Name: Suburban Studios Huntsville University Area
Address: 3131 University Drive NW, Huntsville, 35816, US

4/10

Poor

01 Aug 2026

Ray

Place was nice and clean and accommodating.

2/10

Poor

17 Jul 2026

Lori

Most of the people that were staying there seem to be on the verge of homelessness. I could smell Marijuana in the hallways. Only one light switch worked. There were a fair amount of sketchy people hanging around outside. The bed was uncomfortable and no place to get ice.

Self

2/10

Poor

12 Jul 2026

Jose

I don’t like the place I left the nest date

Self

10/10

Exceptional

08 Jul 2026

Wanda

Great Staff and Clean Rooms

Friends_and_family Family

2/10

Poor

28 Nov 2025

Anthony

It was so bad that I just booked a different hotel and lost my money on it.

Leisure Family

2/10

Poor

27 Nov 2025

Thomas

The whole place is filthy. There was animal hair and grime in the corners everywhere. In the elevator, halls, rooms, i mean everywhere. The beds were thin and belonged in a prison. The final straw was a cockroach crawling across the floor. I had booked 2 days through hotels.com and wasn't able to get a refund. Do not stay here unless you have no other choice and cannot just sleep in your vehicle.

10/10

Exceptional

14 Oct 2025

Zachary

.

Business Friends

8/10

Excellent

02 Oct 2025

La Zarus

Non applicable

2/10

Poor

05 Sep 2025

Verified traveler

Trash experience

There were no rooms. I waited in line for nearly an hour before being told there were no rooms. I have yet to receive a refund for the charges.

Friends_and_family Family

6/10

Pleasant

24 Aug 2025

Kristopher

.

2/10

Poor

27 Jul 2025

Sherry

Shame on Surban Hotels

The outside you have people food that is look good but the inside and the customer Service is a dump. You guys don’t even have enough towels to wash off with. No room service and the room wasn’t clean not one time I was there. I’m gonna report to bad business affairs. And asking for at least have of my money back

Friends_and_family Family

2/10

Poor

28 Mar 2025

David

I had to cancel this stay. no available rooms were actually extended stay, or clean. they're using bleach to mask the smell of a recent fire

Business

2/10

Poor

21 Jan 2025

Stephen

Bed bugs and not clean

Business_and_leisure Partner

10/10

Exceptional

03 Dec 2024

Martin

The property was good.
The staff at the counter was very good.

8/10

Excellent

29 Nov 2024

Stacey

Alot of homeless in an out building loud all hours

Leisure Partner

2/10

Poor

29 Nov 2024

Glenn

Office was closed...

8/10

Excellent

14 Oct 2024

Paris

The tv didn’t work and bugs was coming out of no where

2/10

Poor

12 Oct 2024

Tammy A.

This property was filthy! Room was not prepared for guests and even if it wasn’t filthy it had roaches running around as soon as I opened the door. Staff wore wrinkled uniforms and were sitting outside talking to ppl or on their phone. We had to evacuate from Florida and they charged us for the whole stay plus a $50 deposit for our dogs which there was no mention of. They don’t answer the phone, the 1 time they did it was after 1pm and manager was to call me back. Never did. I went there to see manager and she was “gone”. Had to stay somewhere else and still no refund. Terrible way to do ppl. Corporate needs to monitor their properties.

Pet

2/10

Poor

02 Oct 2024

Jeremy

Horrible

2/10

Poor

01 Sep 2024

Griffin

Check-in was rude to me and other customers,i had no remote for tv and dead roaches in room
I did like the a/c in room

Leisure Family_with_children

2/10

Poor

16 Aug 2024

Elizabeth

The front desk staff did not know what they was doing. The first room they put us in didn’t even have a tv and was nasty. The second room only half the lights worked and the front desk just acted like they didn’t know what to do about it.

Leisure Partner

2/10

Poor

17 Jun 2024

Allie

This was HORRENDOUS!! We didn’t get a sofa bed in our original room, so switched rooms, and our new room with two beds was the worst I’ve EVER stayed in. We had to go a whole night with no privacy blinds, we asked for trash cans for three days and never got one, there were roaches and bugs everywhere, no doorknob on our bathroom, no towel wrack, and bugs all over the bathtub and shower. If I could give negative stats I would. I asked for the manager to call about a refund and still have heard nothing. This is absolutely unacceptable and still want a refund. This was a complete ripoff.

Leisure Friends

4/10

Poor

10 Jun 2024

Ron

This place was a total dump. Nasty in the rooms. Rusty fridge, slimy floors and just plain gross. Don't stay here unless you've had all of your shots. Plus, you get fined if you leave trash in the room. Real bad place to be. Don't do it!

