BB
Bed & Breakfast
BED AND BREAKFAST
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Ibis Styles Nairobi Westlands
Nairobi · Kenya
rhapta road, p.o. box 14746, 155View location
8.4/10Excellent809 Reviews
Cleanliness9.0/10 9.0
Service8.6/10 8.6
Comfort8.2/10 8.2
Condition8.8/10 8.8
Neighborhood8.4/10 8.4
Amenities8.4/10 8.4
See all ratings- Business hotels
- Hotels with spa
- Family hotels
- Design
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ibis Styles Nairobi Westlands
Many international companies and organisations have their headquarters in the Westlands business hub, making our hotel ideal for business travelers. All our rooms have been tastefully designed with colorful, stylish, and trendy touches ready for the savvy explorer.
We are 20 minutes from Jomo Kenyatta international airport via the Express Way which is easily accessible by our airport transfer services or by taxi apps such as UBER, 5 Kilometres from the Nairobi Central Business District which makes us an ideal spot away from the town’s hustle and bustle.
Hoteli yetu iko Westlands, karibu na makao ya kampuni nyingi za kimataifa, ikifaa kwa wasafiri wa kibiashara. Vyumba vyetu vina muonekano wa kisasa, wa kuvutia kwa msafiri wa kisasa.
Tuko dakika 20 kutoka uwanja wa ndege wa JKIA kupitia Express Way, na kilomita 5 kutoka katikati ya jiji — mahali tulivu mbali na kelele za mjini.
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A stay at ibis Styles Nairobi Westlands places you in the heart of Nairobi, within a 5-minute drive of Nairobi National Museum and Uhuru Park. This spa hotel is 2.9 mi (4.7 km) from Kenyatta International Convention Centre and 5.6 mi (9 km) from United Nations Office at Nairobi.
Stay in one of 280 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A cruise ship terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
10:00 AM
Check-in until
anytime
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Car recommended
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Property Registration Number CPR/2010/29781
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 20 per person
- Airport shuttle fee: USD 20 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Swahili
English
Nearby attractions
Sarit Centre
0.9 km / 0.6 mi
UNHCR Kenya
1.3 km / 0.8 mi
Oshwal Religious Centre
1.3 km / 0.8 mi
Westgate Shopping Mall
1.5 km / 0.9 mi
Arboretum
1.6 km / 1 mi
University of Nairobi
2.5 km / 1.5 mi
Nairobi National Museum
2.5 km / 1.5 mi
Kenya National Theatre
2.7 km / 1.7 mi
Chandaria Centre for Performing Arts
2.9 km / 1.8 mi
Diamond Plaza II
3.1 km / 1.9 mi
ABC Place
3.2 km / 2 mi
Central Park
3.2 km / 2 mi
Jeevanjee Gardens
3.2 km / 2 mi
City Market
3.5 km / 2.2 mi
Tom Mboya Statue
3.6 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2016
- Year of most recent renovation: 2025
- Total number of rooms: 266
- Number of floors (main building): 11
- Twin rooms: 47
- Double rooms: 180
- Triple rooms: 10
- Family rooms: 24
- Accessible rooms: 5
- hotel
- American Express
- MasterCard
Show 94 more facilities & services
- Visa
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car park
- Electric vehicle charging stationExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fi
- Car hireExtra charge
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Medical serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- GardenExtra charge
- Terrace
- Concierge
- Sun terrace
- Gym
- Luggage roomExtra charge
- Dining area: 164
- Clothes dryer
- BBQ facilities
- Library
- Electric kettle
- Towels and bed linen
- Café
- Bar
- Restaurant: 2
- Non-smoking area
- Smoking area
- Highchairs
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room
- Projector
- Conference hostess
- Secretarial service
- PrinterExtra charge
- PhotocopierExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- Children playground
- Game roomExtra charge
- Nightclub
- Pub
- Sauna
- MassageExtra charge
- Spa treatments
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Hot breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Special dietary options
- Gluten-free meals
- Vegetarian meal
- Snacks
- LGTBIQ friendly
- Early Check-inExtra charge
- Early departureExtra charge
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Single-Use Plastic Free
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDS • 1 Bedroom • 19 m²ROO.2B
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathroom: 1
- Smoke detector
- Cable TV
- Satellite TV
- Housekeeping
- Desk
- Toiletries
Show all 14 amenities
- Make-up mirror
- 220V power supply
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
Room TWO BEDS
Room photos
7 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Room amenities
- Shower
- Bathroom: 1
- Smoke detector
- Cable TV
- Satellite TV
- Housekeeping
- Desk
- Toiletries
- Make-up mirror
- 220V power supply
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH DOUBLE BEDRoom • WITH DOUBLE BED • 1 Bedroom • 19 m²ROO.DB
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Smoke detector
- Housekeeping
- Cable TV
- Satellite TV
- Make-up mirror
- Desk
- Toiletries
