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Best Western Premier Westlands

Nairobi · Kenya

Karuna Road behind Sarit CentreView location

9.4/10Excellent297 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.0/109.0
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  • Business hotels
  • Sustainability certification
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Premier Westlands

The Best Western Premier Westlands offers superior service, style and value in the heart of Nairobi's upmarket entertainment hub. .

Located directly behind the Sarit Center shopping mall and Expo Center, the hotel sits just off the main highway, close to the Central Business District and KICC, only 20 kilometers from the airport.

Whether traveling for business or leisure, the hotel provides thoughtful touches to enhance every stay, including freshly brewed coffee at Craft, our all-day-dining restaurant, lobby bar and coffee shop, dedicated meetings floors, free Wi-Fi, a fully-equipped gym, a spa, Jacuzzi , steam room , a 49-inch television, 24-hour room service and 99 air-conditioned rooms.

For a landmark dining experience set against the stunning Nairobi city scape, Asiatic, our pan-Asian bar and lounge. Please note that the hotel operates as a cashless property, and all payments are made via card or other approved electronic payment methods for your convenience and security.

Read more about this hotelShow less

With a stay at Best Western Premier Westlands in Nairobi (Highridge), you'll be steps from Sarit Centre and 7 minutes by foot from Westgate Shopping Mall. This spa hotel is 2.6 mi (4.2 km) from Uhuru Park and 3 mi (4.8 km) from Kenyatta International Convention Centre.

Make yourself at home in one of the 99 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 1539 square feet (143 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
    • Cashless transactions are available
    • This property uses some solar energy
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately KES 2600 for adults and KES 1300 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: KES 6500.0 per night
    • Spa fee: KES 7000 per person per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Swahili

    English

    French

Nearby attractions

Sarit Centre 0.3 km / 0.2 mi
Westgate Shopping Mall 0.6 km / 0.4 mi
Oshwal Religious Centre 1 km / 0.6 mi
UNHCR Kenya 1.1 km / 0.7 mi
Arboretum 2.6 km / 1.6 mi
Nairobi National Museum 2.7 km / 1.7 mi
Diamond Plaza II 2.7 km / 1.7 mi
University of Nairobi 2.8 km / 1.8 mi
ABC Place 3 km / 1.9 mi
Kenya National Theatre 3.2 km / 2 mi
Chandaria Centre for Performing Arts 3.2 km / 2 mi
Aga Khan University Nairobi 3.3 km / 2 mi
Jeevanjee Gardens 3.6 km / 2.3 mi
Aga Khan University Hospital, Nairobi 3.7 km / 2.3 mi
Central Park 3.7 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2025
  • Total number of rooms: 99
  • Number of floors (main building): 9
  • Number of floors (annexe): 11
  • Twin rooms: 17
  • Junior suites: 9
  • Suites: 9
  • Executive rooms: 9
  • Superior rooms: 18
  • Accessible rooms: 1
  • hotel
  • American Express
Show 62 more facilities & services
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Secure parking
  • Valet parkingExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper stand
  • ShopExtra charge
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Dining area
  • Electric kettle
  • Towels and bed linen
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking area
  • Banquet hallExtra charge
  • 24h dining café
  • Rooftop bar
  • Conference room
  • Meeting room
  • Printer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Steam bath
  • Massage
  • Spa treatmentsExtra charge
  • Green Key (FEE)
  • Breakfast
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Gluten-free meals
  • Vegetarian meal
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Sustainable building
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Best Western Premier Westlands

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CAPACITY 1JUNIOR SUITE • CAPACITY 1 • 40 m²JSU.C1
    JUNIOR SUITE CAPACITY 1Photo unavailable5 photos

    Best Western Premier Westlands

    JUNIOR SUITE CAPACITY 1

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    JUNIOR SUITE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.C1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIORDBL.H6-SU

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR NON SMOKINGRoom • SUPERIOR NON SMOKING • 1 Bedroom • 23 m²ROO.SU-NM
    Room SUPERIOR NON SMOKINGPhoto unavailable5 photos

    Best Western Premier Westlands

    Room SUPERIOR NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CAPACITY 2JUNIOR SUITE • CAPACITY 2 • 40 m²JSU.C2
    JUNIOR SUITE CAPACITY 2Photo unavailable5 photos

    Best Western Premier Westlands

    JUNIOR SUITE CAPACITY 2

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    JUNIOR SUITE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.C2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-2

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX

    Photos are not available for this room type.

