Atlantica Resort

6/10

Pleasant

03 Sep 2024

Juan

From outside of the building is okay. But the room I got was not to clean and the stove didn't work.

Friends_and_family Family

2/10

Poor

24 Aug 2024

james

I liked the fact that what was shown on website was not what you got. Gross. Did not stay one night. Found a place 100 times better for half the price. Was told I would not get any kind of refund. Then after I told them this is bait and switch and used some choice words. Was told \"now you're definitely not getting any type of refund\" ????????

Leisure Partner

4/10

Poor

18 Aug 2024

candace

Not pleased

Not the greatest experience this trip, got in Thursday evening had NO pillows in our room front desk told us we would have to go purchase them and we would be compensated which wasn’t done, room was not very clean, tvs didn’t work the 1st night, maintenance had to come fix the next day, we had no pool bands which front desk did finally correct but still all in all a frustrating stay.

Friends_and_family Family

4/10

Poor

06 Aug 2024

Dario

Was so dirty

Partner

6/10

Pleasant

30 Jul 2024

Iris

Myrtle Beach

The stay was great. There were some issues with room. Toilet was leaking, sink faucet was loose. Parking was across the street which was inconvenient since I had just had knee surgery. Other than them small things the room was big and comfortable.

Friends_and_family Family

6/10

Pleasant

25 Jul 2024

Erin

Was ok for short stay

Room was ok. Needs updating and some repairs. Beds were not comfortable. The people next door were loud and woke our kids many times. Not sure how family friendly the hotel is.

10/10

Exceptional

23 Jul 2024

Tito

I will back again, very nice place my kids enjoy that place

Leisure Family_with_children

2/10

Poor

20 Jul 2024

Elizabeth

HORRIBLE! BUGS EVERYWHERE!

We couldn’t even stay there due to the cockroaches all over the room. The staff was horribly unfriendly and unaccompanied. We attempted to switch rooms and immediately were greeted by more cockroaches. We left and had to get another last minute hotel. They are still trying to decide if we can get our money back. Stay far away. There are three buildings and the oldest one is unkept and disgusting.

Friends_and_family Family

4/10

Poor

10 Jul 2024

Paul

As much as I feel I should give a completely terrible review, I can’t because of the guy who works the desk at the evening. I am a manager and business owner as well. I can tell the issue is management, the general manager sucks!!!! And the owner of this establishment sucks for having a “manager” manage his business in the way it’s being done. We had so many issues starting from day one to day 4. Including safety issues for children within the room. Penthouse 64 is an absolute disaster. I left my cell number for the GM to call me but never heard a word. Like I said you suck as a manager. Really wanted to tell you to your face!!!!

250$ charge for rubber pool bands if lost. You ans a manager are a joke!!! The response I got from the desk was because so many people steal them and they are hard to get!!!!
Contact me I can get them for you within a couple days to a week at probably a way cheaper cost than you can get them for through my supplier!!!

Now room issues no sheets, piss stain pillow! Absolutely NO TOWELS AT ALL guy at desk was able to find me some to get me by till morning. That man did everything he could possibly do for us.

Tell house keeping to flush the toilet after going. No one wants to walk in on vacation to piss in the toilet!!!!

Word to the owner find new help running the place. You can’t help a dirty tampon outside on your property but a real manager would have that nasty crap cleaned up for god same. Will NEVER in my life stay here again. Call me!!!

Business_and_leisure Family_with_children

6/10

Pleasant

23 Jun 2024

La Tasha

The resort is nice , the room was clean, however they need to update the furniture in unit 154 , the sofa was very nasty and stained . The wall bed mattress was stained and looks very filthy . We had to ask for bed linen and pillows for sofa bed and wall bed .. I enjoyed my stay ,the location was great , the staff was great ...I would book them again ...

Leisure Family

8/10

Excellent

16 Jun 2024

Verified traveler

Outdated but clean and no bugs so that’s a win

Great trip room was ok, very outdated with uncomfortable beds and couch comforters lumpy, tv in the living area wouldn’t work faucet in the bathroom would run constantly. Cooking dishes rusty and couldn’t cook with them. Pools and hot tubs very small and overly crowded. But other than that it was good.

