Name: Element Huntsville
Address: 6810 Governors West Road Northwest, Huntsville, 35806, US

8/10

Excellent

25 Jul 2026

Felicia

Clean rooms Good breakfast Great location

Friends_and_family Family

8/10

Excellent

25 Jul 2026

Stephen

There was no where to put clothes. Kept clothes in suitcase. Hair was in the sink when we arrived. A piece on shower was broken and laying in floor. The toilet paper roll holder was broken. TV in bedroom would not work. They did come and fix that immediately. Carpet had stains also.

10/10

Exceptional

17 Jul 2026

Juakena

I have a wonderful stay. The staff were very nice and helpful. Our room and kitchen was very clean. The breakfast was hot and good.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Kim

The room was very clean. Our only complaint was that we had 3 people in the room, us and our 11 year old son and we only had 2 towels. This was still a problem, even when we told House Keeping about the situation.

As for the Breakfast. The idea of a cooked pancake or a freshly cooked egg is great. Unfortunately, there's not enough staff to have a good flow during the breakfast rush. There was also a worker who was constantly on her phone (on speaker) or texting in the back. It was obvious to see and hear. When the other hard working person asked her to do something, she snapped back that she can only do 1 thing at a time. Not a good look in front of company.

Family_with_children

10/10

Exceptional

10 Jul 2026

Meredith

Kitchen was a nice feature. Great location.

Partner

10/10

Exceptional

05 Jul 2026

Mark

The stay was all I had hoped for. The staff at the front desk made sure we had a room with the best view to watch all the fireworks shows from all over the city! The entire hotel from the lobby, to the elevator, to the hallway, to the room, was top notch at an awesome price! We will definitely be back.

Partner

10/10

Exceptional

05 Jul 2026

Jaquesha

My stay was excellent, but I do want to shout out to lovely ladies that work downstairs in the breakfast area. They were absolutely amazing.

Family_with_children

6/10

Pleasant

29 Jun 2026

Joseph

clean rooms ////very helpfull ////same thing ever morning///clean

Family_with_children

10/10

Exceptional

21 Jun 2026

Alice

Very nice service, breakfast staff was wonderful. Needed to have more sitting at the breakfast area. Chairs were missing from several tables.

Family_with_children

10/10

Exceptional

16 Jun 2026

shirley

Very friendly staff clean room smells amazing and shopping area is super amazing and walkable

Family

10/10

Exceptional

08 Jun 2026

Adra

Everything was very clean and the staff was very nice and helpful

Friends_and_family Family

10/10

Exceptional

30 May 2026

Cara

A great choice in Huntsville. Bright, clean room with a modern, updated appearance. Placed next to an outdoor shopping area with high-end stores, restaurants and a movie theater. Just minutes from the airport. If I return to Huntsville, I’m staying here.

Family

10/10

Exceptional

29 May 2026

Keiunna

The room was clean and we slept well during our stay. The staff were very kind and helpful. The breakfast was yummy 10/10.

Family

10/10

Exceptional

29 May 2026

Charlotte

They were very sweet and nice and clean.

Partner

10/10

Exceptional

25 May 2026

ANDREA

Beautiful property, the rooms are very clean and spacious , nicely decorated. breakfast is wonderful, staff for the kitchen area is point on, kind, friendly helpful, The whole atmosphere is so welcoming . Everyone I encountered was just great, can’t wait to have another reason to book it again. Thank you all.

Family

4/10

Poor

24 May 2026

Kathryn

They were extremely understaffed. Our check in time was 3 pm but they didnt have a room available for us until 6 pm. Multiple other families/groups were also stuck in limbo waiting for rooms. After our late check in it took two hours to get a crib brought up to our room. Every staff member we interacted with was super kind and apologetic but it was apparent that management had not set them up for success and they were stuck dealing with multiple unhappy guests as a result. We would not stay here again

Family_with_children

10/10

Exceptional

22 May 2026

Yolanda

Breakfast bar was excellent, food was great except the eggs

Friends

8/10

Excellent

19 May 2026

Rena

Excellent location, room and breakfast value

10/10

Exceptional

18 May 2026

Kini

I’m rating this property excellent but I sure hope management reads the reviews. There were actually a couple of issues that troubled my party but overall it really is a good property. The valet parking was not adequately staffed for most of the stay. The gentleman who helped my half of my group on arrival mid Friday afternoon was excellent! So helpful with me and my Mom in. Wheelchair! I think his name was Jay ? Maybe? Top notch guy! The gentleman who helped us leave on Monday was just as good! Savannah at the front desk was so helpful and in room dining agent could not have been more pleasant! There was a wedding reception and a formal event on Saturday night and the parking was an absolute nightmare with what we understood had only one valet?? ONE? In room dining wasn’t available Saturday morning we were told because the person who does it Didn’t show up?? You have one person and no backup???? Pool didn’t have towels regularly?? Anyway—it really is more positive than negative but management and planning needs to re-evaluate.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Carney

