Name: Comfort Hotel Hakodate
Address: Wakamatsu-Cho, Hakodate, 16-3, Hokkaido, 400063, JP

8/10

Excellent

30 May 2026

Edmund

CONVENIENT TO MARKET

Partner

8/10

Excellent

11 Feb 2026

Lloyd

Enjoyed our brief stay at the Comfort Hotel Hakodate.
Stafff was friendly and professional. Rooms and property were clean and safe. Location very convenient. Prices reasonable.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Kornchai

Good room, good location

6/10

Pleasant

22 Oct 2025

Patricia

This hotel is a short walk from Hakodate station. The staff were friendly and the breakfast had good variety. The downside is that we found the mattress to be on the hard side which made for a less comfortable night's sleep. Would also be great if an extra pillow was provided. The pillow that was provided did not provide much cushion/support. The room itself was spacious.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Roxane

Staff was super helpful receiving our luggage we had shipped to the hotel and then helping us carry them to the taxi that they called for us.

8/10

Excellent

01 Jul 2025

Gillian

The twin bedroom was spacious, clean and well kept, it was very affordable too. Thumbs up for the breakfast spread, it was delicious! The hotel staffs were friendly and attentive, wonderful management!
I felt comfortable during my stay at comfort hotel.

Leisure Family_with_children

10/10

Exceptional

25 May 2025

Jessica Cassandra

Stayed for one night as a stopover between Hokkaido and Tokyo. I had a corner twin room on the top floor, which was very spacious and quiet. The location is excellent—easy access to everything. I didn’t need to take any transportation during my stay and was able to walk everywhere, even as far as Motomachi. You can even see the JR station from the top floor hallway window. Perfect for a short, convenient stay in Hakodate.

Leisure Partner

6/10

Pleasant

25 Mar 2025

Mr.Tr

It seems this place is downgrading their service standards due to budget cuts or sometime else. You get what you pay for.

Business Self

10/10

Exceptional

19 Feb 2025

Verified traveler

Convenient Hotel across Hakodate JR station

The hotel was conveniently situated across the Hakodate JR station. The hotel is also adjacent to the tram station at the Hakodate JR station, so that made it easy to get around the city. It was also possible to walk to the morning market and several nearby ramen and izakaya joints, making the hotel very central.

The hotel also provided complimentary breakfast, which was appreciated. There was a wide variety of dishes available, including both Japanese and western. It could get busy during peak times. The free beverage station for coffee and hot water and cold water from 1400 to 2400 was also a great plus.

The room itself was standard in terms of size for Japan. It was comfortable but I did not enjoy the bed. The bed seemed to not give me enough support for my back and the pillow didn't give me enough support for my neck. I usually don't write about the bed but I found it hard to sleep.

Otherwise, the staff were friendly and helpful The location of the hotel is super convenient and would recommend to people who are not as picky as me about beds.

Self

10/10

Exceptional

08 Feb 2025

Sunmyung

Great location near Hakodate station (quick walking distance) and friendly staff. The free breakfast was good and convenient for when I had to grab a quick bite before heading out early for a ski day.

Leisure Self

6/10

Pleasant

04 Jan 2025

Elizabeth

It’s a bit musty and small but it does the job. I slept well.

Leisure Friends

10/10

Exceptional

01 Jan 2025

Jacee CS

Will be back!

Convenient location to the JR station, streetcar and Morning Market.

Friends_and_family Family

10/10

Exceptional

22 Oct 2024

Qianru

Few mins walk from JR Hakodate station, and the tram station is directly in front of the hotel which makes traveling a breeze. Breakfast is provided and it was a decent meal. Will come back again!

Leisure Family

8/10

Excellent

18 Oct 2024

Sarinah

Good location

Good location, near to train & tram station. Short walk to the morning market.

Partner

10/10

Exceptional

22 Aug 2024

Wing Kee

nothing to complain

Excellent for the price
Very clean room and very good front desk staff. Breakfast is nice

Partner

8/10

Excellent

16 Jul 2024

Edward

The breakfast is excellent for the price of the stay. Staff are very friendly and have a good command of English. There is a nice kaiten sushi next to the hotel that I would recommend.

