Cosmo Napa Boutiuqe Hotel

Cyprus , Cyprus
Ayia Napa, 22 Yianni Ritsou Street, 22 3
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50 reviews shown

4/10

Poor

12 Nov 2025

Gena

The condition of the rooms was very poor. We had requested a room on a higher floor, but the message from Expedia never reached the hotel. When we arrived late at night, the lady at reception on the night shift was quite rude. She didn’t even want to look at the confirmation on my phone and immediately told us our room was on the ground floor and that we would have to speak to reception in the morning.

The next day we did, and our request was granted, we were moved to a room on the 2nd floor. However, the condition of the rooms was still very bad. Cleaning was not done properly, and I saw the cleaning staff throwing bed sheets on the ground in the backyard to sort them for cleaning.

Unfortunately, I came home with a severe breakout on my face that required two chemical peels to treat which cost me the same amount we paid for one week accommodation at this hotel…I do not recommend this hotel. The photos they advertise do not reflect reality. The conditions are poor, and during our last four nights we had an invasion of ants, even on the bed. The place is simply not clean.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Irene

Oood

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Shirley

Lovely, modern room and facilities. Really good vibe around the pool with excellent music, drinks and food . Felt very safe and well accommodated. Staff could not be more helpful and professional and assisted me when I asked for help with Tv and printing boarding cards etc . Really enjoyed my stay here and would return

Leisure Self

4/10

Poor

21 Sep 2025

Kika

Not clean, hair on the sheets

Leisure Friends

2/10

Poor

08 Sep 2025

Yarden

Not 3.5 stars and not for families

We arrived at the hotel and immediately realized it was far from being a 3.5-star family hotel.
We were a group of four adults (grandparents) and a family with a baby and a toddler, staying in three rooms in total.

At first, we were given a ground-floor room that reeked of sewage. When I asked to move, they initially said yes, but only after I insisted that I wouldn’t stay there did they suddenly “find” another room.

By the pool, a DJ played music so loud we could barely hear the receptionist at check-in. With such noise, it was impossible for a 1.5-year-old to nap in the room.

The rooms themselves were filthy and unsafe: feces left in the toilet, spiders in the bed, broken glass on the floor, and dirty sheets. Proper cleaning would have prevented all of this.

I strongly do not recommend this hotel for families—or for anyone who values cleanliness and a basic standard of quality.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Michelle

I love staying at this hotel the staff are amazing 👏 the hotel is clean, location is spot on. I always feel welcomed when staying here ❤️

Leisure Partner

8/10

Excellent

25 Aug 2025

Periclis

The reception staff, bar staff and breakfast staff were all absolutely amazing, very helpful, friendly, accommodating and the food at the bar was delicious. Breakfast was also very good with enough options and variations.

Leisure Family

10/10

Exceptional

22 Aug 2025

Khaled

It’s was perfect

Leisure Friends

8/10

Excellent

12 Aug 2025

Manhal

Excellent location but room a bit small- especially for three.

Friends_and_family Family

4/10

Poor

03 Aug 2025

Verified traveler

Room Size and Cleanliness Not as Expected

We booked the Comfort Room for a two-night stay. While we were aware there was no balcony, the room itself was much smaller than expected. Unfortunately, cleanliness was a major issue. Both towels provided were dirty, and we found strands of hair on the pillowcases and bedding upon arrival. Most concerning, we also discovered a cockroach in the room. These issues significantly impacted our experience.

Partner

10/10

Exceptional

18 Jul 2025

Magnus

Great location walking distance to bar clubs and restaurants.

10/10

Exceptional

30 Jun 2025

Sara

Always my favourite place to stay in Napa clean modern and staff are amazing the food is fantastic there is also an option to make your own food there is a kettle toaster microwave and fridge in the room it great to have the option the club sandwich is a must to try they have an amazing poolside vibe with dj Leo and me singing when I stay haha thanks guys see you next year ☺️

Business_and_leisure Friends

10/10

Exceptional

03 May 2025

Olakeji

Staff was excellent the man that took care of the breakfast bar was magnificent he was very helpful staff overall very helpful but it’s just one issue I had with one of the staff about outsides food being consumed in the hotel as it was only allowed to be consumed in your room we brought two drinks from outside in our hands and just sat by the pool to drink and talk and we were rudely told we cannot consume any outside drinks by a blonde lady it was the tone of her delivery that was off didn’t even consider the fact that we drinking them outside prior before entering the hotel or the pool area we tried to explain but she rudely said no and didn’t even decid to hear or listen to us but apart from that hotel was nice hot tub was immaculate after a long day of exploring and the pool was perfect temperature breakfast buffet was crazyyyyyyyyyyyyy enough food to feed a small army hundred percent will go again if the breakfast bar guy is there he’s was so helpful I didn’t want to leave

Leisure Partner

10/10

Exceptional

27 Apr 2025

Charalambos

Brilliant hotel

This hotel is GREAT 3nd year i have stayed here, pool gets sun all day, service is good and the dtaff are so friendly and helpful, walking distance from harbour and strip will defo stay again

Partner

8/10

Excellent

21 Apr 2025

Gacia

Noce

10/10

Exceptional

21 Nov 2024

Nicholas

Great service. Great staff. Great location.

