Name: Costa Elegante Hotel & Suites
Address: Calle Mariano Matamoros No. 10, Puerto PeÃ±asco, MX

10/10

Exceptional

02 Aug 2026

Marisa

Amazing, close to everything. Clean friendly and pet friendly. Yay, couldn’t ask for more. Definitely make this our fav.

8/10

Excellent

20 Jul 2026

Guillermo

Great staff, small room but comfy. Only thing is the hotel in under remodeling but found out when we got there. Workers and noise during the day

Family

10/10

Exceptional

19 Jul 2026

Ronnie

Sure there is construction going on but the access to the beach was phenomenal. It was super clean the staff professional and so helpful. Can’t wait to go back and book a room on the west side overlooking the sea when completed.

Family_with_children

10/10

Exceptional

15 Jul 2026

Christina

Nice and new, clean and excellent parking with 24hr security.

Friends

8/10

Excellent

12 Jul 2026

Maria

There was no wifi and they are remodeling but other then that staff was great and the place is clean

Family_with_children

10/10

Exceptional

11 Jul 2026

Juwanna

The room was on the fourth floor and we had a great view of the beach! Service and staff were amazing - only thing is the property is under renovations still so you will hear the noise during the day (didn’t bother us much as we were up when it started) - there is a pool and it looks like a minibar is being created but was not available (also a little children’s play area). The balcony was really big and the air conditioning was great! There is no mini fridge and the elevator is sort of tiny.

Partner

10/10

Exceptional

06 Jul 2026

Janeth

Everything good!

Family_with_children

10/10

Exceptional

05 Jul 2026

Daniel

Everything was amazing

Family_with_children

2/10

Poor

30 Jun 2026

Gene

Horrible. Wish I would have been told the place was under construction. Jack hammering all day!!! Started pounding on walls at 7 am. Yeah if you go to this hotel. Call and make sure there is no construction. Side note: don’t expect any views. There are none.

Partner

6/10

Pleasant

30 Jun 2026

Zaira

The room was very clean, the beach was across the street. It's a beautiful view. The only downside is that there is construction near the pool and the workers are working there until about 5pm. Can't really enjoy the pool till after they leave.

Partner

8/10

Excellent

29 Jun 2026

Valeria

The hotel was very clean and super nice. Staff was helpful and had great customer service. My only complaint was that we could not check in early (check in time was 4pm), the earliest we could check in was 3. Other than that it was a great stay. Would stay here again.

Partner

10/10

Exceptional

28 Jun 2026

tiffany

I very much enjoyed this hotel!! Security is there 24 hours. Very clean. I highly recommend staying here!!

10/10

Exceptional

24 Jun 2026

Arturo

Todo excelente.. Lo Malo es que nunca dijeron que el hotel estaba bajo construccion y no hay problema, lo Malo es que estaba Todo Al descubierto y molestaba. Demasiado ruido.

Family

10/10

Exceptional

24 Jun 2026

Johanni

Great hotel, great staff, great location. All around perfect place to stay for fun

Partner

8/10

Excellent

22 Jun 2026

Judy

Ac was good

8/10

Excellent

22 Jun 2026

Jaime

The Hotel is super clean, we had a pool view room which would have been fantastic but due to construction it was not much of a view and was also loud most of the day. However, the pool was clean and still open. Staff was helpful with any questions we had and there was security over night and the gate was closed at night for security as well.The room was clean with quality items such as shampoo, conditioner and body wash.

Partner

10/10

Exceptional

15 Jun 2026

Maria

It's the best relaxing hotel we stayed at Rocky Point and we planned to keep staying here.
It has (across the street) a very convenient restaurant bar with live music, and a sandy beach!

Just 5 minutes from the Malecón and all the noisy people, if you like that stuff.

Costa Elegante's cafe is under construction, but it's nothing to worry about. We enjoyed very much the rest of the hotel's amenities.

Partner

10/10

Exceptional

12 Jun 2026

ELIAS

Love it

Family

8/10

Excellent

09 Jun 2026

Ed

Still under renovation, but stayed in a room that was done and enjoyed the pool which was great!!

