Name: Napa Plaza Hotel
Address: 12 Makariou Avenue PO BOX 30305, ., Ayia Napa, 5343, CY

10/10

Exceptional

03 Jul 2026

Delphine

Lovely hotel with wonderful staff who are friendly, welcoming, and always happy to help.

Self

10/10

Exceptional

10 Oct 2025

Adam

Very nice hotel. staff/food great only letdown is the gym has no air conditioning or broken

Leisure Self

8/10

Excellent

17 Sep 2025

Deborah

Excellent service from all the staff. Wonderful room overlooking the pool. Would say the bathroom was a little tired and could invest in some new towels but this hotel is a little oasis in the heart of Napa.

Leisure Family

10/10

Exceptional

15 Sep 2025

Nestor

Place is immaculately clean. Bar staff are really good. Food is exceptional. But make sure you go all inclusive, as tge food and drink is a bit on the pricey side. You also get the use of one of 3 a la carte restaurants. I would advise pepper

Friends_and_family Friends

6/10

Pleasant

25 Aug 2025

Nicolas

I wanted the superior room with inward view. I was sent to another. I was clearly tired from waiting from a 2:00am flight to a 3:00pm room entrance. This was confusing after I even told the receptionist what I wanted

Leisure Self

10/10

Exceptional

07 Aug 2025

Okhshan

I recently stayed at Napa Plaza Hotel and had an incredible experience from start to finish. The hotel is perfectly located right in the heart of Ayia Napa, just steps away from restaurants, shops, and nightlife—but once you’re inside, it feels like a calm, peaceful escape from the buzz outside.

The rooms are modern, clean, and comfortable with sleek decor and everything you need for a relaxing stay. I especially loved the balcony view overlooking the pool area—it’s a beautiful spot to enjoy a morning coffee or evening drink.

Speaking of the pool—it’s a highlight! Spacious, stylish, and surrounded by loungers and palm trees, it felt like a mini resort. The poolside bar service was excellent, and the staff were genuinely friendly and helpful throughout the stay.

Breakfast was also fantastic, with a wide variety of fresh options and a lovely atmosphere. There are also several bars and restaurants on-site, including some great spots for cocktails in the evening.

As an adults-only hotel, the vibe is peaceful and sophisticated—ideal for couples or friends looking for a mix of relaxation and entertainment. It truly felt like a boutique getaway.

Overall, I highly recommend Napa Plaza Hotel. It combines location, comfort, and great service perfectly. I’ll definitely be returning!

Leisure Friends

10/10

Exceptional

28 Jul 2025

GAD

אחלה מלון למבוגרים בלבד

המלון ממוקם במיקום מצויין במרכז העיר מרחק מהים כ10 דקות הליכה. חדרים נחמדים לא מעבר לזה אבל יש בהם הכל. ארוחת הבוקר והערב היו טובות לצרכים שלנו, אבל הכי חשוב בעיני היה חדר הכושר שהיה מקצועי ובניגוד לרוב המלונות נפתח בשבע בבוקר ולא בתשע. הבריכה מצויינת גם בחוץ וגם בפנים מה שכן...אין מספיק מיטות ויש תחרות סמויה משעות הבוקר המוקדמות על תפיסת הכסא

Partner

6/10

Pleasant

16 Jun 2025

stephen

pool dirty, some staff unhelpful, rooms small

Partner

10/10

Exceptional

09 Jun 2025

ALAA

Little old only 2 available electric socket in the room and there is no socket near the bed services and amenities can be better location is perfect

Leisure Friends

10/10

Exceptional

01 Jun 2025

OANA Andreea

Second time in this hotel . Love it . Definitely best food

10/10

Exceptional

13 May 2025

Joao

Property offered excellent value for money. Staff was extremely attentive and polite, especially the team taking care of housekeeping, the restaurant and the reception.

I would highlight the pool facilities and the lounge as the best amenities. Unfortunately the surrounding area of the hotel is very loud and generic. The area around Aiya Napa is much quieter, which would suit this property better.

