Name: The Patricia Grand
Address: 2710 North Ocean Boulevard, Myrtle Beach, 29577, US

4/10

Poor

25 Jul 2026

Dale

Room 1008, PATRICIA GRAND RESORT, MB SC...Unit needed a lot of TLC. A/C in living-room area needed charging. Toilet did not flush properly. Because this was a privately owned unit, the hotel would not assist with this. Had to use plunger twice and plunger was old and dry rotted and kept turning wrong side out so you had to flip it back after each use. Mattress was an old inner spring mattress that probably should have been replaced years ago. Very uncomfortable! The flooring in unit had been replaced with with plank flooring which was nice looking but kitchen area was tile and had major cracking in 3 different spots where it met with the planking and would crunch if you stepped on it. Have stayed here at least 4 previous times booking through Patricia Grand and had no problems ans been happy with rooms. Would not book through Expedia/Vacasa again.

2/10

Poor

20 Jul 2026

Shannon

This place was a nightmare. It took over an hour to get checked in, they kept saying they didnt have my reservation and to call another number and they may have it scheduled under their property management and they said they didnt have my reservation either. They went back and forth saying too bad, its not my responsibility, its the other, referring back to the hotel or property management. Finally after getting in the room, it was disgusting, was not clean, looked like it had been trashed, the ceiling was falling off, the mirror was falling off in the bathroom, refrigerator was rusted, the wall was busted in, the curtains for the balcony didnt close all the way with a big gap and halfway hanging off, the tub drain didnt work and the shower head fell off. I had to get maintenance to come repair it, of which was not through the hotel either it had to be done through the property management, the hotel wouldnt even provide toilet paper or towels so we had to go buy our own. I also bought cleaning supplies and cleaned it so I felt comfortable using it. The dresser was falling apart, we didnt use it of course. I spoke with a manager who said I could be reimbursed for the room since there wasn't another one for us, I know I wont see that money. Beware of this place, my mom had the same issues. I paid alot of money for a room that was worse than ones I stayed in as a young adult with friends 30 years ago.

Family_with_children

2/10

Poor

17 Jul 2026

Colleen

DO NOT BE FOOLED-THIS IS NOT A GOOD VALUE

The pictures in the listing are clearly from 20+ years ago. The hallways and lobby are dingy. The elevators are not enough to accommodate the building.

Our room had visible black mold on the door that was clearly painted over. The a/c is 2 wall units that left the bedroom and living room chilled on one half and muggy on the other. The linens were slightly above prison grade and moderately clean.

The parking garage is VERY narrow and not lit after dark.

Also, dogs EVERYWHERE. I understand taking your fur baby with you, but there were many large dogs who were in need of a proper place to be exercised.

Friends_and_family Family

4/10

Poor

14 Jul 2026

Sonya

Checknin was a nightmare! Room smelled like dog strong. The sink in the kitchen was stopped up. It took multiple calls to get it fixed. Just not a good experience.

Family_with_children

10/10

Exceptional

13 Jul 2026

Gregory

We love it there.

Partner

2/10

Poor

13 Jul 2026

Brian

Absolutely without a doubt the WORST hotel experience I have ever had! Room was filthy, the elevators took forever.

2/10

Poor

12 Jul 2026

Shironda

They couldn't find my reservation for 1 hour and 45 minutes after the check in time. My feet swoll up due to not being able to get elevate them.

Self

4/10

Poor

25 Jun 2026

Christopher

The amenities were great. The room was dated and mattresses were less than desired based on the price of the room. The parking deck was awful. Getting anything other than a midsize car in the garage was difficult. The areas around the hotel smelled of marijuana.

Family

2/10

Poor

21 Jun 2026

Desirae

Communication was good, entry was easy, no early check in. The hotel itself needs A LOT of work. Better amenities and updates/fixing stuff. This certain place was “privately owned” so I kept going to the desk, to ask to change my information for my rental car and towels each time they told me no because they were not able to service me because it’s on the host.. I had to use four of my own beach towels to clean the bathroom floor up because the curtain doesn’t close all the way and it’s cloth plus no liner…. The ceiling is chipping all over the room and theirs not ventilation in the bathroom at all. The place was so humid the entire time which also caused us to use more towels. Laundry facilities are junk and not worth it.. I would not recommend this place.

