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Pan Pacific Serviced Suites Nairobi

Nairobi · Kenya

Intersection Westlands Road & Chiromo Lane, NAView location

9.6/10Excellent59 Reviews
Cleanliness9.8/109.8
Comfort9.6/109.6
Condition9.8/109.8
Value9.0/109.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pan Pacific Serviced Suites Nairobi

Experience sincere luxury at Pan Pacific Serviced Suites Nairobi, located within the iconic Global Trade Centre (GTC) in Westlands, one of Nairobi’s most prestigious addresses.

Our elegantly furnished 175 serviced suites feature floor-to-ceiling windows, private balconies (with designated smoking options), modern décor, premium bathrooms with bathtub and shower, fully equipped kitchens, washer & dryer, high-speed Wi-Fi, smart TVs, dedicated workspaces, and plush bedding for a refined home away from home stay.

Conveniently accessible via the expressway, the property is just minutes from Nairobi CBD, major airports, Nairobi National Park, the UN complex, Sarit Centre, and Westgate Mall, placing the best of business, dining, and entertainment at your doorstep.

Discover a full range of lifestyle amenities including a fully equipped fitness center, steam & sauna, yoga space, and a scenic 6th-floor swimming pool surrounded by 1000sqm landscaped gardens. These versatile outdoor spaces are ideal for social events, kids’ play areas, jogging paths, picnic spots, and serene relaxation lounges.

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Guests also enjoy access to the GTC Mall, 24-hour dining options, ample onsite parking, 24/7 concierge, housekeeping, laundry, doctor on call, airport transfers and proximity to premium nearby spasEnjoy all-day dining at Pacific Lounge Restaurant, unwind at the Tulia Lounge Bar, and experience alfresco relaxation at the Pool Bar.

Unique facilities include a cozy Mini Cinema, ideal for private screenings, family time, and intimate events.

With a stay at Pan Pacific Serviced Suites Nairobi in Nairobi (Westlands), you'll be within a 5-minute drive of Sarit Centre and Aga Khan University Hospital, Nairobi.

This luxury aparthotel is 2 mi (3.2 km) from Kenyatta International Convention Centre and 4.7 mi (7.5 km) from United Nations Office at Nairobi. Make yourself at home in one of the 128 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens.

Your Select Comfort bed comes with Egyptian cotton sheets. Rooms have private furnished balconies. 43-inch Smart televisions are provided, with satellite programming available. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This aparthotel has 5 meeting rooms available for events.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and extended parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Professional property host/manager Pets allowed Service animals not allowed Only dogs and cats are allowed

Important information

  • You need to know
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
    • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 2)
    • Airport shuttle fee per child: USD 50 (one-way), (up to 5 years old)
    • Pet deposit: USD 15 per night
    • Pet fee: USD 15 per pet (varies based on length of stay)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Nairobi National Museum 1.1 km / 0.7 mi
University of Nairobi 1.2 km / 0.8 mi
Sarit Centre 1.3 km / 0.8 mi
Oshwal Religious Centre 1.4 km / 0.9 mi
Kenya National Theatre 1.5 km / 1 mi
Chandaria Centre for Performing Arts 1.6 km / 1 mi
Arboretum 1.8 km / 1.1 mi
Westgate Shopping Mall 2 km / 1.2 mi
Jeevanjee Gardens 2 km / 1.3 mi
Diamond Plaza II 2.1 km / 1.3 mi
UNHCR Kenya 2.3 km / 1.4 mi
City Market 2.3 km / 1.4 mi
Tom Mboya Statue 2.4 km / 1.5 mi
Central Park 2.5 km / 1.6 mi
Aga Khan University Nairobi 2.5 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2023
  • Total number of rooms: 175
  • Number of floors (main building): 28
  • Apartments: 175
  • aparthotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • Maestro
  • Wheelchair-accessible
  • Car park
Show 34 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Valet parking
  • Airport ShuttleExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Concierge
  • Gym
  • Toaster
  • Dining area
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Bar
  • Restaurant
  • Smoking area
  • Meeting room: 15
  • Sun loungers
  • Children playground
  • Sauna
  • Steam bath
  • Breakfast buffet
  • Identification card at arrival
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE THREE BEDROOMAPARTMENT • DELUXE THREE BEDROOMAPT.B3-DX

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    APARTMENT DELUXE THREE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 BedroomsSUI.B2-1
    SUITE TWO BEDROOMSPhoto unavailable7 photos

    Pan Pacific Serviced Suites Nairobi

    SUITE TWO BEDROOMS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Room amenities

    • Dining Area
    • Outdoor swimming pool
    • Housekeeping
    • Dishwasher
    • Make-up mirror
    • Bathrobes
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Balcony
    • Tea and coffee making facilities
    • Cooker
    • Fridge
    • Kitchenette
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 BedroomSUI.B1-2
    SUITE ONE BEDROOMPhoto unavailable5 photos

    Pan Pacific Serviced Suites Nairobi

    SUITE ONE BEDROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-2

    Room amenities

    • Dishwasher
    • Housekeeping
    • Dining Area
    • Outdoor swimming pool
    • Slippers
    • Bathrobes
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Balcony
    • Hairdryer
    • TV
    • Kitchenette
    • Tea and coffee making facilities
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 BedroomsSUI.B2
    SUITE TWO BEDROOMSPhoto unavailable3 photos