Leisure Friends

10/10

Exceptional

11 May 2025

Francis

Loved our stay at the Napa Plaza which is a stunning hotel right in the heart of Ayia Napa. Staff were extremely friendly and helpful. We came here after another hotel let us down and we had to leave. Would definitely stay again.

Leisure Partner

10/10

Exceptional

03 May 2025

LYNN

There was no evening lounge area, only a bar! Excellent food and great location.

Leisure Family

10/10

Exceptional

25 Sep 2024

JOHN

Been many times, never fails to impress.

Leisure Partner

8/10

Excellent

20 Sep 2024

Peter James

The staff were very good, friendly and accommodating. In a hot climate, there were no ice machines on the floors. The room furnishing were near the end of their useful time and needed to be refreshed. The bed mattress was not good. But overall, a nice place to stay. The hotel restaurant, Sale Pepe, was very good and most convenient to get a table and enjoy the evening along the street. Staff there were great.

Leisure Self

10/10

Exceptional

19 Aug 2024

Danny

Everything you need. Perfect for young couples and groups who want to enjoy the area

10/10

Exceptional

17 Aug 2024

Christine

We had a very relaxing holiday, would definitely recommend this hotel.

Leisure Partner

10/10

Exceptional

16 Aug 2024

Demetra

ALL staff members are friendly and welcoming, from the receptionists who greet you, the restaurant staff and the cleaners.
Around the pool we were given complimentary shots of smoothies, watermelon and cold towels throughout the day, every day.
The breakfast buffet was one of the largest i’ve ever seen, so many options with allergy friendly options too!
The rooms are cool and kept clean daily.
Location is perfect, you are able to walk to shops and restaurants. We did hire a car but we saw loads of taxis and busses to get around.

Overall, a great choice of hotel and will definitely be staying here again.

Leisure Partner

6/10

Pleasant

04 Aug 2024

Sean

Decent hotel but could do with an upgrade

Good location. Nice hotel but could do with some refurbishing as rooms were dated in appearance but also doors were missing on cupboards/fridge, chunks out of woodwork etc. The toilet wasn’t fixed to the floor/wall properly and leaked - when we raised with maintenance they said “please refrain from using it” which meant we ended up using toilets in other parts of the hotel and in restaurants/bars. The staff were helpful and friendly. The quality of drinks/food at the pool bar were clearly different for all-inclusive guests and pay as you go guests, which is frustrating when we have paid a large amount of money for poor quality food and drink items. Also, all-inclusive menus for food were restricted to certain times but paying guests could still have items for the full menu which was a strange system and confusing to know when we can actually order. Overall, decent stay but could be a lot better with improvements.

Partner

8/10

Excellent

18 Jul 2024

yagoub

Bad stuff for help luggage and not give me late check out 15 min she went charge me €50

Leisure Friends

8/10

Excellent

18 Jul 2024

Ross

Pleasant stay in the heart of Ayia Napa. Walkable to lots of good restaurants and bars/clubs.

Leisure Friends

10/10

Exceptional

21 Jun 2024

Nicholas

Lovely stay in napa

Staff are friendly . The hotel is clean and tidy . The extras on all you can eat are amazing . Choice of three different restaurants. Italian , sushi and an American style cafe . Definitely coming back

Partner

10/10

Exceptional

13 May 2024

Curtis

Amazing! Nice staff and clean areas

Leisure Self

8/10

Excellent

13 May 2024

Kristy

Reception was very helpful when delayed luggage showed up. The property is beautiful. Very convenient to shopping/ and restaurants. Wish we could have stayed longer!

Leisure Partner

10/10

Exceptional

15 Oct 2023

Robert

Excellent food and friendly as aff. Ideally located right in the centre of town yet very quiet.

