Name: Towneplace Suites Huntsville
Address: 1125 McMurtrie Drive NW, Huntsville, 35806, US

10/10

Exceptional

27 Jun 2026

Joy

The staff was amazing! Very friendly

Self

10/10

Exceptional

01 Jun 2026

Frank

Clean up to date convenient

Self

10/10

Exceptional

31 May 2026

jorge

Staff is amazing!!

Self

10/10

Exceptional

20 Apr 2026

Jacob

The staff if extremely friendly and helpful. Greeted upon arrival and very polite and welcoming. I like how they make a person feel welcome. The room was very clean and comfortable. I have stay at this same hotel twice now... I will be using them again when I arrive back in Huntsville. Thank you staff for you do.

Family_with_children

10/10

Exceptional

01 Mar 2026

Dan

Best Marriot i have ever stayed at! Met the staff at checkin, but when I left it felt like i was saying goodbye to family!

Self

10/10

Exceptional

08 Jan 2026

Anthony

Customer service was great and easy to check in.

Business_and_leisure Self

10/10

Exceptional

05 Nov 2025

Liliane

Staff was very helpful. Great location

Business Self

4/10

Poor

10 Oct 2025

Liza

The room had torn carpet that was taped up. Curtains in the bedroom and living room were torn in multiple spots. Here was a hole is the bedroom door - they tried painting over.

I stayed here about a month ago and there were no issues with the room - but I didn’t

Business

10/10

Exceptional

06 Oct 2025

Liliane

Shops and dining across the street Staff is SUPER friendly and helpful.

Business Self

6/10

Pleasant

28 Sep 2025

Haley

I loved the ladies that worked there and treated me with respect but the man who worked
Night times. He’s older without hair on his head and he is black, he is an

6/10

Pleasant

04 Sep 2025

Kevin

Stayed here in 2017 and it was great, they cleaned the room every day and gave clean towels and linen when needed. So imagine my disappointment 8 years later when they never cleaned the room unless we asked, and when we did ask for the sheets to be changed they did not.

Leisure Family_with_children

8/10

Excellent

02 Sep 2025

Gabriel

It is convenient to shopping and attractions in the area.

Leisure Family

4/10

Poor

27 Jul 2025

shannon

This hotel has a lot of potential. Unfortunately it has a lot of full time residents and the hotel has not been updated or renovated in years. The staff was polite

Business_and_leisure Family

10/10

Exceptional

23 Jul 2025

Kayla

Mrs. Lisa L and her staff were very welcoming and personable during our extended stay. They accommodated all of our needs.

Friends_and_family Family

10/10

Exceptional

23 May 2025

Russell

Great ecperience

Staff was warm and welcoming. Room was comfortable, basic, but met all my needs

Business

10/10

Exceptional

26 Apr 2025

Jacob

I like the extremely friendly service from the staff. Everyone greets when passing by.

Leisure Family

10/10

Exceptional

16 Mar 2025

Amanda

Nice stay in good location

This was a nice place to stay. The hotel staff was friendly when arriving and leaving. The location was great for shopping. The breakfast was good. The kitchen area in the room was bigger than expected. Our room was not cleaned which was fine, but we just had to go to lobby and get new towels. I would stay here again.

Friends_and_family Family

10/10

Exceptional

10 Mar 2025

OMOTINUKE

Na

2/10

Poor

25 Jan 2025

Yaneickia

Roaches in the kitchen

We arrived at noon for a funeral. We were allowed to check in. That was great. It is very close to shops and restaurants, very walkable area. On the other hand, the furniture in the living room was old and worn. The edge of the couch had a hole. The worst part was a roach in the kitchen, trying to get into our hot wings. We left after that. Did not even stay the night.

Friends_and_family Family

10/10

Exceptional

03 Jan 2025

Basilio

The stay was great.

Leisure Family

2/10

Poor

15 Nov 2024

nicholas

Tile in bathroom broke cut my feet will not be back

Friends_and_family Family

4/10

Poor

04 Oct 2024

Eric

Parked my truck, trailer, and golf cart at property. Trailer had lock on hitch and my wife's car was parked 1 foot behind the trailer to prevent theft. During the night someone stole my trailer and golf cart. The night manager claims he went out multiple times during the night and did not see anything. No cameras and I have not heard from insurance but not confident they will do anything. STAY AT YOUR OWN RISK.

Business Partner

2/10

Poor

17 Sep 2024

Arnold

The room was dirty, rug was ripped and frayed , holes in the curtain, one window was cracked and taped up. The floor was dirty. When checking out they charged us for parking, which is unheard of any time I have stayed in a hotel. Totally disappointed and would never recommend this place to anyone. I think the parking fee should be at least reimbursed.

