Name: Residence Inn Prescott
Address: 3599 Lee Circle, Prescott, 86301, US

8/10

Excellent

02 Aug 2026

TAMARA

The Hotel was great for a one night stay. The complimentary breakfast was suitable. However, for the price I paid, this Hotel was the worst. Usually in a hotel, where you are paying more than two hundred dollars for a suite, you have complimentary everything. The rooms in similar hotels would have a pen with a small notepad. Not at this hotel. The parking was an extra fee that I was not told of until I checked in. The room I stayed in was a suite. This suite sleeps 6. There were only three towels in the bathroom. The sofa sleeper did not have an adequate comforter to keep it's occupant warm. This Hotel is cutting corners to stay afloat. When you compromise your guests, you are crippling the whole purpose of being open to begin with.

Like I stated, this is a great place for a one night stay.

10/10

Exceptional

29 Jul 2026

Brandon

They have most things, you can shop and Costco and cook there in the room. Dish washer, refrigerator with ice maker.

8/10

Excellent

29 Jul 2026

Brett

The room in the hotel were very clean. The stuff was extremely friendly. The only problem was the room smelled like smoke..

6/10

Pleasant

26 Jul 2026

Ned

Unfortunately the room was not up to par! The bathroom reeked of mildew, the body wash container and the conditioner container were empty. This is the first hotel I’ve stayed at that has no body lotion??!! And for the price per night this should not be how we find our room.

8/10

Excellent

14 Jul 2026

Shannon

.

Pet

8/10

Excellent

11 Jul 2026

Sara

The room was decently clean but the breakfast made the stay excellent. Very friendly staff!

Family_with_children

10/10

Exceptional

08 Jul 2026

Joseph Patrick

Room was great, staff were perfect and very helpful, pool, hot tubs, gym all great, and the laundry was also very good. We were too lazy to get up and eat breakfast but we took full advantage of the available restaurants in the area. Highly recommend!!!!

Partner

10/10

Exceptional

25 Jun 2026

Bonnie

Super nice staff - fun to interact with. They fawned over our dog every chance they got and took good care of us too. The room was very nice and the beds were really comfy. Nice linens.

Partner

10/10

Exceptional

21 Jun 2026

Heriberto

Always enjoy staying at your hotel! It’s clean and friendly staff! Great breakfasts and nice patio areas to sit and have a glass of wine. Beds are comfortable too. We will be back 🥰😎⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Partner

8/10

Excellent

03 Jun 2026

Kerman

Nothing to note

Family

10/10

Exceptional

31 May 2026

Stacey

The rooms are very clean and modern, the breakfast is fresh and delicious every morning. The pool and hot tubs were beautiful and very much enjoyed. It’s difficult to get extra towels from room service, we requested to have our room cleaned and it didn’t happen.

Partner

10/10

Exceptional

10 May 2026

Amy

Room was comfortable and very clean. The kitchen area was well stocked with dishes, utensils and cooking pots. The complementary breakfast was very good and a great way to start the day. All the staff were very helpful, friendly and courteous.

Partner

8/10

Excellent

08 May 2026

HoWing

Difficulty at check in due to booking multiple room and confusion with length of stay. Credit card machine not working causing wrong card to be charged. **do your own dishes and cleaning. None of our 3-day stay receive any room service. however buffet breakfast excellent with variety of items available

Family

2/10

Poor

03 May 2026

Les

We reserved and paid for a multi-bed room. When we checked in just before 6 pm, we were assigned a one-bed room. We immediately came down to the front desk to notify the front desk of the mistake. But the front desk clerk just told us that they could not switch because the hotel was fully booked, without trying to check to see if there was any multi-bed room available at that time. I'm sure at that time, which was relatively early for check-in, there were multi-bed rooms available, since that's what we reserved and hotels don't assign rooms until guests check in.

Family

6/10

Pleasant

29 Apr 2026

Jonathan

Nice

10/10

Exceptional

24 Apr 2026

R Kamoi

Staff “AWESOME “

Family_with_children

8/10

Excellent

12 Apr 2026

joe

All was good except they charged extra for parking. This is unusual for a non-inner city or downtown hotel. Seems like they’re nickel and diming us like frontier airlines.

