Name: Comfort Suites Huntsville
Address: 6224 Torok Circle, Huntsville, 35806, US

2/10

Poor

18 Jul 2026

Derek

Lol... Every issue we had starting from bug concerns to needing the laundry room... Everything was apparently under renovation. But there was zero signs of renovation anywhere. This is just something they say to brush your concerns under the already existing filth. This was apparently 'family friendly' but I must ask if this chair picture appears to be family friendly. Absolutely repulsive!!!!!!!

Family_with_children

6/10

Pleasant

18 Jul 2026

Paul

Room was not cleaned very well. Someones clothes were in the closet, the sink in the bath room filled up and drained real slow even without the stopper that should jave been in the sink. The toilet seat was only attached on one side and one had to be real careful he/ing on and off. No hot water. Only 1 wash cloth and 1 hand towel in the room. Front desk did not have any more to give us. Probably should not rate it above so so.

Friends_and_family Family

2/10

Poor

17 Jul 2026

Patricia

We have stayed at this hotel the past four years and it was great. This year when we asked about the vending machines, the gels person on duty said there is a Circle K right across the street if you want a soda. There are no vending machines. The sheets were not dingy looking so we sprayed with Lysol. Water was dripping from sink in bathroom the entire time. Stopper for tub did not work. Door did not fully seal when closed. Sofa bed was filthy. We had to ask for linen. Not already provided. We had to ask for additional towels. Got two and were told the rest were being washed. Day one of breakfast was good. Day two must have been left overs. When asked if we could pay by cash and not leave amount on card we were told that cash was no longer accepted because they had been robbed two years ago. So next year we will be staying at a different place and no longer a Comfort Inn.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Pamela

No mattress pad on bed, stained and old towels, no extra tp or tissues, pillows appeared to be very old (glad I brought my own), no vending machines

Self

4/10

Poor

01 Jul 2026

Michael

No towels, had to ask for towels each night
No ice. Only ice machine was broken first day.
Had to ask for roll of tissue.
Water in shower would not turn off. Had to alert staff it was flowing hard each day.

2/10

Poor

28 Jun 2026

Antonio

I booked 5 nights for my family to stay while in town for an athletic event. I must say that I have never seen such an unsanitary environment in a hotel. First, the carpet was horribly stained, there were blood stains on the shower curtain and hairs stuck to the shower wall, the room had an odor, the room keys had to be reprogrammed numerous times, the pool was out of order (in June! ).

I’ve never left a bad review for a hotel!

The breakfast was surprisingly good!

Family_with_children

4/10

Poor

24 Jun 2026

Jetahwyn

WiFi did not work at all for me to complete work. Which property said room comes with internet. No accommodations were made. No phones in the room. When towels or tissue or room items were needed I had to go to front desk. Staff was not at front desk majority of the time, was told to ring the bell and wait for service. Other staff employees were wondering in and out of rooms located next to my room

Business Self

6/10

Pleasant

23 Jun 2026

Jamaal

Nothing special. Last minute reservations but towels looked dirty but used to bring my own towels,soap and blankets...just good enough to lay your head and take a shower if you dont want to sleep in your car or take a shower at a truck stop.

Partner

2/10

Poor

14 Jun 2026

Kwanza

First and foremost, when my wife and I arrived, we were met with an unsafe and unsanitary room #405. Getting off the elevator, it seems like the floor reeked of dead mice or some bodily fluid. Entering the room, the couch was so soiled with black stains that my wife and I literally exited the room and went to the front desk immediately. While there at the desk, a couple and their kids were placed in rooms, and they had to return to the front desk because the rooms were already occupied! At this point, I feared for my safety for my wife and I. When my wife and I entered the room, (Room 309) the room was NOT CLEAN at all. The couch was soiled and the couch had a diaper of some sort in between the seats. Also, the shower faucet was loose. I have excessive pictures to prove my case! Furthermore, no one at the hotel had name badges on nor did they have Comfort Inn clothing on as well. There were random/ friends behind the front desk and were very unprofessional. The manager was not helpful at all because every time my wife and I tried to call, she was \"busy\" and did not want to connect on the phone. For my wife and I safety, we WILL NOT be returning to this hotel because it seems like this is a \"hangout spot\" for random people with no professional bandwidth. I will be escalating this up corporate.
6224 TOROK CIRCLE NORTHWEST, HUNTSVILLE, AL is the exact location, Be careful in this hotel!

