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Executive Residency by Best Western Nairobi
Nairobi · Kenya
Riverside Grove, Off Riverside DriveView location
9.4/10Excellent139 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.4/10 9.4
Neighborhood9.0/10 9.0
Amenities9.4/10 9.4
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Executive Residency by Best Western Nairobi
Situated in a prime location, along Riverside drive, the Executive Residency by Best Western® Nairobi offers an upscale, serene place to call your home. Discover these luxurious and fully furnished apartments while you are on your business trip, relocating or travelling with family and friends.
The apartments will delight you with space, plush amenities, twinned with high quality and high spec interiors.
The apartments are ideal for short and long stays; one bedroom, one bedroom with office and two bedrooms each offering a fully equipped kitchen, dining room and living room, high speed internet and daily housekeeping services.
Other amenities include: Meeting rooms, heated indoor pool, fitness centre and a restaurant located at the Rooftop which provides breath taking views as you unwind from the hustle and bustle of the city.
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A stay at Executive Residency by Best Western Nairobi places you in the heart of Nairobi, within a 5-minute drive of Sarit Centre and UNHCR Kenya. This hotel is 8.7 mi (14.1 km) from Nairobi National Park and 9.9 mi (15.9 km) from Thika Road Mall.
Make yourself at home in one of the 48 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
12:00 PM
Check-in until
anytime
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Green Tourism Program
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
You need to know
- The property is professionally cleaned.
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Swahili
English
French
Nearby attractions
Arboretum
2.7 km / 1.7 mi
ABC Place
2.9 km / 1.8 mi
Sarit Centre
3.6 km / 2.2 mi
Nairobi National Museum
3.7 km / 2.3 mi
University of Nairobi
3.8 km / 2.4 mi
UNHCR Kenya
4 km / 2.5 mi
Central Park
4.3 km / 2.7 mi
Oshwal Religious Centre
4.3 km / 2.7 mi
Westgate Shopping Mall
4.4 km / 2.7 mi
Chandaria Centre for Performing Arts
4.6 km / 2.8 mi
Jeevanjee Gardens
4.7 km / 2.9 mi
Kenya National Theatre
4.7 km / 2.9 mi
Nairobi Gallery
4.9 km / 3.1 mi
City Market
5 km / 3.1 mi
Yaya Centre
5.1 km / 3.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 48
- Number of floors (main building): 5
- Suites: 48
- apartment
- American Express
- MasterCard
- Visa
- City centre
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
Show 46 more facilities & services
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Car hireExtra charge
- Transfer serviceExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Medical serviceExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift accessExtra charge
- Garden
- Concierge
- GymExtra charge
- Luggage room
- Dining area
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant: 1
- Smoking areaExtra charge
- Poolside snack barExtra charge
- Conference room
- Meeting room: 1
- PhotocopierExtra charge
- Business centreExtra charge
- Indoor freshwater pool
- Sun loungers
- Entertainment programme for childrenExtra charge
- TV lounge
- Game roomExtra charge
- Green Tourism
- Breakfast
- Continental breakfast
- Identification card at arrival
- Non-smoking establishmentExtra charge
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT CAPACITY 3 TWO BEDROOMSAPARTMENT • CAPACITY 3 TWO BEDROOMS • 1 Bedroom • 5 m²APT.B2-C3
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- CAPACITY 3 TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Direct dial telephone
- Internet access
- Microwave
- Ironing set
- Safe
- Wi-fi
- Wake-up service
Show all 11 amenities
- Turndown service
- Bathrobes
- Cable TV
Facilities with extra charge
- Kitchen
- Tea and coffee making facilities
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
APARTMENT CAPACITY 3 TWO BEDROOMS
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- CAPACITY 3 TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-C3
Room amenities
- Hairdryer
- Direct dial telephone
- Internet access
- Microwave
- Ironing set
- Safe
- Wi-fi
- Wake-up service
- Turndown service
- Bathrobes
- Cable TV
Facilities with extra charge
- Kitchen
- Tea and coffee making facilities
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
DOUBLE RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMS WITH KITCHENETTEAPARTMENT • TWO BEDROOMS WITH KITCHENETTEAPT.B2-KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