Leisure Self

10/10

Exceptional

22 Oct 2024

Giovanna Andreas

My fiance and I had a very enjoyable stay at Cosmo. The staff were exceptional! Especially Despina and the other lady that worked the same shift (sorry I have forgotten her name). They were super friendly, chatty, always asking how our day was, suggesting places to go. Honestly we could not have asked for more. I highly recommend this hotel to anyone. A truly wonderful stay and amazing staff!!!! So thank you to them for making our holiday even more beautiful!!!

Leisure Partner

10/10

Exceptional

06 Oct 2024

Verified traveler

Bathroom wasnt very clean but only stayed for 1 night. Very close to Napa strip

Friends_and_family Friends

6/10

Pleasant

04 Oct 2024

Verified traveler

We traveled with friends and they didn’t have hot water in their room even though they asked about every day for a week.

The food service was excellent.

Business

10/10

Exceptional

04 Oct 2024

Jamil

Nice place

6/10

Pleasant

24 Sep 2024

Renson

Had to wait about 10 mins for the receptionist to check us in. Housekeeping was poorly done and the sink was clogged. The bedding was filled with other people's hair. The jacuzzi was always dirty. The hotel location is perfect, close to all the beaches and amazing restaurants. If you are looking for somewhere just to sleep then this is your ideal spot.

Leisure Partner

4/10

Poor

03 Sep 2024

Shehan

Unfortunately this hotel looks nice but there are issues with mouldy rooms and smells around the area no sound proof doors so you hear everything outside, rooms inside extremely mouldy and they have painted things to cover up the damage and damp, pool is ok but if you stay at the pool you have to buy drinks there, your not allowed to have your own, which means you spend min €10 per drink.

when you stay at the radisson you can bring your own drinks to the pool.

Leisure Family_with_children

6/10

Pleasant

27 Aug 2024

Keti

The room was too small for two people, we couldn’t move at the same time. Wifi did not work in the room at all, so we had to buy phone data by ourselves. Mostly the room and the facility was clean and it had well-equipped bathroom, which was a big plus. The location is close to the city center, but far from the beaches. Overall our stay was fine, as far we spent the whole day outside at the beaches and ate out. I think that for just night spending, without Wifi and very small spacein the room, the price of this please is little much.

Thank you

Leisure Partner

10/10

Exceptional

12 Aug 2024

Jeffrey

Nice hotel, fun vibe by the pool, great front desk staff

Leisure

6/10

Pleasant

18 Jul 2024

Vash

Pleasant but could have been cleaner

6/10

Pleasant

12 Jul 2024

Alexandre-Sarah

It was great

Food was amazing (spag bol), staff was so nice especially the man serving food and drinks (always smiling).

Friends_and_family Friends

10/10

Exceptional

26 Jun 2024

Christopher

Great value for standard and location

Smart, clean room with nice sized bathroom and a sink with tea and coffee making facilities. Lovely pool and poolside bar. Most of all excellent friendly helpful staff who were so welcoming and professional - Reception and pool. Excellent location for the strip.

Partner

8/10

Excellent

22 Jun 2024

eliane

all is good, but as a room hotel ,it should have a hair dryer

Leisure Friends

10/10

Exceptional

20 Jun 2024

Berkem

Nice location, good atmosphere, kind staff, 8/10 cleaning, worth the price.

Self

6/10

Pleasant

01 Sep 2023

had i

room is small, sun does not go inside, that's why it has some bad smell. bathroom also small.
breakfast was ok, same every day.
pool was nice.
staff were good and helpful.

Leisure Partner

10/10

Exceptional

01 Jun 2023

Steve

Good hotel

Good well run friendly hotel.

Friends_and_family Friends

8/10

Excellent

24 May 2023

Maria

Modern building. Nice heated swimming pool.

My room was on the ground floor with a balcony to the street. Kinda of open. Not secure. You need a car to move, far from the coast.

Leisure Self

6/10

Pleasant

18 May 2023

Octavia

Reminds me of a college dorm, kind of loud, but was happy there was a fridge and microwave. The staff wasn’t friendly or helpful. Loved how convenient the hotel was to the clubs/lounges.

Leisure Family

10/10

Exceptional

03 Oct 2022

Panayiotis

Nice hotel. Modern, clean although could do with some TLC around the hotel. There is no parking which is a downfall.

Leisure Self

6/10

Pleasant

18 Sep 2022

Jacek Marek

Me and my wife are pretty tall and the ceilings are very low. I bumped my head on concrete ceilings in the hall and in the shower. This place is not suited for tall people.