Family

4/10

Poor

12 Jun 2026

David

Had 4 adults and 2 rooms. One room had no soap or toilet paper and the toilet leaked. Second room AC fan sounded like a jet engine, entry light burned out, hair dryer did not work. Not that it mattered to us but the pool was out of order. Ice machine broke. Breakfast buffet was wiped out by early people going to work and no one was available to replenish it.

Friends_and_family Friends

2/10

Poor

02 Jun 2026

Lucy

The kitchen staff was amazing. But front desk came off as rude when she said they couldn't accommodate us because they had no way of getting in touch with me. My room was double booked for the entire stay. I was there for my father's medical procure which was booked back in Feb, then when we arrived they told us they didnt have room for us. They found a room and put us in a bad room that was probably down but still used it. The toliet was not attached to the floor, the white towels were stained with black marks like tar. The walls weren't clean one wall had what it looked like blood. The ac unit had a short in the plug wire so we had to move it around some to get it to turn on to get cool air in the room. The ac also had a small leak inside the room and there was also mold growing there where the carpet was all wet. The remote to the TV did not work at all. I booked that hotel because they had a pool but when we went down to swim, it was being used as a storage facility. That place needs a deep inspection. The staff was not in uniform, you never knew if the people standing around were employees or people waiting to be waited on. No name tags or no greeting at the door. I do not recommend this place. Choice needs to send eyes to that place quickly.

Partner

2/10

Poor

01 Apr 2026

Wesley

The only reason that this is not a one is that the staff seemed to be friendly when I spoke to them. Other than this, it was an unpleasant experience. There was a foul odor in the hallway the day we got in (Thursday 3/26/26.) It smelled like staleness mixed with mildew. I did notice that the A/C unit at the far end of our hallway on the second floor was unplugged, so that may have contributed to it. The room was obviously worn down with stains on the carpet, a constantly dripping sink in the bathroom, a bathroom door that would not lock, a small gap at the base of the door, a loose tub faucet, etc... Our door keys deactivated several times throughout the 3 day stay. On Saturday we saw that there was a new sign posted to the outside of the building stating that there was a tax lien on the building. This worried my youngest child, thinking that we were going to come back to the hotel to have all of our stuff gone. Lastly, not the fault of the hotel, but about 30 minutes before I checked out there was a power flash. The elevator doors opened and let us in, but the elevator would not move. We had to carry all of our stuff down the stairs (including my 2 bowling bags full of bowling balls.)

Friends_and_family Family

4/10

Poor

28 Mar 2026

Wren

Sofa and bedding was stained, tub was in bad condition. Only supplied 2 towels for a room that sleeps 6.

Family_with_children

6/10

Pleasant

23 Mar 2026

Kathy

while staff was friendly, they are limited with supplies on hand...our rooms had no wash clothes, blankets, tv didn't work (could turn on, no remote, given one but wouldn't interface), dated bathroom (caulking coming loose around tub)...unable to get a printed receipt (had to wait for corporate to approve ink, what we were told)...elevator was missing button (to be able to open door for friends to get on), and would not show what floor you would stop at. Guess you get what you pay for.

Friends

6/10

Pleasant

23 Mar 2026

Donald

Parking was easy and secure. Rooms were clean and very nice. The staff was nice, the lady at front desk when i checked in was very good, nice and helpful. The guy at front desk when i checked out on sunday morning was slow and didnt seem too sure of what he was doing. A couple of people in line got tired of waiting just dropped key card on counter and said they were checking out.
As for the rooms, there was no hot water, just warm, no cups for drinking, no wash cloths. Had to use hand towels for wash cloths. Only working ice machine was on 1st floor, the ones on 2,3, & 4 had out of order signs on them.