Leisure Family

10/10

Exceptional

14 Sep 2023

william

Outstanding hotel
Was initially a bit dubious being in town / main street as opposed to beach side ; but amazing courtyard style design
Amazing food ; great pool area
Feels like a top notch hotel

Leisure Self

10/10

Exceptional

20 Jul 2023

Elie

The hotel is luxurious , the staff are great and friendly, the deluxe room is fantastic.

Leisure Family

10/10

Exceptional

12 Jul 2023

josh

Great stay! Definitely get all inclusive

Leisure Friends

10/10

Exceptional

09 Apr 2023

Viktor

Great place in the center of Napa

Leisure Partner

10/10

Exceptional

30 Sep 2022

Jessica

If you're looking for a hotel in Ayia Napa which is situated around restaurants and shops galore & a few mins drive from the harbour - look no further!
Napa Plaza is a beautiful all inclusive hotel with a number of restaurants, spa, gym, indoor and outdoor pool - better yet ADULTS ONLY!
Receptionists are super friendly, helpful and always willing to help. Special shout to Mamia, she was exceptional - always greeted with a smile and in my opinion, the nicest hotel receptionist I've ever come across in my travels.
When I arrived, I was greeted with a refreshing welcome drink and the helpful, yet amusing doorman Andreas (MC) took my bags to my room, which was kindly upgraded due to my gold Expedia status.
Huge bed, decent sized bathroom with great views from the balcony (I had the superior room with balcony and pool view).
Buffet for breakfast and dinner was delicious, a little repetitive at times but very good.
Dinner reservations were to be booked in advanced on a booking system tablet at reception - very techy!
Didn't use the gym but saw there was an adequate number of machines and weights. The indoor pool was very cold!
Spa was really nice - they had discounted treatments during my stay so took advantage of having a deep tissue massage, which was sensational!
Only small complaints would be that there wasn't enough sun loungers and the lunch menu could have had more options but otherwise, my experience at Napa Plaza was throughly enjoyable.

Leisure Self

8/10

Excellent

04 Sep 2022

KYRIAKOS

it is in the center so everything is walkable, the beach is just 5 min and there are plenty of restaurants around

Leisure Self

10/10

Exceptional

02 Aug 2022

Abdalla

I really spent a very nice time at Napa plaza

Leisure Self

10/10

Exceptional

08 Jun 2022

Philip

Chilled hotel

Fantastic hotel with exceptional staff, lovely relaxing stay in the middle of Ayia Napa. Inside the hotel was a chilled relaxing pool/bar area with nice low key music in the background. Ten minutes walk and you have a lovely harbour and beach.
Overall great holiday will return

Partner

10/10

Exceptional

14 May 2022

Kevin

We spent two nights in this property and thoroughly enjoyed it. The rooms were very spacious and exceptionally clean. The air con was not the greatest. The rooms were very quiet - despite being near the clubland we enjoyed two good nights sleep. Bells from the nearby church could be heard early in the morning though. The staff were very friendly and gave us an information pack on check-in. The porter service was a nice touch, and as well as carrying the cases he also showed us around the room amenities and where to go for breakfast. As for breakfast, there was an amazing selection, cereal, pastries, cooked breakfast, yogurts, toast, cakes and hot/cold drinks. The cooked breakfast was not more warm than hot but other than that it was delicious.

Leisure Family

10/10

Exceptional

06 May 2022

Kim-Anh

This place was beautiful, the staff were friendly and it’s situated in a convenient place. Highly recommend!

Leisure Friends

8/10

Excellent

29 Apr 2022

Daniel

Really nice hotel only let down is it seems they spent all the money on everything else apart from the rooms you walk though reception and the pool area and think wow then to walk into the room and it was a bit of a let down more like a budget room and the a/c terrible

Leisure Partner

4/10

Poor

07 Apr 2022

Thomas

Location

Business_and_leisure Self

10/10

Exceptional

01 Nov 2021

Anyuta

I would like to stay in the same hotel next time :) very satisfied

Leisure

8/10

Excellent

06 Sep 2021

Allan

The all inclusive option was good and very convenient, alcohol is only available until 23h00 and food until 21h30, which I would have preferred to be a bit more accessible at later times for the amount that was paid. The service was very slow for meals, waited 30-45 min after order before receiving anything. The pool area was very nice. The hotel is within walking distance to great restaurants and entertainment. The food included with the all inclusive dining options were great at the on site restaurants. Enjoyed my stay, though the service could be improved. I would have liked more alcohol available in room fridge being replenished, at least wines and beers.