Partner

6/10

Pleasant

07 Jun 2024

Rakeia

Not Clean

When I arrived, there was sand in the refrigerator, the kitchen rug was on the coffee stand. The pull out bed had sand in it also. There were not enough face cloths, so I washed everyday. The pots had water and mildew in them. The bowls also had water and mildew in them. Check time was too early (10 am) and they do not offer late check out. I was told the parking lot directly across from the hotel was not for hotel guests but there were guests parking there. Overall my son was happy but I will NEVER book with them again. I cannot upload the video but that is a picture of the bowl.

Friends_and_family Family

2/10

Poor

04 Jun 2024

Verified traveler

Terrible experience for my family!

We were a late arrival, our room key would not work, we had difficulties contacting anyone to be able to let us in the room that late since it was 4am. There were multiple intoxicated individuals (two of which were passing out in the hot tub and puking in it), the room was not equipped with adequate supplies for our family, example: not enough bedding supplies (none on the pull out), not enough towels (we were gave 2 towels and 2 wash clothes for the duration of our stay), we had to visit the front desk in which the individuals were new and didn’t know what to tell us, we were not given the proper amount of wrist bands for the pool, the dishes were dirty, the fridge was leaking water, it was horribly loud from the intoxicated individuals. We ended up cutting our trip short and leaving early, we will not be return guests.

Friends_and_family Family

2/10

Poor

29 May 2024

Michael

No Air condition.

Leisure Family

2/10

Poor

13 May 2024

Deloris

I was accused of smoking, I was away from the room for a few hours and at the beach when I received a call that some was smoking. I told them I do not smoke nor was I in the room so I’m not sure how the smoking pointed to me. I was repeatedly told just don’t smoke and I kept saying I’m not and I’m not in the room so it’s not me. I was still singled out and accused and threatened to be thrown out. That is crazy you smell/see smoke and even though I’m not in my room you still accuse me. The quality of the property has also went down I was a previous repeat customer, hadn’t been in a few years and during this experience it was overall not a good one and my concerns were dismissed

Leisure Family_with_children

8/10

Excellent

11 May 2024

Veronica

There 4 bands in the room not 6 which is what the notice on the refrigerator says

Friends_and_family Family

4/10

Poor

11 Apr 2024

Linda

The room was not ready on time. The cleaning team left their materials in the room. There was trash under the bed. It was noisy.

10/10

Exceptional

01 Apr 2024

Shabria

Nice pools, clean hotel, quick & easy check-in process!

Leisure Family_with_children

4/10

Poor

31 Mar 2024

Evelyn

When we arrived our room floor had not been vacuum. We spoke with the after agent attendant he said no one is there to vacuum it but someone can do it in the morning. No one ever came. The stove was filthy.

Leisure Family

4/10

Poor

09 Sep 2023

Brittney

Honestly if you can stay somewhere else DO!! They definitely have roaches. No room service or front desk help. No extra towels or bedding. BUT I’m sure there’s worst out there as well.

Leisure Family

4/10

Poor

29 Aug 2023

Adriana

My room was super dirty. The tub was moldy. The bed sheets that were supposed to be white were yellow. There were stains on all of the couches. There’s was a pad locked closet with no keys that was unsettling.

Leisure Family_with_children

10/10

Exceptional

28 Aug 2023

Arlyn

Nothing

10/10

Exceptional

26 Aug 2023

Carmen

The staff, the condo we stayed in, the veiw from our balcony all were excellent. My wife, my 16 year old daughter and myself enjoyed every moment we were there. We will be coming back next year to extend the great family time we had.

Leisure Family_with_children

10/10

Exceptional

08 Jul 2023

Jodi

Excellent. Will be back next year. Only complaint is the wait for the elevators.

Friends_and_family Family

2/10

Poor

13 Jun 2023

Stephen

The staff were very rude, lots of problems with booking. I booked a condo with king bed two twin and a sofa bed. They gave me two queen bed. No change possible. 5 adults can't sleep there. Very bad experience there. Not recommended.

10/10

Exceptional

09 Jun 2023

Timothy

The reviews may me ? My decision but the atlantica is condos not a hotel clean up after yourself i saved a 1000 an got twice the room the staff was prompt an polite the exterior is well maintained my bedding was clean fresh the condo is dated alittle but was awesum no its not a 5 star but its as good as any 4 star
ThIs place is walking distance from everything or a close drive to board walk at beach its not a waterpark but has a indoor pool which is nice for little kids on summer days as a premeir property manager this is a great value ive been to most MB properties
Over the last 30 yrs if you want a deal this is it

Leisure Family

6/10

Pleasant

08 Jun 2023

Ron

great ocean view, bugs in kitchen, below average condition.

