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9.0/10Excellent77 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort7.6/10 7.6
Condition9.2/10 9.2
Value8.4/10 8.4
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Cysuites Apartment Hotel
Located in Nairobi, this aparthotel is in the business district, within a 10-minute drive of Kenya National Theatre and Uhuru Park. This aparthotel is 3. 9 mi (6. 2 km) from Kenyatta International Convention Centre and 4. 5 mi (7. 2 km) from Yaya Centre.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access and concierge services. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This aparthotel has 2 meeting rooms available for events.
Free self parking is available onsite. Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Make yourself comfortable in this apartment, featuring a kitchenette with a stovetop and a microwave. A 40-inch Smart television with satellite programming provides entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include a safe and a separate sitting area, and housekeeping is provided daily.
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Located in Nairobi (Muthangari), Cysuites Apartment Hotel is within a 10-minute drive of Kenya National Theatre and Uhuru Park. This luxury aparthotel is 3.8 mi (6 km) from Yaya Centre and 4.1 mi (6.5 km) from Kenyatta International Convention Centre.
Make yourself at home in one of the 32 guestrooms, featuring kitchenettes with stovetops and microwaves. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and coffee/tea makers.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This aparthotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
12:00 PM
Check-in until
midnight
Check-out until
10:30 AM
Hotel policies
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
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You need to know
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
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Special Instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and debit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property is professionally cleaned
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Optional fees
- Fee for continental breakfast: approximately KES 1600 for adults and KES 800 for children
- Airport shuttle fee: KES 3500 per person (one-way)
- Late check-out fee: 75 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
UNHCR Kenya
0.9 km / 0.6 mi
ABC Place
1.6 km / 1 mi
Sarit Centre
2.3 km / 1.4 mi
Oshwal Religious Centre
2.9 km / 1.8 mi
Westgate Shopping Mall
3 km / 1.8 mi
Arboretum
3.2 km / 2 mi
University of Nairobi
4 km / 2.5 mi
Nairobi National Museum
4.3 km / 2.6 mi
Kenya National Theatre
4.3 km / 2.7 mi
Chandaria Centre for Performing Arts
4.4 km / 2.7 mi
Diamond Plaza II
4.7 km / 2.9 mi
Central Park
4.7 km / 2.9 mi
Jeevanjee Gardens
4.8 km / 3 mi
Aga Khan University Nairobi
5.6 km / 3.5 mi
Nairobi Gallery
5.6 km / 3.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 32
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-out hour
- Wi-fi
- Laundry service
- Banquet hall
- Children’s swimming area
- Spa treatments
- Breakfast
Show 2 more facilities & services
- Snacks
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCysuites Apartment Hotel
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCysuites Apartment Hotel
APARTMENT TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT PENTHOUSEAPARTMENT • PENTHOUSEAPT.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCysuites Apartment Hotel
APARTMENT PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: APT.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCysuites Apartment Hotel
APARTMENT SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: APT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE PENTHOUSEQUADRUPLE • PENTHOUSEQUA.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCysuites Apartment Hotel
QUADRUPLE PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCysuites Apartment Hotel
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT EXECUTIVE TWO QUEEN BEDSAPARTMENT • EXECUTIVE TWO QUEEN BEDSAPT.2Q-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCysuites Apartment Hotel
APARTMENT EXECUTIVE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2Q-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCysuites Apartment Hotel
APARTMENT WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Cysuites Apartment Hotel
49
reviews shown
Isabella
Clean rooms and great customer service.
Melissa
Amazing internet reliability with each apartment having its own modem. Attentive and kind staff who go above and beyond. Great breakfast if you get the bed and breakfast option. The bedding and towels are clean so there is no problem, but the floors and curtains could use a deeper cleaning. Overall great value for the money.
Dennis
Breakfast was great. The apartment was very clean and staff were very professional and responsive. I will definitely return
Josephine
An employee called Nikita was very pleasant and professional. Went above and beyond!