Family_with_children

10/10

Exceptional

08 Jun 2026

carol

I can't say anything bad. They are in a remodel phase but did not bother us. Close to other things we were doing. Entire staff helpful and friendly. Very clean! 5 Star

Friends

8/10

Excellent

08 Jun 2026

Helen

We thought that the location was great and the property in construction but they were very accommodating.

Friends

10/10

Exceptional

07 Jun 2026

Maria

Very quiet, very clean even with them under construction (addition) staff was very informative and polite. Would recommend to family and friends. This is good place to be for those not wanting the night life crowds and only a 5min drive if you do

Family

10/10

Exceptional

06 Jun 2026

Jorge

This is a nice and very clean hotel, it's a very safe place with security personnel 24-7 I have stayed here several time and I enjoyed staying here each and every time

Self

10/10

Exceptional

06 Jun 2026

Jorge

This is a nice and very clean hotel, it's a very safe place with security personnel 24-7 I have stayed here several time and I enjoyed staying here each and every time

Self

10/10

Exceptional

06 Jun 2026

Jorge

This is a new renovated hotel, it's pretty quiet at night for the most part, it's a very nice and clean place it's very well worth the money

Family

8/10

Excellent

02 Jun 2026

Omar

The room was clean, the staff were available. There was no food or vending. The view and the walk to the ocean was really close. Update the location online, my GPS kept turning me around. Put a sign on the Main Street that shows the way. Overall, a nice place to stay and I will stay there again.

Pet

10/10

Exceptional

25 May 2026

Rory

Great location to the beach. Loved the security provided. Our only complaint is the TV did not work.

Partner

10/10

Exceptional

25 May 2026

Weston

Clean, great staff.

Family

10/10

Exceptional

23 May 2026

Rolando

Room was clean, I was on the 4th floor and had a great view of the ocean. Staff was very friendly and helpful. AC worked fine. Bed was comfortable.

Partner

10/10

Exceptional

22 May 2026

VANESSA

The location is fully remodeled. All rooms were cleaned and quiet. The pool looks cleaned. The staff was so friendly. Plenty of parking space available and secured. They are pet friendly. I’ll definitely stay here again.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Cynthia

Very beautiful room!

Partner

8/10

Excellent

17 May 2026

Laura

Everything was great except the WiFi wouldn’t work. They had a nice pool and a playground for the kids which they loved. The room was clean and had ocean views. The little patio was nice to have. Overall a good stay but I marked down a star for the WiFi.

Friends_and_family Family

8/10

Excellent

11 May 2026

Christina

The property is perfect! The only thing that was annoying was the placement of the toilet! Very tight fit in between the vanity and shower glass wall. Besides that, everything was great!

Friends

10/10

Exceptional

10 May 2026

Luis

Fantastic location! Less than 5 minutes from everything (the beach, the malecón, Sam’s, Walmart, etc) 100% recommended. They don’t have restaurant yet but they are building it, in 6 months should be good to go. Manny’s is right across the street so, you can get all food you want there.

Family_with_children

8/10

Excellent

08 May 2026

Lupie

The cleaning staff did an excellent job and were very friendly

Partner

8/10

Excellent

01 May 2026

pedro

J

Family_with_children

10/10

Exceptional

01 May 2026

Jorge

Yes this place is grate

Self

10/10

Exceptional

01 May 2026

james J

This place is a diamond in the rough. Great manager and staff. Couldn't be more pleased with our stay.

Partner

10/10

Exceptional

17 Apr 2026

sarah

The location couldn't be better, a few minutes walk to the beach. We found wonderful restaurants up the beach especially Angel's.
We had a 4th floor ocean view room and it was well worth the extra cost. The balcony was a great bonus.
Construction is happening but we found it entertaining and not at all distracting. It will be an amazing place when complete.
The bed was comfortable, the bathroom was clean and all very modern /sleek.
The staff was friendly and helpful.
We will definitely stay here again.

Partner

2/10

Poor

15 Apr 2026

Cris

We we're there for 2 days & had no TV service, we explained to the office personnel & but they never got back to us & never fixed.

Partner

10/10

Exceptional

12 Apr 2026

Liliana

Everything was so nice, brand new, clean. The property is still undergoing our renovation, but it doesn’t affect your sleeping potters or the pool is just over the front desk area.

