Name: Hakodate Kokusai Hotel
Address: 5-10 Ote-machi, 5-10, Hakodate, 0400064, JP

8/10

Excellent

30 Jul 2026

Yasue

It's conveniently located near both Hakodate station and Red Brick Warehouse. There's also a hot spring, which I use every time I stay there.

10/10

Exceptional

30 Jul 2026

IKUYO

一緒に宿泊した母親が、転倒して怪我をしてしまいました。
フロントスタッフの方をはじめ、迅速にご対応くださいました。
本当に助かりました。
また、食事がとても美味しかったです。

10/10

Exceptional

25 Jul 2026

Guy

Convenient location within walking distance from train station and convenience store. Excellent breakfast buffet includes make your own chirashi bowls and fresh grilled beef.

10/10

Exceptional

24 Jul 2026

yasushi

素晴らしい

Partner

10/10

Exceptional

21 Jul 2026

David

Excellent location. Great staff. Beautiful lobby. As far as I am concerned, this is the best hotel in Hakodate.

Self

10/10

Exceptional

19 Jul 2026

David

Excellent hotel. Totally top notch. And very well located.

Self

10/10

Exceptional

29 Jun 2026

Holly

After a few busy days in Tokyo, it was a nice change of pace to be in Hakodate. The hotel is in a great location that’s walking distance from the train station. And also to the brick warehouse shopping area and fish market. We also used the onsen at the hotel. It’s included in your stay. It was our very first time for our family. We didn’t know there was a little tote bag we could take up with us to the onsen. Also remember to bring a towel from your room. I wanted to book a massage but it was fully booked. You have to pay separately for the massage. Rates were very reasonable. Plan ahead next time. We also enjoyed the breakfast buffet which was excellent. They are famous for the seafood parfait with ikura, shrimp, salmon, tuna. There’s also Wagyu too at the breakfast. Definitely worth it for around $23 usd per person. We would definitely come back again.

Family

10/10

Exceptional

27 Jun 2026

Travis

We really enjoyed our 2 nights at this hotel. It was our 2nd trip to Hakodate, and our first time staying at the Hakodate Kokusai Hotel.

The connecting rooms with 2 beds each provided enough space for the 4 of us. The location was very convenient to the station and access to local shops.

The public bath facilities were great to relieve the stress of travel, and it came with free popsicles which was an added treat.

The breakfast buffet had so many choices that we couldn't believe it! We loved it.

Overall, I'd definitely stay here again - highly recommend!

Family_with_children

10/10

Exceptional

21 Jun 2026

Minori

特に朝食バイキングが圧巻でした。西館に泊まりましたが、本館・東館の雰囲気が素晴らしく、予約時にどの館になるのかがわかると有難いなとおもいました。

Friends_and_family Friends

2/10

Poor

21 May 2026

Kim

The room is very outdated and doesn’t look like their advertised photos at all. The lobby is located in the newer building but the room they put us in was actually in an older building. Everything inside the room was very old with strangely bad smell. There was strong cigarette smell inside the elevators. I wish the hotel could been more honest and done a better job at disclosing their current room conditions so customers know what they get themselves into. Please do your own research before booking this hotel.

Partner

10/10

Exceptional

20 May 2026

nagayosi

good

Friends_and_family Friends

8/10

Excellent

06 May 2026

Makiko

お風呂が最上階、見晴らしが良く、広く綺麗で気持ちよかったです。
お部屋も清潔，広く気分が良かったです。
函館出身の家族が愛用してますので、こちらを選びました。
また、来たいです。
ありがとうございます。

Partner

2/10

Poor

05 May 2026

Toshikazu

西館に宿泊したが、空調が集中コントロールとなっており部屋では風量の強弱しかできなかった。　室内の温度計を確認し28℃を上回る室温になっておりフロントに連絡してもエアコンへの切り替えは5月中旬頃からしか行わないとの事で窓を開けてくださいと言われたが室温は快適に感じるほど下がらず扇風機を持ってきてくれたが快適には過ごせなかった。

10/10

Exceptional

21 Apr 2026

MR GORDON D YOUNG

Staff friendly and helpful

Partner

10/10

Exceptional

04 Apr 2026

Emily

Clean and beautiful rooms, great location

Self

10/10

Exceptional

15 Mar 2026

William

We stayed in two different rooms. Both had ocean views, but the corner view room was in the tower closer to the bay and had a much better view. They have two restaurant options for breakfast. Very good food, with lots of options. Onsen is on the 13th floor. Large rooms for the price.