    Best Western Premier Westlands

    TWIN DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

    Photos are not available for this room type.

    Best Western Premier Westlands

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR SEA VIEWRoom • SUPERIOR SEA VIEWROO.SU-VM

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING BED NON SMOKINGJUNIOR SUITE • KING BED NON SMOKINGJSU.KG-NM

    Photos are not available for this room type.

    Best Western Premier Westlands

    JUNIOR SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 23 m²DBL.NM-4
    DOUBLE NON SMOKINGPhoto unavailable7 photos

    Best Western Premier Westlands

    DOUBLE NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-4

    Room amenities

    • Smoke detector
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • 220V power supply
    • Wi-fi
    • Toiletries
    • Desk
    • Make-up mirror
    • Bathroom: 1
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 25 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable7 photos

    Best Western Premier Westlands

    DOUBLE DELUXE KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR WITH TERRACESINGLE • SUPERIOR WITH TERRACESGL.SU-TR

    Photos are not available for this room type.

    Best Western Premier Westlands

    SINGLE SUPERIOR WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI

    Photos are not available for this room type.

    Best Western Premier Westlands

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Best Western Premier Westlands

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Best Western Premier Westlands

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Best Western Premier Westlands

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKING • 1 Bedroom • 40 m²JSU.NM
    JUNIOR SUITE NON SMOKINGPhoto unavailable5 photos

    Best Western Premier Westlands

    JUNIOR SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE CITY VIEWRoom • EXECUTIVE CITY VIEWROO.CV-EJ

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE NON SMOKINGRoom • DELUXE NON SMOKINGROO.DX-NM

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH BALCONYTWIN • SUPERIOR WITH BALCONYTWN.BL-SU

    Photos are not available for this room type.

    Best Western Premier Westlands

    TWIN SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Best Western Premier Westlands

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Best Western Premier Westlands

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR KING BEDSINGLE • SUPERIOR KING BED • 23 m²SGL.KG-SU
    SINGLE SUPERIOR KING BEDPhoto unavailable5 photos

    Best Western Premier Westlands

    SINGLE SUPERIOR KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    SINGLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.KG-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Best Western Premier Westlands

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Best Western Premier Westlands

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEW • 1 Bedroom • 25 m²ROO.CV-DX
    Room DELUXE CITY VIEWPhoto unavailable5 photos

    Best Western Premier Westlands

    Room DELUXE CITY VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 23 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable4 photos

    Best Western Premier Westlands

    DOUBLE SUPERIOR KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE NON SMOKINGDOUBLE • EXECUTIVE NON SMOKING • 1 Bedroom • 27 m²DBL.EJ-NM
    DOUBLE EXECUTIVE NON SMOKINGPhoto unavailable6 photos

    Best Western Premier Westlands

    DOUBLE EXECUTIVE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-NM

    Room amenities

    • Make-up mirror
    • Bathroom: 1
    • Shower: 1
    • TV
    • Internet access
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Best Western Premier Westlands

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTE • 2 Bedrooms • 52 m²SUI.KT
    SUITE WITH KITCHENETTEPhoto unavailable6 photos

    Best Western Premier Westlands

    SUITE WITH KITCHENETTE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 27 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable8 photos

    Best Western Premier Westlands

    DOUBLE EXECUTIVE KING BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Best Western Premier Westlands

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE CITY VIEWAPARTMENT • DELUXE CITY VIEWAPT.CV-DX

    Photos are not available for this room type.

    Best Western Premier Westlands

    APARTMENT DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible SUPERIORRoom • Accessible SUPERIORROO.H6-SU

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-2

    Photos are not available for this room type.

