Alpenroyal Grand Dolomiti

Important information

• Property Alerts

  You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 14 years of age.

  We have included all charges provided to us by the property.

• You need to know
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Special Instructions
  Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Renovations will take place in the entrance area of this property April 1-November 30, 2027. During this time, temporary arrangements will be in place for the reception, bar, and dining services. The reception will be located on the ground floor and is accessible via the rear entrance. Guestrooms, suites, and wellness facilities will remain available.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
• Optional fees
  • Airport shuttle fee: EUR 99 per vehicle (roundtrip)
  • Crib (infant bed) fee: EUR 60.0 per day
  • Rollaway bed fee: EUR 1000.0 per night

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Spoken Language

  German

  Arabic

  Russian

  English

  Italian

  French

  Hungarian

  Spanish

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