Family_with_children

2/10

Poor

21 Jun 2026

Agwena

Check-in took about a hour in line. Then get to counter lady was not polite and poor communication. The room was considered a penthouse and Ive never seen a penthouse in this condition. Room has a smell…went and bought plug in sprays. Sheets were damp…bought sheets! Roaches were crawling…disgusting!! The cable had about 8 channels. Very disappointed in this stay. Money wasted!!!!!!!!!

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Dave

Miscommunications between the hotel and vacasa caused a large disturbance in the check-in process. Almost didn’t get my room with along with little to no customer service.

Partner

2/10

Poor

28 May 2026

SAMMY

Actually I did not stay at the Patricia. They did not have a room for me. The host never sent me the room code for the apartment. The front desk would not help me since they were not the property manager. So, I will be asking for a refund plus the extra money that I had to spend for another hotel room.

Self

4/10

Poor

20 May 2026

Sheryl

The sinks were slow draining in the bathroom. The tub was dangerous it needed a slip guard mat.

Checkin was awful I had to call to get the room number and code which gave me the run around until I got the right phone number. Will not be using t ou again. Oh and no dishwasher

Partner

8/10

Excellent

26 Apr 2026

Taylor

There was a disconnect between Vacasa and Expedia. I was not sent booking details , I had too call customer service multiple times to get my door code issue resolved getting into the room almost took an hour. The furniture was outdated but not that big of an issue. We had what seemed to be a nice balcony that we could not access because it was locked from the outside on both sides. The door also has a bolt lock that does not work but it’s is a key code entry so just be aware. Otherwise the stay was good. I would seriously recommend them cleaning the carpet.

Friends

8/10

Excellent

26 Apr 2026

elizabeth

This was a great place to stay.

Self

8/10

Excellent

08 Apr 2026

Denisse

Good for the price but needs a better service of cleaning

Family_with_children

4/10

Poor

08 Apr 2026

Cierra

It’s budget friendly but still not the cheapest. It is pet friendly, upon arrival we met a huge dog that was dripping wet and would not stop barking at two small dogs being held by their owner whom were not barking at all but rather scared. No problem if the barking would stop but it continued for at least 15 min. I heard barking numerous times here. I got really itchy and broke out in hives in my bed and my sons did on the pull out couch bed. The room was not dusted, floor was leaving our feet black, and there was evidence of bed bugs in my condo. The boxspring protector seen better days, had stains on it. Looked to be bed bug fecal matter all around the box spring, would explain the itchiness and hives. Good things about it would be the location, big balcony, a few pools indoor and outdoor, Hot tub, the hammock area was cute, easy check in. If I hadn’t dealt with the bugs, then I would say worth it. If you visit Myrtle beach you know the cheaper hotels will come with problems, I tried to book a in the middle range (3.5 star) hotel to hopefully avoid some of those issues but still ran into some. I don’t think I would book in the future. Spend the extra money for at least a 4 or 5 star hotel.

Family_with_children

10/10

Exceptional

07 Apr 2026

Shawnace

This was my second time with this hotel and I loved it yet again! I will also book again in the near future.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Ellen

We had a great weekend stay at the Patricia Grand. We look forward to staying here again.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Aaisha

Great

Business Family_with_children

2/10

Poor

26 Mar 2026

jimmy

Room was not clean, there qas some kind of something black specks on one of the beds. Suppose to be smokefree but found a cigarette inbetween the sliding glass door and it was nasty itself. We cleaned the room a bit and used lysol. The elevator smelled like a skunk. Was not abke to drive my truck into the parking area because it was too tight in the garage to turn. Lady at front desk told me to park out front since iI am disabled and cant walk but a short disrance. Next day found a note saying they were gonna tow if not moved. The bed was hard and cheap covers. Not what we are accustomed to at a resort. Wont be going back there and certainly isnt worth any of the deals they offer. And there was no privacy as all your neighbors can view one another because our room wasnt ocean front as we are use to having. I dont think this place has any as all we saw were icean VIEW not front. Pool was clean, worst was the outdated tvs and internet. Def need new and better beds and furnature with updated tvs and internet.