    Best Western Premier Westlands

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Best Western Premier Westlands

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE KING BEDSINGLE • DELUXE KING BED • 25 m²SGL.DX-KG
    SINGLE DELUXE KING BEDPhoto unavailable9 photos

    Best Western Premier Westlands

    SINGLE DELUXE KING BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    SINGLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Best Western Premier Westlands

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 23 m²ROO.H6-10
    Room AccessiblePhoto unavailable7 photos

    Best Western Premier Westlands

    Room Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-10

    Room amenities

    • Carpeted floors
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Desk
    • TV
    • Hairdryer
    • Bathroom: 1
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH VIEWSRoom • SUPERIOR WITH VIEWSROO.SU-WV

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 52 m²SUI.EJ-1
    SUITE EXECUTIVEPhoto unavailable7 photos

    Best Western Premier Westlands

    SUITE EXECUTIVE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Rollaways on demand
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 Bedroom • 25 m²DBL.CV-DX
    DOUBLE DELUXE CITY VIEWPhoto unavailable6 photos

    Best Western Premier Westlands

    DOUBLE DELUXE CITY VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Best Western Premier Westlands

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE RIVER VIEWJUNIOR SUITE • RIVER VIEWJSU.RV

    Photos are not available for this room type.

    Best Western Premier Westlands

    JUNIOR SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Best Western Premier Westlands

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Premier Westlands

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Best Western Premier Westlands

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Premier Westlands

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVE KING BEDSINGLE • EXECUTIVE KING BED • 25 m²SGL.EJ-KG
    SINGLE EXECUTIVE KING BEDPhoto unavailable7 photos

    Best Western Premier Westlands

    SINGLE EXECUTIVE KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Best Western Premier Westlands

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Premier Westlands

9.4
Excellent
297 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
12 Jun 2026
Milly
The room was spacious and comfortable. The staff were exceptionally accommodating with our requests and made our stay enjoyable. Breakfast was good as well as there were a lot of different food to choose from. The hotel is next to a Carrefour and shopping malls. Perfect for those looking to stay in Nairobi.
Friends_and_family Friends
8/10
Excellent
13 May 2026
Deepak
Good for business travellers
Self
10/10
Exceptional
10 Apr 2026
alnoor
Excellent breakfast
Self
10/10
Exceptional
25 Feb 2026
Ulysses
Hotel is located in a central location, walkable to many shops and restaurants. The breakfast was good with many options and the staff provided excellent service. I am most likely to stay here again when I return to Nairobi.
Self
10/10
Exceptional
22 Feb 2026
Xavier
It was perfect
10/10
Exceptional
17 Feb 2026
kevin
Room was always cleaned exceptionally well and was neat .
Partner
10/10
Exceptional
12 Feb 2026
Elisa
Room was clean, staff were hospitable
Leisure Family
10/10
Exceptional
07 Feb 2026
Vaibhav
Check In was very smooth, rooms were clear and very comfortable location.
10/10
Exceptional
31 Jan 2026
Aitor
One of the best hotels I have stayed in my history of travels around the world! I can’t say enough just bravo! I almost did nut want to make review to keep the hotel just for myself lol:). Really lovely!
Business_and_leisure Self
10/10
Exceptional
22 Jan 2026
Elaine
Staff were friendly and professional. Mall was nearby for shopping with a variety of different restaurants.
Leisure Partner
10/10
Exceptional
16 Jan 2026
ANGEL
Excellent
Leisure
10/10
Exceptional
09 Jan 2026
Sean
Nice comfortable and clean room
10/10
Exceptional
06 Jan 2026
Amos
Great place to stay as always. Amazing staff with great attitude. BF is delicious with variety
Business_and_leisure
6/10
Pleasant
04 Jan 2026
mark
No USB charger points in room.
Majority of TV channels unavailable.
No indoor or outdoor pool.
Leisure Partner
10/10
Exceptional
19 Dec 2025
Dan
Impeccable service and hospitality, from the top to the bottom. Wonderful staff. The moment I arrived, I was greeted by the security, and they were so kind, friendly and professional. It set the tone for my entire trip to Kenya. This hotel is very well managed. The food at their restaurant is delicious, and the executive chef is very active with the guests inside and outside of the restaurant.
10 out of 10. I will definitely return
Leisure Self
10/10
Exceptional
13 Dec 2025
Reuben
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
Business Family
10/10
Exceptional
29 Nov 2025
Mark
Very friendly staff
Business Self
10/10
Exceptional
29 Nov 2025
Reuben
Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
Business
8/10
Excellent
25 Nov 2025
Stacy
We had an excellent stay and were genuinely surprised by the décor, ambience, and overall quality of the hotel—especially since my only previous experience with a Best Western (not a premier) in the U.S. felt more like a pay-by-the-hour motel, so I was very apprehensive going in. This property completely changed my perception.