Leisure Family

2/10

Poor

20 Apr 2024

Chrysoula

Roaches were coming out of the walls. We had to sleep with the lights on to keep them from getting on the bed. The entire room looked as if it was built-in the middle of a ghetto, and it was because 6 cop cars arrived to arrest 2 prostitutes who were dealing crack at the hotel parking lot. The entire hotel smelled musty and cigarette smoke.It was disgusting.

Business Pet

8/10

Excellent

19 Apr 2024

Ginia Weaver

Great on a budget

It was a great price for having a kitchenette. There were no utensils of any kind but I brought coffee supplies from home and purchased microwavable food from the nearby Kroger. I never walk barefoot in any hotel I stay at so I always have flipflops. The non carpeted area did sound sticky under the shoes but I never felt it so can't confirm. The bed was very firm but comfortable. You have to use your key card to enter the building, even a locked door after the check in area. I always felt safe in the building as a solo female traveler. There was a homeless guy outside the building one day but he didn't approach me and I didn't feel unsafe. There is no housekeeping which was fine with me on my 3 night stay. I didn't need extra towels but not sure how you would get them if you did. There was no one at the lobby window during the mornings when I was there. The hotel was close to the convention center where I was working and made meals cheap for the trip because of the kitchenette so it was an excellent deal for me. Even though I saw one tiny roach on the table on the first night, I would consider staying here again for a business trip.

Business

2/10

Poor

18 Feb 2024

Seonjeong

Too many cochroach near sink area

Friends_and_family Family

2/10

Poor

18 Feb 2024

Annelisa

Would not recommend. Trash still in trash can. Old food in the fridge. Roaches everywhere.

Business Family

10/10

Exceptional

24 Jan 2024

ANTONIOUS

Ok

10/10

Exceptional

09 Dec 2023

Tevin

Great service

10/10

Exceptional

09 Dec 2023

Alexis

Check my comment out

I checked in late two lady’s where there to assist me when I called to question my booking told me that they were closed but got me a room for check in around 12:30pm great people and my stay was incredible nothing but great service.

Business

10/10

Exceptional

25 Nov 2023

James

Very noisy at times

Leisure Family

2/10

Poor

25 Oct 2023

Tim

The carpets were dirty and the place smelled. The only amenity in the bathroom was a small sliver of someone else’s soap.

2/10

Poor

16 Oct 2023

Shawna

We had a reservation and arrived late. I called to confirm my late arrival but, the front desk attendant was rude and mean. The manager came and tried to handle the situation and did give us a room but the room had a severe sink leakage problem. The smell was awful (mold/mildew).

Business Family

4/10

Poor

06 Oct 2023

Verified traveler

Probably not a repeat stay

They contacted me the morning of the reservation, trying to get me to change room type - I refused - when checking in, the rest of my party, who'd made reservations earlier than I had, were told the double they reserved was\"not available\"... other arrangements were made, but not without problems - the room came with a stove, but no cooking or eating equipment - did come with a roach, though -

Business

6/10

Pleasant

21 Sep 2023

John

No rooms availalbe after reservation was made.

Business Self

10/10

Exceptional

13 Sep 2023

Arthur

Emily was working the front desk when we checked in….She was Amazing! She was very friendly and accommodating! She made sure that what started out as a bad night, turned into a Great Morning! Thank You Emily!!

Business

10/10

Exceptional

12 Aug 2023

Stephane

Professionalism and flexibility

Self

2/10

Poor

28 Jul 2023

Hunter

Reserved a room almost a week ahead of time and get to the hotel and get told they are full and nothing they can do. but a phone call ahead of time might have been something they could have done

2/10

Poor

24 Jul 2023

broc

No Hot Water; Marginal Internet and leanliness

A tad expensive for a \"bare bones\" budget hotel and the \"lobby/checkin\" location is more like a police precinct HQ. The wifi is 1990s strength and speed is unsatisfactory any time there are more than a handful of guests in the building. All that is marginally unsatisfactory, but the reason no one should ever stay in this hotel if there are any other options is that the hot water heater doesn't work adequately. Anytime between 7 pm and 10 pm, there simply wasn't hot water. The front desk answer: \"Wait a couple hours. There are too many people taking showers.\" Maybe in a third world country, but in America? Really? If I hadn't experienced it, I wouldn't have believed it was possible

Business

2/10

Poor

24 Jun 2023

Chris

Very nasty hotel

The carpet in the room was just nasty,didnt take my shoes off unless i was laying in the bed..carpet was stained and pretty disgusting, had roaches in the room crawling on cabinets and counter top...
Refrigerator looked like it never been cleaned on the outside stained up and very nasty looking,microwave had spots all in and a big hole where looked like something blew up in it .. we work at night and get off early in the am and there are people who live here and are loud and obnoxious and dont treat their neighborswith respect and when we get back to the room in the morningswe just wanted to take showers and go to sleep bug they wouldnt even have towels or wash cloths availablewe would have to wait for them to clean rooms and wash them...i would not recommend this hotel to a homeless person,probably be more comfortable sleeping in a tent on river bank somewhere

Business

2/10

Poor

29 May 2023

Benjamin

Not much positive to say...the AC worked and the shower was hot and had good water pressure.