Convenient location

10/10

Exceptional

11 May 2026

Alisha

Clean, comfortable room, great water pressure in the shower, great breakfast, very kind and helpful staff and an amazing location.

Family_with_children

10/10

Exceptional

09 May 2026

Samantha

Fantastic service!

8/10

Excellent

03 May 2026

Pamela

The breakfast was cold…eggs cold and French toast cold. Yogurt was great as well as toppings juices and coffee. Next time I would forgo the breakfast and eat out….

Partner

10/10

Exceptional

03 May 2026

Christopher

Great weekend getaway with the wife. Enjoyed our stay. Great restaurants and shopping nearby. Will definitely be back 👌

Partner

10/10

Exceptional

24 Apr 2026

Chrysanthemum

nice rooms

Business

10/10

Exceptional

22 Apr 2026

Ann

Our room was great! All the staff were friendly and helpful. The breakfast had lots of selections, and the ladies were very nice and even came by and picked up our dishes when we were through.

Friends

10/10

Exceptional

19 Apr 2026

Jenna

Just wanted to give a shout out to Savannah and another female reception area staff member who helped check us in last night. I wish I knew the other woman’s name, as well. Both were so beyond kind and helped to make our stay just wonderful and memorable. Housekeeping was running behind with having our room ready at the usual check-in time, then when provided with room we had to change to another room that matched what we had booked (was supposed to have a pull out sofa bed and first room offered did not have this) and while this could have been frustrating, these 2 ladies turned it all around with their kindness and excellent customer service. We had a great stay and plan to return the next time we take a trip to Huntsville! The staff by the complimentary breakfast area in the morning were all very sweet, as well!

Family_with_children

10/10

Exceptional

17 Apr 2026

Liana

This place is amazing! The staff is very friendly, breakfast is a full meal,, rooms are spotless, pets are welcome. Everything is great

Partner

10/10

Exceptional

15 Apr 2026

Aerial

Dinner party. Dinner was great in the area she reserved

10/10

Exceptional

03 Apr 2026

Marilyn

My stay was excellent!

Self

8/10

Excellent

11 Mar 2026

Vilson

The breakfast was ok.

10/10

Exceptional

09 Mar 2026

Liana

No pets

Friends_and_family Friends

4/10

Poor

06 Mar 2026

Kassandra

All staff working here are AMAZING…this is the BEST part of the stay! The hotel is convenient to shopping and entertainment, but dos not meet the standards of a typical Marriott property. One of the elevators was out of order which was a little inconvenient. The worst part of this was hearing from another guest that the elevator was also out of order when they last stayed at the property 2 months prior. There is a strong sewer/body odor smell in the lobby that was attempted to be covered up by a strong cleaner. Our room did not have linens provided for the pull out bed. We also did not have extra blankets. There is a lot of detail that’s overlooked in making this property great. Management needs to pay attention to improve this.

Friends_and_family Family

4/10

Poor

01 Mar 2026

Tiffany

I waited over an hour for a room and when I got to the room there were stains on the couch white and black. The curtains in the room where torn and looked as if there was vomit on them.

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Reesha

Very clean hotel room , Gym and pool also great walking distance to eating and shopping.. the staff was great very professional

Family_with_children

10/10

Exceptional

12 Feb 2026

Tony

Very clean room and bathroom! Super soft sheets and comfy bed! Staff is personable too!

Business

6/10

Pleasant

09 Feb 2026

Audrey

Originally, did not give us the studio room with sleeper sofa we paid for-had to get that corrected and move to a different room. Had a SUPER strong bleach smell at front desk and foyer area. Carpet on the 8th floor filthy dirty with food, dirt, paper, and a large spring. Nasty dirty the whole hallway. Carpet was shredded and ripped in several places at the seams looked like a cat mauled it!!! It also stunk a lot in the hallway. Room was clean and nice except we had a toilet that rocked! lol! Pillows were horrible and uncomfortable. Wooden bed frame hurt your legs when you got out of the bed-very painful. Breakfast was cold and old. Bacon tasted rancid. Indoor heated pool being cleaned, so we could not enjoy it during our stay. Thankfully, our room was nice and clean, and we had a good view. Hallway carpet in desperate need of replacing and being kept clean and presentable!! Shameful!!!