Leisure Family

10/10

Exceptional

06 Sep 2024

Savannah

I really enjoyed staying here for 3 nights for a concert. Super close to everything. Room was super comfortable and plenty of space for me and a friend. The staff was so friendly and helpful. I would definitely stay here again when returning to Huntsville.

Friends_and_family Friends

6/10

Pleasant

02 Sep 2024

Gabriel

The nigh clerk was difficult to hear and understand as I checked in. She seemed to irritated when I asked her to repeat what she had just said.

Leisure Family

4/10

Poor

13 Aug 2024

Jen

One front desk person was rude, way they charge at the beginning was oddest I’ve ever seen and got my credit card frozen. Tool manager a lengthy time to get it fixed. Limited cleaning. Breakfast and all day coffee is only reason I’d even consider booking again.

Business_and_leisure Family

10/10

Exceptional

05 Aug 2024

Rebecca

Great place

Very comfy, as well as clean. Just wish we could of stayed longer.

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Marcus

The staff was very friendly and helpful

Leisure Family

6/10

Pleasant

26 Jun 2024

Jacqueline

Very disappointed

I was expecting better since the Marriott name was attached to it. The hotel needs to be updated. The carpet was moist and room had a bad odor. I wouldn’t dare sit on that nasty looking sofa. If I wasn’t so exhausted, I would have found a better hotel.

Partner

6/10

Pleasant

02 Jun 2024

Kayla

We were surmised when we arrived, as this hotel was not up to par with other Marriotts. The building and room had an old, musky smell. It was very unpleasant. Somewhat run down. Noticed some mold and there was a roach in our bathroom as soon as we arrived. The staff were very friendly and helpful, despite not being able to get our room key to work. We had to leave the latch open when we left our room (&just prayed for the best lol).

Leisure Partner

10/10

Exceptional

28 May 2024

ALI

Great

8/10

Excellent

07 May 2024

William

Lisa was wonderful. Breakfast was mediocre. Several items in the room didnt work. Overall a positive experience

Business_and_leisure

8/10

Excellent

04 May 2024

Jonathan

Convenient to shopping and dining options. Friendly staff

Leisure Family

10/10

Exceptional

01 May 2024

Michael

like the place a lot

Business Self

6/10

Pleasant

26 Mar 2024

Angela

Outoftowner

Wrong room and it was dirty. Customer service not good. Breakfast very limited, no trash bags. Informed no more rooms available but online said two. Will not recommend this location hotel.

Friends_and_family Friends

4/10

Poor

25 Mar 2024

Sara

Good location, no wait to check in, overall clean but definitely some wear and tear on the furniture and mattresses.

Leisure Family_with_children

10/10

Exceptional

18 Mar 2024

Verified traveler

Staff very friendly and helpful!

Partner

10/10

Exceptional

15 Mar 2024

Norma

Great place for people traveling together. privacy

Great place to stay with family... we had the 2 bedroom suite. It had a little kitchen and living room. The staff was awesome. The breakfast had some variety.

Friends_and_family Family

10/10

Exceptional

24 Jan 2024

Linda

Wonderful hotel and wonderful staff. Super convenient location yet quiet too.

Business Self

8/10

Excellent

22 Oct 2023

Beth

The staff was friendly and helpful. The bathroom room was so sticky and gross. The pullout couch touches the other bed and you can’t get around without crawling over beds.

Leisure Family

10/10

Exceptional

15 Oct 2023

Carla

Awesome!!

We had a good time staying for my granddaughters 13th birthday. she and her three friends really enjoyed their selves making taco salad in the kitchen.

Friends_and_family Family

4/10

Poor

10 Oct 2023

danielle

dirty says it all

Business_and_leisure Family_with_children

2/10

Poor

04 Sep 2023

Scott

Literally one of the worst hotel experiences I've ever had. The staff was super friendly, but our room was disgusting and most of the things in the room were broken. Even after telling them the room wasn't clean they didn't do anything about it, even though they apologized and said they would. The air in the room was musty and wet and the AC units pushed out nasty air. It literally ruined our labor day week get away.

Leisure Family

8/10

Excellent

18 Jun 2023

Joseph

Ran out of breakfast and took a long time to refill.

Leisure Pet

2/10

Poor

28 Apr 2023

Mark

Need refund

I was charged full price, but there were no vacancies when i go there. Please refund!

Business

6/10

Pleasant

11 Apr 2023

Jennifer

The staff was super nice and accommodating, but they facility needs upgrading. The room furniture was worm ans you have to request house keeping services, fresh towels and toilet paper. They need to get some real blankets.

