Name: Hoi An Garden Palace Hotel and Spa
Address: 311 Cua Dai Street, 311, Hoi An, 560000, VN

10/10

Exceptional

18 Jul 2026

Susan

Second time here. Staff are always helpful and welcoming. Rooms are spacious and stay cool well. Great breakfast.

Friends_and_family Friends

10/10

Exceptional

04 Mar 2026

Malini

Friendly staff, clean room. Location is very good for exploring. The staff were very helpful in booking activities.

Family

10/10

Exceptional

08 Feb 2026

MATTI

Nice quiet hotel with helpful staff and delicious breakfast.

Friends_and_family Friends

10/10

Exceptional

06 Feb 2025

Evan

Magical!

We could not have been happier! The staff is the sweetest and they go out of their way to make sure you are as happy as you can be. The hotel is beautiful too. Such a fantastic price. Cannot beat it! We were so sad to leave. Will be back!

Partner

10/10

Exceptional

16 Aug 2024

Samuel

Excellent hotel, with an extremely helpful staff who go above and beyond to assist in anyway they can.

Leisure Friends

10/10

Exceptional

23 Jul 2024

Michael

This is our home away from home in Hoi An. Staff make it extra special, location is fantastic, atmosphere is second to none. Would not hesitate to recommend to you. Say hi to Ms Phuong!

Leisure Family

10/10

Exceptional

04 Jul 2024

Vu

Amazing Hotel

This is an amazing hotel and we will definitely stay here again. The rooms were clean and the beds were comfortable. The staff was very friendly and welcoming when we checked in. The breakfast was good with choices for Vietnamese and western.

Friends_and_family Family

10/10

Exceptional

12 Apr 2024

Niamh

Amazing little hotel with the most kind and lovely staff who are so happy to help customers, chat and make you feel at home. Convenient for old town, market, beach, lantern making, banana boats and tour pick ups. I enjoyed my stay so much I booked three extra nights.

Leisure Self

10/10

Exceptional

04 May 2023

Oliver

A lovely stay!

We really enjoyed our stay here. We had a lovely spacious room with a small outdoor courtyard, beds were really comfy and good shower pressure. Pool area is really nice, however did notice staff lacked a little attention to maintaining cleanliness (left over drink/food not removed for a long time, used towels left, and occasionally not recognising when fresh towels are needed for guests).

Breakfast was really good - good spread of western and Asian.

The hotel has bikes available to use which are much needed - around 10 minute cycle into Hoi An old town. The walk itself is around 30minutes.

The staff were really friendly to talk to and really appreciated them saying ‘welcome back’ everytime we returned to the hotel!

Would definitely recommend this hotel!

Partner

10/10

Exceptional

17 Apr 2023

Jason

Lovely hotel

Partner

10/10

Exceptional

13 Mar 2023

Zineddine

Wonderful

Lovely hotel staff and service. Place is also beautiful and looks just like the pics!

Partner

8/10

Excellent

25 Feb 2023

Diana S

Good stay in Hoi An

Our stay was good, the hotel did allow us to check in early and kept our luggage after check out plus we where allowed to use the hotel park and rest area while waiting for our transport. Unfortunately, the Sauna and Steam bath were out of action due to leftover issues from COVID lockdown. Overall the start was good, the only thing not great was the breakfast as only western food was available.

Partner

8/10

Excellent

13 Nov 2022

Butch

😎

Leisure Self

8/10

Excellent

21 Jun 2022

VASILE FLORIN

Everything was how it was supposed to be

Leisure Self

10/10

Exceptional

12 Feb 2020

Amariah

Excellent service, received vegan meals for breakfast and great food and place to stay.

