Name: Quality Inn Prescott
Address: 1105 East Sheldon Street, Prescott, 86301, US

10/10

Exceptional

02 Aug 2026

Robert

Clean quiet

6/10

Pleasant

28 Jul 2026

Jeremiah

I recently stayed at the Quality Inn Prescott. The staff was friendly and welcoming, which I appreciated. However, the hotel itself was not the cleanest. The hallways had very dirty carpet, and the building felt uncomfortably warm throughout my stay.
While my room appeared clean, the overall property gave the impression of being run more like a long‑term stay hotel, and its appearance reflected that. With some improvements to cleanliness and how the property is maintained, the experience could be much better. I would recommend for only a night and no more than two.

4/10

Poor

26 Jul 2026

Helen

When my husband and I arrived the room where we stayed had trash underneath the bed and the air-conditioning was not working correctly.

Partner

4/10

Poor

18 Jul 2026

Mariana

Close to Yavapai college and downtown Prescott

Family_with_children

10/10

Exceptional

14 Jul 2026

Wayne

My only comply was that the pool looked a bit murky. Otherwise it was great. The two gals that we had working the front counter were very kind and accommodating. The location is great too. Breakfast was simple but enough. Kind of wish there were peanut butter packets to go on our waffles :)

2/10

Poor

13 Jul 2026

savannah

I booked two nights here, I thought I had booked for Aug but apparently the reservation was for this past weekend. We travel a lot since my daughter plays competitive softball so we actually have several tournaments in Prescott in a two month span. So since I did not show for my reservation, I was a put down as a no-show. No call. They charged my account more than what’s the original reservation was supposed to be for, plus another $89 fee plus another charge for $189. They refused to refund any of the amount, I understand being charged the original $240 price for the booking but I’m not sure why I’m being charged the other two fees. I tried calling them, and I cannot get a straight answer, I also had hotels.com,Try to advocate to have the charges reversed but they refuse. I am very disappointed and my daughter softball team, and all other 12 players will no longer be booking any reservations at this hotel.

4/10

Poor

12 Jul 2026

FERNANDO

The room we booked was poorly cleaned. You can see where it was sprayed with a cleaning if solution but never got wiped down. The bathroom was not cleaned well. The bathtub drain was clogged, dirty water was coming up and out of the drain. This hotel looked well in pictures but is a little outdated. It also looks well maintained from the exterior.

Family_with_children

8/10

Excellent

11 Jul 2026

Jill

The room was clean and for the most quiet. I was given complimentary water at check in which I very much appreciated. The only drawback was my room was directly across from the ice machine. There was a softball tournament in town and lots of guests were filling their coolers and drink containers with ice very early in the morning so it was a bit noisy.

Self

10/10

Exceptional

10 Jul 2026

Tom

C
Nice room
AC unit was terribly loud
Walls/doors are thin heard every door open and shut
Pool was a nice add

Partner

10/10

Exceptional

07 Jul 2026

Oscar

Clean rooms

8/10

Excellent

07 Jul 2026

Jim

Good

Self

4/10

Poor

06 Jul 2026

Eric

Hot breakfast was waffles only. WIFI was a pain. Had to log in constantly if you were not active for about 5 minutes or out of range coming back in range. Bath tub was slow to drain during shower.

Self

10/10

Exceptional

05 Jul 2026

Samantha Rhett

Honestly no complaints. Prices were high but I think that was due to the fourth of July weekend. Overall, great stay and would come again. Clean, beds were comfortable, AC worked, pretty solid continental breakfast.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Frank

Front desk staff were uniformly excellent

Self

10/10

Exceptional

29 Jun 2026

Janet

It was a great location and everyone was very nice. Could have more breakfast options

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Carol

The staff were friendly and helpful. Our king room was fairly spacious and clean. The bed was comfortable, but the air conditioner never shut off and was a little noisy at night. We had a nice size fridge and microwave which we used both and very much appreciated having these in our room. The breakfast was just OK. The selection is limited to waffles, cold cereal, muffins, yogurt and a bowl of fruit. Would have been nice to have more hot foods to choose from.