Family

10/10

Exceptional

07 Apr 2026

Elizabeth

It’s so fresh and delicious, and there are plenty of healthy choices too!

Family_with_children

10/10

Exceptional

06 Apr 2026

Roberto

I recently stayed at this hotel and overall had a pleasant experience. The property was clean, well-maintained, and the staff was friendly and accommodating throughout my stay. The rooms were comfortable, and the amenities met my expectations for a relaxing visit.

One area that could use improvement is the breakfast options. While there was a decent variety, it would be great if the hotel added egg white-only options for guests who prefer not to eat yolks. This would be a thoughtful addition for those who are health-conscious or have dietary preferences.

Aside from that, everything else was enjoyable, and I would consider staying here again in the future.

Family_with_children

10/10

Exceptional

06 Apr 2026

Jenn

Absolutely wonderful!
The most amazing and helpful staff. Delicious breakfast with options for everyone. Pool was warm and we could barely get the kids out! We all decided that we will plan a trip back just to stay here again.

We played basketball and tennis as well as sat by the gas fireplaces at night! What great options for the whole family. Can’t wait to come back again soon!

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

norma

Really clean, front desk was so helpful.

10/10

Exceptional

05 Apr 2026

Lily

Great amenities, warmed pool, access to gym equipment, and breakfast. And the room was spotless, and staff was very polite and helpful.

Family_with_children

8/10

Excellent

22 Mar 2026

Scott

No ice machine on property. No safe in my room. Bed was too hard

Self

10/10

Exceptional

20 Mar 2026

Maritza

Breakfast buffet was amaizing. My sons spend a great time playong basketball and pickle ball at the hote amenities.

Family_with_children

10/10

Exceptional

16 Mar 2026

Anne

Clean rooms, nice swimming pool and Jacuzzis! Location is wonderful

10/10

Exceptional

06 Mar 2026

Cynthia

Na

Family

10/10

Exceptional

04 Mar 2026

Michelle

The Residence Inn by Marriott, Prescott, AZ offers two rare qualities -.an exceptionally responsive, helpful staff and restaurant-quality foods at their breakfast buffet. The suite is comfortable and clean.I also need to mention that the hotel is convenient to shopping, entertainment, and various restaurants. We'll definitely return here for future visits to Prescott.

Partner

10/10

Exceptional

15 Feb 2026

Alexa

The breakfast buffet, overall cleanliness and the staff were top notch. Oh and the mini marketplace there? That’s the place to be at 11pm when you’re crazing ice cream.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Patricia

Great room with kitchenette. Very clean and spacious. Good breakfast

10/10

Exceptional

11 Feb 2026

Roxanne

Great place to stay!

10/10

Exceptional

05 Feb 2026

Tanya

Friendly kind staff went out of their way to make us feel ar home. Loved the dog friendly attitude of the place. Loved the outdoor heated pool.

Business_and_leisure Pet

10/10

Exceptional

27 Jan 2026

Katherine

Everything was fantastic. I had no issues and i grueling enjoyed my stay and enjoyed what the property offered!

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Chettie

Lovely

Friends_and_family Family

4/10

Poor

24 Jan 2026

Bobbie

People smoking very smelly skunk like marijuanna in front of the handicap parking space on the court. When I told the front desk they said it was legal. It was the first thing I smelled getting out of the car. I informed your staff that it wasn’t legal to smoke in public only legal in your homes . It was an awful stench and they refused to ask them to move or stop. I went out with my daughter and when I came back the lobby and the elevator , also the third floor smelled like marrijuanna. I told your staff again they said hmmmm. Like no big deal. I checked out the next morning. I did not stay my second night. I felt unheard and felt unsafe.

Leisure Family

2/10

Poor

18 Jan 2026

Kimberly

I never went and still got charged!’ Also somehow or somebody made several reservations. I only made 1.. plus my reservation was cancelled but even though it states pay on site. My debit card was processed

10/10

Exceptional

09 Jan 2026

MARC

The room was great, friendly staff, great breakfast.