- 220V power supply
Show all 14 amenities
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Hairdryer
- Shower
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
Room WITH DOUBLE BED
Room photos
12 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DB
Room amenities
- Smoke detector
- Housekeeping
- Cable TV
- Satellite TV
- Make-up mirror
- Desk
- Toiletries
- 220V power supply
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Hairdryer
- Shower
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 14 m²DBL.QN
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- 220V power supply
- Desk
- Make-up mirror
- Satellite TV
- Cable TV
- Safe
- Individually adjustable air conditioning
Show all 14 amenities
- Centrally regulated air conditioning
- Hairdryer
- Shower
- Bathroom: 1
- Smoke detector
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
DOUBLE QUEEN SIZE BED
Room photos
13 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- Toiletries
- 220V power supply
- Desk
- Make-up mirror
- Satellite TV
- Cable TV
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Hairdryer
- Shower
- Bathroom: 1
- Smoke detector
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 14 m²DBL.ST
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Safe
- Housekeeping
- Smoke detector
- Cable TV
- Bathroom: 1
- Centrally regulated air conditioning
- Individually adjustable air conditioning
Show all 14 amenities
- Make-up mirror
- Desk
- Toiletries
- 220V power supply
- Satellite TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
DOUBLE STANDARD
Room photos
15 photosSelect a photo to open the full-screen viewer.
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Shower
- Safe
- Housekeeping
- Smoke detector
- Cable TV
- Bathroom: 1
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Make-up mirror
- Desk
- Toiletries
- 220V power supply
- Satellite TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH DOUBLE BEDRoom • WITH DOUBLE BED • 1 Bedroom • 19 m²ROO.DB-1
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Desk
- Toiletries
- 220V power supply
- Housekeeping
- Smoke detector
Show all 14 amenities
- Cable TV
- Satellite TV
- Make-up mirror
- Bathroom: 1
- Shower
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
Room WITH DOUBLE BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DB-1
Room amenities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Desk
- Toiletries
- 220V power supply
- Housekeeping
- Smoke detector
- Cable TV
- Satellite TV
- Make-up mirror
- Bathroom: 1
- Shower
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 19 m²TWN.ST
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Safe
- 220V power supply
- Toiletries
- Desk
- Make-up mirror
- Satellite TV
- Cable TV
Show all 14 amenities
- Smoke detector
- Centrally regulated air conditioning
- Bathroom: 1
- Shower
- Housekeeping
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
TWIN STANDARD
Room photos
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Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Individually adjustable air conditioning
- Safe
- 220V power supply
- Toiletries
- Desk
- Make-up mirror
- Satellite TV
- Cable TV
- Smoke detector
- Centrally regulated air conditioning
- Bathroom: 1
- Shower
- Housekeeping
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 19 m²TPL.ST-2
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Desk
- Make-up mirror
- Satellite TV
- Bathroom: 1
- Shower
- Hairdryer
- Centrally regulated air conditioning
Show all 14 amenities
- Individually adjustable air conditioning
- Safe
- 220V power supply
- Cable TV
- Smoke detector
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
TRIPLE STANDARD
Room photos
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Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-2
Room amenities
- Toiletries
- Desk
- Make-up mirror
- Satellite TV
- Bathroom: 1
- Shower
- Hairdryer
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- 220V power supply
- Cable TV
- Smoke detector
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 20 m²TPL.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- 3 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Make-up mirror
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
- Bathroom: 1
- Shower
- Hairdryer
Show all 14 amenities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- 220V power supply
- Toiletries
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
TRIPLE STANDARD
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- 3 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Make-up mirror
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
- Bathroom: 1
- Shower
- Hairdryer
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- 220V power supply
- Toiletries
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 20 m²FAM.ST-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Smoke detector
- Cable TV
- Desk
- Make-up mirror
- Bathroom: 1
- 220V power supply
- Toiletries
- Satellite TV
Show all 14 amenities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Hairdryer
- Safe
- Shower