Partner

8/10

Excellent

15 Jun 2026

Gloria

Bed linen soiled. We got a different room after I reported the incident.

Family

4/10

Poor

14 Jun 2026

Megan

The room was not cleaned. An inch of dust on the surfaces, room had an odor, sheets stained, bathroom needs seriously TLC- not properly cleaned and shower head barely worked.

Swimming pool was green- unable to use.

Partner

8/10

Excellent

14 Jun 2026

Steven

Breakfast was better than the run of the mill you normally get.

Family

10/10

Exceptional

14 Jun 2026

Michael

Nice clean hotel. All the areas of the hotel were clean with easy access to the pool.
Rooms were comfortable and the A/C worked beautifully. Stayed for one night. Good location, plenty of parking. Restaurants all around as well as shopping just down the street. Short trip to downtown and in the other direction, shopping centers and more restaurants. Would definitely stay again.

Partner

2/10

Poor

12 Jun 2026

Karin

Didn’t even stay but got charged for at least a 24 hour visit. It smelled really bad. The lock was busted and it would not even work so door barely shut properly walls were paperthin.

Friends_and_family Family

4/10

Poor

12 Jun 2026

MARTEAL

I like the fact that it was near downtown. That was very convenient. But you can't make a left turn out of the property. So if you want to go to the left you have to go down the street
The rooms are basically clean. There was some hair in the tub, but not a big deal. The staff is pretty nice, but when I did 2 back-to-back stays, even though I had my key room key switched out, they deactivated it at the door and I had to come back downstairs with all my packages. It was a little annoying. The breakfast doesn't have in protein. Mostly just sweet stuff.

Self

8/10

Excellent

08 Jun 2026

Connie

I was traveling with my father who needed a first floor room and the staff was very helpful both in getting us a room and in general.

Family

8/10

Excellent

07 Jun 2026

Eric

Great for helping at check in.

Business

10/10

Exceptional

07 Jun 2026

Rene

Welcoming, clean, friendly staff, nice pool, have us flexibility for a little later checkout. Would definitely stay again!

Partner

10/10

Exceptional

06 Jun 2026

Dawn

All of it was excellent! Front Desk was helpful, polite and professional.

Pet

10/10

Exceptional

05 Jun 2026

Cynthia

Overall great place to stay for short weekend.

Family_with_children

6/10

Pleasant

04 Jun 2026

Tina

It’s a nice place to stay with pets. This was our second time staying there.

Pet

2/10

Poor

31 May 2026

Jose

Rooms are good but what they called breakfast should never said breakfast included I travel a lot but the quality inn in Yuma it’s awesome less expensive than the Prescott good breakfast as they mentioned

Business

6/10

Pleasant

31 May 2026

Philip

Our interaction with the staff was minimal, but they were polite and helpful. The room was tidy but there were handprints on the headboard and the cord to the lamp was frayed so we had to use the nightstand lamps. Breakfast was good, both waffle irons worked well. Parking was okay. Our key cards were very finicky and we had to hold them just right in order to get in. Not a bad overall experience but a few negative things that really stood out.

Partner

8/10

Excellent

30 May 2026

Patti

Upon arrival, the desk clerk made a mistake with the payment method. We wanted to put the room on a different card but she seemed unsure how to do that and the payment ended up on the original card.

Upon checkout, a different desk clerk was able to fix that mistake and get the payment on the card we wanted.

The first clerk was quite apologetic, but it seemed that she was unsure of what she was doing. Perhaps more training is needed.

Everything else was fine.

Family

8/10

Excellent

29 May 2026

anita

Staff were helpful and friendly.