Leisure Family_with_children

10/10

Exceptional

22 May 2024

William

Friendly staff

Leisure Self

10/10

Exceptional

26 Apr 2024

dolores

Safe and lay back town

Leisure Partner

8/10

Excellent

26 Dec 2023

Ka

Very close to the centre of Hakodate. Room quality is expected for the price you paid.

Leisure Self

10/10

Exceptional

25 Nov 2023

Verified traveler

Clean + cheap = great!

Lots of hotels in the area, so I'm guessing this hotel is trying its best to remain competitive.

The overall stay was great for its price. Lots of amenities available upon request, and the rooms are impeccably clean.

Welcome drinks available for you to self-serve, and the breakfast seemed decent although I did not have them.

The hotel seems to be a great choice as long as the price remains favourable compared to others closeby.

Self

8/10

Excellent

18 Nov 2023

Fabo

Clean, safe and great service, room size smaller than expected and no view from window.

Leisure Self

8/10

Excellent

01 Nov 2023

kevin

Liked location and the buffet breakfast. Hotel was good value. Room was compact but functional. Room was hot despite air con down to 16c. Could not open window.

Leisure Partner

10/10

Exceptional

21 Oct 2023

Mari

The lady at front was not perfectly kind but the man at breakfast buffet was very efficient, and good quality for the price. Worth the $$$ for sure!

Partner

10/10

Exceptional

29 Jun 2023

Russell

Comfort Hotel Hakodate is a great little hotel very close to the station. Room was clean, bed comfortable, breakfast was good. Only down side is there is only one elevator but wait was never too long.

Leisure Partner

10/10

Exceptional

13 May 2023

Yasuko

Great location and affordable

Great location. You can see Hakodate JR station as well as Morning market. Not even a minute walk. Check in took less than three minutes and clerk was efficient and got job done professionally. You may pick up night gown, razor, bathroom amenities if you need to.

I had free breakfast every day. I read some complaints about it. Look, this is ' bijiho ', that's what Japanese called. Business hotel not Westin or Mandarin oriental. I ate little bit different every morning for 4 days. I enjoyed their breakfast. If you like Japanese type breakfast, please look somewhere else.

Room was bit small but then again this is ' bijiho '. They got everything I need during my stay. Everything was clean and laundered. I didn't smell any bleach. You know you get overwhelmed by that smell at some hotel, motel.

I didn't turn on TV so I can't comment on that.

Air purifier is a nice touch.

There is smoking room inside building? I saw the sign. I can't believe this is allowed.
Overall my sray was great, I will sray again.

Self

6/10

Pleasant

08 May 2023

chew tuk

Wonderful location.
On the right side of the city to all the key tourist spots.
No frills hotel, good to stay for overnite

Partner

10/10

Exceptional

20 Feb 2023

Coco

Very nine hotel .good location, thanks .staff very friendly.good service

Leisure Friends

6/10

Pleasant

30 Jan 2023

Samuel

Facilities was too old

The heater was not warm enough, I asked for changing room, but they only offer me an additional blanket, that night was the coldest night in Japan and I had to wear jacket when sleeping

Self

8/10

Excellent

08 Jan 2020

katharine

Snowy stopover

Comfort Hotel, Hakodate
Easy checkin ( after 3 of course). Very small room but has everything we need for a one night stopover.
Staff all friendly and helpful.
Snow in the streets made the short walk from the station interesting!
The complimentary breakfast was surprisingly varied with both Japanese and western options.

Partner

8/10

Excellent

28 Dec 2019

Verified traveler

Great choice near Hakodate Station, right in front of the city tram. Room is not big but, as any Japanese hotel room, has everything you might need.

Leisure Self

10/10

Exceptional

15 Jun 2019

Verified traveler

Very close to Hakodate station and airport shuttle bus stop.