Leisure Friends

8/10

Excellent

04 Sep 2021

richard

Small rooms I did not like the ac or shower, front desk is under staffed but they are nice and efficient. Checking time they need help

Partner

6/10

Pleasant

20 Aug 2021

georgios

Mediocre

We had an 3 night stay as a couple.
Positive
- In a good location in the centre of the town.
- Pool is a reasonable size.

Negative
- No covid restrictions what so ever in place. No staff wearing masks. No one had to show a safe pass to enter
- A bit over priced for what is being offered
- Very limited parking space ( was very hard to park at night )
- Could never find a sunbed for the use of the pool which for me was the reason of staying in a hotel to relax for a few days
- Breakfast could be better

Partner

10/10

Exceptional

16 Aug 2020

AraH

Great hotel excellent location and friendly staff.

Leisure Self

10/10

Exceptional

11 Oct 2019

SHLOMI

Excellent location! Very nice hotel with perfect service.

Friends

8/10

Excellent

09 Oct 2019

Mostafa

Staff are rude

Some of the staff in the restaurant get very rude. But, rooms are clean and very comfy. The pool is also clean and looked after.
I stayed two distinct times and I have to say its a shame some of the staff spoiled my experience on both occasion that could potentially have been much better.

Self

10/10

Exceptional

07 Oct 2019

Verified traveler

Good moment!

We were really happy of our stay!
The staff is really kind and helpful.
The hotel is really comfortable, the bed is amazing, you can relax without any problem and enjoy your stay.

We highly recommend the Napa plaza!

Partner

8/10

Excellent

03 Oct 2019

Verified traveler

Very nice place to stay in during your vacation, but expensive compared to other places in Aya Napa.

Leisure Family

10/10

Exceptional

30 Sep 2019

Itamar

I stayed at this hotel about 5 nights. Excellent hotel. Great area close to the bars and everything. The pool is very nice and comfortable. The room was very nice and clean. The roomservice doing great job.
Defently I will come back to this hotel

Partner

2/10

Poor

22 Sep 2019

Yoni

Overpriced, old refurbished hotel. They have to invest a lot in rooms condition.

I booked a deluxe room with a terrace. What mistake was to book this hotel.
First, on arrival, I noticed that air conditional is barely working. I asked reception to check it. After half hour technician come to room and said that he fixed the problem and in 30 minutes it will work properly. I gave it 1 hour but nothing changed. It's still was very hot in the room. When I talked again with the reception they said that technical already went home and there is nothing they can do. When I asked to change the room - I got an answer that the hotel is fully booked and, again - \"There is nothing we can do\". They gave me a fan (very noisy) to survive a night.
When I decide to get a shower - the pressure of water was very low. It was really hard to wash my head... At the morning I ask reception if there is anything they can do about air condition and water pressure and they ensure me that they will fix it. At the evening, when I arrived at the hotel, it stays the same. Nothing worked.

In general, the room was very old. The furniture is cracked and full of scratches.

Leisure Self

8/10

Excellent

09 Sep 2019

KB

Great location in the heart of Ayia Napa, all the restaurants and bars are right outside. There’s a club crawling street right next door where all the clubs have different themes (pirates, titanic, castle, etc.)

The pool was clean, staff is very friendly!

Cocktails are great, and they’re very affordable. They offer free breakfast which has a huge variety of things to consume!

The room was spacious, and the bed was comfy.

What wasn’t so good was that this hotel has a lot of bugs. We found 2 roaches in our room, and there was 1 crawling behind the mirror that we couldn’t completely squash. There were roaches crawling around in the lounge public areas (on the chairs, under the table...). Was pretty disgusting. I think they can do better with pest control.