Family_with_children

10/10

Exceptional

27 May 2026

Aniyiah

awesome and safe thank you

Partner

10/10

Exceptional

27 May 2026

Jeffrey

Staff was amazing. Rooms were clean. Parking was secure, centrally located within Uber distance from dining and drinking establishments.

10/10

Exceptional

26 May 2026

Jose

Good place to stay at

Family

2/10

Poor

25 May 2026

Sonya

The room had a terrible smell, ac rattled, linen was not clean, used the grill that hadn’t been cleaned in a very long time and they had no utensils to clean it. Staff was very rude except for the first person who helped us check in. Breakfast was waffles, cereal, muffins and yogurt

Friends_and_family Family

4/10

Poor

23 May 2026

Lorrie

Easy to find and easy access to downtown and leaving town.

Self

8/10

Excellent

22 May 2026

michelle

rooms were very clean and comfortable. staff was super friendly and helpful. would definitely stay again!

Family

10/10

Exceptional

20 May 2026

Rodney

Everything went well, very late check in and they were ready.

10/10

Exceptional

19 May 2026

Darcy

Very nice would use again

6/10

Pleasant

18 May 2026

Lawrence

Breakfast could be better. All they had was a waffle maker and fruit. I usually stay at the Days Inn because their breakfast has eggs, bacon, sausage and potatoes. Plus, yogurt, bread, cereal and fruit. Much better.

Self

8/10

Excellent

18 May 2026

Barbara

We stayed in a handicap 1st floor room. I expected more space in the room itself but it actually seemed a bit smaller than other king rooms. The bathroom, however, was bigger. The shower really needs to be regrouted and towel racks should be close to the shower, not on an opposite wall.

Partner

2/10

Poor

17 May 2026

Phyllis

We walk into the room and it smelled milky.
The drapes were partially hanging off the rod. In the bathroom their were brown spots on the wall around the toilet holder. There were several marks on the bathroom frame.
I called the front desk and was told no one was there to help with the issues so I tried to fix the drapes and clean the concerning spots.
What really shocked us though was when I notified the front desk of a person acting erratic in the parking lot. The person was in the parking lot dancing and singing then talking like they were having a real conversation. I was in my room for at least 2 hours and when I came out they were still there, in the same spot doing the same things. It was so dangerous because by this time it was dusk and was hard to see them.
I went to the front desk and asked for security and was told there was none and I proceeded to tell the desk clerk about the situation and she said \"oh no, they're still here\"? I said you need to call the police then and she asked me \"why, are they bothering you\"? I was speechless for a moment and said this is a dangerous situation. People are driving in and out and families are walking around. She was refusing to call anyone and I said I'm not leaving until you call the police. She finally moaned about it and said \"oh, alright. For whatever reason she didn't want to call anyone. I said as a guest i should feel safe.
The room rates are not cheap but the rooms are. Definitely not worth the price.

Family

10/10

Exceptional

17 May 2026

George

room was nice & clean dog park area was nice for our small dog

Family

8/10

Excellent

12 May 2026

crystal

Clean room great shower nice area to walk dogs

Partner

4/10

Poor

10 May 2026

Susan

I had to move to 3 different rooms when I checked in. One the AC did not work, the second one the phone did not work. The breakfast was sub-par. The rooms and hall were boring in dreary neutrals and black. The desk was too high to do meaningful work for a short person.

Self

10/10

Exceptional

10 May 2026

M

They need a Snack machine!! Not just a soda machine.

Self

10/10

Exceptional

09 May 2026

Mark

enjoyed the breakfast - - plenty of choices for everyone.
My room was clean and comfortable

Self

4/10

Poor

04 May 2026

Carlene

When we arrived to check in we were told we needed to pay a $100 “refundable” fee that we weren’t told about prior and weren’t prepared for. This fee was not on the receipt anywhere so we were just supposed to trust that it would be refunded “in a few days.” The room was very small and the beds were very firm/hard and quite uncomfortable. The bathtub drain was backed up. Our experience was disappointing with this place to say the least. There are much better properties in Prescott for the same price and without any hidden fees. I hope this review helps others with their travel experience.