Partner

10/10

Exceptional

07 Apr 2026

Jose

Clean room, perfect view to the beach and one of the nices hotel in the area

Partner

8/10

Excellent

05 Apr 2026

Purushothaman

Neat and clean place. Just a minute walk to the beach. Liked it!

Family_with_children

10/10

Exceptional

31 Mar 2026

Jorge

Nice new place but lots of construction going on the building

10/10

Exceptional

23 Mar 2026

Jessica

Amazing place once they have the renovations complete it will be even better.

Partner

10/10

Exceptional

22 Mar 2026

Andrea

Great hotel! Rooms are clean and beds are comfortable. Right across from manny’s and the beach

Partner

10/10

Exceptional

22 Mar 2026

Amy

The property is still being built, but the rooms are beautiful and clean. The pool was wonderful. We had an enjoyable experience, Walking distance from the beach!

Friends_and_family Family

2/10

Poor

21 Mar 2026

Anika

Hotel is under major construction.

10/10

Exceptional

21 Mar 2026

Kimberly

Stayed here 5 times now. Property is under construction which I DID know when I booked. Huge improvements every time I come. The construction was not a bother as evening and nighttime were quiet. Construction is everywhere though so be aware. They do their best to keep things neat and clean while working. Rooms are upgraded, clean and comfortable. AC works perfect and the hot water flows wonderfully. Management prioritizes guest comfort. I will come back again for sure.

Family

10/10

Exceptional

19 Mar 2026

Juan

The do not let me know it was under construction lots of noise early morning.....I like this place but this last 4 day's.....mmm receptionist do not nothing... they do not compensate you for the inconvenience...all they said is. ....\"\"\" complaint over the internet \"\"\"\"

Family

6/10

Pleasant

19 Mar 2026

Nancy

Room was nice. The hotel was still under construction. The tv did not work . Staff was nice .

8/10

Excellent

08 Mar 2026

Jerry

Beach view was great and pet friendly welcoming was very comforting.

Self

8/10

Excellent

08 Mar 2026

Jerry

Beach view great

2/10

Poor

01 Mar 2026

Robert

First , tbe hotel was in the middle of complete renovation. There was scaffolding accross the balconies, exposed wiring, uneven walkways and steps, construction people working on all floors and debris everywhere. There was no sound insulation from the loud beach party accross the street that lasted past 2:00 am.. The shower had no shelving, so the shampoo bottles were on the floor.

The pictures looked completely different from reality. Even the \"beach access\" photo was photoshopped to take out the large moss-covered, jagged boulders that prevented beach access.

I have photos to.prove it.

We left the hotel a day early, and received a partial refund.

A truly regrettable experience start to.finish.

Partner

6/10

Pleasant

23 Feb 2026

Ryan

Under major construction. 40 people working - cutting concrete, jack hammer. WIFI out for 40 hours no fridge, no microwave,
Superized that this was rentable at this time
good bed, good shower, close to beach

Partner

2/10

Poor

15 Feb 2026

Jannyna

We were really excited about our trip until we arrived we saw that the whole building was under construction, which is something that was never mentioned to us days prior when we had called. The pool was closed and was also never mentioned to us. Construction was extremely loud and didn’t let us rest since they arrived early at 7 AM and left late throughout the day at 7 PM . Not only that but the shower was poorly installed, the water went all over the bathroom floor since there was no incline for the water to leave correctly. Internet was also bad and never worked, when we first arrived we called in regards of the internet and were told that it would be temporary but ended up never working the tv also never worked since Wifi wasn’t available. The wall next to us was also under construction which made the room very cold.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Jorge

The hotel is under construction and the construction area was not kept very clean but the rooms are perfect i would definitely stay there again

Self

10/10

Exceptional

23 Jan 2026

Theresa

Clean room secure parking. Great location comfortable bed.
Downfall- adjoining room not sound proof in anyway and they had no refills for shower body wash

Leisure Friends

10/10

Exceptional

22 Jan 2026

Doyle

New Rooms …beds are very comfortable.. construction ongoing barking dog all night.. likely from neighboring yard. Staff and security 24 hrs very friendly Manager on duty speaks perfect English … pool is in odd location, best walk Accross the street to Mannys and the ocean

Leisure Partner

8/10

Excellent

10 Jan 2026

Roy

Was clean! Just wish was a better part of the ocean. To many rocks

Leisure Partner

10/10

Exceptional

09 Jan 2026

Sommer

The room was beautiful as was the balcony view. The staff (front desk and parking lot security guard) were pleasant.

