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9.2/10Excellent1,047 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.2/10 9.2
Amenities9.2/10 9.2
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- Sport hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Playa Bonita
Enjoy a relaxing stay at Playa Bonita, a beachfront hotel in Puerto Peñasco's Bella Vista district, just a short drive from Bonita Beach and Rodeo Drive Cholla Mall Curios. Indulge in massages, body treatments, and facials at the full-service spa.
This hotel offers complimentary Wi-Fi, a business center, and convenient ATM/banking services. Dine at Puesta del Sol, the beachfront restaurant with a bar/lounge and stunning ocean views. The 124 air-conditioned rooms feature flat-screen televisions, private balconies or patios, and private bathrooms with complimentary toiletries. Free self-parking is available onsite.
The Links Golf Course and La Spa are also nearby.
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Located in Puerto Peñasco (Bella Vista), Playa Bonita is within a 5-minute drive of Bonita Beach and Rodeo Drive Cholla Mall Curios. This beach hotel is 1.6 mi (2.6 km) from The Links Golf Course and 1.8 mi (2.9 km) from La Madre Square.
Make yourself at home in one of the 124 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
By ocean
Noise-free rooms not guaranteed
Private host property
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Free in-room WiFi has a 2-device limit.
- Contactless check-in and contactless check-out are available.
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Special Instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 21 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number PTP880707NW3
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Minimal age
18
-
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Bonita Beach
1.8 km / 1.1 mi
Rodeo Drive Cholla Mall Curios
2.4 km / 1.5 mi
The Links Golf Course
2.5 km / 1.6 mi
La Madre Square
3.1 km / 1.9 mi
Old Port
3.9 km / 2.4 mi
El Malecón
3.9 km / 2.4 mi
Fisherman's Monument
3.9 km / 2.4 mi
Mirador Beach
4 km / 2.5 mi
Playa del Este
7.4 km / 4.6 mi
Islands and Protected Areas of the Gulf of California
7.6 km / 4.7 mi
Alto Golfo de California Biosphere Reserve
7.7 km / 4.8 mi
Competition Hill
8.8 km / 5.4 mi
CEDO
9 km / 5.6 mi
El Pinacate Visitors Center \"Schuk Toak\"
33.5 km / 20.8 mi
Encanto Beach
34.9 km / 21.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1989
- Year of most recent renovation: 2002
- Total number of rooms: 124
- Number of floors (main building): 4
- Number of floors (annexe): 4
- Single rooms: 20
- Double rooms: 96
- Junior suites: 4
- Suites: 4
- Accessible rooms: 1
- hotel
- American Express
Show 54 more facilities & services
- MasterCard
- Visa
- Nearest Bus / Metro Stop
- Beach
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Room service
- Launderette
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Grill/BBQ
- Café
- Bar
- Restaurant
- Non-smoking area
- Banquet hall
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
- Parasols
- Hot tub
- Spa treatments
- Breakfast
- Breakfast buffet
- Continental breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Picnic
- Non-smoking establishment
- Jet ski
- Motor board ride
- Diving
- Sailing
- Catamaran sailing
- Canoeing
- Beach volleyball
- Golf
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
DOUBLE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SEA VIEWRoom • SEA VIEWROO.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
Room SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SINGLE USE OCEAN VIEWDOUBLE SINGLE USE • OCEAN VIEWDUS.OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
DOUBLE SINGLE USE OCEAN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DUS.OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room COMFORT SEA VIEWRoom • COMFORT SEA VIEWROO.OM-VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
Room COMFORT SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.OM-VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PARTIAL SEA VIEWDOUBLE • PARTIAL SEA VIEWDBL.PS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PARTIAL SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
DOUBLE PARTIAL SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PARTIAL SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
Room DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
DOUBLE SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SEA VIEW KING BEDDOUBLE • SEA VIEW KING BEDDBL.KG-VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
DOUBLE SEA VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE PARTIAL SEA VIEWQUADRUPLE • PARTIAL SEA VIEWQUA.PS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- PARTIAL SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
QUADRUPLE PARTIAL SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- PARTIAL SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.PS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH BALCONYRoom • WITH BALCONYROO.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
Room WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE PARTIAL OCEAN VIEWQUADRUPLE • DELUXE PARTIAL OCEAN VIEWQUA.DX-PO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE PARTIAL OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
QUADRUPLE DELUXE PARTIAL OCEAN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE PARTIAL OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-PO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPlaya Bonita
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Playa Bonita
100
reviews shown
Solomon
The staff was extremely courteous and attentive to my needs. From the Manager on Duty, Front Desk staff, to the facilities engineer and the security staff....all top notch! Especially the office manager for the spa! Such a treat!