Partner

6/10

Pleasant

23 Mar 2026

Cathy

We had issues witb door code all weekend. Front desk unable to help. Called Vacassa customer service to help us and they couldnt find our reservation because the confirmstion that was given in our email wasnt accurate. The room was clean just needs some updating.

Partner

8/10

Excellent

21 Mar 2026

Renee

The room was clean and had a great view. We were disappointed that the restaurant and coffee shop were closed.

Partner

10/10

Exceptional

15 Mar 2026

Tracey

Very cost efficient and the room was beautiful!

Partner

8/10

Excellent

14 Mar 2026

John

Did not eat breakfast at the venue. Ocean view was very good for a side room

Friends

10/10

Exceptional

01 Mar 2026

Jalani

Thoroughly enjoyed it

Partner

10/10

Exceptional

28 Feb 2026

Shironda

Great resort

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Janina

Clean room, amazing view, nice bathroom & comfy enough bed! 2nd year coming & def won't be the last.

Self

2/10

Poor

17 Feb 2026

Maurice

We drove all night.... 15 hours to get there to enjoy all of Valentine day and Sunday. We got there at 2am . The night clerk could not find us and refused to call anyone and just told us to sleep in our car for awhile. By all this time it was after 4 am. No vacancy any motel close by. She said it was privant property and could not even offer us a wash cloth much less a blanket. We had to sleep in our car which is a small car...no blanket no pillow, only thing we had to cover with was a dog rug and it was in the low 30 .by time we got checked in we were to worn out to do anything much less go out for Valentine dinner, we just stayed in the room and ate peanut butter sandwich. There was not a coffee pot in the room and they brought me one, it did not work and took three times to get a working one. No coffee offered anywhere. The balcony was horrible with poor view of the ocean. We were very disappointed after such a long drive.

Partner

10/10

Exceptional

15 Feb 2026

Meggan

Everything was good

Partner

10/10

Exceptional

05 Dec 2025

christopher

This was a quick get away after the holiday for shopping and was conveniently located and had a great view of the ocean.

Friends_and_family Family

6/10

Pleasant

30 Nov 2025

David

Cons:
We killed two roaches
Blood on sheets
Poor water pressure
Small bathroom
No dishwasher

Pros:
Beach front
Spacious room
Nice view
Plenty of parking

Leisure Partner

8/10

Excellent

08 Nov 2025

Richard

The room was great, but the shower water pressure was so poor I won't be returning. It barely sprinkled water.

Leisure Family

10/10

Exceptional

02 Nov 2025

Michelle

Hotel is nice.

Leisure Friends

10/10

Exceptional

02 Nov 2025

Chris

Great room, great amenities, clean & pet friendly. Have stayed here many times and will continue.

Partner

6/10

Pleasant

02 Nov 2025

Christine

Would not stay here again. Stayed four nights with no room service. Having to code in numbers to open door to room was a nuisance!

4/10

Poor

17 Oct 2025

Ethan

There were roaches in my first room. After requesting a different room I had to go through multiple people before getting a new room. That room HAS had roaches. Not \"palmetto bugs\". German cockroaches. Absolutely disgusting.

Friends_and_family Friends

8/10

Excellent

06 Oct 2025

Kevin

Parking garage was tight. Didn't care for pets being there. They didn't inforce their rules about the size of dog's and breeds. Or smoking on grounds

Leisure Partner

10/10

Exceptional

04 Oct 2025

Patricia

Ocean front was fabulous. Staff was friendly and very helpful. We didnt use the pool but the area was neat and tidy.

Business_and_leisure

6/10

Pleasant

28 Sep 2025

HENRY

Had a decent view of he Ocean. Building appears to need some TLC. Multiple Hurricane Balcony Windows/Doors have loose insulation hanging from several Units on 8th through 10th floors, had to clean bottom of feet before putting on shoes; Floor was swept but hasn't been mopped. Pool Bar had beach towel on awning entire week but the slipper beside it was blown off by the wind. Multiple units had visitors smoking something other than cigarettes (did not feel it would safe to drive from contact smoke). The Place had a different feel about it from a stay in February of 2022. Not a good change.

