Name: Prescott Resort & Conference Center
Address: 1500 State Route 69, Prescott, 86301, US

6/10

Pleasant

03 Aug 2026

Tyler

My biggest issue with the property was the keys to get into the doors. I had to swipe it 10-20 times to finally unlock my door. Otherwise the experience itself was fine

10/10

Exceptional

02 Aug 2026

Anne

My son and I went for the CPSA convention. We had never been to Arizona before. The hotel was a great location. We were able to sight see. During the convention the staff was very attentive to our needs. I highly recommend them.

2/10

Poor

31 Jul 2026

Laura

So sad- they don't tell you online about the days all the restaurants are closed except in the casino issues with the room keys-some of the lights in the room and especially bathroom area and no exhaust fan working in shower area-never know when or if bar area is open and times-not so good anymore-they said they were remodeling property but they should have done it a while ago- why wait till things go wrong???? I dont like to pay for services that you Dont get-

6/10

Pleasant

28 Jul 2026

Carolyn

There was no microwave. Balcony had no chairs. TV sucked. No table. Won't be there again anytime soon. I've lived here 50 years and 1 time a relative comes to town I used. So embarrassed for the $ I spent

10/10

Exceptional

27 Jul 2026

David

Excellent facility

4/10

Poor

26 Jul 2026

Michael

The place needs a complete remodel rugs are so old they're pulling up from the floor ripped and frayed decor looks like it's from the 1990s

6/10

Pleasant

23 Jul 2026

Ismae

C

10/10

Exceptional

16 Jul 2026

Damon

This was an amazing hotel. I highly recommend it to anyone.

Partner

2/10

Poor

15 Jul 2026

Brian

TV in my room wouldn’t access channels upon check in. Told the front desk on while leaving property for an event. They said someone would take a look. Came back a few hours later, TV was clearly manipulated on the wall (TV was pointed up to access underneath) HDMI cord was unplugged. No fix, no communication and then when packing the next morning I realized an electronic of mine valued around $200 was gone. Spent 4 days, 9 phone calls with the hotel trying to get this resolved and they stated “I lost it and their not responsible for misplaced items by guests” attempted to file a police report and the PD blew me off due to the value of the item being under $250.00

Business

8/10

Excellent

13 Jul 2026

Rose Mary

All was good the place coud have been cleaner but we were also aware they are remodeling. the 5th floor was done our room was very spaious and nicely remodeled. Tile floors which we loved. Nice and wonderful staff. They Bulis Casino has a nice resturant awesome! servers. The surroundings are very quiet, very pleasant.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

christopher

The pool was nice and room was clean woukd stay again

Partner

8/10

Excellent

12 Jul 2026

Lorenia

Balcony didn’t have light or chairs. Also, TV not working.

Partner

6/10

Pleasant

12 Jul 2026

Corrie

We have stayed at this property every summer for the last 4 years. I’m sad to say that this will be our last time. Check in was quick and easy so that was nice. When we arrived to our room we weren’t able to get in. Had to go back down to the front desk and they sent someone up that knew a “trick” to open the door. Every single time we left and came back we had issues getting into our room, the keys were not working! After looking at past reviews this has been an issue for a long time so why haven’t they fixed it? The room itself was out dated, torn curtains, moldy shower curtain and the shower itself looked dirty with moldy grout lines. The ac stopped working during our second night and we woke up hot and sweaty. It came back on eventually. This is not “resort” quality anymore.

Family_with_children

10/10

Exceptional

12 Jul 2026

Patricia

The staff was friendly and the hotel was clean.

Family_with_children

10/10

Exceptional

12 Jul 2026

Jimmy

Great stay!

10/10

Exceptional

11 Jul 2026

edward

Staff was very helpful and nice

6/10

Pleasant

10 Jul 2026

Bertha

The room we checked in was not vacuumed; found some dirt and gum. The walls are thin so you can hear the conversations and TV from the neighboring room, One night the neighbors were up very late and up early disrupting our sleep

Partner

10/10

Exceptional

09 Jul 2026

Kevin

Very clean. Great staff.

Partner

8/10

Excellent

09 Jul 2026

Celestino

The view overlooking Prescott from the west rooms are what you want….

Partner

10/10

Exceptional

08 Jul 2026

Shawn

Just amazing older but still hass class

8/10

Excellent

07 Jul 2026

David

My only concern was the door required extra effort to close. It sounded like it closed properly when exiting the however, the door doesnt properly close.

Partner

6/10

Pleasant

07 Jul 2026

Kendra

Need some updating and there was no noise coming from other rooms made it impossible to sleep.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Douglas

I've stayed there many times over many years and I've always had a great experience and that's about all I can say.

Friends

10/10

Exceptional

06 Jul 2026

Kelly Grace

The room was clean, everything worked perfectly and the staff was extremely accommodating

Self

10/10

Exceptional

06 Jul 2026

David

Tattoo convention in July is always fun here!