Self

2/10

Poor

08 Mar 2026

Lynn

This hotel is not in the best shape. Rooms had black mold, pink mold, elevator did not work no amenities such as no breakfast, no pool, no clean towels, sheets did not fit the bed.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Gina

Good breakfast choices, comfortable bed, and close to shopping.

Family_with_children

6/10

Pleasant

06 Mar 2026

Shenae

There's a lot of shops nearby that people can choose to shop and eat. The parking is very slim and tight just enough for whoever stays here.

Partner

2/10

Poor

04 Mar 2026

Kreshona

This location was extremely disappointing. Staff was kind but untrained and were not dressed professionally. Check-in took 15-20 minutes because staff was untrained and had no support. The lobby, dining area, elevators, and hallways are aged, dingy, dirty and damaged. My room looked like someone had recently booked it and not fully restocked. I didn’t have any of the basic toiletries like soap nor did I have more than 1 rag. The sofa in my room was dingy and stained. The room smelled moldy. There was barely any tissue on the roll and no replacement. There were sketchy looking people hanging outside at front door and going in/out lobby area. The pictures online are either doctored up or were taken decades ago. This is the worst hotel stay I’ve ever had and I will never stay again nor recommend it to anyone unless they do a major rehaul from staff to decor. I wanted a refund to go stay elsewhere honestly. Lots of shops nearby for food and shopping.

Self

4/10

Poor

02 Mar 2026

Shenise

No soap in the room, half a role of toilet paper, not given enough towels and washcloths (4 people in the room) they gave us 2 sets, holes in the floor, we had to keep getting our key reprogrammed. Most of the Staff was not friendly or courteous. They tried to give me room where they had the leg of the bed propped up on small pieces of plywood. The blinds didn’t stay open for natural light we had to use something to hold them open. Many water stains in lamps and walls. Ac unit propped up and falling apart. It could be satisfactory if some love was put into it. But for now it’s a never AGAIN!

Family_with_children

2/10

Poor

27 Feb 2026

Jazmaine

They never came to clean my room i paid damn near 200 for the room juss for my TV not to work nobody was ever at the front desk finally when someone did come she said someone was going to come look at it never did then I told the night shift older guy he said he was going to look at he never showed up they didn't have no face rags like it was terrible if I could give it a 0 I would like y'all need to either train again and remodel them cause that is just horrible

Self

4/10

Poor

26 Feb 2026

Jerel

Staff was great but the rooms are definately very old and dirty

Friends_and_family Family

8/10

Excellent

25 Feb 2026

Jane

Nice bed

Partner

2/10

Poor

23 Feb 2026

Daisy

Lady who worked that night was incredibly rude and not helpful when she told me my room was canceled. No info, no insight or explanation.

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

Keaaron

Amenities

Self

2/10

Poor

15 Feb 2026

Heather

No pool breakfast was horrible first room looked like a crime scene second room was ok. Look like a crack hotel. Hallway had a horrible smell. No grab to go food in the market place. Front desk staff had bandannas on their heads had baby at the front desk. I would never stay there again. Tub water wouldn’t go down the drain while showering

Leisure Partner

2/10

Poor

15 Feb 2026

Cheryl

The hotel smelled very bad when i walked into the front door and our door to our room did not lock. I ask Hotels.com to help cancel and get me another room and the representative said she could not help me.

Friends_and_family Family

4/10

Poor

26 Jan 2026

Renae

Mattresses were hard as a board, mold growing, musty

10/10

Exceptional

22 Jan 2026

Frank

Good

Friends_and_family Friends

8/10

Excellent

22 Jan 2026

Spright

Rules clean, property is dated

Business Family

8/10

Excellent

21 Jan 2026

Jennifer

The staff was very friendly and welcoming!

