Name: Hotel RiverView Westlands Ltd
Address: Lantana Road, Westlands P.O. Box 40885, 40885, Nairobi, 00100, KE

6/10

Pleasant

22 Sep 2024

vijay

We won’t do this hotel ever again

Leisure Partner

10/10

Exceptional

12 May 2024

Fernando A.

Great place to stay , beautiful plants and trees around, and amazing staff!!!

8/10

Excellent

16 Feb 2024

ECRAM

Small and cozy

6/10

Pleasant

01 Apr 2021

Verified traveler

Hotel located in a nice location but very average facility; no toiletries provided; basic room only. breakfast was horrible. Overall average hotel.

Self

6/10

Pleasant

18 Nov 2019

Steve

room had a hot water kettle coffe and tea packets sugar.
shower pressure was ok but not great.. and had a normal good shower head not those electric ones that shock you when you touch them.
mosquito net on above rails that goes around the bed.. worked but did see one or two on the walls in the morning.
bed and pillows were fine and comfortable
was quiet when I closed the windows and kept the fan on otherwise the bar below the garden view had a bit of loud drinkers and some music was playing after 12pm on Friday.
upon entering room, fan made a screeching sound so that took a few minutes to replace..
phone in the room and worked fine.
menu was great and I tried the Talapia Fish. the Chef made a tasty meal. Good job.
Nothing much about the river.. just basically a small stream ..
flower and plants make a nice relaxing atmosphere and tables in the garden etc..
Very nice equipped Bar and atmosphere.
check out time is 10am however I asked If I could stay longer until 12pm and that wasn't a problem.
in my opinion 60 dollars thru expedia was a bit much for this hotel. I'd having the price range at 45 per person would be a fair price.

Business Self

8/10

Excellent

18 Sep 2019

Verified traveler

The staff are very friendly and helpful, room.was spacious and comfortable in a nice garden setting

Leisure Partner

10/10

Exceptional

17 Aug 2019

Sammy

Quite, proximity to public transportation shopping center, city center and airport.

Friends_and_family Family

8/10

Excellent

07 Jul 2019

Verified traveler

Loved the local experience and restaurant. Comfortable bed, beautiful setting. Missed hot water but very helpful staff.

Leisure Partner

8/10

Excellent

07 May 2019

Verified traveler

Nice and safe hotel with beautiful garden

We stayed one night upon arrival to Nairobi and everything went fine. We especially appreciated the fact that we were allowed to check in earlier (we arrived early morning) and especially liked the beautiful and calm inside garden of the hotel. The staff at the garden bar was super nice and helpful and helped us with our tour planning (even offered to pay with her Mpesa account since we didn’t have any).

Rooms were nice and clean, appropriate for the price we paid.

We felt very safe during our stay.

Partner

10/10

Exceptional

02 May 2019

Verified traveler

Had a wonderful stay , feels out of tow,n yet is within the city

10/10

Exceptional

14 Apr 2019

Verified traveler

Nice clean place with a out of town experience that connects you with nature .

10/10

Exceptional

18 Jan 2019

Verified traveler

This is a comfortable property with kind people. I have stayed here happily on multiple occasions.

Business Self

8/10

Excellent

29 Sep 2018

Sunny

Excellent for the price

The location is good, close to supermarkets and restaurants
The environment is good and quiet
Breakfast included
Fridge and water boiler inside the room

6/10

Pleasant

19 Aug 2018

Keith

A good value for money -- in fact I prefer it to a slightly more expensive hotel down the road. Accommodation is clean and the property is well maintained. My big problem was the poor Wifi. I require Wifi for work but the Wifi network was either slow or not working at all. Despite my otherwise good impression, I will think twice before I return.

8/10

Excellent

06 Jun 2018

Verified traveler

As described. Would stay here again. Friendly staff and convenient accommodations.

4/10

Poor

16 Jan 2018

Verified traveler

Unprofessional and not clean

Not good. Was told at check out that I was not checked in and my name was missing

8/10

Excellent

26 Nov 2017

Bruno

Simple hotel in Nairobi

Gentle place in Nairobi ..but very noisy bedroom when people..good bar.. good breakfast

4/10

Poor

20 Apr 2017

Ken

NO AIRCONDITIONING

Staff was very helpful. New reception was under construction. It would be nice if your review stated the rooms have no air conditioning. Luckily it was cool so no problem with only a room fan provided. Heavy rain in the evening and it pointed out a problem. Even though they have two restaurants on site, there is no covered passage from the rooms to then, so I had to wait about an hour until between storms to walk to the restaurant. Restaurant service was OK and food was good, but food delivery was very slow. It was about 30 minutes from ordering soup appetizer until delivery and then another 20 minutes for main course.

10/10

Exceptional

13 Oct 2016

Verified traveler

Very nice hotel. Quiet, comfortable, great location.

Partner

6/10

Pleasant

30 Jul 2015

Verified traveler

Good for laid back, homey stay

Very friendly staff, but understaffed at reception so one person could do 24h stints. Has a large BandB rather than hotel feel. No gym, pool and limited overall communal space. Few tv channels. House keeping is poor especially for replacing towels, soaps. Backyard is beautiful and serene. Run the tap for a while to get hot water. WiFi is very spotty in many rooms - I moved 3 times to get a half-decent signal in part of the bedroom.Checkout at 7am was a very poor experience as it took about 30m -tally for incidentals not ready, credit card machine had to be retrieved from locked up office, etc. Area and hotel very safe. I wouldnt recommend for business-type visit. Good if you want laid back, homely stay.