Every service imaginable was available by just picking up the phone and asking for it. The staff were obliging and efficient in arranging transportation any time we wanted it, to any place we requested, and they were helpful in providing recommendations to places they thought we wouldn’t want to miss. They were absolutely right.
Laundry was quick, well-done and inexpensive. The private pool and the open-ceiling concept bathroom were breathtakingly beautiful, and allowed you to enjoy looking at the stars or experiencing a warm tropical rainfall while you bathed or swam!
Every single staff member was obliging and helpful to make our stay more comfortable, whether our requests were within their direct responsibilities or not. They made sure the right people were immediately dispatched to meet our every need.
The food was well-prepared and varied — a guest can choose between Western or traditional Balinese cuisine, and if you choose room service, it is prepared quickly and brought to your villa within minutes.
Our special thanks to Erik, Dewa, Widi, Robert and Ayu. They were ALWAYS helpful. Even the cleaners, gardeners and other staff too!