Family

10/10

Exceptional

10 Mar 2026

Nuri

Ocean view. Professional staffs. Good accessibility.

10/10

Exceptional

10 Mar 2026

Wai Khuen

Classy hotel with excellently furnished room that is spacious enough for three adults. Room is clean and well maintained. Staff is polite and helpful. The public bath is excellent and offers a great view of the harbourfront.

Family

10/10

Exceptional

24 Feb 2026

Shannon Tiffany

Room was perfect. We love the Japanese Style Omakase breakfast buffet and the downstairs breakfast buffet. Staff are very friendly. We would stay here again.

Friends_and_family Friends

10/10

Exceptional

30 Jan 2026

Noah

I had to rent the room last-minute. The room was cheap despite the hotel being extremely fancy and well-run. The restaurants inside were very high quality and had very expensive options.

Self

10/10

Exceptional

06 Jan 2026

Terry

Great hotel, and better value than La vista next door.

10/10

Exceptional

03 Jan 2026

Gary

Fantastic and friendly bar staff. Front office staff very helpful. Great location. Great buffet breakfast selection. Highly recommended.

Leisure Family

6/10

Pleasant

21 Dec 2025

mark

checkin took a bit of time

10/10

Exceptional

21 Dec 2025

Steve

This hotel is in an excellent area, close to the train station, fish market, churches and Christmas tree. The room was great and so was breakfast. They even let me borrow an umbrella for the day. Staff is fantastic! Definitely recommend this hotel for its location, service and affordability.

Self

8/10

Excellent

29 Nov 2025

S.

True four star hotel experience in laid back fishing village Hakodate!

Grand lobby, cafe with exclusive tea offerings, several world class restaurants on-site with renowed chefs (that locals would come for special occasions).

Osen is on penthouse of the tallest building and offers free hokkaido fruit and milk popsicles to cool off in the after bath lounge area. But condition of osen is extremely dated. Sad that it doesn't really highlight the great view that the outdoor bath would have (in fact it is wasted). I think renovation for this old building might be prohibitvely expensive.

Rooms can be large and nicely refurbished in very classy style. West wing has some 500 sq ft plus room that features a huge circular window giving panoramic view of mont hakodate, red brick warehouses, and the bay/harbour.

Buffet breakfast is grand, has great food selection, but management appears to be too old school. They just don't seem to \"get\" modern buffet management. Should take some note from Premier Cabin or JR Inn.

Overall just thankful for sustaining an affordable 4 star experience in the Heart of Hakodate.

Leisure Self

10/10

Exceptional

28 Nov 2025

Hisako

Rooms are comfortable size

10/10

Exceptional

24 Nov 2025

MARIKO

スタッフの対応、部屋の広さや使い勝手、朝食、ロビーなどの空間がゆったりしてて良かった

Friends_and_family Family

8/10

Excellent

19 Nov 2025

YUKIKO

スタッフは挨拶も対応も丁寧で親切でとても良かったです。三泊しましたが、朝食は和洋中バイキングの他、和食店も選べて美味しく、両方利用させていただきました。大満足です。
お部屋も広くてトリプルベッドでよく眠れました。ただ、お部屋の暖房排気口の周りや柱の上部の角に埃がついていたのが気になりました。

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Izumi

The clean room, the friendly staff, the enjoyment of bath on the top floor, and the fantastic breakfast made our stay excellent. This was our second time to stay at your hotel and we were very satisfied with it.

