Name: Heiseikan Kaiyotei
Address: 3-8, Yunokaw-cho 1-chome, Hakodate, Hokkaido, Hakodate, JP

10/10

Exceptional

01 Mar 2020

Verified traveler

Check in was smooth and staff are very friendly and helpful

Business_and_leisure Friends

8/10

Excellent

14 Feb 2020

Verified traveler

Yukata in the drawer came with used mask in the povket and this was during the coronavirus

8/10

Excellent

13 Jan 2020

Pearlyn

hotel with superb view of the hakodate coastline

A traditional ryokan in the Yunokawa Hot Spring area. It has a onsen that offers superb view of the coast line. Very near to the sea.

The area only has all the ryokans and does not have many food and shopping in the area so it will be a little inaccessible.

the room is a little old but clean and well-maintained. the buffet breakfast spread has a wide variety.

Partner

10/10

Exceptional

31 Dec 2019

Verified traveler

Great view from the outdoor bath. Food is buffet style and lots to choose from.

Friends_and_family Family

10/10

Exceptional

13 Dec 2019

Helen

No comment .we loved it so much and we are to go back there next year

Leisure Family

10/10

Exceptional

26 Oct 2019

Alexander

Hakodate onsen adventure!

Wonderful staff who was very helpful and provided a lot of local knowledge and recommendation during our stay.

The hotel is a little bit outside of the central Hakodate area but easy to get to via tram/bus/taxi.

The onsen view was wonderful and it was cool to see the airport not too far away!

Friends_and_family Family

10/10

Exceptional

13 Jun 2019

Jenny

one night stay

One night stay with dinner and breakfast included, very good, many choice buffet and tasty , hot spring is on the top floor with good view

Family

10/10

Exceptional

14 May 2019

Verified traveler

Very good conditions and very kind staff! I will visit again!

Friends_and_family Friends

10/10

Exceptional

20 Apr 2019

Verified traveler

Everything was great except that sleeping on the floor with futon was still too hard for those of us who are used to soft fluffy beds.

Leisure Partner

10/10

Exceptional

23 Mar 2019

Kieu

Nice clean room good breakfast and dinner. Close to beach.

Leisure Partner

10/10

Exceptional

20 Feb 2019

Verified traveler

With the price I paid to have the excellent condition of the hotel. I can not complain anything.

Friends_and_family Family

10/10

Exceptional

18 Jan 2019

sze

Recommended onsen hotel with good dinner buffet

Very great onsen hotel. They check if you are guest before letting you in (unless they remember you), which makes me feel safe becoz anyone can enter the onsen otherwise. The location is not bad. I know a lot of traveler arrive there by local bus. However, if you are with luggages, the better option is go by airport bus, which allows you to put the luggage in the \"storage\" and it is only 60 yens (or less) more if you are from either airport or JR station non-stop. The onsen is great, which kind of allow you to see the view. The room is clean and since we are on high level, we could see the sunrise. Front desk also use translator (app) to communicate when needed. We also join a local tour booking with them. Dinner and breakfast buffet is great with a lot of options. They refill the food very fast. We went to the \"monkey onsen\" garden nearby, not highly recommended, but ok to visit once.
The only thing I am not very satisfied is the onsen open hour. They are closed between check out and check in time, so I don't enjoy the benefit staying there for two nights.

Family

10/10

Exceptional

03 Jan 2019

Jie

A very happy stay

We are quite happy with the stay in hotel. Hot springs added bonus during cold and snow weather. The service was in high standard and dinner buffet was quite impressive as well. The hotel located not within CBD area but a 20 minutes bus can take you to the front of the hotel.

Family

10/10

Exceptional

31 Dec 2018

Verified traveler

Very good hote and the hotel staff are wonderful , always give help and very efficient

6/10

Pleasant

21 Dec 2018

Andrew

Comfortable Stay

The room was slightly small for 5 person. We needed to move the furnitures away to make space for the 5 futons. The staffs every night will make the beds for us. In addition, the Buffett breakfast and dinner were good. Staffs were very polite. The parking was especially useful to us. The hotel is near to the monkey spa attraction - 5 mins walking. The stay generally was ok.

