Name: Residence Inn Huntsville
Address: 6305 Residence Inn Road, Huntsville, 35806, US

10/10

Exceptional

18 Jul 2026

Steven T

The mini suite was perfect for a longer stay. Spacious, comfortable. Like a studio apartment. Great choice.

Family_with_children

8/10

Excellent

05 Jan 2026

Inna

The room had an odd smell to it but we were only there for one night and out most of the time. Otherwise for the price, it’s a great stop.

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Robert

It was awesome I highly recommend it

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Timothy

Nice property and people

Leisure Partner

10/10

Exceptional

15 Oct 2025

jarvis

Great property

8/10

Excellent

07 Oct 2025

Kenya

Good hotel

10/10

Exceptional

31 Jul 2025

Patricia

I love the kitchenette and refridge

Leisure Partner

10/10

Exceptional

23 Jul 2025

Quiana

The staff were so accommodating and a JOY to be around. The building common spaces, rooms and Pool were clean. The Grill was made available if we desired. My Family of for including a toddler stayed for 1 week. It was comfortable. Breakfast was prepared daily(Thanks Ms.Sue).

Business_and_leisure Family_with_children

10/10

Exceptional

24 May 2025

Troy

Convenient

Business_and_leisure Family

10/10

Exceptional

24 May 2025

Troy

My go to hotel

Business_and_leisure Family

4/10

Poor

13 May 2025

KEVIN

Stayed at this property a few years ago when one of our kids graduated so we decided to stay for another graduation.

Room has lose tiles, missing closet doors and cigarette burned couches. We had a party of four but a lot of the dishware was for three. Towards the end of our stay one of the two toilets clogged but because it was a full trip we didn't bother with having to wait on maintenance to come.

Food was decent as they
had alternative meats for persons with dietary restrictions. Cage free eggs was a plus as well.

Not sure why we were able to hear people walking above us so loudly late at night. We wondered if someone was going to fall through the ceiling...

Some of the staff we met in the hallways were very kind and I recall some sweet elderly ladies in the breakfast room back in 2022 that greeted us every morning. This trip was different. Being met with jeers from the breakfast room staff was unacceptable. Customer service makes and breaks any hospitality institution and the main reason for not overlooking the shortcomings of the physical plant.

Leisure Family

10/10

Exceptional

10 May 2025

Rachael

Beautiful suite.

10/10

Exceptional

13 Apr 2025

Adrienne

Great property. Clean and modern

Business Partner

10/10

Exceptional

18 Jan 2025

Troy

Always a pleasure to stay here.

10/10

Exceptional

03 Nov 2024

Josette

Parking

Leisure Self

10/10

Exceptional

27 Oct 2024

kaylin

The customer service here was amazing! I called ahead to let them know we’d be coming in late and asked if they had pack and plays available. I was told yes and she said she would have someone set it up for us in our room so it was ready when we got there. Then when we got there I asked if they had any milk I could buy for my baby bc we’d run out on our trip and she went to get me some from the kitchen. I was super impressed and very happy with the room as well. Very clean and great for our 3 young kids.

Leisure Family_with_children

10/10

Exceptional

20 Oct 2024

Benjamin

all good

10/10

Exceptional

19 Oct 2024

Kerry

A nice stay at Residence Inn for a show at the nearby Orion Amphitheater. Room was clean and comfortable with a good breakfast and coffee.

Leisure Friends

10/10

Exceptional

13 Oct 2024

Angel

-

10/10

Exceptional

12 Oct 2024

Myria

Staff deserve all the kudos

The staff was amazing. Kudos to
The manager for getting us a room when Hotels.com canceled my room without notifying me. Every employee of the hotel was friendly, said hi, and was available for any questions. Numerous booking were canceled without notifications to the guests, and I know they had to be stressed, but you couldn’t tell it. 10/10 would stay there again

Friends_and_family Family

10/10

Exceptional

06 Oct 2024

Shawn

Very nice staff, excellent suite with kitchen, sitting area, large bath AND they allow pets for a price comparable to much less nice. I’ll be coming back here!

Business_and_leisure Self

10/10

Exceptional

05 Oct 2024

Marianna

Loved our stay - one of the best places!!

4/10

Poor

22 Sep 2024

Amie

The room smelled of cigarette smoke. The mattress was horrible.