The hotel is beautifully designed: modern, stylish, and thoughtfully put together. The rooms are spacious, the pillows incredibly comfortable, and the towels wonderfully soft. Breakfast opens early, which was perfect for our schedule, and the spread was generous and tasty.

The staff were fantastic across the board. A special thank-you to Effie at the tourist desk, who helped us book the perfect two-day safari at a great price. She was friendly, knowledgeable, and made the process seamless. We also want to give a shoutout to all the front desk staff and everyone throughout the hotel for their warmth and professionalism.

We also really appreciated the hotel’s eco-friendly approach—glass water bottles, refillable toiletries, and minimal plastic use. I also loved that they not only provide soap and shampoo, but also lotion, hair conditioner and cotton buds! It’s clear they’ve made a thoughtful effort toward sustainability.

Overall, we had a wonderful stay and would gladly return (well, we actually did).
Partner
10/10
Exceptional
06 Nov 2025
Daniel
Front desk staff was great
10/10
Exceptional
20 Oct 2025
Rita
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
Friends
10/10
Exceptional
16 Oct 2025
Lyle
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Business_and_leisure Partner
10/10
Exceptional
04 Oct 2025
Rita
Very friendly and helpful staff. Good food with a lot of variety. Excellent security. Walking distance to shopping. My only suggestions are to do occasional deep cleaning to maintain areas like the shower grout, and that the restaurant bring the food and drinks more quickly. Overall, an excellent place to stay.
Leisure Friends
10/10
Exceptional
02 Oct 2025
Freida
Loved my stay at this hotel.
Leisure Self
6/10
Pleasant
29 Sep 2025
Diane
The hotel is okay for what it is. The rug in our room pretty much needs replacing. The shower sprays directly on the door and it leaks on the floor outside the shower into the sleeping area. Staff was excellent and friendly.
Leisure Partner
10/10
Exceptional
21 Sep 2025
Ricky
Great staff. Great bfast buffet.
Leisure Self
10/10
Exceptional
12 Sep 2025
alnoor
Friendly staff!
Leisure Self
10/10
Exceptional
17 Aug 2025
James
The stay was amazing.
Leisure Partner
10/10
Exceptional
13 Aug 2025
Shrimai
Safe location and excellent service.
8/10
Excellent
19 Jul 2025
Patrick
Clean and friendly staff. Breakfast buffet was great.
Leisure Family
10/10
Exceptional
24 Jun 2025
Hani
Clean room, nicely decorated. Great service. Overall good value for money given location and quallity
Business Self
10/10
Exceptional
06 Jun 2025
Esmeralda
Very nice and clean.
10/10
Exceptional
28 May 2025
Dr. Krishna
Place is very accessible and in the middle of shopping and business areas
Business Friends
10/10
Exceptional
23 May 2025
Annie
Everything was amazing
Leisure
8/10
Excellent
20 May 2025
milan
A decent hotel in the Nairobi center, theres a mall within walking distance and i would imagine most things that you would want.