Business_and_leisure Partner

8/10

Excellent

09 Feb 2020

Verified traveler

The staff are amazing, nice quite location free shuttle's to beach and old town was great

Leisure Family

10/10

Exceptional

28 Dec 2019

Mona

One of the best hotels I’ve ever stayed at! Incredible service- we arrived at hoi an at 6:30 am and the staff let us check into our room early and gave us an upgrade. They also helped us arrange a ride to our next destination.
The room /hotel was very comfortable- great location, beautiful courtyard and pool. Loved this place!

Partner

10/10

Exceptional

20 Dec 2019

Verified traveler

Loved this place! Staff are wonderful and helpful. Grounds and gardens make for a beautiful setting. It’s quiet!
Free shuttle to town or beach as it’s smack bang in the middle of both. Otherwise a taxi was less that 45,000vnd to get to town.
Highly recommend!

Business_and_leisure Family_with_children

10/10

Exceptional

05 Sep 2019

JC

Very good breakfast and agreeable staff. dint have time for the pool, but it looked very refreshing and relaxing. Will plan on staying again!

Leisure Partner

10/10

Exceptional

16 Aug 2019

Verified traveler

Recommend!

Cute little place to stay in Hoi An, staffs are all nice and helpful, special thanks to staff named 'ha giang', she took us to the market before our cooking class, her English and Korean both fluent (as my cousins don't speak English). Breakfast was beautiful with variety of tropical fruits. They have a free shuttle to the beach and town centre which was useful. Thank you!

Family

8/10

Excellent

11 Aug 2019

Verified traveler

The staff were brilliant nothing was a problem . The food in the restaurant was really good

Leisure Partner

10/10

Exceptional

02 Aug 2019

Verified traveler

Great service, loved staying here. Free shuttle was amazing

Leisure Partner

10/10

Exceptional

27 Jul 2019

Verified traveler

Great value for the money. Staff were so friendly and helpful. Great room, great food. so nice to eat outside overlooking the beautiful area round the pool.

Leisure Self

8/10

Excellent

04 Jul 2019

Elena

Staff is friendly and helpful. Central location and good breakfast buffet.

Leisure Self

10/10

Exceptional

25 Jun 2019

Hui

The family room that we booked is spacious and clean.

Hotel staffs are friendlynand helpful. Provides good recommendation restaurants.

Leisure Family

10/10

Exceptional

16 Jun 2019

Gina

Wonderful and welcoming

My sister and I arrived at Hoi An Garden Palace after been traveling for over three months. Out original plan was to stay for 3 nights and we ended up staying 11. The reception staff, especially Tu, were kind, helpful and went the extra to learn our names, and enquire about our day.
Breakfast was plentiful and delicious, local dishes as well as Continental, with plenty of fresh fruit, yogurt and baked goods.
The garden were beautifully maintained, so was the pool. The bus to the beach and town, was convenience and driver was helpful.

Family

10/10

Exceptional

03 May 2019

Verified traveler

Very lovely hotel in a beautiful building with a great pool and gardens. Staff were excellent and we would definitely stay here again. Highly recommended.

Leisure Partner

10/10

Exceptional

20 Apr 2019

Jayne

Didn’t stay there, but they have a very nice staff

Upon arrival they explained that there was a booking issue so they moved us to their sister hotel located behind them. They also paid for my cab to them. We stayed at the Rosemary. It is lovely and the staff is wonderful. Honestly, I can’t say enough good things about them. They even took me on one of their motorbikes to pick up dinner before departure train. The hotel itself is clean with a very yummy buffet breakfast and long enough swimming pool for some actual laps if you beat the pool crowd : ). I loved it.

Family

10/10

Exceptional

16 Apr 2019

Mark

Nice Cozy hotel in the center of it all.

Its a nice cozy hotel that will grow on you after a day or two. Great service from The from desk girls named My. Would definitely recommend.

Family

10/10

Exceptional

11 Apr 2019

Verified traveler

NICE LOCATION, FREE LIFT TO BEACH AND INTO TOWN, GREAT ROOMS, GREAT STAFF.