Leisure

2/10

Poor

08 Feb 2026

Andrew

Room was filthy and had a bad odor! Kids running through the halls at 2:00 in the morning.

Leisure Partner

6/10

Pleasant

08 Feb 2026

Dominique

The WiFi connection was not working the entire weekend.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Warren

Great staff and excellent rooms. Comfortable and spacious with essential amenities. Great stay!

Partner

10/10

Exceptional

17 Jan 2026

Amanda

Very pet friendly! Thank you for that! Breakfast was delicious and staff was soooo nice!

Partner

10/10

Exceptional

16 Jan 2026

shirley

I love everything about it I stayed more than once

Business_and_leisure

10/10

Exceptional

10 Jan 2026

Sarah

Room spotless. Amazing staff. Check in and out smooth!! 10/10 would stay again

Leisure Partner

10/10

Exceptional

08 Jan 2026

Wes

Friendly staff and quick check in.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Nilda

Nice room, tasty breakfast

Leisure Partner

10/10

Exceptional

18 Dec 2025

Lisa

Ease of check in , friendly staff , nice accommodations , beautiful suite.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Elijah

I really appreciated the top amenities. The indoor hot tub and pool were perfect for unwinding in the overall atmosphere was very inviting. I also noticed how well-maintained everything was, making it a truly comfortable and enjoyable experience.

Self

6/10

Pleasant

08 Dec 2025

Bo

We'll your photos are miss leading on YOUR room selections along with your bathroom photos i selected a bathroom with a tub and a shower , and when we arrived we only had a shower, you mess up our anniversary night because of your false advertisement of rooms. I have a screenshot of the tub and the shower and my selected room.

Business_and_leisure Family

10/10

Exceptional

06 Dec 2025

Lisa

Yes

10/10

Exceptional

01 Dec 2025

shirley

It was very nice

Business_and_leisure Family

6/10

Pleasant

30 Nov 2025

Kirsten

We stayed almost a whole week, the first day we were happy. The check in was easy and staff were polite. Our room had a great view and having a sink/ microwave/ fridge is always nice. I think the room could have been a little cleaner, especially the bathroom did not look/feel clean. We asked for an infant crib but that did not come with any sheets. With our 6 day stay our room was “cleaned” once and we were only given 1 towel. They didn’t clean at all, just made the bed and gave replaced the towel. The shampoo also is a combo shampoo/conditioner and made my hair really oily sadly. Breakfast, the first day seemed nice but we were kind of disappointed the further into our trip and the last day, Saturday was the busiest day for the hotel and they had a fraction of the usual options they had all week— we opted to eat at a breakfast restaurant instead that day.

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Misty

Just a quick weekend exploring, hotel was great! Staff was super nice! Will definitely stay again

Leisure

10/10

Exceptional

24 Nov 2025

Sheila

Room was spotless. Staff awesome. In the midst of outlet stores. Breakfast was delicious. Great place to stay

Leisure Family

10/10

Exceptional

16 Nov 2025

Zola

Yes

Business_and_leisure Partner

10/10

Exceptional

12 Nov 2025

Richard

Yes, Breakfast wa great, not your standard like other hotels. Fresh and tasty. Kitchen in suite was just what we needed.

Partner

10/10

Exceptional

09 Nov 2025

Laquonta

The room was nice and clean. The staff was really great and very helpful.

Leisure

8/10

Excellent

03 Nov 2025

Timothy

Great staff, the place needs some renovations and updates to prevent microbial growth and deeper cleans to units. Staff is friendly and helpful.

Business_and_leisure

10/10

Exceptional

25 Oct 2025

Dana

Did not try breakfast. Staff very friendly and helpful. Well appointed room. Very comfortable.

10/10

Exceptional

21 Oct 2025

Amanda

Love to the location in the size of the room. Breakfast was decent. My only complaint is that we had to ask for more towels and toilet paper a few times

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Daniel

Yes

10/10

Exceptional

03 Oct 2025

Christopher

It was a pleasant stay. Helpful, friendly staff and a nice room

Business

10/10

Exceptional

22 Sep 2025

karla

Awesome

Leisure Partner

10/10

Exceptional

22 Sep 2025

Cathir

Loved our stay

Very friendly staff, loved the room service. Will definitely stay again.