No pool and the gym wasnt really a gym, just a few treadmills. These are my go too when getting a hotel so not enthused but for a good place to sleep and a good full breakfast in the motning, it does fine.
Business Self
10/10
Exceptional
07 May 2025
ADALBERTO
Great stay, great location, safe, walkable to two shopping centers. Definitely recommend it.
Business
8/10
Excellent
28 Apr 2025
Nat
Kb
10/10
Exceptional
13 Apr 2025
John
Great service as usual. Morning service as well as the breakfast spread were all on point. Loved my stay though brief.
Leisure Self
10/10
Exceptional
07 Apr 2025
Alisha B
I love the the staff they were very professional and nice
Leisure Partner
10/10
Exceptional
01 Apr 2025
Nana Adjoa
Very convenient location as it's easy to get anywhere within Westlands and literally walking distance from the Sarit Centre which has a ton of shops, banks and dining options.
Business Self
10/10
Exceptional
31 Mar 2025
Allison
Nice rooms safe property
8/10
Excellent
24 Mar 2025
Eva
Lovely hotel and staff. The food portions are massive which is awesome. We were there during the holiday season so the vibes were really good.
Leisure Family
10/10
Exceptional
19 Mar 2025
Burnett
Excellent
10/10
Exceptional
09 Mar 2025
alnoor
Staff,Location
Business_and_leisure Self
10/10
Exceptional
15 Feb 2025
Jamilah
Wonderful
Business Family
10/10
Exceptional
14 Feb 2025
kelvin
This hotel could not be placed at a better location. Not too far from the airport, walking distance to restaurants, bars, museums, and shopping.
10/10
Exceptional
12 Feb 2025
Kelsey
Great hotel and close to the Sarit mall.
Business Self
8/10
Excellent
30 Jan 2025
Nana Adjoa
Love the location, literally right next to Sarit Centre (shopping mall). Very easy to get anywhere in Westlands either on foot or by car.
Business Self
10/10
Exceptional
18 Jan 2025
Julie

Great little find

Bit of a gem this hotel, efficient and helpful staff, nice and varied food, comfortable and clean rooms, everything I look for and a good location.
I have found my stay here easy and enjoyable, I would return.
Business
10/10
Exceptional
10 Jan 2025
Alexis
Incredible property with the best breakfast!
Business_and_leisure Family_with_children
8/10
Excellent
08 Jan 2025
DESINENI
Very good hotel
Leisure Family
8/10
Excellent
03 Jan 2025
yale
It is a good property to stay at.
Business_and_leisure Self
10/10
Exceptional
02 Jan 2025
Verified traveler
Simple and easy. Friendly staff. Great food.
Self
10/10
Exceptional
31 Dec 2024
Leslie
This is a stellar hotel that I would recommend staying. I will definitely come back!
Business_and_leisure Family
10/10
Exceptional
13 Dec 2024
Christopher

Excellent

Will stay here again when I come back to Nairobi.
Self
10/10
Exceptional
02 Dec 2024
Mohamed
Nice
10/10
Exceptional
30 Nov 2024
Verified traveler

Great choice in Westlands

Great hotel. And great value for money.
Business
10/10
Exceptional
27 Nov 2024
CHANDRA
Great location
Business_and_leisure
10/10
Exceptional
25 Nov 2024
William

Spotlessly clean

Really great value for money. Spotlessly clean and really comfortable. Well located and packed up my breakfast for an early start.
Business
10/10
Exceptional
20 Nov 2024
Samuel
The room was very clean and the staff were very friendly and welcoming.
Self
10/10
Exceptional
09 Nov 2024
Vincent
Nice staff
Nice food
Ample room
Leisure
8/10
Excellent
05 Nov 2024
jamarcus
Enjoyed my stay. Staff was very welcoming
Leisure Self
10/10
Exceptional
02 Nov 2024
Nabeel

Well located

Well located in westlands next to Sarit center. Helpful staff and comfortable room.
Perfect for a short or longer stay
Friends_and_family Family
10/10
Exceptional
30 Oct 2024
Victoria
Excellent check in and a fantastic stay. Clean. Comfy and very friendly helpful staff.
Business
10/10
Exceptional
24 Oct 2024
Joscelyn
Location and very courteous and friendly staff
Leisure Partner
8/10
Excellent
15 Oct 2024
harun
Excellent hotel, next a popular shopping mall, very helpful friendly staff, room was very good with all the you extras you would expect from this class of hotel, I would definitely recommend it, I for one will be staying here on my next visit.
Leisure Family
8/10
Excellent
26 Sep 2024
BISWAJOY
The hotel is located behind Sarit Centre shopping mall. Easy access for convenient store, Indian food around and other amenities.
Business
8/10
Excellent
22 Sep 2024
Nana Adjoa
Location is awesome with Sarit Centre less than a 5min walk away. Great for business travellers
Business
2/10
Poor
21 Sep 2024
Sena
Didn’t allow early checkout
Business_and_leisure Self
10/10
Exceptional
14 Sep 2024
Daniel
We loved it! It was a sleek and beautiful place that we felt so comfortable. The staff was all so friendly and helpful and welcoming. I wish I could remember all the names of the amazing people, but I remember Nelly at the front desk helped us with a bunch of things on our last day and she was great!

