Name: voco The Shelby - Myrtle Beach
Address: 1802 North Ocean Boulevard, Myrtle Beach, 29577, US

10/10

Exceptional

03 Aug 2026

Christine

The rooms were clean and comfortable. The staff were friendly and the poolside bartenders were amazing!

8/10

Excellent

02 Aug 2026

Brandon

Beach view & pool side bar was perfect

8/10

Excellent

02 Aug 2026

Angela

There was

8/10

Excellent

02 Aug 2026

Shannon

The Shelby was a great place to stay. Michael at check-in was so helpful and friendly. The king suite was huge and very well kept. Bathroom was very clean and had a great shower head. The only negatives 1. The main building where we stayed has 1 elevator and sometimes the wait was long. 2. This is an animal friendly hotel barking and whining dogs made lots of loud noises at all hours. 3. Our bed was full of sand not a big deal but be aware that the hotel is on the beach and sand is everywhere. My husband and I would definitely stay here again!

10/10

Exceptional

01 Aug 2026

Ramiro

I loved the ocean view

10/10

Exceptional

01 Aug 2026

Natase

Love everything about this place

4/10

Poor

30 Jul 2026

Darrell

No microwave in the room

10/10

Exceptional

29 Jul 2026

Eber

Clean room

2/10

Poor

29 Jul 2026

hari

At check in point.making costumer waiting. Telling them your room is not ready.i was. like what do you mean. Responding room is not clean .literally waiting 2 and half hours was really fun.

8/10

Excellent

28 Jul 2026

Aldo

Property was clean and beds were comfortable. Checking in was the worst though. The line was wrapped around the whole reception area which is amazing small. Took an hour to just checkin.

6/10

Pleasant

28 Jul 2026

Tod

Not much there other than the pool and beach. Nothing was very clean, the on-site restaurant was overpriced and very limited, The front desk staff were polite but there wasn't much they could do.

4/10

Poor

28 Jul 2026

Amirjon

Check in was a disaster. Our rooms were not ready for 3 hours after the check-in time. Elevators are slow, only one for the whole building which is mostly used by staff. The location is great and the rooms were clean.

10/10

Exceptional

28 Jul 2026

Rocio

We loved this place. We got an oceanfront room and everything was clean and comfortable. Very convenient place . Walk to the beach and my kids enjoyed the pool so much. Also everything was close that we just have to walk around. There were restaurants, stores, souvenirs etc. We are definitely coming back. Super recommend it!!Excellent experience.

8/10

Excellent

28 Jul 2026

Richard John

Need more than one elevator staff uses elevator all day the policy of tidy up room needs improvement overall not a bad hotel but good be better

8/10

Excellent

27 Jul 2026

Chekena

Its a decent room for the price. Excellent location

10/10

Exceptional

26 Jul 2026

Tiana

This place was great! Would definitely stay again. Very clean and the staff were great!

4/10

Poor

26 Jul 2026

Kamil

Smelly hallways and elevators. Not a good hotel overall.

8/10

Excellent

25 Jul 2026

Keith

Brought my family there for a week in Myrtle. Loved the fact they were dog friendly. We had small issues that wouldnt keep us from returning but the things we came for they delivered. Proximity to the boardwalk is great. A short walk. The pool was awesome and the bar tenders were friendly. Pool food was good too. The grounds were well kept and the staff literally cleans non stop all day to prevent dirty floors or wet spots. Plenty of places to park and everyone was helpful.

10/10

Exceptional

24 Jul 2026

Theresa

N

4/10

Poor

23 Jul 2026

Joaimee

There was absolutely nothing amazing to s say about our stay where to begin one the phones in the room never worked two if it's advertised to have a microwave and it did not I went t to the front desk to request additional comforters on my first night there still waiting for them after my stay there is only one hotel elevator for the entire 8 floors and staff and they were very poorly maintained the hallways were dirty the aesthetic was not nice by the pool was okay but they didn't have any type of supervision and the children were rowdy The view that they advertise online is not the view that you get when you get there and parking is s***** at best also if you are checking in at 4:00 p.m. prepare to wait out the ass for about 2 hours as everyone in the whole world checks in with their one staff employee also avoid getting the eating food vouchers because the Shelby restaurant although cute only serves like four things and five of them are out of stock and the waiters and waitresses although they try nobody knows what's going on me and my husband watched The waitresses argue about fruit salad and taking orders all in all would not recommend this hotel