The other point that wasn’t great is the cleanliness of the room/bathroom, we would walk barefoot and see our feet getting darker right after shower. And see some dust and debris that we had to dust off of our feet.

Leisure Partner

10/10

Exceptional

04 Sep 2019

Verified traveler

The staff are fantastic, always willing to go that extra mile to make sure our holiday is perfect.
The hotel was lovely and the junior suite was perfect. The only negative was the smell in the corridor outside the room, don’t know what it was or if it is always there but it was present throughout our stay.

Leisure Family

8/10

Excellent

29 Jul 2019

Verified traveler

I liked the many hospitality area it had and the different variety.

I did not like when I was Trying to sleep at 2am the downstairs Japanese bar could be heard in our room and the tv would be shaking

Leisure Partner

10/10

Exceptional

21 Jul 2019

Mounir

exellente

Family

10/10

Exceptional

02 Jul 2019

Verified traveler

The staff were amazing and always willing to help. The hotel is beautiful and very clean and the location is perfect, about 2 mins from the club strip and a short taxi from Nissi Beach. Completely worth the price, would definitely recommend. 10/10

Leisure Friends

10/10

Exceptional

25 Jun 2019

Hanady

Everything was perfect ! Lovely resort and hotel ! Simply Amazing !

Leisure Family

10/10

Exceptional

22 Jun 2019

Verified traveler

Great hotel, in the center but very quite. We loved it that it's for adults only. The breakfast was satisfying.

Leisure Partner

8/10

Excellent

19 Jun 2019

FAHAD

Its ok

The bathroom was bad
Location is good

Partner

8/10

Excellent

17 Jun 2019

Nicola

Our double room was 2 single beds pushed together so had a dip in the middle, which was uncomfortable sleep

Partner

6/10

Pleasant

08 Jun 2019

Verified traveler

Location is great. The ac was terrible and the stairway to the room was too complicated. So many stairs and too many turns.

Leisure Friends

6/10

Pleasant

06 Jun 2019

Verified traveler

Loved the location. Being adults only was brilliant. Can’t understand why staff power wash outside breakfast restautrant and pool at 8am. So dangerous. Why is the pool closed till 10am ? Bedrooms not cleaned very well and bed linen not changed once during 7 night stay. And why charge €3 to use room safe per day. Disgusting.

Leisure Family

10/10

Exceptional

01 Jun 2019

Alison

Stay here!

Fabulous attention to detail by all the staff here. Welcoming, friendly, nothi g too much trouble. Gorgeous hitel in the heart of Ayia Napa but in quiet surrounds.

6/10

Pleasant

31 May 2019

Richard

If you like staying in the middle of Ayia Napa, this is a good hotel. However, it is very loud in the evening, even a 3 in the morning!

10/10

Exceptional

19 May 2019

Asher

Outstanding hotel

A amazing experince. Very kind staff that makes there guests feel like kings.
Could not ask for a better place on the island

Friends

10/10

Exceptional

13 May 2019

Ziv

Perfection!

Super friendly and helpful staff, reasonably priced, comfortable and in prime condition, including a fully equipped gym, lounge area near the swimming pool, and many bars/restaurants, both in the hotel and around it. Wifi could be better, and breakfast, while plentiful and diverse, could have been of slightly better quality - but compared to everything else, these are very minor details. Big thumbs up to Irene, the concierge, who fulfilled our every wish!

Friends

2/10

Poor

26 Apr 2019

Kevin

It very bad

Family

10/10

Exceptional

06 Nov 2018

Iair

Ayia Napa at Napa Plaza Hotel- 10.2018

Great hotel, super kind staff. Great location

Family

10/10

Exceptional

14 Oct 2018

Kim

1 year anniversary

Brilliant!!!