The breakfast is large with so many options. They had local things, international options, pastries, an omelette station, and more. they make great coffee to go with your breakfast and it was such a carefree way to start the day. They have a nice restaurant and bar on the top floor which was another easy way to end the day if we didn't want to leave the hotel in the evening.

They are also in a great location right by Sarit Mall which has a nice bank for taking out money and every store you could think of. There are multiple Massai markets within walking distance as well as nice restaurants.

The room was a good size and they have a very convenient button to select \"do not disturb\" or to call for room service. It felt very high tech and easy and it's nice that room service is 24/7.
Leisure Partner
10/10
Exceptional
10 Sep 2024
idrissa
This hotel is a sure bet you will never be disappointed they have high standards great staff and property is well maintained. I will not hesitate to recommend this hotel or stay there again. Krudos to staff and management.
Business_and_leisure Partner
10/10
Exceptional
30 Aug 2024
Babatunde
I like that the hotel is safe, quite and is in a shopping complex.
Business_and_leisure Self
10/10
Exceptional
15 Aug 2024
Arindam

Great location and comfort!

Brand spanking new property. Very clean and comfortable. The staff are very firndly and helpful. The breakfast is amazing!
Friends_and_family Friends
10/10
Exceptional
12 Aug 2024
Verified traveler

Good service and comfortable bed

We spent onenight and loved it. The service was excellent, the room was clean, the bed was very comfortable. Breakfast had variety to choose from, which made our stay even better.
Partner
10/10
Exceptional
28 Jul 2024
Ronnen
Specious and clean rooms with a kitchenette
10/10
Exceptional
26 Jul 2024
STACY
…
10/10
Exceptional
21 Jul 2024
Alexia
I really enjoyed my stay at Best Western Plus, There was a complimentary breakfast buffet which was really delicious. The hotel is at a walkable distance to both Sarit and Westgate mall and in a safe area and all the employees were nice and hospitable especially the security workers and the staff at the reception. Yvonne was particularly very helpful and jovial.
Business_and_leisure Partner
10/10
Exceptional
14 Jul 2024
Nancy
Comfortable. Good food and service
Leisure Family
10/10
Exceptional
13 Jul 2024
John Henry J

Outstanding service

Visiting Kenya from the USA as a family of three. We enjoyed the restaurant-quality buffet breakfast and easy access to Sarit Center shopping and dining.

The staff bent over backwards to be helpful.

We are most thankful that the hotel staff even found and held a few valuable items for us that we had left behind by accident. Asante sana!
Friends_and_family Family
10/10
Exceptional
04 Jul 2024
Rashad
This was one of the best hotel experiences that I've had, and it was all due to the staff and the way the hotel management caters to the guests. Free breakfast buffet that excellent and well stocked, and they hotel stored our luggage after we checked and went to safari. We visited during the political protest and the arranged for a driver to stay with us to make sure we were safe. If you're visiting Nairobi and want to stay outside the hustle and bustle of downtown, I would highly recommend the Best Western Westlands.
10/10
Exceptional
26 Jun 2024
itamar
Best service people I ever met. Next to Sarit Mall 100 yards!! Wonderful breakfast and got an upgrade to a junior suite and extended check-out to 2 PM. Best hotel and location in Nairobi. Wont go anywhere else!!
Leisure Self
10/10
Exceptional
23 Jun 2024
itamar
Best place to stay in Nairobi because it’s a 100 years from the best shopping and easy to get around with 2.00 Ubers.
Leisure Self
10/10
Exceptional
03 Jun 2024
Barry

Always a good choice!