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
FAMILY ROOM STANDARD
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST-1
Room amenities
- Smoke detector
- Cable TV
- Desk
- Make-up mirror
- Bathroom: 1
- 220V power supply
- Toiletries
- Satellite TV
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Hairdryer
- Safe
- Shower
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
TRIPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
FAMILY ROOM SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: FAM.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 17 m²TPL.ST-1
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 3 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Smoke detector
- Bathroom: 1
- Shower
- Hairdryer
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- 220V power supply
Show all 14 amenities
- Toiletries
- Desk
- Make-up mirror
- Satellite TV
- Cable TV
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
TRIPLE STANDARD
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 3 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Room amenities
- Smoke detector
- Bathroom: 1
- Shower
- Hairdryer
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- 220V power supply
- Toiletries
- Desk
- Make-up mirror
- Satellite TV
- Cable TV
- Housekeeping
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room THREE BEDSRoom • THREE BEDSROO.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
Room THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Styles Nairobi Westlands
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ibis Styles Nairobi Westlands
100
reviews shown
Kamau
Good hotel for the price. Wish they would use scented shower gels...personal preference due to allergies
Alexandre
It was a good stay. Clean.
Charles
Very small rooms. Not enough towels. No chair or desk. Hyped for nothing. Not worth the price.
Ximena Maria
I fell asleep until 1pm, and did and let me check out passed 1pm
Nice.
Thank you
Nice.
Thank you
Hector
Fantastic
Keith
The food was amazing and the Hotel was very clean
Getrude
Had a few minor issues with communication.
Catriona
.
Joshua
Nice property staff were ok, room was very small.
David
3/19-21/26
Great location and friendly staff with excellent security. Our room was a bit small for my wife, our young daughter, and me, but it was clean and had a great view.
The rooftop restaurant’s food was delicious. One evening, due to heavy rain, we had to cancel dining out in Kilimani and decided to dine there instead. We were impressed.
Great location and friendly staff with excellent security. Our room was a bit small for my wife, our young daughter, and me, but it was clean and had a great view.
The rooftop restaurant’s food was delicious. One evening, due to heavy rain, we had to cancel dining out in Kilimani and decided to dine there instead. We were impressed.
Delois
Everything was great for price and location. Staff was great
NOORMAHAL
Very tiny rooms NO amenities except body soap. Wanted to charge for slippers that were onetime use only and would not give a receipt upon request. Breakfast was good and staff was fine. Above information should be provided to guests
jerome
Kind staff
Virginia
When you are in the area - This is the place to choose!
Rishi
For what I desired, this hotel far exceeded my needs and expectations. Friendly service, great food options, great location and good WiFi
Amazing for the price!
Amazing for the price!
Eva
Very small room, great staff, very clean and very safe place.
Mansa
Poor customer service from front desk, misleading ad, and room was very small for such a big hotel. And I have to walk all the way across the other side of the building just to iron my clothes.
Sanya
Amazing hotel and city
Sanya
Amazing ambience, fantastic rooms, helpful and friendly staff and a gem in Nairobi’s Westlands
VenuGopal
All good
Philip
Tiny bathroom that was hard to move around in. No mini fridge which was disappointing
Delphine
It was all good
Devon
Ibis Styles needs to re-train or replace certain staff, especially one of the housekeepers, one of the ground floor bakery workers, and the security guard at the front entrance to the rooftop restaurant. Some staff lack interpersonal skills, such as acknowledging when a customer is at the counter waiting to be served, or questioning a hotel guest about whether their visiting guest has proper ID while in the middle of bringing hotel restaurant food back to their room. I do not plan to stay at Ibis Styles again.
Paul
The room was perfectly clean and the choice of restaurants and areas to relax in outside of the room were amazing.
The new Kilele rooftop restaurant has a spectacular Nairobi skyline view
The new Kilele rooftop restaurant has a spectacular Nairobi skyline view
Kelvin
I love the security feature that only allows you to have a key to your floor
Verified traveler
It was a good stay. Staff were friendly and the service was professional
Julia
A good option for an overnight stay before starting the safari trip. The room we stayed was a bit small for three people. The breakfast was good and the staff was very friendly and helpful.