Leisure Family

6/10

Pleasant

06 Jun 2023

David

Property and staff were fine, it's the people who stay there that make it a nightmare. There also should be more than one elevator.

Leisure Partner

8/10

Excellent

22 May 2023

Kimberly

Not too bad for a basic hotel room/condo

The room was not as clean as we would have thought. It did not have a frying pan, but we made do. The spoons were all tablespoons, but again we made do. I bought cleaner to clean the bathroom and kitchen. I left it for the next guest. The fold out couch had several dead roaches under it and the mattress protector was nasty. I washed and dried all of towels and wash clothes before we left and dishes were washing when we checked out. The balcony was nasty and dirty, but not horrible. We were supposed to have wristbands but there were none. We did not use the pool area so we made do. All in all it was a great vacation time with my children.

Friends_and_family Family

8/10

Excellent

06 Mar 2023

Branden

Worth the money

Hotel is in pretty good shape. Rooms are large but don’t always look like the photo when you book so keep that in mind.

Friends_and_family Friends

8/10

Excellent

31 Oct 2022

Kimberly

Loved the spacious rooms

Leisure Family_with_children

10/10

Exceptional

10 Oct 2022

katrina

The room was nice. Set up was perfect. Staff was great. Location is perfect. Kids had a ball!

Leisure Family_with_children

6/10

Pleasant

09 Oct 2022

Kaitlin

I was very disappointed with this stay. I had stayed at this resort in the past and enjoyed it.. This time around, i took my kids and my mom. The hot tub was broken/cold/cloudy for 2 of the days we were there. ALL of the pools had yellowish water, weren't skimmed or cleaned properly and just looked gross and unappealing. The staff was not helpful at all. Our room which was a deluxe condo and offered a full kitchen didnt even have so much as a piece of silverware in it so we were unable to cook at the room like we initially planned. Its also a non smoking hotel and the people on the next balcony smoked weed nonstop. I didnt want my children around that, nor did i want to smell it and I told the front desk twice and they did nothing about it. The floor in the room was filthy, murphy bed had no linens and they provided 3 towels for 5 people on the reservation so we had to continually do laundry in order for us all to shower. We were given no garbage bags, no tv guide, no little welcome book stating what was in the area, wifi, property stuff, etc. Just an overall disappointing stay!

Leisure Family_with_children

8/10

Excellent

26 Sep 2022

Ann

Property was clean, appliances were new and in good condition. Front desk staff was very accommodating. Only complaint was that an employee told us we had to check out at nine and the power had gone out. Front desk was quite upset that we had been rushed out. Check out was at 10.

Leisure Family

10/10

Exceptional

19 Sep 2022

Desmond

Very clean and very nice staff

Leisure Family

2/10

Poor

14 Sep 2022

Aaron

Terrible

Leisure

10/10

Exceptional

07 Sep 2022

Branden

Good stay

Hotel was big and nice. Pool area in north tower needed cleaned better and more often.

Friends_and_family Family

2/10

Poor

07 Sep 2022

Roberto Ruiz

Junk, getting place

Staff at check in with attitude,Tv and vcr in bedroom not working

Friends_and_family Family

10/10

Exceptional

07 Sep 2022

Ana

Near to all activities whit in walking distance. Ocean view room was amazing.

Leisure Family

6/10

Pleasant

25 Aug 2022

Suyene

Fantastic Ocean view. Good unit but need a little more attention on cleaning and supplies.

Leisure Family

8/10

Excellent

21 Aug 2022

Verified traveler

Great staff help

The staff was great I had issue with beds been dirty and stains but the staff took care of it in a timely manner

Friends_and_family Family

6/10

Pleasant

20 Aug 2022

regennia diane

The condo didn’t look like the picture my room was half clean when I got there I took a video because I had to put down a deposit for Damage the condo has so much damage there’s no hot water in the evening time the elevator is a joke have to wait a while for it they do have a second one but it’s on the north side of the building when checking out the desk clerk had an attitude because I wanted my receipt it’s your job don’t like your job find another one I will not be staying there again