Family

10/10

Exceptional

07 Dec 2018

Verified traveler

Booked for half-board. Great buffet dinner & breakfast. Outdoor red bath onsen is great too. Can see the sea at the rest area. 8 min walk from yunokawa onsen tram stop

6/10

Pleasant

22 Nov 2018

Thomas

This place was great. The food at the buffet was fantastic, and the onsen also incredible. My only complaint would be that our corner room had loud howling wind the whole night. It was louder in our room than any other part of the building.

Partner

10/10

Exceptional

30 Oct 2018

Nick

The spa is located on the roof, one side for men and the other for women. There are 4 pools with increasing temperature. The outdoor has a view to the airport and the ocean. It is really serene. Food is excellent.

6/10

Pleasant

31 Aug 2018

kyoung

There are group tour teams and elementary school students, so hot springs and restaurants are complicated.

10/10

Exceptional

25 Jul 2018

Sandra

Loved the hot springs (both indoor & outdoor) and the kids looooved the game center on the second floor. The rooms were clean and comfortable, and the staff was courteous and kind enough to keep our luggage for a couple of days while we traveled to Sapporo, then back to Hakodate (back to the Heiseikan Kaiyotei). We took the Hakodate Liner from Hakodate Hokuto (the shinkansen), then took a cab for a quick ride (about $15) from Hakodate station to the ryokan/hotel. Great variety at the dinner buffet. There was a big group tour that was there so it was a bit loud/crowded at dinner, but the hot springs were surprisingly empty (we were the only ones there for a while) and pleasant and peaceful. We would definitely recommend the place!

8/10

Excellent

14 Jul 2018

Hideki

Nice onsen but far from main sites

The hallways have a dank smell of smoke but the rooms themselves are fine. The onsen has a red water bath which is rare in Japan with different mineral content. The hotel is about 12 minutes by taxi to the main Hakodate tourist sites.

8/10

Excellent

09 Dec 2017

Chris

Nice hotel near the beach

Hotel has a nice onset with a sea view. Rooms are spacious and the dinnner buffet had a good selection. Breakfast was crowded because of the tour groups that were also staying at the hotel but they clear out at around 8am. The staff were friendly and welcoming. Overall a really pleasant stay and we will definitely come back again if we visit Hakodate again.

Family

8/10

Excellent

08 Jul 2017

Niklas

The stay was good, with nice onsen and good food. However the price was still a bit on the high side for the experience.

Family

4/10

Poor

22 May 2017

Verified traveler

hotel room is very old, need renovation.

not recommend, the location is not convenient and too experience ($300) a night. you could live in the central with same price, and breakfast is very average, you could save the space for seafood in the local fish market

8/10

Excellent

03 Jan 2017

Verified traveler

Good hotel with good hot spring

I booked the hotel at the last minute (4 hours before check in) on Christmas Eve. I was very pleased with the quality of the hotel, in particular the hot spring/onsen on the top floor. The room is spacious.

Family

6/10

Pleasant

29 Dec 2016

Lam

Not that worthed without any sea view

The hotel is a bit old and the buffet dinner and breakfast are quite disappointing. However, the outdoor hot spring bath is good if you go when all other group tourists are in bed.

6/10

Pleasant

12 Oct 2016

Zee Fung Philip

Old hotel, nice hot spring, but a bit over priced

It's an old hotel and the staff can barely speak English. But it is still extremely clean. The hot spring is very nice on the top floor with magnificent view. But in terms of services, I wrongly booked a smoking room and wanted to change to non-smoking but the hotel refused to entertain my request. I wanted to change room because the smoke smell was too heavy but all that I had was the staff helping to spray some scents to alleviate the smell. So I think with the price level of this hotel the services should have been much better. The breakfast was nice with lots of choices. It's a bit far from the train station but that's where all the hot spring hotels are located.

10/10

Exceptional

18 Jul 2026

健斗

とても良い

Family_with_children

10/10

Exceptional

07 Feb 2026

HIROYUKI

客室は清潔です。到着が深夜になってしまいましたが、スタッフの方が丁寧に対応してくれました。

Friends_and_family Family

4/10

Poor

18 Sep 2025

nomura

大

10/10

Exceptional

24 Feb 2020

Verified traveler

とても綺麗で素敵な旅館でした。

Friends_and_family Friends

2/10

Poor

12 Feb 2020

Verified traveler

ผมทำของหายในโรงแรม แต่ผมขอดูกล้องวงจรปิด เพื่อที่จะดูว่าของมันหล่นแถวไหน แต่พนักงานบอกไม่มีกล้องวงจรปิด