Partner

6/10

Pleasant

05 Jan 2026

Michael

Wanted to stay another night. Staff at the front desk said they were full, even though on line there was plenty of rooms available. If Marriot/Residence Inn doesn't want my money, there are plenty of options to go elsewhere and thats what we ended up doing for the extra night!

Leisure Family

10/10

Exceptional

03 Jan 2026

ALYSON

The room was great! The pool, hot tub and fire pit were fun. The staff was very polite!

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Tracy

The room was clean and spacious. The staff was friendly and helpful.

Leisure Family

10/10

Exceptional

01 Jan 2026

Dan

Great staff and room; pool and hot tub were warm and good despite the weather being cool. Breakfast was also very nice.

Leisure Partner

6/10

Pleasant

30 Dec 2025

Steve

Room was spacious, but energy-saving lighting was “cold” and uninviting. Also, cheap toilet paper was very off-putting and not up to the task. Very small wastebaskets were annoying and inconveniently placed. Heater/AC unit (situated right by the bed) was noisy and was on all night. Complimentary water (at least 2 bottles) should have been provided.

Leisure Partner

8/10

Excellent

28 Dec 2025

Stephen

Overall a good experience, the walls are pretty thin - had to change rooms when a baby was crying in the next room over. Really liked the kitchen and appliances, everything worked, will stay there again.

Leisure

6/10

Pleasant

26 Dec 2025

Jiss

They changed $20 extra than what Expedia said and also another $7.99 extra per day for parking in their own premises

10/10

Exceptional

09 Dec 2025

Whitney

Really enjoyed this stay! Room was excellent, bed comfortable, and the continental breakfast was pretty good too!

Leisure Partner

10/10

Exceptional

08 Dec 2025

Tomas

This hotel is great!! From the staff, to the breakfast, to the rooms! We live staying here!

Business

10/10

Exceptional

04 Dec 2025

Aureen Abegail

I love it especially Christopher amazing service

10/10

Exceptional

01 Dec 2025

Alana

Our stay was amazing! Staff is friendly and accommodating. So many things to rave about the hotel. Our room and the facility were clean. Love that it was pet friendly. Breakfast buffet did not disappoint with eggs, bacon, cheese omelette, french toast, fresh waffles then to also have all the trimmings from salsa and cheese to strawberry compote and whip cream. The pool and childrens play pool were heated!! The hot tub was so nice to soak in after a long day. We will definitely stay there again.

Business_and_leisure Partner

8/10

Excellent

30 Nov 2025

Francisco

Good place for a fam of 6

Leisure Family_with_children

10/10

Exceptional

13 Nov 2025

Joshua

A fine room for a fair price

6/10

Pleasant

03 Nov 2025

Laura

The room was nice aesthetically. The walls, floors and windows do not absorb noise, so you hear everything. Neighbors upstairs running back and forth all night and others slamming their doors was very annoying. So much so, I could hear the upstairs neighbor using the bathroom toilet. We couldn't enjoy breakfast due to lack of clean dishes and when we asked the lady in charge for clean bowls, she pointed to a pile of bowls that looked obviously dirty. When we questioned the cleanliness of the bowls, she replied, \" Those aren't dirty, I scratched them with my finger. They are just stained.\" With that said, we looked elsewhere for a more clean establishment that doesn't use \"their finger\" to scratch test their dishes for cleanliness.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Judy

Residence Inn in Prescott is outstanding. The price is reasonable, the staff very friendly, free breakfast had many options, and even includes everything from convenient parking to a pool, outdoor fire place and grilling area. I highly recommend it.

Leisure Friends

8/10

Excellent

12 Oct 2025

Denessa

Extremely.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Laura A

We were so tired and road weary but once we checked in and were told about all the wonderful amenities we went to one of the two hot tubs and the heated pool. We enjoyed the beautiful fire pit on this brisk October night. Reese was the front desk clerk and he went above and beyond to make us as comfortable as we wanted to be. (Give him a raise!) the housekeeper was also very kind and considerate (I feel bad I didn’t get her name) but she was genuinely caring and kind. She could see how tired we were and she helped us as well. 10/10 recommendation! The beds were great fabulous hot shower. Big spacious room can’t say enough about how happy we are.! Of the breakfast is as good as everything else has been so far well I have complete confidence we will be back!