8/10

Excellent

23 Jul 2026

Derek

Location is convenient, staff was excellent

10/10

Exceptional

23 Jul 2026

Cheryl

Check in was a long time

6/10

Pleasant

23 Jul 2026

Joseph

Misleading pictures. Stains in elevator. Staff not helpful. Michael at front desk was only reason we continued our stay. Close to the beach and entertainment was a plus

10/10

Exceptional

23 Jul 2026

Andrea

Great location, comfortable, clean and safe want more to ask for. Beautifully done

10/10

Exceptional

21 Jul 2026

Kimberly

The staff was very helpful. More ice machines would be nice.

Partner

10/10

Exceptional

21 Jul 2026

Erick

Affordable, clean, close to restaurants and bars. Free parking.

I will come back definitely

Family_with_children

10/10

Exceptional

20 Jul 2026

stephanie

The Shelby is an adorable, newly renovated hotel that I will definitely return to! The rooms are so comfortable and clean, even the hallways were spotless! Parking is limited, but that wouldn’t keep me from recommending this property.

Partner

10/10

Exceptional

20 Jul 2026

Carrie

Room was great and when I needed something the cleaning people were helpful. Loved the view of the ocean and its proximity to it. Wish the phone in the room worked & never was fixed. All in all we would stay there again.

Family

10/10

Exceptional

20 Jul 2026

Allen

The only complaint is the elevator. Only door closures stop is a photo eye, which can cause someone injuries.

Partner

2/10

Poor

19 Jul 2026

Darlene

Dislikes-no iron/ironing board available for use. Only a clothes steamer which was hard to use, not effective, and potentially easy to get burned. I did not enjoy wearing wrinkled clothing. No service elevator at the resort. Must have been 4 housekeepers per room, causing liong delays in riding the elevators since there was not often room for guests! No lounge chairs in the beach. Rentals were expensive and you couldn’t rent just one chair. Not much bang for your buck regarding resort fees! Had a hard time getting my bill after I left-took days! Likes-front desk staff were nice, quiet location, beachfront, clean rooms, exceptionally nice beach/pool towels. Would i stay here again-probably not!!

Partner

6/10

Pleasant

19 Jul 2026

sieesha

The location of Voco The Shelby Myrtle Beach is great, and the young lady at the front desk was incredibly kind and helpful. Unfortunately, the rest of our experience didn’t meet expectations.

When we arrived, the bedding was visibly dirty. I requested that it be changed, but it wasn’t. I actually had to be in the room when housekeeping came to make sure they changed it. They were rather rude and told me they don’t change the bedding daily. I had to explain that we had just checked in, and clean bedding should never be an issue for new guests.

Another inconvenience was that the three towers share only one microwave and snack area, which is located in the main tower where I stayed.

The pool and lazy river are both on the smaller side. Overall, the hotel didn’t feel very clean. The carpets were stained, there was sand all over the room when we arrived, and the bathroom wasn’t cleaned to the standard I expected. Thankfully, I always travel with my own cleaning supplies, but I shouldn’t have to use them to make a hotel room feel clean.

The room also became very warm, even with the air conditioner running. It felt like the temperature was being controlled outside of the room, making it difficult to stay comfortable.

I really wanted to love this hotel and had high hopes because of the location and the friendly front desk staff. Unfortunately, the cleanliness, housekeeping service, and room comfort made this stay disappointing.

Friends_and_family Friends

8/10

Excellent

18 Jul 2026

Phillip

The hotel was very nice parking is a bit rough but the real shining Jewel is the staff they are so help Accommodating and kind.

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Tyler

Staff was great and room was clean. Everything worked. Pool setup not ideal with first and second floors having no privacy but great short walk to ocean. Only one elevator which both staff/guests use is kind of a pain in the ass. Felt bad for desk workers as it seems management set them up for failure as they are constantly overwhelmed by those checking in during afternoon.