Definitely rebooking Playa Bonita again soon!
Definitely rebooking Playa Bonita again soon!
Robert
First time visiting Puerto Penasco and playa Bonita made us feel so welcomed. 10/10
Nancy
Family friendly hotel. All the staff was so friendly and helpful. Great location close to everything. Had everything we needed. My only complaint is the beds are too hard.
America
Great stay
Alejandro
Had an amazing time staff was very nice and around every corner just waiting to help out or answer any questions
Stephanie
Total disappointment!!! Hotel was extremely outdated! Everything looked musty. When we arrived the first room they assigned to us smelled like pee!! And had flies everywhere!! Puerto peñasco in general is so overrated and overpriced !! We cut our trip a day short!! Do no recommend!!
Luis
N/A
Felipe
The pools are not clear!
Carolina
Great stay. Only thing is we had difficulty with the curtains in the room. Big head ache.
Jesus
Excellent
Francis
The hotel is beautiful and is right on the beach. Parking is safe and plentiful and free. The pool and live music ends promptly at 10 pm for a quiet night’s sleep. It reopens at 8 am. There is direct beach access with stairs. The ATM did not work and tips are entirely in cash. You must pay $20/each cash for the breakfast buffet although for regular meals you can charge them to a credit card. That made me run out of cash a lot faster than anticipated. Bring lots of $5’s and $10’s. The staff is super nice but be ready with your Spanish as there are many that are limited on their English. My cell phone data would NOT work without their (free) WIFI despite getting a “global pass.” So be prepared for that. I screenshot a lot and that saved me because I had the hotel phone number (luckily calls could be made). FYI if you “get directions” on WIFI it will continue to work even off their network. If you’re driving…there is ABSOLUTELY NOTHING BUT DESERT between the border and town. The town seems to come out of nowhere. There were plenty of other Americans Making the trip. We felt safe the ENTIRE time.
Heath
Love this place
Rebecka
Loved my stay
KAREN C
Economic and basic essentials.
Tanya
Amazing staff, great amenities and beautiful location!
Timothy
The property has been recently remodeled making the rooms significantly better.
Gloria
Great Place
Gerald
Ocean virws
Duanys Mesa
La limpieza es excelente, los trabajadores atentos muy educados, la seguridad es excepcional, recomiendo mucho este hotel, una experiencia única
Melissa
Excellent service
Marco
Everything was nice and clean and well maintained and all the employees were very nice and respectful
Evelyn
Great experience! Clean room, wonderful pool bartender.
Rene
Rooms, lobby, and hallways were clean. Staff was extremely helpful
Marisela
Todo muy bien especialmente Dora fue una persona amable y atenta con toda mi familia
Cristina
Our stay was excellent. The staff was super friendly, the rooms were clean and the view is absolutely beautiful. You can walk up to a more private beach area and the pool has a spectacular view of the ocean. Pricing was good and we highly recommend Playa Bonita Resort.
Felix
Great location, clean and Tesla charging…
Trinity
The trip was great! Our only issues were the elevator being out for almost 8 hours and our key constantly not working.
Jennifer
The rooms are clean oven side is worth the view had to stay another night the ocean, the pool, bar and restaurant are all in the resort 10/10. I don’t recommend getting out resort be careful they keyed my car being out the resort eating out by the malecon until we saw the resort had its own restaurant the food is delicious and staff friendly and helpful will book again !
Michael
Clean, friendly service and great location to access the beach.
Erick
.
Ruben
We like everything
Georgina
Todo está súper bien
Michael
I’d go back here again in heartbeat.
Brian
Great spot on Sandy Beach, been going there for decades.
Ixchel
Greatest little secret I think! So pretty and calm, adorable and easy with restaurant next door
Desiree
Best place!!
