Susan
Dirty carpets, rundown and smelled of smoke
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
9.0/10Excellent1,001 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition9.0/10 9.0
Amenities8.8/10 8.8
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About La Gent Stay Hakodate Ekimae
With a stay at La'gent Stay Hakodate Ekimae in Hakodate, you'll be connected to a rail/subway station, within a 10-minute walk of Hakodate Morning Market and Ekini Fish Market.
This spa hotel is 1.6 mi (2.6 km) from Hakodate Ropeway and 1.8 mi (2.9 km) from Old Public Hall of Hakodate Ward. Make yourself at home in one of the 261 guestrooms. Your bed comes with down comforters and premium bedding.
Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
By ocean
Unicode Support true
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
-
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Housekeeping is provided once every 3 days. Additional service available on request for a surcharge.
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
- Self parking fee: JPY 800 per night
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Japanese
English
Nearby attractions
Hakodate Miraikan
0.5 km / 0.3 mi
Hakodate Morning Market
0.8 km / 0.5 mi
Ekini Fish Market
0.8 km / 0.5 mi
Hakodate Seikan Renrakusen Memorial Museum Mashumaru
1 km / 0.6 mi
Hakodate City Hall
1.2 km / 0.7 mi
Kanemori Red Brick Warehouse
1.9 km / 1.2 mi
Hakodate Takadaya Kahei Museum
1.9 km / 1.2 mi
Sakamoto Ryoma Museum
2 km / 1.3 mi
Hachimanzaka Slope
2.2 km / 1.4 mi
Hakodate City Museum of Photographic History
2.3 km / 1.4 mi
Kitasjima Saburo Memorial Museum
2.3 km / 1.4 mi
Hakodate Museum of Northern Peoples
2.4 km / 1.5 mi
Motomachi Catholic Church
2.4 km / 1.5 mi
Kyu Soma-tei
2.5 km / 1.5 mi
Hakodate Sei John Church
2.5 km / 1.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about La Gent Stay Hakodate Ekimae
100
reviews shown
Lik Hui
Very convenient, next to the Sapporo train station but still quiet and convenient to walk around. Also has a small shopping strip as part of the building. Also has a carpark about JPY800/night.
Room was standard and clean. Amenities were good.
Room was standard and clean. Amenities were good.
Jenny
Wonderful stay. Very comfortable. Onsen was exceptional. Close to train station and downtown. Staff very friendly. Room was large and the beds were super comfy. The breakfast was extra extra exceptional, varied and abundant.
Xavier
Excellent
Yuh Chien
Great location, near buses and train. Good eateries and fantastic breakfast.
Javier
Helpful, clean and a nice stay.
Aron
Good.
Bee Imm
Hotel is located near to Hakodate station & morning market is a short walk away. Room is spacious at 30 sq metres but very basic with hardly any storage space or table/shelf top space. Toilet & bathroom are clean & nice enough. Breakfast is good with seafood rice bowls & a good selection of breakfast items to meet most needs.
Ruiyi
We were there for the cherry blossoms at Goryokaku Park, and this hotel was a convenient place to stay. It’s located right next to Hakodate Station, making it very easy to travel in and out of the city using public transportation. The hotel also offers complimentary toiletries, which you can pick up in the lobby area. The staff were nice and friendly throughout our stay.
Raena Aihara
Located in a very convenient spot of Hakodate City. Massive access to city tram, railway and buses. Housed next to a mini shopping mall, there are many dining options and if nothing is for you, there is always Lawson - direct access, no need to leave the building! If you are driving, huge carpark in front of the hotel. Hotel is very well maintained, rooms are a good size with very comfortable beds. In-house onsen is great to unwind after a long day out, and with free ice cream. Service - excellent.
Dana
This was booked the day we arrived. It was close to the train station, had an onsen and we booked the room that sleeps six even though there were only three of us. The extra space was nice. The onsen rules said no tattoos so I went into the onsen super early in the morning to avoid offending anyone. I'm unsure if it is an issue being a hotel that hosts foreign travelers and nothing was said at the front desk. The onsen was spectacular. We opted out of the breakfast because it was expensive compared to other hotels we stayed at.
Michimasa
No Smart tv is minus point, we had to bring bath towel from our room and its not convinient. they should prepare towels at sentou facility. Staffs were great. the location was great.