Leisure Self

8/10

Excellent

25 Mar 2019

Verified traveler

Space abit constraint. Have some difficulty opening up two luggage in the room. Other than this, everything is fine. They are having renovation in the kitchen, so bento set arrangement is made for affected guests. Very considerate of them.

Leisure Friends

8/10

Excellent

17 Aug 2018

Shih-Fong

A good hotel near Hakodate train station.

1. No doubt the hotel is in a great location, near JR train station, bus station and tram stop.
2. Plenty of eateries near hotel.
3. Convenient store nearby.
4. Average breakfast.
5. The smallest room we had experienced in Japan.
6. Yukata (bath robe) not pretty at all.
7. Staff friendly, courteous and not much smiling.
8. Room rate is expensive in comparison with other Japanese city.
9. It is indeed an American Comfort Inn chain hotel,
10. Two to three blocks from the hotel is the famous Morning Market, an amazing place for seafood, sushi and sashimi lovers. It opens at 5 am. Price is reasonable. This place is a must if you visit Hakodate.
11. Tram is an essential mode of transportation for sightseeing if you are in Hakodate. The Tram stop is 10 meter in front of the hotel. It only costs Y600 Japanese yen for one day pass.
12. Overall I love this hotel, and will stay again for next trip if I am in Hakodate. I will also recommend to prospect visitors to Hakodate.

Partner

6/10

Pleasant

04 Aug 2018

Jo

Satisfactory

small but clean room.

good, simple breakfast served

8/10

Excellent

16 May 2017

Verified traveler

Close to station-very small room.

Convenient for station and tram which stops outside.First class breakfast! Room very small-double bed against wall and partially blocked at foot by short wall,so person next to wall has to climb over first person. Don't have room 1001!
Otherwise v nice hotel and staff.

Partner

10/10

Exceptional

01 May 2017

Yuan Chung

Comfort to stay.

Location wise near train station.
Come with free breakfast and free coffee.
This is the only hotel lift with very strong coffee aroma.
In front of the hotel is the street car station.
Is a prime location.
Coin operate Washing machine and dryer is the cheaper among other hotel, and is function well.
Worth recommended

Partner

8/10

Excellent

20 Dec 2016

Wei Boon

Convenient location.

Hotel in great location. Just 2min from station and market. Tram station just outside hotel. Quite a number of restaurant around the hotel. Only minus point is room quite small.

Family

10/10

Exceptional

14 Nov 2016

Widjojo

It was a comfortable staying for me.

Everything is fine with this hotel, the location, the comfortable room, the amenities, as well as the friendly staff.

Family

8/10

Excellent

18 Oct 2016

HOON CHIAT

Great location and service

Like this hotel location as it is near everything. Hotel were great as they try their best to our request. Free coffee and breakfast.

Partner

6/10

Pleasant

17 Jun 2016

Verified traveler

Small with clean and strategic hotel

+ strategic place, clean room.
- small room, no free parking

4/10

Poor

30 Apr 2016

Verified traveler

Everything is bad except location.

Stayed for 4 days wi fi never work satisfactory. Frustating! Never come to Comfort Hotel again!

8/10

Excellent

27 Apr 2016

Sandra

Very close to rail station.

Very close to rail station and tram stop. Staff at check in desk is efficient. Room is clean and functional. Only stay for one night, although breakfast included, not gone for it, as we went to have breakfast at the morning fish market (main tourist site for Hakodate) which is just 3 minutes walk from the hotel.

10/10

Exceptional

20 Dec 2015

Verified traveler

Budget but best location ever.

I realize after I booked this hotel (1 month before), the rooms filled up quickly during December. That explains, since the location is top notch. It's 5 minute walk from Hakodate JR station, and the tram stop is right in front of the hotel (you can basically count your steps). Eateries are plenty around.

Room quality is good with adjustable heater buttons, and typical Budget hotel size room in Japan. Breakfast was simple but enough; scrambled eggs, sausages, breads, miso soup, yoghurt, blueberries, etc.

Nothing to complain about. Just make sure to book it early.

10/10

Exceptional

21 Sep 2015

Puttisak

Heart Location of Hakodate!

