Name: Hotel Resol Hakodate
Address: 6-3 Wakamatsu-cho, Hakodate-shi, Hokkaido, Hakodate, JP

10/10

Exceptional

25 May 2026

Phillip

Very convenient to station and Mt Hakodate
Nice view of harbour area.
At last, a comfortable bed, a rarity in Japanese hotels. It was really appreciated.

Partner

6/10

Pleasant

09 May 2026

Yee Fung

Room is clean and spacious albeit the furnitures revealed their age.
Bed & pillow are firm, can do with extra pillow for extra confort as it is abit flat.
Air conditioning (only heaters) not provided in April which is less comfortable as air feels abit stale — especially if you are not comfortable with leaving the windows open when sleeping.
Personal amenities provided are adequate but can be improved.
Staff are polite and friendly.

Self

8/10

Excellent

14 Feb 2026

Rosalind

An easy to find hotel. Not far from the railway station. Friendly helpful staff. Lovely common area with free drinks available. Room small as per Japan rooms. Sufficient amenities in the room for a few days stay. Tram stop close by. Good laundry available to use for a reasonable price. Games area upstairs for guests. Restaurant for breakfast ok. Dining options are plentiful near by. Wifi good.

Partner

10/10

Exceptional

01 Jan 2026

Samuel

Um ótimo lugar, com ótima localização, ótima comida, super prático estar nesse hotel em Hakodate, além de que todas as comodidades eram super boas, acessíveis e confortáveis

6/10

Pleasant

21 Nov 2025

Mariko

Safe and convenient place

10/10

Exceptional

14 Nov 2025

gina

It was an old hotel but clean. We even have a big window with the view. Steps away from the stations, the morning market and lots of stores and dining around. We will stay here again.

Leisure Family

10/10

Exceptional

17 Oct 2025

Kar Mou

This hotel is ok.

The breakfast is very good.

Friends_and_family Friends

8/10

Excellent

10 Oct 2025

LAURENCE

Staff was very nice, polite and friendly

Partner

8/10

Excellent

25 Aug 2025

Jamaludin

The hotel is conveniently located to Hakodate train station as well as the tram stop.
Breakfast was excellent even if limited options. The juices were fresh and rich tasting. There were unexpected seafood options such as grilled scallops on my first morning and tuna (maguro) sashimi on my second morning in addition to other Japanese breakfast staples. What was surprising was that sake (!) and ice cream was also available.
I would have given the hotel a 5 stars rating if not for the fact the bed had ONE pillow! The first time ever staying at a hotel that did not provide two even if there was only one guest.

Leisure Self

10/10

Exceptional

21 Apr 2025

Mark

Easy to find, good value, very centrally located

Leisure Self

8/10

Excellent

16 Apr 2025

Thanomsuk

Free coffee, tea and softdrink 6.00-24.00.

Leisure Friends

10/10

Exceptional

21 Feb 2025

Owen

Driving into the hotel can be a bit tricky due the lane directions but otherwise you can go to the front of the hotel along the tram side of the road. The parking is found on the other side, note that there is a height restriction for the car park tower.

Leisure Friends

8/10

Excellent

14 Feb 2025

Joseph

The Hotel Resol is very close to the Hakodate train station, several restaurants, and convenience stores, and one of the many street car stops this city is known for. From my room, I could see the famous Tomoe bridge and Train Ferry Memorial Museum but I'm sure rooms higher up than mine had an even more beautiful view. To the south of the property is the gorgeous Mt. Hakodate, and if you're the kind of person who can easily walk 2 kilometers or so, the ropeway that takes travelers to the top of that mountain is more or less at the end of the street, and well worth the walk.

The room was spacious for what I paid, and very clean. The staff were also very friendly, letting me check in a little bit earlier than the posted check in time. I would definitely consider staying here again the next time I have the opportunity to visit the area.

Leisure Self

8/10

Excellent

19 Oct 2024

Yoshiko

My room was nice and roomy.

