Name: Yunokawa Prince Hotel Nagisatei
Address: 1-2-25 Yunokawa-cho, Hakodate-shi, Hokkaido, Hakodate, JP

10/10

Exceptional

22 Jul 2026

Vincent

An amazing stay in Yunokawa Onsen. Staff were so polite and helpful. We came earlier than the check-in time, but we were able to leave our luggage to explore the city. Parking is available off to the west side of the hotel towards the beach. We had a traditional Japanese style room with tatami mats, and the staff will make your bed for you usually around 7pm; if you don’t want them to come into your room, remember to leave the magnet “do not disturb” sign outside the door. The private onsen looking out to the beach was just perfect. The breakfast buffet offered a lot of different choices; really great seafood and the options change from each day. Small thing to note, but important for someone like me, is the TV has internet options to watch streaming services and YouTube!

Family

10/10

Exceptional

24 Jun 2026

Aminollah

Having stayed here multiple times, I would say this is one of the best hotels in Japan. The breakfast is one of the best breakfast buffets and the hotel service is excellent. It is great to have a private balcony onsen at a reasonable price and with a very large room compared to other cities. The only inconvenience is that the hotel location is a bit far from the city centre, but you can easily get there via public transit or taxi with little traffic or delay.

I would suggest two things for improving this hotel. First, they could use some English language labelling in your room (for explaining what certain buttons do, etc), given the high amount of foreign tourists visiting this hotel (from Asia and other areas, but they would all presumably be able to read English). Second, some kind of option to lower the temperature in the private onsen would be helpful because it is very hot. We realized you can use water from the cold tap in the shower to lower it a bit, but there should have been a little wash tub in the shower room that could be filled up and used for this purpose.

Partner

6/10

Pleasant

16 Jun 2026

Chade Phang

There is a old man at the car area that kept reminding me for two days to be careful not to knock into others car when opening our car door. He was worst on day two when he stood in front kf my car and watched me and my family open our car door as if I am under his discipline.

What kind of attitude is this? Is there a discrimination because we are foreigners?

Family_with_children

8/10

Excellent

20 May 2026

Annette

Beautiful ocean view room

Partner

10/10

Exceptional

02 Jan 2026

Chezlani

Amazing hotel! Huge rooms, perfect private onsen with awesome oceanfront location, and the best breakfast buffet I've ever seen, that I'll be dreaming about for years to come! 20 mins easy bus ride to Hakodate station.

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Douglas

Our open air in-room onsen overlooked the ocean. Buffet breakfast and dinner were great

10/10

Exceptional

05 Nov 2025

Michael

Excellent, spacious Japan-style room with open-air onsen overlooking the ocean.

Partner

10/10

Exceptional

01 Nov 2025

Carolyn

The private onsen in the room was amazing! Loved the traditional style room and that we could borrow our pick of pillows and robes!

Leisure Partner

10/10

Exceptional

21 Oct 2025

Edward

Good hotel with nice ocean view. The private onsen was nice.

Partner

10/10

Exceptional

12 Oct 2025

Christie

Hotel itself was amazing but the surrounding area is not. Limited dining options in the area.
Breakfast buffet was great! I loved our room with the private Onsen and its traditional tatami setting. The Onsen facing the ocean was calming. Highly recommended and I would come back to this hotel. Staff was very friendly, respectable and accommodating !

Leisure Family

10/10

Exceptional

12 Oct 2025

Valerie

The private onsen was amazing. Soaking while watching the squid boats in the harbour. The food was fabulous; lots of choice. Amenities were very good.

Leisure Partner

10/10

Exceptional

30 May 2025

Xiaoya

Nice hotel with good food

Leisure Family

4/10

Poor

27 Dec 2024

Hanzhi

The towel in the basket was dirty. There was hair and stain. Also found stain on the duvet cover.

10/10

Exceptional

20 Dec 2024

Gary

This is an amazing place to stay. My Wife and I stayed here when we visited Hakodate 2 years ago and we couldn’t wait to return. Every single member of the staff is kind, hard working, and helpful, they’re top notch all around. The room was very comfortable and the private onsen for our room was really relaxing. If you do a little walking there are also places to go to eat and even a great little brewery called Endeavour pretty close by. We can’t wait to stay here again the next time we’re in Hakodate.