Leisure Partner

10/10

Exceptional

08 Apr 2019

AL

Beautiful grden and pool. Very nice staff. Thanh and Minh and all the staff are so friendly and nice. 이쁘고 스탭 무지 친절. 룸이 유럽스타일. 바닷가나 올드타운까지 십분정도 걸림.

Leisure Family_with_children

10/10

Exceptional

12 Mar 2019

Verified traveler

The kindness and efficience of all the staff.
The quality of breakfast and dîner.
The perfect organization for goings and comings by shuttles and taxis.
The free bikes to discover the surroundings.
The beautiful architecture of the hotel itself.
The marvelous garden around the swimming pool.

Leisure

10/10

Exceptional

26 Feb 2019

Susan

Lovely Hotel

We loved our stay at the Garden Palace. Super friendly staff, lovely room, nice restaurant. Wish I had taken a few face cloths as they didn't seem to know what I meant when requesting them - kept bringing more bath towels. But, that is such a minor thing. Wonderful place to stay!

Family

10/10

Exceptional

11 Feb 2019

Verified traveler

The overall property and rooms where nicely decorated and attention to detail was lovely etc brass accents in the rooms. Staff were great and super helpful!

Leisure Partner

10/10

Exceptional

21 Jan 2019

Verified traveler

Wonderful hotel, incredible staff. Can’t wait to go back.

10/10

Exceptional

12 Jan 2019

Verified traveler

Beautiful room and excellent service! Wish I would have been able to stay longer.

Leisure

10/10

Exceptional

06 Jan 2019

Verified traveler

Lovely grounds (though it was raining throughout our stay) and friendly staff.

10/10

Exceptional

06 Jan 2019

Peter

Thanks to the Hoi An Garden Palace staff.

A bit out of the way of the best areas however we had a taxi in a minute or two and the cost of about A$2.50 to the centre of town is no great problem. The staff were amazing and the restaurant excellent if you chose to eat in. Hoi An is a pretty special place and brilliant at night especially around the water and the night markets. We recommend the hotel as a special place to say with the staff especially the bubbly Huen who made our stay unforgettable.

Family

8/10

Excellent

27 Oct 2018

Florence

Good and reasonably priced hotel

It’s an average hotel which is comfortable but not excellent. In fact quite old. Service is good though.

Friends

8/10

Excellent

27 Oct 2018

Jack

The cost performance ratio is so high while the staff are so friendly and the hotel is quite high quality.

10/10

Exceptional

22 Oct 2018

Chris

Really Enjoyable Stay

We really enjoyed our stay at Hoi An Garden Palace. Really friendly staff. Treated us so well and loved interacting with our son. Pool was great and is shaded in the afternoon. Clean rooms. Free bikes. Tasty buffet breakfast. Good location. We were able to ride to different beaches and Ancient Town easily. Free shuttle bus to Ancient Town and An Bang Beach, and when it wasn't working they paid for our taxi. Seems to attract friendly visitors. We met some nice people who we enjoyed hanging out with and chatting to. We were only booked for 3 nights, but extended it by 2 and were not disappointed. Thanks to Huyen and all the staff. Sorry I can't remember anyone else's names.

Family

10/10

Exceptional

28 Sep 2018

Sunho

Best Hotel Experience Ever

the staff was really welcoming and friendly. They took extra care to make sure our stay at the hotel would be as nice as possible.

Partner

10/10

Exceptional

11 Sep 2018

Verified traveler

Good

Family

8/10

Excellent

30 Aug 2018

Alan

Very nice hotel,lovely pool, and very friendly staff.toilet in room very cramped, but other than that a plesant stay.

Partner

10/10

Exceptional

29 Aug 2018

Vaughan

Beautiful property, outstanding level of service

Very well maintained, very well appointed, the very high level of customer service from everyone was outstanding, from the time I arrived to the time I departed Tu from the front office team ensured everything was perfect, thank you Tu and rest of the team.

8/10

Excellent

19 Aug 2018

Verified traveler

Service was good. But the hotel is a bit old and dusty.

