Name: Grand Whiz Poins Square Simatupang
Address: Poins Square Mall & Apartment, Jl. RA Kartini, 1, South Jakarta, 12440, ID

Grand Whiz Poins Square Simatupang

Jakarta · Indonesia

Poins Square Mall & Apartment, Jl. RA Kartini, 1View location

20 reviews shown

6/10

Pleasant

08 Jul 2026

Yudha

This was my second time staying at this hotel during a visit to Jakarta. They upgraded my room from Deluxe to Superior because I was staying longer, which I appreciated.

The first room was nice, but the sink was clogged and the air conditioner was leaking, so I requested a room change. The hotel accommodated my request without any issues. In the second room, we had problems with the Wi-Fi connection, which was unreliable during our stay.

Unfortunately, I had an unpleasant experience with someone working at the pool. On our first day, my son got a small cut on his pinky while swimming. I didn't consider it a major issue, but a man named Henri (or a name similar to that) approached me and, in a loud and confrontational tone, seemed to blame us for the incident. I later asked the front desk about him and was informed that he was not a hotel employee but a contractor responsible for pool maintenance. Regardless, his behavior toward paying guests was unprofessional and inappropriate.

Overall, this stay was less enjoyable than my previous one. The hotel no longer feels as well maintained as it did before, and I believe it needs improvements in both its facilities and service standards. If I ever come back, it would only be because of its excellent location and the convenience of being directly connected to the supermarket and Poins Square Mall.

Family_with_children

2/10

Poor

06 Jul 2026

Tiarma A

I never enjoyed the internet service and as a result, many things that I had to complete were neglected.

Family_with_children

10/10

Exceptional

20 Aug 2025

Mohammad

Good

8/10

Excellent

30 Jan 2025

Ayhan

I wish towels were white

Business

10/10

Exceptional

14 Oct 2024

fazida binte

Polite staffs

Staffs were quick to respond

Friends_and_family Family

8/10

Excellent

29 Sep 2024

James

Decent quality hotel which largely caters to locals close to the edge of south jakarta. To be honest I only only saw one pair of foreign tourists my whole stay. Rooms are small but clean, bathroom door swings into the whole bathroom space, and you have to step into the shower to close or open the door

Mall underneath has 2 food courts, one on the 3rd floor and another in the basement close to the Diamond supermarket. never ate the same thing twice throughout my stay and saved almost a $700 doing so and taking transit.24 hour food and services are pretty far away (out of walking distance) unless you use a delivery service.

Elevators are unusual, lobby ones connect to the mall, 2 of the tower A ones go to lower levels with specific key card access

FC - Arcade
3 - MRT access and Food Court
G - indomaret and AW

Overall a good stay for a budget traveler, families or someone looking to experience locals with moderate priced food, clothing and entertainment. Main restaurant is halal, and the hotel maintains Asusila/ immortality rules so no \"guests\", dated expat elsewhere, alongside restrictions on drugs and alcohol (I'm sober so that doesn't affect me), the restopub Vibes is on the 5th floor for alcohol.

Business_and_leisure

10/10

Exceptional

09 Jul 2024

Yudha

I recently stayed at the Grand Whiz Hotel and had a wonderful experience.

Pros:

-The staff were incredibly friendly and attentive, ensuring all my needs were met promptly. A special mention to Yasmin, who was particularly helpful.
-The hotel amenities, including the pool, are great for families.
-The breakfast buffet offered a wide variety of traditional dish options.
-The location was perfect, with easy access to public transportation.
Cons:

-I stayed in a superior twin room. The room was okay but not very spacious and could use some improvement. However, it was sufficient for sleeping at night.
-The pool is located near the hotel's open-space restaurant, and there were many people smoking, which made it uncomfortable for my family to relax by the pool.
Overall, I highly recommend the Grand Whiz Hotel for a comfortable and memorable stay.

Leisure Family_with_children

10/10

Exceptional

13 Apr 2024

nini

Friendly staffs. Very helpful
Food is good
Clean

Leisure Self

4/10

Poor

18 Feb 2024

James

I have only complain about this property, stained sheet.

Location is good, services and cleaning on point.

Business_and_leisure Self

8/10

Excellent

10 Feb 2023

Irianna

Big swimming pool. Connecting to the MRT (Mass Rapid Transit). Is an apartement, hotel and plaza that has alot of stuff if we want to shop or need massage or eat, most of stuff we need they have them. Room service is ok, they don’t give us extra toilet tissue roll (only the one that on the hanger which is small size roll; We have to ask to refill it or have an extra.
They don’t clean the toilet properly. The white towels doesn’t look white anymore, I don’t know why. They look like clean/smell nice, I hope they are really clean 🙏❣️
I like the breakfast food buffet style, alot of choices or variations

Self

10/10

Exceptional

03 Aug 2022

Cinthia

The garden and the pool area are very nice, the lobby is comfy. Easy walk to the shopping mall (downstairs).

Leisure Self

10/10

Exceptional

18 Aug 2018

Verified traveler

Nice hotel at prime location

Clean hotel with friendly staff. Amenities are well equipped

10/10

Exceptional

30 Jun 2018

Frank

Great Jakarta Hotel

Grand Whiz Poins Square is an excellent Jakarta hotel. Top notch pool (rooftop overlooking city). Good breakfast to start off the day. Clean rooms / friendly staff.

10/10

Exceptional

21 Dec 2017

Dharmadi

Nice

This is a very nice and comfy hotel in south jakarta. They also in one building with shopping mall, even most of the store has already out of business, but still ok to find meals for lunch or dinner.

6/10

Pleasant

10 Oct 2017

Sumihiro

Take a little bit longer time to check-in.　TV system is not so easy to operate. But clean hotel refreshed lately.

4/10

Poor

29 Mar 2017

DeLin

Not an ideal place to stay

Lacking English speaking staff members, sound proof is poor. Water heater broken for two days and didn't receive any formal reimbursement for that. Breakfast is ok, no juice. Gym is ok. Internet connection is ok, cable is ok.

6/10

Pleasant

12 Mar 2017

Boon Hwee

Average Hotel

The staffs didn't manage to find my bookings and they gave me a smoking room. Not very impressed with the arrangment.

8/10

Excellent

03 Nov 2016

yudi

Convinience and clean hotel

Great hotel, friendly staff, acces to shopping mall and food so easy

8/10

Excellent

12 Jun 2021

Verified traveler

大変お得で十分満足できる快適なホテル

1か月を超える長期滞在でしたが、清掃も行き届いていて、シャワーや洗面台などもとても清潔です。ゴミ箱が少々小さめなのと、テレビもチャンネルによっては安定しない時もありますが、ジムやプールも使いやすく、スタッフも親切で快適に過ごせます。何といってもこの価格で提供されるサービスとしては大満足です。お得感満載でこれからの出張の際にもぜひ利用したいホテルです。

Business

8/10

Excellent

23 Jan 2020

Kwang Hee

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Business