Name: Coconut Mallory Resort
Address: 1445 S Roosevelt Blvd, Key West, 33040, US

6/10

Pleasant

25 Apr 2026

Dawn

Bathrooms were very old and had mold growing in the one corner. Furniture was worn and needed to be replaced. Did like the view of the pool and the marina being on-site.

Partner

10/10

Exceptional

10 Apr 2026

Renee

Very nice property and location, clean and adequate space. Air conditioning was fine, water pressure was very poor.
Although there is an elevator, bathrooms are on the second floor of the unit so not handicap accessible if that is what you need.

Family

10/10

Exceptional

14 Mar 2026

erik

We did not go to the pools. We went to the beach when we went in the water. Parking was good.

Partner

10/10

Exceptional

28 Feb 2026

vincent

A very quiet, relaxing place to stay, The resort manager was extremely helpful, The staff that I interacted with were also cheerful and attentive.

Partner

6/10

Pleasant

26 Feb 2026

Mary

The staff were nice. The rooms were very dated and need remodeling. Carpet was dirty on the stairs and things like the bathroom had several scratches on the cabinets, corners looked grimy along with the main door. Old room keys were used, no housekeeping was provided. The resort has a nice pool and dock area. You will need a rental car or golf cart before it’s a distant from many of the attractions.

10/10

Exceptional

21 Feb 2026

Waseem

Great place to stay in key west!

Partner

6/10

Pleasant

17 Feb 2026

Catrina

The room was ok. Shower curtain and the door curtain need washed as do the walls. I did not find bed bugs however there may be fleas around the property from the stray cats. The discription of the pools state they are heated, however both pools were ice cold. Housekeeping is not available at this location and the only time I interacted with staff was at check in and check out. During those interactions, I found the staff to be pleasant. I have not received my deposit back yet, and I certainly hope I do. The condo was cute and overall a decent place to stay for a few days.

Leisure Self

8/10

Excellent

09 Feb 2026

Steven

Clean, friendly and convenient

6/10

Pleasant

01 Feb 2026

Tyler

Check-in process was horrible. We received an email saying that we would need to call to arrange a check-in if we were arriving after 8pm. The number they provided went to a voicemail (during normal hours). I left two messages and never received a call back. I finally found a different phone number for Kees vacations, as they manage multiple locations. Talked to them, explaining we needed to arrange a check-in after 8pm, and they told me I needed to call the same number that no one answered. After a little more back and forth, I was finally given the number of the property manager, who helped us out and left our keys in a Dropbox for when we arrived (thank you!).

Overall the stay was good. The room was clean and better equipped than we were told. The description of the room needs to be updated, we were told there was not any kind of stove burner plate, and in fact there was. Nice bonus. The room is equipped with a ductless heat pump for air conditioning; while functional, it made a constant buzzing noise. Probably could benefit from a service.

The pool and hot tub area was great for relaxing the evening, we enjoyed that. Good location just minutes driving from most places in key west.

8/10

Excellent

28 Jan 2026

JIUN

Courteous staff, very informative about local attractions

Partner

8/10

Excellent

27 Jan 2026

Dawn

Nice size space

Leisure Friends

10/10

Exceptional

03 Dec 2025

erik

The staff goes above and beyond very, very warm and nice people

Leisure Partner

2/10

Poor

01 Sep 2025

Yvenson

The property manager Jenny\" was very rude and disrespectful. She claiming we were making noises was not even the room.

Leisure Family

6/10

Pleasant

21 Jul 2025

Jamie

This was a very middle range option in terms of a stay. Not the fanciest one but when on a budget this is a good option. There was a few things we were unhappy with but overall I would stay again if I had to.
We were promised on the listing we could park 2 cars and when we get there, they then told us it would cost us $25 per day for an extra pass. The room was okay and clean but not the best. Wifi was slow, beds were uncomfortable and there was limited ac upstairs. Like I said, not the fanciest, but gets the job done. I enjoyed the pool and the dock areas a lot. It’s definitely not a “resort” in terms of the services or amenities but it’s a place to stay.

Leisure Family

10/10

Exceptional

08 Jul 2025

Marzena

For me and my family it was perfect place to stay -easy access to roads-good quiet location which I loved-easy access to elevator and to our apartment . Our Boys loved fishing at the dock -loved kitchen for making breakfast in the morning and nice clean pools at evening after hot days, nice and clean rooms -little problem with ac but resolved in a minutes - thank you for having us and for all hard working people-appreciate everything 💕

8/10

Excellent

10 Jun 2025

David

Accommodations were nice. Two ools.