Leisure Friends

6/10

Pleasant

15 Aug 2022

Gregory

The property really needs to be updated

Leisure Family_with_children

4/10

Poor

14 Aug 2022

erika

Not clean at all very dingy was locked out for 3 hours not eco friendly only good thing was the view very outdated and lots broken things

Friends_and_family Family

8/10

Excellent

12 Aug 2022

brianna

The room was ok. I can tell
Some rooms are privately owned and some are property owned. We got a property owned room. It was ok. Clean. Pull out bed was horrible. All other beds were ok. Tub was stained. Shower curtains were old and outdated. Appliances were new. Kitchen was updated. Balcony was ok. Pool was murky and seemed untreated. The water was warm and really didn’t add to the experience. Especially looking over at pristine blue water at the hotel next door. Customer service was ok but the housekeeping was horrible. The room had towels for 6 and the room slept 8. It also had 6 pool towels. Once we used them we were under the impression we could swap them out for more. The next day they told us they were behind in linen and we needed to wash not only our own pool towels but room towels. I was flabbergasted. If they told us that the night before we could have used the washer dryer in the room to wash our bath towels for the next day. So we hung around the pool while I ran up and downstairs to wash and dry towels for us. They provided cheap laundry detergent. The hotel has two elevators. The wait was forever long sometimes! Lobby is small. No parking close to hotel. It’s like 2 parking lots behind the hotel.

Leisure Family_with_children

8/10

Excellent

11 Aug 2022

Lalnunmawia

Nice place and view!!

Family_with_children

2/10

Poor

04 Aug 2022

Randi

The absolute worse!

Room needs a deep cleaning, walls need painting and furniture replaced. My room was suppose to come with a balcony, as the description stated, was told by staff that was the only room available in the 2 buildings for Atlantics..which was on the 1st floor, in the corner, in front of the ice machine and elevator. Terrible stay and won’t be returning!

Friends_and_family Family

8/10

Excellent

02 Aug 2022

Tyqus

The Overdue Family Getaway

Overall good experience. The family and I had a great time and the stay was peaceful. I would recommend early booking for a great stay but overall I would stay again.

Friends_and_family Family

2/10

Poor

30 Jul 2022

Chasity

I did not like anything.

Leisure Family_with_children

4/10

Poor

29 Jul 2022

Samantha

The room was falling apart and dirty. Dirty dishes lack of dishes bed broken down holes in the walls. All in all very poor conditions and not worth what i paid to stay there and nothing like the pictures online.

Leisure Family_with_children

8/10

Excellent

28 Jul 2022

Ronda

Conveniently located and 2 bedroom option was a good size for our family. Easy access to the beach and the north end of Ocean Ave. We had a few maintenance and housekeeping requests that were addressed VERY quickly.

Leisure Family

2/10

Poor

27 Jul 2022

John

Here is a list of issues we incurred that went unaddressed by staff after we reported it to them upon checkin.

1. No sheets for the pull out bed.
2. Room holds 7, enough towels for 5. We had 3 washcloths total.
3. Oven was left on all day, luckily we felt the heat before going to bed.
4. Tub drains slowly leaving dirt in the tub. 5. Sheets in front bedroom were stained. 6. Front tv didn't work,
7. Two televisions didn't have batteries in the remotes.

We called the service desk about 2, 6 and 7 before the office closed and was told a work order was created but noone ever slowed up.

We paid for the full experience but felt like we only got to enjoy half the experience.

Leisure Family_with_children

2/10

Poor

27 Jul 2022

Max

Broken sofa bed, stains on blankets, noisy, broken elevator.

2/10

Poor

26 Jul 2022

Johnny

Horrible experience. Wrong room. Was put in a downgraded room with not enough beds for my children. Some of my kids had to sleep on the floor. No help from front desk. After several phone calls and complaints was finally placed in the correct room during the last few hours of our final day there. Hotel offered $100 back for our issues after paying $2k+ for the the room i reserved. Totally unfair and my kids suffered alot and were miserable.

Friends_and_family Family

10/10

Exceptional

24 Jul 2022

Fernando

The pool area was nice

Leisure Family

6/10

Pleasant

18 Jul 2022

Lauren

It was a great place to stay near everything only complaint was our ac in our room didn’t work well at all and we were all so hot at night.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2022

Carly

I was happy with our visit. The room was clean and the staff were very friendly and polite. There are many bad reviews listed and I was hesitant at first but I’m very happy with the experience. My family of 5 would come back to this place again. No complaints!