Partner

6/10

Pleasant

18 Jul 2026

Eugenia

The only issue was that when we arrived the room was not ready even when we got late for the check in and was not ready until 30-45 min after it. The other thing is there’s only one elevator and waiting time is very long since the staff also uses the same elevator to do their job to clean rooms.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

clem

Ok. Light and need to know about room cleaning up front

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Chelsea

The customer service staff at the Shelby have been incredible and super helpful. We ran into a few problems and they very graciously helped as much as they could. A very sincere thank you to Sharon and Rachel

Family_with_children

10/10

Exceptional

17 Jul 2026

Shameka

I love that the rooms were very clean and how close the hotel was to the beach.

Family_with_children

8/10

Excellent

16 Jul 2026

Edcleide

Foi maravilhoso os dias que passei no Hotel… a atendente super educada e simpática e explicou tudo com atenção e repetiu sem nenhum problema. O galera da limpeza tbm fazendo seu trabalho duro o tempo todo não tinha nada fora do lugar os manobristas muito educados. Os quartos são amplos e bem limpos. Porém a área do chuveiro costuma molhar o lado de fora . Penso que deveria ter microondas nos quartos para ser mais completo. Enfim muito satisfeito

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

John

Great people, excellent location

Partner

10/10

Exceptional

16 Jul 2026

Scott

Located right on the beach, room was uncluttered by needless extra furnishings, quiet and clean. Can't ask for much more than that!

Self

8/10

Excellent

15 Jul 2026

WENDY

Parking is a nightmare there and no luggage carts to be found. We had to unload our car , drive a couple blocks away and carry all our luggage up with no assistance or cart.

Partner

8/10

Excellent

15 Jul 2026

Gabriela

Good , clean and the view was good

Family_with_children

10/10

Exceptional

14 Jul 2026

Melane

Only a couple complaints. First was the inconsiderate people shooting off fireworks late at night when people r trying to sleep and this upsets peta and wildlife as well and pollution in the ocean. Next the growling large dogs as you walk by on the property made it uncomfortable and very unsafe for humans and other pets visiting. Everything else was fabulous

Pet

10/10

Exceptional

14 Jul 2026

Chris

The cleanliness of the room was superior. As was the entire hotel. The staff was very friendly & outgoing up until we came in contact with the cleaning crew during check out.

10/10

Exceptional

12 Jul 2026

Angela

Great location, great views, spacious rooms, clean, friendly staff.

Family_with_children

8/10

Excellent

10 Jul 2026

Bunleng

Everything is good only parking lot not enough have to park cross street

Family_with_children

10/10

Exceptional

09 Jul 2026

cole

nice view of the ocean overall nice property.

8/10

Excellent

08 Jul 2026

yanet

Everything was very clean, just as it looks in the photos! The acceptable treatment! But the elevator was out of service for several hours! But I would come back!

10/10

Exceptional

08 Jul 2026

Kelli

Loved it....! Will return soon 🎉🎉🎉🎉🎉🎉

Self

10/10

Exceptional

08 Jul 2026

Victoria

Clean room, great staff, the view wasn’t exactly as I was expecting (I thought it would ocean view, you could see the ocean from the room but was iffy leaning over a balcony sideways to look at it, the railing was wiggly), no microwave in room so plan accordingly, but over all it was a great experience! The beds are super comfy! Only thing I didn’t like was the way parking was set up, it was a long carry to and from vehicles.

Family_with_children

2/10

Poor

07 Jul 2026

Zeru

Rooms are dirty and smell bad. The hotel is not the same as the pictures. Not recommend 👎

Family_with_children

10/10

Exceptional

07 Jul 2026

Mary

The Shelby is a great hotel. Be advised this is not a 5 star hotel! This small, boutique style hotel has great vibes and friendly staff. The overall hotel still could use some upgrading, but i will definitely be back!