Family_with_children

8/10

Excellent

02 May 2026

Bob

The staff was quick to respond to requests from guests.

Partner

10/10

Exceptional

27 Apr 2026

Leshawn

Polite staff. Rooms are clean; mines had a mini fridge and microwave. Vending machines are well stocked. Breakfast is provided with a variety of items to choose from. Lobby and dining area is spacious. Well lit parking lot. I enjoyed my stay.

8/10

Excellent

26 Apr 2026

Judith

Comfortable!

Partner

10/10

Exceptional

25 Apr 2026

josue

Excellent

4/10

Poor

24 Apr 2026

Charles

This was the worse quality inn I never been to I work across the valley an always used quality inn wherever I go but this one no 3 days no room service poor breakfast

Partner

8/10

Excellent

23 Apr 2026

Jessica

The hotel was a clean and friendly place to stay. The breakfast was good each morning. It’s not the most updated and fancy, but it worked for what we needed it to work for.

Family_with_children

8/10

Excellent

22 Apr 2026

Anthony

The lampshade in the room was pretty stained and nasty

Family

10/10

Exceptional

22 Apr 2026

Kandace

Clean room, nice breakfast selection, all staff were kind and professional, we had a handicap room which made the stay extremely comfortable for my husband.

Partner

8/10

Excellent

22 Apr 2026

Andrew

Easy check-in, pleasant staff. Mattress not so great.

Partner

10/10

Exceptional

10 Apr 2026

Dennis

Yes

Self

8/10

Excellent

09 Apr 2026

Eddie

Centrally located. The hotel needs upgrades.

10/10

Exceptional

07 Apr 2026

David

Good value for money stay

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Barbara

I really like this hotel—spacious room with frig and microwave, a nice cafe a couple of buildings over, and about a mile walk to courthouse plaza and town

Partner

10/10

Exceptional

04 Apr 2026

Jaron

Breakfast wasn’t that great not to many options.

Family_with_children

2/10

Poor

31 Mar 2026

Manuel

Front desk staff is really rude. I would get sassy attitude whenever I ask any questions.

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Todd

No thanks. I don’t want to review.

2/10

Poor

29 Mar 2026

GUILLERMO

The rooms have a very bad smell, the carpets are very dirty.

8/10

Excellent

28 Mar 2026

Cindy

The check in staff was very personable and friendly. The room was clean and well stocked.

8/10

Excellent

28 Mar 2026

Suzanne

The availability of waffles came later than the stated hour breakfast starts. Perhaps start warming up the irons early.

Partner

10/10

Exceptional

28 Mar 2026

Tim

The staff was amazing. Gavin the manager is the best work with us when we had to move to a room in Phoenix. He helped us try and find a room to save us time looking. The staff was/is super friendly helped us out so much. If you looking for a really reasonable great place to stay that is per friendly and your traveling through or to Prescott this is the place to stay. It's right on the outskirts whiskey row.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Karen

Breakfast was adequate, but would've been better if they offered toast and boiled eggs. I appreciated the bath mat in the tub. I slept really well, too

Partner

4/10

Poor

25 Mar 2026

Brian

Room was filthy, elevator smelled like cigarettes, breakfast was terrible. Definitely wouldn’t stay here again

4/10

Poor

24 Mar 2026

Diana

Rooms are small, dated, and smell of mildew. Found a toenail in the freshly made bed upon check-in. Walls are thin — you can hear everyone and everything around you. Sheets are worn and yellowed. The odor of the room was the worst part of our short stay.

10/10

Exceptional

23 Mar 2026

Kirk

Nice place to stay when in Prescott. Nice outdoor patio area, nice pool

Self

6/10

Pleasant

23 Mar 2026

Rachel

The location was nice, but the hotel is pretty dingy. Our entire team stayed there in different rooms and most parents complained the rooms were dirty. One even stated there was hair in the shower. Continental breakfast was limited. They had waffles, muffins, yogurt and cereal. Coffee was good. Front desk staff was not too friendly.