Jacob
Staff is topnotch.. my room ahd issues..
David
This has become one of our favorites. Great space and probably the best heated pool in Nairobi! The kids love it!
Hellen
The rooms were clean, and the staff were very friendly.
Jasraj
Kitchen and bathrooms could do with some updating. Overall experience was pleasant. Tasty breakfast.
Mwawi
Good
Horatio
My stay there was nice, except there was no air conditioning, but they provided a fan, plus Nairobi is not hot
Wanjiku
The attendants were incredibly helpful and responsive. Thank you Cysuites!
Wanjiku
The attendants were incredibly helpful and always available to assist. Excellent stay! Thank you Cysuites for making our wedding trip a delight!
Dustin
I have stayed here three times now and the place is wonderful to stay at: very clean, great staff and wonderful food. A great place to relax. BUT: there is one thing that is making me reconsider staying here again. Upon check in they inform you that you have a limited amount of power (“15 units” whatever that means), regardless of how long your stay is, and if you use more than the given amount, you will have to settle your balance at the end. As a customer, I find this to be very tacky and unprofessional. I understand they are trying to conserve energy, but I would much rather pay a higher upfront cost than to be anxious my whole trip about what is supposed to be the hotels own overhead cost. They don’t tell you about this in any of their advertising! Be aware of it before you go!
Zeid
This place is very clean and beat my expectations and the food at the restaurant is awesome
Pauldy
The swimming pool was great and heated. All staff were super friendly! Some areas in the property could be better maintained. Food in the restaurant could be better.
Kate
The only negative remark is that there were stains on the wall -like someone killed a mosquito or another insect on the wall.
Also, it would be nice if the apartment had mosquito net on the windows. While there was some net around the beds only, it didn’t stop mosquitoes from being in the apartment and seeing that there is no air conditioner, opening the window is necessary. I was bitten so much by mosquitoes at night in the living room. It was quite uncomfortable. Other than that, great customer service and really good hotel for the price.
Also, it would be nice if the apartment had mosquito net on the windows. While there was some net around the beds only, it didn’t stop mosquitoes from being in the apartment and seeing that there is no air conditioner, opening the window is necessary. I was bitten so much by mosquitoes at night in the living room. It was quite uncomfortable. Other than that, great customer service and really good hotel for the price.
David
We had an excellent stay. Great rooms, delicious breakfast, heated pool, and family friendly staff!
David
We had an excellent stay! Spacious and clean apartments, a heated pool (not common in Nairobi!), delicious breakfast, and staff that were very family friendly. Thank you, Cysuites!
Verified traveler
Please update kitchens to have full sets of utensils, chefs knives for food prep, sofiros in good condition (not scratched on the cooking surface), ice trays for freezer, and water dispenser and lamps for the bedrooms. The bathrooms need additional towel racks and hooks.
The housekeeping staff is top notch and do an excellent job!
The housekeeping staff is top notch and do an excellent job!
Chanda
Good, if you get an updated room.
stephen
Everything was great
Nelson
Very good and classic place
tracey
The property was nice overall, and the people communicated well. However, there was very little to no hot water on some days. The room looked like and I loved the kitchen. They provided 4 water bottles of drinking water a day which was very nice. I would beware of the restaurant. The food there was very good but on first day they gave us the wrong bill and then came to our room to demand more money. The second time they charged us double for drinks that we ordered. I ordered singles they said they poured us doubles and charged us for it despite what I asked for.
Mark
Love this place! Such a good hub to explore Kenya.
Staff are so friendly and accommodating. We've stayed 6 times now for a few nights at a time.
Close to local supermarkets and restaurants. Very safe area.
Heated pool is great for kids. Food in the restaurant is top quality. Tutarudi!
Staff are so friendly and accommodating. We've stayed 6 times now for a few nights at a time.
Close to local supermarkets and restaurants. Very safe area.