Many rooms were under construction but it was not disruptive to our stay. We will return.

Friends_and_family Family

2/10

Poor

31 Dec 2025

Debbie Pyykkonen

Construction noise unbearable
No ice machine
No fridge
Snoring machine neighbor
And finally sewage smell in bathroom because the contractors were removed the drain trap
Spotty WiFi
And I’m in a brand new remodeled room

8/10

Excellent

28 Dec 2025

Doyle-Candler

Spotless

Friends_and_family Friends

6/10

Pleasant

21 Dec 2025

Alexander

The hotel was okay, but it could have been better. They should have notified us about the construction and maintained the pool area. I expected a bartender at the poolside, but there wasn’t one. The pool area was quite noisy due to nearby traffic. The staff was friendly and helpful, but the multiple rooms being updated too early for comfort made it uncomfortable. Overall, it was an average experience.

Partner

2/10

Poor

14 Dec 2025

Andrea

Construction was directly over the room we were in from 7a-7p. Beds were hard and construction lights kept on all night so even with curtains the room was lit up.

Leisure Partner

2/10

Poor

12 Dec 2025

Robert

Under construction requested refund do to noise. We were wer the ony tennets.should not have been listed for rent.

10/10

Exceptional

02 Dec 2025

Daniel

Would be awesome if pool had a diving board and 10 ft deeper but overall nice hotel.

8/10

Excellent

01 Dec 2025

Judy

Very friendly

2/10

Poor

21 Nov 2025

Donald

Did not check in, should have gotten a refund but was not given a refund

6/10

Pleasant

10 Nov 2025

Lyn

This is a dog friendly hotel which my dog has stayed in many. We stayed there for 4 days we had dirt and sand from ocean i whiped my make up off ect. They made us pay $1000 peso as a deposit. They said the room smelled and things were stained. Gizzy was always clean we got dirty of course everything was white. They charged us. $600. The pool was very cold. No fridge no microwave. The staff there was very nice till we left. Great location Mannys is across the road.

Partner

10/10

Exceptional

23 Oct 2025

tiffany

Yes love the sucurity 24 hours a day. If you want a beachfront room with great staff to accommodate you. That’s your place!! Walking distance to food and intertainment. Love this hotel!!

10/10

Exceptional

15 Oct 2025

Leonidas

Very nice hotel. Clean and safe
Room service excellent
Parking has 24 h security
Will be back!

Leisure Partner

4/10

Poor

10 Oct 2025

Cynthia

They didn't mention that the \"ocean view\" (over a parking lot that was very brightly lit all night) was on the fourth floor in a building where the elevator was out! Not out of a service for a day, but removed during construction. Shower didn't drain properly so after an inch had accumulated, it started spilling onto the bathroom floor. Their fix? Towels to block the water flow. Walked through dangerous tripping hazards of construction rubble on my way downstairs. No place to hang beach stuff in the bath, no place to put soap in the shower. No screen on the sliding glass door onto the balcony. Wifi didn't work in my room, although it worked in the office.

10/10

Exceptional

10 Oct 2025

Kimberly

We have stayed here at least 4 times now. More small upgrades every trip. Chairs and a table on the balcony were added this time. Staff always wonderful and helpful.
Check in and out was super quick. Beds are a little mexico stiff for me but the pillows and linens are clean and comfortable. Water pressure good with plenty of hot water. Balcony does overlook the parking lot but you can see the ocean across the street. This hotel checks the boxes for me as a more economical option. Will stay here again.

Leisure Family

10/10

Exceptional

09 Oct 2025

serena

No elevator and lots of stairs.

4/10

Poor

07 Oct 2025

jorge

None

10/10

Exceptional

06 Oct 2025

Marina

The staff were so honest I left my ID my drivers license there at the front desk and they saved it for me for before I left. We asked for a delivery person right away. She looked online and she got us two number so that we can call Very very clean place. Very safe place. We’ve been there a few times already.