Leisure Partner

10/10

Exceptional

18 Sep 2024

Carrie

The front desk was extremely nice. I was in town to host a charity event and I needed to check in early. They were more than happy to help accommodate and extremely helpful.

Business Partner

10/10

Exceptional

02 Sep 2024

Carlton

Staff was very friendly and professional. Breakfast was excellent.

Leisure Family

10/10

Exceptional

16 Aug 2024

james

Location, service - good facility

Business_and_leisure Partner

8/10

Excellent

11 Aug 2024

Bethany

Breakfast was really good and had a nice variety. Room looked nice, the bed seemed to have mites or something that kept biting us through the night leaving welts which made us wonder if the sheets had been changed. We decided to throw out our personal pillows so we didn’t take it with us.

Leisure Family

10/10

Exceptional

10 Aug 2024

Jennifer

Nice hotel

Leisure Self

10/10

Exceptional

26 Jul 2024

Chris

Need to have less expensive sodas available through machines.

6/10

Pleasant

08 Jun 2024

Eurydice

The stay was in a very convenient location to where you can walk to shopping centers to buy groceries or do general shopping. And the staff was very friendly and helpful. The thing that I disliked was that the oven was very dirty and we requested it to be clean two times by housekeeping and it never was cleaned. My recommendations would be for housekeeping to check the make sure that the over is clean for the next tenents check-in.

Business Family

8/10

Excellent

07 Jun 2024

Leveator

The property was clean and well kept. Was located in very convenient area near my family and event venue. The staff was professional, kind and helpful. The breakfast was awesome.

Leisure Family_with_children

10/10

Exceptional

07 Jun 2024

Sandra

Very nice

Leisure Self

2/10

Poor

23 May 2024

Wade

Computer system broken therefore no room keys; had to be escorted to room each time to gain entry. Receptionist and all other staff were new. She could not explain incidental charges for $40. On check out she and the hotel manager refused to give me a hard copy of the zero balance receipt until I threw a fit. I never did get a receipt that showed the actual charges to my credit card. The computer system has been down for over two weeks, the pancake machine was broken, there was a tripping hazard at the front walk that had gone unprepared. A young front desk clerk shared with me that he had been on duty 10 hours with no one to relieve him; there was no other staff in the whole facility. He said he was alone and that he stayed because there was no one else to let people into their rooms. Close this motel immediately and try to salvage the good Residence Inn name. W. Kirstein

Leisure Family

4/10

Poor

22 May 2024

Sabrina

The staff was very nice. They wirk with what they hace. The property is poor no pool no room key toilet not flush etc. The manager was uppity.

Leisure Family

8/10

Excellent

21 May 2024

Sunny

Good hotel in the area

Room was clean, staffs were nice. But few things wasn’t working. The smart door key wasn’t working, need staff to open each time we go back to the room. Breakfast didn’t have waffle as the machine was broken. But overall, really liked the room as is clean and lots of room.

Partner

10/10

Exceptional

21 May 2024

Douglas

Excellent

10/10

Exceptional

15 May 2024

James

The employees were excellent and super friendly. The Hotel was clean, safe and well located.

Leisure Partner

10/10

Exceptional

14 May 2024

Carol

The staff was extremely polite and accommodating. Loved the size of the room. Breakfast had wonderful food and plentiful. Outdoor and indoor common areas very nice.

Leisure Self

10/10

Exceptional

11 May 2024

Christopher

Everything is nice. The staff is super helpful and friendly .

Business Family_with_children

10/10

Exceptional

30 Apr 2024

Nelsen

What i didnt like,was The ladys that Clean The didnt bother to Clean or Change my bed and Towels.

Leisure Self

6/10

Pleasant

26 Apr 2024

Deepak

Too noisy was room # 326. Had called a day earlier and made the request for a quiet room. Was promised no problem. It is also on my Marriott Profile. The room 326 I got was right off University Drive which is a very busy road. Called Monday night and asked to change room but they said will call but nobody called. So Monday night i had to sleep in 326. It was so noisy that I did not sleep well at all. Spoke to the GM next day. Requested changing the room and compensating for one night and provide 30,000 points. Todd the GM said he couldn't provide compensation but he will try to get 30,000 points after he gets approves by his Boss. Has he??