Leisure Partner

6/10

Pleasant

21 Sep 2025

alfonso

Door room open haro

6/10

Pleasant

21 Sep 2025

Kerri

The property and staff were very good. Our room was awful!!

Leisure Family

10/10

Exceptional

19 Sep 2025

Karen

K sept 2025

Well this this the 4 years. We away stay 12th floors or above. But this time we went to 17teen lv it. Bar great and ocean view great pool everything was great I b back again and again.

Partner

10/10

Exceptional

16 Sep 2025

ShaKaera

I recently stayed at The Patricia Grand in Myrtle Beach, and overall I had a really nice time. The best part was definitely the location, it’s right on the beach, so I could just walk out and enjoy the ocean whenever I wanted. The balcony view from my room was beautiful, especially in the morning.

Leisure Partner

8/10

Excellent

12 Sep 2025

Derrick

Just an older hotel but it was clean, well maintained and the staff was friendly.

Leisure Pet

10/10

Exceptional

05 Sep 2025

Jemal

Staff was really nice and helpful.

Leisure Family

8/10

Excellent

04 Sep 2025

Sandra

We always enjoy staying at the Patricia Grand hotel. The rooms are clean, the staff is friendly, in the summer they have a DJ at the pool, it's a great view of the ocean and most important to us they are pet friendly. I would recommend staying here to anyone

Leisure Pet

10/10

Exceptional

04 Sep 2025

Wendy

Everyone was so friendly and kind

10/10

Exceptional

04 Sep 2025

Kimberly

We loved being here especially since we have 2 kids and they loved the pools, hot tubs, lazy river and that it was so close to the beach. However, our room was in kinda bad shape. The ceiling had spots that were coming off, there was a hole in the wall in the bedroom, and the floor in the bathroom had a spot where the flooring was ripped. We also had a lot of gnats or fruit flys everywhere in the room and the closet door beside the bathroom was like halfway coming off the track. Besides the room we stayed in we love this place!

Leisure Family

6/10

Pleasant

31 Aug 2025

Sarah

Needs updating and is dirty

Leisure Partner

6/10

Pleasant

31 Aug 2025

Gwendolyn

Its was ok.i had ask for oceanfront, and we received a side ocean view. Room didnt smell good. We wasnt pleased at all.

Partner

2/10

Poor

31 Aug 2025

Verified traveler

Entry system using number code is too sensitive. Multiple tries are required. When successful, a push with full body is required to get the door open. Was told that the use of card keys were replaced due to freezing in the winter months. Curious how many days this actually occurred at Myrtle Beach.

Partner

10/10

Exceptional

30 Aug 2025

Jose A

Las piscinas me encantaron😍

8/10

Excellent

29 Aug 2025

Kimberly

I wish you had breakfast buffet instead of charging $14 for food that looked frozen or fake. Other than that itc was a great stay.

Leisure

8/10

Excellent

28 Aug 2025

Glenn

Hotel itself was a little outdated, needs some refreshing, but it was ok for the price. Close to all amenities. Close enough to the boardwalk strip, but far enough away from the noise. Staff were very nice and helpful. Parking garage can be a little tight, especially if you have a truck or large car.

Leisure Family

8/10

Excellent

18 Aug 2025

mike

Very nice property

6/10

Pleasant

17 Aug 2025

Roberto

Bathroom door needed to be pushed to be closed, tv apps are not being updated so when you open certain apps they were long overdue updates that took forever to download before you can use it. The pool area and jacuzzi can use a deep cleaning. Wasn't a fan of the code to open the door, should update to card tap. As for checkout time being 10 totally bad idea, everyone is rushing out on the elevator to check out so it takes forever to get an elevator with space for you to go in. Should update checkout time to 12

Leisure Family

10/10

Exceptional

16 Aug 2025

Ben

Ok

10/10

Exceptional

13 Aug 2025

Wanda

This property was clean and everything you needed was in the area, food, night club, cvs.