Friends

6/10

Pleasant

06 Jul 2026

Kathryn

The pool is in dire need of a complete remodel and the pool loungers were old and torn. Highly recommend if you stay to reserve a remodeled room. The restaurant was closed which was disappointing.

Partner

10/10

Exceptional

05 Jul 2026

Adam

Place was great!

8/10

Excellent

05 Jul 2026

Karsten

Old resort. Took the room keys between 2 -12 times before it worked. Two lamps in the room did not work. Indoor pool was very hot and humid and not inviting. Nice size rooms. Very old small tv in room. Staff was always very friendly and helpful.

Partner

10/10

Exceptional

04 Jul 2026

Lisa

This hotel is one that our family stays at whenever we go to Prescott. It is just off the town square and conveniently located. Rooms are always clean and quiet. Staff is amazing!

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Laura

Clean room, although the in room coffee maker did not work, but the lobby coffee shop Valo, was delicious… great friendly staff, and beautiful views

Friends_and_family Friends

8/10

Excellent

02 Jul 2026

Brenda

Balice & Emily were wonderful upon check in. Balice has others best interest at heart. Balice gave us a room on the 4th floor with a view of the rolling hills.
Thank you Balice.

The amenities were great. Swimming pool is large. Hot tub very comfortable. Ended with a sauna, it was so clean. ♥️

Family

8/10

Excellent

02 Jul 2026

Jamie

Great pool!

Family

10/10

Exceptional

01 Jul 2026

James

Very nice Resort!

Family_with_children

10/10

Exceptional

30 Jun 2026

Margaret

Property showing age. Furniture and carpet worn. Restaurant and coffee shop closed

Family

2/10

Poor

29 Jun 2026

Maria

On Thursday, we entered the hotel. A lady was stuck on one of the elevators. The elevator did not work for the rest of the week. Only one there was a line every time to go in and out of that elevator we were in the second floor when we got there the bathroom was not working in our room. They moved us to another room. The TV was not working and if you’re trying to wash clothes, they don’t have a laundry room. I talked to somebody about getting us some kind of refund or partial credit for the first night that they moved us actually twice and they never got back to me and like I said everybody was having a hard time trying to go into the elevators and nothing was done. I will never stay at this hotel again.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Daniel

Nice staff

Partner

8/10

Excellent

25 Jun 2026

Paul

Good hotel, a bit out of town but with a great view. Upgraded to suite which was a lovely sized room. No coffee or breakfast on Monday or Tuesday which was frustraing and pool was out of action for last day.

Partner

10/10

Exceptional

24 Jun 2026

Lori

Newer hotel, good location.
There in March, it was 90 degrees out but the pool was freezing.
Otherwise a great hotel

Family

10/10

Exceptional

24 Jun 2026

jason

Rooms were spacious, clean, comfortable and new looking with wonderful views of the Arizona landscape. The food was delicious and fullfilling for a good price. The staff were polite, helpful and professional. Definitely staying there everytime I come out a few times a year.

Self

8/10

Excellent

21 Jun 2026

Robert

Very nice stay and was upgraded to a suite at no extra cost.

Partner

10/10

Exceptional

20 Jun 2026

TEK FOH

Got an upgrade because of my VIP status with Expedia.
Nice room with a nice view.
Pool was small and jacuzzi was not very hot.
Swimming pool was smallish and enclosed so it was noisy with several teenagers in the pool.
They just want to have fun!
Overall, a nice hotel.

4/10

Poor

18 Jun 2026

Gary

Food leased out
Coffee $6.50 each
Hot tub jets no good and only 100 or 101
Degrees
$12 bonus where would you use it?
Raw steak in casino
Property needs refurbing

Partner

10/10

Exceptional

18 Jun 2026

lucinda

I loved the outdoor area. Peaceful and clean. Our room was great. We will be back.

Partner

10/10

Exceptional

18 Jun 2026

Thomas

Hotel is a bit dated but the bed was super comfortable, had great views, and was clean.
For the rate I paid, I feel it was a good deal.

Self

6/10

Pleasant

17 Jun 2026

justin

Value proposition for this hotel is very much tied to the fact that it’s built into the casino next door. Otherwise the rooms don’t justify the cost.

Friends

8/10

Excellent

14 Jun 2026

Lydia

We had a good, quiet and scenic start!

Business Friends

10/10

Exceptional

14 Jun 2026

Crystal

Clean room, nice hotel.

Family_with_children

6/10

Pleasant

14 Jun 2026

Kelli

The property was clean and rooms relatively quiet. The room needed some general maintenance for instance the carpet was a potential trip hazard with many areas where the carpet was bunching up.

Partner

10/10

Exceptional

14 Jun 2026

M.