    Pan Pacific Serviced Suites Nairobi

    SUITE TWO BEDROOMS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Alarm clock
    • Dining Area
    • Outdoor swimming pool
    • Housekeeping
    • Dishwasher
    • Make-up mirror
    • Bathrobes
    • Wi-fi
    • Balcony
    • Safe
    • Washing machine
    • Tea and coffee making facilities
    • Cooker
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    DOUBLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 82 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable6 photos

    Pan Pacific Serviced Suites Nairobi

    SUITE ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    82 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • 220V power supply
    • Alarm clock
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Individually adjustable heating
    • Clothes Dryer: 1
    • Electric Kettle: 1
    • Safe
    • Dining Area
    • Direct dial telephone
    • TV
    • Kitchenette
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Toaster: 1
    • Cable TV
    • Kitchen utensils, plates & cups
    • Kitchen
    • Wheelchair-accessible
    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-3

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER KING BEDSUITE • PREMIER KING BEDSUI.KG-PE

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    SUITE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIER ONE BEDROOMAPARTMENT • PREMIER ONE BEDROOMAPT.B1-PE

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    APARTMENT PREMIER ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIER ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Pan Pacific Serviced Suites Nairobi

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pan Pacific Serviced Suites Nairobi

9.6
Excellent
59 Reviews
Cleanliness
9.8 /10
Comfort
9.6 /10
Condition
9.8 /10
Value
9.0 /10
Amenities
9.4 /10
20 reviews shown
10/10
Exceptional
03 Jul 2026
Michael
All top enjoyed the stay very much
10/10
Exceptional
02 Jul 2026
Oreoluwa
Brilliant location!
Self
10/10
Exceptional
25 Jun 2026
Pawel
This is a great location. Very big rooms/apartments with big balcony for a price we pay. Higher floors have a nice view. All other comodidades you need. Easy access to shopping center (still not many shops there)
Self
8/10
Excellent
07 Jun 2026
David
Everything about the room and location is 5 star, I was comfortable and relaxed with a lot of space and the team were all helpful. I have only reduced this by 1 star because my booked car was not there to collect me from the airport and I would have been waiting over an hour if I had not got a taxi. Everyone was apologetic but if I had been a single woman or anxious this would have been a very bad start
Self
10/10
Exceptional
28 Apr 2026
Quintin
This hotel and rooms are the best I have stayed in kenya and africa. Im very happy with staff and everything.
Self
10/10
Exceptional
16 Mar 2026
Ronnie
The kitchen is very sparse. Needs more cooking utensils, more pans and some basic seasoning like salt and pepper or.
10/10
Exceptional
20 Feb 2026
Elinor
Very accommodating staff, clean rooms, nice that it's connected to the GTC including a Carrefour for small necessities, water, and snacks!
10/10
Exceptional
21 Jan 2026
Richard
I had a great time at Pan Pacific and will be coming back again. The staff were excellent, security was great, suite was large and well appointed and being directly attached to the GTC mall made it easy to get to additional reataurants, grocery store, pharmacy and more. I also made good use of the gym and outdoor pool.
Leisure Self
10/10
Exceptional
17 Jan 2026
Hibak
Great place and read it clean. Excellent service.
Business
6/10
Pleasant
05 Jan 2026
Sandeep
Suites were spacious, facilities are good for long length stay.
Club next door - heard thumping noise all night.
Floors smelled of food being cooked all night & seeped into out flat.
Dining options are not great.
Friends_and_family Friends
10/10
Exceptional
13 Dec 2025
steven
Clean security great staff
Self
10/10
Exceptional
05 Dec 2025
Kevon
Really enjoyed my stay at the Pan Pacific! Check-in was smooth and easy and everyone at the front desk was welcoming and helpful. My room exceeded expectations and there was plenty of space to relax, the bed was very comfortable, and the shower was perfect for coming back from a multi day safari! There’s a Carrefour grocery store available with fresh fruits and other items that can be taken back to the room and prepared in the furnished kitchen. I’d definitely stay here again!
Leisure Self
10/10
Exceptional
05 Dec 2025
christopher
Kind people and great accommodation
10/10
Exceptional
04 Dec 2025
Shivanga
Very cozy..
Business
10/10
Exceptional
18 Nov 2025
Olumbe
Spotless
10/10
Exceptional
12 Nov 2025
Abukar
The apartment was very clean and quiet perfectly and staff were very friendly
8/10
Excellent
01 Nov 2025
Tarkisha
Beautiful unit,have everything you. Pool was to cold,but it was Beautiful and clean.
Leisure Friends
8/10
Excellent
27 Oct 2025
Tarkisha
Nice property with good accommodations. Can use better cleaning of the suites. And driver transportation is overpriced. Was told one price to go to Serit mall and was taken to another mall that cost more and was useless. Cheaper to uber.
Leisure Friends
10/10
Exceptional
09 Sep 2025
ceaser
Highly recommend
Business Self
10/10
Exceptional
05 Sep 2025
Lee
Excellent property highly recommended.
Business Self

Location & surroundings

Pan Pacific Serviced Suites Nairobi
Intersection Westlands Road & Chiromo Lane, NA, Nairobi, Kenya

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Pan Pacific Serviced Suites Nairobi

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