Leisure Family

10/10

Exceptional

10 Aug 2025

Peter

The only bad thing about the stay was elevator wait during check in and check out. Other than that it was amazing! Can’t wait to go back

Leisure Partner

10/10

Exceptional

10 Aug 2025

Edna

Great Stay

Great food options, comfortable room, VERY pet friendly. Everything easily accessible

Friends_and_family Friends

8/10

Excellent

10 Aug 2025

Habiba

We have really nice view from the room and the staff was really friendly and pool was clean.

6/10

Pleasant

10 Aug 2025

Eugene

I did not try the food options in the hotel. I followed the sign to the gift shop and it was full of old mattresses. The hotel only gives you 2 tiles and 2 rags at a time. I had a family of 4 and had to keep going down to guest services to switch out the 2 tiles and rags for another 2, so everyone could wash up check out is at 10 am and seems kind of early compared to other hotels. The hotel room was ok and had great scenery otherwise.

Family

10/10

Exceptional

04 Aug 2025

FLETCHER

Liked that it is pet friendly.

Leisure Family

8/10

Excellent

03 Aug 2025

Christopher

The parking garage is very small and tight. The elevators are shaky, we got stuck once and then 2 were shut down for our entire trip. The rooms is moldy BUT for a pet friendly hotel, the access to the beach it was a good stay. It wasn’t bad just average.

Leisure Partner

6/10

Pleasant

03 Aug 2025

Kaye

Ocean front

6/10

Pleasant

29 Jul 2025

Jennifer

Reasonable price. Clean. Kitchen was well stocked. DJ at pool was a nice touch. Unit had a Queen Pull Out Sofa Bed that had a mattress that was awfully thin, requested extra comforters & stacked those on top to make it bearable. Elevators were slow, hot & completely broken down daily. Toilet leaked & ran the entire stay. Fire alarm went off at 5:30 & 6:30am due to a glitch in the system. Had to evacuate from 14 floors. Activities only happened during the week - no weekend activities other than pool DJ. Door codes were 10 digits long - awfully long number to remember so we had to take our phone everywhere so we could look at the number! If you got it wrong it would lock out & have to be reset at 3x.

Business_and_leisure Family

10/10

Exceptional

27 Jul 2025

m

Evertime we stay here its a good time for my family and our dog.

Leisure Family_with_children

8/10

Excellent

26 Jul 2025

Kayla

Room was clean and balcony was nice. Elevators are not air conditioned which was a bit rough when outside temps were 100° and going up in humid box. Rooms had AC and that was nice. Our room had kitchen which was really nice to have the big fridge and freezer. It was a nice stay and being right on the beach was a huge plus. Overall, it was a nice place to stay.

Leisure Family

6/10

Pleasant

25 Jul 2025

Kendra

Alright

Room was alright beautiful view didn’t feel it was cleaned good tho our soap was over half empty and our pull out couch bed had crumbs all in it? But other then that it was a decent room and decent stay I give it about a 3 I would consider staying there abain

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Elisha

The property was awesome.

Leisure Partner

6/10

Pleasant

23 Jul 2025

Paula

Patricia Grand

The stay was ok. We brought our small dog and I saw nothing about the fee when booking the room. Also, the info about dogs is that only dogs weighing 20lbs or less were allowed. However, we saw atleast 6 dogs who were very large. Also, no bags for dog waste so there was dog manure all in the grass and some even on the sidewalk.

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Patty

When I made revisions l thought we were getting condos but we got a small room

Partner

8/10

Excellent

20 Jul 2025

Tina

We loved the location, the view, and the people working there are very nice.

Leisure Partner

4/10

Poor

16 Jul 2025

Natalya

No Daily cleaning

We had a plumbing problem. We called the front desk and was informed that there is no maintenance available until 9am. Maintenance did come and fix the toilet. I asked front desk when housekeeping would arrive and was told that there is no daily cleaning. The room will not be cleaned until we check out. I stated but the bathroom needs cleaned because the toilet was clogged and the bathroom smells. The front desk staff stated that there's no cleaning until we check out. I stated can I get cleaning supplies to clean the bathroom he stated that they do not supply cleaning supplies but I can come down and get clean towels, trash bags, paper towels and toilet tissue.