The hotel located very near JR Hakodate station. Closely to Hakodate's morning market, just a few minutes walk. There is a tram station in front of the hotel, nice location! Room is clean, perfect!

Family

10/10

Exceptional

16 Jun 2015

Marko

Affordable practicality

Good value for practicality and location. Good breakfast in this price category. Beds and room slightly small for 2 persons but acceptable with this price.

Family

8/10

Excellent

31 Dec 2014

Nattanan

Comfortable and valueable hotel

Convenience for JR and streetcar connection.

Family

6/10

Pleasant

26 Aug 2014

MM

Fair

-Typical small room and toilet
-With free breakfast but normally u will have your breakfast at the nearby fish market instead
-Good location
-Reasonable price

Family

8/10

Excellent

15 Jul 2014

Verified traveler

Best value for money

conveniently located near the JR station. Service is good, buffet breakfast is basic but very comprehensive.Strongly recommended this hotel.

6/10

Pleasant

01 Jul 2014

tansjg

good location but small room

The hotel is very near the tram station and JR station. There is also a convenient store across the road. The semi double is quite small but we didn't have much luggage so it's still alright. Good for a night or 2 stay. free breakfast served is very basic. booked it as it was the cheapest in that area.

Family

8/10

Excellent

22 Jun 2014

Verified traveler

Good Value

Right across the street from the JR train station....rooms are very small, but everything works well....good price, walking distance from many tourists sites. Free Buffet breakfast was more than adequate.Tram right outside the door. I was very satisfied. Not recommended if your over 6 ft tall.

8/10

Excellent

29 May 2014

JO

Fantastic experience at this Comfort chain hotel !

I book this hotel by chance when another hotel was fully booked ! It was a blessing in disguise. It is really value for money as it also provide complimentary breakfast. As usual in Japan room is small but was very well equip. FOC coffee from 3pm !

Family

8/10

Excellent

26 May 2014

Verified traveler

delivered for the price

Excellent location. Stroll across to the station. Step outside to catch the tram. Walk round the corner to the early morning fish market. Close by to loads of local restaurants. It was what it is ... clean, simple, no frills, good priced hotel that included - Free coffee. Laundry room. Free ice. Free internet. Free toiletries. Good breakfast. Kettle in room.No English TV channels. Book a twin room to get the extra room space

10/10

Exceptional

23 Mar 2014

Rose

Best Location, good breakfast

Right smack in the middle of Hakodate, a short walk to/from the JR Station & bus station #11 to the HKD airport. Took us a couple of minutes to cross 2 streets to catch the airport bus. The rooms are small but you must remember YOU ARE IN JAPAN, and for the price, it is unbeatable. Breakfast is a good selection. They even have laundry facilities on the 2nd floor. Our family of 4 got 2 rooms side by side. We enjoyed the city so we were out & about after a hearty breakfast. Nearby is the Port. Morning Market (best salmon sashimi), Red Brick Warehouse (shopping & food), Orthodox Church. We took a cab to/from the Fort Goyokaku.

8/10

Excellent

25 Feb 2014

Wan

Good location

Close proximity to JR station. Only takes 5mins walk. Very simple hotel. Our room was really small. Thank goodness we only had a handcarry as we left our luggages in Sapporo. I doubt there is actually enough space to open a luggage. There wasnt evven a cupboard in the room. Clothes were hung on the wall. Overall a clean and basic room. Ok for a night's stay.

Family

10/10

Exceptional

18 Jan 2014

Verified traveler

Small, clean, convenient - just as expected

The hotel is super close to the train station and the trolley stops right outside the front door. It's within easy walking distance to the brick warehouses and old post office. The staff were polite. The space was clean. The bathtub was fantastic.

10/10

Exceptional

17 Feb 2011

Verified traveler

Stayed one night while on my way south. Good location diagonally opposite SW of train station and next to Hakodateekimae tram stop. Good sized room with good facilities and great service.