Leisure Self

8/10

Excellent

05 Oct 2024

Jo-Anne

Close to JR Hakodate station and tram at front door too. Comfortable bed, good laundry and guest area.
However walls are thin so I could hear my next door neighbours and the hotel music playing in the hallway can also be heard in the room.
Otherwise good value hotel in Hakodate.

Leisure Self

10/10

Exceptional

08 Aug 2024

Peter

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Leisure Family

10/10

Exceptional

23 Jul 2024

Jody

Very close to train station and convenience store. Walking distance to many tourist attractions. Nice spacious room.

Leisure Partner

10/10

Exceptional

20 Jul 2024

Cleophas

The first floor lounge featured many free drinks (soft drinks, coffee, etc) and was a nice place to sit and do research for our travels. The hotel is easy walking distance to the seaside markets/restaurants.

Leisure Family

10/10

Exceptional

11 Jul 2024

Jemima

Good location and good amenities

10/10

Exceptional

19 Oct 2023

Prayuth

The hotel was excellent. They provided everything we needed. We played Ping Pong and Pool table during stay. Location was great. Just 3-5 mins from JR station. The staff were helpful and very polite. We had great time in this hotel.

Leisure Family

8/10

Excellent

19 Oct 2023

Howard

Air conditioning is turned off in fall and winter so you need to open the window for air. I got a room facing the street with tram running every few minutes and motorcycle reviving all night til around 1 am.

Leisure Family

10/10

Exceptional

18 Oct 2023

Howard

Great hotel. However the air conditioning is turned off in October so we need to open the window for air. We have window facing the tram and street so it's quite noisy.

Leisure Family

8/10

Excellent

13 Oct 2023

Sean

Very close to station. Well maintained. Good size room, bathroom a bit small & congested. Since its close to winter, no AC-a bit warm. Had to keep the windows open & loud street noise.

Staff well prepared. Great coffee & tea area. 2nd floor sports & gym area was never open. Laundry facililty was very good.

Great experience. Easy walking distance to all the food by Morning market and ramen/izakaya restaurants away from the station. Great location!!

Leisure Family

8/10

Excellent

09 Sep 2023

Daniel

pleasnt hotel. convenient

pleasant hotel.

8/10

Excellent

27 Jun 2023

Shigefumi

Decent hotel that is very close to the Hakodate station. The neighborhood is kinda down and out but we were only there for one night. Otherwise the hotel was clean, reasonably larger than most Japanese hotels, and convenient to the station and area restaurants. Recommended, but we wish stayed a little longer to explore this city.

10/10

Exceptional

15 Jun 2023

Laurie

We enjoyed our stay.

Leisure Family

6/10

Pleasant

21 May 2023

Michiko

When checking in I had bad experience with front staff. Also we had no toilet paper, so I went to front and ask for it. They said we will bring it to you. When I came back to the room, almost same time they brought it. Why they did not give me when I went there. Breakfast was so good, but stuff were bad.
We enjoy the hotel, but not so happy with stuff.

Leisure Family

10/10

Exceptional

13 May 2023

Centenie

Great location-close to train station, 3 minute walk to the morning market, 20 minute walk from Mt Hakodate ropeway. Breakfast was also great, with freshly grilled seafood at the tenth floor restaurant with nice views.

Leisure Self

8/10

Excellent

05 May 2023

Surasak

The rooms are normally small as most Japanese hotels. Not far from JR Hakodate station,within walking range to most spots and shopping. The BF was very great,we enjoyed Japanese style Seafood breakfast so much.

10/10

Exceptional

25 Apr 2023

Yong

Very convenient because near train station.

Leisure Family

2/10

Poor

15 Apr 2023

Robert

We didn't like it, because it is not the hotel where we made our reservation at, and Expedia did not point out that Hotel Unizo Express Hakodate, where I did make the reservation was not open during this period. We arrived at a boarded up hotel, whose employee did contact you. I tried to follow up with a direct phone call to you, but the decision tree of your automated call processing system thwarted my attempt. We ended up hustling to reserve a room for the night at the Eli-mae Toyoka Inn. Taking its price into consideration, that hotel would merit a 5 star rating. However, if you allow your computer system to attribute my one-star rating to the Hotel Resol Hakodate, Expedia will continue its chain of abysmal failures that caused us such stress and shock the day we arrived in Hakodate. You can contact me at 81-070-1055-8451 if I delete my Expedia account before a live human being actually reads/responds to my complaint, as is my current intention.

