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Gran Palette Hakodate

Hokkaido · Japan

Otemachi 1-1View location

9.0/10Excellent147 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.6/108.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Gran Palette Hakodate

Enjoy complimentary Wi-Fi and a vending machine at the Gran Palette Hakodate. This hotel offers laundry facilities, an elevator, and a shared microwave. Relax in one of the 40 air-conditioned rooms, each equipped with a refrigerator, flat-screen TV, and digital programming. Bathrooms include bidets and hair dryers.

Desks and electric kettles are also provided, and housekeeping is available upon request. The hotel is a short walk from the Kanemori Red Brick Warehouse and Hakodate Ropeway, and within a 15-minute walk of Hakodate City Hall.

Read more about this hotelShow less

Located in Hakodate, Gran Palette Hakodate is within a 15-minute walk of Kanemori Red Brick Warehouse and Hakodate Ropeway. This hotel is 0.8 mi (1.2 km) from Hachimanzaka Slope and 0.8 mi (1.3 km) from Motomachi Catholic Church.

Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as desks and electric kettles.

Featured amenities include laundry facilities, an elevator, and microwave in a common area.

Popular amenities

Free WiFi
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 15

Hotel policies

Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    The front desk is open daily from 8:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    15
  • Optional fees
    • Nearby parking fee: JPY 700 per night (164 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Hakodate City Hall 0.5 km / 0.3 mi
Sakamoto Ryoma Museum 0.7 km / 0.4 mi
Hakodate Takadaya Kahei Museum 0.8 km / 0.5 mi
Hakodate Morning Market 0.9 km / 0.5 mi
Kanemori Red Brick Warehouse 0.9 km / 0.5 mi
Ekini Fish Market 0.9 km / 0.6 mi
Hakodate Miraikan 0.9 km / 0.6 mi
Hakodate Seikan Renrakusen Memorial Museum Mashumaru 1 km / 0.6 mi
Hakodate Ropeway 1.1 km / 0.7 mi
Hachimanzaka Slope 1.1 km / 0.7 mi
Hakodate City Museum of Photographic History 1.2 km / 0.8 mi
Motomachi Water Supply Pond 1.2 km / 0.8 mi
Motomachi Catholic Church 1.2 km / 0.8 mi
Kitasjima Saburo Memorial Museum 1.3 km / 0.8 mi
Hakodate Sei John Church 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
Show 2 more facilities & services
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 15
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Gran Palette Hakodate

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Gran Palette Hakodate

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Gran Palette Hakodate

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Gran Palette Hakodate

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Gran Palette Hakodate

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Gran Palette Hakodate

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Gran Palette Hakodate

9.0
Excellent
147 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.6 /10
Amenities
8.8 /10
50 reviews shown
10/10
Exceptional
29 Apr 2026
Julie
The laundry room was easy to use and super convenient for longer trips. I was able to do 2 loads without having to wait. The room was spacious and I could open up two large luggages and still have space. The location felt a little more remote but is accessible to most attractions either by foot or by tram.
Family
4/10
Poor
27 Apr 2026
MIN-CHUNG
Lazy staff. Came in at 12 pm, intended to drop luggage at front desk before finding lunch. However, no one was around. After 30 minutes and multiple phone calls, two slow moving, clearly annoyed staff finally showed up to take our luggage.
No room service whatsoever. Guests need to pick up own clean towels daily. That is actually okay for us. However, no place to dump trash is really annoying.
Hotel sits in a boring area, need to walk about 10 minutes to find a semi decent breakfast with coffee.
Basically, not recommended
Family
10/10
Exceptional
05 Dec 2025
Randall
Clean, quiet, comfy, nice staff, well located, good sized room.
8/10
Excellent
05 Aug 2025
lisa

Nice an quiet

The staff are very friendly. The hotel is close to the tram line and convenient to the main stain. The bed is hard as a rock. They need blackout curtains. They have laundry facilities which is nice.
Self
10/10
Exceptional
16 Jul 2025
William
We enjoyed it all, great reception.
10/10
Exceptional
27 Apr 2025
Idy
Staff is very friendly and there is a great pantry area to make coffee & drink. My family enjoyed a lot.
Leisure Family
10/10
Exceptional
14 Feb 2025
Sawit

The incredibly warm hotel in Hakodate.

I had a great experience staying at Gran Palette Hakodate. I arrived on a day when a fierce storm was raging. Although the walk from the tram stop to the hotel wasn’t far in distance, it felt incredibly long due to the heavy snow, which left me a bit exhausted.