10/10

Exceptional

28 Jul 2026

Yukiko

函館駅からも近く、看板もわかりやすく、3泊しましたがだんだんホームのように思えるほど居心地が良かったです。朝ごはんも充実していて、毎日の楽しみでした。エレベーターが一つしかないことはすでに他の人の書き込みで知っていたから
驚きもしませんでした。荷物も最終日には預かっていただきありがとうございました。時間内だといつでもお水やコーヒーが下で飲めたのも嬉しかったです。ホントにオススメのホテルです！

6/10

Pleasant

21 Jul 2026

Noriyuki

立地は最高です！

Self

10/10

Exceptional

30 Jun 2026

PoYing

飯店早餐還行,種類雖然不多,但每天還是會有一些菜色變化,而且有現榨果汁,交通很方便,附近有超商, 也有小丑幸運漢堡可以去吃, 早上時間隔一條街的函館朝市就有更多的早餐選擇.

Partner

8/10

Excellent

28 Jun 2026

SHUNJI

函館駅から交差点を渡って直ぐの場所に在り。近くて便利でした。部屋は快適でした。

Self

10/10

Exceptional

24 May 2026

takshi

ベッドの寝心地いい

Self

10/10

Exceptional

23 May 2026

Noriyuki

駅近で好立地です。スタッフの方々も丁寧で親切です。

Self

10/10

Exceptional

06 May 2026

SUNUK

Good

Friends_and_family Friends

8/10

Excellent

05 May 2026

Noriko

函館駅に近く、朝市にも近い。市電の停留所も目の前で函館散策に行くにはとても便利。
朝食には一部函館食材があり、これで無料は観光客には嬉しい。朝5：30から開いているので遠出するにも行動しやすい。大横丁や飲食店にも近いので夜も楽しめる。

Family

10/10

Exceptional

23 Apr 2026

Noriyuki

湯船に湯垢がこびり付いていました。

Self

10/10

Exceptional

19 Apr 2026

Seungwan

객실도 깨끗하고 트램 역 근처라 편리합니다. 아침도 좋았습니다.

8/10

Excellent

13 Apr 2026

青池

客室やスタッフの対応は満足でした。朝食がちょっと洋風よりなのが残念でした。

Self

8/10

Excellent

26 Mar 2026

HAGA

あまり良くない

Business

8/10

Excellent

21 Mar 2026

AKIHIRO

函館駅前、というか、市電の函館駅前停留所の隣という絶好のロケーションです。ホテルスタッフも予めお詫びを出していましたがエレベーターが1基しかない無いことと、眺望は望めないことはデメリットですが、一人旅ということもあり、そのあたりはまったく気にしていません。ビジネスホテルとして及第点を大きく超えるホテルと思います。

Self

8/10

Excellent

05 Feb 2026

Chi fong

房價已包早餐，早餐質素很好。

Friends_and_family Family

8/10

Excellent

30 Jan 2026

YOKO

朝食が日替わりのスムージーがあり、良かった
駅から近く、どこにでも行きやすい

Leisure Self

8/10

Excellent

29 Jan 2026

Atsushi

ビジネスホテルとしては十分な設備でした．
一点，エレベータが一台しかないので，急いでいる人には不便だと感じました．

Business

8/10

Excellent

23 Jan 2026

RISA

お部屋も綺麗だし、朝食も付いててスタッフの対応もよくタイミングが合えばまた利用したいですが、しいて言うのであれば朝食に白米があっても良かったかなぁと思いました。

Leisure Partner

10/10

Exceptional

22 Jan 2026

Satoshi

客室は清潔でスタッフの対応も良かったです。

8/10

Excellent

13 Jan 2026

Noriyuki

スタッフさんから清掃員の方々まで、皆さん笑顔でご対応くださいました。

Business_and_leisure Self

10/10

Exceptional

12 Jan 2026

TAKEO

とても清潔感もあり、快適に過ごすことができました。
朝食のバイキングも品数もあり満足できました

Leisure Self

10/10

Exceptional

09 Jan 2026

YUKARI

清潔でスタッフさんが優しい　朝食も美味しい

Leisure Self

10/10

Exceptional

01 Jan 2026

HIROYUKI

事前チェックインでフロントではQRコードのタッチで簡単スピーディにチェックインできた
チェックアウトも自動でスムーズだった
全く待ちがなくストレスなしで手続き出来たのがとても良かった