Partner

10/10

Exceptional

10 Aug 2018

Verified traveler

Hoi An Garden Palace & Spa a MUST!

Obviously wanted to get the best hotel for the $ and Hoi An Garden Palace & Spa was more than I expected! From the moment you enter (front hotel name could use a re-make) you are greeted with so much love. Vietnam has great service and they know how to make people feel welcome but this hotel was above and beyond. The room was bigger than I expected and me and my gf loved the hotel. The garden, the pool and breakfast was always a pleasure. The girls were so attentive and they really did everything they could to make you feel like royalty. I really did feel I was in a 5 star hotel though never stayed in one but this has to be the standard in which hotels are measured because it really was amazing. The breakfast was a combination of western food and of course Vietnamese food and the selection was pretty good. Location wise is not the best, a good 20 minute walk and with the heat, trust me you don't wanna walk this but instead of the bikes I found a place that rented motor bikes and for about 120,000 VND which is dirt cheap and then my gf and I just went there and back everyday in about 3 mins. Spa was great as well and they did offer great discounts for ppl staying at the hotel and it was pretty good, not like amazing but if you do one day then you'll probly do 2 days at the spa. Great hotel to really relax after the heat and the pool is naturally always warm. If you can try to request to get a room with the balcony facing the pool as we were facing behind and nothing to look at

Partner

8/10

Excellent

26 Jul 2018

Verified traveler

Lovely hotel amazing staff

Hotel looked just like the photos . Staff were very welcoming and friendly. Would happily recommend this hotel

10/10

Exceptional

22 Jul 2018

Verified traveler

Lovely charming hotel

We were welcomed warmly at the hotel and very pleased with the levels of service we received. Staff were extremely helpful and lovely . The rooms like exactly like the photos

10/10

Exceptional

15 Jul 2018

Verified traveler

Nice hotel. Friendly staff.
Have transportation to the old city and bycicles to go to the beach. Good soa options.

8/10

Excellent

06 Jul 2018

kim

Lovely clean comfortable quiet hotel near town

Fantastic stay - loved the pool, buffet breakfast, rooms and comfortable beds. Super helpful staff (our bags were lost and they did all they could to help - we got them back after 24 hrs) and everything was extremely clean. Our beds got made twice in a day! It is a beautiful building with pretty gardens. Our kids loved it.

8/10

Excellent

26 Jun 2018

Paul

Nice hotel, I would go back

Hotel staff are very friendly and work hard to make your stay easy and enjoyable. Location is half way between downtown & beach with free shuttles to both. The pool is nice, breakfast is ok. The bathroom layout is awkward making it difficult to get on & off the toilet seat, and the bathroom does not have a door to the bedroom, just a curtain. The rooms do have balconies which is nice. Best thing to do is hire a scooter. There’s a place 5 mins walk from the hotel which rents out scooters for US$5 per day!

10/10

Exceptional

24 Jun 2018

Joe

very friendly staff good food the place it always clean

10/10

Exceptional

19 Jun 2018

Natasha

As good as it's pictures

A lovely character full hotel, very charmingly done with very friendly staff.

Rooms are clean and well fitted with brass details throughout. Good pressured shower and we had a very cute patio onto the gardens which was a treat.

Pool table was as fun bonus. The pool is great, decent size with plenty of sun beds and umbrellas. The spa is also worth a visit and is very fairly priced.

Overall a great price for a lovely stay, will defiantly go back.

Partner

6/10

Pleasant

11 Jun 2018

Jeremy

There is no jam and honey to eat

Wall can make noise from other rooms and staff and shuttle service are good

10/10

Exceptional

10 Jun 2018

Sandrine

Another great stay

Lovely second stay at this place. We love this hotel for a lot of reasons: extremely clean, very friendly staff, great breakfast, nice pool and gardens.

A special thanks to Nuyen, Tu and My who remembered us from last nice and made us feel very special special.