Kenneth
Generally good for the price
Mary
Felt very safe staying at the hotel. In the Westland’s area so it was very close to everything and we were able to easily take Ubers everywhere. Would stay again.
Nathan
Small safe and modern property near to restaurants and shopping.
Aniza
Good stay,
The hotel itself was good, clean, safe and overall a nice place to stay. However, our check-in experience was frustrating.
We booked a room with three single beds for two adults and one child (my 15-year-old daughter). At reception, the staff member insisted that in their system a 15-year-old is considered an adult and argued that our booking was for two adults and one child. I explained that Hotels.com clearly shows 15 as a child, and regardless, we had booked three beds, so the point was irrelevant. She was dismissive, rude, and lacking in basic courtesy.
On top of that, she tried to charge us $30 for early check-in, claiming the standard check-in time was 12pm, while my booking confirmation clearly stated 10am.
Fortunately, another staff member overheard the situation, stepped in, and handled everything kindly and professionally. Thanks to them, we were able to check in smoothly around 9am.
Overall: The hotel is good and comfortable, but the first receptionist left a bad impression. I hope the management ensures more consistent training in professionalism and customer service, as one staff member saved what could have been a very unpleasant start
We booked a room with three single beds for two adults and one child (my 15-year-old daughter). At reception, the staff member insisted that in their system a 15-year-old is considered an adult and argued that our booking was for two adults and one child. I explained that Hotels.com clearly shows 15 as a child, and regardless, we had booked three beds, so the point was irrelevant. She was dismissive, rude, and lacking in basic courtesy.
On top of that, she tried to charge us $30 for early check-in, claiming the standard check-in time was 12pm, while my booking confirmation clearly stated 10am.
Fortunately, another staff member overheard the situation, stepped in, and handled everything kindly and professionally. Thanks to them, we were able to check in smoothly around 9am.
Overall: The hotel is good and comfortable, but the first receptionist left a bad impression. I hope the management ensures more consistent training in professionalism and customer service, as one staff member saved what could have been a very unpleasant start
Devon
Ibis Style has a staff behavior problem. Most staff are professional and perform their duties well. However, some housekeeping and restaurant workers have terrible service and attitudes. For example, one employee at the ground floor bakery did not acknowledge my presence at the front counter for approximately 15 minutes while I stood their wondering if my order was ready or still being prepared. She didn't even look at me or indicate to me that she would be with me once she was finished. No other customers were there waiting.
Also, one of the rooftop security staff just outside the entrance to the Roof, stopped me and my guest while I was holding a large tray of food so he could ask me several different questions about where exactly I was going and whether I reserved a room for two people and then whether my guest had left her ID at the front desk. It's very irritating to experience this after having been there for over a week and while in the middle of holding a large tray of food. Just call my room to get clarification. It makes you feel like an underage person to be questioned in such a manner.
Lastly, the housekeeping needs to be more consistent in when they will come to clean your room. I don't think these housekeepers understand that people are traveling from different parts of the world and from very different time zones, and that inconsistent housekeeping visits, from 9 am to even 3 pm, can be very disruptive to guest's sleep patterns.
Also, one of the rooftop security staff just outside the entrance to the Roof, stopped me and my guest while I was holding a large tray of food so he could ask me several different questions about where exactly I was going and whether I reserved a room for two people and then whether my guest had left her ID at the front desk. It's very irritating to experience this after having been there for over a week and while in the middle of holding a large tray of food. Just call my room to get clarification. It makes you feel like an underage person to be questioned in such a manner.
Lastly, the housekeeping needs to be more consistent in when they will come to clean your room. I don't think these housekeepers understand that people are traveling from different parts of the world and from very different time zones, and that inconsistent housekeeping visits, from 9 am to even 3 pm, can be very disruptive to guest's sleep patterns.
Sandra
Accessible/room comfort & location ok; Should offer more affordable breakfast options. Always under 'renovations'.
Kirpal
Could do with taxi service
Kirpal
Great helpful staff.
Tewodros
great location clenliness. small rooms
Allan
The food is pretty poor. The room quite small and basic, but spotless. The staff is very helpful. It is a good and safe location.
Egbe Agbor
Easy check in. One night stay
Melinda
Very pretty hotel save area
Vanessa
Great service!
