Name: We Hotel And Suites
Address: Stima Lane Off Lower Kabete Road Westlands, Nairobi, 00400, KE

8/10

Excellent

01 Jun 2024

Epiphane

The staffs were very nice.

Leisure Self

6/10

Pleasant

12 Feb 2024

Shaheen

It felt like Airbnb not really like a hotel.

Business Self

2/10

Poor

26 Dec 2023

KANIU

The bedsheets were not changed for 4 days and it stank. The bed is basically squeaky boards. The towels were not always replaced and I had to use my own.
The staff was friendly though and it it was safe.

Business Self

8/10

Excellent

01 Jul 2023

Carol

Great location for shopping in busy city! In posh embassy area so costs are higher but choice is wide

Leisure Family

8/10

Excellent

17 Nov 2022

Patrick

Staffs were helpful

Business_and_leisure Partner

8/10

Excellent

16 Aug 2020

Verified traveler

This place had more then we expected and was a nice surprise. They may want to mop the floors a little better, but loved the space we had and having a full kitchen was fabulous.

Leisure Family

10/10

Exceptional

18 Mar 2020

Ron

The staff were friendly, helpful,and followed up, in short excellent. Five stars. The hotel was clean and well located in safe area walking distance to malls and stores. Not a lot of fancy aminities or manicured grounds, it is a high rise style hotel but very good value for your money. Restaurant is a bit limited but food was good and again staff was first class. The hotel driver arranged a great day long trip to a lake with nice fish lunch.

Business_and_leisure Self

10/10

Exceptional

19 Mar 2019

Verified traveler

the room was well cleaned everyday. Spraying the rooms of mosquitoes was well appreciated.

Business Self

10/10

Exceptional

25 Feb 2019

Verified traveler

The cleanliness and the hospitality of the staff

The car pack is not user friendly

Business Self

4/10

Poor

08 Jan 2019

Verified traveler

There was little or no hot water on both days of our stay.
One of our rooms had an emergency exit in the room. The stairs outside of the door were used by staff and it was very noisy early in the morning and throughout the night. At breakfast, bread had some mold

8/10

Excellent

25 Dec 2018

Verified traveler

Nice breakfast included. Friendly staff. A bit away from the city, but quiet area to stay.

8/10

Excellent

27 Nov 2018

Verified traveler

The hotel was generally good, rooms spacious and cosy and certainly balcony is very useful. Restaurant staff was really nice and friendly. A little negative detail was that when guest from another room came to visit, we got a call from the staff, inquiring why there are currently 3 people in our room while it's a room for two guests. I had to explain that the person just came to have chat and later going to his own room. This left impression like privacy is not much respected and the guests movements within hotel are somehow observed too much. I am a frequent traveller and it was first time something like that occured.
But overall good hotel with fine facilities and can offer enjoyable stay.

Leisure Friends

10/10

Exceptional

21 Nov 2018

Dave

Place well situated and the staff were friendly. Only thing is the construction being done in the area which starts quite early. Malls and restaurants very close. Recommend.

10/10

Exceptional

09 Nov 2018

Kenneth

Comfortable Hotel in Quiet Area

This is a good, clean, secure hotel in a good area. The staff were friendly and efficient, and the wifi worked well. The room did not have air conditioning, although it was not needed anyhow. The room had a balcony. The food in the restaurant was of variable quality, but was generally okay. I would be happy to return to this hotel.

8/10

Excellent

28 Oct 2018

Jihaan

The hotel was as advertised (close to everything, clean and good breakfast). Many hotels in Nairobi aren’t what is advertised online.

10/10

Exceptional

25 Oct 2018

Verified traveler

Superb value for business traveler

Westend Hotel is a superb value three star business hotel.
Located is Westlands (which is rapidly becoming the main business district). Immediate hotel surroundings are nothing special but you are a 5-10 minute walk from shopping malls, restaurants, and night life.
Rooms are comfortable and super clean.
The on site restaurant offers a full (and large) selection of food 24 hours. Service impeccable and the food is very good.
They have conference rooms, gym & spa (which I didn’t use).
AND ... superb value with several room options for less than $100

4/10

Poor

14 Oct 2018

Verified traveler

Food was good. The gym and spa are ok. The room was spacious and comfortable. Location quite scary though. And the receptionist should have more manners and respectful. Accept mistakes that you had done. Make sure always assign the right room to the guests. Overall poor in professionalism.

Partner

8/10

Excellent

24 Sep 2018

Verified traveler

I like the friendliness of the staff and the cleanliness of the room and the property. The professionalism of the staff is commendable

However, I didn't like the fact that there were mosquitos and the Central AC system was turned off at night.

10/10

Exceptional

22 Sep 2018

Verified traveler

Strongly recomment with this price

I spent 2 nights there. On the day of check in, our room type was full, we got a free upgrade for first night. We has a early day tour departure, 4:30am. They offer us a pick breakfast which we did not expexted for. The staff there are very nice. Comfort bed, hot shower, quiet and good breakfast.

Friends

8/10

Excellent

22 Aug 2018

Ana

The hotel is quite good for the price. They offer a good variety of food for breakfast, free water bottles every day, the free WiFi that is quite fast.
The hotel staff is extremely nice and attentive to customer needs. The location is very good, you can walk to Westgate mall and neighboring places.
The only issue I see is that hot water was not working very well.