We have rarely seen a place being so well looked after: the staff is forever cleaning, scrubbing, sweeping, moping... the list goes on.

It is about 1.5km from the old town but you can use the hotel free bikes.

We can’t wait to be back next year.

Partner

10/10

Exceptional

05 Jun 2018

Hanah

Very good

,very nice place.The hospitality is amazing.

Partner

10/10

Exceptional

23 May 2018

Wayne

Just had a seven night stay at the hotel. Fantastic experience.
Very relaxing in a great location.
Staff where fantastic could not do enough for you.
Courtesy Bus to Hidden Beach is a great option for a very relaxing day.
Also highly recommend the restaurant.
Special mention to Flower she is an excellent employee.
Will be back.
Regards Wayne & Kathy

6/10

Pleasant

01 May 2018

Carol

Short stay at festival time

Hotel and staff were fantastic. Food in restaurant was surprisingly good. Unfortunately our stay was spoiled by large local family groups who were extremely loud and noisy. Pool water was very cloudy and didn't look clean. Enjoyed a wonderful facial at the spa.

Partner

10/10

Exceptional

08 Apr 2018

Helen

A slice of France in Hoi Ann

We loved this place. We were welcomed into the hotel by Tu (I think that was her name!), she was very welcoming, sat down with us and explained what was nearby and things to do..she even did some research for us and booked our scooter tour from Hoi Ann to Hue, which was so nice of her!

The hotel was really nice, spacious and comfortable. The style was very similar to that of South France - you did not feel like you were in Vietnam! The pool was very comfortable and refreshing after a day out - drinks at the pool as well.

We got great value for money for what we paid - we were in a palace suite room and it was very spacious! I loved the bath and shower. They also provided a sundown service where they refreshed the room the evening before you get back in from your day out.

The hotel came with complimentary bikes, which were great to ride into the town centre (only 5min bike ride). It was in a great location. Although the beach is biking distance, we could definitely recommend renting a scooter for the day.

Good selection of breakfast food in the buffet really enjoyed it! The pho was really good!

The only downside to the hotel was that we were looking out to a construction site. We requested to be moved to another room and they moved us to another room overlooking half the pool and half the construction site - all done very quickly. Construction started at 7am but we barely heard it, so this was not an issue.

Recommend! A+

10/10

Exceptional

05 Apr 2018

Verified traveler

Beautiful and serene hotel

I had an amazing stay, the hotel is beautiful and an oasis of calm and relaxation in the middle of town.

10/10

Exceptional

05 Apr 2018

Adrian

Great location for town and beach

Partner

8/10

Excellent

29 Mar 2018

Adrian

Great little hotel

Get location between town and beach. Classic hotel with friendly and informative staff

Partner

6/10

Pleasant

25 Mar 2018

Martina

Hotel was very quiet, nothing really nearby so not suitable really for solo traveller, I would have preferred to be in town.
Free shuttle bus was provided but not v frequent.
Food was pretty poor.

10/10

Exceptional

19 Mar 2018

Sally

Nice hotel excellent staff

Used Hoi An Palace Garden in September 17 and returned for our 46th anniversary in March18 .
This hotel for us is an ideal place to relax for a few days situated between the beach and Hoi An old town with a free shuttle to both if required. The customer service is excellent and staff go the extra mile for their guests. Breakfast has a good choice of both hot and cold fare. We even got a cake on the day of our anniversary which was much appreciated ,the only problem was that we only had five days to enjoy our stay,hopefully our next stay will be a little longer.
Look forward to our next stay. Dave and Sally Yorks

8/10

Excellent

13 Mar 2018

Verified traveler

Nice hotel a little off the main old center on the way to the beach. Big plus for the super friendly staff. A little noisy as construction work on each side, this is a pity... lovely garden and pool area.