Partner

10/10

Exceptional

14 Oct 2024

Tammy

Excellent onsen, good variety for both dinner and breakfast buffet. The only drawback for this hotel is far from the main tourist sites, not near train station but can be reached by bus.

Leisure Partner

10/10

Exceptional

16 Aug 2024

Tatyana

This was a wonderful place to stay. Nothing can beat a private balcony Onsen/hot tub with ocean views, and the hills as well. The breakfast buffet was outstanding as well.

10/10

Exceptional

05 Jun 2024

Tony

A great place to stay! Private onsen in room overlooking the beach, allowed family relaxation together. The food was fantastic! We want to come back again!

Leisure Family

10/10

Exceptional

31 May 2024

Camille

Amazing private onsen hotel! Staff were kind and helpful. Rooms are spacious with a beautiful view! Will be back!

Leisure Family

10/10

Exceptional

24 May 2024

Kathleen

Only stayed for one night for the private onsen experience & it was fantastic. Staff, hotel restaurant buffets were excellent. Only disappointment with the hotel was the beds - I booked a large room w/ western style twin beds but the beds were mattresses on a 4\" raised platform Beds were comfortable but having bad knees & a sore back made it very difficult to get on/off them. Hubby & I had a good laugh rolling & crawling. There are really no attractions nearby - the botanical garden is in very sad condition but there is a 7-11 across the street and a great ramen restaurant down the street. It seems as though people come to this part of the city strictly to experience the onsen. We would probably stay here again just for that.

Friends_and_family Family

10/10

Exceptional

22 May 2024

Simon

Our stay at Yunokawa Prince

We opted to have a room with an onsen. The room size, in comparison to other places we statyed in Japan was very large and tons of room. The onsen and shower were on the balcony which interesting. The staff was very pleasant but obviously their engllish was only okay. There is not a lot of activities to do in the area. Mega Don Quiote was about 25 minutes away. There was a golf course nearby but it was too cold to consider. The hotel has two restaurants. We opted for Nagisa. It has a dinner buffet for 6600 yen and breakfast buffet which was included in our stay. Nagisa has an aawesome variety of Japanese and Western food. The food was amazing and high quality. This hotel, in my opinion, is not for long stays. But it all depends on what you want. If we go back to Hakodate, we will definitely consider statying at Yunokawa again!!!

Friends_and_family Family

6/10

Pleasant

03 May 2024

Jeffrey

Very small room

Leisure Partner

10/10

Exceptional

26 Mar 2024

Anita

Welcoming and professional staff plus nice food.

Leisure Friends

2/10

Poor

21 Dec 2023

Verified traveler

Inflexible staff and service

The hotel was alright. Good in-room onsen facility facing the ocean.

The deal breaker though, the staff and service were horrendous and the worst of our entire trip in Japan (out of 8 hotels). The most inflexible hotel and staff ever, almost like conversing to ‘robots’ and nobody at front desk was able to speak any English.

We brought our 14 years old kid as 3rd occupant, they charged us 50% of the room price we paid.

We asked for 1-hr late check out because our flight is extended by another hour, they wanted to charge extra 3,300 JPY.

We asked for hotel to book a bigger taxi to bring 3 luggages to airport, staff said must order 2 taxis. I refused and just grabbed the sedan taxi, thinking out of the box, I could fit all 3 luggages into 1 taxi.

None of the staff was able to give any recommendation or solution, hence they’re just very ‘robotic’.

This hotel was our last stay in Hokkaido, and it left us bitter experience unlike all other previous stays in Hokkaido. The first staying in this hotel & is definitely the last one.

Friends_and_family Family

6/10

Pleasant

18 Nov 2023

Matsumi

Private onsen was amazing. Great buffet breakfast with lots of food choices. However the bed mattress isn’t very comfortable. I feel I needed the onsen to undo the soreness of my back after I woke up. Was that intentional? If the hotel can get better mattresses, it would be a solid product.

Leisure Family

8/10

Excellent

03 Nov 2023

Ryoko

Its pleasantly large room. Nice design though I wouldnt say it was worth the rate we paid. I've been to pther ryokan with same price with private onsen. But overall it was pleasant. Good staff service.