Leisure Family

8/10

Excellent

12 Feb 2020

Barb

The games area was fun. The “living area” was very relaxing as were the free hit drinks. What was. Confusing was our booking statement said there was no reception desk but there is one.

Leisure Partner

8/10

Excellent

20 Jan 2020

Verified traveler

Good budget hotel. Good location. Good staff service

Leisure Family

10/10

Exceptional

11 Jan 2020

Verified traveler

spacious room and friendly staff

Partner

8/10

Excellent

25 Dec 2019

Vinz

Toilet is very small

Leisure Partner

8/10

Excellent

08 Dec 2019

Reviewer

Close to the station and the whole process is hassle-free.

10/10

Exceptional

04 Dec 2019

Jeffrey

Convenient transit point

Walking distance from the Hakodate station, across from 7-Eleven. Ignore what hotel.com says about this place not having a front desk, this is a legit hotel. Although a bit dated it's clean, convenient and relatively cheap.

Friends_and_family Family

10/10

Exceptional

10 Nov 2019

Verified traveler

Clean room, good location, lobby lounge was cozy too

Leisure Family

10/10

Exceptional

26 Oct 2019

Verified traveler

Close to everywhere, friendly staffs, and great price.

Leisure Partner

8/10

Excellent

19 Sep 2019

Verified traveler

Good: walking distance from rail station, breakfast included, central to main sites, morning market, dock area shopping and ropeway. Could leave luggage after check out.
Bad: Room small ( glad only sttayung one night.
Would use again.

Leisure Partner

8/10

Excellent

31 Aug 2019

Verified traveler

Convenient location, close to the market and train station.

Leisure Partner

8/10

Excellent

10 Aug 2019

Christopher

Very Convenient location.

Very convenient hotel for Hakodate Station and all transport services.

Self

6/10

Pleasant

10 Jun 2019

Verified traveler

Won't stay again unless with major renovations

Good location, 5 minutes away from JR station. Hotel was really outdated and wasn't cleaned properly for Day 2

Partner

10/10

Exceptional

29 May 2019

Verified traveler

Convenient. Free Coffee. Did not try the breakfast

Leisure Self

2/10

Poor

25 May 2019

V

Chose this hotel as it seemed nice in photos and quite near the station. However, upon check in, we realised that the air con wasn't on at all even though it was humid in the room. Room really tiny. We then requested for a fan and staff said to open the windows. The room was really far from the lift and we had to drag 2 big luggages into the room. Adding on there was no space. Placed remarks that we are there for our honeymoon yet the service given was horrible and disgusting. Staffs were polite to japanese but not foreigners. Bottled water was not given in 2nd day onwards as they said its not part of my room plan. We asked where the hotel carpark was and staff quickly explained and we could see he was impatient. Every morning when we leave to explore hakodate, their expression is not something to look forward to. We couldn't take this hotel anymore so we checked out a day in advance. The lady added on harshly that if we check out now even though we paid, we cant check back in. Her tone was not at all polite. Terrible hotel, old rooms, rude staffs,limited amenities. It's my 4tj time in Japan and its the worst hotel I've ever stayed in Japan. I do not recommend at all. Think thrice before staying here.

Leisure Partner

8/10

Excellent

16 Apr 2019

Jason

Breakfasts are served at the 10th floor of the building. The coastal view is breathtaking.

The Street Car (Tram), bus terminal and JR station are walking distances away so there is no problem getting anywhere else.

The Living Lobby is a great place to chill. There's free coffee and tea.

Leisure Family

10/10

Exceptional

19 Mar 2019

Darrien

Great time in Hakodate

The hotel was conveniently located near the JR station, the morning market, and red brick warehouse area. The staff was very friendly and courteous. I would definitely recommend this hotel and I would stay there again.