Partner

10/10

Exceptional

02 Oct 2018

Verified traveler

Amazing stay

This is the best hotel i stayed so far, it has everything you need: a good bed, good location, friendly staff and a good selection of restaurants.
I would recommend this hotel to everyone ☺

8/10

Excellent

27 Aug 2018

jungsu

Great hotel to stay in ayia napa

It was great stay in ayia napa plaza during vacation. hughly recommed to visit for tourist.
I gor free upgrade to suite room which was great

10/10

Exceptional

17 Aug 2018

Andrew

Best hotel ever great location!

Great staff the porter was great Konstantinos , also milda the waitress at breakfast and also works behind the pool bar she was amazing :) and I can’t forget the lovely ladies at the reception, I’m definitely returning next year and staying at Napa plaza ☺️

6/10

Pleasant

15 Aug 2018

Verified traveler

מלון עם פוטנציאל טוב ושירות גרוע

המלון במיקום מצויין, החדרים נוחים, מרווחים, ארוחת הבוקר מגוונת וטעימה.
השירות במלון אינו נעים כלל, לא מתחשב ולא הגיוני. ישנם חוקים מאוד מוזרים למלון וחוסר גמישות והיענות לאורחים. יצאנו בתחושה מאוד לא נעימה מהמלון עקב כך וחבל.

Friends

8/10

Excellent

30 Jul 2018

lynda

Very good, couple of staff in reception could have been more helpful and friendly.

10/10

Exceptional

09 Jul 2018

Verified traveler

amazing food and amazing staff

Amazing ...would go back again next week ..not a single fault

8/10

Excellent

24 Jun 2018

Suzy

A great find in the center of Ayia Napa

This hotel is a haven in Ayia Napa. All the staff were friendly and accommodating. The breakfast was a great selection of good quality food.

Partner

8/10

Excellent

21 Jun 2018

Gila

The reception by Helena receptionist is commendable as well as for addressing our needs during the stay.
The reception in the room was not really welcome as promised by fruit and wine, but a box of Locum (instead of wine).
The room was with old furniture and the mattress have already finished his life, and no longer worthy of hospitality.
The solution found-to add a wooden base to the bottom of the bed, slightly improved the feeling.
The rooms are treated beautifully and cleanly.
An invitation to a cocktail bar we received was something nice and fun to enjoy while staying at the hotel.
The management's desire to hear our hospitality and this attention also contributed to my feelings.

Breakfast and dinner are good, varied, with the proper handling of waiters and refill of the shelves.

As a rule, there is good value for money.

8/10

Excellent

19 Jun 2018

Missteddywheels

Lovely hotel & staff, clean with comfortable rooms. Great location to town centre. Sunbeds are plentiful and comfortable. The only negative to our holiday was a few of the other guests were quiet noisy and inconsiderate when returning in early hours

8/10

Excellent

17 Jun 2018

Verified traveler

Superb location...house keeping hit and miss.breakfast good. chill out area lovely. .. pool area clean but cramped.

10/10

Exceptional

10 Jun 2018

Verified traveler

Lovely hotel right in the centre and close to everything. Hotel staff are all excellent and when we had a miner issue with young noisy neighbours Andri sorted us out quickly and without fuss. The selection and quality of the breakfast makes it one of the few hotels I've stayed at were its worth getting up for. All and all a lovely experience and wouldn't hesitate to stay here again.

10/10

Exceptional

07 Jun 2018

Verified traveler

Lovely hotel great staff you are made so welcome every time we return

10/10

Exceptional

30 May 2018

john

an oasis in the centre of everything

Guys, from the moment we arrived, the welcome was spot on. Every single member of staff I would like to commend. reception staff great, Andreas the porter...\"Fifty but still nifty\" super chap, lovely Marianna the courtyard waitress, the inspirational Alexandra head of marketing (we met in yoga class), all the cleaners, bar staff, I cannot fault any single member of staff.