10/10

Exceptional

28 Feb 2018

Peter

Very pleasant hotel and excellent value for money. Staff couldn’t do enough for you. Definitely recommend.
It’s around 20 mins to walk into Hoi An but there’s a regular shuttle bus if you prefer.

Partner

10/10

Exceptional

21 Feb 2018

Annie

Oasis of calm

Hoi An was frenetic because of Chinese New Year and the hotel was peaceful and charming. Staff were delightful

8/10

Excellent

16 Feb 2018

Tom

Good value for money

The hotel is about 25 minutes walk from Hoi An. Definitely more suited to couples/families than solo travellers. Breakfast, especially the pancakes, were good. The room itself was spacious and clean but the double bed was two singles pushed together which wasn’t so comfortable. Pool was a good size and temperature and lots of sun loungers were available. “Fitness centre” was disappointing but to be expected given the price of the stay. The hotel staff were polite and welcoming but the “hard sell” to use the hotel taxi became annoying. Overall the hotel was good value for money.

10/10

Exceptional

15 Feb 2018

Verified traveler

Well managed and all staff engaged

Excellent hotel and would have liked to stay longer. The stafffcould not have been more helpful.

10/10

Exceptional

12 Feb 2018

Moo

Cozy Hotel

We enjoyed our stay at the hotel, room is clean, helpful and friendly staffs.

The location is 2km from the ancient city, free bike rental is wonderful to travel around.

Wonderful stay indeed.

10/10

Exceptional

10 Feb 2018

Verified traveler

Excellent, luxurious hotel for small family!

This is an excellent hotel for your stay in Hoi An. It is far enough from the city that you can relax and rest, but close enough that you can get to city center/shops/restaurants via the hotel free/frequent shuttle service. The hotel staff recommended two day trips for us via tour groups and we loved each one (My Son temples and Eco tour-water buffalo ride, local fishing, coconut boat ride). The room was amazing and very luxurious, even for a family of four. My husband enjoyed the spa service as well. Pool was clean, private, and enjoyable. Overall, this hotel exceeded our expectations in every way and will make everyone's trip to Hoi An even more enjoyable.

Family

8/10

Excellent

10 Feb 2018

Teck Meng

Close to Town

Warm welcome by the reception and all the staffs in the hotel. It located quite close to town about 5 minute bicycle ride to town. The rooms are not close to main road so it less noise. Overall we have good experience here.

10/10

Exceptional

19 Jan 2018

Ira

Great Small Resort in Hoi An

Really sweet and well appointed small resort in Hoi An. Also really nice cuisine and great facilities. The staff is really friendly and accommodating. Looking forward to come back!

Family

10/10

Exceptional

16 Jan 2018

Verified traveler

Beautiful hotel

Staff were great. Lived the location. Rooms were great. Definately coming back. What a delight

10/10

Exceptional

15 Jan 2018

Verified traveler

Great stay. Central friendly bikes are great. Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

10/10

Exceptional

06 Jan 2018

Jean-Luc

Great stay at the Hoi An Palace

Great hotel with nice size room. Very friendly service and nicest staff.

Family

6/10

Pleasant

05 Jan 2018

Mariska

Gorgeous but the construction noise a buzz kill

A gorgeous little hotel but two major downers: there is building happening around so the banging and drilling start at 7 in the morning. I wouldnt have minded but we spent a morning at the hotel to recover a bit from the holiday.

The room was not too clean. I had to ask the hair (that wasnt mine) to be swept up. An easy enough problem to fix.

Free shuttles to the old town is a bonus as it is just a little too far to walk.

Partner

10/10

Exceptional

05 Jan 2018

Ira

Super Mini-Resort

Superb all-around mini resort with good access to the Beach and Town via free shuttle or taxi. Hotel cuisine is really superb with lots of options for non-meat eaters. The Spa and Pool are good and the hotel staff really go out of their way.