Eritrea
The are was good. The property was clean. The rooms were small and no cub birds for your clothes but if you are staying 1 or 2 days and you have only few things it is ok
Steven
Ibid Styles Nairobi remains a great value though the some changes are for the better - additional seating areas for the ground floor restaurant - and some are worse - enclosing all outdoor spaces that were previously open, such as the rooftop areas (why?) and even ones on the ground floor.
The good: The beds are still comfortable enough though harder since I suspect they no longer use the Heavenly Mattress. The sheets are crisp and clean, the staff very attentive, the general decor of the rooms and public spaces make the hotel inviting.
It appears that management does not pay attention to detail: There was water dripping from the ceiling in the main restaurant, the main floor men’s room could have someone fix fixtures, dings and bumps around the hotel, things that a walkthrough with a checklist would solve. Even though a painting and other maintenance is underway, rather than disguising materials as would be done in the rich economies, junk is easily seen on the mezzanine level. Why is a third-world standard being used? Stop letting the staff down.
The good: The beds are still comfortable enough though harder since I suspect they no longer use the Heavenly Mattress. The sheets are crisp and clean, the staff very attentive, the general decor of the rooms and public spaces make the hotel inviting.
It appears that management does not pay attention to detail: There was water dripping from the ceiling in the main restaurant, the main floor men’s room could have someone fix fixtures, dings and bumps around the hotel, things that a walkthrough with a checklist would solve. Even though a painting and other maintenance is underway, rather than disguising materials as would be done in the rich economies, junk is easily seen on the mezzanine level. Why is a third-world standard being used? Stop letting the staff down.
Dean
Nice hotel. Repeat customer.
Jean
Restaurant staff was excellent
Desk staff was shaming and snotty
No pool
Expensive happy hour small drinks but great food
Amenities are in the room
Desk staff was shaming and snotty
No pool
Expensive happy hour small drinks but great food
Amenities are in the room
Bryan
Great hotel and staff
Teresia
I loved the cleanliness top notch
Ramnath
All good
Eliud
Good
Tarek Al
great location, friendly staff and good dining options
Manjinder singh
Property almost good the location is little far fros Airport but it’s not bad overall it’s enjoyable trip Thanks
Micah
Convenient to local amenities and staff is very professional.
Brian
Clean service. Good location.
Betty
Just perfect!!
Lisa
Compact and clean
Small compact rooms but clean and a great stay for a night.
Deno
I enjoyed my stay alot. The reception was warm and welcoming. I really felt safe and the dining at the restaurant was also amazing
Damalie
I did not like the size of the bathroom and the fact that bathroom kits have to be bought separate
Kelvin
Excellent price for the hotel
hussein
Good place to stay
Olga
This is a very nice hotel but its location is in a run down area where you can't easily walk. No sidewalks. Torn up streets. Hard to cross traffic to get to a local store. Inside the food is very strange. Fancy but heavy on bread. No small things to eat. Our room was tiny, but in half. My grandsons had the same type of room but it was twice as large and not cut.
Verified traveler
Great business hotel, well located, clean
Great business hotel, well located, clean and secure.
Lydia Anne
The staff was amazing and efficient, very friendly and helpful, courteous, attentive. There were 4 areas to eat, depending on your mood and what yo waanted to eat. Amazing. Definitely will stay at an Ibis Hotelagain
Ahmed
Great place and very nice staff working there. Would be great if the facilities are updated (For example, my AC was a little weak even though coldest setting was chosen). Also, paying for a dental kit is a bit odd in my opinion (but also, that may be a new industry expectation and I'm unaware)
Nadya
Amazing staff from checkin to the restaurants. Thoroughly enjoyed my stay
Tumaini
Cheap and clean hotel in a convenient area
William Lamar
Left early because the front desk tried to charge me for a guest on my last night there. This would have been understandable had they charged me for a guest the night before. This soured me on an otherwise good stay.
Rachel
Great location!
Lynda
Terrific. Everything was wonderful. Safe. Food was great. Staff incredible. I will be back.
Omar
The staff is excellent. Dining and drinking options are also aplenty.
Christopher
Everything was fantastic!
Ruth
Amazing
Yale
Its ok!
Christian
Customer service is very poor.
Husna
Perfect place to stay for a business trip .
venugoplala S
Near to commercial buildings
Andrew
This hotel has become a goto for my trips to Kenya. Great staff and clean rooms.