Leisure Friends

2/10

Poor

01 Mar 2023

Joann

My employees got to the hotel and were told their room was not available and that they would need to go somewhere else.

Business

6/10

Pleasant

19 Feb 2023

Walter

Someone else’s clothes were in the closet. There was hair on the top of the door jam and you could see trails where the surfaces had been wiped with a dirty rag.

Partner

2/10

Poor

26 Nov 2022

Kris

The Photo was deceptive! I thought that I was getting a separate bedroom & living area with a full kitchen. But it turned out to be a one room Studio. The room was on the other side of the wall from the Kitchen that makes the Breakfast Buffet. They started banging pots & cooking LOUDLY at 5a.m.!!

Leisure Pet

10/10

Exceptional

03 Oct 2022

Tiffany

Staff friendly

Leisure Family_with_children

10/10

Exceptional

10 Apr 2022

Karnella

Great

10/10

Exceptional

27 Dec 2021

Stephanie

My family and I really enjoyed our stay! The staff was so nice and the rooms were super cute! I will be booking this location for my next stay!

Business_and_leisure Family_with_children

10/10

Exceptional

17 Dec 2021

Melissa

It was everything that was described on the description

Leisure Family

8/10

Excellent

05 Dec 2021

Amanda

I’m in a wheelchair and I got put in a none accessible room and couldn’t use that bathroom or the shower. So they took off $20 . I would have loved being able to use the restroom and taken a shower!

Business_and_leisure Family

10/10

Exceptional

22 Nov 2021

Dodi

This was a two bedroom suite. Exactly what we needed with my mom and kids

Leisure Family

10/10

Exceptional

12 Sep 2021

catrina

Some of the keycard doors didnt work . But overall everything was great

Leisure Family

6/10

Pleasant

06 Sep 2021

Donna

Wasn’t the worst place I’ve ever stayed but don’t think up to Marriott standards. The kitchen faucet and sink were not clean and there was mold around the handicap handle going into the tub. There was a dirty cleaning rag hanging over the shower curtain. Probably would not stay there again.

Friends_and_family Family

8/10

Excellent

01 Sep 2021

Clinton

Everything was really nice.

Business_and_leisure Self

10/10

Exceptional

12 Jul 2021

Verified traveler

The staff was 1st class, efficient and always friendly & helpful. My electronic room keys were fussy, but the staff was so friendly & helpful each time, it was a minor flaw. I would have loved to stay longer, but duty calls. :) Staff around the clock were 1st rate!

Business Self

8/10

Excellent

30 Jun 2021

Verified traveler

Had a joining rooms, 2, with family. Very convenient. Staff was friendly and very helpful, knowledgeable about surrounding area and things to do.

Leisure Family

10/10

Exceptional

17 Jun 2021

Verified traveler

Super friendly staff.

Business Self

6/10

Pleasant

15 Jun 2021

John

Work on the details

Started out that the room they put us in the AC in the bedroom didn't work. They easily switched us to another room but we had already started unpacking. The next room you could smell the smoke in the bedroom even though we booked non smoking. We booked the room for 3 people and they only gave us 2 towels, 2 forks and no bedding for the pull out. Had to go back to the desk again. Then half of the tv channels didn't work which they told us it happens from time to time. The breakfast was minimal and the refrigerator that had the milk and yogurt in was hot for 2 days. Nobody ever came to clean the rooms and we had to ask for a garbage bag and more towels twice. We then had to take our own garbage out. Putting the smoking area right next to the front door is definitely not the best spot either. Overall I feel like I definitely was overcharged for what I received and would not stay here again.

Friends_and_family Family

6/10

Pleasant

05 Jun 2021

Verified traveler

I liked that the hotel was close to a shopping plaza.

Leisure Family_with_children

2/10

Poor

03 May 2021

Chiquita

Worst HOTEL EXPERIENCE I EVER HAD

Our room was flood the next morning. staff said it was dish washer when we checked inn! Sofa bed was disgusting rusted and huge yellow spots like as if bodily fluid present!! Ask to be move to another room the same thing happen . I checked out and couldn’t get my refund back!!!! Do not rent rooms here they DO NOT FOLLOW CDC GUIDELINES!!! As well as sofa bed and King bed foot to foot no room at all