Leisure Family

2/10

Poor

27 May 2025

Christopher

Horrible stay management would not clean our room and wouldn’t give me a refund. If I could upload videos I would show the all the termite wings that were on the bed. I would never recommend anyone to stay at that hotel.

Friends_and_family Friends

10/10

Exceptional

21 May 2025

Leyani

Excelente

Todo súper bueno el hotel súper cómodo a mi familia y a mí nos encantó y regresaremos pronto lo recomiendo a todo el q quiera tener unas vacaciones en familia y ir de pesca está perfecto tiene su marina varias piscina y todo muy limpio

Friends_and_family Family

10/10

Exceptional

18 May 2025

Paul

Great option. Apartment was very large. We had a good time.

10/10

Exceptional

06 May 2025

Eric

Great place really nice rooms

10/10

Exceptional

02 May 2025

todd

Jenny the manager was very responsive when we had questions. Resort was nice with comfortable beds; we had a 2 bedroom 2 bath condo with full kitchen. Kitchen had everything! Definitely would stay again.

Leisure Family

10/10

Exceptional

06 Apr 2025

Brian

Very tropical, on the water. Everything u need in amenities. Pools were great!

Leisure

8/10

Excellent

10 Mar 2025

Richard

Great Coconuts

Very comfortable,clean and secure. Perfect location for all your needs. Unique in amenities. Nice swimming pool with spa. Marina was a pleasant surprise. Fishing is allowed.
Our only disappointment was the toiletries. Very watered down and of poor quality. Next time we bring our own. We will be back each time we visit Key West.

Partner

8/10

Excellent

04 Mar 2025

Samantha

Great property for families. Only downside - if you have a room about be, you can hear everything. So ask for higher rent rates m.
Great location, spacious chairs nod and super clean. Loved self cater/clean unit!!

Leisure Partner

10/10

Exceptional

03 Mar 2025

Ramesh

Checking in and checking out isn’t easy. Overall a very clean and nice property…

Leisure Friends

8/10

Excellent

26 Feb 2025

Stuart

Great place overall and would definitely come back. Only major complaint is they don’t exchange towels. Apparently and old Covid policy that has never been reversed. Kind of annoying when you are staying for a full week and have to go to the laundromat to wash your own towels. But they did offer us late checkout at 11am vs 10am, so that was nice.

Leisure Family

6/10

Pleasant

01 Feb 2025

Linda

Ok place to stay

Our stay at Mallory was OK. We loved the chickens! It is a long way from where the action is. Very few restaurants close by. Just understand where you are staying. We used Lyft and that was convenient as parking in the main part of the city is very difficult.

Partner

10/10

Exceptional

30 Dec 2024

Molly

Great location, clean, and good customer service.

wish they had fishing rods and more to do around the property, and the AC didn't keep the upstairs cool, very hot up there at night.
overall, happy about the stay.

10/10

Exceptional

27 Dec 2024

Vijay Bhasker

Overall a good place to stay and value for money

10/10

Exceptional

21 Dec 2024

Scott

Perfect stay!

We visited our son in Key West who is in the US Coast Guard and had a recent port stop. Coconut Mallory was a perfect stay for our family. Quiet, comfortable, clean!

Friends_and_family Family

10/10

Exceptional

08 Aug 2024

Marcus

Great condo for family.

Leisure Family

10/10

Exceptional

21 Jul 2024

john

We really enjoyed our stay.

4/10

Poor

17 Jul 2024

Scott

The property shorted us a pool towel, and when we asked for one more the manager made it seem as if we were being a disturbance to her day. The boathouse \"Gumbos\" was advertised as a bar with frozen drinks, and snackbar, gameroom, which had no one there ever, no drinks, nothing but some chips on the top of the bar. No way to turn on pooltable light to play pool after dark. Also advertised, boardgames at office to check out, manager said there was none. We stayed for 1 week and they do not offer any linen or towel exchange. There really should be a shower curtain liner for the showers. We had water coming out of the showers onto the floor and had to use towels to soak it up, and were limited on towels all ready. I was really planning on fishing off the docks, having cold drinks while the girls went swimming each day. Instead i had to spend more money to leave the property to do any of this. I was very disappointed in the false advertising of the property. I will not come back.