Leisure Partner

6/10

Pleasant

17 Jan 2026

Mathew

Short in and out!! Decent place to lay your head for the evening! Breakfast was good!! Close to all types of restaurants and stores!! Good central location!!

Partner

8/10

Excellent

16 Jan 2026

Sarah

The staff were nice and helpful. I loved that they had orange juice at the breakfast. The sleep there was quiet :)

Leisure Partner

2/10

Poor

29 Dec 2025

Sivakumar

Room is not cleaned properly, no towels, outdated air conditioning covered with dust.

Leisure Family_with_children

2/10

Poor

29 Dec 2025

Colleen

room was missing towels, soap, coffee. Had to ask for all of these at the desk. Mattress cover was 2 twins put together on a king mattress, leaving a \"hump\" in the middle where it overlapped. Pitiful.

Leisure Partner

2/10

Poor

28 Dec 2025

Luis

Terrible

Friends_and_family Family

2/10

Poor

15 Dec 2025

Earl

Room only cleaned one day. Had to constantly ask for towels. Hair in sink, after the room was supposedly cleaned. Roach in the stairwell. Sink faucet and drain in disrepair. Hair on the wall of bathtub, upon check in. Broken promises by staff. No soap in the room.

Business

2/10

Poor

10 Dec 2025

Earl

I stayed for 5 days and my room was only cleaned once. I was told that they don’t clean rooms on the weekend and then I was told I have to request a cleaning. However, I requested bed changing on Sunday and was told it would happen, but I had to change my own sheets on Sunday night. I had to ask for new towels and was told to put the old ones outside and they would bring new ones, but it did not happen. The sink stopper was broken and the faucet moved. The one day they did clean the room, they didn’t give me any soap.

This was the worse stay in a hotel that was a part of a legitimate chain. The breakfast was not as depicted in the pictures and on Saturday, they started putting the food away at 9:30, when it was supposed to end at 10. About half of the staff were excellent and the other half had attitudes and broke their word. The only reason I didn’t change hotels is that I was traveling for work and was too busy to try to make a move. I just reverted to my military mode and roughed it out, but I shouldn’t have to do that. I need at least a partial refund for this horrible experience. I almost forgot about the hair on the tub wall, the first night went to take a bath. And the hair in the sink, after they supposedly cleaned the room. And the roach in the stairwell.

Business

2/10

Poor

29 Nov 2025

Odette

Room dirty linen dirty air conditioning dirty tub dirty carpet have stains all throughout the room
This hotel needs a remodel. The lady at the front desk was nice and accommodating but I just couldn’t stay there it was just too dirty I wasn’t comfortable.

2/10

Poor

29 Nov 2025

Adaeze

Everything about this hotel is BAD!!!! Dirty, smelly, old, and BED BUGS!!!! Run for your life!!!
Bad customer servise and lairs!!!

Friends_and_family Family

8/10

Excellent

19 Nov 2025

Vivian

Clean and nice staff

Leisure

8/10

Excellent

19 Nov 2025

luz

Smooth check in.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

MAMIA

Clean

8/10

Excellent

10 Nov 2025

David

The room was clean and the staff was friendly.

Leisure Family

8/10

Excellent

02 Nov 2025

Chauncey

The room was very clean and spacious. The bed makes you feel like you hit the jackpot!

6/10

Pleasant

29 Oct 2025

GARY

Only waffles and a few items like english muffins. Had to wait for several minutes on coffee. No regular sugar available. Our room (401) had no internet reception, faucet in tub water had steady stream, handle for turning on shower rotated completely around, had hard time getting set to take hot shower.

Leisure Family

10/10

Exceptional

27 Oct 2025

Susan

The room and the hotel are kept very clean. The staff is always pleasant and helpful. This is our second stay. We are usually here for shows at the Orion. Close to venue and plenty of shopping if needed. Breakfast had variety (changed a lot but I’m sure that’s because they had an extra fulll house this weekend) but it was kept up for the busy breakfast rush.

