Italy
, Bolzano 
Nigel
Very well located, but tired. We booked a standard room via Hotels.com . Problem was that the hotel have \" various standard rooms advertised under the same category with photographs showing different rooms. Problem is you do not know which room you are booking. For me it turns out that i was given the smallest room possible with less than half the room area of the standard rooms and difficult access to the bed if there are two of you ...so WARNING - beware of booking a standard room ay this hotel thinking you are going to get one thing when you may be given a room you would never have intended to book!!! The hotel was not able to move me to an alternative room on the first night , told me to come back to reception the next morning and \":staff may be able to move subject to availability but not guaranteed.\" As we were going on a sightseeing trip it was not practical to go to reception the following morning. Will not be returning to the hotel unless they in future specify clearly what you are booking !!