Family

10/10

Exceptional

04 Jan 2018

Steve

Hotel between town and beach

We booked this place because we didn’t know whether to stay in the town or at the beach and it was somewhere between. As it was, it ended up being a bit cold and wet while we stayed so we only went to town. The hotel itself is very nice, we had a nice big room, the food was good and staff very helpful. There was free transport to town about once an hour (ask for the timetable when you arrruve) but it’s about 30 mins walk otherwise or a very cheap cab ride (about 50000 dong) if you miss the transport. We cut our stay short because of the weather but I’d happily stay there again. Has an outdoor pool (too cold yet use when we were there).

8/10

Excellent

03 Jan 2018

Verified traveler

Overall, place was nice. You could tell the rooms are aging though. My bathroom drains took a while to drain, and the shower pipes were starting to detach from the wall.

10/10

Exceptional

28 Dec 2017

Jo

A haven.

Don't think twice - just book this one. You will not be disappointed.

10/10

Exceptional

26 Dec 2017

Alan

Nice Hotel and Excellent Staff

Very happy with hotel and staff. Our first night, we were put in a room at the back of the hotel. We were woken around 5.00am by both a yapping dog and a noisy cockerel, followed by noise from a construction site backing on to the hotel. Of course, the hotel cannot be responsible for this but once we informed them they immediately moved us to a larger room, this time facing the pool. Both rooms were good, well equipped and comfortable. Breakfast was very good and the staff were excellent, particularly their main receptionist, she was most helpful and friendly. Location is a little way out of the main town but it is a short and cheap taxi ride to get there and they are plentiful, or the hotel will order one for you. We had a free 30min massage included, which we upgraded to one hour each, plus my wife had a body scrub, all at further discounted prices. Spa was excellent, as were the treatments. December is not the best time to take advantage of the hotel pool and the nearby beach but when the weather is better, it is a great place to stay and very good value for money. Tip: ask for a pool view room.

Partner

8/10

Excellent

22 Dec 2017

Verified traveler

The staff was amazing, the food was great and the family room had all that we needed.
Free shuttle into town was very helpful and the hotel provided a beautiful birthday cake for my husbands birthday

10/10

Exceptional

20 Dec 2017

Freya Seeger

Beautiful hotel with very friendly staff!

This hotel is lovely. The rooms are clean and spacious, breakfast was delicious and the pool was beautiful and well-maintained. The staff took extra care in making sure our stay was pleasant and that everything was arranged for us. The location of the hotel is also quite central, with a frequent shuttle going to the city and beach area- alternatively you can also rent their free bicycles to bike to city or beach in 10 minutes.
Would highly recommend!

10/10

Exceptional

19 Dec 2017

Susan

It was a wonderful stay,with very helpful and attentive staff. Great location to walk into the Old City as well.

Family

10/10

Exceptional

18 Dec 2017

Bodrun

Excellent service

It was amazing soo friendly staff, beautiful rooms, excellent breakfast, excellent service very peaceful hotel.

Family

10/10

Exceptional

17 Dec 2017

Gareth

Great hotel with great staff.

Lovely hotel. Friendly and helpful staff. Clean and attractive room. Slightly out of town but free bike hire. Free pool table (useful for us). Nice swimming pool. Great breakfast. It's a shame we could only stay one night.

Family

8/10

Excellent

11 Dec 2017

Verified traveler

The staff was friendly, maybe a bit too friendly. Sometimes it can be too much talk and help especially when seated for a meal and you just want to eat and talk with the person your traveling with.

10/10

Exceptional

06 Dec 2017

Lara

Lovely palace!

Amazing service! Beautiful building! Special thanks to Tu (and another girl at reception whose name we didn’t get) for looking after us when we arrived early and throughout our stay.
Had a lovely massage during our time there, would recommend.
Also an evening of cocktails and looking out over the pool made up for the miserable weather, thanks to Phuong Flower at the restaurant for her help too.
We will be back!

Partner

10/10

Exceptional

10 Nov 2017

Rhett

Wonderful hotel with a unique 'old world' feel.