Leisure Family

10/10

Exceptional

11 Sep 2022

Caroline

Great hotel A+

Loved it, staff lovely, clean, up to date, good location too

Impressed re booked already

Friends_and_family Family

6/10

Pleasant

23 Aug 2022

Ana

As seen on pictures however the pool area is small. The staff are accommodating except the cleaning staff yelled everything morning (from 7 am) making the stay not relaxing. Additionally night guard offered rude remarks about the time of night me and my friends would return again making us feel more uncomfortable

Leisure Friends

8/10

Excellent

16 Jul 2022

Chaker

Clean and comfortable well located

Leisure

10/10

Exceptional

04 Jul 2022

Verified traveler

Modern and central hotel

Excellent modern and friendly hotel. Nice food, v close to bar street with main nightclubs and bars. Due to some miscommunication, we were given free drinks too! Will book again!

Partner

10/10

Exceptional

26 Jun 2022

Peter

Overnight staycation.....

Clean and functional room at a good price.
Close to the 'lively' area of Ayia Napa but far away enough from the noise.
Reception staff friendly, welcoming & very helpful.
Would recommend this hotel....

Partner

2/10

Poor

08 May 2022

Shawn

Too many issues

Leisure Friends

10/10

Exceptional

07 May 2022

Jacob

It was an amazing experience.

Self

10/10

Exceptional

31 Oct 2021

Mark

Great value stay

We only stayed a night. Was a great stay, very clean and modern hotel. Very comfortable and nice bedroom and comfortable bed. The hotel is a 5-10 minute walk from the bars and restaurants of ayia napa

Partner

6/10

Pleasant

06 Sep 2021

Peta

Correct details needed regarding balcony and views

I booked a studio for 3 nights, with my secret price it was €128. On checking in i was shown to abox room with no balcony and a snmall window overlooking 20 aircon units. On your room selection it does not state no balcony. When asked to move they requested a further €56 euro for a same size room with a balcony. Whilst i was awaiting to view another room a couple walked in and asked for the room rate and were told 40 euro per night. How can this be????

Friends_and_family Friends

8/10

Excellent

06 Sep 2021

Ben

A good nights rest

Nice little spot to stay, staff in general were helpful and polite. The AC definitely worked! And we probably had our best nights sleep in Napa there. One thing to note is whilst the hotel seems modern and well updated with furnishings etc (which is beautiful) the bathroom seemed poorly finished with obvious cut outs near the shower knobs not being covered. Cheap breakfast and they also do a baggage drop which is helpful if you have to wait for a later bus but don’t want to lug it with you after check out all day.

Friends_and_family Friends

10/10

Exceptional

03 Sep 2021

richard

Best front desk clean good beds housekeeping is excellent highly recommend

Partner

10/10

Exceptional

02 Sep 2021

Michelle

Cute little hotel in a great area. Within walking distance to restaurants, bars, etc. Very clean, and staff was friendly. The shower was very small, but other than that, no problems at all.

Be sure to ask the front counter for an adapter so you can use the small appliances in the kitchen.

Partner

10/10

Exceptional

25 Jul 2021

chrystalla

Very convenient establishment to stay very descent

We stayed at the Cosmo napa for two nights and we booked two studios. The rooms were very clean. This is a new establishment. Its conveniently located in Ayia Napa, to go to the veach you need a car but is near good restaurants and supermarket which is walkable distance. There is communal pwrking opposite the establishment and also a field behind to park your car. There is a pool and food is served at reasonable prices. There us also continental breakfast, although we did not book with a breakfast our stay. The dtudios we stayed were very clean they had a shower, a miji kitchen with a refrigerator and cabinets where you could put food stuff. The rooms had a TV. The beds were quite descent. The room had air-conditioning. The establishment we were informed had bigger apartments with veranda for smokers. Our studios were for non smokers. They have elevator and also stairs. The staff at the reception wete very polite and helpful. When we had an issue with the kne room they note it down and were apologetic. We had a late check which was possible. The check out us at eleven o'clock which we found it a bit early, it could be preferable to be around twelve o'clock like is normally for other hotels. This is a new establishment
The stuff in the room were brand new and the rooms had a modern minimalistic design. The cleaners cleaned on a daily basis. The parking is not enough for all residents, the communal parking the night we arrived was full and the field behind had no lighting...

Friends_and_family Friends

8/10

Excellent

14 Jul 2021

Verified traveler

Ayia Napa Stay

Overall it was a good experience. My wife and I went for honeymoon and requested a special treatment, they said they would but didn't do anything about it. The location of the hotel is nice, it's also right next to an ATV rental shop which made it easier for us to rent one directly. They were helpful with finding a PCR lab. We would visit again.

Partner

10/10

Exceptional

28 Jun 2021

Gregory

Gem of a Hotel

What a fantastic little hotel. Thoroughly enjoyed my stay. All the staff were fantastic, the hotel was clean and modern and the atmosphere is just great. I will definitely be back. Thank you

Self