Leisure Family

10/10

Exceptional

16 Jul 2024

Sasha

We had a great time. The property was clean and It was easy to pick up our keys. The restaurant didn’t seem to be opened while we were there but that didn’t bother us. It’s close to a ton of other places to eat. Location is good. It’s away from the busy streets and right on the water but close enough to grab a bike and head down to Duval. We will be back!

Business_and_leisure Family

10/10

Exceptional

09 Jul 2024

Amanda Kay

Property was very quiet and located away from all the hustle and bustle but yet very close to everything. All attractions including multiple beaches were only a short drive away. Rooms were nice. Kitchen have been stocked better and TV in spare room didnt work, but other than that great place to stay.

Leisure Friends

4/10

Poor

28 Jun 2024

Robert

No housekeeping for our entire stay. We stayed there for two weeks and they didn’t clean the room once. They expected us to use the same three towels for two weeks also. Beware!!

Business_and_leisure Family

4/10

Poor

01 Apr 2024

Angie Hsiao Roy

We booked through Expedia; I would recommend you NOT do that!!!
The resort itself is ok. Book direct through them or use trade, if you are a timeshare owner.
Gumbos is nice for evening drinks and good conversations. They do not have a kitchen; however, they have great hot dogs & had a cookout one night serving hamburgers at no cost. They were delicious.
We were put in a room that had a view of the dumpsters. The only day we had to sleep in was trash day. And the noise from the road was pretty bad too.
The room had roaches and a musky smell. We actually moved to another resort because of the roaches & bugs. The front desk was not very friendly or helpful. When asked for the wifi and pool code, I was told it is with your check in paperwork, however we had just keys and a paper that had our name on it? Then was verbally told both codes, to remember as I stood there in my bathing suit and towel, she seemed bothered by me asking if she could please write it down.
I cannot really recommend staying here, there are many other choices, that are within the same price range, if not cheaper. Even if you pay a little more, it will be worth it.
If you do stay here, I would recommend you ask for a condo not by the road or dumpsters. It is very load!!!
I would book direct or through timeshare.
Talking to other guest with better locations, said they too had problems with bugs, but their view and noise was nothing compared to ours.
Not a bad resort, we just got a bad unit.

Leisure Family

6/10

Pleasant

26 Mar 2024

Patricia

The unit we stayed in had several things that were broken or missing: the microwave glass plate, an outlet by the toaster, and the TV in the bedroom. There was no housekeeping or trash removal. That was all do it yourself. The furniture was shabby, and on the last night, we found bugs in the bed and a cockroach under the living room sofa. This was overpriced for the value we received. The property is beautiful and lushly landscaped, and the staff tried to accommodate our needs by getting us a new glass plate and a new toaster.

Leisure Family

10/10

Exceptional

21 Mar 2024

Kevin

Great property on the water at the Marina . 2 salt water swimming pools and a nice hot tub . Best to rent bikes and go the Stock Island for lunch or dinner. Also can rent kayaks at Stock Island.

Leisure Partner

8/10

Excellent

05 Mar 2024

J

Quiet and clean

Leisure Family

10/10

Exceptional

25 Feb 2024

Verified traveler

Very friendly staff, clean, close to everything on the small island

Self

8/10

Excellent

16 Feb 2024

ROSELYS

Good

Leisure Family

6/10

Pleasant

15 Feb 2024

Jodie

Good place to stay. Clean, quiet but needs general upkeep.

Leisure Partner

6/10

Pleasant

05 Feb 2024

Kenneth W

Quiet condo with 2 pools & a hot tub / away from the hustle & bustle.

Leisure Partner

6/10

Pleasant

31 Jan 2024

Jessica

We really enjoyed our time here!

Leisure Friends

8/10

Excellent

20 Jan 2024

Sallie

We enjoyed the property, the condo was super clean and spacious. Great location! It was a little tricky entering the property. Would definitely recommend!

10/10

Exceptional

20 Jan 2024

Ashlea M

My family of 3 stayed here for 4 nights and we really enjoyed it. We had the 2 bedroom suite and there was plenty of space. Front desk receptionist was very friendly and helpful. Our room was very clean and we had a nice view of the pool. We would stay again.

Leisure Family_with_children

4/10

Poor

17 Jan 2024

Kathleen

We came here for a girls getaway trip. It was a last minute booking

Friends_and_family Friends

10/10

Exceptional

17 Jan 2024

Karen

Property was clean and comfortable. Staff was easy to communicate with and was always treated with respect and friendliness.