Leisure Friends

10/10

Exceptional

05 Oct 2025

Jeffrey

Everything was great!

Leisure Family

10/10

Exceptional

04 Oct 2025

Mark

Gym was quite small, but had what I needed. MM

Business

10/10

Exceptional

24 Sep 2025

Ken

This hotel met or exceeded all of our expectations for a 6-day mini-vacation.

Partner

6/10

Pleasant

08 Aug 2025

Lisa

This property is inconsistent with the other Residence Inns I have stayed at. My room was kind of messy, as in the made up bed looked sloppy and pillows thrown on bed ( not placed ). The furniture was mismatched and kitchen was just ok. I had to go down to the front seat to get a bottle opener for my beer that I bought in the lobby. They didn’t have one either!? Property location was inconvenient and couldn’t walk to anyplace for dinner. Also, my room faced a busy highway that was under construction with work that went on at 3am. This place definitely needs a refresh to keep in line with other Marriott Residence Inns. Disappointing experience for a weary traveler.

Leisure Pet

2/10

Poor

08 Aug 2025

Todd

No security at all...gave out room key to my room to other s

8/10

Excellent

24 Jul 2025

Paula

Pool was closed for re

4/10

Poor

13 Jul 2025

Julie

Disappointing for a Marriott brand hotel

The hotel interior furniture and decor seemed updated. There were two lobby elevators but one was not working and there was sign indicating it was out of order. The hotel room itself was a nice space/layout however the tile floor in the kitchen/living room area were sticky. The bathroom tile floor did not look clean and there was hair on the floor. The bedroom window directly faced the main highway below so there was road noise all night. I wish I would have been notified of that upon check-in so that I could have an option for a quieter room. I tried the hot tub in the pool area at night. It was adequate (small in size - no more than two people could fit comfortably). I decided to get out of the hot tub when a large sewer roach crawled next to me on the decking next to the hot tub.

Partner

10/10

Exceptional

13 Jun 2025

Robert Ganaway

I was impressed with every aspect of this property. It is managed excellently, the breakfast each morning were exceptional, the amenities were plentiful, the property was quiet and the customer service oriented attitude of the staff was so very welcoming and pleasant. I will return to this property.

Business Self

4/10

Poor

11 Jun 2025

monica

This one is ok , we have to left a day early because we have an emergency my kids are in national guard called so we have to be home and they don’t help to credit us the day we don’t used we event check out on time before the window time .. but anyways this is for us never go back to the same location is many other places.

Leisure Partner

6/10

Pleasant

07 Jun 2025

Gary

Nice hotel. Furniture very tired and uncomfortable especially for four nights

Partner

10/10

Exceptional

05 Jun 2025

Annette

Excellent experience staying at this hotel!

Family

10/10

Exceptional

07 May 2025

Guy

Great location nice room. Our room had no AC or heat and the front desk did say it would be fixed several times... but never happened for 3 days. Parking a bit tight after winding up the road to get to the actual hotel. Pool and fitness area nice.

Business_and_leisure Family

10/10

Exceptional

24 Mar 2025

Suchismita

I would highly recommend this property.

Leisure Family_with_children

4/10

Poor

14 Mar 2025

Ashley

Well we were there staying as a family for a funeral. System was down when i checked in. So they had to do things manual. Whuch was okay. It took a little while and was supposed to be comped parking. Little to no hot water. And had to change rooms do to a leak in the bathroom. Our room was unlocked and open when we arrived. Both of our rooms had issues with the doors locking or not closing. Beds were super uncomfortable as well. A little upset considering we like residence inn normally.

Friends_and_family Family

8/10

Excellent

05 Mar 2025

Nicole

Overall good stay! Room is huge and very spacious/accommodating. Overall very clean only comment was pillow had some unfortunate looking stains and under the bed looks like it hasn't been vacuumed in a while. Breakfast in the morning was very good as well as the staff during check in and whenever we needed any help were very accommodating and helpful! Would probably stay again.