Family

10/10

Exceptional

14 Feb 2019

Leanne

Loved our stay at resol!
Awesome location to everything
Nice room with a view of winter festival 🎆
Stored our luggage for us
Will definitely stay there again
Very affordable

Partner

8/10

Excellent

12 Feb 2019

Verified traveler

Very conveniently located - near to JR main station as well as the morning market and restaurants for dinner. Hotel car park is chargeable but reasonable price for hotel guests. Value for money. I would re-book this hotel if I were to return to Hakodate.

Partner

10/10

Exceptional

30 Jan 2019

Verified traveler

Very close to JR station and convenience store(which is normal in japan)

8/10

Excellent

08 Jan 2019

Chih Kai

Good location and good price

Friends

10/10

Exceptional

03 Jan 2019

Will

Clean, spacious hotel within 5 minutes walk of the train station. Staff were helpful and is close to Morning Market and tram station to see other sites.

6/10

Pleasant

01 Jan 2019

Verified traveler

location close to the Hakodate station especially when you have bags. Rooms are small (typical business hotel).

10/10

Exceptional

27 Dec 2018

Verified traveler

Nice hotel near the JR station (4 mins walk). Has all necessary amenities nearby. Hotel room is rather old but comfortable and spacious. Provides a great view. Overall, a great stay.

10/10

Exceptional

17 Dec 2018

CHEE HUNG

Value of money

Easy to find from JR Station. Overall very satisfy with the stay. Breakfast can be improved (changing menu regularly as after 3rd days everything seen to be the same).

Friends

10/10

Exceptional

22 Nov 2018

Verified traveler

freya

nice location and condition

8/10

Excellent

28 Oct 2018

Verified traveler

Clean, good breakfast and great location.

I think this hotel is better than other 3 star hotels. The room is a bit bigger, the breakfast is good quality with many choices, it is 1300 yuan if you book a night before. The bathroom is clean although a bit dated. The location is fantastic! Very close to the bus and train station, and morning market is just one block walking distance. There is a bit noise from the tram in the morning as the front street is the Main Street on the tram line. But I don’t mind and it didn’t bother my sleep. Overall, I am happy about this hotel.

10/10

Exceptional

06 Sep 2018

Benjamin

Good business hotel

Usual small room, but Better than usual business hotel in japan and reasonable price. Coffee in lobby nice touch.

8/10

Excellent

26 Aug 2018

Chiew Mei

Perfect Location

Perfectly located near JR Hakodate Station, Hakodate Morning Market and the Tram Station, Hakodate Ekimae. Makes travelling in Hakodate a breeze.

8/10

Excellent

21 Aug 2018

Verified traveler

The breakfast was great. The room does not smell really nice.

10/10

Exceptional

20 Aug 2018

Verified traveler

The staff are really nice and the room is unexpectedly big comparing to other hotels. However, the aura of the room is little uncomfortable.

8/10

Excellent

07 Aug 2018

Ann

Good

Advantage, walking distance to Morning market and surrounded by Restaurant and also JR train station. Hotel staff are friendly and helpful. Room are clean and comfort. Near driving distance to all main attraction in Hakodate. Unpleasant experience is the date I arrive happen to have Festival/Parade going on, caught unaware all road leading to hotel are block and wasted a lot of time try to alternate route or find any parking nearby to check-in.

8/10

Excellent

29 Jul 2018

Hilary

Good Stay

Small hotel but still quite comfortable. Good location and near to station.

Partner

10/10

Exceptional

19 Jul 2018

Saralee

God place to stay

Close to railway station with good facilities (i.e. sport room) and delicious breakfast

Family

6/10

Pleasant

13 Jul 2018

Panithan

Goin' anywhere in Hakodate with ease.

For one night sleep, Hotel Resol Hakodate is great for going to any attraction spots in Hakodate. Its located near JR Hakodate station, and the tram station is in front of hotel. The hotel is 3- star standard which ok for a little time we spend there.

8/10

Excellent

14 Jun 2018

Verified traveler

Conveniently located. Near to JR station, bus terminal, streetcar stop and the morning market. Friendly staff who can converse in English.