Heated pool is great for kids. Food in the restaurant is top quality. Tutarudi!
Nate
I highly recommend staying here. I’ve been in Nairobi for a month and have stayed at many nice places. This one is the best.
Andria
Perfect for our needs. The on-site restaurant and pool are lovely.
Anjan
Home away from home
A nice place in Westlands. Minutes drive from all major malls and restaurants. Quite and peaceful
Neil
Friendly and helpful staff, always with a smile.
Huge suite with space to spread out. Pool and bar were clean.
We loved it for our 2 night stopover.
Huge suite with space to spread out. Pool and bar were clean.
We loved it for our 2 night stopover.
Naom
Friendly and clean place
inho
pool is very nice.
Tommy
I will always stay here going forward
Peninah
Staff very professional, kind and caring.
Location
Acessibility
Rates
Location
Acessibility
Rates
Jose
Great convenient location
IAN
Location Nice clean roos rooms in a Secure place. Nice Bar overlooking the pool
inho
Everything was great, they upgraded our room, and it was spectacular!!! We loved modern bathroom, clean and luxurious rooms, livingroom, kitchen and heated pool which was amazing.
This is one of the best place for family in Nairobi.
This is one of the best place for family in Nairobi.
Anjan
Excellent apartment.
inho
I loved the reasonble rate, clean swimming pool, and spacious apartment. But the preparation of clean towels was so late. But I want to come back to this place again. My family had a great time in here.
Robert
Nice stay in the heart of town but pretty quiet.
Paul
We had a great stay!
Fernando
Clean. Comfortable. Great service. Really good food. And restaurant overseeing the pool makes things easy more enjoyable for parents.
Verified traveler
The standards for this apartment hotel have really gone down since I stayed in 2019 for a month not as excellent as it used to be I noticed the apartment has cockroaches and a day before I checked out someone went into my bag and steal some cash absolutely disappointed
Verified traveler
The staff was very friendly and accommodating. The food was delicious. Privacy was utmost.
Verified traveler
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy.
Ruth
Very convenient location staff very pleasant and helpful . Have a beautiful pool heated !!
Kenneth
Nice restaurant and pool
Nice restaurant and pool, but apartment is really worn out and need to be upgraded and far away from supermarkets and restaurants. But price also reflect that.
Sverre
We had such a bad experience at cysuites. Being my first time in Kenya,My wife recommended but when we went the room was nothing like the photo. The apartment has water damage the floors were cracked, Sink was stained and no pressure in the water, the tap was also lose, when we asked for room change, the other available room was on a top floor there is no lift and we had many heavy bags . we had to sleep in the apartment despite it not meeting environmental safety standard. we only stayed on night and could not even get a refund of the night we didn't stay. Overall the apartments need renovation and customer service was terrible. I would not recommend it to anyone anf im definitely never going back there.
Kathrine
Fint hotel med venligt personale
Ole
Godt hotel til prisen.
Poolen er opvarmet.
Sød og rart personale som gjort alt for at hjælpe.
God beliggenhed.
Poolen er opvarmet.
Sød og rart personale som gjort alt for at hjælpe.
God beliggenhed.
Osmo
Friendly staff
We had problems when checking in because the payments from the Hotels.Com had not gone through to hotel. Luckily we were accepted in (after giving the number to my other card.) The apartment was good and comfortable. The staff cleaning the room was excellent; sometimes minor things were forgotten to do. Food in the restaurant was very good but the service was occasionally much slower than expected. The restaurant is very comfortable to spend time. The bar is good; our special thanks go to Yusuph the bar attender whose way of serving the customers was professional and awesome. Our decision to grade the hotel was finally excellent; the reason was that they kindly allowed us to keep our room longer without cost while waiting our flight back home.
Location & surroundings
Cysuites Apartment Hotel
Church Rd, Nairobi, Kenya
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Cysuites Apartment Hotel
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