John
It was very nice stay and the staff was friendly and helpful.
Breakfast was very good with a nice variety
Bed was confortable and linen clean
Just missed cupboards in the room and it was weird to have to keep clothes in my suitcase, which I am not used too.
Bathroom - nice shower with good water pressure
Breakfast was very good with a nice variety
Bed was confortable and linen clean
Just missed cupboards in the room and it was weird to have to keep clothes in my suitcase, which I am not used too.
Bathroom - nice shower with good water pressure
james
The City itself appears unsafe; however, the hotel has a high level of security.
Alexander
staff excellent
Abdifitah
Loved the staff and arrive provided
Peter
This is a great hotel in Nairobi. The breakfast buffet was amazing as was the rooftop restaurant. There were four in our group and we were all very satisfied.
Richard
Staff and facility were excellent
Jonathan
My stay was good.
George
A very good place and closer to transportation
MISS TRACEY
Not recommended
Booked here purely for the sky bar, to find out on arrival its closed. No mention of this when i booked either on booking sites or hotel website. Room was tiny and basic, with no outside space the hotel felt very claustrophobic. Restaurants not great, and service mediocre at best.
Checked out early and stayed elsewhere. I would not recommend.
Checked out early and stayed elsewhere. I would not recommend.
Howard
The property was very clean and the staff were very friendly and helpful. My issue overall was couldn’t get access to the elevator and my room because my room key seems to be expired before checking out of the hotel.
Timothy
This is the second time I have stayed at IBIS Hotel Westlands. I like this property because of the reasons listed. Although on the small side the rooms offer comfortable beds and clean surroundings. The room service is good and the staff are helpful. The food in ground floor restaurant is very good and I have opted to purchase breakfast as a part of my booking. I have never been disappointed in the vast breakfast selections. I have also eaten dinner in their restaurant and found it to my liking. The wait staff are pleasant and helpful, clearing used dishes from your table in a timely fashion. Because of my experiences I will stay at IBIS Westlands again. They provide a very good value for the money!
Kelyn
Property is somewhat clean could be better but liked it overall the staff is very nosey btw
Relin
Very compact rooms
Tadesse
Very good over all with everything thinking.
Anu
Property was clean and good. Area around the hotel was also quiet and nice. Helpful staff, good food :)
Frank
Every thing was satisfying
Matthew
The property is an excellent location, close to Sarit and Westgate shopping malls, nice bars The Havana Bar and the Al Chemist. Also another rooftop restaurant 270 degrees at Escada.
Matthew
Great location, walkable to many restaurants and malls (Westgate and Sarit). Ubers are quick to this location as are boda boda. Great rooftop restaurant also across the street from the 270 rooftop at Escada.
David
Nice hotel. Efficient friendly staff. Good place to stay if visiting Nairobi as it is nice more importantly it is safe with high security fences and guards.
Verified traveler
Eco-friendly budget hotel in Westlands
Cheap & cheerful hotel in excellent Westlands location. Rooftop restaurant and elevators have stunning views. Service was attentive and excellent, and breakfast is filling.
Rooms are however tiny, at least on the 2nd floor, and property is older, with limited ventilation. Fine for a few nights but not the most comfortable for a longer stay, especially for a business traveller - although you can also rent meeting rooms to work from.
Rooms are however tiny, at least on the 2nd floor, and property is older, with limited ventilation. Fine for a few nights but not the most comfortable for a longer stay, especially for a business traveller - although you can also rent meeting rooms to work from.
sukanya
Had 2 nights stay, excellent properties, close to shops and mall, very good stuff and services, rooftop bar is beautiful!!
LAURA
Nice hotel, personnel very attentive. Pillows are a bit too hard, and sounds from other rooms can be heard if too loud. It is possible to walk around but there are no sidewalks and car must be taken with traffic.
venugoplala S
Good & Budget Property to stay
Christine
This hotel was in a great location close to everything I wanted and needed! Super clean, exceptional staff, amazing onsite food and exceeded my expectations. Loved my experience here and would definitely come back!
Joy
This is a very nice place for anyone who is looking for un excellent hotel, easy for transportation, nice customer service, very very clean.
Location & surroundings
Ibis Styles Nairobi Westlands
rhapta road, p.o. box 14746, 155, Nairobi, Kenya
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Ibis Styles Nairobi Westlands
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