Friends_and_family Friends

6/10

Pleasant

26 Oct 2025

Kelly

They were 30 minutes late for check in and we were only given 1 bath towel.

Partner

8/10

Excellent

23 Oct 2025

Charlie

Did not eat, accomodations were good, privacy was great. Any requests made was met with a smile and speedy response.

Self

2/10

Poor

22 Oct 2025

Amie

I was booked for 2 nights, I checked out after one. Check in took forever. The TV didn’t work so I had to move rooms. Then the new room the bath tub wouldn’t drain and sheetrock particles were coming up out of the drain. The phone would work so had to go down the the desk to (I was not dressed for this) only to be told maintenance wasn’t there.

Leisure Self

4/10

Poor

15 Oct 2025

Angel

My check in experience was great. The young man was very friendly and professional. However, my stay over all was awful. First, the breakfast bar had only 3 options on Friday morning. We were asked to keep our same plates because they did not have anymore in the back :( i had no face towels and the shower looked unclean. Soap scrum

Self

4/10

Poor

09 Oct 2025

Brittany

The room was not ready due to slow cleaning staff. We arrived at 5. Also the first room had a smell to it and the asked if we could buy air fresheners. The 2nd room they have us, the remote didn’t work so you could only change the tv on the box the bathtub was gross and the was half of a dead bug on the ceiling. The following day roach was in our room. I canceled the stay and booked another place immediately.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

JO-ANNE

Close to everything

Business_and_leisure Self

8/10

Excellent

05 Oct 2025

Denise

The staff is fabulous, so accommodating, but the carpet and upholstery was Badly stained.
They are suppose to be renovating ut obviously my room hadn't been done yet.
There were a couple of issues but they took care of them right away. I would stay again once the renovation is completed.

2/10

Poor

05 Oct 2025

Barbra

The room was terrible no water to drink in this hotel. A pitcher as the front desk for every guest to drink from. TERRIBLE!!. The floor in the room filthy. The handles on some of dresser drawers missing or swinging down. This hotel should be closed for sanitation and hazardous reasons alone.I will also report it on yelps. It also contains mold. so sad.

Business

4/10

Poor

04 Oct 2025

Damon

This location is not in the research park and doesn't feel particularly safe.

Business_and_leisure Family

10/10

Exceptional

30 Sep 2025

Evelyn

Staff was great! Spacious rooms

Friends_and_family Family

4/10

Poor

29 Sep 2025

Curlee

Yea

Partner

10/10

Exceptional

27 Sep 2025

Evelyn

Staff was great

Friends_and_family Family

2/10

Poor

25 Sep 2025

Carey

Bathroom was flooded from the above room

6/10

Pleasant

24 Sep 2025

melinda

ADA compliant, barely.

We had requested a handicapped accessible room with walk in shower, and was told over the phone to request room 206. When we arrived, room 206 was already taken, but was put in 306, which was another accessible room with a tub. The \"handicap accessible\" room was called such only because it had hand rails in the bathtub. The staff did bring up a poolside chair for my husband to use to shower, but he was unable to get into the tub. Also, the front door was extremely hard to open, it appeared as though the lock had to be broken through in the past. Due to the limited accessible rooms with showers, we will probably not stay at this property again.

Partner

6/10

Pleasant

23 Sep 2025

Jay T

Good staff, but the rest, not so great

It was one for the ages. Great staff, they were very friendly and helpful.

Man walking into his room with a vacuum cleaner? Yeah, that was odd.

TV remote controls that did not work, had 2 and neither really worked.

