Name: HOTEL MYSTAYS Hakodate Goryokaku
Address: 26-17 Honcyo, Hakodate, JP

8/10

Excellent

30 Jun 2026

Daniel

Very close to one of the trolley stops

10/10

Exceptional

09 May 2026

Daniel

.

Friends

10/10

Exceptional

05 Oct 2025

Jon

Excellent breakfast, courteous, helpful and friendly staff. Great view of the Goryokaku fort and tower, both a short walk from the hotel.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Richard

Parking was taken care of by personnel who reserve a spot on arrival and during our stay there. Breakfast buffet was plentiful and full of choices in a spacious dining hall. Room was value for money. Location was good as access to city was easy. Staff at hotel was very helpful.

Leisure Family

8/10

Excellent

05 Jul 2025

Masamichi

Large lobby is convenient

10/10

Exceptional

07 May 2025

andrew

Cental

Business

8/10

Excellent

06 May 2025

Nicole and Jeff

Decent size room for a Japan hotel. Love the extras in the room. Pajamas provided were a nice touch and very comfortable. Would stay here again.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Miki

It was good location to hang out in downtown

10/10

Exceptional

06 Jan 2025

Xingjian

Very close to Goryokaku. Reasonably priced.

Leisure Family

8/10

Excellent

04 Jan 2025

Liwei

Good

Leisure Self

8/10

Excellent

04 Nov 2024

Verified traveler

Overall, this place was accessible, easy enough to find with a parking garage BEHIND the hotel. Note this if you are driving as otherwise you will need to circle the block to get to parking. The only reason for 1 star off is that we could not get the AC to work in our room despite using translation and thus the room was constantly stuffy.

Partner

8/10

Excellent

28 Oct 2024

Michelle

We loved the location, a tram stop right in front of the hotel and a Family Mart attached. Less than 10 minutes to Goryokaku Tower/park. The laundry onsite was reasonably affordable. The room was relatively large as well as the bathroom, and the pajamas they provided were our most comfortable that we slept in in Japan. However, the lobby reeks of cigarette smoke as we did not know that was their smoking area and often fills into the elevator. Also, we skipped on their breakfast buffet as it seemed high priced for what was available.

Leisure Partner

8/10

Excellent

20 Oct 2024

Philip

Good location, walking distance to nearby attractions and food. Room is modern and clean and of a decent size.

Con: expensive parking charges ¥1500

Leisure Family

10/10

Exceptional

05 Oct 2024

Champa

Easy access

Leisure Partner

10/10

Exceptional

13 Sep 2024

Anith

Had a great stay and the room had an amazing view .. hotel staffs were amazing.. would definitely recommend 😊

Leisure Family_with_children

10/10

Exceptional

31 Jul 2024

Tzvi

It was very central. We did not need a car or even taxi. The rooms were clean and beds made up every day.

Leisure

10/10

Exceptional

03 Jul 2024

Sandra

Excellent location - easy to get from the airport to the hotel via public transit. Right next to several bus lines and the streetcar so you can easily get around. I saw way more in Hakodate than I anticipated because of the ease of grabbing public transportation. Lots of restaurants in the area too and a family mart attached for easy snacking. Very pleasant stay.

Leisure Self

10/10

Exceptional

01 Jun 2024

janelle

Our bedroom was so huge with tons of space. The bathroom is also spacious and very clean. It has an air conditioner and the room is very clean. The amenities are nice and they also provide amenities for the kids. They have a laundry washer and dryer in one for 600 yen. The breakfast have tons of options and very yummy where kids and adults can enjoy the food.

This hotel is also near the shopping and eating area plus near the Hakodate airport.

We will definitely come back and stay here again when we visit Hakodate!

Leisure Family_with_children

10/10

Exceptional

21 Dec 2023

Li

Tram station just outside of the hotel, very convenient. Lots of food places around.

Leisure Partner

6/10

Pleasant

18 Sep 2023

Isabella

The hotel is in a great location, only being about a 10min walk from Goryokaku Park. The staff were very nice and always helpful no matter what time of day.
There was construction going on at the time but this was communicated to us after we booked and also upon arrival, and the noise was minimal. The room was a decent size with a good sized bathroom, but the bathroom had hair on the floor and the sheets and quilt covers had stains on them when we checked into our room. There is also a Family Mart attached to the hotel which is very convenient.

Leisure Friends

6/10

Pleasant

03 Aug 2023

Nyuk Fong

There is a convenience shop on the ground floor of the hotel. It is much better to walk to Goryokaku Tower than taking piblic transport from the hotel as the tower is only a short 10-15mins walk from the hotel. Use the back entrance of the hotel which will help you cut down on the walking distance. You can also enjoy walking through the private residential areas and admire the pretty flowers along the road side and houses.
We booked 2 rooms and unfortunately one of our room toilet had a terrible stench. We did not raise this as an issue to the hotel staff since we were only there for a night's stay and were quite tired out from being out sight seeing the whole day.
Room is very small, which is very typical of a Japanese hotel room within this price range.