🙌

10/10

Exceptional

13 Jun 2026

Michael

I was pleasantly surprised with my stay here. The TV’s and carpet look dated, but don’t let that deter you from renting here. The beds were comfortable. The staff were very kind, professional and helpful. I had the city view, which gave me amazing sunset views.

I did not use the amenities, but friends I was did and enjoyed their time. I would definitely book here again.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Heather

Nice stay

2/10

Poor

08 Jun 2026

Trevor

Staff were not helpful at all. Our room wasn't cleaned the entire time we were there even after notifying staff we would like housekeeping to come by. We had rotting food from tje room service we ordered stuck in the room which made it smell not great. When we called tje front desk we were told that housekeeping had already left and that was that. Not to mention room service is only for breakfast for a few hrs a day and the restaurants carry the same menu so its not very resort style at all.highly dont recommend mainly just because of how unhelpful rje staff was.for the price we paid for the room it should have been a much better experience.and not to mention when we ordered the room service they messed up the order and gave us extra things we didn't order they refused to give a refund saying we'd see it taken off at the end. We'll surprise it hasn't been and we got stuck with a bill for their mistake.

Partner

2/10

Poor

08 Jun 2026

Steve

The carpet had so many ripples and bumps that it caused us to trip often. The closet door was broken and would not stay on the track. The property smelled old and musty. For $275 a night I expected much more than was provided. We will not stay here again.

Partner

10/10

Exceptional

06 Jun 2026

Thomas

Nothing, it was great

Self

8/10

Excellent

05 Jun 2026

Karin

Just would be easier to have a microwave if they’re not going to serve continental breakfast is or Microwave to be able to eat if you don’t want to go to the restaurant or you room service was at perfect temperature

Self

10/10

Exceptional

05 Jun 2026

Eric

I always stay here when I go to to prescott

10/10

Exceptional

05 Jun 2026

Suzanne

This is our go-to place whenever we visit Prescott. The location is excellent, and the views from the rooms are beautiful. Check-in was easy, and the woman who assisted us with additional booking was so pleasant. We booked the newly remodeled king size room and that made our stay even more enjoyable.

10/10

Exceptional

05 Jun 2026

James

kjhkhl

Partner

6/10

Pleasant

02 Jun 2026

Bailey

Don’t ever book for a Monday, everything is closed so it is pointless to be at a resort that doesn’t provide anything.

Self

8/10

Excellent

02 Jun 2026

Steve

Room carpeting was old and stained.

Partner

10/10

Exceptional

01 Jun 2026

Edmond

I felt very much at ease and comfortable. Room was spacious with dining facilities and food was very satisfying. Hostess on duty at time of stay was very friendly and gracious.

Self

8/10

Excellent

01 Jun 2026

Catherine

Clean room and friendly staff. Room service was fast and we had a delicious breakfast.

Partner

10/10

Exceptional

31 May 2026

Jose

It’s was worthy

Business

10/10

Exceptional

31 May 2026

ruby

Staff is always helpful and very pleasant. The property is older but it is so clean.

Partner

6/10

Pleasant

30 May 2026

Laura

The room was clean and the staff incredibly friendly. The hotel needs a lot of renovations and the restaurant food and drink were pretty rough.

Friends_and_family Friends

8/10

Excellent

28 May 2026

Casey

Every thing is perfect and staff was friendy

Partner

6/10

Pleasant

27 May 2026

brandi

Needs renovation but the staff is super friendly and helpful

Family_with_children

2/10

Poor

27 May 2026

Lawrence

The room didn't have a microwave.. The room had no hot water.. When I told the front desk the guy said \"bummer, have a good rest of the day\" no concession, no attempt for a resolution.. 0/10 never staying here again

Self

10/10

Exceptional

26 May 2026

Jenny

We loved this hotel! It was conveniently centrally located, it had an amazing view of Prescott, the staff was always friendly and helpful, and we would definitely stay here again anytime we are in Prescott!

Partner

6/10

Pleasant

25 May 2026

Carlita

I chose this Hotel because they had a jacuzzi and an indoor pool. We'll the hot tub had a closed sign for cleaning after two hours of arriving. The sign was still there after checking out the next day. I was so disappointed 😞.

Partner

10/10

Exceptional

25 May 2026

Jennifer

The hotel was modern, good amenities, close to many good eating options and bars, and it was super clean!

10/10

Exceptional

25 May 2026

Thomas

Good location, clean, maybe slightly older property but well maintained and great value for money.

Family_with_children

10/10

Exceptional

24 May 2026

Michael

Everything was great

Partner

6/10

Pleasant

24 May 2026

Chantel

Stayed for just one night, super outdated rooms & the cleanness was okay. Definitely could have been better, thankfully we just stayed one night & it worked out for us. If it was a weekend I don't think I could have done it

Family

10/10

Exceptional

23 May 2026

Robert

Location is good

Family

10/10

Exceptional

20 May 2026

Adam

Everything was great my husband and I really enjoyed our time there. The view was perfect. Casino was a plus.