Once I got inside the hotel, however, I was greeted by staff who were full of energy and dedication. They welcomed me warmly, and even though there was a slight language barrier, it wasn’t a problem at all. The check-in process was extremely smooth and convenient.

The room was spotless, spacious, and boasted a stunning view from the window. The rooftop smoking area also offered a great view—not only is it perfect for smoking, but it’s also an ideal spot for taking beautiful photos.

I’d definitely love to come back and stay here again if I ever return to Hakodate.
Partner
8/10
Excellent
31 Dec 2024
James

A Texan in Hakodate

Difficult in snow with luggage from/to train station.

Many passengers places don’t take CC’s and ATMs did not take our ATM cards.

Overall was a good stay with visit to gondola.
Friends_and_family Family
10/10
Exceptional
07 Dec 2024
albert
excellent bed
Leisure Self
10/10
Exceptional
22 Oct 2024
Changyu
The staffs are very friendly, the room is very clean. Hotel location is convenient to walk around Hakodate. They also offer parking service for ¥500 per night just across from the hotel. Overall very nice stay!
Friends_and_family Family
10/10
Exceptional
17 Oct 2024
David

Good location

Short tram ride from the station and near the centre of the key sights.
Self
10/10
Exceptional
25 Aug 2024
Verified traveler
the room is big and clean
Friends_and_family Family
8/10
Excellent
13 Aug 2024
Connie
The staffs are very polite and super nice. The room is big and comfortable but the bath room is very small. Location is so and so as the surrounding is a bit too quiet and a bit dark.
Leisure Family
10/10
Exceptional
06 Aug 2024
Fang
Cute place
Awesome
10/10
Exceptional
11 Jun 2024
Nicole
The hotel room is spacious and family friendly! My family enjoyed our stay very much. The staff are friendly and provided great service.
Leisure Family_with_children
10/10
Exceptional
18 May 2024
Ivan
We travelled with dog and the staff are very accommodating and friendly. Convenient to go station or sightseeing places. Little choices for restaurants, but taking the tram 2-3 stops to the station you will have more options.
Leisure Pet
10/10
Exceptional
02 May 2024
Jacqueline
Clean property and eco friendly! Will be back
10/10
Exceptional
28 Dec 2023
Vicky
Such a lovely stay! Hotel offer free coffee and hot chocolate at lobby during cold winter time! Love to come back again!
Leisure Family_with_children
8/10
Excellent
02 Dec 2023
Jean
The staff was really friendly and helpful :) Room was also spacious which I appreciated after living in tiny rooms in hotels in Tokyo....

You do need to take the tram to get to the hotel (or rather it's about 20mins walk from Hakodate station and you'll pass by the residential area).

Overall it was a good experience especially for the price!
Leisure Family
10/10
Exceptional
17 Nov 2023
Yuet-Lin
Everything is good except the window insulations send to be not perfect. We could hear the wind howling and had cold air in.
Leisure Family
10/10
Exceptional
04 Aug 2023
hayato
Best staff, great experience!
10/10
Exceptional
23 Apr 2023
jeongha

추천합니다

4인가족 편안하게 쉬다 갑니다.
깨끗하고 친절합니다.
아카랭가까지 도보로 10분거리
접근성이 좋네요!
단점은 주차장이 협소해서 선착순이니
체크인을 서둘러야합니다!
Friends_and_family Family
10/10
Exceptional
19 Jan 2023
Philip
Fantastic helpful staff Yano helping us check in, even though our trip and arrival was delayed. Made very welcome and was very helpful.
Leisure Partner
10/10
Exceptional
13 Sep 2025
YUSUKE
また利用したい。
Partner
10/10
Exceptional
16 Aug 2025
Chihiro
ラウンジでのドリンクサービスが何回でも利用でき、子ども用にソフトドリンクも出してもらえたのが良かったです。部屋も狭くなく、清潔感ありました。函館駅や観光スポットへのアクセスも良く、利用して良かったです。
ペット連れで利用出来るということで、ワンちゃんがいましたが、鳴き声が聞こえることもなく、特に気にならなかったです。
Leisure Family_with_children
6/10
Pleasant
01 Aug 2025
TERATA
スタッフさんがとても良い
Leisure Family
8/10
Excellent
14 Jun 2025
Yuichi
スタッフが親切で良かったが、問合せの際に電話の対応が9時からというのは不便