Leisure Family

6/10

Pleasant

09 Jul 2022

Carolyn

Attlantica Resort

The room was not well cleaned. An old egg yolk was behind the chair, and a couple Cheerios were on the floor in the bathroom. The carpet needed vacuuming. The vacuum cleaner didn't work well. Shower curtain was missing and it took two days to get one. There were excess flooring materials left in the closet which took up the closet space. Old curtains were left in one of the drawers. Older furniture, but if the room was cleaned the furniture would not matter.
Excellent location and ocean view. Great Lazy River and hot tub. The pool was located at the other tower.

Friends_and_family Family

2/10

Poor

09 Jul 2022

Cory

Don't stay

Awful stay. Extra fees only disclosed after trying desk getting me to sign the papers.

Friends_and_family Family

2/10

Poor

05 Jul 2022

Michael

Overall unsatisfactory. I will never stay there again and will tell anyone I know heading to MB that they shouldn’t stay there.

Leisure Family

4/10

Poor

02 Jul 2022

Dena

Disappointed in the first floor cond

We got two rooms the one on the 4th floor was good but the one on 1st floor
Toilet wouldn't fill up without jiggling the back other one would stop up needed work had, TV in the bedroom wouldn't work but on one station the one in the living room wouldn't work at all reported it and still didn't fix it

4/10

Poor

30 Jun 2022

Katrina

Maybe a 2.0 star

Our experience was disappointing. I had two condos for the family. The first night one room had no shower curtains for either bathroom, but also no way to contact anyone to request any…until the next morning. One room could not have been cleaned. There was trash & food on the floor throughout, and one of the windows in the living room had 8-10 dead bugs in it. Overall unclean. Advertised a King bed in each condo; it did not. The main bedroom had a full or Queen bed. The first night we took the kids to the property’s lazy River. There were only 4 tubes (for all the guest to utilize) and one was deflated. Again, there was no one at the desk to contact for inquiry as it closes daily at 5pm. The lazy River itself had not just trash floating, but peoples hair; very disgusting. Upon returning we looked forward to taking a hot shower, but some reason we had no hot water in the showers, only the sink. Our 2nd the thing that was addressed was the shower curtains, nothing else. On this day we saw small to medium roaches crawling the walls of the kitchen. We asked for only our resort fee returned & was told Hotels.com had to do it. I called them and they said the hotel makes this decision. I decided to ask for a refund then for what I paid for the stay. The hotel too has a say in whether this happens. I’m yet waiting.
I was just taking my granddaughter & nephews to celebrate 1 nephew turning 2, & was disappointed & embarrassed for taking my family to this type of place to stay.

Friends_and_family Family

2/10

Poor

30 Jun 2022

Jennifer

Great view! We stayed in a 2 bedroom oceanfront. The actual room is not like the pictures. Pictures are clean and “updated” rooms actual room is not. Floor was disgusting! It seem like it had not been swept or moped! Our feet were black within a minute walking on the floor. Carpet and living room area smelled musty! All the kitchen items still had some type of food residue from not being washed. Dryer still had items from last person. Water for shower was a minimum pressure. Curtains that outlook to hall don’t close correctly so chair needed to be placed. Palmetto bugs are present, pools looked and felt dirty like water hadn’t been cleaned in quiet sometime. AC worked good. Only one ice machine and the other smaller building. Handicap ramp was under repair so we had to figure our way on it. Our door was able to be opened with a push even after it’d been shut. So we had to put something in front inside for safety.

Leisure Family_with_children

10/10

Exceptional

11 Jun 2022

Verified traveler

Affordable and comfortable right on the beach

My family of 5, including three teenagers, needed one extra day of vacation (spent a week at Murrells Inlet) last minute and wanted something close to shops, restaurants, and activities. We called at noon to see if our room was ready and we’re told if it wasn’t we could still come hang out at the pool until it was. We were able to get in early, staff we spoke to were incredibly nice, during the stay staff was out and about making sure the place was running well. The room was clean, cool, and comfortable for all of us. The pools were great, the beach was nice. Parking was just across the street. We would definitely stay here again.

Friends_and_family Family

8/10

Excellent

09 Jun 2022

Jennifer

Well worth a visit

Easy accessibility to the beach plus pools were very good
Security was excellent
Many restaurants around the hotel plus just a short walk into the main center , we never had to use the car as everything is in walking distance .
Sea water was beautiful and the beach very safe .