Partner

8/10

Excellent

19 Sep 2025

Herman

Very comfortable and a nice breakfast. the staff were very helpful and friendly. the location was very close to many restaurants as well as shopping and a movie theatre. I'd stay there again if I am in town for the space museum or a concert again.

Leisure Family

10/10

Exceptional

03 Sep 2025

Tonia

Great rooms and clean.

Leisure Family

8/10

Excellent

25 Aug 2025

Abraham

Fell short of expectations

The bathroom vent did not work, the toilet paper holder was broken, toilet was loose even after I called to have a different room. I should have paid the extra 40 a night for the Westin. The front desk was very nice, but room fell short.

Partner

4/10

Poor

24 Aug 2025

Edna

I actually took photos of the multiple stained couch, matted brown stain on wood frame of bed, wrinkled bedding, dirty carpet in bedroom, mold in shower, broken table in sitting area.

Business Family

4/10

Poor

04 Aug 2025

Cara

I had a really horrible time at the Element and I couldn't wait to leave. I went there for a weekend getaway. Our room when we arrived had someone else's food in the cabinet and wrappers in the drawers. The rug was stained and terrible looking. When we sat on the couch, the pictures on the wall actually fell down. After calling guest services multiple times no one ever answered the phone. I called back in the morning and they basically said they couldn't do anything but they would contact housekeeping and maintenance. Housekeeping never came, and maintenance came and put the pictures back on the wall. I had to call again and go to the front desk before housekeeping actually stopped by. The breakfast is served in a small room that is crowded with people. They did nothing to offer me anything or make my stay better, or offer a discount. It was very disheartening and felt like a total waste of money.

Leisure Family

10/10

Exceptional

29 Jul 2025

Haushan

Great hotel

Business_and_leisure

10/10

Exceptional

28 Jul 2025

Tiffany

Family stay (2 adults, two boys). The queen studio had tons of room. Nice and clean, all staff were super nice. Connectwd to the Westin, so joint pool acces and its a lovely pool. Can easily walk to dinner, shopping and entertainment. Easy drive to the Orion and other areas (Top Golf, shopping, etc). Highly recommend!

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Emily

Beautiful room big windows, comfortable bed, convenient kitchenette, good central air, modern shower, pool could use some cleaning and regular towel replenishment but nice amenities. Corner had a great view of the rockets from space center. Offers easy walkway connection to the mall and self parking right in front.

Leisure Partner

6/10

Pleasant

19 Jul 2025

Trey

Family Troubles

The hotel itself was nice but room size was a little small. They air conditioner would make a sound as if someone was trying to knock down the door every time it turned off. And the room next door to ours was extremely loud as if a lady was getting beat and crying so had to call security. Kids freaked out every time the AC was turning off bc they thought someone was trying to get in the room. Overall property was nice but not the greatest experience.

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Joseph Amy

This hotel was one of our favorite's but sadly has deteriorated greatly over the last year. Damage on walls everywhere, dirty bathrooms, broken elevator part, dirty pool, and sadly so much more. I hope they can get things resolved as it is in an amazing location.

Leisure Family

10/10

Exceptional

13 Jul 2025

Tara

Hard floors instead of carpet. Free Bkft is always amazing. Separate bedroom with super comfy beds. Sofa bed too lumpy! Roomy kitchen and bathroom. Outdoor mall a few steps away with tons of restaurants ‘ movie theater. Our fav place to stay when in Huntsville

Leisure Family

6/10

Pleasant

22 Jun 2025

Josh

Up on arrival I was informed that they had to have a debit or credit card to hold $150 fee for in case anything was missing or broken this is after I already paid $1000 for 3 nights so I was a little mad when I heard it will be held for 7-10 business days. Free breakfast was worse than dog food so I paid $54 for 3 of us to eat at the sage grill which had the same options you would topically get for a free continental breakfast at other hotels. You could not see the bottom of the pool it was so cloudy but the bed was pretty comfy

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

Tiffany

Beautiful hotel, great location, and friendly staff!

Leisure Family

10/10

Exceptional

05 Jun 2025

Darrion

Nothing short of amazing

Friends_and_family Family

4/10

Poor

01 Jun 2025

Keith

Very disappointed the rooms bathroom was not like the pictures and thats why we chose it was for the big shower

Leisure Partner

6/10

Pleasant

01 Jun 2025

Austin

Washers/dryers were broken throughout multiple weeks, elevator broke a couple times, and breakfast area was too small for the number of guests. Rooms were nuce size and quality, and the area is great.