アメニティにボディタオルがないのが残念
Business
10/10
Exceptional
07 May 2025
Akinari
スタッフの方の感じがよかったです。
ありがとうございました。
Leisure Family_with_children
10/10
Exceptional
03 Nov 2024
Manuel
We had a very pleasant stay. The lady at the front desk was super nice and helpful. Communication in English language was very easy and we liked that the hotel had prepared some information material in English. The rooms were a bit dated but totally clean. The hotel is located near a tram stop which is very convenient and even the train station is within walking distance. At night the surrounding area is very quiet. No restaurants around but there are some convenience stores. The rooftop area is amazing!
Leisure Partner
8/10
Excellent
13 Oct 2024
Takanori
赤レンガ倉庫群や函館朝市など徒歩圏内にあり
便利です。
Leisure Partner
8/10
Excellent
31 Aug 2024
Noriaki
犬と一緒に泊まれてよかったです。
Leisure Family_with_children
10/10
Exceptional
30 Aug 2024
MICHIKO
朝市まで徒歩で行けるのがよかった
ホテルも清潔だった
Leisure Family_with_children
8/10
Excellent
17 Aug 2024
Keiko
繁華街にも近くて良かった。
Leisure Family_with_children
8/10
Excellent
09 Aug 2024
???
ドリンクの時間が早くから飲めるとさらにいいと思う9:00チェックアウトで9:00からはダメだと思う
8/10
Excellent
26 Jul 2024
Ka Chun
Quick respond. Always provide good service to us.
The room is big and comfortable.
Facility is more than enough for living.
Closed to the train station. Few minutes walk can reach the famous sight-seeing places and JR station.
We should reserve this hotel again in the next trip.
Leisure Family_with_children
6/10
Pleasant
01 Jul 2024
nakazima
周辺にお店はかなり少ない
Business_and_leisure
2/10
Poor
16 Jun 2024
Keiichiro
鍵はカードキーでなく、施設の老朽化が酷過ぎる。
お湯の温度が一定ではない。
普通のビジネスホテルの方が断然良い。
Leisure Partner
6/10
Pleasant
27 May 2024
ikuko
ホテルに到着した後、食事をする所がホテル内にも近くにもなかった
Business
10/10
Exceptional
06 May 2024
かずき
ファミリー層で止まるには最適です。
赤レンガまでも歩いてすぐ、JR駅も歩けない距離ではなく市電も通っているので市電を使えばどこにでも行けます。
10/10
Exceptional
04 May 2024
KANA
お部屋は子供にとってとても楽しかったようです
Leisure Family_with_children
10/10
Exceptional
11 Apr 2024
YIFANG
讚
8/10
Excellent
24 Mar 2024
ノブヒコ
特になし。
10/10
Exceptional
05 Mar 2024
Koichi
路面電車駅のすぐ近くにあり、函館山、倉庫街、函館駅、谷地頭温泉などが近い。
Leisure Partner
10/10
Exceptional
09 Feb 2024
??
部屋が広くとても快適に過ごせました。この値段でしたら函館の中でもトップクラスなのでは。
ひとつだけ気になるとしたらエアコンの送風口のホコリが気になったぐらいです。
とにかく最高でした。ありがとうございます。
Leisure Family
10/10
Exceptional
28 Jan 2024
Chisa
わんこと一緒でしたがすごく綺麗でとても良かったです!また行きたい!
8/10
Excellent
27 Jan 2024
guoguang
酒店细节方面还是比较用心的,服务也不错,交通还比较方便
Leisure
10/10
Exceptional
06 Jan 2024
まあや
フロントの方の対応がとても丁寧でとても好感がありました。
子連れで宿泊しましたが、部屋に行く前に一緒に遊んでくれたり、帰りにもお菓子を頂いたりととても嬉しかったです。
また利用したいねと家族で話しておりました。
クリスマスの装飾も可愛かったです。
ご丁寧な対応ありがとうございました。
Leisure Family_with_children
6/10
Pleasant
19 Nov 2023
tatsuya

部屋とても綺麗ですね。
あとは部屋のお湯が出なかったのが
残念でありました。
Leisure Partner
10/10
Exceptional
29 Oct 2023
tomoko
最高!!めちゃくちゃテンション上がるからみんなも泊まって!
Leisure Friends
8/10
Excellent
23 Oct 2023
etsuko
大型犬と小型犬と泊まりました。スウィートですがお値打ちでした。部屋も広く快適に犬が過ごせるように必要なものはお部屋にありました。
駐車場がもう少し使いやすいといいです。函館の繁華街に近く朝食は別なホテルで取りました。スタッフがとても優しくて楽しく過ごせました
Leisure Pet

Location & surroundings

Gran Palette Hakodate
Otemachi 1-1, Hakodate, Japan

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Gran Palette Hakodate

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