Leisure Friends

10/10

Exceptional

28 Dec 2023

Jennifer

Everything was great!

10/10

Exceptional

02 Dec 2023

erik

Helpful management clean room

10/10

Exceptional

24 Sep 2023

Scott

Staff was always happy to answer any questions or help

Leisure Friends

10/10

Exceptional

05 Sep 2023

Esther

Spacious and clean

Loved the spacious accommodations. Pool was also very nice. We will difinitely stay again; have already referred a couple.

Friends_and_family Family

10/10

Exceptional

29 Aug 2023

Robert

Clean, relaxing and cozy!!!

Leisure Partner

10/10

Exceptional

15 Aug 2023

thomas

Loved the place

Leisure Partner

6/10

Pleasant

07 Aug 2023

Ari

A very cute property. However, upon arrival, our room was not ready nor did they aware of our booking. Also during the stay, there were no restock on towels or other supplies or even an offer of cleaning the room. The room was not properly cleaned. We dared not to turn the fan on because of all the dust built up on the blades. I had specifically requested a proper cleaning upon my booking due to the severe dust allergy.

Leisure Partner

8/10

Excellent

26 Jun 2023

Robert

Coconut Mallory Square Resort Key West

This a great place to stay. We would recommend this place if you’re planning a trip to Key West. They have two very nice swimming pools, a marina and a bar/restaurant on the property.

Partner

10/10

Exceptional

12 Jun 2023

Marguerite

The property was great! They have done some upgrades. Had an enjoyable week! As always. Great place to stay

Leisure

10/10

Exceptional

11 Jun 2023

charles

enjoyed our stay will stay again in the future

Leisure Partner

10/10

Exceptional

02 Jun 2023

Kinsington

Excellent

I was worried because all I had was pics from the internet but the property was great.

Friends_and_family Family

10/10

Exceptional

27 May 2023

Carolyn

Will de stay here again. Room was very clean , great pool area.

4/10

Poor

15 May 2023

Verified traveler

Clean and quiet resort located just a few miles from Duval street. We fished off of the dock at the end of the resort and actually caught fish! Cute little bar on the marina too with friendly staff. Nice place we will be back. Don't plan on checking in before 4:00 pm, they won't let you. Young lady at the desk was not very pleasant either, however when we checked out another young woman was extremely nice.

Friends_and_family Family

10/10

Exceptional

11 May 2023

Shawn

Nice property with 2 pools and marina.

Leisure Friends

10/10

Exceptional

09 May 2023

Kathy

Very clean

Leisure Family

10/10

Exceptional

09 May 2023

SCOTT

PROS: Room was nice, clean, and updated. Low traffic people-wise and though there was some noise from the road it wasn't too bad.

CONS: The people staying in the room a few doors down left in the middle of the night as they said they had large cockroaches in their room and were not staying there. I saw a small bug or two that were smaller than a lady bug in our bathroom, but not sure if it was a roach.

If you want a extended checkout only plan on maybe 30 mins. extra. The 10AM checkout is too early! At least a one hour extension should be afforded to guests that request it. No hotel should be before 11AM IMHO.

Leisure Partner

8/10

Excellent

30 Apr 2023

Charles Allen

Property was well kept and pleasant. Our main a AC unit wasn't working. They had a small window unit that kept the room cool enough but very noisy. They replaced the main unit on our 4th day. They had 4 washer and dryer rooms and only one unit was working. Even with these issues I would still probably book again.

Leisure Partner

10/10

Exceptional

20 Apr 2023

Peter

Spacious rooms, friendly staff, a very nice place to stay for families.

Leisure Family

8/10

Excellent

19 Apr 2023

Melissa

Nice place to stay with plenty of space for my family of 4. Pools were relaxing and place was clean. Gumbo’s, the bar, only served beer & wine. A full bar would have been nice. Laundry on site was a plus and parking as well.

Leisure Family

8/10

Excellent

15 Apr 2023

Nicole M

The units are large which was perfect for our family. Salt water pools were warm and the hot tub was great! The unit was a little older and in need of some repairs but the AC worked, the location was great as we went up and down the keys and parking was super easy!! Highly recommend for families who have a car.

Leisure Family_with_children

10/10

Exceptional

08 Apr 2023

Kayla

Perfectly suited for two couples traveling to Key West for a wedding. Pleasantly surprised by two half baths with shower in between instead of just one full bath. Enough space for all of us with great amenities and within 15 minutes of Duval St.

