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Accommodation only. Meals are usually not included.
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9.0/10Excellent182 Reviews
Cleanliness9.2/10 9.2
Service9.6/10 9.6
Comfort9.2/10 9.2
Condition8.8/10 8.8
Amenities9.0/10 9.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Crossroads Hotel Westlands
The Crossroads Hotel, a 3-star establishment located in Nairobi's vibrant Westlands district, offers affordable comfort in the heart of the city's entertainment and shopping scene. With 35 accommodation units, it's ideally situated near clubs, shopping malls, and a variety of restaurants. Enjoy easy access to Westlands' exciting nightlife and shopping.
Sip your favorite drink at our well-stocked Terrace bar, serving local and international brands. Located on the 5th floor, our outdoor bar offers stunning day and night views of Westlands. The Minara Restaurant provides an à la carte menu.
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With a stay at The Crossroads Hotel Westlands in Nairobi (Westlands), you'll be within a 15-minute walk of Nairobi National Museum and Sarit Centre. This hotel is 1.9 mi (3 km) from Aga Khan University Hospital, Nairobi and 3.7 mi (6 km) from Yaya Centre.
Make yourself at home in one of the 34 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Nairobi? This hotel has 710 square feet (66 square meters) of space consisting of conference space and 3 meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
12:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- One child 10 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately USD 7 for adults and USD 4 for children
- Airport shuttle fee: USD 25 per person (one-way)
- Pet fee: USD 10 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Swahili
English
Nearby attractions
Nairobi National Museum
1.1 km / 0.7 mi
Sarit Centre
1.2 km / 0.8 mi
University of Nairobi
1.3 km / 0.8 mi
Oshwal Religious Centre
1.4 km / 0.9 mi
Kenya National Theatre
1.6 km / 1 mi
Chandaria Centre for Performing Arts
1.7 km / 1 mi
Arboretum
1.9 km / 1.2 mi
Central Park
1.9 km / 1.2 mi
Westgate Shopping Mall
2 km / 1.2 mi
UNHCR Kenya
2.1 km / 1.3 mi
Diamond Plaza II
2.1 km / 1.3 mi
Jeevanjee Gardens
2.3 km / 1.4 mi
City Market
2.3 km / 1.5 mi
Nairobi Gallery
2.4 km / 1.5 mi
Tom Mboya Statue
2.4 km / 1.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1978
- Year of most recent renovation: 2020
- Total number of rooms: 35
- Number of floors (main building): 9
- Twin rooms: 4
- Junior suites: 2
- Studios: 2
- Triple rooms: 2
- Executive rooms: 5
- Superior rooms: 10
- Family rooms: 2
- hotel
Show 74 more facilities & services
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- Entertainment Area
- Small pets allowed (under 5 kg)
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fi
- Local and international callsExtra charge
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Medical serviceExtra charge
- 24-hour security
- Smoke detector
- Hotel safe
- Supermarket
- Terrace
- Bicycle storage
- Concierge
- Sun terrace
- NewspapersExtra charge
- Luggage room
- Toaster: 2
- Electric kettle: 1
- Towels and bed linen
- BarExtra charge
- Restaurant: 1
- Non-smoking area
- Smoking area
- Conference room: 2
- Meeting room: 1
- ProjectorExtra charge
- Conference hostess
- Secretarial serviceExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Business centreExtra charge
- TV lounge
- MassageExtra charge
- Breakfast
- Breakfast served to the tableExtra charge
- Hot breakfastExtra charge
- Breakfast a la carteExtra charge
- Early bird breakfast
- Late riser breakfast
- À la carte lunchExtra charge
- Buffet dinnerExtra charge
- À la carte dinner
- Set menu dinnerExtra charge
- Breakfast and dinnerExtra charge
- Breakfast and lunchExtra charge
- Half BoardExtra charge
- Half board without drinksExtra charge
- Half board with non-alcoholic drinks
- Full boardExtra charge
- Full board without drinksExtra charge
- LGTBIQ friendly
- Children get free accommodation, meals payable on the spot
- Early Check-in
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
Room DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE EXECUTIVETRIPLE • EXECUTIVE • 1 Bedroom • 29 m²TPL.EJ
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 3 × Single bed 80-130 width, King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Cable TV
- Slippers
- Desk
Show all 26 amenities
- Toiletries
- Alarm clock
- 220V power supply
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Fridge
- Kitchen utensils, plates & cups
- Kitchenette
- Internet access
- TV
- Hairdryer
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
TRIPLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 3 × Single bed 80-130 width, King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: TPL.EJ
Room amenities
- Wheelchair-accessible
- Housekeeping
- Smoke detector
- Towel menu
- Plug adaptor
- Cable TV
- Slippers
- Desk
- Toiletries
- Alarm clock
- 220V power supply
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Fridge