Leisure Partner

2/10

Poor

27 Mar 2023

Bill

Noticed when we walked in the fire alarm panel and was not working…..when the friend your traveling with is a fire inspector he looks at those things. Once we checked in and paid and got to the hallway an overwhelming stench of marijuana was in the hallway. Once we got to one of our rooms noticed what looked like blood running down the side of the refrigerator. Was filthy and disgusting.

Leisure Friends

6/10

Pleasant

07 Mar 2023

robert

It is what it is.

It's an old property that's past its prime. It's where you got when you got to start over. It's not for vacations. It's transitory housing.

For what it is, it is a value.

Self

10/10

Exceptional

06 Mar 2023

Ashlie

The staff was really nice and housekeeper works her butt off she deserve a raise

6/10

Pleasant

24 Sep 2022

Verified traveler

Dirty overpriced drug hotel.

This place is dirty. It is also overpriced. Most of you will not know what crack smells like if you’re curious step inside the elevator here. Do yourself a favor get some air fresheners you put in your car vents and stick them in the a/c. This place does not clean rooms daily they do odds and evens but I’m not even sure that gets done I stayed for five nights so my room should’ve been cleaned at least 2-3 times during my stay and if they did I didn’t see anything different floors weren’t swept or mopped trash not changed bed and sheets the same overall I’m not sure what the cleaning staff does except take smoke breaks. This place is to overpriced for how rundown and dingy it is. I was told they are 2 years away from a remodel if they make it that long I’ll be shocked. I have honestly thought about calling the health department or someone. Do not stay here if you’re paying.

Business

6/10

Pleasant

25 Jul 2022

Alesio V

The fridge was very dirty
Hallway smelled like marijuana.
Definitely not going back

Friends_and_family Family

4/10

Poor

10 Jul 2022

Flavio

The toilet was clogged

Friends_and_family Family

2/10

Poor

21 Jun 2022

Willie

Was not happy at all with this place. Was checked into to different rooms. And both room were nasty from the stove to the rusty old refrigerators, carpet, room smells.. Not to mention the old thin comforters on bed with huge cigarette hole in.. Horrible experience, never will ever go back

Leisure Self

2/10

Poor

02 May 2022

Thomas

I checked out one day early, and the hotel would not reimburse me for the night. Hotel.com didn’t want to give me a receipt either.

Business

2/10

Poor

14 Mar 2022

Adrienne

Bad

Business Self

2/10

Poor

11 Oct 2021

Jimmy

I literally had to go find another hotel to stay at becasue the front desk at this place wasnt not open. Myself and 5 other peoe waited for 4 hours for the person at the desk to show up, which she never did! After waiting, one of the residents that stays in the building told us \"Oh, she wont be back for a while, she to the tailgate party\", as we were there for the Alabama A&M homecoming. I ended up having to pay $200 for a new room elsewhere ans i missed the game, the point of coming down!! I want my money refunded.

Business_and_leisure Self

2/10

Poor

08 Sep 2021

Verified traveler

Thumbs down

Horrible, dont waste your money. Go to a super 8 or motel 6

Business

2/10

Poor

26 Aug 2021

Jason

First off, the gentleman i spoke to when called ahead with questions aboit location of property was SUPER nice and went out of way to help. Also the lady when i checked in was very friendly. Now the bad.. The property was FILTHY! It stank SO bad! Huge srains ALL in the carpets. Junk running down walls from spills that had been there forever. Our room wasn't AS bad as main areas but the little fridge had stains all over it (that would wipe off) gunk stuck all over shelves. I would NEVER stay here again no matter price.

Leisure Partner

8/10

Excellent

31 Jul 2021

Maulesh

Service is friendly and welcoming. I made a couple of requests and both were completed with a smile.

The interior reeks of food every morning and evening. Could use more ventilation in the corridors. The floor needs work.

Business

2/10

Poor

26 Jul 2021

Jason

Don’t waste your money

We would recommend this hotel for anyone coming through the area. We were told they had coffee pots and other kitchen needs for sale on site that could be taken with you when you checked out, but the person who told us did not know the cost of these items. While our first 2 days were ok, the rest of our stay we had a horrible fly problem. We did not have anything our that would attract them, so we are not sure where they were coming from. It also appeared to be blood on the back of our bathroom door that should have been cleaned off before our stay.