Family

10/10

Exceptional

06 Jul 2026

Eve

Nicely located near the pier with friendly staff, cute rooms and a nice pool. Located on the beach with easy access. Restaurant on property that we didn't end up using with lots of places to walk to. We didn't need to move our car once during the weekend as we walked to all of our restaurants. Highly recommend Strong Waters for amazing drinks and yummy bites (diagonally across the street)

Partner

6/10

Pleasant

05 Jul 2026

Marvin

Ok

Partner

10/10

Exceptional

05 Jul 2026

Lisa

The rooms were clean. Staff was great! We was right next to the beach! There was a good verity of breakfast.

2/10

Poor

05 Jul 2026

Tammy

Very disappointed. What is portrayed on their social is absolutely not what they provice. I expected a chic, almost cosmopolitan experience and it couldn’t have been further from that. Parking is atrocious and forget about leaving to go out and about, you’ll never get back in. The elevator was down upon arrival though they did fix it within a reasonable amount of time. The condition of the building is substandard. Broken and missing pieces of tile in the elevator, horribly stained carpets in the hallways, mold stained caulk around the shower. Incredibly uncomfortable chairs on the balcony but worst of all was the noise. Absolutely no consideration of others. Neighbors talking loudly and screaming children. Forget about enjoying the pool. Loud, horrid, nerve grating music pouring from the pool lounge speakers 24/7. The list goes on and on. Only redeeming factor was proximity to the beach. But that didn’t make it worth the stay.

Partner

10/10

Exceptional

05 Jul 2026

Rinat

This was our first stay at this hotel, and we absolutely loved it! Our room was beautiful, and the ocean view was absolutely breathtaking. The hotel has been beautifully renovated and feels fresh, modern, and very comfortable. It is definitely one of the best hotels in Myrtle Beach.

We would also like to thank the gentleman at the front desk. He was incredibly polite, welcoming, and made us feel at home from the moment we arrived. We truly appreciate his kindness and excellent customer service. We will definitely be back!

10/10

Exceptional

04 Jul 2026

Terri

We had a wonderful stay at the Shelby! The staff were very helpful & kind, especially Sharon at the check-in desk!
A lovely sort of boutique hotel that was very clean & welcoming. Loved the pool & the lazy river! Great location & easy parking.
We’ll definitely be returning!

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Jasmin

Muy pero muy recomendable 👌

Pet

10/10

Exceptional

02 Jul 2026

Robert

It was a great place to stay . The ocean front was worth it but , get a hi higher floor for a greater view. On a plane there is you just gotta keep up with the housekeeping to give you towels and toilet paper lol but that was it..

Family

10/10

Exceptional

01 Jul 2026

Lindsey

The hotel was very cute and the staff was so friendly. We will definitely stay again!

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Bruce

Really enjoyed the property. I will definitely be back

Family_with_children

10/10

Exceptional

29 Jun 2026

Cagatay

Beach view staff

Family_with_children

6/10

Pleasant

29 Jun 2026

SHARINA

What I didn’t like was that before arriving at this hotel, they had already charged my account before I could even arrive at the hotel to check in. Also, my account had another hold on it while I was at their property, and on top of that, they pulled the “resort fee” out of my account the day after I checked out. So it seemed to me as if they were breaking everything up, which I thought strange and did not appreciate that. And not only that, my family was never able to get in the pool because each time, there was nowhere for us to place our belongings as it seemed as if the other guests was holding tables and chairs with their belongings on them. So for the 3 days we stayed, we never got to get in the pool. Also, apparently there’s only 1 luggage cart throughout the entire hotel. So the guests have to haul their luggage in themselves in their hands, which is crazy for the amount of money you pay. Upon checking out, the housekeeper seemed to rush us out the room in which we still had well over an hour before check out time. I most definitely will not be staying here in the future.

Family

10/10

Exceptional

29 Jun 2026

Sarah

My family and I were really impressed with our stay. I looked for hours online reading reviews and the Shelby had some of the best so I took the chance and am so glad I did! We will definitely be going back and staying there again!

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Karen

Great hotel for the price. We had a partial view of the ocean and it was very conveniently located. The room was clean and well equipped perfect for our short term stay.