8/10

Excellent

06 May 2018

Verified traveler

Good hotel in central Ayia Napa

Good hotel in centre of Ayia Napa. Room was clean and beds comfy. Breakfast was good, although it hardly varied from day to day. I would have liked more fresh whole fruit such as apples, bananas, kiwis and strawberries rather than just sliced oranges and grapefruit. The pineapple was tinned and the fruit salad too with the addition of tiny pieces of fresh apple, orange and grapefruit. We actually bought our own bananas and strawberries from nearby and took them into breakfast for some variety.
The hotel is adjacent to Ayia Napa square and church and 100 metres roughly from ‘clubland’. Even though the summer season hasn’t really got going yet the boom of bass music can be heard at night until the small hours and also the church bells start ringing some mornings at 6.30am so if you don’t like noise at night or early morning this hotel isn’t for you! It didn’t bother us at all personally but it would be a nuisance for some.

Family

10/10

Exceptional

03 May 2018

MK

Very Relaxing

Very relaxing 5 day break.
The hotel staff are very professional and friendly.

Partner

10/10

Exceptional

22 Apr 2018

Verified traveler

Right in the middle of everything

Wonderful short break away great hotel lovely staff

8/10

Excellent

15 Apr 2018

Verified traveler

Nice adults only

Nice hotel in heart of ayia napa, good sized rooms although some parts tired looking. Good value

10/10

Exceptional

09 Apr 2018

Ahmad

Great hotel with great stuff

I like the hotel , the place was amazing ,near to everything you will need , the pool was so clean I really enjoyed staying at napa plaza , thanks for every thing hope to visit you soon in my next vacation

6/10

Pleasant

03 Nov 2017

Peter

Disappointing for honeymoon

Honeymoon
Contacted the hotel in advance to help decide on either their honeymoon suite or a junior suite. Junior suite was more expensive and described as having roof terrace and quiet.
Checked into hotel: room was overlooking very noisy bar on Main Street and room did not have roof terrace.
Hotel was overbooked and the evening staff were unable to assist other than giving me small standard room and were extremely rude suggesting we were being too fussy. Other guests checking in were told that there were no rooms available at all and had to move hotel at midnight.
Following day hotel management questioned if I had ever contacted the hotel. It was obvious to me that they either miss advertised the as the photos of the rooms on the website do not match, or the room I booked was not available as given to other guests.
Not the best start to a honeymoon sitting with hotel management. We were shown several other small rooms. One with small terrace but again would be in extremely noisy part of hotel. We now only had 5 nights of our honeymoon left and rather than moving and potentially losing our money we decided to stay.
Hotel management gave us compensation and we stayed in small room. They also tried to make us more comfortable and provided robes and a bottle of sparkling wine.
Whilst the hotel management made the best of things and spoke to us professionally, this was not want we had wanted.
Not a bad normal hotel but not so special

Partner

8/10

Excellent

03 Oct 2017

Peter

Conveniently located for beach and restaurants

Enjoyed stay at hotel, very relaxing, quiet and convenient. Staff were very friendly, no problems encountered during my stay.

Partner

10/10

Exceptional

26 Sep 2017

ramy

Excellent hotel

Been there twice and i'll go again everytime I'll be in ayia napa. Excellent staff..excellent location..
Highly Recommended

10/10

Exceptional

17 Jul 2017

Hussein

Very good staying

It was a great time staying everything was very good but ac was almost good not cooler as it usual

Partner

10/10

Exceptional

09 Jul 2017

Elias

Great

It was a great stay. Thanks for all the helpfull staff

Partner

10/10

Exceptional

11 Jun 2017

Nat

Fab central hotel in Napa. Not roudy.

Lovely hotel. Probably the poshest or if not one of the poshest available. No rif-raf.

Really comfy sun loungers . Plenty available even at 9.30am. May be different in peak season though.

Breakfast is great. Lots to go at. Pint of Keo around the pool currently €4.

Rooms very clean and bathroom too. Air con system is good enough too. Plenty of mirrors for getting ready2. If you can, take a long plug extension as sockets are not where they need to be ideally. Free bottle of red and white wine when you arrive. One glass sized bottles.