Leisure Family

10/10

Exceptional

03 Mar 2025

Corey

*

6/10

Pleasant

20 Feb 2025

Trina

The room was hot and the AC was restricted from going any colder. The room was also loud because it backs to major road. We ended up giving up going to sleep and drove home at 11:30

Partner

10/10

Exceptional

17 Feb 2025

Cynthia

There was a basketball court, fire pits and great gym

Leisure Family

10/10

Exceptional

02 Feb 2025

Denise

Great stay. Rooms are super clean

Leisure Family_with_children

10/10

Exceptional

01 Feb 2025

Carly

We had a great time! Wonderful clean place with great hospitality!

Business Family_with_children

10/10

Exceptional

31 Jan 2025

Inga

Everything !

2/10

Poor

29 Jan 2025

Vinod

Charged twice

I was charged first by hotels.com then by the hotel also. They mentioned that hotels.com has not paid them for the stay.

10/10

Exceptional

23 Jan 2025

ANTHONY

Prescott weekend.

The rooms are very nice and comfortable. The staff was extremely nice and helpful. Prescott is a nice place to visit.

Partner

10/10

Exceptional

12 Jan 2025

Seth

Had a great stay and the staff was wonderful. Will stay here again on my next trip thru.

Leisure Partner

10/10

Exceptional

08 Jan 2025

Jennie

Excellent place to stay due mostly to the outstanding staff they have. Friendly and helpful. We were greeted each time we left or entered the building . Daniell always had a smile and was so helpful. Tee was very helpful. Rocky worked very hard to keep the breakfast bar stocked and clean. Wouldn’t stay anywhere else when visiting Prescott.

Leisure Partner

10/10

Exceptional

04 Jan 2025

Elias

Good sides rooms large and comfortable. No daily housekeeping 😢

Leisure Family

10/10

Exceptional

02 Jan 2025

Yolanda

Great location, great price.

Leisure Family_with_children

6/10

Pleasant

02 Jan 2025

michael

Great property for people traveling with dogs, only downside was the bed comfort could have been a bit softer.

Leisure Pet

2/10

Poor

01 Jan 2025

Stefanie

I'd like to share my experience at one of your Prescott locations.

I spent a week at the Wyndham and decided to extend my stay by booking an additional night at the Marriott Residence Inn. Upon entering the room with my stepson, we were horrified to find it in a very dirty condition. There was blood on the wall near the outlet, and the bathroom floor was unsanitary, with spilled makeup, clumps of hair, and debris everywhere. To add to our concerns, the mattress lacked a protective sheet, which heightened our worries about health and hygiene given the blood stains.

In a hurry to attend a birthday dinner, I went downstairs to voice my concerns. The front desk receptionist offered to move us to a different room and apologized for the unsatisfactory condition. I explained that I couldn’t immediately move my belongings and asked if I could do so upon my return. She assured me this wouldn't be a problem.

However, when we returned two hours later, I was told that we could no longer switch rooms because the hotel was fully booked. I was taken aback, especially since she had previously assured me it wouldn’t be an issue. She mentioned she would try to clean the blood off the wall after seeing the photos I had shown her, but this felt like a minimal response to such serious concerns. When I raised the issue of the unprotected bedding, she merely offered me a sheet to put on myself.

Leisure Family_with_children

10/10

Exceptional

01 Jan 2025

Jennifer

Beautiful suite with fireplace! Staff is amazing!

Leisure Family

8/10

Excellent

09 Nov 2024

Jennifer

The bed wasn’t very comfortable but overall good place to stay

Leisure Partner

10/10

Exceptional

27 Oct 2024

Ana

I loved staying here. Our room had a small kitchen. It was super quiet and breakfast was included. I recommend and will definitely stay here when going to Prescott

Leisure Partner

4/10

Poor

23 Oct 2024

Dean

Stove did not work.
bathroom door did not fit the frame, would not close.
TV was not working properly.

reported to front desk...nothing was fixed.
Front desk was unprofessional.