- Kitchen utensils, plates & cups
- Kitchenette
- Internet access
- TV
- Hairdryer
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE COMFORTTRIPLE • COMFORTTPL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
TRIPLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TPL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room COMFORTRoom • COMFORTROO.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
Room COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: ROO.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
DOUBLE DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
DOUBLE EXECUTIVE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE THREE BEDSSUITE • THREE BEDSSUI.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
SUITE THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE EXECUTIVE KING BEDJUNIOR SUITE • EXECUTIVE KING BED • 1 Bedroom • 29 m²JSU.EJ-KG
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Alarm clock
- Toiletries
- Bathrobes
- Desk
- Slippers
- Cable TV
- Towel menu
Show all 27 amenities
- Smoke detector
- Housekeeping
- Shower
- Hairdryer
- TV
- Internet access
- Kitchenette
- Kitchen utensils, plates & cups
- Fridge
- Mini fridge
- 220V power supply
- Cot on demand
- Pillow menu
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Ironing set
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
JUNIOR SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.EJ-KG
Room amenities
- Tea and coffee making facilities
- Alarm clock
- Toiletries
- Bathrobes
- Desk
- Slippers
- Cable TV
- Towel menu
- Smoke detector
- Housekeeping
- Shower
- Hairdryer
- TV
- Internet access
- Kitchenette
- Kitchen utensils, plates & cups
- Fridge
- Mini fridge
- 220V power supply
- Cot on demand
- Pillow menu
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Ironing set
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
SUITE PREMIUM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 24 m²DBL.EJ
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Smoke detector
- Bathroom: 1
- Shower
- Hairdryer
- TV
- Internet access
- Mini fridge
Show all 22 amenities
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Cot on demand
- 220V power supply
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Plug adaptor
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Room amenities
- Cable TV
- Smoke detector
- Bathroom: 1
- Shower
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Cot on demand
- 220V power supply
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Plug adaptor
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 26 m²DBL.EJ-KG
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Internet access
Show all 21 amenities
- TV
- Hairdryer
- Shower
- Bathroom: 1
- Housekeeping
- Cable TV
- Slippers
- Desk
- Toiletries
- Alarm clock
- 220V power supply
- Cot on demand
- Wake-up service
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
DOUBLE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Room amenities
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Internet access
- TV
- Hairdryer
- Shower
- Bathroom: 1
- Housekeeping
- Cable TV
- Slippers
- Desk
- Toiletries
- Alarm clock
- 220V power supply
- Cot on demand
- Wake-up service
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO EXECUTIVE KING BEDSTUDIO • EXECUTIVE KING BEDSTU.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
STUDIO EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 27 m²TWN.SU
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Cot on demand
- 220V power supply
- Toiletries
- Cable TV
- Plug adaptor
Show all 20 amenities
- Towel menu
- Housekeeping
- Smoke detector
- Shower
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Cot on demand
- 220V power supply
- Toiletries
- Cable TV
- Plug adaptor
- Towel menu
- Housekeeping
- Smoke detector
- Shower
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 19 m²DBL.QN-SU
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wake-up service
- Cot on demand
- 220V power supply
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
Show all 23 amenities
- Mini fridge
- Internet access
- TV
- Hairdryer
- Alarm clock
- Toiletries
- Desk
- Cable TV
- Plug adaptor
- Towel menu
- Smoke detector
- Housekeeping
- Shower
- Bathroom: 1
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Crossroads Hotel Westlands
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Room amenities
- Wi-fi
- Wake-up service
- Cot on demand
- 220V power supply
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Internet access
- TV
- Hairdryer
- Alarm clock
- Toiletries
- Desk
- Cable TV
- Plug adaptor
- Towel menu
- Smoke detector
- Housekeeping
- Shower
- Bathroom: 1
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Crossroads Hotel Westlands
50
reviews shown
khadevis
I was pleasantly surprised with this property. I travel all over the world and the customer service here was excellent. The staff was friendly and the location was great. I will be back for business and pleasure.