Partner

8/10

Excellent

09 Jun 2022

Angela

Ok room but not what we booked

The room itself was nice , we had a party of 8 the room was supposed to accommodate. It did not - only had 3 double beds and when addressed w staff they did nothing to help. Sheets on pull out couch were dirty had crumbs on them no pillowcases on any of the pillows. 2 kids had to sleep on the floor

Friends_and_family Family

6/10

Pleasant

31 May 2022

ANDREW

The room we stayed in had a nice set up but the original room we were given was pretty disgusting. Something had been spilled on the bedroom dresser and floor and could tell no attempt was made to clean it. We were willing to accept that and was going to have someone come clean the next morning as the main office closes at 5pm. But the pull out sofa where was son was to sleep was disgusting when we pulled it out to set up for him. Covered with holes and dirt and obviously had not been cleaned inside in what seemed like years. I was able to get ahold of after hours help desk and they did get us moved to another room that was 100x better / cleaner. Overall experience was very frustrating to have to deal with after a 7 hour drive to get there and I feel a better attempt should be made in making sure the rooms are up to par before getting to this point. ANY FURNITURE COVERED IN HOLES AND DIRT SHOULD BE REPLACED... NOT HIDDEN AWAY FOR TENANTS TO FIND LATER. The family still had alot of fun but that first night felt too much like work... which I was there to get away from. Not likely to stay again, hope they do an overall inspection of their properties and replace what needs to be replaced. A vacuum can only do so much once things start to fall apart.

Leisure Family_with_children

6/10

Pleasant

30 May 2022

April

I liked the view and being in the corner. I didn’t like the small the dirtiness. I didn’t like that mainentance had to be called about leaking air conditioning. When we got in the room it was dirty with trash in the room and silverware in the dishwasher. Walls dirty and floor slippery. Dead bugs in the bathroom.

Leisure Family

2/10

Poor

27 May 2022

Martenia

Most horrible stay ever! Will never book again! Room was filthy! Tub stopped up, toilet stopped up upon arrival! Floor very sandy as if room wasn’t swept, pull out couch filthy! No sleep I left the next day! When I spoke to the front desk the guy said well we don’t give money bk if you check out early! I was very offended I still left! Never again!

Friends_and_family Family

2/10

Poor

25 May 2022

Kimely

The room was dirty. pull out sleepers was broken and it had a smell. T

Friends_and_family Family

10/10

Exceptional

23 May 2022

Antonio

Absolutely enjoyed the stay!

Leisure Family_with_children

8/10

Excellent

21 May 2022

Verified traveler

Good place to stay !!

Our stay at the hotel was very good. condo was clean.. had a beautiful view of the ocean from the balcony.

Friends_and_family Family

2/10

Poor

20 May 2022

Ammad

Wouldn’t recommend

Not a great experience one of my horrible experiences ever because the room was not clean and the bedsheet are not clean room kitchen and floor oven was nasty bathroom and shower was clogged and I book for 6 people one of the bed was so dirty we had to sleep on the sofa it says laundry and dryer is provided but it's not I asked them they said they don't have when I showed the phone they don't why it says that and we were in north tower side building people we smoking in the elevator and in the lobby full of smell wouldn't recommend for a family stay

Friends_and_family Family

10/10

Exceptional

19 May 2022

Hector

Amazing

I went with my wife to take a little break. It was amazing location and condominium dept, oceanview.
An excellent to repeat experience.

Thank you
Atlantica Resort

Partner

8/10

Excellent

09 May 2022

Sanastasia

Nice view ocean sounds was lovely, wish it was a smoking area

Leisure Family_with_children

10/10

Exceptional

28 Apr 2022

Jazmin

We loved that it had a kitchen, a spacious room, and a living room with a spacious balcony!

Leisure Partner

6/10

Pleasant

24 Apr 2022

Cj

It was a great room! Clean and it was exactly what was on the photo. Everything was good until the people next door started to fight all day. The couples was fighting physically banging the walls where I could feel it against the bed, yelling at each other and kicking the door. The door was messed up when we saw in the morning.
We called the emergency line for the hotel so they can do something about it but they just directed us to call the police. Mind you I had to call so many times to get ahold of somebody from the lobby or emergency line but it took so long. The police came and I believe they arrested him because of silence after that. It was a crazy night and we were glad that we checked out next day.