Friends_and_family Friends

10/10

Exceptional

14 Nov 2025

RYOSHI

1階のレストランでの夕食の対応がとても良い感じでした
私達は昼食を重いものを食べてしまいお夕飯はどうしょつか考えていました
軽い物を希望しました
お忙しいのにいろいろ考えて下さいました　お名前は分からずお礼までありがとうございました
次の日も楽しく見学が出来ました
また機会がありましたら是非泊まりたいと思います

Friends_and_family Friends

10/10

Exceptional

08 Nov 2025

Byung Chul

Every thing was excellent
Especially onsen on top floor

Partner

10/10

Exceptional

31 Oct 2025

Valerie Ung

The Staff was very helpful to tend to our needs.

Leisure Family

8/10

Excellent

18 Oct 2025

Jennette

We had a pleasant stay and enjoyed the hotel buffet breakfast (great if you want to build your own seafood rice bowl) and the Japanese style breakfast that was offered. The room’s AC was cold and we also tried out the public onsen. After the onsen, you can enjoy a free popsicle, which was a nice touch. The hotel is ~10 minute walk to the JR station.

The only downside we noticed is the bathroom in the hotel room kept smelling like sewage and was not very pleasant.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Claire

We really enjoyed the hotel. Breakfast in both the regular buffet and Japanese meal were awesome, but the wait for the buffet was long. The hotel was in a great location for all sightseeing in the area. It would be nice to have recycling boxes in the rooms to collect paper and bottles.

Partner

6/10

Pleasant

07 Oct 2025

Mr. YUTTHAPHON

The check-in staff were rude and did not provide adequate advice. Some of the towels were old and had lipstick marks. There was no bellboy.

Leisure Family

8/10

Excellent

04 Oct 2025

KIMIYO

観光

Friends_and_family Family

8/10

Excellent

03 Sep 2025

Norman

Good functional hotel near Hakodate old warehouses district. Rooms small though you had all you needed. Great staff. Need some Japanese.

Leisure Self

6/10

Pleasant

01 Sep 2025

Yucheng

a fly in the ointment

This hotel is large and has everything you need in a great location. However, the only downside was that the body wash in the room became watery for some reason on the second day. Although I replaced it with a new one after talking to the front desk, it was still disappointing. Other than that, the hotel's breakfast and hot spring facilities were excellent.

Friends_and_family Friends

10/10

Exceptional

23 Aug 2025

Verified traveler

朝食がとてもよかったです。
13階の大浴場も広々としていて設備もゆったりでくつろげました。

10/10

Exceptional

21 Aug 2025

Anton

We stayed with kids and really enjoyed our stay here. Hotel is cobwebs located near the railway and bus stations with plenty of food options.

Leisure Family_with_children

4/10

Poor

20 Aug 2025

Verified traveler

Toilet was broken

We were stranded in Shin Hakodate Hokuto when our train to Sapporo was cancelled due to heavy rain. The only train ticket to Sapporo we could get was the next morning. No hotel rooms in Hokuto and very few in Hakodate. We booked this hotel as it was one of the few with rooms still available. We were able to get to Hakodate on a local train and the hotel is about a 15 minute walk from the station. When we got there the front desk clerk told us our room reservation came with breakfast for 20.00 a person but the breakfast only started a few minutes before we would have to leave the hotel to catch our new train at 6 am. We asked for a refund for breakfast but he refused. He then told us we could use the breakfast vouchers for 2500 yen off items in the hotel gift shop but the gift shop did not open until 7 am. We left early and breakfastless but did catch our new train to Sapporo. The room was ok but the toilet would not flush. The handle was broken. At this point we were so exhausted and we literally had booked the last room available, so we channeled our home plumbing experience and did the best we could. But clearly the hotel was not in good repair and they were out to wring every penny they could from the guests, so I cannot recommend it. Maybe they can use my 40.00 from the breakfast we could not eat to buy a new handle for the toilet.