James
Great beachside hotel with a great restaurant and bar next door.
Alec
Good place for the money. Friendly staff
Marianne
A staff member greeted us in the parking lot and helped us with our luggage. The resort was very clean and well maintained. It was our first time at this property and would definitely return.
Ann
We love this property!!❤️. This was probably our 5th stay. They are the best location in Rocky Point, right on the beach, helpful staff and best restaurant right next door. Always meets our expectations 👍👍
Blanca
Good place, good service.
Maria De Jesus
Todo fue muy ecelente lo recomiendo
Rosalba
Excellent !
Dyana
loved it
Aaron
Great stay will come back
Dino
Great service no complaints
Sharon
Everything was great here except for our air conditioner. Because I can’t go to sleep with loud noise I had to shut off the air conditioner at night. Our friends that were staying at the same hotel said that their air conditioner was fine so it might have been just our air conditioner. It was cool enough at night so we really didn’t need to use it.
Also, their blinds, though very nice didn’t keep out the light in the morning.
Loved the fact that the balcony wasn’t connected to the room next door so it felt more private than other hotels we’ve stayed in. We would probably stay there the next time we go to Rocky Point.
Also, their blinds, though very nice didn’t keep out the light in the morning.
Loved the fact that the balcony wasn’t connected to the room next door so it felt more private than other hotels we’ve stayed in. We would probably stay there the next time we go to Rocky Point.
shanell
The rooms have been recently updated and the beach access was PERFECT! The restaurant next door had live music and a breakfast buffet on Friday and Saturday. The staff was friendly and helpful. I would stay here again !!! We loved it
Aleksey
Good staff, clean room, and a beautiful ocean view. We really enjoyed our stay and would happily come back again.
jessica
Friendly staff clean room
Estevan
Everyone was pleasant and very helpful
Hugo
Muy buen servicio de todo el personal
Zaira
The hotel itself is beautiful — beachfront, clean, relaxing, with music and a restaurant next door. The location and rooms were great. Unfortunately, the staff completely ruined the experience for us.
We traveled as a family, but because the hotel was fully booked, part of our family stayed at their neighboring sister hotel. The first night, my husband and elderly father were simply waiting near the pool area while I took my little girls upstairs to get dressed before dinner. They were not using the pool or amenities, yet security kicked my dad out for “waiting” there.
Trying to avoid more issues, we switched rooms so my husband and father officially stayed at this hotel while the teens moved to the other one. Even then, staff watched us constantly and treated us like criminals. Security even asked my husband to escort the girls upstairs to “verify” they were leaving. Once they saw they were, they just walked away without apology.
Yes, we understood the visitor policy, but the way staff handled everything was excessive, hostile, and honestly humiliating. We stopped using the amenities because we felt uncomfortable being watched everywhere we went.
Rules are one thing, but customer service matters too. Instead of making guests feel welcomed, the attitude was basically “follow the rules or leave.” Sadly, despite how beautiful the property is, the staff behavior overshadowed the entire stay and we would never return. Isais at front desk a complete jerk & Pilar security!
We traveled as a family, but because the hotel was fully booked, part of our family stayed at their neighboring sister hotel. The first night, my husband and elderly father were simply waiting near the pool area while I took my little girls upstairs to get dressed before dinner. They were not using the pool or amenities, yet security kicked my dad out for “waiting” there.
Trying to avoid more issues, we switched rooms so my husband and father officially stayed at this hotel while the teens moved to the other one. Even then, staff watched us constantly and treated us like criminals. Security even asked my husband to escort the girls upstairs to “verify” they were leaving. Once they saw they were, they just walked away without apology.
Yes, we understood the visitor policy, but the way staff handled everything was excessive, hostile, and honestly humiliating. We stopped using the amenities because we felt uncomfortable being watched everywhere we went.
Rules are one thing, but customer service matters too. Instead of making guests feel welcomed, the attitude was basically “follow the rules or leave.” Sadly, despite how beautiful the property is, the staff behavior overshadowed the entire stay and we would never return. Isais at front desk a complete jerk & Pilar security!
Rosalba
Very good
Excelente
Amazing
Excelente
Amazing
daniel
great place, 10/10
KENDALL
👍
Alexandra
Everything was good!