APARTMENT TWO BEDROOMS WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT NON SMOKINGAPARTMENT • NON SMOKINGAPT.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
APARTMENT NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: APT.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
APARTMENT THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN BED NON SMOKINGAPARTMENT • QUEEN BED NON SMOKINGAPT.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
APARTMENT QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: APT.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 5 m²APT.B1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Hairdryer
- Bathrobes
- Turndown service
- Cable TV
- Wake-up service
- Wi-fi
- Safe
Show all 11 amenities
- Ironing set
- Microwave
- Internet access
Facilities with extra charge
- Kitchen
- Desk
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
APARTMENT ONE BEDROOM
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Room amenities
- Direct dial telephone
- Hairdryer
- Bathrobes
- Turndown service
- Cable TV
- Wake-up service
- Wi-fi
- Safe
- Ironing set
- Microwave
- Internet access
Facilities with extra charge
- Kitchen
- Desk
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExecutive Residency by Best Western Nairobi
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Executive Residency by Best Western Nairobi
50
reviews shown
Jeff
Great rooms Would be great for a long-term stay
A
Stayed at the Executive Residency for about a week on a family trip, and it was exactly what I needed. It feels less like a sterile hotel and more like a high-end apartment complex, which makes a major difference if you’re staying for more than a couple of days.
The Room (The Apartment) I stayed in a two-bedroom suite, and I was genuinely impressed. The kitchen is fully equipped (full-sized fridge, stove, even a washing machine), which was a lifesaver. The living area was spacious enough to host a small meeting, and the balcony had a great view of the Riverside greenery. The bed was incredibly comfortable, and the blackout curtains actually worked—I slept like a baby despite the jet lag.
A Few Minor Things:
Traffic: During rush hour, getting in and out of Riverside Drive can be a bit of a crawl. Give yourself an extra 20 minutes for any appointment.
Vibe: It’s a very quiet, professional atmosphere. If you’re looking for a \"party\" hotel or a big social scene, this might be a bit too low-key for you.
Final Verdict: If you are traveling for work or with family and want the convenience of a kitchen with the service of a hotel, this is easily one of the best options in Nairobi. I’ll definitely be staying here again on my next trip.
The Room (The Apartment) I stayed in a two-bedroom suite, and I was genuinely impressed. The kitchen is fully equipped (full-sized fridge, stove, even a washing machine), which was a lifesaver. The living area was spacious enough to host a small meeting, and the balcony had a great view of the Riverside greenery. The bed was incredibly comfortable, and the blackout curtains actually worked—I slept like a baby despite the jet lag.
A Few Minor Things:
Traffic: During rush hour, getting in and out of Riverside Drive can be a bit of a crawl. Give yourself an extra 20 minutes for any appointment.
Vibe: It’s a very quiet, professional atmosphere. If you’re looking for a \"party\" hotel or a big social scene, this might be a bit too low-key for you.
Final Verdict: If you are traveling for work or with family and want the convenience of a kitchen with the service of a hotel, this is easily one of the best options in Nairobi. I’ll definitely be staying here again on my next trip.
Stacey
The choice to stay here was the right choice. The excellent breakfast each morning was tops as the service level was high from the morning staff. My omelette was made to perfection by the young man. The first day of breakfast, I knew this was the place for me.
Now the room, is a mix of today's modern furniture and yesteryear's door frames and poorly covered bathroom floor tiles. The bath shower tiles are quite slippery and moldy along one line in rm103. The front door has a huge gash to the right that desperately needs a bit of spackling near the room number sign. I had no idea there was no a/c before we arrived. We survived but make a huge note about that. The building is an older building and they have tried their best to update it but the ripped/torn sticky floor rubber in both bathrooms has been peeling. The appliances are new and quite efficient. The hotel has a good address and the front desk is more than willing to help with almost anything you ask. They were so pleasant with smiles and assurances. I highly recommend this hotel even though we didn't use most of the amenities during this trip.