Friends_and_family Family

8/10

Excellent

01 Aug 2025

Verified traveler

舒適的溫泉飯店

前台服務親切，客房舒適，溫泉浴場設備舒適，戶外浴場視野佳，但室內溫泉池底出現一些不明的物質（像是木屑），但不確定是旅館溫泉特別的安排或真的是雜質。

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

JUNSIK

Unpleasant Odor in the Room

Hello. I stayed at your hotel from July 9th to 13th. Overall, I was very satisfied with the service and the food — everything was excellent.

However, I did experience some discomfort due to a persistent unpleasant smell in the room, which resembled a sewer or bathroom odor. Additionally, the hallway and walking space in the room, where three people stayed, felt rather narrow. The area around the table and separate chairs also felt quite cramped.

I’m not sure if improvements are possible, but I believe the overall guest experience would be even better if the in-room environment could be enhanced a bit.

Thank you very much.

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Cheow Teck

Property is new.
Staff are efficient & professional.
Breakfast spread was very good.
Parking was convenient and ample.

Leisure Family

10/10

Exceptional

13 Jun 2025

Masami

Our room were easy building A bit far away from bath. Overall very nice hotel and great breakfast.

Partner

10/10

Exceptional

16 May 2025

Quentin

The room my family first got had a problem. The mattress of my bed was damaged , so i fell very uncomfortable when sleeping. I asked the receptionist to cmattress for me.
My first room’s bed had a problem, the mattress of my wife’s bed was damaged at the middle part, I asked the receptionist to change the mattress. The manager from the receptionist apologized and upgraded me to a premium high class room for free. Also the hotel receptionist accepted us check in early. I will choose this hotel again if come here one more time.

Friends_and_family Family

8/10

Excellent

20 Apr 2025

Michael

Friendly & helpful

Staff was very friendly and helpful. One of our rooms had a bad smell so we brought it to the attention of the reception staff. She helped to change to another room quickly and efficiently. Thank you

Partner

6/10

Pleasant

03 Apr 2025

Verified traveler

他のホテルの研究が必要では？

老舗のホテルだと思っていたのに、フロントのチェックイン対応からビジネスホテルクラスのレベルでがっかりした。部屋の壁が薄く、廊下の声や隣の部屋のテレビの音が聞こえた。朝食の味も普通。

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Dennis N

Good place to stay in hakodate

The hotel overall is very good, the lobby, staff and food. Though the bathroom smells bad since there is no exhaust.

Friends_and_family Friends

10/10

Exceptional

16 Feb 2025

Kai Seong Joel

10 minutes walk from Hakodate Station, public bath is well maintained.

Leisure Family

10/10

Exceptional

09 Feb 2025

Verified traveler

It was a very nice and comfortable stay for two nights. The room is clean. An onsen is also available in the hotel. The only thing to complain about would be the hard pillow which is not so suitable for us.

Friends_and_family Family

10/10

Exceptional

08 Feb 2025

Calvin

A lovely property in an amazing town. The food available at the hotel is excellent and the onsen is well-maintained with a great view. Would recommend for vacationers.

Leisure Friends

10/10

Exceptional

07 Feb 2025

CHUNG YING

Perfect for leisure stay in Hakodate, convenient and reasonably priced.

Leisure Partner

10/10

Exceptional

25 Jan 2025

Tik Wee

Our experience is definitely a good one.

Lobby: very clean, modern and beautiful
Location: in the middle of morning market and red brick/Toyokawacho. its exactly why i chose this location.
Room: Clean but rather small for a double bed.
Parking: Plenty of parking. When enting, take the ticket to exchange for an exit ticket. total will be charge upon checking out.
Onsen: Not very big onsen. Men's consist of an indoor and an outdoor. over seeing the train station and morning market. changing room is large and 3~4 flavours of popsicles are provided outside the the onsen.