Friends_and_family Family

8/10

Excellent

14 Jul 2025

Daniel

Room and bathroom was clean. Smells good. Disappointed that restaurant/bar was closed on Mondays and Tuesdays. Had to go to the hotel nextdoor to get a mixed drink.

Leisure Partner

4/10

Poor

13 Jul 2025

Rossie

It’s needs a really bad upgrade, the curtains have mold and the I feel smell like mold and it stick. My family and I always stay here when we come to Myrtle bc of all the pools, but if I ever go back I will not be staying here.

Leisure

8/10

Excellent

09 Jul 2025

Catina

Good place to stay.

The room was okay nothing spectacular. The room felt damp the whole time. The bed was comfortable but the sheets were not the best. They were knotty which made them feel a little rough on the skin. The view was fabulous!!! The pool areas were nice lots to choose from. But the small pool and hot tubs had ALOT of sand in them. Which I do understand but still looks nasty. The restaurant on the 2nd floor. OMG it was one of those one and done type places. To expensive for the amount of food you get. The place was sold out and it is a dog friendly hotel but it was quiet and everyone was so nice. The front desk ladies were so nice and helpful. I would stay agin.

Friends_and_family Family

6/10

Pleasant

06 Jul 2025

Laura

Ok, but wouldn’t return.

Just completed a stay at Patricia Grand. Overall, place is OK, but we wouldn’t stay there again.
Pros: in good area if like to be close to eateries or mini golf, indoor & outdoor pools, right on beach, parking garage across street, studio apt comfortable & roomy, balcony has view of beach. Restaurant is very good. Cafe in lobby. Adequate utensils, etc..in kitchenette, full size fridge.
Cons: outlet behind chair was loose, bedside lamp not working, safe was in locked open position, door number lock was finicky, ac not very strong, shower nozzle coming out of wall (when maintenance was notified by front desk, they came quickly to repair everything but loose outlet behind chair), noisy, smell of smoke when out on balcony - not sure if this was from our hotel or one right next door, shower spray very light, no conditioner in bottle on wall, front desk variable- some very nice, some indifferent. Had to strip bed before leaving, no housekeeper during our stay but front desk said to contact them if need items. Can be noisy.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Sonja

Wonderful pools and tubbing area and beautiful Beach.

6/10

Pleasant

30 Jun 2025

Dennis

The room was clean. The balcony faced the ocean as advertised, but there was yet another balcony in front of it with a drain and two pipes that ran from the corners to the drain in the middle. You could see the ocean, but you had to look at the balcony with the drain at the same time. We accidentally left some hang up clothes in the room. I contacted Vacasa in an attempt to reclaim my clothes. They said they would contact a local representative and check with them. I checked again a few days later. Still no word.

Business_and_leisure Partner

10/10

Exceptional

29 Jun 2025

Stephen

I am a repeat visitor, I come just about every year to this property. The overall property have withstood the test of time but some of the rooms can use a little upgrade hopefully coming in the future. A special thank you goes to Heaven, she really made me feel very welcome as my bartender at the Indigo restaurant I enjoyed my meal and conversation.

Leisure Self

10/10

Exceptional

29 Jun 2025

Rudolph

Everything was great ! We will definitely be back and will tell others .

Leisure Family_with_children

10/10

Exceptional

28 Jun 2025

Jay Brian

The place was great and everyone was accommodating.

Leisure Family

6/10

Pleasant

22 Jun 2025

Michelle

The room was spacious but in desperate need of remodeling. The code to get in was ridiculous and rarely worked on first try! The staff were nice and the restaurant was decent.

Leisure Family

8/10

Excellent

17 Jun 2025

Timothy

Patricia Grand was nice, clean, convenient to many activities & restaurants.
Only down side was NO Housekeeping!