JESSICA
I had a good time and hospitality was the best I definitely recommend it
Alec
Staff was very friendly and the rooms were nice.
Carlostino
Great room and hotel location
Dean S
Excellent check=in, nice room, coffee in lobby and in room and very tasteful.....chocolates at night by the bed. Rooms cleaned each day, bed made and towels changed.
Great place to stay
Great place to stay
Esmeralda
It was great
Joachim
Jj
Harry
Everything was great!
Property, staff, people, views, location…
Would definitely stay again!
Property, staff, people, views, location…
Would definitely stay again!
francisco
This place is perfect!
Stacye
One of the spots 2 stay in Rocky Point, always looking forward to staying here.
Blanca
Mimi the housekeeper was great, very helpful.
Food was good at the restaurant as always and the beach access is great!
Can't wait to go back again
Food was good at the restaurant as always and the beach access is great!
Can't wait to go back again
LUIS
This hotel met my expectations, the bar and restaurant are incredible, great music and delicious food. I fully recommend it.
Michelle
Great location with a nice bar and pool area. Helpful and friendly staff!
Laura
Perfect
Uriel
The people tried to kick me out of the room a day before when I have to check it out and there’s no water in the building and the morning for one day no good experience
Miriam
Second stay here and the rooms and pools are always clean. The staff is very helpful and super friendly. The bar at the pool has reasonable prices. Very enjoyable stay will be booking again.
Omar
Excellent
Cynthia
The staff is very attentive and efficient. We were very well cared for upon arriving. Hotel room was clean and comfortable. Will def be considering staying here on next family visit.
Omar
Clean room, staff was helpful and not rude
Jim
Perfect location!
Miriam
Beautiful beach, good food, & awesome service,
George
The main swimming pool wasn’t heated
Gabriela
It was a good experience very clean
Jesenia
There was remodeling work being done next to our room with drilling loud sounds keeping my daughter from resting.
Adriana
Na
Melissa
Staff is always so attentive
Catalina
I noticed that no drawers are provided for clothes. That would be nice. Also, I asked for the birthday decorations for my friend and it was not done. I paid for the extra change for a late checkout of $35 yet my key was disactivated so disappointing. The view that I got was to the dirty parking lot.... ugghhh. The food and drinks at Puesta del Sol and the easy access to the beach made up for all the other stuff.
Mabel
Clean room and staff is very friendly
jose
It was very pleasant stay
Irasema
Great hotel, pool clean, nice jacuzzi, clean rooms, beach access the only thing I can say id the wifi was slow and spotty.
Rosa
Excellent beach location, clean and not crowded. Puesta del Sol restaurant view is spectacular and live band Frida is amazing!!!! Will definitely come back!
Janet
Everyone was so nice the buffet was really good.
walk distance To the beach.
Lots of activities available
Great rooms.
walk distance To the beach.
Lots of activities available
Great rooms.
Robert
Great
Rocio
Great view to beach
Esther
Great location. Fast access to the beach. Always very clean. We are always greeted by Cesar. Isaiah in check in is very welcoming. The rooms are spacious and clean. I loved my massage by the beach and it the price was very reasonable. This is our 4th time staying there. Housekeeping is always very attentive.
Gerardo
Gray hotel very clean
Raul
Clean room , friendly staff bar at pool and walk down to beach
Jose
Everything was great
Erica
I love playa Bonita. It’s affordable, just a few steps from the beach and the staff are friendly and helpful.
zafar
Service was great in all areas, front desk, housekeeping, restaurant. Food was excellent in the restaurant. Easy access. Great value, pleasant and accommodating staff
Scott
We have only the best words for this hotel and its staff!
Alazae
Super safe area! They monitor who goes in and out. It’s close to downtown and the staff was amazing. This is the place I’ll stay at when I go visit again!
Manuel
Me gusto el lugar por su limpieza y muy amable personal pero un poco lejos de lugares para comer y el menú de el restaurante para México un poco caros tal ves ofrecer desayuno (continental) sería bueno
Jennifer
Amazing stay 10/10
Location & surroundings
Playa Bonita
Paseo Balboa N. 100, Puerto PeÑasco, Mexico
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Playa Bonita
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