Leisure Family

10/10

Exceptional

30 Dec 2024

yuchun

Good

Leisure Family

2/10

Poor

06 Dec 2024

Nancy

We stayed here during a Holiday week. We got a fantastic rate for about $100 but the second night we cancelled because same room was $380. Since we only paid $100 for the room it was worth the money. Had we spent $380 it would not have been. They cater to the asian tourist. Some staff (but not all) were very helpful, but one bad person completely ruined my stay. After I complained, management sent a note to apologize, but that was it. We went to the La Vista down the street and for a similar rate of $300/night it was way better! The Kokusai hotel was not 'charming' it felt like a conference center. The breakfast that was included was adequate, but nothing to write home about. The rooms were clean, but the bathroom felt like a RV(mobile park) bathroom. Everything was plastic (even the walls) and there was a weird odor (pesticide?) not sure if it was the cleaning supplies. Hakodate may have been a bad experience had we only stayed at the Kokusai, but we actually loved the locals that owned bars and restaurants. Fell in love with the town. Just would not repeat another stay at the Kokusai in Hakodate.

Leisure Partner

10/10

Exceptional

28 Nov 2024

David

Friendly staff and clean hotel. Will definitely return to this hotel in my next trip to hakodate

Friends

8/10

Excellent

21 Nov 2024

John

Good basic room without the extras.

10/10

Exceptional

14 Nov 2024

YUKO

老舗ホテルの心地よさ

全てにおいて満点です。朝食、ラウンジ、お味はもちろん、サービスも良かったです。今回は1泊でしたが、次は連泊したいです。

Partner

10/10

Exceptional

13 Nov 2024

Verified traveler

リピート

スタッフさんのお声掛けもですが、お部屋も綺麗で気持ちよく過ごせました

Self

8/10

Excellent

06 Nov 2024

Hiroko

It would be great if we could control the room temperature by ourselves.

Leisure Family

10/10

Exceptional

30 Oct 2024

Ed

Close to the station, clean, and we’ll equipped.

Leisure Family

10/10

Exceptional

28 Oct 2024

Alan

First Class Hotel

This is a first class hotel, the room was very spacious, which is fairly unusual for Japanese hotel rooms. The location was excellent close to the station and lots of dining options around the area. I was thoroughly recommend this hotel and go back there in an instant.

Partner

10/10

Exceptional

28 Oct 2024

Frank

Excellent hotel with great location for tourists and shopping. Food is very good, especially the seafood. Staff is friendly and helpful. We would plan to visit again.

Leisure Partner

6/10

Pleasant

26 Oct 2024

Verified traveler

可もなく不可もなくかなぁ

可もなく不可もなしという感じでした。新しいホテルが増えている中それなりに努力されてるかと思われますが、団体が多かったのか朝食がかなり待たされた感じがしました。ある程度チェックインする時に時間帯を分けていただけるといいかなと思いました。女風呂に露天風呂が無いのは正直残念ですね、大きな楽しみの一つなので。建物が古い分、格の高いサービスを少し期待していたのですがあまり感じられませんでした。

Friends_and_family Family

10/10

Exceptional

18 Oct 2024

Watson

The rooms and facilities were clean and modern. The staff were also very friendly and spoke great English. The hotel is also very conveniently placed around all the tourist attractions

Leisure Family

8/10

Excellent

13 Oct 2024

Erik

The property is very close to most of the main sites in the city, making it an ideal base of operations. Staff knowledge of English is limited, however, which led to issues when I attempted to hold on to my reservation due to a missed connecting flight.

Leisure Self

8/10

Excellent

29 Sep 2024

Michele

Good location

We only spend one night here as it was on our way from Sapporo to Tokyo. Good location close to restaurants and the red brick warehouses. We didn’t spend much time at the hotel but it was perfect for what we needed.

Partner

10/10

Exceptional

19 Sep 2024

Verified traveler

Clean and nice hotel

Very nice hotel with good mountain view. Baby friendly!

Friends_and_family Family

8/10

Excellent

07 Sep 2024

Babak

Totally good.

Leisure Self

10/10

Exceptional

01 Sep 2024

KIMINORI

i wish there were more coin laundry machines.They were almost always occupied, so i coud not use them.
But this is a minor problem. The breakfast buffet was more excellent than I had expected. i do wish to visit your hotel again.