This place was a gem. On entering the reception of the hotel you were warmly greeted. On making our way through the gardens to our room we were taken by the french provincial architecture. It was clean well set out and the rooms were also generous in size. The service was authetically warm and nothing was of any trouble. The beds were also comfortable. Breakfast catered for all manner of taste and it was loverly to dine outdoors if you so wished. We were treated and felt like royalty. This was a genuine highlight of our visit to Hoi An. Highly recommended on all accounts.

10/10

Exceptional

05 Nov 2017

Pearl

Good value , staff excellent friendly helpful

THE staff are wonderful . Charming and helpful . They work well together and the Massage is also very professional and relaxing . Breakfast is fine , both European and Asian

8/10

Excellent

05 Nov 2017

zack

Great hotel

Staff was a little over the top but very friendly and helpful, hotel was beautiful and clean.. decent location close to beach and ancient town.. breakfast was not included which we did not realize also pretty bland and expensive for what it was..overall one of the best hotels we stayed in Vietnam.

10/10

Exceptional

30 Oct 2017

Jo

A little oasis in Hoi An

I loved everything about this hotel. The Staff were friendly and helpful. The pool area was gorgeous and just what was needed after a day of sightseeing. The hotel rooms are set back from the road so noise isn't a problem. The rooms are spacious and clean and the breakfast was yummy.

Free bicycles to cycle around Hoi An was a nice touch.

10/10

Exceptional

16 Oct 2017

FIONA

Lovely boutique style hotel

The staff at this hotel are amazing There are only 46 rooms which makes for personalised service - they even brought my husband a cake for breakfast on his birthday! The rooms are not fancy but have all amenities needed with everything in working order and very clean. Additional towels were offered at turn down which was a nice touch. Buffet breakfast great. Pool area small but pleasant. Not much was actually useful in the gym (it's about to be updated)but you can always do laps of the pool instead. Hotel is a only a few minutes taxi ride to the action -or about a 30 minute walk. We highly recommend this hotel and their friendly helpful staff.

Partner

8/10

Excellent

06 Oct 2017

paula

Tranquility in the bustling town

Garden Palace was a lovely hotel for us as a family of 5. The rooms were comfortable and spacious. The gardens, pool and setting made a lovely retreat in the afternoons after a day out in the bustling town. We cycled to most places and the friendly hotel staff helped out with all other arrangements. The reception area and some of the decor could do with a bit of an uplift but besides from that we couldn't fault this very comfortable 4 star hotel.

10/10

Exceptional

23 Sep 2017

Sally

Very good hotel

Stayed at the Hoi An Garden Palace for 5 nights. This is a very well run hotel with friendly professional staff. We opted for a lower garden room, the room was large and well equipped. Everything in the room was in good working order and the bed large and comfortable. Breakfast consisted of nice selection of both Asian and western options. Although a little way out of Hoi An (20 minutes walk ) the hotel provides a free shuttle or bike. The area has a few good restaurants and bars close by , the Red Dragon is one the best we used in Vietnam. Special mention for the front desk staff who where always happy to help and made our stay a good one.
Would definitely recommend and will use this hotel again when in Hoi An
Dave and Sal Yorks

Partner

10/10

Exceptional

21 Sep 2017

Marie

Exceptional service and value.

We had a wonderful five night stay. The service was exceptional and the pool a quiet oasis after a busy day shopping or sightseeing. Breakfasts were a nice way to start the day. Highly recommend.

10/10

Exceptional

11 Sep 2017

Martin

Great time in Hoi An

A lovely hotel with attentive, friendly staff. The onsite facilities and services were great. Regular transfer bus into old town allowed you to visit after dark. Buffet breakfast was excellent, as was our lunch when we tried the restaurant. Pool was clean and just what you needed after a hot day sight seeing.

Family

10/10

Exceptional

30 Aug 2017

James

Lovely

Very nice stay? Staff was exceptional.

Partner