Alice
Wonderful breakfast! Clean rooms and convenient location.
Jay Ming Tang
Great lobby, staff very nice and accommodating, good location, very spacious rooms and good to see each floor with amenities including vending machine and water/ice
Anthony
Very close to station, staff very helpful
Tim
Convenient access from the train station, and a clean, relatively spacious room. The exterior sliding doors were sometimes a bit uncooperative, but there were a multitude of nearby alternative doors if a few extra presses of the open button did not work.
Shannon
Great location to the harbour, food, bars and shopping. My children loved the bunk beds, toy whales and the view of the harbour. I wish we stayed longer to explore this pretty town!
Ryan
The room and the staff were great. I really like how convenient this hotel is.
Johanna
The room is clean and spacious. The decoration is also very nice.
Pankaj
Clean room, amazing staff, onsen was a first class experience, convenient and accessible location, plenty food options in the food court area connected to the Hotel. Many other local food places are a walking distance from the hotel. Hotel is located next to the Hakodate Station. Local bus and tram are located right across from the hotel. Hakuto Limited Express and Hakodate Liner connects with Shin-Hakodate-Hakuto Sinkansen Station. Hakuto Limited Express also connects to Sapporo. All in all the best choice we made at the recommendation of one of our family friends. And Expedia did the rest!
gerald
Great location by the railway, bus terminal and cruise port. Got off cruise ship to explore Hokkaido.
Stephanie
Hotel is right next to the station. There are plenty of stores and restaurants nearby. Great spot
Jason
Smells with cigarettes
John
Everything was good except the main lobby which had strong cigarette odour.
Nawarat
I understand cleaning every 3 days but they need to change trash and pick up the dirty towels each day like other hotels. The carpet in room has stains a lot. My bed has some hair before I used it.
Sylvia
Rooms were clean and great layout with everything you needed. There are usb points on the desk for charging, they even had a large mirror at the desk which helped with putting on my skincare. Bathroom had suitable storage. Staff were friendly, helpful and professional no language issues. Breakfast was amazing, make your own chirashi and salad bowls. Had soups, warm food and the cold drinks dispenser had 5 or so choices. Only downside is that the smoking room is near the lobby so a lot of the smell comes through to the lobby area. Had to take shelter from the rain and wind before checkin, was left with a headache from the smell. It must get bad for the staff, pity the fumes don't go towards the carpark. The hotel is just to the left of exiting the train station. Would definitely stay again.
Ni-Ling
Highly recommended
Horia
Spacious rooms, very clean, outstanding breakfast.
Sandra
Helpful staff, convenient location clean
Darren
Did not eat breakfast. Excellent reception staff.
Chikayo
We had a very nice view from our room.
Ya Ping
very good in general. however the bath area is too packed of people.
Paul
Very accommodating and helpful staff
jocelyn
Big rooms, amenities bar, free luggage storage, great onsen with free popsicle after, breakfast buffet was amazing with lots of Japanese options. Great location and walkable to a lot of sightseeing areas very convenient by the bus and JR line. Would stay at this hotel again
Mary
Great place to stay
Very clean and great convenient location
Paul M
Great value in Hakodate
Convenient location. Excellent room. Very comfortable. Breakfast buffet was fantastic. Very reasonable price given the quality of rooms, service, spa, and meals.
Iren
Excellent hotel, very clean, view of the ocean is superb, located directly by the train station, you can walk to almost everywhere from there!
Julian
Great hotel by the train station - convenient and comfortable with a relaxing Onsen.
Qun
Very nice stay!
Sook Ooi
Looked like it was very new. Well maintained and clean, nice onsen facilities.
Jamieson
Nice and modern. The rooms and onsen is a bit smallish but it was a nice mix of modern and traditional, and still comfortable. The breakfast buffet is pretty good to get as it has a variety of Hakodate/Hokkaido food. I would go and stay there again.
Naoko
駅から近く大変便利です。お部屋も広く気持ちが良いですが、受付の方があまり観光に詳しくなく、更に紹介されたレストランが最悪でした。後で他で聞いたところこれはホテルの所為ではなくレストラン側のマーケティングの結果らしいですが観光する側としてはとても残念な限りです。
J
Friendly and helpful staff. Most have good command of English. Very central location right at the doorstep of Hakodate JR station.