Self

8/10

Excellent

30 Aug 2024

Ming

Room appeared new and expensive. However there was a faint smell which suggested someone may have previously smoked in the room. The hotel also have a large onsite Onsen with an outdoor area, but it was very crowded during my stay at the hotel.

Leisure Partner

10/10

Exceptional

26 Aug 2024

Mari

It was an excellent family trip. Everything was great. The area, convenient access to popular spot. We especially love the high quality and delicious breakfast.

Leisure Family

8/10

Excellent

20 Aug 2024

James

The hotel is quite old but well maintained. Nice location and easy walk to tourist attractions nearby. After a long day, Onsen definitely helps a lot

Leisure Family

10/10

Exceptional

10 Aug 2024

Allison

Wonderful onsen!

This hotel is beautiful. The front desk employees are very kind, and speak English. They were very eager to try to communicate with us in English, it was wonderful service. The onsen on the top floor is excellent as well. If you've never tried an onsen, this is a great place to try it. You can watch out the windows and get a view of the water while you soak.
The room was impeccably clean and the bath products provided were very nice.
It is close to some really nice attractions no more than a 15 minute walk away. Highly recommend!

Partner

10/10

Exceptional

21 Jul 2024

DONGHYUN

Great location, The public bath and their breakfast is awesome!!!

Friends_and_family Family

8/10

Excellent

15 Jul 2024

Shan

modern & up-to-date with nice onsen

Leisure Partner

8/10

Excellent

22 Jun 2024

Tee

Car park charges are too high for the location where hotel is.

Leisure Partner

10/10

Exceptional

15 May 2024

Glenn

Top class hotel.

Leisure Self

4/10

Poor

09 May 2024

Masamichi

Very noisy by blowing winds which disturbed a good sleep

Self

8/10

Excellent

13 Apr 2024

Ken

Convenient short walk from bus stop and railway. Nice room. For those who prefer cool and adjustable air choose the central tower. The older wing has u adjustable central aircon, the windows cannot open.

Leisure Family

10/10

Exceptional

26 Mar 2024

Steven

Stunning hotel in all respects, in a great location. Highly recommend!

Leisure Partner

10/10

Exceptional

11 Feb 2024

Elston

Great experience

Leisure Family

8/10

Excellent

26 Dec 2023

Kimiko

ホテル入り口がちょっと分かりづらく、ぐるっと回ってしまった。　
室内灯のスイッチが見つからず壁中探してしまった。　
朝食の時スリッパで行ってしまい戻って履き替えさせられた、チェックイン時に前もって言ってくれると良いと思います。　
朝食時に、外国人ウェーターの方の体臭が気になりました。

Self

10/10

Exceptional

09 Dec 2023

Jennifer

Location

10/10

Exceptional

25 Nov 2023

mikiko

Easy access to must visit spots, friendly staffs, and great breakfast! Great place to stay!!

Leisure Self

8/10

Excellent

09 Nov 2023

Siew Hwee

Well great stay in the hotel overall is good .

Leisure Family

10/10

Exceptional

24 Oct 2023

Laurence

A very comfortable and modern hotel with a good selection of in house restaurants and walking distance to the railway station.

Leisure Partner

10/10

Exceptional

20 Oct 2023

Limin

Comfortable and make the parking really easy when I was worried about it

Friends_and_family Family

10/10

Exceptional

19 Oct 2023

Heng Hon

Good breakfast and nice hotel

Business_and_leisure Friends

6/10

Pleasant

08 Oct 2023

Daniel

The hotel was nice and clean and the staff were friendly (for Japan standards). However in terms of environmentally friendliness, there was too much plastic used in packaging for hotel items and little signage about saving water. The area was nice and easy access to tourist areas.

Business_and_leisure Family

10/10

Exceptional

26 Sep 2023

Timothy

Great accommodations At a good price

Friends_and_family Family

10/10

Exceptional

16 Sep 2023

Joseph

Fabulous property. Clean, new, very nice rooms and restaurants. Great value and location