Friends

10/10

Exceptional

23 Mar 2026

Bridget

We stayed for a volleyball tournament

Friends_and_family Family

2/10

Poor

22 Mar 2026

Sara

Tina attempted to be helpful. She was very friendly but over promised and under delivered. Said there would be a AAA discount applied and it wasn’t. Room was ridiculously expensive for what it was. Stained bedding, clogged shower, stained shower floor, the hotel itself had an odor. Worst stay. Walls are paper thin. Very overpriced for what you get. Beyond disappointed

Partner

10/10

Exceptional

13 Mar 2026

Angelita T

Rules are very nice kept up. The gentleman at the desk was very professional very helpful.

Self

10/10

Exceptional

08 Mar 2026

Emily

Clean, convenient, spacious, good breakfast, nice staff, etc.

Family

2/10

Poor

07 Mar 2026

Meghan

Terrible management. Rude to employees and customers

10/10

Exceptional

05 Mar 2026

Robert

Yes

10/10

Exceptional

28 Feb 2026

Lavon

Room was clean, staff was awesome, price was good.
Loved that they had a dog park.

Self

10/10

Exceptional

26 Feb 2026

Linette

Katie at the front desk was so sweet and helpful. Will definitely stop by again next time I’m passing through!

Self

8/10

Excellent

23 Feb 2026

Kristy

Staff is nice and helpful. The property is well maintained. A couple of small issues with the room, but nothing that made us uncomfortable. Easy to get to, well positioned for getting around town.

Pet

4/10

Poor

22 Feb 2026

Sheila

When walking into the room one bed looked like it had already had someone shuffling the bedding, the other had crumbs of food on the folded down part of the sheets. I asked for another room and was given one. The heating worked but the fan of that thing was terrible. Turned it off to be able to sleep. It worked for one night but probably wouldn't look to stay at another Quality Inn.

Family

8/10

Excellent

17 Feb 2026

Joanne

Clean room. Easy walk to Old town. Very convenient.

Partner

8/10

Excellent

16 Feb 2026

Crystle

Clean room

Business Self

8/10

Excellent

11 Feb 2026

carlos

!

6/10

Pleasant

11 Feb 2026

Mike

Little older and small room

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Lori

Staff was beyond courteous, super helpful in every way. Room was clean, pillows were AMAZING! Breakfast was excellent! I would absolutely reccomend and stay again at this location.

Business_and_leisure Family

8/10

Excellent

10 Feb 2026

nancy

Staff was great. Breakfast area was spotless.

Business Friends

10/10

Exceptional

09 Feb 2026

Bridget

Room are clean

10/10

Exceptional

06 Feb 2026

DENNY J

Yes

Business Self

2/10

Poor

01 Feb 2026

KEVIN

Extremely rude staff,Horrible beds (hard as the floor) Very loud guests,Loud barking dogs.Zero Stars

Business Self

10/10

Exceptional

28 Jan 2026

Brianna

Clean room, great staff, and overall great stay!

8/10

Excellent

28 Jan 2026

Destiny

.

6/10

Pleasant

26 Jan 2026

orlando

The staff was courteous. The room could’ve been a little cleaner. It was dusty.

Leisure Partner

8/10

Excellent

21 Jan 2026

Linda

Everything was okay.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Michael

Great time.

Business Family

6/10

Pleasant

04 Jan 2026

Derek

Not a great selection

Business_and_leisure Partner

10/10

Exceptional

01 Jan 2026

Ray

Staff was courteous, even when our initial room wreaked of men's cologne. They immediately got us another room. Bed was very comfortable. Bathroom floor had hair and tub had some yellow substance, but all in all nice stay.

Leisure Family