Fukumi
The location is very convenient
SIEW MUI
Room was spacious
Evelyn
The staff was great and really responsive. They were also really patient as I had to use Google Translate to communicate, so really appreciated that as well.
My room overall was clean, though the decor and furnishings are somewhat dated and showed some wear. For example, there were some loose threads in the carpet and random dirty spots on the curtains. Overall, not a huge deal.
The only exception to cleanliness was the bathroom. The first room I checked into, the bathroom smelled awful, like dried urine. I noticed what looked like spots of dried urine on the floor and initially thought they were old stains that didn't come out. I still attempted to wipe the floor...and the stains came out. Which means, the floor wasn't mopped. Gross.
I went to complain to the front desk staff, and they were incredibly apologetic and moved me to another room, which I greatly appreciated. In the new room, the toilet was separate from the rest of the bathroom and had a door. Problem was...that toilet room also smelled like dried urine. It was so bad that I had to ensure the door was closed the entire time or the odor permeated the rest of the room.
Other than that, my stay was pleasant & location was great. Also, note that you will have to call to the front desk to come up to open your window for you — there's no way to open it yourself.
My room overall was clean, though the decor and furnishings are somewhat dated and showed some wear. For example, there were some loose threads in the carpet and random dirty spots on the curtains. Overall, not a huge deal.
The only exception to cleanliness was the bathroom. The first room I checked into, the bathroom smelled awful, like dried urine. I noticed what looked like spots of dried urine on the floor and initially thought they were old stains that didn't come out. I still attempted to wipe the floor...and the stains came out. Which means, the floor wasn't mopped. Gross.
I went to complain to the front desk staff, and they were incredibly apologetic and moved me to another room, which I greatly appreciated. In the new room, the toilet was separate from the rest of the bathroom and had a door. Problem was...that toilet room also smelled like dried urine. It was so bad that I had to ensure the door was closed the entire time or the odor permeated the rest of the room.
Other than that, my stay was pleasant & location was great. Also, note that you will have to call to the front desk to come up to open your window for you — there's no way to open it yourself.
Wei
Comfortable room
Good hotel near Hakodate train station. It was very convenient to move around, there are some restaurants nearby. Big plus was the convenience store downstairs. The hotel room was spacious with good views to the harbor
JIWEI
Great location and clean amenities
Naomi
We stayed one night coming in from Jozankei Sapporo going to Tokyo . It was literally to the left of the Hakodate train station . 10 min walk to fish market and 5 min bus ride to Hakodate mountain cable cars . Near restaurants . Buffet breakfast was outstanding !!! The onsen was amazing !! It is not tattoo friendly and is connected to the golds gym so it does get crowded even at super late hours 11pm . You get free popsicle inside onsen area as well . My son went into the men side and it was quite busy as well . Traditional tatami room , futon on ground with tiny elevation . Enough space for 3 suitcase and bags . We had 3 person bed set up . Would stay again !
Philip
Good location
Mitchell
I returned
Mitchell
Close to train station, clean, comfortable, dining nearby. No reason for me to look anywhere else. Stayed again on my return through Hakodate.
Chris
Room was well kept and tidy, futons very comfortable
Jamie
Super close to the Hakodate and a onsen thats open all night for a late night bath
Jessica
Nice place to crash after a late night train arrival. Enjoyed our stay. Appreciated the conbini right off the lobby.
Nicola
Cute little property. Lovely onsen. Great buffet breakfast.
Carly
My family stayed here two nights. It is a beautiful hotel! The room was spacious with a deep bathtub and well appointed. They have a breakfast buffet available that was very nice. The second floor also features an onsen, which we didnt get to try. I have 3 large tattoos but they also had tattoo stickers, my tattoos are just very big. It didnt matter to me, we had so much fun! The hotel is directly next to the Hakodate Station which was great when we got off the train to heavy snow! There is a Lawson's on the ground level you can access without going outside. There are also cute restaurants and shops on the first floor and a Gold's Gym. We had a great stay and Hakodate is lovely.
Shi Yan
Good
EDDIE
This hotel value for staying charge is very reasonable under those conditions
Pauline
Great location and so many options for food.fooTransport
phyllis
The location is excellent. The staff are great.
TOSHIFUMI
Nice staff, clean facility and good location
sheila
Location is very good but staff not helpful at all… It’s a DIY hotel. 😅
Jeff
Hotel room was ok but the wifi did not work at all. When we asked they just said sorry so no wifi. Was not offered any compensation at all.