Family_with_children

2/10

Poor

28 Jun 2026

Tamara

I had my room door left ajar from housekeeping for 6 hours

Drawers opened
Bags on floor

Management did not follow-up next day like they said.

Total violation

Partner

8/10

Excellent

28 Jun 2026

Cheyenne

This hotel was a great budget friendly option for us to be able to go on our babymoon and not break the bank. The hotel itself is cute and quaint.
The staff was nice. The little cafe was nice to have as a breakfast option and we enjoyed the pool and tiki bar. The room was basic but very clean and check in was easy. We did not love the parking situation which was cramped and inconvenient. I am 7 months pregnant and my husband was constantly having to drop me off and go park the car in a garage two blocks away.
Overall, we would probably have liked a place with more amenities and attention to detail for the guests, but there was nothing inherently wrong with this hotel.

Partner

10/10

Exceptional

28 Jun 2026

Rauldi

The hotel was amazing! Loved how it was a simple walk to the beach. We really enjoyed the pool and lazy river.
Just a heads up they only have one elevator it was a little slow moving but overall it worked and we didn’t have any type of problem with it and enjoy our stay. We will definitely be staying again in the near future.

Friends

10/10

Exceptional

27 Jun 2026

Kacey

the breakfast was very good but prepare to wait a bit.

Partner

10/10

Exceptional

26 Jun 2026

Lejha

The restaurant was nice and so was staff. Jamie was super sweet. Food was tasty and well priced. The hotel stay was smooth and uneventful in the best way. Right on beach and steps away from the boardwalk and many restaurants. I celebrated my 30th bday at The Voco Shelby for 2 nights three days but I could’ve used an extra day!

Partner

6/10

Pleasant

26 Jun 2026

Giuseppe

Great little chic resort that has way more potential than what it currently offers.

Pros:
- friendly staff who are attentive and helpful
- beautifully designed and furnished rooms
- decor, design elements and overall vibe was great
- pool (with poolside bar) and restaurant on site
- live music poolside is great
- right on the beach and centrally located on the main strip
- free parking with plenty of spots
- free cruiser bike rentals is a nice touch
- shoutout to Michael at front desk who is such a lovely man who goes beyond for guests

Cons:
- only one elevator for the entire hotel, including staff (ie. no separate service elevator). This made elevator trips slow and cumbersome.
- the pool is too small for the size of the hotel (ie. 3 buildings, ~300 rooms)
- the WiFi absolutely sucks. This should be an easy fix.
- poolside bar drinks are too expensive
- using a “free” Spotify account to run poolside music (and often terrible playlists)
- not enough umbrellas and lounging seats

Myrtle Beach is known as a family-friendly beach town. However, this resort is screaming to be an adults-only destination for those that aren’t traveling with kids. The pool is too small to support dozens of kids screaming and splashing around, the overall vibe appeals to adults, there’s no practical way to add amenities for kids so the pool is all that it has for kids entertainment, etc. Make this resort adults-only—missed opportunity!

Partner

10/10

Exceptional

25 Jun 2026

John

Excellent all around! Great place on the beach with great views!

Self

6/10

Pleasant

25 Jun 2026

Wayde

In enjoyed my stay overall but there was a hiccup and an interaction with staff that warrants a less than satisfactory review.

The Housekeeping Director was a beautiful spirit along with the 3 men from front desk area. 6/20-25.

I moved rooms while on property and during my haste, my ipad was left in the room. I returned to the front desk where Nicola said that she would take my information to follow up with the housekeeping manager because nothing had been turned into lost and found. Around 9am the following morning Nicola not only seemed confused as to why I was back, but was very dismissive and told me again, nothing was found in the room and its too early to call the guest’s room.
I asked if I would need to solicit the help of the police and she said you can do as you will, tried calling another manager whiles saying aloud that “this is above my pay grade”. This was very frustrating to me. It was if she wanted me to accept a loss, she even asked if I was sure I left it in the room, even after showing her the location of the device in the North building.

Police came and mysteriously 2 housemen and a housekeeper walked out the north building with my ipad in hand. Imagine my surprise after being told by Nicola that she reached out to housekeeping. I’ve served as a manager in several hotel properties, & can say that several procedures were ignored.

