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Hotel Heart Inn

Hokkaido · Japan

13 7 ShinonomechoView location

7.4/10Very good104 Reviews
Cleanliness7.6/107.6
Service8.0/108.0
Comfort7.4/107.4
Condition7.0/107.0
Neighborhood7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Heart Inn

With a stay at Hotel Heart Inn, you'll be centrally located in Hakodate, within a 15-minute drive of Yunokawa Hot Spring and Goryokaku Tower. This hotel is 2. 8 mi (4. 5 km) from Fort Goryokaku and 4 mi (6. 4 km) from Mount Hakodate.

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and a vending machine. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Continental breakfasts are available for a fee.

Make yourself at home in one of the 29 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access is available. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Hotel Heart Inn, you'll be centrally located in Hakodate, within a 10-minute drive of Fort Goryokaku and Yunokawa Onsen. This hotel is 0.2 mi (0.2 km) from Hakodate City Hall and 0.4 mi (0.7 km) from Hakodate Morning Market.

Make yourself at home in one of the 29 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for continental breakfast: approximately JPY 1080 for adults and JPY 1080 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Hakodate City Hall 0.3 km / 0.2 mi
Hakodate Miraikan 0.5 km / 0.3 mi
Hakodate Morning Market 0.6 km / 0.4 mi
Ekini Fish Market 0.6 km / 0.4 mi
Hakodate Seikan Renrakusen Memorial Museum Mashumaru 0.7 km / 0.4 mi
Hakodate Takadaya Kahei Museum 1.4 km / 0.9 mi
Sakamoto Ryoma Museum 1.4 km / 0.9 mi
Kanemori Red Brick Warehouse 1.5 km / 0.9 mi
Hachimanzaka Slope 1.9 km / 1.2 mi
Hakodate Ropeway 1.9 km / 1.2 mi
Hakodate City Museum of Photographic History 2 km / 1.2 mi
Motomachi Catholic Church 2 km / 1.2 mi
Hakodate Park 2 km / 1.2 mi
Hakodate Sei John Church 2 km / 1.3 mi
Kitasjima Saburo Memorial Museum 2 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Newspapers
  • Luggage room
  • Clothes dryer
  • TV lounge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Hotel Heart Inn

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hotel Heart Inn

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Heart Inn

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE SMOKINGRoom • SEMIDOUBLE SMOKINGROO.SD-JK

    Photos are not available for this room type.

    Hotel Heart Inn

    Room SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Hotel Heart Inn

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Heart Inn

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEMIDOUBLE SMOKINGSINGLE • SEMIDOUBLE SMOKINGSGL.SD-JK

    Photos are not available for this room type.

    Hotel Heart Inn

    SINGLE SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Hotel Heart Inn

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel Heart Inn

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SEMIDOUBLEDOUBLE SINGLE USE • SEMIDOUBLEDUS.SD

    Photos are not available for this room type.

    Hotel Heart Inn

    DOUBLE SINGLE USE SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Hotel Heart Inn

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Heart Inn

7.4
Very good
104 Reviews
Cleanliness
7.6 /10
Service
8.0 /10
Comfort
7.4 /10
Condition
7.0 /10
Neighborhood
7.8 /10
50 reviews shown
8/10
Excellent
01 Aug 2018
Chris
Room is too small and old. But is okay for one night stay.
10/10
Exceptional
06 Jul 2018
Verified traveler

Lovely Hotel, highly recommended

Room was comfortable, spacious and welcoming. Highly recommended!
Partner
8/10
Excellent
15 May 2018
Hendry
Hotel location very quiet, maybe because I arrive at night time
Family
10/10
Exceptional
14 May 2018
Verified traveler

Tidy and comfy stay!

Check in was a breeze and the staff was welcoming. The room, while simple, and a little outdated, was clean and comfortable!
10/10
Exceptional
07 May 2018
Fung Ying
Well worth your money!
Friends
10/10
Exceptional
30 Dec 2017
Elizabeth
Great place to stay quite central although in the snow took nearer 20 mins to walk but still good. Non smoking Japanese style room with free tooth brushes razors etc but other rooms on same floor smoking so sleeping at night was hard because smoke smell very strong coming under door. Same with dining room which was a shame. Otherwise good and friendly place to stay.
Family
2/10
Poor
03 Jul 2017
Verified traveler

Good central location!

Close to train station in a quiet location. 5 mins to the morning market and number of eateries nearby. Comfortable room with views of mount Hakodate.
8/10
Excellent
15 Jun 2017
Thomas

Good place to crash, but lacks personality

Place is satisfactory. There are certainly more attractive places to stay but the place is certainly fine if you need a place to crash for the night. If I was staying two or more nights, I would look elsewhere.
8/10
Excellent
04 May 2017
Shen Chau

Ok.

Far from tram station but it was ok
Partner
6/10
Pleasant
02 Feb 2017
Verified traveler

No-fuss basic hotel in a central location.