Khadevis
Khadevis
Simon
Its good place for families
Steven
Great location and comfortable rooms.
Sang
Safari 투어를 하기 위해 이곳을 거점으로 삼았습니다. 호텔 위치도 좋고 Safari를 가는 동안 짐도 무료로 안전하게 잘 보관 해줬습니다.
아침 부페식 메뉴가 아주 좋았습니다.
특히 리셉션에 근무하는 여직원 분들이 가족처럼 따뜻하고 즐겁게 우리를 대해 주어서 정말 감사했습니다.
아침 부페식 메뉴가 아주 좋았습니다.
특히 리셉션에 근무하는 여직원 분들이 가족처럼 따뜻하고 즐겁게 우리를 대해 주어서 정말 감사했습니다.
Curu
My stay here was overall pleasant. Staff was efficient and polite, except for in the restaurant. Front desk staff was excellent in addressing my concerns. The location is very convenient.
Sang
Stayed at The Crossroads Hotel Westlands during my time in Nairobi, and I honestly had such a great experience. Everything about this hotel exceeded my expectations. The staff were warm, welcoming, and always ready to help with a smile.
A very special thank you to Winnie and Winfred — both of them treated us like family from the moment we arrived. Their kindness and genuine hospitality made our stay feel comfortable and memorable.
One thing I especially want to praise is the breakfast. It was absolutely amazing every morning — fresh, delicious, and clearly prepared with great care and effort. Easily one of the best hotel breakfasts I’ve had during my travels.
I highly recommend this hotel to anyone visiting Nairobi. Great people, great service, and a wonderful atmosphere. Thank you again for making our stay so special!
A very special thank you to Winnie and Winfred — both of them treated us like family from the moment we arrived. Their kindness and genuine hospitality made our stay feel comfortable and memorable.
One thing I especially want to praise is the breakfast. It was absolutely amazing every morning — fresh, delicious, and clearly prepared with great care and effort. Easily one of the best hotel breakfasts I’ve had during my travels.
I highly recommend this hotel to anyone visiting Nairobi. Great people, great service, and a wonderful atmosphere. Thank you again for making our stay so special!
Nagib
Clean room, staff superb, btrakfast no so good.
James
Too many people
Melissa
The hotel is simple and safe - great value for the money. The staff is helpful and professional. Everything is super clean. The breakfast is decent and a good option if you are in a hurry. Internet can be spotty and there were a couple of brief power outages, probably not the hotel's fault but the Nairobi grid. Highly recommend!
Sybil
The staff are friendly, the property is clean and well kept, there are security men so the place is safe. I have stayed here a few times and will continue to as it is close to the stores, nightlife, pretty much anything. I've had pleasant stay here❣️
Stephane
The rooms are large and comfortable, but more importantly, the staff is truly amazing. They have been very accomodating and go above and beyond.
joseph
Included breakfast average at best, half the items cold
leonid
Thank you for your great hospitality as always :)
leonid
perfect location in Nairobi, close to everything
leonid
very friendly and attentive staff :)
leonid
The room was perfect - hot strong pressure of water, super comfy bed, netflix, fast wifi.
The breakfast is very tasty and the pancakes are my addiction.
My favourite hotel in Nairobi :)
The breakfast is very tasty and the pancakes are my addiction.
My favourite hotel in Nairobi :)
William
A great comfortable and safe place to stay in Nairobi. I've spent several nights over the past few years at this hotel and it's always a easy choice.
JANITA
If you appreciate authenticity and like to meet the locals when traveling then this is the place for you.
When we arrived and I saw the hotel from outside I was a bit dismayed but for context I'm from the U.S. and live in the Middle East so my expectations can be skewed. Anyhow, all of that changed as soon as I entered.
The staff was AMAZING!! The feeling inside of the space was calm. Everyone was very professional and kind.