Partner

6/10

Pleasant

18 May 2026

Angel

The property is very worn. Rooms are beat up, furniture is extremely used, beds are mushy, bathrooms need maintenance, shower heads clogged, lights dim, carpet is very used. Some of the staff is nice, others not so much. Pool & jacuzzi are okay. Jets on jacuzzi not good but okay. Again an area that needs maintenance, pads on chairs torn and need to be replaced. Coffee shop (owned separately) is awesome! Drinks & staff at the coffee shop are great; note not open on Mondays, but off-site shop at the bottom of the hill is open.

Partner

4/10

Poor

18 May 2026

Brian

No hot water for a shower on the morning of my departure.

Self

6/10

Pleasant

17 May 2026

Timothy

The property, cleanliness of rooms, and staff were all great. I did not get hot water for a shower and the room needs updated outlets for phone chargers.

Self

10/10

Exceptional

16 May 2026

Jolaine

Excellent service. This was second time staying there. The hotel is clean and the rooms have amazing views. It was quiet and comfortable. I needed a wheelchair while there and the hotel loaned me one at no charge. The staff was friendly and very helpful.

8/10

Excellent

13 May 2026

Becky

We had a wonderful time and all staff were friendly and helpful. We have stayed here a few times now.

Friends_and_family Friends

8/10

Excellent

10 May 2026

Cruz

A nice place but it needs a bit of work and renovation.

Family

10/10

Exceptional

09 May 2026

Betty

Great place to stay. The restaurant at Becky’s, The Gray Room, had excellent food and very friendly staff.

Partner

10/10

Exceptional

09 May 2026

Thomas

Received a comp upgrade to a suite. The room was large, updated and very nice. Ate at the connected casino, food was good and reasonably priced. My only suggestion is to install some shading for the deck area, otherwise you are forced to sit in the full sun most of the day to enjoy the great mountain view.

Partner

4/10

Poor

08 May 2026

Keith

Coffee bar was Great. The service at the restaurant was horrible. The food was ok but most had to be sent back for getting it done correctly. Steak was like rawhide. Lamb was raw.

Family

2/10

Poor

08 May 2026

Cheryl

Restauran is awful.

Family

10/10

Exceptional

07 May 2026

Abigail

Clean rooms, great location and staff helpful

Self

8/10

Excellent

06 May 2026

Heather

So, if you’re staying the beginning of the week…none of the on site restaurants are open. Be prepared.
The staff was great. Andre when I checked was the best.
The housekeeping staff was friendly.
The property itself needs some TLC and updating.
Nice central location.

Friends_and_family Friends

2/10

Poor

04 May 2026

Silvia

The hotel is situated in a beautiful location with stunning views; however, my overall experience was impacted by the level of service. Check-in was scheduled for 3:00 PM, but my room was not available until 3:40 PM. When I inquired about the possibility of receiving a drink voucher due to the delay, the manager, Jasmine, responded in a manner I found to be discourteous. She stated that she had done her best to have the room ready on time and explained that the delay was due to guests checking out at 11:00 AM. Absolutely no consideration that my child and I had been patient with them.

Family_with_children

10/10

Exceptional

03 May 2026

Silke

Clean room. Friendly staff. Nice restaurants with amazing views.

Partner

10/10

Exceptional

01 May 2026

Charles

The property is centrally-located, with a commanding view of the Prescott area. The clientele is reserved and noise was not a problem

10/10

Exceptional

01 May 2026

eric

Staff and hotel was great. Nice views. Hotel rooms are, basic. So, don’t expect something fancy. But, they were clean. Uber to Whiskey Row was only $10 each way. Would recommend it

10/10

Exceptional

30 Apr 2026

Vjosa

Great stay

Family_with_children

10/10

Exceptional

29 Apr 2026

Douglas

Very nice spacious room with a beautiful view live music without standing performers, great food, friendly, and professional staff

Partner

8/10

Excellent

29 Apr 2026

Sean

Met expectations

Family

8/10

Excellent

27 Apr 2026

Jack

Didn’t eat there

Partner

10/10

Exceptional

27 Apr 2026

Natalie

Nice staff, beautiful location and great services. Place was clean and easy to navigate. Great but basic gym facility and nice enclosed/in door pool.

Self

10/10

Exceptional

27 Apr 2026

Jennifer

Our King suite was clean, spacious and very comfortable. Beautiful views of the hills and mountains from the balcony. Staff is always friendly and helpful.

Partner

6/10

Pleasant

26 Apr 2026

Luis

None

10/10

Exceptional

26 Apr 2026

Laurie

Excellent service!