Leisure Partner

2/10

Poor

01 Oct 2025

Larry

Under construction
Tv only in Spanish
Beds had no box springs pool closed
Left a day early

Leisure Pet

8/10

Excellent

29 Sep 2025

Romulo

Power was an issue Our room was in front of power generator and turn on night time so really hard to fall sleep really noisy ,and room was really good ,clean updated,how ever showers it was unfinished needs to finish paint ciling, a missing 2 pice of tile on floor level ,be side that this place is really good

Leisure Family

4/10

Poor

29 Sep 2025

AHMAD

I was not impressed in the surrounding at all

8/10

Excellent

26 Sep 2025

Norma

Hotel under construction

Business Partner

10/10

Exceptional

21 Sep 2025

Robert

Weekend stay September 2025

Pros. Great air conditioning, 24 hour lot security, clean room. Beds work. Cons: thin walls and passthrough doors. Can hear everything neighbor is doing or saying. In a remodel so some construction but it's no biggie.

Partner

10/10

Exceptional

15 Sep 2025

Judy

Nice hotel

Leisure Family

10/10

Exceptional

09 Sep 2025

Tanya

Great experience here

8/10

Excellent

08 Sep 2025

Yesenia

Very clean. Beds could be a bit more comfortable. Only complaint is that during the night some kind of machine would turn on for about 20 minutes and it was SUPER loud woke us up every time (4 times).

Partner

2/10

Poor

08 Sep 2025

Verified traveler

Hotel was good but Be weary of staff!

The evening security guard was a creep, he took his phone out to take pictures/video of us. And at check out we were charged for $25 for towels that were “Ruined” which they weren’t. One was dirty because we showered and make up was on the towel and the other we used to clean up a spilled soda. Was told by receptionist that they had tried to clean them and were unable to. We literally walked out of the room 2 minutes before this happened and definitely not enough time had passed for the maid to even attempt to clean them.

Partner

10/10

Exceptional

06 Sep 2025

Jennifer

The staff was very accommodating and helpful, and the hotel was emaculate. Heavy construction going on outside. It was very noisy from the heavy equipment, early in the morning.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Angel

Muy recomendable 👌

Leisure Family

10/10

Exceptional

02 Sep 2025

Ethen

Very close to the beach and nice new property

8/10

Excellent

02 Sep 2025

David

My room was poolside, wasn't too loud even with all the families in town. It's close to many places I go. Staff was friendly and helpful. They're still building some things so there's a little construction happening. Hotel is good though.

Leisure

2/10

Poor

29 Aug 2025

jorge

Overall 2stars

Leisure Friends

2/10

Poor

29 Aug 2025

William John

Staff was rude, elevator not working, no ocean view they are in construction, they had loud music all night and tv not working. No refrigerator or microwave it was a terrible experience we didn't stay. They refused to refund our money, charge the credit card without authorization or signature.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Juan

Beautiful and Clean
Friendly Staff !!!

Business_and_leisure

8/10

Excellent

24 Aug 2025

Angelica

I liked that it was hated, had a security guard at the door and it was clean and the staff was nice. I didn’t like the people in the room next to us were noisy and because the place is under renovations the elevator wasn’t working so we had to walk up 3 floors of steps. The beach is accessible but there are too many rocks.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Martin

I would recommend Costa Elegante Hotel.
If you want a clean and quiet place to relax, this is the right place.
Jus a few meters from the beach and a lot a places to eat and drink.

Leisure Family

10/10

Exceptional

23 Aug 2025

Eduardo

Super excelent great service very cozy

Leisure Self

6/10

Pleasant

18 Aug 2025

Martin

Ok

Good: good location beach and bars walking distance.
Room service
Generally clean and clean pool.
Cold acs

Bad :
Was charged an extra 50dls for guests( which was never stated)
No elevator and rooms still getting worked on.
Beds were ok.
Internet was bad too far from router.

Even though it was a good stay, I won't be staying here again.

Partner

8/10

Excellent

16 Aug 2025

livier

The hotel was very clean. Well kept employees very professional. The area is a little lonely, but it was safe. The hotel had a guard that made very safe I will definitely go back.

Leisure Family

2/10

Poor

10 Aug 2025

cindy

No wifi no elevator they need to let customers know that is under construction beds are really bad old hotel

6/10

Pleasant

08 Aug 2025

Debra

No fridge or microwave. Elevator out of service. They charge for ice. Staff was excellent. Very clean. They are still in process of renovating.

Leisure Family