Leisure Family

6/10

Pleasant

03 Aug 2023

Nyuk Fong

There is a convenience shop on the ground floor of the hotel. It is much better to walk to Goryokaku Tower than taking piblic transport from the hotel as the tower is only a short 10-15mins walk from the hotel. Use the back entrance of the hotel which will help you cut down on the walking distance. You can also enjoy walking through the private residential areas and admire the pretty flowers along the road side and houses.
We booked 2 rooms and unfortunately one of our room toilet had a terrible stench. We did not raise this as an issue to the hotel staff since we were only there for a night's stay and were quite tired out from being out sight seeing the whole day.
Room is very small, which is very typical of s lot of Japanese hotel room within this price range.

Leisure Family

4/10

Poor

14 May 2023

Quoc

When I booked this hotel it said there were no cleaning service. To me this meant that which my room will not be cleaned and my bed would not be made up daily. But when I checked in the hotel told me that in addition of not cleaning my room if I wanted any other services such as extra towel I would be charged for each towel. I booked the hotel for eight nights, during this period I did not get any complimentary tea or coffeee which you get with every hotel, no refill of other amenities such as toothbrush & tooth paste. I wish the hotel have been upfront on their website & specify what was included & what was not so that consumers can nake a more informed choice.
The good thing about this hotel is that its close to Goryokaku Tower and garden. Its also close to the tram stop and there are restaurants and civenient stores near by.

Leisure Partner

10/10

Exceptional

05 May 2023

Michael

Family Mart in the hotel lobby where the staff was very friendly. Very close to many local attractions.

Leisure Family

10/10

Exceptional

02 May 2023

Supattra

ดีงามมาก

Leisure Family

10/10

Exceptional

11 Feb 2020

Gaspar Jr

1 day stay for family of 3 (Feb 2020)

Good location. Just a few minutes walk from street car stop, and a 10-min walk to Fort Goryukaku. The room was very nice and clean, with the beds/pillows quite comfortable. We had an early train to Tokyo the ff day, and the manager-in-charge kindly adjusted the breakfast opening time half an hour early so we can take a quick bite before leaving. That is superb customer service! Highly recommended and we will sure be back.

Friends_and_family Family

10/10

Exceptional

20 Dec 2019

Verified traveler

Good, tidy and convenient

Partner

8/10

Excellent

11 Dec 2019

Verified traveler

Temperature in room very fluctuate. Heater blow directly from ceiling to bed. It make my friend sick.

Friends_and_family Friends

10/10

Exceptional

07 Nov 2019

Winita

Good location, not far from subway. The family mart can access from hotel.

Friends_and_family Friends

8/10

Excellent

20 Oct 2019

Verified traveler

The room has spectacular view of the ocean however, the curtain is not at all a blackout so the sunlight woke us up around 5:45AM every morning. Also although it is pretty close to Goryōkaku, its distance to other landmarks, including train station, restaurants and bars is not quite walkable.

Leisure Partner

8/10

Excellent

04 Sep 2019

Will

Location, parking are both good. The room view was not great, room is a bit small

Leisure Partner

10/10

Exceptional

11 Aug 2019

Verified traveler

Big room and big bathroom with bathtub. Love the shampoo and body soap provided. Room was very clean. Big grocery store on level one of the hotel

Leisure Family_with_children

8/10

Excellent

03 Aug 2019

Verified traveler

Room is quite big and hotel location is near to the tram stop.

Leisure Family

8/10

Excellent

30 Jul 2019

Verified traveler

Central location.It was easy to move around and also to take a taxi to Hokadate airport. Nice room. Toiletries of a high standard.

Leisure

10/10

Exceptional

04 Jun 2019

Verified traveler

Clean, comfortable, good location! Staff were friendly and helpful. Very convenient to have Family Mart attached to the lobby.

10/10

Exceptional

03 Jun 2019

Ho

Nice room was given with good view.
Enjoy our 2 days stays

Leisure Partner

8/10

Excellent

21 May 2019

Verified traveler

Everything was excellent (room and bathroom were clean and spacious) except that there was insufficient parking lots.

Leisure Partner

8/10

Excellent

08 May 2019

Karen

Good location and helpful staff

It is a clean well located hotel. Just about 10 mins walk to the Goryokaku Tower and Park. Lots of good restaurants around. Muji (5 storeys) is just few steps from the hotel. It is about few stations from JR station via tram. Tram station is right in front of the hotel, so pretty convenient. There is a Family Mart next to the hotel also.