Always a good experience at this hotel. Great staff, good food, clean, comfortable, modern.
10/10
Exceptional
01 Jun 2024
Kenneth
Good value hotel which is new and clean, has good restaurants and in an excellent location. I will certainly use it again when in Nairobi.
Leisure Self
10/10
Exceptional
27 Apr 2024
Tom
Fantastic hotel. Room was very clean and comfortable. Staff were very friendly and efficient. Food and drink excellent. Close to Sarit Mall and nightlife in Westlands.
10/10
Exceptional
25 Apr 2024
Michael
This hotel has nice, larger rooms with kitchenettes and it is next to a large mall. The area seems safe and it is easy to get to other places from this hotel (except for the usual Nairobi traffic).
Leisure
10/10
Exceptional
20 Apr 2024
Addaryl
One of the finest hotel staffs I have ever encountered they were so warm and welcoming to my wife and I and when I return to Kenya I won’t even look for another place because I’m staying there
Leisure Partner
10/10
Exceptional
13 Apr 2024
Manickaraj

Good

Good service and staffs are friendly
Business
10/10
Exceptional
12 Apr 2024
Michael
The Staff are very helpful, and if there’s a problem they take care of it quickly.
Leisure Self
10/10
Exceptional
28 Mar 2024
Jonathan
Great place, modern, comfortable, staff are excellent and best breakfast in Kenya !!!!!
Leisure Friends
10/10
Exceptional
16 Mar 2024
Nicole
We loved our stay! Excellent customer service, great food! Coffee included with free breakfast ! Wonderful bed and shower! Everyone was very helpful and accommodating! Highly recommend! Great staff and customer care! Thank you!
Leisure Friends
10/10
Exceptional
09 Mar 2024
Kari

Everything you need and more

Was in town for work and felt well taken care of at the Best Western Plus. My room had everything I needed and more, including one of the best showers I've had at recent hotel stays and a full kitchen. Staff was extremely helpful, including walking me to the mall to help me find a chord I had forgotten. Breakfast buffet was fantastic.
Business
8/10
Excellent
28 Feb 2024
Bilal

Decent option

Neat, basic hotel with a small gym. No complaints, but nothing amazing either.
Business
10/10
Exceptional
15 Dec 2023
Kaushik

Great stay.

Great hotel very friendly staff and great location.
Friends_and_family Family
8/10
Excellent
01 Dec 2023
Bradley
Good
Leisure Partner
8/10
Excellent
29 Nov 2023
Tarina
Felt safe with very nice staff!
Business_and_leisure Self
10/10
Exceptional
11 Oct 2023
Angela

Well done Best Western!

Lovely hotel. Great location. Very clean. Quiet. Comfortable pillows!
Business
8/10
Excellent
11 Oct 2023
Monique

Great hotel

All and all good. Service was friendly, hotel clean and food good. The restaurant on 11th floor is fantastic! This hotel deserves it's 4 stars.
Business
10/10
Exceptional
10 Sep 2023
Ishmealina
The hotel is centrally and conveniently located. Staff members were always helpful and promptly addressed queries or concerns. Generous food options available for breakfast. I would definitely stay here again if I return to Nairobi.

The hotel also offers tourist activities, but I would suggest skipping their city tour. Half the places listed on the tour were not covered in our tour and the tour itself seemed a bit ad hoc…maybe it was because our tour date coincided with one of the days of the Africa climate summit.
Leisure Partner
6/10
Pleasant
23 Jul 2023
RUSSELL

Staff Extortion

The hotel was great after the initial shock of the prison type atmosphere. I came to understand the metal detectors and barbed/electrical wire fencing were to protect. The people in the community were overwhelmingly kind. The bar and serving staff were also overwhelmingly kind.

The main issue I had was with some of the men on the front desk staff that attempted to extort money from me. I reserved a junior suite which is said to accommodate 4 persons. I booked my reservation for 1 person as I was traveling alone. However, I have 1 fried that came to eat and drink with me and came up to my room. The men at the front desk proceeded to call me and tell me I have an unauthorized person in the room and I will have to pay $50 to them. They claimed this was a company policy. No such policy existed as I asked for them to show me the policy and they could not. They then said it was a $20 and they would put it on my bill. I refused. This fraud really put a stain on an otherwise beautiful trip.

Those men should not be working for Best Western.
Self

Location & surroundings

Best Western Premier Westlands
Karuna Road behind Sarit Centre, Nairobi, Kenya

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Best Western Premier Westlands

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