Leisure Friends

10/10

Exceptional

22 Jan 2020

Verified traveler

コスパ最高、全体も大満足のレベルです。

エレベーターだけは古風ですが、部屋、お風呂、ロビーなどは新しく大変気気持ちがよかったです。
お風呂は眺望もお湯も、雰囲気も◎。食事は夕食、朝食とも内容、鮮度ともに最高。
首都圏の同クラスホテルのコースをはるかに凌駕しています。
加えて、スタッフのサービスも爽やかで言うことありません。
また、ぜひお世話になりたく思います。

Friends_and_family Family

10/10

Exceptional

16 Dec 2019

DONGHA

노천탕이 제일 마음에 들었습니다.
그 외에도 눈내리는 시기에 눈맞으면서 즐기는 온천이라니 ㅎㅎㅎ

Leisure Self

10/10

Exceptional

15 Dec 2019

hiu wai

非常好

地面電車站走10-15分鐘才到酒店，但如果搭巴士就比較方便，酒店的露天風呂非常好，可看到星星，酒店樓下有賣手信的地方，附近亦有family mart ，房間大

Friends_and_family Friends

10/10

Exceptional

04 Dec 2019

Carol

海產美食豐富，地点近海邊風景美麗，近看以前的三大夜景，尤其係曰出，有露天溫泉，也較室內的好，友善的服務員！

Leisure Family

10/10

Exceptional

21 Oct 2019

楷霖

晚餐超好吃,光海鮮就回本

溫泉也非常棒!!

Partner

8/10

Excellent

14 Oct 2019

yoshihiko

台風函館

台風の影響で2泊が3泊になり流石にバイキングに飽きてしまい函館では3泊したら観光する所がない

Family

8/10

Excellent

09 Oct 2019

Verified traveler

價錢合理，設施不錯，房間整潔，交通方便，晚歺早歺都是自助形式，有長腳蟹，會推薦給朋友，下次也會再booking

Leisure Partner

8/10

Excellent

04 Oct 2019

cookie

お風呂は露天風呂も含めて気持ちよく、疲れも取れました。お部屋も清潔で何にも問題なかったです。特に化粧台？のようなスペースがあって朝助かりました。
食事は、朝食のみにしたのですが、海鮮も少し用意してあり、特にたらこが美味しかったです。
ホテル内に売店もあり、お土産もたくさんあり、そのまま宅急便で送れるので便利でした。
１つ残念だったのは枕の高さです。ビーズなのかわかりませんが硬くて高くて眠れなかったので、結局枕無しで寝ました。一泊だけだったのでよかったですが、これが連泊だったらつらいかも？出来れば部屋に2種類くらいは枕を用意して欲しかったです。

Friends_and_family Family

8/10

Excellent

04 Oct 2019

Verified traveler

夕食のイカの刺身が、あまり鮮度が良くなかったが、朝食のいかは、美味しかった。
お土産も豊富で、部屋からの眺望も良かった。お風呂は、露天風呂がぬるかったので、暖かい気候のときはいいけど、冬は風邪引きそうだと思う。
また、チェックアウト時に、立ち寄りたい場所を聞いたら、丁寧に教えてくれた。

Family

10/10

Exceptional

30 Sep 2019

YUMIKO

展望風呂が素晴らしい！

赤褐色の湯が、ここだけということで選びました。また、最上階に湯処があり、露天風呂からの眺めが素晴らしいかったです。夜は空港のライトアップ、朝は海が一望できて、最高に気持ち良かったです。お部屋も綺麗でしたし、朝食のみでしたが、種類豊富で美味しかったです。息子と2人で来ましたが、今度は家族全員で来たいですね。

Family

10/10

Exceptional

02 Sep 2019

Eric

重新翻修後的日式客房非常舒適

Leisure

10/10

Exceptional

28 Aug 2019

TAKANORI

家族旅行でお世話になりました

フロントの方をはじめ従業員の方のホスピタリティが素晴らしく快適でした。温泉も素晴らしく、朝夕の食事も種類が多く満足度が高かったです。住友生命VitalityのHotel’s.comリワードで4割引の価格で予約できとてもお得でした