Definitely try Clarabel restaurant over the road. The food is amazing. Average meal price €8-12. We are there 3 nights of the week and wish we had gone more. All other usual fast food chain restaurants surround you too, in case you fancy them. Also many other restaurants to choose from. We did Hard Rock cafe for food one night too.

Hotel is about 45 mins away from airport with no other drop offs . Taxi rank is opposite the hotel too so that was good as we visited a friends hotel for a wedding. In case this helps, Napa Plaza is €10 taxi ride away from Olympic Lagoon Resort, popular for weddings .

Pool area enclosed and is beautiful. You could be anywhere.

Local calls made from the room to organise our collection did cost us. Made 3 or 4 calls, only one connected, was charged around €4 on check out. No big deal.

Will definitely stay again and would highly recommend to anyone wanting to go to Ayia Napa as this being the hotel to use.

10/10

Exceptional

28 May 2017

sue

Very good

Hotel is in the middle of busy ayia napa, close to many bars and restaurants and next to the main square. Once inside the hotel is calm and relaxing. Adults only.All the staff are excellent. Only stayed b & b, breakfast has many choices from hot to cold, even champagne. We had a deluxe pool view room which includes tea and coffee, free safe and Wi fi, toiletries, wine and fruit on arrival. Lovely big swimming pool, plenty of comfortable sunbeds. 10 min walk to harbour and beach or bus stop outside hotel to nissi beach. Would stay again

10/10

Exceptional

28 May 2017

Verified traveler

Fantasticy hotel. Staff was incredibally kind location is awesome

10/10

Exceptional

20 May 2017

Verified traveler

Excellent.

Had a very comfortable 3 night stay here 16-18 May 2017 on B & B basis. Great location in town centre, polite and friendly staff, good buffet breakfast food selection - would use again.

Partner

8/10

Excellent

03 May 2017

Sarah

Positives and negatives

We stayed at this hotel for 4 nights while on holiday.

Positives: The hotel facilities are wonderful, there is a lovely pool, reception, restaurants, games area, onsite shop, spa, parking area, tennis court and gym. There is also a shower room if you want to shower on your last day after check out which we found really useful. The staff at reception were extremely nice and accommodating. We were really impressed by the breakfast each morning - there was a great variety of food and even champagne!

Negatives: The hotel is on a very busy street not too close to the main beaches. It is a great area if you want to be close to the nightlife but for us, we found it a bit far from the water and quieter side things. I also didn't think the standard room we stayed in was quite 4 star worthy. The bathroom was very small and the bed was uncomfortable.

All this considered I would certainly recommend this hotel and stay there again!

Partner

10/10

Exceptional

24 Apr 2017

Ajay

Wonderful stay at an exclusive high end hotel.

What a wonderful surprise to find this oasis in the middle of \"The Strip\" in Ayia Napa. An unexpectedly wonderful place, elegant, classy, great vibe, location and facilities. Top end.

Partner

10/10

Exceptional

21 Apr 2017

LUKE

Terrific Hotel

It's the perfect hotel right in the middle of Ayia Napa. Not too noisy at night thankfully. Really nice pool with loads of sunbeds. Great value for money. Super big buffet breakfast that will keep anyone happy.

Partner

8/10

Excellent

17 Apr 2017

Verified traveler

Nice quiet hotel, except for nearby church bells!

This hotel is definitely somewhere we'd stay again. There's actually a rule for no noise by the pool. No children to be found, perhaps they're sold off(?) and the staff were so pleasant. Facilities were good except the rooms are a little dated, a bit warm and the beds are two beds next to one another (but odd for a happily married couple). Would definitely stay again, highly recommended.

10/10

Exceptional

16 Apr 2017

Verified traveler

Everting and every one was perpakt..love the hotel and the room.

10/10

Exceptional

08 Apr 2017

Allan

Go for it

Great stay friendly staff plenty to eat

Partner