Leisure Friends

10/10

Exceptional

08 Apr 2023

Baivab

Very good. Very clean. Well maintained.

Leisure Family

10/10

Exceptional

06 Apr 2023

ThOm

We liked that the property was away from the \"party\" part of town, but only by about three miles. It was close to some grocery stores and breakfast locations to get us going in the morning.

VERY well kept and friendly staff.

Leisure Partner

8/10

Excellent

31 Mar 2023

Robert

Close to airport

Leisure Self

6/10

Pleasant

24 Mar 2023

Andre

Nice location but the staff and the comfort sucks

I feel when I’m on vacation my sleep is very important and you can’t sleep on a bed that’s harder than the floor

Partner

10/10

Exceptional

20 Mar 2023

Michael

Great place

10/10

Exceptional

18 Mar 2023

Sherry

It was a clean and nice property.

8/10

Excellent

15 Mar 2023

Dane

I really liked being on this side of the island for once, however biking and ordering rides got to be a little much due to the distance from everything. Staff was friendly, rooms are clean, the resort itself is so tropical which was great.

Leisure Friends

10/10

Exceptional

12 Mar 2023

erik

Guest services the people that run the place are very kind and warm friendly. Would recommend this place to anybody.

Leisure Partner

10/10

Exceptional

23 Feb 2023

Krystian

everything was as it should be. And the planes were no problem.

Leisure Family

6/10

Pleasant

19 Feb 2023

Isaac

Nice place.

Leisure Family

10/10

Exceptional

11 Feb 2023

Khaled

Property was very clean. Staff was very nice & welcoming. Easy parking inside the property.
Only issue was finding quarters & detergent for the laundry room. Sign stated see the bartender for both but bartender said he doesn’t give quarters nor detergent & office was closed after 5pm. We just went to Publix which was a 5min drive and got all we needed. I would recommend this place for anyone including large families. We had 9 people and had more than enough space. Each unit had 2 rooms and a pull out sofa bed. Units had 2 bathrooms each which were nice & clean.

Leisure Family_with_children

8/10

Excellent

04 Feb 2023

Roy

The condo was nice, but old. The only bed room is upstairs with only a half bath. The only shower/ tup was down stairs next to the kitchen. The bed was totally worn out with a giant sinkhole in the center. The condo I had the week before was really nice.

Business

8/10

Excellent

04 Feb 2023

Michael

Near road. not near stores.. Beach towels hard to get. Quant and cute., Nice pools

AC hard to regulate - no temperature settings..

Leisure Partner

10/10

Exceptional

25 Jan 2023

Vicki

We had a delightful 3 nt stay! The property is attractive and very tidy.. the 2bd/2ba condo is super comfortable including the beds.. nice kitchen with the basics to enjoy a home cooked meal.. loved the balcony and living area with dinning table was perfect.. only a 10 minute drive ( Lyft ride) to the activity on Duval Street and Mallory Square to see the beautiful sunset! The office staff are the Best!! They started our luggage while we enjoyed more fun before our evening flight! We will return, and we highly recommend this place!

Friends_and_family Friends

10/10

Exceptional

23 Jan 2023

Michael

Very nice place to stay and very pleased.

Partner

8/10

Excellent

23 Jan 2023

Mary

The bed and pillows were not that comfortable. Loved the Marina and The Boat House gathering place a few steps away. The taxi rides to Duval were $10/person, anything walkable was about 1/2 mile away such as hurricane hole which does have delicious healthy food choices. Overall, enjoyed our stay and meeting Brandy and Mickie the bar tenders at the boat house who provided excellent service!!

Leisure Partner

10/10

Exceptional

10 Jan 2023

Deborah

Away from the hustle n bustle

Spacious, quiet. Unique amenities with its own marina.

Friends_and_family Family

10/10

Exceptional

22 Oct 2022

Lee M

Nice & clean with everything we had asked for. Great location as well
Washer & dryer would be nice

Leisure Partner

6/10

Pleasant

26 Jul 2022

Sherry Michelle

There were roaches in the rooms. It was difficult to get in touch with them or to get them to call back. Very limited parking & tight to squeeze into. They had no trash bags available. The people in the office didn’t really act like they cared about anything. The girl just stared at me & said OK when I told her about what we experienced. The master bath had not been cleaned. There was a plastic razor cover in the shower on the floor. The king bed had long black hair in the bed when I moved the extra pillows to go to sleep. Overall it was very disappointing.