Self

10/10

Exceptional

22 Dec 2025

Akio

スタッフの対応がよかった。

Business

10/10

Exceptional

09 Dec 2025

kulcharee

สะอาด พนักงานสุภาพ เดินทางสะดวก

Leisure Partner

10/10

Exceptional

05 Dec 2025

Junji

エレベーターが１台しかなく待ち時間でイライラするので、せめて朝だけでも非常階段を利用できたら良いなと思った

Business

8/10

Excellent

25 Nov 2025

Takayoshi

部屋が広くて快適でした

Leisure Partner

4/10

Poor

16 Nov 2025

tomoya

朝食がひどかった

Business

10/10

Exceptional

08 Nov 2025

Jaeyong

교통이 너무 좋은 위치이며 룸컨디션도 최고

Self

8/10

Excellent

05 Nov 2025

WENG KIN

鄰近車站，附近多餐廳，早餐款式不多就充一下肚子。整體性價比高

Leisure Self

8/10

Excellent

29 Oct 2025

Yukiko

部屋によってベッドや机＆椅子など位置が違うと思いますが、机は物を置けるスペースがちょうどよくて、動線が自分にとっては合いました。

Leisure Self

8/10

Excellent

25 Oct 2025

Naoya

交通の便がよく、またスタッフさんの対応も丁寧だったと思います。

8/10

Excellent

20 Oct 2025

Camilla

Great value

Great value! Really great value!

Partner

10/10

Exceptional

14 Oct 2025

SOYOUNG

아침도 맛있고 직원들도 친절하고 좋았습니다~

8/10

Excellent

23 Sep 2025

Yukino

朝食が美味しい

Business Friends

6/10

Pleasant

07 Sep 2025

??

特になし

Leisure Family

10/10

Exceptional

27 Aug 2025

Kikuchi

朝食がとても美味しかったです。

4/10

Poor

21 Aug 2025

SHINICHI

とにかく団体客が夜までうるさかった

Business Self

8/10

Excellent

21 Aug 2025

Kazutsugu

静か

8/10

Excellent

28 Jul 2025

KAZUHIKO

とても交通の便の良い所にあり、函館駅、函館朝市もすぐ近くいう立地条件。買い物や観光に便利に利用させて頂いた。

Leisure Family

10/10

Exceptional

22 Jul 2025

Ngai

Small Japanese hotel? hut?

Leisure Family

10/10

Exceptional

17 Jul 2025

Koshi

部屋の中の設備はシンプルだが不便さはない。ただ、ユニットバスはかなり狭く、つかるには窮屈。シャワーには問題ない。

価格の割に広く開放感があり（ツイン）椅子２つにテーブルもあるので、近所で酒やつまみを仕入れての部屋飲みも快適。ちなみにセブンイレブン徒歩1分。

チェックイン前・後の荷物預けもスタッフの察しがいいのでもたつかず、笑顔で気持ちよく接してもらえた。

無料のバイキング朝食、頻繁に補充等をしていて、生野菜なんかは常にシャキッとしていた。品数は多くはないがどれもおいしい。

リピあり。

Leisure Family

8/10

Excellent

08 Jul 2025

RITSUKO

宿泊代金込のモーニングはとても良かった。スムージーとサラダ女性には最高の朝食でした。ツインルームも良かったですがベッドの手元スイッチで明るさの調光ができたら良かったです。

Leisure Family

10/10

Exceptional

28 Jun 2025

HIROMI

清潔、利便性、スタッフの対応、料金、サービス、どれも大満足のホテルだと思います。関西に以前旅行した時に良かったので今回函館旅行もこちらにしてみました。大正解で次回もコンフォートホテルさんに宿泊したいと思っています。お世話になりました！