Leisure Partner

10/10

Exceptional

30 Oct 2023

Isaac Shahn

Staff, excellent room, spacious. In room onsen was real nice

Family

10/10

Exceptional

27 Oct 2023

Sophia

Had a very comfortable stay and the private bath was wonderful. Staff was quite kind to help us with directions and helping call transport. Would love to visit again.

Leisure Family

10/10

Exceptional

15 Oct 2023

Elias

View from the open air bath of the beach was fabulous. Very relaxing!

Leisure Self

10/10

Exceptional

11 Oct 2023

Catherine

Amazing Onsen Hotel

Wonderful hotel, lovely onsen over looking sea. Spacious room with good spread breakfast. Chinese speaking reception staff was helpful.

Friends_and_family Family

8/10

Excellent

05 Sep 2023

judy

Beds are very low, if is difficult to climb out of bed. Also, there is a small step to get on bed Almost tripped
Beautiful open bath overlooking ocean
Need taxi to go anywhere

Partner

8/10

Excellent

17 Jul 2023

chan kam

The water from this hotspring is good for skin. I havd no wrinkle after a long bath (that means the water is of good quality). We took a taxi to the hotel which took around 10 min (around 2500 yen). Clean room. Nice staff. We tried the buffet dinner. I won’t recommend the dinner as the food variety is limited and the food is average.

Leisure Family

10/10

Exceptional

13 Jul 2023

Dominic

The hotel welcomed us with a bottle of champagne for our anniversary. It was an additional nice touch to make for a memorable evening

8/10

Excellent

11 Jun 2023

David

Room a bit noisy

Leisure Family

8/10

Excellent

14 May 2023

Huy

Staff, onsen, restaurant was excellent. However, my very expensive room witj a peivate onsen did not have air conditioning which was upsetting given the price I paid for that room. But the private onsen itself, was awesome.

8/10

Excellent

21 Apr 2023

Kieu-Nga

very nice view from our room
the room is clean and staff are very helpful

Leisure Partner

10/10

Exceptional

27 Feb 2023

Jessica

We had such an incredible stay here - The mineral bath outside of our room being the first highlight, and the buffet being the second. We bought the dinner buffet (and our stay included the breakfast buffet) and it was SO worth it - so many traditional Japanese options and some western options as well as delicious drinks and desserts. We also decided to get late night head massages - HIGHLY recommend!! Best stay and sleep we had while traveling in Japan. Thank you so much!

Leisure Partner

10/10

Exceptional

04 Feb 2023

Xiaolin

This hotel is in the Osaka train station, very convenient. It is quiet, clean and inexpensive.

Leisure Partner

10/10

Exceptional

01 Jan 2023

King Fai

Honest staff provide great service. Although their spoken English is not good, they deliver the best. i have left a valuable behind and asked for help, they have post me back by parcel even during a busy period. Also the hot spring is perfect. Will definitely go again

Leisure Family

10/10

Exceptional

07 Nov 2022

Sheng Hui

The extra mile of service to have my bags that i pre-stored with them (prior to check in timing)within the room when i check in, that leaves a great impression of how the people are providing a great service!

Leisure Family

10/10

Exceptional

18 Jul 2022

MAMORU

Dinner and breakfast was excellent.

10/10

Exceptional

31 Dec 2019

Verified traveler

Amazing service from staff members. Beautiful ocean view and private onsen. Best trip I have ever taken, loved it!!

Leisure Partner

4/10

Poor

10 Jan 2019

Clarence

Hotel staff and escort were nice and friendly. This hotel is old but has been maintained pretty well. Our room was comfortable with open-air onsen bath and foot bath. The only complaint I have is regarding soundproof - I can hear drunk Japanese customers next door yelling and closing closets until roughly 1:00 AM. Called the front desk at 11:00 PM to see if they can resolve this issue but I guess there isn't much they can do.

10/10

Exceptional

26 Apr 2018

Tracy

Wonderful onsen retreat/high class

Very cozy and all the staff was polite and attentive. The hotel is under renovation currently. Exterior needs work. The lobby is amazing and they even gave us champagne when we checked in! I loved the buffet breakfast. The best Japanese breakfast I have ever had in my life. The Western beds had Tempurpedic mattresses. It was an experience like no other that I've ever had and I would go there again in a heartbeat.