No-fuss, basic hotel which met all our needs. Could be too small though if you have more than 2 standard luggage. As with most Japanese hotels, the room is clean and the staff were very friendly! They even gave us a free packet of bath salt which we really appreciated!
Partner
8/10
Excellent
22 Oct 2016
JOHN WK

Convenient

Very nice area. Great place for relaxing.
Partner
10/10
Exceptional
19 Sep 2016
Bryan

Convenient hotel with good location

Good location, near to market and tram station.
Partner
6/10
Pleasant
18 Sep 2016
Verified traveler

Quiet hotel

Quiet hotel. Close to hakodate jr station, tram station. But room space is narrow
8/10
Excellent
10 Aug 2016
Farid

Best value for the money and amazing staff

If you're not necessarily looking for \"luxury\", you can't go wrong with this little hotel. We stayed in a western style room on the first night and in a Japanese style room for a second. The rooms were clean and the bed sheets, too. Japanese style rooms have a characteristic odor that takes a few minutes to get used to (most likely due to the tatami) but they're MUCH more spacious than western style rooms and very comfortable and certainly a unique experience that I recommend, especially if you've never stayed at a \"minshuku\". Last but certainly not least, the staff is utterly polite, helpful and kind. We were out of words to thank them enough with.
Partner
6/10
Pleasant
09 Aug 2016
Yew Kim

cheap hotel near hakodate station

decent but had to sleep with the window open wide as the strong smoking smell of the room
6/10
Pleasant
08 Aug 2016
Andrew

Convenient location for exploring Hakodate on foot

Nice place, but perhaps a little overpriced for the quality, which was just average-ok.
8/10
Excellent
05 Aug 2016
Verified traveler

Nice hotel. No problem not speaking Japanese.

A nice hotel in the middle of Hakodate. The staff were nice, and not speaking Japanese was not a problem.
6/10
Pleasant
14 Jul 2016
Hang Lun
Overall pleasant, though I wish there could be breakfast provided. But considering it is a budget choice I won't complain. The hotel is clean and located in a quiet neighbourhood just around 5 minutes walk from the Hakodate JR station. Very convenient.
Family
6/10
Pleasant
07 Jan 2019
Verified traveler

消臭お願いします

駅から歩いて10分程度。周囲は静かで非常に良い。
清潔感はあるが、消臭が不十分なせいか臭いがする。
8/10
Excellent
18 Oct 2018
Kam Yiu

首次入住感受。

這酒店步行前往景點都ok。
泊車位置就在酒店旁。
搬運行李到升降機就要上數級。
雙人房間的床size,對於夫婦來說都可以接受。
在房間內有足夠空間打開一個28吋的行李箱。
Friends
8/10
Excellent
14 Oct 2018
Hitoshi
主要な観光地に徒歩で行ける距離で便利だった。駐車場も停めやすかった。
8/10
Excellent
20 Sep 2018
yosshy

静かに落ち着けるホテル

適度な広さで、落ち着いたホテルでした。
フロントの方の説明も丁寧で、室内も清潔に清掃されていました。
6/10
Pleasant
15 Aug 2018
Verified traveler

CP值不太好

CP值不太好
Family
8/10
Excellent
12 Aug 2018
KENJI

いいホテルです。

立地もよく、快適に過ごせました〜〜
8/10
Excellent
06 Aug 2018
Carin

Just one night in Hakodate

Close to railwaystation and what we wanted to see on our short visit.
Family
8/10
Excellent
22 Jul 2018
Verified traveler
とてもいい、快適に過ごせました・
10/10
Exceptional
06 Jul 2018
Verified traveler
フロントの方がどなたも気さくでした。松風町停が最寄りですが、函館駅からも徒歩圏内ですが、周囲は静かで快適でした。また機会があれば利用させてもらいます。
8/10
Excellent
06 Jul 2018
HIROYUKI

快適でした。

函館駅近く清潔でした。
喫煙所もあるし、無料コーヒーうまかったです!
風呂も意外と広く快適でした。
Family
8/10
Excellent
05 Jul 2018
みみずく
建物は古い感じがしますが清掃がちゃんとされていました。
トイレやバスが広めで幹線道路から外れているので静かで快適に過ごせました。
飲食店や市電にも近いのも良かったです。
6/10
Pleasant
29 Jun 2018
Verified traveler
地図が不十分です。函館駅からの歩く道順を、ネットの地図を添付するのではなく、独自の分かりやすいものをウェブサイトに入れてください。
6/10
Pleasant
28 Jun 2018
konehako

函館中心街

フロントの対応がとても良かった. 食事 和食も美味しかったです.部屋の感じは
普通のホテル並みで,少し古いでしたがまあまあでした.
10/10
Exceptional
26 Jun 2018
Verified traveler
สะอาดมากโรงแรมตั้งอยู่ไม่ไกลจากสถานีรถไฟและร้านอาหาร
8/10
Excellent
23 Jun 2018
Verified traveler