Now the room, is a mix of today's modern furniture and yesteryear's door frames and poorly covered bathroom floor tiles. The bath shower tiles are quite slippery and moldy along one line in rm103. The front door has a huge gash to the right that desperately needs a bit of spackling near the room number sign. I had no idea there was no a/c before we arrived. We survived but make a huge note about that. The building is an older building and they have tried their best to update it but the ripped/torn sticky floor rubber in both bathrooms has been peeling. The appliances are new and quite efficient. The hotel has a good address and the front desk is more than willing to help with almost anything you ask. They were so pleasant with smiles and assurances. I highly recommend this hotel even though we didn't use most of the amenities during this trip.
Mercy
Friendly staff
Paul
Clean room, excellent helpful staff
Julienne
warm pool
Lee
Shuttle: Maximum 3 People with little luggage
The room size, cleanliness, and general service were satisfactory, and we appreciated that aspect of our stay. However, we were very disappointed with the shuttle service. We chose this hotel specifically because of the complimentary shuttle, but although our reservation was clearly for four people, we were required to use two cars and asked to pay for an additional vehicle. We only had the usual amount of luggage for travelers. At the time, we were told that the shuttle policy limits passengers to three, yet later we could not find any such clause in the stated policy. This left us feeling misled and unfairly treated.
Anthony
Serene environment
Great service
Great service
Alfred
This was our fourth stay here and we were still impressed with how quiet the area is. On-site, safe parking, friendly and helpful staff, a great buffet breakfast daily and spacious rooms are some of the highlights. Will be very likely to stay here again on our next visit to Nairobi.
Elizabeth
Great place for our family of four to stay for two nights when we first arrived. The breakfast was good and the kids enjoyed the pool. Staff was friendly and helpful.
Sarah
Great apartment in good location
Great hotel, free airport pick up which was a bonus. Apartment nice, clean and spacious and free breakfast plentiful. Not too far from town and easy to order bolts to get around. Would stay again!
jonathan
Home away from home
Rooms are spacious and beds/couch were comfortable. It was so nice having essentially a mini apartment with a balcony for our last couple days in Nairobi. Staff was friendly and attentive. The food (and drinks from the bar) were good and reasonably priced. If your looking for home base to explore Nairobi and the surrounding area, I'd definitely recommend staying here.
Sylvia
Excellent
Ahsan
Clean & comfortable place, minor maintenance att’n
Clean and comfortable. Staff were friendly and helpful.
En-suite lock was not working, also the shower cubicle water was not draining quickly. It looked that the gulley level was slightly higher than the rest of the floor!
En-suite lock was not working, also the shower cubicle water was not draining quickly. It looked that the gulley level was slightly higher than the rest of the floor!
John
Lovely aparthotel
Nice property with friendly staff and good security. Big apartment with full kitchen including washer. Good bed, shower and fans to stay cool. Quiet area but with a small mall 5!mins walk away to get groceries and to eat. Food in the hotel rooftop restaurant was good value and tasty.
Recommend completely.
Recommend completely.
Shabbir
lives up to the name Executve
Very Clean and secure and enjoyed our short stay.
Sandra
Very spacious rooms great for small or large families. Love that they provide a washer and dryer in each apartment. The food is great. Also great price on Expedia or booking .com and will include breakfast. The staff are all so hospitable :)
Hassan
It's clean, safe and classy.
Cynthia
Room is an apartment. Good for long stays
Julie Vanessa
Super friendly staff who try their upmost best to make your stay as comfortable and enjoyable as possible.
Excellent food and rooftop restaurant.
Excellent food and rooftop restaurant.
Stephen
Great customer service.
Michelle
What I liked about this hotel were the spacious rooms, the beautiful view from the rooftop, and the amazing breakfast selection.
Carolyne
A really awesome place to stay for your holidays. The relaxed ambience was topnotch.The rooms were spacious & well equipped with everything I needed.The staff I came into contact with were really polite and helpful too. My daughter and I enjoyed our stay here.
Chris
We stayed at the Executive Residence for one night prior to our Safari. We had a 2 bed Family room plus breakfast. The price we paid was very low for the property, check in was straight forward, along with check out, staff were very helpful. Can't really comment on the properties location, i assume it was relatively safe as i noticed there were a number of Embassy Residences on the drive in. Given the price we paid (AUD $267) I'd happily stay there again and recommend it.