TV’s missing in breakfast area

They were out of regular coffee at breakfast tome

Partner

4/10

Poor

19 Sep 2025

Gail

Very dirty. Mold all over the bathroom. First room assigned it smelled like old cigarettes very nasty smell. Second room need updating and cleaning. There was mold all over the shower bath area. NASTY! Would NEVER recommend staying there. Breakfast such a Poor limited selection. Even the lids for the coffee cups didn’t fit!
Although the place was awful the staff was very friendly. They did say they are updating, however I didn’t notice any indication anywhere of that occurring. I would recommend staying someplace else.

Business_and_leisure Family

6/10

Pleasant

14 Sep 2025

Waymond

Tired of old, out dated rooms

Yet another old out dated beaten up room. Your ratings are inaccurate and over exaggerate what an actual stay is like at many of these rooms.

6/10

Pleasant

13 Sep 2025

Brooke

Water damage on ceiling. Roach on the bathroom wall

Partner

8/10

Excellent

07 Sep 2025

Terre B

Nothing

10/10

Exceptional

26 Aug 2025

Tina

It was quiet

Leisure Family

6/10

Pleasant

24 Aug 2025

Angela

Shower did not drain properly. Water was standing in the tub. I think it was unlevel. Also, when I opened the chest of drawers, a bug ran out. Staff was excellent. Very polite and helpful.

Leisure Self

2/10

Poor

24 Aug 2025

Krystal

This property was nothing like the advertised pictures. As soon as we walked in we were met with the smell of cigarette smoke, weed, fan used to dry up a wet environment, and leaking ceilings. When we got to the room, we entered a dark room along with a smell of old, humid, wet smell. Looked around and in the bathroom (behind a squeaky door) was a stained tub with black stuff along the edges of the tub and shower curtain. We had some black stained wash cloths also. Might I add the pull out couch was full of stains. We were very disappointed and disgusted.

4/10

Poor

17 Aug 2025

Jacob

This place is in rough shape…

Friends_and_family Family

8/10

Excellent

14 Aug 2025

Willie

Nothing fancy but good location

6/10

Pleasant

07 Aug 2025

Kenneth

Everything at this place was great. However do not walk in the dimly lit back corner. I had a 200 dollar pair of vapormax shoes and stepped in a cesspool of idk what. It smelled like sewage and it went overtop of my ankle and ruined my shoes and socks. I was mortified and disgusted. My room should have atleast been comped and they really need to fix the lighting on the back of the building and do something about the nasty cesspool. Outside of that it was much better than other area hotels and definitely dont go lower in price point. Bama hotel is like it came out of the projects of training day. That place is is a haven for prostitutes, junkies and dealers so steer clear of that one...

Business_and_leisure Partner

8/10

Excellent

23 Jul 2025

Rachel

Okay for over night stay

We were traveling through our trip to Orange Beach. We got in at 1:30 in the morning. The lady that checked us in was so nice. She had us ready to go to our room. The room had much to be desired. The bathroom was older and moldy. The beds were hard as a rock too. Not sure I would come back.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Thomas

Comfort Suites

Was just needed a place to stay for the night and was working nearby. For the price it was excellent given I didn't need anything but a comfortable bed and a quiet room to sleep. I booked my room after eating at the restaurant next store and literally checked in five minutes later.

Business

8/10

Excellent

16 Jul 2025

Seyun (Steve)

good price and services

Business Self

4/10

Poor

14 Jul 2025

Bethanne

While the staff was friendly, everything else about this property was terrible unfortunately. I would not describe it as a family-friendly hotel. Not located in a very good area (strip joints just around the way). Didn’t have cribs available even though the booking site said they did. Staff used strong profanity while conversing with you. And the breakfast offered had a number of issues - only refrigerated item offered was butter, so no yogurt or milk or cream cheese for the bagels, no plates or forks, no creamer for the coffee.

I am not a person to leave negative reviews so I feel bad doing this, but I wish someone would have left a review for families so I would’ve known not to book here.

The room itself was damp the entire time, and multiple things were broken - dresser drawer handles, clock, phone, toilet paper dispenser, a light, some outlets. The sofa had large discolored stains - I’m talking large like as big as my 4 year old child. And the beds are very small.