Business Partner

8/10

Excellent

24 Apr 2024

Amory

Great location, easy to find. Very friendly front desk staff, made you feel at home. Mild wear and tear throughout facility. Close to lots of shopping and dining and highway. Was there 5 nights and housekeeping never came.

Leisure Partner

10/10

Exceptional

22 Apr 2024

taylor

had a great stay will stay again

Leisure Family_with_children

10/10

Exceptional

21 Apr 2024

LaQuinta

Great staff awesome location and rooms for the price

Leisure Family

10/10

Exceptional

19 Apr 2024

Scott

Nice place, roomy rooms

Business Self

8/10

Excellent

16 Apr 2024

Terry

I had a very comfortable stay, just like home. Target mall just 10 minutes away by foot. Bus stop is there too. To get to Down town, it's a 20 minute bus ride. Another mall with a large \"88 Buffet\" in the mall next to the Target mall. Good value for the hotel and the buffet. Free breakfast was a bonus. I could eat at the buffet everyday! Target has a grocery section if you want to cook in your room. All the dishes are there!

Leisure Self

10/10

Exceptional

07 Apr 2024

Shonci

Will definitely stay here again. Staff was friendly and actually remembered my name! (That was a nice touch.). The room was spacious and clean.

Leisure Self

10/10

Exceptional

07 Apr 2024

Phillip

Wedding weekend family

This time we were in town for a wedding. The facility was very comfortable and we will return next time.

Friends_and_family Family

10/10

Exceptional

17 Mar 2024

Brandi

Cameron did an outstanding job taking care of me while I stayed! I like the homey feel there.

Business Self

6/10

Pleasant

10 Mar 2024

Verified traveler

Hotel was clean.....however not enough pillows, bad mattress, no bath mat to step on after getting out of the shower..,breakfast ran out of coffee and did not have eggs. Apparently they take to long to get ready....a direct quote from the breakfast staff. Need to work on some of the basics...not my normal Marriott exp

Friends_and_family Family

2/10

Poor

10 Mar 2024

Ron

It was a crock, we paid an additional $20 that would allow us to cancel our reservation if we were not able stay in the hotel…..we tried to cancel 48 hours prior to the check in date. We were told that we could not cancel that we would be charged for the room even if we were not able to make it. My question is what was the $20 for? I would never recommend anyone to use your service even my worst enemy…..this must be how you people are allowed to stay in busy, lie about the $20 and then pocket the money…..including the room fee. This service and how we got rip off will definitely be placed on social media for everyone to know about your scam.

10/10

Exceptional

10 Mar 2024

Teri

Nice place to stay

The front desk gal was a peach! So pleasant and friendly event at 10pm!

Friends_and_family Family

8/10

Excellent

09 Mar 2024

Gustavo

Second stay for business and both times satisfied

Business_and_leisure Family

4/10

Poor

13 Oct 2023

Alison

Three members of my family stayed in this property for around 12 hours and were charged $200. We had enough towels for 2 people only in our room. When I requested towels, I was told by staff they could let housekeeping know we needed some when they got there (despite the fact that my shower was already running). My husband went to the desk and they were told they couldn't leave the desk to get us any towels until their replacement arrived. Also one of us slept on the pull out cough and the room was not equipped with any sheets, or a pillow for this bed. There were no blankets in the room--not one thing for the pull out. The staff at the front desk was not able to locate us any. We honestly deserve a refund. We were way overcharged for our (lack of) amenities.

2/10

Poor

22 Jul 2023

Yoslaida

There were flying ants in the room, the tub was clogged, and the air conditioner was as loud as a airplane engine…

Leisure Family_with_children

6/10

Pleasant

24 Apr 2023

ANAND

Rover visit stay 2023

The maintenance was disappointing. Our toilet was broken and after waiting to get it fixed the next day it broke again. The hotel did arrange for us to move to another room but different problems were encountered: no hair dryer, broken tv/screen remote and uncomfortable layout. The staff were quick in responding to these issues after we brought them up.

Friends_and_family Friends

8/10

Excellent

04 Mar 2023

Michele

Suggestions

Everything was lovely except peeling wallpaper in hallways. Lack of people at front desk. Did not feel Residence by Marriott hospitality. Breakfast so so due to infrequent fills. Other than that, rooms were lovely.

Friends_and_family Family

2/10

Poor

06 Feb 2023

Verified traveler

Do not stay here!