Family

10/10

Exceptional

20 Jul 2026

MATSUZAWA

綺麗で温泉も良かった　朝ご飯だけ何かもの足らない

10/10

Exceptional

16 Jul 2026

HIROYUKI

久しぶりの夫婦水入らずの旅に利用しました。
私は大浴場に行けなかったのですが、妻は堪能してました。私はオーシャンビューの部屋の露天風呂に浸かりましたが、津軽海峡越しのお風呂はとても気持ちよかったです。
レストランの朝食でビュフェを利用しましたが、質量ともに堪能でき、2泊では全てを味わうことはできないほどでした。
ホテルは、函館市街から少し離れてるのですが、路面電車まで歩ける距離で、春の散策がてら、頭上を飛ぶ飛行機にも遭遇できそうで、乗降場まで、それも一興でした。
一件だけ残念だったのは、スタッフの方が研修中でちょっと客対応に不慣れだったことくらいです。経験を積んで、成長してくれることを願ってます。

Partner

10/10

Exceptional

29 Jun 2026

Akemi

スタッフの方の対応も良く、部屋も清潔で気持ち良く過ごす事が出来ました。
ウェルカムドリンクも充実してましたし、朝食も種類が多く美味しかったです。

Family

10/10

Exceptional

14 May 2026

Tor Raymond

Stort utvalg til frokost. Hadde rom med varm kilde på balkongen, og det var verdt det. Anbefaler det stedet.

10/10

Exceptional

03 May 2026

Ryuta

海辺のホテルで景色が良かった。

10/10

Exceptional

21 Mar 2026

ハルキ

お風呂とスタッフの対応が最高でした。
朝のブッフェも品揃え豊富で良かった。

Family

8/10

Excellent

21 Mar 2026

HSIN WU

客房乾淨，員工服務態度佳

Self

8/10

Excellent

08 Feb 2026

atushi

部屋の露天風呂が最高

Business

8/10

Excellent

25 Jan 2026

ヨウスケ

施設が綺麗で料理も美味しくて幸せな時間を過ごせました。

Leisure Partner

10/10

Exceptional

17 Jan 2026

Hae Ri

직원분들도 친절하고 객실도 깨끗했으며 무엇보다 공용 온천과 객실 내 자쿠지 온천도 정말 좋았습니다.
조식도 멋진 바다뷰를 보며 먹을 수 있어서 좋았고요! 이 호텔 덕분에 하코다테에 대한 기억이 좋네요😊 다음에 꼭 다시 방문하고 싶은 곳입니다.

6/10

Pleasant

06 Dec 2025

あきひろ

普通に良かった。

Leisure Family

8/10

Excellent

25 Nov 2025

ユウジ

お部屋は大満足です。スタッフの方々も気持ち良かったです。大浴場が少し減点させて頂きます。喫煙室を利用しやすくして欲しかったです。禁煙室の客は利用出来なかったので。

Leisure Family

10/10

Exceptional

12 Nov 2025

Jin Soo

직원친절. 방도 넓고 온천욕장도 좋아요.특히 해수온천 노천탕은 환상적.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Cecilie

Fantastisk sted, nydelig mat og herlig onsen.

Partner

10/10

Exceptional

29 Sep 2025

NARUMI

彼の誕生日祝いだと事前にお伝えしたら、スパークリングワインを用意してくださり感動しました…！
部屋からの景色はシティビューでしたが、8階と高層階だったので2人でゆっくり過ごすことができました。ウェルカムドリンクはぶどうジュースがとても美味しかったです。
女性風呂からの眺めはとても良く、一晩中入れたため様々な夕日だけでなく日の出など様々な景色を楽しめました。
朝食も、種類豊富で手の込んだ料理から、海鮮丼やホットサンドも作れてとても満足できました。

Partner

8/10

Excellent

28 Sep 2025

??

お部屋もとても綺麗でした。
客室露天風呂は海の眺めが綺麗なうえ、飛行機や海には船がみえ、風がとても気持ちよかったです。
スタッフさんもわからないことは丁寧に教えていただき、ありがとうございました。
朝食もヘルシーで野菜も沢山あり
海鮮も美味しくデザートも美味しくいただきました。
また旅行にいきたいと思います。

Leisure Family_with_children

10/10

Exceptional

19 Aug 2025

???

大変良かったです

Leisure Family

10/10

Exceptional

18 Aug 2025

Megumi

非常棒