Family

8/10

Excellent

23 Aug 2019

JUNG FU

家庭旅遊的普通選擇

好吃的長腳蟹晚餐、普通的早餐、房內馬桶沖水會有鬼吼聲、浴室風扇噪音襲腦。
所幸房內新的榻榻米板回一城，符合3.5顆星的期待。

Family

8/10

Excellent

17 Aug 2019

Verified traveler

大きなホテルで繁忙期の滞在だったので混んでいそうでしたが、館内は静かで快適でした。
チェックアウトの手続きも7時から事前に行えて、実際に帰る時はスムーズに行えて良かったです。

Family

10/10

Exceptional

15 Aug 2019

Verified traveler

また行きたいと思える宿

チェックインからチェックアウトまで、とてもスムーズでした。客室も喫煙ＯＫだったのですが、まったく煙草の臭いもなく、新しい畳のかおりで快適でした。(きっと消臭効果のある壁紙なのでしょう)朝夕、バイキングでの食事だったのですが、どちらも品数、味ともにとても満足致しました。（地元の物に加え北海道の美味しいものがふんだんに使われていて、ついついおかわりをしてしまうほど)大浴場は　それほど広くはありませんでしたが、混み合うことなく、ゆっくりのんびり浸かることができました。露天風呂も大変良かったです。

Family

8/10

Excellent

12 Aug 2019

Verified traveler

函館らしい温泉旅館

清潔で温泉も良かった。朝食バイキングも函館らしい食材があり良かった。

Family

10/10

Exceptional

05 Aug 2019

Verified traveler

쾌적하고 친절하고 좋은 숙박시설 이었습니다

Family

8/10

Excellent

24 Jul 2019

Verified traveler

室内の設備でトラブルがありましたが、スタッフのかたはとても親切でたすかりました

Business_and_leisure Family

10/10

Exceptional

18 Jul 2019

Verified traveler

조식 석식 다 겁나맛있음. 노천탕도 최고. 남자쪽 1개 여자쪽 1개 있음. 목욕탕 자판기가 살짝 아쉽지만 뭐 무관함. 마호로바랑 같은 계열사라서 같은 온천화장품들 배치되있음. 졸좋음. 밥도 마호로바랑 거의 비슷한 류로 등장.

Leisure Family

8/10

Excellent

16 Jul 2019

Verified traveler

朝食なしのプランなら朝一などがあるから
わかるが夕食なしのプランは正直いらないと思う。
夕食は普通につくと思っていた。
なんとか出来ないかお願いしたところ宿泊者が多いとの理由で断られた。
2人分すら用意できないのかな？と疑問すら浮かぶ。

Leisure Partner

8/10

Excellent

11 Jul 2019

Raymond

The location is far from downtown of Hakodate city.
The hot spring bath on top of building is a nice place to enjoy the bay scenery but is short of service such as free towels, beverage, sauna, jacuzzi etc.. If you stay in Two consecutive days, hotel will provide free dinner for one night. Worth of staying for one or two days.

Leisure Family

8/10

Excellent

09 Jun 2019

kumi

温泉最高

温泉がとても気持ちよかったです。

4/10

Poor

25 May 2019

Verified traveler

設施簡陋，與圖片不符，位置偏僻，餐飲欠佳，職員不懂英語，同等價錢可以訂到更好的酒店，沒有其他設施，酒店也沒有穿梭巴士來往市區！

Leisure Friends

6/10

Pleasant

18 May 2019

Toshimat

バスタオル、フェースタオルの保管場所が分かりづらかった。

Leisure Family

8/10

Excellent

12 May 2019

masahiro

温泉キレイで見晴らし良い
食事　バイキング　イクラ　カニ　甘エビマグロ　サーモン　イカ刺し　朝市で海鮮丼食べないでいいです
生物以外のメニューもいっぱいおいしかったです
ホテル前のバス停から空港まで230円　10分ほど
団体の観光客が多くて、レストラン大混雑でしたが、少し時間をずらせばゆっくりできました

Partner

10/10

Exceptional

18 Apr 2019

Verified traveler

大きいホテルで露天風呂が最高に良かったです。
お風呂の洗い場も綺麗で入る湯舟も沢山あって混雑しても大丈夫でした。また、是非利用したいです。

Friends_and_family Family

10/10

Exceptional

10 Apr 2019

Verified traveler

great outdoor onsen. good dinner buffet.nice staff