My only complaint would be that the construction going on outside was very loud and it was a challenge during my Zoom meeting. The wifi was really good. The decor is a bit dated but the room was clean. The room I selected was small but the shower felt amazing and was large. There were other rooms on the same floor that I saw the next day and they were nice and pretty spacious.
It's rated as a 3 star hotel online but to be fair, I've stayed in many hotels all around the world and I can say that the service that I received here was far better than many of the 5 star hotels that I've stayed in. The customer service was stellar. Ms. Dorcas and the two ladies at the front desk were exceptionally kind. Even the staff in the restaurant during breakfast (which had many good options including beef bacon) were amazing. The bar played very nice music and I tried the Mbuzi, Ugali and greens. The meal was chef's kiss. The location is close to a lot of shops.
I will definitely visit again the next time that I am in Kenya!
When we arrived and I saw the hotel from outside I was a bit dismayed but for context I'm from the U.S. and live in the Middle East so my expectations can be skewed. Anyhow, all of that changed as soon as I entered.
The staff was AMAZING!! The feeling inside of the space was calm. Everyone was very professional and kind.
My only complaint would be that the construction going on outside was very loud and it was a challenge during my Zoom meeting. The wifi was really good. The decor is a bit dated but the room was clean. The room I selected was small but the shower felt amazing and was large. There were other rooms on the same floor that I saw the next day and they were nice and pretty spacious.
It's rated as a 3 star hotel online but to be fair, I've stayed in many hotels all around the world and I can say that the service that I received here was far better than many of the 5 star hotels that I've stayed in. The customer service was stellar. Ms. Dorcas and the two ladies at the front desk were exceptionally kind. Even the staff in the restaurant during breakfast (which had many good options including beef bacon) were amazing. The bar played very nice music and I tried the Mbuzi, Ugali and greens. The meal was chef's kiss. The location is close to a lot of shops.
I will definitely visit again the next time that I am in Kenya!
johan
Safe and friendly.
Free parking.
Clean rooms.
Shops and restaurants just round the corner.
Safe area to walk.
Used Crossroads as a base while travelling in Kenya.
Luggage storage.
All staff are very friendly and helpful.
Breakfast.
Free parking.
Clean rooms.
Shops and restaurants just round the corner.
Safe area to walk.
Used Crossroads as a base while travelling in Kenya.
Luggage storage.
All staff are very friendly and helpful.
Breakfast.
leonid
perfect stay, quiet room with amazing view
leonid
enjoyed so much at the hotel..great bar with amazing view, room service amazing and super clean room
leonid
The best hotel in Nairobi.
Staff is super friendly, breakfast is perfect and location is ideal :)
Staff is super friendly, breakfast is perfect and location is ideal :)
Kevin
Excellent staff including security. Everything was clean. Responsive.
Patrick
Room was clean. AC was good
jifang
Good!
Susan
Expedia should not carry this hotel. The staffs are great. Hotel on top of businesses. Environment is dirty. Breakfast is not good. Room a/c not cooling
David
Breakfast was good and rooms were clean.
TASHA
We didn't eat breakfast, but it was offered.
ABDUL
Winnie at the reception was very friendly and helpful throughout my stay. She also arrange the airport transportation.
Room was clean and not far from city center.
I highly recommend this hotel and would stay here on my future travel.
Room was clean and not far from city center.
I highly recommend this hotel and would stay here on my future travel.
Murani
Great stay at Crossroads Hotel. Friendly check-in staff and a clean room, with secure parking and AC included. The price was good for the area. The hotel lobby is on the 5th floor, and it’s very walkable to Sarit and around Westlands. I asked to move to a quieter room and the staff accommodated it right away. I didn’t have any meals, so I can’t comment on the food. Overall, a good experience.
Suzanne
The room spotless. It was sort of fancy. It’s nice and quiet and they have a pretty good and small buffet.
Abraham
Clean room, amazing staff
Nathan
Poor cleanliness. Poor lighting outside. Elevators smell. Less agents to attend to customers. Had to change rooms because of loud music throughout the night coming from nearby establishment , maybe a club.
gilles
The property is conveniently located, close to stores and restaurants. ATM is close by. The check in was quick and friendly. The safety is good as there are codes to access the rooms area. The inside they are spacious with all the amenities you would expect as a world traveler. There is possible any of room service to which is very nice. The food is good and local, which is great. The staff is very friendly and very accommodating.