寝るだけなら最適。

ホテルは寝るだけ、と言う方には最適。函館駅からも徒歩圏内です。バスルームは決して良い設備では無いが、最低限は揃ってます。部屋は清潔感あります。
8/10
Excellent
16 Jun 2018
Verified traveler

上州の空っ風

フロントで親切な対応でとても良かったです、またモー二ングコーヒーもサービスで飲み放題がいい❗️
Partner
6/10
Pleasant
11 May 2018
Cyril

Conforme au photo

Chambre agréable avec un petit lit....Un peu froide......Fenêtre qu'on peut ouvrir....Réception positive même sans trop d'anglais. ...... A peine à 1 km de la station de train....Un peu loin du centre par contre.
Partner
6/10
Pleasant
11 May 2018
TONGHWAN

하트 인 숙박

깨끗은 하지만 정말 좁습니다
Friends
8/10
Excellent
07 May 2018
Verified traveler

お勧めの駅近ホテルです。

当初若干室内のニオイが気になりましたが、フロントに相談するとすぐに消臭スプレー貸出や空気清浄機設置などして頂きました。Wifi不調もルーターをチェックして頂きすぐに修復、すべてとても親切な対応でした。朝市まで徒歩4,5分程度と便利な立地です。
8/10
Excellent
03 May 2018
Verified traveler
Very clean hotel, around 500 m from Hakodate JR station
4/10
Poor
26 Apr 2018
Andrea

Hotel

Hotel un po’ datato, sia negli spazi comuni che nelle camere. Camera singola con letto a una piazza e mezza, arredamento datato, tappezzeria macchiata e generale senso di trascuratezza. Bagno con vasca, abbastanza pulito.
6/10
Pleasant
21 Apr 2018
さっちゃん
会議場近くなので宿泊しました。比較的安い金額で済んだので満足しています。どちらかといえばビジネス客に向いているのかなと思いました。年間を通じてこの付近での会議が多いのでまた利用したいと思います。
10/10
Exceptional
12 Apr 2018
Verified traveler
フロントの方が本当に親切。気持ち良く過ごせました。
Family
6/10
Pleasant
05 Mar 2018
Mimi Ho

經濟住宿

酒店離車站不算遠,約要行上10分鐘左右。酒店為一楝5、6層高建築物,外形比較簡單不像酒店,較似賓館,由於客房是和式榻榻米,尚算寬敞舒適,環境亦算乾淨衛生,只可惜我住的房間竟然沒有門鎖,雖說日本治安不差,但難免讓外國住客感到欠缺安全感
6/10
Pleasant
19 Feb 2018
PORNNAPA
Room was very clean and tidy.
Good location but it was so hard in the winter under windy snow for who must drag the luggage on snow from station to the hotel. Anyway, you can reach by taxi.
Staffs are friendly.
Leaving luggages after check-out is allowed.
Partner
8/10
Excellent
12 Feb 2018
Kouhei
設備は少し古い感じがしましたが、シャワートイレも着いていて清潔でした。
10/10
Exceptional
01 Feb 2018
Verified traveler
老飯店但窗明几淨,備品、環境打理乾淨,下雪日子從函館車站去會有點距離,但整體來說算很好,和式房間很適合全家人入住!
Family
8/10
Excellent
05 Nov 2017
hatiby

スタッフの方が親切丁寧

ホテルに入ったとたん、フロント付近からトイレの匂いがしたのが気になりましたが、部屋は清潔で入ったらラベンダーの香りがしました。スタッフの方はいつも親切丁寧でとても好感が持てました。私からしたら駅からちょっと歩くかなという感覚でしたが慣れたら、どんぶり横丁近く総合的によかったと思います。
8/10
Excellent
25 Oct 2017
さおり

丁寧な接客でした

予約していた部屋に不具合があり、従業員の方に報告。謝罪していただきすぐに空き部屋に案内して下さいました。
チェックアウトの際は違う従業員の方だったのですが、前日の申し送りを受けていた様で鍵の番号を見た瞬間すぐ謝罪していただきました。
ホテル自体は築年数がたっており部屋はビジネスホテルの様な雰囲気ですが、接客の温かさが感じられました。
6/10
Pleasant
20 Sep 2017
Verified traveler
離車站及市電有一小段距離,最近的便利商店在三條街外,但假日的函館原本就難找低價位旅館,以這個價位來說沒什麼其他好挑剔的點。
10/10
Exceptional
02 Sep 2017
Peggy

Nice hotel

Nice little hotel located in the middle of big hotels. The hotel is not too far from JR station and it is easily to walk from and to the JR station and morning market. Highly recommended!
8/10
Excellent
23 Jul 2017
Verified traveler
Old Japanese style room, clean n big enough for 3 ppl. Just a good place to sleep as no shops nearly by.
Family

Location & surroundings

Hotel Heart Inn
13 7 Shinonomecho, Hakodate, Japan

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Hotel Heart Inn

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