Leisure Family

10/10

Exceptional

28 Jun 2022

Verified traveler

Wonderful stay!!!

Our stay at Coconut Mallory was amazing! The staff was so kind and helpful. The room was very clean and the bed was comfy. This place may be away from Duval St. but it was not bad at all. I'd return back to this place in a heartbeat!

Friends_and_family Family

8/10

Excellent

28 Jun 2022

Verified traveler

Well we stayed there last year and they had a cute little Tiki Bar out by the Marina. Well i booked it again because of this Tiki Bar and not sure if it was because of short staffing however there was no Tiki Bar out by there Marina. Over all I would recommend this place.

Friends_and_family Family

6/10

Pleasant

02 Jun 2022

david paul

no ice maker in refrigerator. poor negotiations with management, very rude. room and accomidations were very nice.

Leisure Friends

10/10

Exceptional

12 May 2022

Debora A

Our apartment was great, Marina great, employs great!! Fantastic stay! A bit disappointed with hot tub, pools ok. Over all a great place!! Thank you!!

Leisure Family

2/10

Poor

10 May 2022

jill

Bed bugs dead cockroaches

Leisure Family

8/10

Excellent

27 Apr 2022

Ian

Good location in Key West on the east side of the island. About a 3 mile drive to the action near Duval street. Was nice to have the extra space and amenities rather than a regular hotel room. We had the 2 bedroom and had plenty of space. It was 2 beds upstairs and 2 baths a living room, kitchen and balcony (ours overlooked the pool). Only complaint I had was one night a neighboring unit was running their bass all night but otherwise I will definitely come back.

Leisure Family

10/10

Exceptional

03 Apr 2022

Paula

Nice property and staff.

Leisure Family_with_children

8/10

Excellent

29 Mar 2022

Dakkota T.

great experience

Our rental room was great, clean, the pool was nice, the location of the property was great if you are renting a vehicle (located near the main roads, easy access). Staff super friendly, and knowledgeable. The only down side to our experience was that it wasn't explained in the listing and we received no email on how the check in process works. Luckily, it is extremely easy and convenient to the travelers. We had a delayed flight, but the front desk person did answer her phone at almost midnight to assist us with getting checked in. She was awesome, they use a drop box system. After a whole plane ride of panicking, I was thankful for what for being able to talk with her in the middle of the night. The also are currently doing some renovation on their \"tiki bar\" on the water front, we were a bit bummed about that because we thought we would have ability to hang out at our place more with a service bar. It would have been nice to know ahead of time but we will definitely be back to visit when its completed.

2/10

Poor

24 Mar 2022

Marianne

My family and I just stayed at this resort to visit with my son during his spring break. Our family has diverse interests, so we were delighted to find a resort with amenities of a boathouse bar, bike rentals and kayak rentals. We only had 4 nights for our trip, and given how hard it is to relax with only 4 nights, these amenities were the reason we chose this resort. Because of these amenities, we didn't plan any itinerary, and didn't rent a car, because everything we needed would be accessible (i.e. bike rental when we needed it). We got to the resort much earlier than check-in, and were greeted with a sign that said \"check in is at 4 but if you arrive early, enjoy a cold drink at the Boathouse bar.\" Apparently they forgot to take down the sign because we were quickly informed that the BOATHOUSE BAR, BIKE RENTALS AND KAYAK RENTALS CLOSED on March 18th FOR 2 MONTHS!!!!!
This seriously ruined our entire trip because we quickly had to try and come up with an itinerary for the six of us for the four days because we couldn't just hop on a bike, or kayak out back or relax water side at the bar. Now we all had to make plans, argue over who was going where and how we were getting there, and who was paying for the Ubers and how were we getting food and drinks, etc, back to the room. Nowhere on the website does it warn people that these main amenities are not available. We ended up spending hundreds more than our budget for multiple Uber rides and food deliveries.

Leisure Family

10/10

Exceptional

24 Mar 2022

Christine

Pros: Very nice & roomy. Staff was very helpful. Pools are nice & clean. Many picture opportunities!
Cons: Living room tv had no volume, once this was fixed it had no picture. Towel exchange on Wed. only is not helpful when you only arrived on Tuesday evening.

Leisure Friends

10/10

Exceptional

20 Mar 2022

Beth Nowell

For an older property,it was well maintained.
The person in charge of pool maintenance and grounds was excellent-you could tell bu his work that he loved his job.

Business_and_leisure Family