Friends

10/10

Exceptional

06 May 2019

Verified traveler

Convenient, tram 3 mins away. Best breakfast in all the hotels we stayed in Japan.

Leisure Partner

10/10

Exceptional

02 May 2019

Ronald

Great Location, nice staff. Highly recommended

The Good:
Hotel:
staff are very nice and helpful. there are umbrellas which guests can borrow in case it rains, which happened during our stay.
hotel room is very clean, wifi is fast.

Location:
great location. there is family mart downstairs, which can be accessed via the hotel lobby so you don't need to go out in case it rains.
tram stop just in front of the hotel, so it is very convenient to take tram from JR Station to hotel and vice-versa.
there is a restaurant just in front of the hotel and mall just 50m away. there are also a number of restaurants near the hotel.
walking distance to Goryokaku Tower and a few stops away to Mt Hakodate.
Will definitely stay in this hotel again if we go back Hakodate.

The Bad:
Nothing really.

Family

8/10

Excellent

20 Apr 2019

Philip

The location is good and very convenience, have many restaurants and shops only few minutes away. The hotel room is not big but nice and tidy. The breakfast is good and nice although not many choices but the taste and quality is good, and can see the Goryokaku from the window. Parking is not free at 700yen per day.

Leisure Partner

10/10

Exceptional

02 Jan 2019

Verified traveler

Good stay at Hakodate

Lovely, spacious and comfortable room, hotel is a few steps away from street car (tram) station, Goryokaku. Convenient area with nearby family mart, mall and restaurants.

Partner

10/10

Exceptional

01 Jan 2019

Coy

Recommended. Friendly and helpful staff. Good value for money!

10/10

Exceptional

29 Nov 2018

Verified traveler

Very positive experience. They think of just about everything from bedroom slippers, to general use slippers, to toothbrush kit, to pyjamas to bathrobes. They can improve by offering English channels on their TV network and offering complimentary coffee as well instead of just tea.

8/10

Excellent

20 Nov 2018

Kevin

Overall it is good

Family

8/10

Excellent

26 Oct 2018

KW

Excellent service. Very helpful front office staff. Assisted with delivering my luggage to the room since I arrived early before 3pm.

8/10

Excellent

19 Oct 2018

WenChi

Hotel facility is in good shape. The location is easy to get to from the Hakodate Train station by Tram or bus (approximately 10-15 minutes). There is a bus stop near the hotel that can take you to the airport directly. Family Mart is conveniently located on the first floor of the hotel. Overall a good stay with great value.

8/10

Excellent

23 Aug 2018

Tommy

Great location, wonderful breakfast!

We were only at Hakodate for one day and really enjoyed our stay at MYSTAYS, because the room was bigger than the rooms at our other hotels. Location was also walking distance to many attractions and their breakfast had a very nice selection and the service was outstanding.

Partner

10/10

Exceptional

08 Aug 2018

Verified traveler

Nice hotel great location

10/10

Exceptional

04 Aug 2018

Verified traveler

Hotel breakfast was excellent and location is very convenient!

10/10

Exceptional

01 Aug 2018

B

Nice hotel

10/10

Exceptional

19 Apr 2018

yuuko

everything about this hotel I like and my family too.
I stay in this hotel twice years for last couple years

Family

4/10

Poor

12 Oct 2017

Verified traveler

Unpleasant stay

We did a late check-in at around 8 pm and the staff said the only room left was a smoking room. We said we didn't want a smoking room and they said we had previously requested that we wanted one. However, I double checked my booking and there was no smoking room request and the staff made it up so we had to accept it. Later on, I found out that the smoking room was the last room available for us so we had no choice. It was a very unpleasant night as we can smell the smoke in the room and outside the corridor. Parking is available to the hotel and the location is near city center.

Partner

8/10

Excellent

04 Oct 2017

Ursula

Good value for price.

Business hotel with small, utilitarian rooms. Outstanding breakfast. Location 20 minutes by streetcar from railway station and even more for major town sights.

Partner

8/10

Excellent

29 Aug 2017

Martin

Very good location in Hakodate, with parking

The hotel is good, excellent value. Convenient parking tower behind the hotel, friendly staff, cleaning in a good location. Very close to the Goryōkaku.

Partner

8/10

Excellent

22 May 2017

Verified traveler

Hotel is nice and clean with good hotel service and good car parking garage. Convenience store on 1st floor, which is very nice to grab supplies and on the go breakfast. Did not explore much in the area, but the impression is that the hotel seems to have a lot of business people stay and lot of restaurant/bar near the walking distant area. The area may be better fit for single and mature customer.

10/10

Exceptional

01 Mar 2017

Verified traveler

Great hotel in Hakodate

Great central location, right next to the bus stop, with a convenience store connected to the lobby!