We had two adults and four children staying in our room and were only given two towels and an almost empty, tiny shampoo bottle.

Don’t book here.

Oh and there was a partially eaten pop tart on the floor of our room (not ours).

Leisure Family

6/10

Pleasant

13 Jul 2025

Brenda

Semi ok

It was just for one night but the motel is old and lots of maintenance and housekeeping issues, front desk employee very nice and helpful but she has a lot to deal with.

Friends_and_family Family

2/10

Poor

21 Jun 2025

Verified traveler

Bathtub was dirty

Friends_and_family Family

2/10

Poor

18 Jun 2025

SUNI

Hotel was not ready for guest.
The room and bathroom are unfinished refurbished but terrible job.
Furniture doorknob was missing. shower water colors the 1st time rusted water i mean dark brown water for 40 seond.
Breakfast time coffee wasn't not ready.
At 7AM.....not recommended this hotel.

Partner

2/10

Poor

15 Jun 2025

Christie

The staff was nice. The halls were dirty. No electricity in bathroom. Bathroom dirty. Sink falling apart. Door knob to door coming off. Door knobs to stairways all coming off or absent. Needs LOTS of maintenance

Friends_and_family Friends

2/10

Poor

11 Jun 2025

Andre

Water was running in the tub and they didn’t have another room for me so I cancelled the stay. I wasn’t in the room but maybe 5 minutes and they did not refund my money.

Self

8/10

Excellent

06 Jun 2025

Sharon

What I did like was that the Staff was very nice and accommodating. What I didn't like was the carpet had multiple stains and the hide a bed had alot of stains on it.

Business Family

4/10

Poor

25 May 2025

Charissa

Me and my friend checked in and didn't have any towels nor tissue. Called the front desk and the clerk brought some up. Once i took my shower and it was time to dry off I noticed this big black object smashed into the towel. I was discussed.

Business_and_leisure Partner

4/10

Poor

24 May 2025

Patrick

You get what you pay for.

Toilet was loose, no shower curtain, hotel ran out of paper towels, moldy bath tub. The roll out bed was crooked and kinda broken.

Friends_and_family Family

4/10

Poor

12 May 2025

Sheri

Gross

Mold everywhere . Stains on everything. Rude front desk lady. No one informed us about the pool being closed door to bathroom extremely loud. The list goes on. So grossed out. Bed smelled like bo

Friends_and_family Family

2/10

Poor

10 May 2025

lachon

Horrible

This hotel had big roaches. Water leaking from the ceiling. I will never stay here again.

Friends_and_family Family

4/10

Poor

09 May 2025

Tim

Most missing and broken stuff ever.

Hardware in the room was in bad shape, both the bedroom (multiple handles broken off of the furniture) and in the bathroom. No drinking cups, or shampoo. The desk chair was missing. The TV remote was very problematic and things were generally shabby.

Business

4/10

Poor

06 May 2025

Laban

Bathroom counter was broken! Lot of other furniture were in bad condition. Unsafe!

Leisure Family_with_children

6/10

Pleasant

02 May 2025

Crystal

Not really worth the money

The shower had mold on the walls so we changed rooms. The second room had mold on the walls in the shower also, just not as much. Parts of the popcorn ceiling was falling down throughout the hotel. The front desk employee was very nice. The employee that worked with the breakfast was not so friendly.

Business

6/10

Pleasant

01 May 2025

William

Physical security.

Section of the hotel i stayed in seemed to be collapsing. Door wouldn't close fully so it could be pushed open until the latch caught, which allowed visibility into the room. The door dead bolt was barely effective and the slide lock was not plummed due to the door lean.

Business

2/10

Poor

01 May 2025

JIM

B

Here goes. Dried boogers on towels was told we don’t have any clean towels. When asked for manager was told she not here so I asked for general managers phone number then I was offered pool towels. Asked for refund was told have to go through booking agency. Hotels. Com tried multiple times to contact hotel no answer I tried many times also no answer. Pool closed, service was worse I’ve ever seen in a hotel. My advice STAY AWAY From Comfort Suites in Huntsville Alabama.