Friends_and_family Family

4/10

Poor

15 Jun 2025

Samantha

The key pad for our room didn’t work, even after multiple attempts by hotel staff to fix it. Very inconvenient.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Michael

Everything was great except the room key code is way to many numbers and it was frustrating. Had to have the receptionist open the door on 2 occasions.

Partner

8/10

Excellent

13 Jun 2025

myrven

We had a wonderful time staying at the Patricia grand at Myrtle Beach. The room was in good shape and we had a wonderful stay. The bed on the other hand was kind of hard. That’s why I did not give a five star rating. Other than that. We had a wonderful time and a wonderful stay at the Patricia grand

2/10

Poor

12 Jun 2025

Christopher

We initially were very pleased with the accommodations, but on our second day at the hotel, someone gained entry to our room and stole my wife's laptop and charger. It was out on the desk and was charging. Funny thing, her pocket book was on the desk too, but didn't appear to be touched. The people at the front desk were less than helpful and rude. They said they had no security cameras on the halls for privacy reasons, and no one at the hotel had access to the rooms until after guests check out, when the door codes are erased and housekeeping can enter to clean for the next guests. They implied that maybe she had too much to drink and only thought she had her laptop, and then told her to file a police report. I know she had her laptop and even had to move the desk so that the charger could reach the wall outlet. The safe in the room was also broken and would not close.
Sadly, the hotel is in a great location and priced pretty well, but this whole ordeal tarnished our perception of the Patricia Grand. We hoped we wouldn't have any other issues, because they don't seem to care for the needs of their patrons.
The rest of our stay was very good. Great friends, great food, and great times. But we will not stay at this establishment again for safety concerns.

Leisure Family

6/10

Pleasant

09 Jun 2025

Darlene

excellent service,place a little dated mattress needs update over all very nice

Partner

8/10

Excellent

05 Jun 2025

Jimmy

Although our room was 'relatively' clean, I felt the room needs renovation overall. Shower pressure was very good. We really enjoyed the pools and hot whirlpools. The side view was actually very good.

Leisure Family

6/10

Pleasant

01 Jun 2025

Janice

More waves than the ocean

Check in process was simple and quick. Upon entering the room we noticed the balcony door lock was missing the locking mechanism. The telephone did not work. The bathroom sink had a crack in it. Main door has a fake lock that is only there for looks. The bed was the worst bed we've ever slept in. It has more waves in it than the ocean. Seriously, there were no comfortable spots to lay on. The mattress needs to be changed asap!
The room was very clean!
Shower pressure was good.

Partner

8/10

Excellent

26 May 2025

Skye

Was a nice stay for it being Memorial Day weekend. We did see small cockroaches on the last night we

10/10

Exceptional

25 May 2025

Blakista

Great place

8/10

Excellent

25 May 2025

Paula

It needed upgrading for the elevators or add another. Housekeeping was very, very pleasant and so sweet.

Leisure Self

6/10

Pleasant

23 May 2025

Erica Patrice

Hotel was outdated, our room smelled like mold. The tub didn’t drain so you stand shin high in your shower water. Attempted the hot tub but it was slimy.

Leisure Friends

10/10

Exceptional

20 May 2025

Carlos

Everything was good no issues had a great time

6/10

Pleasant

18 May 2025

Marsha

The check in and check out process was incredibly easy. The pools and hot tubs were great. Room was nice and clean. It was mostly quiet, except for the second afternoon when people down the hall were arguing in the hallway. The biggest downside was the elevators and lack or luggage carts. The side where we stayed only had two of the three elevators working. It took over 45 minutes to get downstairs when we were trying to pack up and leave. The elevator only opened 5 times in that span, so it wasn’t like we kept seeing packed cars. We weren’t seeing the doors open that much. I understand that it would be hard to add more elevators, but the broken one should have been fixed before the spring/summer travel season started.

Leisure Friends

6/10

Pleasant

14 May 2025

David

There were roaches on the wall. The zinc was dirty. Bed was old. No alarm clock; was unable to use the electrical outlet for my phone because it was out of place. The view was spectacular! Pool area, beach, was perfect. Location was really good.

Leisure Family