Friends_and_family Family

2/10

Poor

18 Feb 2021

Ashley

Noise Complaints

We were told that we had three noise complaints made against us within the first 4 hours of our arrival. The first one was while I was making a quick dinner, my kids did get a little loud so I made them quiet down before we got the phone call that there was a complaint. The second time, we were sitting down eating when we got a knock at the door from a lady from the front desk asking us to quiet down. We were all sitting down eating and not being loud at all so I can only assume it was because we pulled out the chairs and it made noise. A little later we were sitting at the table playing a game of UNO and making sure we were all whispering and not making much noise. When we were finished we pushed the chairs in and sat down to watch a movie and before we could even start it we got another phone call from the front desk telling us to calm down because it was the third noise complaint in 4 hours. I then made my kids quietly lay in the beds with their tablets and made them tip toe to the bathroom any time they had to go to avoid making any noise which is ridiculous. Not to mention we heard the dog below us barking most of the evening and night but I am assuming they are the ones who complained about our noise. I was very upset at the way the staff handled the situation. We've stayed at many hotels and never had any complaints. We will definitely not be back. The rooms were outdated, lamp shades were stained, carpets were stained and for the price we paid I was not impressed.

Friends_and_family Family

2/10

Poor

18 Feb 2021

Sarah

Beware of roaches!!

All that needs to be said about this property is that it has roaches and the staff at the front desk can’t seem to answer the front door when you dial zero from the phone outside the door. The tv also didn’t work when we got in the room and we had to call for them to come and fix it..furthermore the dishwasher was running when we got in the room as well. Like clearly they did a rush job attempting to clean it. Would NEVER stay here again and would NOT recommend!!! Don’t waste your money

Partner

8/10

Excellent

11 Sep 2020

Kim

Sub par

Staff was very friendly. Our room was a bit dirty and worn flooring. We were also missing a coffee pot. Breakfast was sub-par. We have been to several hotels in the past months and this bagged breakfast was by far the poorest. We didn't even bother to get one on the second day. I would hesitate to chose this hotel again if I could get a better option.

Friends_and_family Family

10/10

Exceptional

28 Jul 2020

Narcisuss

Everything was super clean and the staff was nice!

Leisure Family

4/10

Poor

13 Jul 2020

Verified traveler

Overall a modest facility. The facility seems a bit dated but was clean. The rooms are tight and the kitchen is probably too small to do anything more than boil pasta. Our room AC unit was not able to keep the room at a comfortable temp. Stayed here for the price, but probably would not stay here again.

Leisure Family

6/10

Pleasant

12 Jul 2020

Charles

It's an overall nice property my room wasn't real clean when I checked in. The sofa bed was out and the cushions were on the floor.

Leisure Self

8/10

Excellent

21 Jun 2020

Meagan N.

Review

Very accurate and great price for what you get! We were disappointed that the pool was dirty and that they did not have warm items in their grab and go breakfast, but these are understandable in Covid-19 stays. Location was great and overall would stay here again!

10/10

Exceptional

16 Mar 2020

William

Weekend visit...Way Awesome!

This hotel is great if visiting Huntsville. The staff was great, the room was spacious and clean and close to everything....

Friends_and_family Family

10/10

Exceptional

03 Feb 2020

Verified traveler

Near entertainment and food choices. We will definitely be back.

Business_and_leisure Family

8/10

Excellent

30 Jan 2020

Verified traveler

Had gournet tea in rooms, nice breakfast, very comfortable room with lots of good channels.

Friends_and_family Family

10/10

Exceptional

20 Jan 2020

Cherrie

I like that the property is clean and the staff are kind and professional.

Business_and_leisure Family

8/10

Excellent

30 Dec 2019

Gary

Would Recommend

Overall, my stay was very good. I reserved the two bedroom suite for my family of four and two small dogs. Beds were a little too stiff for my liking, and the main door to the room slams shut making a very loud boom. Breakfast was good and tasty. Coffee was very good. Service didn't quite keep up with the demand on the medium roast, though. Could use a second carafe for medium roast. Beds were very clean. AC worked well. Description of room on hotels.com was a little misleading when it said roll-away beds were available; this is not the case for this hotel. The hotel even provides doggy business stations around the property, which is a very nice convenience. Walking around the property is very nice, and shopping is within walking distance. My room (301), however, was not as clean as I would like upon check-in; the kitchen floor needed mopping and the carpets needed steam cleaning.

Friends_and_family Family

10/10

Exceptional

30 Dec 2019

Amy

It was clean, quiet, and comfortable.

Friends_and_family Family

10/10

Exceptional

20 Dec 2019

Jesse

Great stay! Staff was very friendly. Excellent breakfast. Close to shopping.

Friends_and_family Family

10/10

Exceptional

14 Nov 2019

Ritasha

I loved the room layout... Would highly recommend this hotel to any family traveling with children.