Business Self

8/10

Excellent

17 May 2025

Neal

Nice property, lots within a short walk. Not a fan of the wooden rails around the mattress, not comfortable getting in/out of bed

Partner

10/10

Exceptional

12 May 2025

Verified traveler

Great hotel and great service. The hotel is in a very nice area. Will stay again.

Friends_and_family Family

2/10

Poor

12 May 2025

Jared

Disappointing Mothers Day Stay

I booked the executive suite expecting it to have two rooms. When I arrived we were told we would receive the executive suite with one bedroom and sofa bed. The kicker is the room with one bedroom is the same price as if you have two bedrooms and two full bathrooms. I have booked this same room multiple times through hotels.com and never had it happen before. If the suite was lower price due to it not being the same size as the other executive suites it would have made total sense. I doubt I will ever stay there again but who cares business will go one without us.

Friends_and_family Family

6/10

Pleasant

12 May 2025

Keisha A.

I didn't like that my room was not made up or cleaned.

Leisure Family_with_children

10/10

Exceptional

04 May 2025

Megan

Clean room, super comfy bed, nice staff. Would definitely recommend!

Leisure Family

10/10

Exceptional

03 May 2025

William

Great stay

10/10

Exceptional

26 Apr 2025

Lance

It’s was great

Partner

8/10

Excellent

26 Apr 2025

Ursula

The hotel is pretty nice, right next to a shopping center with plenty of restaurants to choose from. However, we didn’t get the room we made a reservation for (king size bed) and didn’t find out until we went into the room that it had 2 queen beds. (It was an “upgrade” to a suite, but we had no need for an extra room and would have preferred what we booked.) Beware of the shower, it’s scalding hot and can’t be turned to normal temperature. And there was no house keeping the full 2 days we stayed.

Leisure Partner

10/10

Exceptional

19 Apr 2025

NADENE

The property is dated and wear and tear is obvious. It is however clean and staff is friendly and helpful.

Business_and_leisure Self

4/10

Poor

11 Apr 2025

Vicky

-SOOO LOUD, paper thin walls
-Low on linens every day
-hallways had a tunneling feeling
-green wawter in pool
-workout room was pretty good
-not the healtiest food for breakfast

10/10

Exceptional

07 Apr 2025

Keith

Great sleep!!

Business_and_leisure Self

6/10

Pleasant

05 Apr 2025

Breanda

Only one complaint

Room and location was top tier! My only complaint was I had someone with an infant baby next door to me and was constantly woken up from them crying. Also, it was really loud in the hallways at night.

Self

10/10

Exceptional

02 Apr 2025

Patricia

The location is really great, regarding restaurants, shopping, and entertainment. The employees are mostly professional and helpful. I was frustrated with one thing. I wanted to \"see\" another style room to plan my next visit. However, I was unable to do so for a myriad of rules. I tried for 2 days, but got different reasons from different employees, which was very frustrating.

Leisure Self

10/10

Exceptional

31 Mar 2025

Amera Lucy

Would highly recommend

6/10

Pleasant

28 Mar 2025

Jason

No

Leisure Family

4/10

Poor

24 Mar 2025

tony

One the worst rooms I been in

Other than the location nothing about this hotel is great. I was told one price on the app which is the page I signed, but charged another amount by the hotel. Shower door had been pulled out the wall and attempted to be fixed but the shower door would not close and water got all over the floor. TV would not turn on, so I went to the front desk to report it and that was never fixed either. For the price I expected something at least nice and this hotel was no nicer than a cheap hotel room.

10/10

Exceptional

23 Mar 2025

Travis

Best hotel

Love the stay. The room was great and clean. The shops and stores around the hotel made it better. Definitely a must stay if going to Huntsville area

Friends_and_family Family

10/10

Exceptional

05 Mar 2025

Jose

Road trip

Nice overnight road trip stop.

Partner

6/10

Pleasant

02 Mar 2025

Tiffany

I had amazing customer service but, there was a big group of kids hanging out in the lobby who stated they were not staying there but, going to a party. It was 930 pm at night.

Friends_and_family Family

10/10

Exceptional

28 Feb 2025

Catherine

It was all good

Leisure Family

10/10

Exceptional

23 Feb 2025

Ashley

Great staycation