Friends_and_family Family

2/10

Poor

12 Jun 2021

Verified traveler

It was disgusting and we checked out after the first night. They have not provided me a receipt. I'll never go back there

Business Family

4/10

Poor

02 May 2021

Francine

My trip

The hotel was rude and abrasive. The bed reminded me of a cot from summer camp. The sheets were dirty. The bathroom towels had holes in them . The hallway smelled of marijuana.

Business

2/10

Poor

17 Apr 2021

Verified traveler

It was a nice just place I've ever stayed at needs to be shut down

Business Friends

2/10

Poor

29 Mar 2021

Verified traveler

They had roaches so I got a refund and stayed somewhere else.

Friends_and_family Family

2/10

Poor

04 Jan 2021

Verified traveler

If u want a good rest don't stay here. N not safe guest do not wear mask..

Leisure Self

2/10

Poor

11 Aug 2020

Jarvis

This place is terrible i never even made it to my room i booked online and paid for it even have receipts and the lady working wasn’t in there she was outside probably smoking drugs she come in yelling talking about we don’t have nomore rooms available but the parking lot wasn’t even half full and if it wasn’t any rooms how was i able to book and pay she said i need to leave because it was no room for me to get but Expedia is processing a refund at this moment i just think all front desk employees need to be drug tested

Leisure Self

6/10

Pleasant

15 Jul 2020

L.Nelson

My room was not ready upon arrival,and there were no towels or ashtray in my room.The front desk clerk was rude.

Leisure Partner

4/10

Poor

26 Jun 2020

CynthiaThompson

I had to change my own bed. I was instructed to bring my dirty sheets to the laundry room and change them out for clean ones. I was there for the weekend. I was told my room was one of those rooms for long term stay, for example construction workers. They only clean them on Monday’s. I also was on a smoking room.

Friends_and_family Family

8/10

Excellent

21 May 2020

STII

This hotel is for \"Extended\" stay customers. Meaning many people live there. With that in mind, The room is very basic but clean and the bed was super comfortable. Bring your own personal items. My suggestion to the manager is that \"keep certain rooms for travelers who are passing through\", with the best amenities, perhaps your highest floor. This way you will not get mixed feelings from your customers. One of our towels for example, was brand new and the other was so used, it almost looked brown! lol This sort of inconsistency does not well with customers.
Best wishes!

Business_and_leisure Partner

6/10

Pleasant

05 May 2020

Verified traveler

Mediocre

I wasn’t impressed with this hotel. The hallways have an odd smell to them, and the guests staying here are loud. They were loud outside the window, and every morning there were people in the hall being loud. The toilet is broke and takes several times to fully flush. Upon extending my stay for one extra night, the front desk service was visible irritated and rude. The mattress was uncomfortable, feeling all the springs.

Self

8/10

Excellent

04 Feb 2020

Verified traveler

I likeed the location. Staff was nice and friendly. Room was pleasant and quiet.

Friends_and_family Family_with_children

2/10

Poor

13 Jan 2020

Verified traveler

No Guest Service

Zero customer service!! Absolutely disgusting!!

Friends_and_family Family

8/10

Excellent

30 Dec 2019

Verified traveler

Saw a roach

The front desk staff was super upbeat and friendly.
The elevator looked like someone spilled laundry detergent. It was green sand ish looking all over the floor in elevator. There was a roach in my room. I only saw one. But where there is one.

Partner

10/10

Exceptional

27 Nov 2019

Scott

Enjoyed my stay here throughly and. Would stay again time and time again

Business Self

8/10

Excellent

24 Nov 2019

Elbridge

Okay

Friends_and_family Family

2/10

Poor

15 Nov 2019

Les

NOT Safe

When I checked into the hotel at 9:00pm they had three police cars and multiple offices handling issues from drugs to male and female fighting.

I travel a lot and stay in low cost motels. Most of the time they are clean & safe. I would not say this about Suburban Extended Stay.

Business

10/10

Exceptional

02 Jul 2019

Don

Going through a re model but seems to be a safe clean place with easy shopping and getting on and off hwys

Friends_and_family Partner

6/10

Pleasant

30 Jun 2019

Verified traveler

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U room tje logjy anovr yjr sypbrbot yjr brmt eadmy wprlinh

2/10

Poor

22 Jun 2019

Verified traveler

Great location and 2 nice staff. The rest of the staff were rude. There was no daily cleaning, and you had to pay for decent WiFi. Front desk person COMPLAINED about switching my room from a smoking room to a nonsmoking. Staff watched me struggle trying to open the door while pushing my luggage in. I did not feel welcomed.

Business Self

2/10

Poor

20 Jun 2019

Verified traveler

This is not a family place to stay. Room smelled, the mattress is on a metal bed frame with no box spring. Very basic. Our key would not work. The remote did not work. The toilet ran.

Leisure Family