Business_and_leisure Partner

10/10

Exceptional

19 Oct 2024

Kyle

Rooms were great very clean quite

Leisure Family_with_children

10/10

Exceptional

18 Oct 2024

Tracie

Everything was perfect for our visit.

Leisure Family

10/10

Exceptional

16 Oct 2024

Jorge

We liked the customer service and the cleanliness.

Leisure Family

8/10

Excellent

14 Oct 2024

Christine

Quiet and safe area

Leisure

8/10

Excellent

11 Oct 2024

Stephanie

The accommodations were nice but they seemed to be short handed and our room was not available until after 4. That was a little inconvenient.

Friends_and_family Family

10/10

Exceptional

08 Oct 2024

Jacqueline

Loved my stay here

It was really nice. It was quiet, service was really good, and check in and out was easy. My only complaint would be that the beds were a little dusty and there was no garbage bags in any trash can in my suite. Other than that I loved it. Will be back again.

Friends_and_family Family

8/10

Excellent

29 Sep 2024

Dr. Jill

Cons: Microwave Express cook 1 button wasn’t working; coffee maker was not level and tilted; dishwasher missing bottom back wheel on bottom rack; missing can opener; garbage disposal didn’t work; No trash liners and no trash service; Bed was on the floor and the bed skirt created a trip hazard; toilet handle unordinary hard to flush; light fixture cover over the kitchen table was missing; traffic side rooms very noisy; and parking in a huge lot was charged at $7 per night when it should be free for registered guests. On the positive sides: great location, near the hiking trails at Lynx; room was spacious and comfortable; kitchen had enough cookware and dishes and utensils; fridge full size; nice sized desk for working at; internet worked good; beautiful decor; felt safe and staff was great. When checking out, I relayed the list of the issues and Lori wrote them down, apologized and offered us a credit toward our bill.

Partner

10/10

Exceptional

24 Sep 2024

Jelisa

Loved our stay there as a family of 5. Rooms are very clean, quiet rooms, beds are comfortable, as well the pillows. The front staff was a very nice lady, very patient and smiled at greeting. Did not love that we have to pay a fee for parking on top of an expensive room price.

Friends_and_family Family

4/10

Poor

22 Sep 2024

Marian

Generally, nice rooms. Too many extra fees,$7/day, only clean every 3 days for a long stay or thats extra. Coffee cart thing, basically empty, no trash bags, need to remember customer service. Won't be back.

Leisure Friends

10/10

Exceptional

21 Sep 2024

Vicki

Convenient and centrally located. The room is nice, small suite with kitchenette.

Leisure Self

4/10

Poor

10 Sep 2024

Steven

Not clean and not a comfortable stay

The room we stayed in was not clean and we were very uncomfortable sleeping there. There was Dog food left on the floor. Requested to have the floors cleaned due to dog hair and dog food. It was still very dusty and dirty. We also found more dog food under the table after requesting to have the room cleaned.
They really need to deep clean that room.

My husband and I woke up with bites on our legs…

We will not be staying here again unfortunately.

Business Family

10/10

Exceptional

04 Sep 2024

John

Everything was great. The amenities, pool, room and the service was great. Friendly and very accommodating.

Leisure Partner

8/10

Excellent

06 Aug 2024

Jesse

Parking fee gouging

Hotel was recently renovated. Nicely done and very clean. We booked and paid IN FULL on July 5th for our stay 8/2-8/4. Upon arrival we were told there was a $7 parking fee per day. This fee was not disclosed at time of booking. There is ample parking at this property even in the event the hotel is fully booked!! We have stayed at this hotel in the past, however will NOT be staying in the future. For the price charged for the room PARKING SHOULD BE INCLUDED!!!! The room was fully paid before arrival and no mention of any fees to be collected at the property!😡

Partner

8/10

Excellent

02 Aug 2024

Catherine

Very nice. Expedia said it was right next to Findley Toyota Center however it was enough miles away it required a Lyft ride versus walking.

Leisure Friends