Godfrey
Exec residency is amazing! The service is sterling; the place top notch, the location friendly and the staff are some of the best in the business. As a returnee, this place is my home away from home.
Godfrey
Wonderful and professional staff- from security to front office to restaurant and gym. Everybody does their job well with a smile. Exceptionally clean.
Jacqueline
I must admit that the staff is what made this property great. Wveryone greeted us with a smile a ready to help. This was truly 5 Star Service!!!
Rosemary
The breakfast buffet was delicious. The gym instructor had great personality.
inho
Excellent breakfast and wahing mashine has drayer together.
Michael
Excellent food that was far exceeded by the quality of the staff and service.
Gladys
Standards have deteriorated from previous years
Electa Akinyi
Amazing
It was an amazing experience, great independence and comfort.
Verified traveler
Amazing gem of a hotel in Nairobi
Loved my stay here! Staff is incredibly helpful and friendly. Very safe and secure hotel and convenient to Nairobi Central Business District. You get a lot for the price point, and service is better than some 5-star places I've been to in Nairobi.
Hagos
I stayed from sep 3-12,2021 in 2 beds room with my family. I really enjoyed my stay. Rooms are clean, staff very polite and friendly. Food is delicious. I will definitely recommend to friend and family. Even they organized Covid test.
Thank you very much!
Thank you very much!
Anna
I had a great experience during my stay at this property. The property location is very convenient and clean. The food was well prepared and delicious! Not to mention all the staff there were friendly and accommodating! Ready to help and fix any issues that arrive. Highly recommend! Will definitely stay here again when I visit.
SADDIK GIDADO TAHIR
This room was spacious, the staff were very courteous and their meals were simply excellent. It was also in central Nairobi which gave us the opportunity to sight see.
Verified traveler
Wonderful place
We were here for a 2 day stop over in Nairobi. They were able to check us in early because we arrived at 0900 from an international trip for a much needed rest. The restaurant had several menu options. The rooms are very spacious and well stocked for kitchen needs. My only complaint was that the rooms were cold with no heat and not able to get an extra blanket but generally the stay was awesome with great service. Will be stopping by on my way back to the US.
Verified traveler
The hotel was clean,neat and well organised.The breakfast was great but sometimes the staff were rude and mean.
Verified traveler
Excellent facility, great and friendly staff. Chef at Grove Restaurant
Verified traveler
Very spacious and well designed room. Loved the rooftop restaurant, bar, and pool!
Steven
Memorable Night Stays
It was a wonderful experience as the workers were friendly, helpful, and kind. They assisted us above message with some of our surprised needs that came up. The restaurant and warm indoor pool on the rooftop was amazing. We spent more time there that we thought we would because if the view, food, and pool.
Verified traveler
Great staff and rooftop restaurant!
Verified traveler
Very roomy. Nice beds. Good breakfast. Friendly staff.
Verified traveler
The facility is very clean. Our 2 bedroom apartment was very spacious, modern and very well equipped. The wi-fi was great, the food and indoor pool were awesome. The staff was very accommodating and helpful. They even helped us to coordinate COVID PCR tests for our return to the US. Great hotel.
Verified traveler
Enjoyed my stay
It was an amazing stay. The apartment was very clean and kitchen impressively equipped.
Verified traveler
Generally an excellent apartment building and service. Few things could be improved - the noice from the vents in the toilets, quickly responding to complaints, noting number of booked pax in room and ensuring services linked to number booked (key, water and towels as example).
John
Good finishings and Classy. Indoor pool. The 2 bedroom apt was quite good.
Verified traveler
Excellent value! Beautiful spacious units with gorgeous views of the city from the balcony. Clean and quiet in a great neighborhood. Service was top notch! Will return.
Verified traveler
The apartment was more spacious than expected - the photos online for not show how big they are. That was a plus for us.
Janice
, great space
This place was fantastic. All of the staff were very friendly and hospitable and extremely helpful. The front desk was great at problem solving and the restaurant staff were amazing. The condo was so large and great space for the kids to run and play with great amenities. Highly recommend this place and will definitely stay again.
Location & surroundings
Executive Residency by Best Western Nairobi
Riverside Grove, Off Riverside Drive, Nairobi, Kenya
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Executive Residency by Best Western Nairobi
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