Katsunori
Very good
Bryan
Good
Alex
Nice location close to the station.
Verified traveler
Great hotel located at a very convienent spot. Friendly hotel staff, would book again!
Michael
Close to train station. Nice breakfast buffet
Verified traveler
Stay at La'gent Stay Hakodate Ekimae
Room was clean but room cleaning was not done on the third day as specified. Location was convenient as it is close to both the JR Station and the bus station.
Eleen
Staff are helpful and friendly, plenty of parking lots for 800 tens per day, room was comfortable and clean, Asaichi seafood market nearby has plenty to offer as well as other surrounding food options.
Joyce Karen
Wish we had breakfast everyday. We tried on our last day and it was so good. They had laundry options but need dry them in room. We stayed 3 nights . The warehouse and other attractions pretty far but morning market close by. Next to jr station with a lot of eating options next to hotel. Onsen was nice with cold and hot options and sauna but its so dark and shared with gold gym next door. The view is water so nice!!
Kyle
Convenient to train station.
Hau sin
staff speak very limited English which make it difficult to communicate. no drinking water provides in the room. carpets in the room has lot of stain which looks a bit dirty
edward
Nice area ,walkable to attraction area ,hotel is nice ,and clean ,
Station just 5 mins away ,
Station just 5 mins away ,
Phong
Excellent stay
PAULINE
excellent location
Ming
The on-site hotel Onsen was excellent! They had a large hot water pool, a cold water pool and dry sauna. The room was also clean.
Novel
Property is old however, it is next to the JR station so, very convenient. Walkable to many attractions. The rooms just need to be updated.
Alan
Good Hotel
Good location, next to Train station. Have Hakoviva, need to check times, many close early. They clean your room once every 3 days. Carpet was clean but soiled.
Michelle
The breakfast buffet was excellent and the room quite spacious. Our family enjoyed the public baths very much as well. The location is top tier (right next to the main station). The only downside I can think of is that the room felt extremely humid (our laundry took a super long time to air dry) and the PJs that were provided by the hotel (which were optional to use) smelled a little odd to us. But I would definitely stay there again and would recommend it to others as well.
Kelvin
Convenient
Duc
Great location, onsen and breakfast was superb
Victoria
Next to train station and bus terminal. Tram stop and market are a stone throw away.
Hotel provides very comfy PJ.
Comfortable Room size with 3 beds and sofa.
Glad I picked this hotel for our stay at Hakodate.
Hotel provides very comfy PJ.
Comfortable Room size with 3 beds and sofa.
Glad I picked this hotel for our stay at Hakodate.
Nozomi
Just fine.
David
Great location
Jennifer
The location was nice for our 1 night stay with easy access to the morning seafood market and to the train station. The hotel and room was clean and nice.
Beds were uncomfortable and hard.
Lots of amenities for guests.
Beds were uncomfortable and hard.
Lots of amenities for guests.
SI
The best pick for my stay in Hakodate. Will definitely book it again next time I visit here.
Christina
wonderful hotel close to all attractions. 10/10 recommend
Kim
Perfect location by the train station
Matthew
Great hotel 1 minute from Hakodate station. Plenty of places to eat around and a great onsen also.
Thomas
Directly next to the train station. Quiet and efficient. Modern and clean.
Bernard
Amazing onsen for an urban hotel. Perfect central location. Great rooms and staff
Henry
Great place at a great price
Angelina
Property is very close to JR Station and is convenient for any transportation needs. Good restaurants close by and very walkable.
Stan
It’s a new property but the cleanness inside the room is pretty bad - a lot of spots in carpet, curtains, etc. also first hotel in Japan that doesn’t have welcome water. It also had some items left by previous guests, so cleaning is bad.
Jose
The hot springs
KAORI
Good
Kenzie
Everyone was very kind and helpful. It was my first time using an onsen and was a very nice experience. The room was more spacious than I expected and was very clean. We had everything we needed. We really enjoyed the proximity of the hotel to the train station and to many shops/stores in Hakodate.
Yuet Yi Lucia
Comfort and god
Extremely clear the JR station, very convenient
Location & surroundings
La Gent Stay Hakodate Ekimae
12 8 Wakamatsucho, Hakodate, Japan
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