Business_and_leisure Family

4/10

Poor

22 Oct 2019

Audrey

Staff was very nice. Rooms were clean but unfortunately we left because the whole hall way smelt of majuana. I had my kids with me and just didn’t feel comfortable. Thankfully they gave me a full refund after the staff came upstairs and smelled the drugs.

Leisure Family

8/10

Excellent

17 Oct 2019

Verified traveler

The breakfast was pitiful. No pastries and barely an variety.

Leisure Family_with_children

10/10

Exceptional

14 Oct 2019

Trichon

Great stay

This was a great place for our one night stay, passing through Huntsville. Staff was very friendly and helpful, room was great. Clean, comfortable and convenient location. Free breakfast was pretty good. Would definitely stay here, if ever in Huntsville again.

Friends_and_family Family

6/10

Pleasant

01 Sep 2019

David

...coffee (in room) was not replenished on a regular basis..

Paper towels not replaced.

Business

10/10

Exceptional

17 Aug 2019

Stacy

Employees were so nice and went above and beyond for my daughter! Wonderful overnight trip. They made us want to stay longer!

Business_and_leisure Family

10/10

Exceptional

26 Jul 2019

Donald

Get-A-Way

The hotel was in a great area close to the highway, gas stations, shops and places to eat. The room was very clean and comfortable the service was great. Definitely will stay here again

Friends

10/10

Exceptional

22 Jul 2019

Verified traveler

The front desk was extremely nice! They made sure we were taken care of.

Leisure Family_with_children

2/10

Poor

22 Jul 2019

Verified traveler

Called to cancel and they said it was too late. Didnt try to help

Leisure

8/10

Excellent

01 Jul 2019

Verified traveler

Everything about our stay was very nice with the exception of having no towels or wash clothes upon arrival and a lack of mirrors in the room. We had 5 guests with only one bathroom mirror so it was a bit difficult for us all to get ready. The staff were friendly and the room was clean. Also the beds were very comfortable. Overall a good experience and we would stay again.

Leisure Friends

10/10

Exceptional

14 Jun 2019

Sheila

Would definitely stay again.

There are super minor things I would request. A larger area for breakfast. Everyone was on top of eachother and I would make sure breakfast items were stocked a little more often, but it wasn't horrible. However, as I mentioned above, very minor.

Family

10/10

Exceptional

31 May 2019

Toni

Excellent for Family of 5.

This place is NICE! Comfortable - just what we were looking for.

Family

10/10

Exceptional

27 May 2019

Verified traveler

The property was beautiful and relaxing. My room was clean and very nice. I will stay again and I totally recommend this hotel.

Leisure Self

8/10

Excellent

27 May 2019

Verified traveler

Overall good it’s just an older building small pool could’ve been cleaner. Staff were good especially the lady that checked us in. She was great.

Friends_and_family Family

10/10

Exceptional

19 May 2019

Verified traveler

Staff was friendly and approachable, rooms were clean, and all for a great price.

Friends_and_family Family

10/10

Exceptional

18 May 2019

Verified traveler

Well situated. Shopping is within walking distance.

Leisure Friends

8/10

Excellent

07 May 2019

Jared

Good property

I couldn't get the wifi to operate via my phone, but it could just be my device. Otherwise, I'd recommend this property.

10/10

Exceptional

26 Mar 2019

Verified traveler

Staff were friendly and accommodating. Suite was very clean and had everything we needed for our stay. Would most definitely recommend and stay here again.

Leisure Family

6/10

Pleasant

06 Jan 2019

Verified traveler

The room was nice. Comfy. Clean. However, the staff would not clean our room the next day nor the day after that, no matter that I put in a request. They give good lip service that they would, but when we went out and came back, nothing was cleaned, bed not made, towels not removed nor replaced. I was very disappointed by this and will not be staying here again.

Friends_and_family Family

10/10

Exceptional

16 Oct 2018

Nikia

Absolutely amazing! Felt like family!

Family

8/10

Excellent

27 Aug 2018

Henry

The room was good. The towels were great. The breakfast was great.
The wi-fi & internet did not work & the place for smokers was right outside main entrance.

Partner

8/10

Excellent

26 Aug 2018

Brad

This hotel is pet-friendly and pro-smoking.

If you have a pet, this is good news. If you don't, you may get placed (like I did) next to someone who left their dog alone in a strange room for long spans of time. The whimpering and whining soon turned to barking and scratching. The hotel did (happily and efficiently) accommodate a room change, but you definitely want to consider the risks before you put your money into an extended stay.

Same goes for smoking. If you're a smoker, you can smoke in the front seating area to your heart's content.

If not, you will be engulfed by cigarette smoke and an overflowing ash tray next to every seat. If that sort of thing bugs you (I can easily ignore it), then it's something to take into consideration.