10/10

Exceptional

08 Jun 2018

Serene

Very convenient, nearly morning market and Hokodate JR Station. Some restaurant closed early but there is 7/11 store opposite. If you buy food or instant noodle they have hot water and micro oven to heat up.

Family

8/10

Excellent

10 May 2018

Verified traveler

Near to the JR station and fish market, the train station is also located next to the hotel, very good location

6/10

Pleasant

29 Apr 2018

Verified traveler

The hotel location is convenient, but the room is small and the bathroom smells very bad.

10/10

Exceptional

26 Apr 2018

Eloise

Comfortable and handy location

The location was perfect..... near the morning fish market, and easy to get to the funicular to go up to the viewpoint at Mt. Hakodate. Our room was clean and comfortable.

Partner

10/10

Exceptional

08 Apr 2018

Lu

Excellent

Excellent service throughout from the reception to restaurant staffs

8/10

Excellent

24 Feb 2018

CM

Nice hotel in city centre

First time to Hakodate and it is a very pleasant experience.

10/10

Exceptional

19 Feb 2018

Wes

The staff is helpful and most speak English - they are willing to help with information about the area as well. They are also capable of speaking Chinese (at a higher level than their English). Very friendly and helpful staff!

8/10

Excellent

21 Jan 2018

Cheung Hang Jay

very close to the public traffic hub, you can plan your itinerary very easily.

Family

8/10

Excellent

15 Dec 2017

Joy

Nice hotel and very convenience for traveling

We have a great experience in Hakodate. We love this city.

6/10

Pleasant

26 Aug 2017

jianwei

Smoking room is not acceptable. And hope no room is allowed to smooth and clean

8/10

Excellent

23 Aug 2017

Verified traveler

Polite staff and no complains about the room. Allowed later check-in which was very handy.

4/10

Poor

31 May 2017

Janice

Walking distance to JR station

The double bed is small, Japanese Queen size? Basic hotel with good location. They provide free coffee and tea at the lounge during happy hour.

10/10

Exceptional

10 May 2017

Verified traveler

excellent location and service!

was really pleased with the service and hotel. extremely clean and unbeatable location. the asaichi market and station is literally a block away. a nice walk to the bay area. really loved my whole experience in hakodate

10/10

Exceptional

02 May 2017

Verified traveler

comfortable room in good location

good location, comfortable room, has a free drink and relaxation corner in the lobby

Family

6/10

Pleasant

16 Apr 2017

Levi

very near to JR station... easy to get around from the hotel... room and bathroom are very compact...

Family

8/10

Excellent

14 Apr 2017

Bec

Good location

Good stay at the Hotel. Short walk away from Hakodate station with attractions within walking distance. Eg. morning market, food street. The tram stop is just outside the hotel as well. Only that the room was small.

6/10

Pleasant

12 Apr 2017

K

Clean and sufficient Business hotel near trains

convenient location near JR and City rail Hakodate stations.Also it is near bus terminal for Airport shuttle bus. Hakadate itself is not that large, so if you can walk fast, attractions are not too far. Seafood did not taste as tasty as expected. I am not sure it is due to lack of cooking skills or seafood not as tasty.
If you are quick footed traveler and not much interest in shopping, 1 night or 2 night in Hakodate is sufficient to cover most of the attractions.

6/10

Pleasant

09 Apr 2017

Verified traveler

Convenient to transport.

Close train station and morning market.
The place was showing its age. They turn off air conditioner during cold weather. Made room stuffy, open windows street noise quite loud.

Family

10/10

Exceptional

07 Apr 2017

Wendy

great location, friendly staff

the room is abit small for 2 adults and 3 luggages but we enjoyed staying in Hotel Resol.
great location, walking distance to morning market and JR station.
during night time, there's alot restaurants near hotel

6/10

Pleasant

06 Apr 2017

Verified traveler

Awesome breakfast

Room miserably small, however the breakfast was awesome

Partner

8/10

Excellent

03 Apr 2017

Huan Kiat

great place to say. very near the JR station, hotel lobby has a great smell and the room is cozy.