When we checked in the room, the trash cans from previous guests were full and not dumped. There were fresh stains on the blankets and sheets, I asked for fresh linen and explained what happened but none was brought to me nor did house keeping come upon my request. Also there was a leak on the 3rd floor hallway (a worker advised of this), however, the leak came down to our room (2nd floor) it came in both bathrooms as well as closets. It also had a brown color with is as well with this horrible smell. Along with that, there was some people song construction work next beside us and made loud drilling and knocking noise all night for both nights! We could not even sleep!!!!! I notified the GM Randy Brown and nothing was done nor was we offered to be placed in another room or offered a refund.

Friends_and_family Family

8/10

Excellent

20 Jan 2023

sylvio

Good stay

We enjoyed our stay here. There was a fairly strong smell but I think new carpet had been installed at some point. Once you were there for a short time, you didnt notice it. The ladies that ran the breakfast area were very friendly.

Partner

10/10

Exceptional

17 Jan 2023

Barbara

The staff was courteous. Full breakfast is nice. The location is perfect for a family traveling.

Leisure Family_with_children

8/10

Excellent

21 Dec 2022

Richard

Nice room for the most part. However, I was next to the stairwell which was very noisy as people went up and down the stairs. There was no room service which was fine except people kept putting their trash in the hallway. It would have been nice to have a reasonably decent sized trash can available.

Leisure Self

10/10

Exceptional

11 May 2022

Edith

Pleasant hotel

Very nice hotel in a quieter area. We had a 2-bedroom suite which is hard to find. The staff was wonderful, very friendly and polite. We had some minor issues, but nothing that would keep us from staying here again. Very pleasant overall.

Friends_and_family Family

8/10

Excellent

02 May 2022

Adren

everything was very good.

Leisure Self

10/10

Exceptional

28 Feb 2022

Wendy

Property was very clean. Room was very nice as well as the staff. The breakfast was wonderful!

Business_and_leisure Family

2/10

Poor

15 Oct 2021

Ruth

Horrible

Friends_and_family Friends

2/10

Poor

10 Oct 2021

Emily

I booked a non-smoking room. The room had smoke odor . The maintenance sprayed 2x which helped a little but the odor still lingered. It was suggested to me that I opened a window. I didn't feel safe opening a window in a room on the 1st floor. All of the rooms were booked so I couldn't move to another room. I ran the bathroom exhaust
fan all night which disturbed my sleep. My clothes also had the smell of smoke and the spray. I was looking forward to a pleasant night at your hotel but this situation was very disappointing.

Leisure Self

10/10

Exceptional

06 Sep 2021

Eric

Great stay!

Great stay! Breakfast was good! Room could have more temperature control but overall great stay

Friends_and_family Family

10/10

Exceptional

27 Jun 2021

Verified traveler

Loved the layout and the facilities

Leisure Family

8/10

Excellent

03 May 2021

Eliza

Not a bad stay at all

Location: perfect for shopping
Clean and had a wonderful outside seating with a fireplace. Never got to experience it due to parties my entire stay. Also, the mattress was squishy lol

Partner

10/10

Exceptional

12 Apr 2021

Melissa

Stay

When I got to the hotel, I was told that my reservation was overbooked and no one called to let me know. I reserved the two bedroom suites and when I got in I was given 4 single suites. I was not happy with that because that is not what I reserved. No one gave me a call to let me know this in advance and that is unacceptable. Then the rooms were not near each other and it was a inconvenience. The service was good but the communication has to be better if you want more better surveys.

Friends_and_family Family

10/10

Exceptional

16 Aug 2020

JamesBurnside

The breakfast menu was lacking, otherwise the stay was great!

Friends_and_family Family

10/10

Exceptional

19 May 2020

Justin

Great

Room was very nice and clean great location and very easy to get around town

Partner

10/10

Exceptional

18 Apr 2020

Verified traveler

Love it

Will be planning on staying here again.

Partner

10/10

Exceptional

22 Feb 2020

Victoria

jj

great staff, great service

Friends_and_family Friends

6/10

Pleasant

22 Dec 2019

LaKeisha

Our room had a Smokey smell to it, and upon our arrivals there was a young woman in the parking lot trying to locate drugs in the area and asked if we knew where should could find it. That made me feel uneas

Partner