Leisure Family_with_children

6/10

Pleasant

23 Apr 2022

Eric

Like the room, staff was rude on a couple occasions

Leisure Family_with_children

2/10

Poor

22 Apr 2022

Jessica

Beware: pictures look NOTHING like what they show!! This place is a dump!!! Out of date, the furniture wobbly, the floors sticky. They have no kind of cleaning service what so ever. They give you ONE roll of toilet paper so if you do decide to waste your money on this trashy place be sure to take plenty of TP. The pool which I read was open till 11pm closes at 9 but who wants to swim in a dirty pool anyways. They have caution yellow tape up where you can’t fall through some loose boards right outside the room that Was suppose to have a balcony but instead a set of stairs. The parking is across the street & when I say across street I mean behind the parking lot across the street.I will never stay in this place that I paid a fortune for ever again!!!!

Friends_and_family Family

2/10

Poor

18 Apr 2022

Verified traveler

Rooms are not cleaned, not as described. They mentioned it as non smoking rooms., but when we step of out of the door the whole area smells like weed. And they didn’t provide the comforters.my overall experience was bad.

Friends_and_family Friends

2/10

Poor

18 Apr 2022

Brittany

Nice place to stay but staff was very rude i had to call for a blanket n sheets for my couch bed three times and when i finally walk down for one she was rude saying they couldn’t give me one when one was suppose to come in the room for one , ask for extra tissue and they didn’t want to give me none either she said they don’t give things to customers who was staying just for the weekend when tissue is something you need.

Leisure Family

2/10

Poor

16 Apr 2022

Robert

I don’t like the bed it like sleeping on rocks and you don’t get the bed you put in for. I was so ready to go back home because my back was hurting so bad. I wouldn’t tell anyone to stay there because when we try to ask questions they had a nasty attitude. When I went on line we put in for a king and got there and got a queen. I never want to stay there again

2/10

Poor

14 Apr 2022

Tonisha

My stay at the Atlantica Resort was not a pleasant one. Upon check in the CSR attempted to charge me a different amount other than the the amount quoted by Expedia as a balance due. The CSR, wasn't unable to find the correct amount in her system, but did honor the Expedia price after taking a look at my receipt. The suite I rented was located on the 6th floor of the North Tower. Upon entering the suite, it was found to be in need of a major update and cleaning. The furnishings were outdated and fabrics visibly soiled as well as the carpeting. I did not allow my children to sit on the fabric sofa nor walk around on the carpeted areas without shoes. The washer and dryer were found to be out of order and no concessions were offered or made. I understand that the unit is privately owned, but it looked nothing like the photos from the website. This being a last minute non-refundable trip, my family and I decided to go ahead and stay and make the best of it. Only to be accused of smoking in the unit (non-smoking property w/ risk of eviction and $250 fine) and my card charged an additional $250 after checkout. Upon speaking with the CSR, they accused us of \"smoking in the unit\". No verification was given except housekeeping staff found \"paraphernalia\"which was confirmed by management. Upon speaking with management, I was told they didn't have anything they could send me to confirm and that the fine would stay. NEVER AGAIN!!!

Leisure Family

8/10

Excellent

11 Apr 2022

Ronald

The 9th floor room and content was clean, could use caulking around bath tub. We were there on a Fri & Sat, noise from street side of room was kinda noisy (cars, music, etc) but not to bad.
View was spectacular from the balcony which faces the ocean.

Leisure

6/10

Pleasant

10 Apr 2022

Ann

Just a few things

Resort tried to charge me more than amount owed that was shown on my confirmation email. The resort did honor the price, but said the booking site sent them the wrong money amount.

Also, cleaning of the room was not great. A dead bug was left in the room. The floor was sticky from the product used to clean it with.

Friends_and_family Family

8/10

Excellent

08 Apr 2022

Matt

.

Leisure Family_with_children

4/10

Poor

03 Apr 2022

Evelyn

I give this property maybe a 2 star rating.
Not enough linens forbthe amount of people and when asked would not provide any extra. 7 people had to use 4 towels and 3 wash clothes. No blankets or extra pillows. Was told that the staff had left at 5:00 pm and they could not provide what was needed. Very disappointing for the amount of money paid.
Tile Floors were not clean and carpet was dirty as well. Was not satisfied at all!