Brian
Everything about our stay was amazing. From check in to having to extend my stay 1 extra day. We had many questions and they went the extra mile to help. I truly was amazing at the Customer Service. And the room was perfect!!! Everything a person would need. So grateful
FLORENCE
Staff were very good and helpful
Pamela
Staff were excellent, very friendly and went above and beyond. All other facilities were very good value for money. Wouldn't hesitate to stay there again.
Stanley
The staff were friendly and courteous. They offer a welcome drink of passion fruit drink. It's very refreshing especially after a long flight. Unlike other countries, Kenyans aren't pushy for tips, but tipping the staff makes them happy and appreciated. The rooms were clean. There are no fly screens in the windows, but we didn't feel that there were mosquitoes. The breakfast was excellent. If you arrive late, you will get the impression that the food is gone, but that's because instead of leaving the food in the container for a long time, they would rather make you a fresh batch. The have a complimentary service to look after you suitcases if you are going off for a safari or visiting another town for a few days. All in all, I was very pleased with my stay at Crossroads Hotel
Verified traveler
Great stay and safe. Top notch staff
Great stay as always
Verified traveler
Pros:
-hearty breakfast with range of hot and cold choices
-convenient area
-nice staff
-rooms had thick curtains to block out sounds and light
-linen and bed were in good condition
-bedside lamps and outlets
-hearty breakfast with range of hot and cold choices
-convenient area
-nice staff
-rooms had thick curtains to block out sounds and light
-linen and bed were in good condition
-bedside lamps and outlets
Rosette
Good sized room and clean. Hotel reception is on 5th floor. It was a saturday night and there seems to be a nught club close by with kiud music all night. Couldn't sleep
Timothy
Great hotel, would always visit when im in Nairobi.
Timothy
I liked that it was very close to the Airport and also close to Parklands where I had business. It was also very quiet making sleep easy
Sybil M
Gem
Absolutely lovely, my family and I will definitely stay here again during our next visit. From the breakfast buffet to, the the restaurant and the staff absolutely lovely. My family and I highly recommend 💯❣️
Sybil M
It was just as it appeared in the booking site, our stay was pleasant and everyone was friendly. I will stay here again and recommend for families. 😊
Hamoud Awdah
There is no drinking water in the room and when I asked for it they didn't bring enough and argued about price
Reception refused to give any discount although i am their customer for many times
Reception refused to give any discount although i am their customer for many times
William
The staff did a really great job housekeeping was always on the ball. The breakfast is definitely worth the investment Great way to start a day with areally nice selection. Depending on the activities you have planned the convenience of the location will make a big difference. For me it was quite a bit of travel to try to get out to any of the Safari and interactivities. But any of the Ubers was quick to take care of that.
Zewelanji
We had a wonderful experience--the staff were friendly and very responsive to our needs. The room was excellent--a lot of space, a great view and lots of amenities. The complementary drink was also a nice touch! The surrounding area provides lot of entertainment and shopping options.
Anne Christine
Clean and centrally located hotel in Westlands
Well-located in Westlands, close to an several banks/ATMs, the best Indian restaurant in Nairobi (Haandi) and a close uber-drive to the CBD. We also loved looking around the Sarit center, which was close by and had excellent food and drinks on their rooftop.
The hotel was clean and had a good bar where we could enjoy a beer or a coffee in the morning while looking out over Westlands and beyond. The one minus was a bit of a musty odor, which luckily was very slight.
Martin at the entrance of the building was very helpful with getting us an uber and came to work early the next day to help us get an Uber to the airport.
I would highly recommend this hotel.
The hotel was clean and had a good bar where we could enjoy a beer or a coffee in the morning while looking out over Westlands and beyond. The one minus was a bit of a musty odor, which luckily was very slight.
Martin at the entrance of the building was very helpful with getting us an uber and came to work early the next day to help us get an Uber to the airport.
I would highly recommend this hotel.
Allen
It was great. The only complaint would be the breakfast buffet was not great.
They had pancakes but no butter or syrup for them.
They had pancakes but no butter or syrup for them.
Location & surroundings
The Crossroads Hotel Westlands
Westlands Road, Nairobi, Kenya
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The Crossroads Hotel Westlands
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