Rooms were clean, great location. Had I not encountered Nicola my rating would be 5 stars. Everyone else was pleasant.

8/10

Excellent

24 Jun 2026

Edward

Fine stay for the price. They’ve done a nice job modernizing an old property. Parking can be a challenge. Being on the main strip, there’s myriad options for mediocre food and beach trinkets. I didn’t use the pool but it looked modest for pool lovers. The beach outside the hotel was nice.

Self

8/10

Excellent

22 Jun 2026

Devin

Nice place with good views

Family

6/10

Pleasant

22 Jun 2026

Latika

The beach view was excellent. The room was clean; however, the sheets were slightly stained. New sheets were provided with the caveat I replace the sheets myself. I have never had to change the sheets at a hotel. This should have been done when they refreshed my room. Overall the visit was mid. They staff at the front of the house was helpful. Cannot say the same for housekeeping.

Family_with_children

2/10

Poor

22 Jun 2026

Rachel

Was over charged $2200 from the amount shown on Expedia. My reservation was not held by this hotel. The offered me another accommodation for free and then charged me for it. My total stay was supposed to be $1746. My card has now been ran for $3927. David is the only manager that can push through refunds. I have called 5 times and spoke with Michael, Rachel (2), Sarah, and another name I cannot remember. I would have recommended this spot to stay and that has completely changed. All I want is the refund of $2154 that I am owed. Another message was once again left for David. Hope to hear back soon.

8/10

Excellent

22 Jun 2026

peter Roland

We stayed June 14 through June 21. I asked for our room to be cleaned four days after I stay I was told they don’t do a complete cleaning till after five days. I asked on the fifth day housekeeping came in. They did an awful job on our room. All they did was give us two new sheets. They left the comforter on the bed the original comforter that had blood stains on it they never swept the floor. They never swept the balcony. There was seafood shells from our dinner the night before on the balcony, and they never cleaned it. Very poor housekeeping on a good note. The pool was nice and clean and it was cleaned every day with the exception of Sunday, many people were turned off as we watched them come to the pool side to find the cushions for the chairs and lounges were very stained and dirty. They had to put down clean towels to lay on Them. That was a big turn off for us and I’m sure many other of your guest I would suggest either getting rid of the cushions and going to a different type of lounger or change out and clean your cushions.

Partner

6/10

Pleasant

22 Jun 2026

laura Lee Morris

Liked the pool area w cushioned chaise & umbrellas.
Dismayed by hotel guest bringing their dogs in the pool!

Friends

10/10

Exceptional

22 Jun 2026

Michael

We enjoyed our stay. Staff were awesome! Room was clean and had a perfect view of the ocean.

Partner

8/10

Excellent

22 Jun 2026

Donovan

Great place to stay, parking wasn’t the greatest, but the resort is nice. Rooms are very spacious and the upgrades are nice.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Sabrina

Everything was exactly as described. We only had one complaint about the property - it only has one elevator and it’s super busy, therefore SUPER SLOW - and nobody really wants to climb up and down 8 flights of stairs constantly to go back and forth to the room. Other than that, the place is great for location, etc and we’d stay again!

Partner

8/10

Excellent

21 Jun 2026

Emely

Enjoyed our stay (2 adults, 2 children) very clean, modern rooms and hotel. Oceanfront was a plus! They have a poolside bar and a restaurant in the hotel. Center close to everything.
The shower head in our room was too strong and it would hurt to shower. They only stocked up our room with 2 towels despite saying it would be us and the children staying there.

Family_with_children

10/10

Exceptional

21 Jun 2026

Ricqueal

The room was clean and well kept! The front desk staff were very nice and helpful. Definitely will book with Shelby again & I will recommend this hotel to anyone. Even the pullout bed looked brand new like never used. This made our vacation even better !

Family_with_children

10/10

Exceptional

20 Jun 2026

Elena

Great hotel

Partner

10/10

Exceptional

20 Jun 2026

Jessica

Clean rooms, great location, and pet friendly. Would recommend.