8/10

Excellent

06 Dec 2016

Jason

Nice hotel

Hotel was good, room was clean although was slightly small. Staff was friendly

8/10

Excellent

28 Sep 2016

Verified traveler

The bed was nice and parking facilities

The bed was nice and parking facilities.
The kindness of the staff and convenient parking tower.

10/10

Exceptional

19 Aug 2016

Verified traveler

Nice hotel near the city

Hotel is about 15 mins drive to the Hakodate station and Red brick warehouse. It is quite convenience to those who drive.

8/10

Excellent

11 Aug 2016

Chuen Ching

Convenient stay

Helpful and responsible manager to resolve our breakfast arrangement. Close to hospital for emergency consultation. Many restaurants nearby.

Family

8/10

Excellent

14 May 2016

Verified traveler

Small room but convenient location

Room is clean and is near Goryokaku fort. Food places are available nearby too.

Family

8/10

Excellent

25 Mar 2016

Tram ahead

Tram station in front, Convenience store at side.

Close to Goryokakucho, convenient to track along the city via the tram. It has a station at front of the hotel. Helpful staff introducing attraction path.

8/10

Excellent

01 Jan 2016

Anthony

Perfectly Fine But Not Fancy

Stayed two nights and the place was a little rundown around the edges but overall really fine.

8/10

Excellent

10 Jul 2026

hisashi

場所も良く、ほぼ満足ですが、ウォシュレットの温水の調節が出来ず熱すぎたのが残念でした。

Partner

10/10

Exceptional

07 Jul 2026

Keiko

スタッフの皆様に本当に良くしてもらいました
朝のバイキングとても美味しくて
おばさんたちの大人の修学旅行
おかげさまで満喫させていただきました
最後にお土産物でいただきまして
ありがとうございました
またご縁がありましたら
絶対に回りたいホテルです
窓から見た夜の花火も最高でした
ありがとうございます

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

kai chun

the smell of smoke is everywhere, especially in the life lobby on my floor.

Partner

10/10

Exceptional

06 Jul 2026

junki

朝食が美味しかったです😋ただ部屋の窓が開かないのは、換気ができなくてちょっぴり寂しかったです。

Self

8/10

Excellent

04 Jul 2026

Hironori

施設がどうだというより
宿泊日は次の日、競馬の重賞レース
マラソンとイベントが多く、
タイミング悪かったといった印象

Partner

10/10

Exceptional

22 Jun 2026

Syouij

またよろしくお願いします

Business

10/10

Exceptional

19 Jun 2026

Ryouichi

とても良かったです。

10/10

Exceptional

16 Jun 2026

Kzushige

駐車場がとても良かった

Business

8/10

Excellent

14 Jun 2026

SEIICHI

また行きたいですね！

Self

10/10

Exceptional

04 Jun 2026

SHINJI

連泊なので室内清掃は無しにしましたが、新しいタオルはドアノブにかけるくらいして欲しかったです。
ダブルのシングルユースだったので二日は大丈夫でしたが、三日目は日帰りスパに行きました。

Friends_and_family Friends

8/10

Excellent

17 May 2026

Makoto

全般的に良いホテル。
一点ダメ出しするなら、水回りのカビ取りを実施してくれれば、満点ですよ！

Partner

8/10

Excellent

16 May 2026

Masahiko

広い部屋でコスパが良い

Partner

10/10

Exceptional

10 May 2026

Tatsufumi

very good location.

Partner

10/10

Exceptional

02 May 2026

Rikako

フロントの方も駐車場の方もとても親切に接していただき感謝しています
おすすめの良いホテルです

Partner

10/10

Exceptional

23 Apr 2026

Mari

立地が良い。目の前に電停。1Fにコンビニ。3分以内にデパート、ドラッグストアと、MUJI(スタバ)。もちろん、居酒屋さんも徒歩圏内。
使ったことはないが、コインランドリーや、ズボンプレッサーもあり、長期出張にはありがたい。
サービスは、つかず離れずなところが良い。
例えば、お掃除を頼む場合には、机の上に出しっぱなしの雑多な物(ガジェットやコスメ等)を片付けなければならないが、タオルは新しいものに替えてもらいたい時などに、フロントに電話をしなくても、ドアにマグネットでお願いできる(新しいサービス👏)あり。
市電の音が気になる方は、裏側の部屋をリクエストすることもありかな？
私は、せっかくの函館なので、海と山の見えるお部屋が嬉しい☺️(遠いけど)

Self

8/10

Excellent

21 Apr 2026

SEIICHI

良かったです！
また行きたいです！

Self

4/10

Poor

10 Apr 2026

koichi

スタッフ全てではないが、ホテルマンとしての意識が低い。
良いホテルなだけにもったいない