Leisure Family_with_children

8/10

Excellent

28 Feb 2022

Laura

Good. Would stay again.

Room was clean but a bit outdated. Had an amazing oceanfront view! Main downfall was it was noisy, not sure if it was other guests being loud or what but we heard constant foot steps around us and during the morning hours there was lots of banging going on that woke us up. Also parking was the 2nd ( not the 1st closer one) parking lot located across the street. Not really ideal if you are traveling with someone who needs handicap parking.
Was a bit pricey too be soo noisy and parking to be 2lots across the road.

Friends_and_family Family

4/10

Poor

28 Feb 2022

Travion

I was put in a room on the bottom floor the balcony was definitely not private and I could hear people in and out all night which made it hard to sleep. I didn’t have linens for the pullout bed when I arrived the next day I asked for a blanket they sent sheets but no blanket. I will not be staying at this hotel again. And the surprise fees was not expected. Very disappointing. My beds were supposed to be queens but were doubles.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2022

Rui

Very large room very comfortably, very large kitchen. Family loved it. Amenities where shut down due to covid so no fault of there’s. Staff was friendly parking was a little walk but not bad. Very close to Starbucks and your right on the beach. All and all was a great stay. Little older of a place but still clean and friendly.

Business Family_with_children

2/10

Poor

26 Dec 2021

Sammelia

Scam

This is one of the worst hotels. They have bed bugs not clean at all. Front desk is rude and racist. They will try to blame you for damage to their outdate hotel in order to keep your deposit. Please be aware of their scam

6/10

Pleasant

15 Nov 2021

Verified traveler

Stay was not as comfortable as it was on previous stay

Partner

8/10

Excellent

15 Nov 2021

Robin

Surprise fees

The hotel itself was not bad, it was clean and well kept. The location was great. But the service and surprise fees are the reason we will not be back. Having to pay a $45 non refundable security deposit when we checked in is a little ridiculous. You have my credit card information for incidentals. There is no reason for this fee. Also the front desk is only open from 9-5. So there is a lock box that you have to figure out if you get there between 4-5 pm. It’s all just too much and makes for a very stressful start to your vacation.

Friends_and_family Family

10/10

Exceptional

01 Nov 2021

Takeya

Awsome!!

When we git there it was late so we did self check in. We didn't get the room we booked. But Maddie and Addison made sure we got what we paid for! Those young ladies were very Nice!! Even went to the old room personally to see if we lost a ID and found $20 and brought it to the new room we were in. Thanks Ladies!!!

Friends_and_family Family

8/10

Excellent

17 Oct 2021

Tamara

Enjoyed having a two bedroom two bathroom condo on the beach.

Leisure Family

4/10

Poor

10 Oct 2021

Jeffrey D

Was little to like honestly. Yes room was clean but have to wait until 4 to check in ok but they close front desk at 5 and you have to figure out how to get into lock box to get you key code then come back down next day before 12 to check in. The their is no maid service so you have to ask for more towels and exchange them as well as take your own garbage down each day. None of this is listed on the listing for the place so pretty crappy management in my opinion and I am easy to please.

Leisure Family_with_children

4/10

Poor

03 Oct 2021

Judy

We liked the kiddie pool and access to bathrooms when needed from the outside.
The room was extremely noisy to get a good nights sleep. The outside traffic and the layout of the room was not designed properly to accommodate vacationers needing rest.
The security code was changed and there was no notification, so, when returning to the resort, we were unable to enter the resort.
The front desk clerk was the rudest I have EVER encountered. No customer service skills whatsoever, she gave the impression she was bored, and put out that she had to answer any questions regarding room necessities.
No, I will not stay here at this resort again - nor will I recommend Atlantica to anyone.

Leisure

6/10

Pleasant

02 Oct 2021

KANESHIA

No bedding sheets or blankets or pillows also kitchen without much kitchen utensils

Leisure Family

6/10

Pleasant

30 Sep 2021

Danielle

The property is very outdated! Not clean at all! There is no staff to accommodate any of your needs! I finally was able to reach the clerk after our first night and get moved to another room. It was ok but outdated and not very clean. I will never stay here again

Leisure Family_with_children

2/10

Poor

27 Sep 2021

Samuel

Nothing

Leisure Family