Partner

6/10

Pleasant

16 Mar 2017

Verified traveler

noisy background music

The background music they started playing in corridor since 6am is super noisy. Didn't have a good sleep because of that.

8/10

Excellent

03 Mar 2017

Verified traveler

Amazing price, decent location

Got a steal of a deal for 1 night in Japan standards. Location is a few blocks away from the JR train station and morning market (both 5-10 minute walk). Wi-fi worked fine. No smoke smell in the room as some reviewers complained. Stayed during winter (February) so some side walks were pure ice, some did shovel and it was clear. Hotel staff spoke enough English it wasn't a problem. Luggage was stored after check out for us to go to morning market and explore before we had to leave on the train in the afternoon. With all Japanese hotels, recommend bringing a power bar because if you have a lot of devices, they have very few outlets.

Partner

10/10

Exceptional

28 Feb 2017

Verified traveler

Good value and great location

The hotel is located about 3 minutes walk from Hakodate JR station, door step to Hakodate-Mae tram station and 2 minutes to major bus stop. 24 hours 7-11 is across the hotel and morning market is one block away. Very convenient. Upon check in, the staff mistakenly offered a smoking room for me since the hotel is fully booked. They really tried their best to accommodate my needs as I am a non-smoker, it would be terrible for me to stay in a smoking room. They fixed the problem and eventually put me in a non-smoking room. The room is neat and tidy, with a nice view of the harbour and morning market. I would recommend this hotel to anyone traveling to Hakodate.

6/10

Pleasant

27 Feb 2017

Simon

Close to morning market

The room decoration is too old and it made us not comfortable. The best is near the morning market and train. Surround got quite some many restaurants and near those mart.

8/10

Excellent

14 Feb 2017

JANE

Comfortable hotel at a value for money price

Room size was reasonably comfortable. There was enough space for a full twin bed and a seating area with 2 chairs. There was a 7-11 convenience store just opposite the hotel.
The hotel staff were helpful and very polite. Only bad part was the walls between each room was very thin and you could hear the next room if they spoke loudly.
Overall, I had a good stay at Hotel Resol.

Partner

8/10

Excellent

12 Feb 2017

Verified traveler

This hotel is close to JR Hakodate station. If you just visit for one day ,it will be a good choice for a reasonable price.

8/10

Excellent

05 Feb 2017

Chaw Chye

Hotel in good location.

Convenient to walk to Hakodate station and Morning Market, and there is also a tram stop right outside the hotel.

Family

10/10

Exceptional

01 Feb 2017

Verified traveler

Great hotel

Good place to stay in hakodate. There are many restaurants in the area.
The hotel lobby is pretty good and comfortable

8/10

Excellent

27 Jan 2017

Verified traveler

Comfy bed. Great location very near to Hakodate morning market and jr station

Partner

8/10

Excellent

22 Jan 2017

Verified traveler

Good Location

Location is good. Near to the JR Station and 7-11 store... Several eateries nearby too.

Partner

6/10

Pleasant

02 Jan 2017

Verified traveler

Hotel breakfast was great, however room too small for 2 persons

Family

2/10

Poor

02 Jan 2017

Verified traveler

Disappointing Hotel

We booked 2 rooms for 2 nights in Dec 2016. Service level and attitude of hotel staff was poor. Room was pretty small too for 2 persons with 2 cabin bags. Upon arrival, I scalded my hand whilst using their coffee machine at the lobby area. The hotel staff on duty was indifferent, unhelpful and they didn't even have a first aid kit. Their coffee machine wasn't properly caliberated as the hot water in the cup was filled to the brim and about to overflow. My husband had to run and look for the nearest pharmacy (that was 1/2 hour away on foot as we just arrived and unfamiiar with the surroundings with minimal directions given by the hotel staff on duty at about 9pm in a totally unknown and freezing environment. Will not stay at this hotel again after this terrible experience.

8/10

Excellent

22 Dec 2016

Tang

Good and comfortable hotel

It was a pleasant stay at Hotel Resol Hakodate. The hotel is within walking distance from the JR station and connectivity is excellent with the tram line just a short 5 min walk. On the whole, the hotel is highly recommended.

Family