Partner

2/10

Poor

30 Apr 2025

Bruce

WHAT WAS NOT LIKED ABOUT THE PROPERTY: Unhealthy conditions unatonable comfort.

1. Facility needs overall renovations.
2. Toilet flushometer continually flushing(i.e. every 5 to 10
minutes.)
3. Mold and mildew in both assigned bathrooms(i.e. 104
and 101)
4. Bulbs missing from desk lamps.
5. Water from the room directly above leaking into
bathroom whenever a shower was taken.
6. Torn bed sheet(at the foot of bed in room 104).
7. Missing iron/board in room 101.
8. Lack of sufficiently appointed towels.
9. Room window poorly installed. Sealant from the
original window still visible. Hence, worm crawling on
the wall prior to new room assignment.
10. Need for proper signage. During breakfast, I received
a phone call. I stepped outside for privacy while
speak about business. There was no sign that the
door, in the dining area, was not functioning properly
and should not have been opened.
11. T.V. in both rooms were not easily connected.
12. The 'TELL TALE OF THE ENTIRE SITUATION':
In the corridor, nearest 104, the drop ceiling tiles had been removed. A bucket was catching water............... Can you imagine.

Personnel were overly professional and courteous! We were not belligerent. On balance, the personnel were exceptionally responsive to our concerns.

Going forward, I would not in good conscious recommend your hotel to anyone, even an enemy.

10/10

Exceptional

28 Apr 2025

William

Staff were really nice, but were a bit overwhelmed. Two rooms for our stay and both had plumbing issues (which were not addressed) and one of the televisions did not work.

4/10

Poor

28 Apr 2025

Linnette

Just as bad as the one Comfort Suites in North Dallas Addison Texas

Leisure Friends

2/10

Poor

28 Apr 2025

Regan

I called before the stay to ensure our late check in was okay. I was told it would be, a note was added to our booking. I arrived with sleeping kids in the car and the room I was charged for was full. I had to find a new hotel in the middle of the night.

Leisure Family

8/10

Excellent

20 Apr 2025

Priscilla

Fine

First reservation wasn’t found but staff was helpful and stay was fine

4/10

Poor

16 Apr 2025

Greg

If you need stay there you might want think about

Well the from people was great. The room were different from pictures. Mold on the shower. Couch was uncomfortable. Elevator was schechy. Breakfast was horrible.

Friends_and_family Family

4/10

Poor

15 Apr 2025

Diona

My horrible stay in Huntsville

Very small pillows dingy pillow cases hair in the bed like the bed hadn’t been changed paint falling off the wall, no towels all weekend said they were going to bring towels never did had to go by had to go buy pillows and a sheet set stains all over the couch all out horrible stay I have stayed there before which was last year and it was perfect. They said change in management swimming pool out of commission. This day was just horrible and all the hotels around us were booked so we couldn’t switch

Friends_and_family Family

4/10

Poor

13 Apr 2025

Scharnell

Sofa and carpet not very clean. Need updating. Water slow to drain in sink. Breakfast was cool.

6/10

Pleasant

12 Apr 2025

Jason

Meh is all I got.

Couch is advertised to be a pull out couch, instead it was a trundle bed with no sheets or pillows. When we asked for sheets and pillows we were told they did not have any clean ones to give us. We were a party of five per our booking and we had two set of towels given to us. We requested more and were again told us they had no clean ones. On the second night we asked again for towels and were told we could have two bath towels. We had to purchase our own wash cloths from the Dollar General.
Breakfast was a repeat for the most part. No milk but the cereal was out. We had purchase our own milk and kept it in the in room fridge.
Pool is drained for repairs and towels are not being cleaned and refreshed, so I guess they are saving a ton of water!

Friends_and_family Family