Pet

10/10

Exceptional

18 Jun 2026

Romero

The property was nice and well maintained. Stag was friendly and helpful.

Partner

6/10

Pleasant

17 Jun 2026

Dekayla

.

Partner

10/10

Exceptional

17 Jun 2026

Shannda

David and Michael were excellent and very helpful. The rooms look exactly like the pictures. I had a room facing the beach and it was beautiful. Also, the hotel is truly beachfront. You are steps away from the beach. I will definitely stay here again.

Family

10/10

Exceptional

16 Jun 2026

Shaena

The bartenders and the pool bar were great!

Partner

10/10

Exceptional

15 Jun 2026

AnEatra

First time here. My family and I enjoyed our stay. We stayed for only 1-night but it was really nice we loved the location and pool area. We just wished for more elevators and a microwave in the rooms. The ambiance was greatly enhanced and the colors so vibrant.

Friends_and_family Family

2/10

Poor

15 Jun 2026

tim

So we checked in we didn't realize in the back on the beach was closed the city was refurbishing the beaches which was an end of the world they were working during the daytime but come night time they were working all night backup alarm deep and beeping beeping beeping right straight opposite of our room they were picking up the 40-ft lake diameter pipe and drop them all night long I called the front desk at 11:00 ask him about this situation they said they couldn't do anything about it but I told him they could have warned me about it I went to stay there I got zero sleep the most horrific situation I've ever been in and a hotel beware.

Partner

10/10

Exceptional

14 Jun 2026

Chris

Solid place on the beach and walking distance to tons of places

10/10

Exceptional

12 Jun 2026

Kimberly

Wonderful trip but my room didn’t have a microwave… only issue was my drunk walk to the lobby to warm up food, but I survived

Partner

8/10

Excellent

12 Jun 2026

Michael

Pros: Easy access to Beach and Boardwalk. Room was very clean. Bed was comfortable. Staff was friendly. Check out was easy.

Cons: Checking in is a challenge the way the parking lot is laid out does not allow smooth flow of traffic. There is no table in the room except for a very tiny one. Room is small. There is no closet in the room. The partial view of the ocean is tiny and you mostly see the building next to you.

Partner

10/10

Exceptional

11 Jun 2026

Patricia

Beach view was fantastic. Check in representative staff was professional and helpful. Maintenance staff attended to our request right away.

Family

10/10

Exceptional

09 Jun 2026

joshua

Nice place in a good location. Staff was friendly and everything was well maintained. Comfortable bed too

Friends

4/10

Poor

08 Jun 2026

Jason

Based on the pictures I expected this to be a luxury hotel. However, it’s definitely run down. The rooms are okay- beds fairly comfortable. The entire hotel runs short staffed so everything is delayed. Order a burger and fries at pool and it took over an hour. The staff at restaurant and pool bar seem very stressed; they are working hard but need a lot more employees to make things run smoothly. Would not recommend staying here.

2/10

Poor

07 Jun 2026

Aaron

⚠️ Beware: Serious Security Concerns/Theft ⚠️
During my stay at the Shelby Hotel in Myrtle Beach, a pair of my designer sunglasses disappeared from my room between 7:00 PM and midnight on June 5.
After reporting the incident, management provided a lock access report showing that at approximately 8:20 PM, a different guest key attempted to access my room. I was not on the property at that time and can document my whereabouts. (Watching the NBA playoffs) Despite this concerning information, I was told there are no cameras on the second floor and no further investigation was conducted beyond reviewing the lock report. I’m 100% confident that it a staff member was involved.
What concerns me most is not just the missing property, but the apparent lack of security measures and follow-up. An unknown key attempted to access my room while I was away, yet there was no clear explanation, no meaningful investigation, and ultimately I was advised to file a police report on my own.
As someone who travels frequently and works as an event planner, this is one of the most troubling hotel experiences I’ve had. Guests should feel confident that their belongings are secure and that potential security breaches will be taken seriously.
If you’re considering staying here, I strongly encourage you to use your room safe, keep valuables with you, and be aware of the security concerns I experienced. Even for something as little as shades. The downside to that is your whole suitcase cannot fit in there.

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