WP Hotel Kuala Lumpur

8/10

Excellent

24 Nov 2023

N r

Had the rooftop pool to myself most days and good size. Could do with clean. Rooms good and close to both stations

Leisure Self

10/10

Exceptional

04 Oct 2023

M

Kind staff and excellent value

This hotel is fantastic value for money. Trying new foods is an important holiday experience for me. I booked the free breakfast option, this offered many options for both asian and european diets. The coffee shop on the grou d floor offered a small but nice selection of sandwiches, cakes and pastries while the meal options came in at a similar price to the 'hole in the wall' eateries at Chow Kit.
Staff were consistently pleasant and helpful and eapecially kind when our travel plans were altered slightly.
Best of all the hotel was easy to find as it is directly under the monorail. The area between the Chow Kit monorail station and the hotel is a little sketchy at night so if you are cautious about such things carrying on to the next station (linked to the quill mall) then walking back to the hotel will feel safer than getting off at chow kit.
Internet access can be a bit patchy, especially if your phone is old and you are on the higher floors.

Friends_and_family Family

8/10

Excellent

12 Feb 2023

Kenneth

As budget stays go, WP is a solid choice. Chow Kit can be a bit noisy at night, and the hotel food is good if unspectacular. But the rooms are clean and have partial views of the towers, the rooftop pool is really nice, the location is convenient to shopping, eating, and trains, and it's an inexpensive stay. Recommended.

Business_and_leisure Self

4/10

Poor

24 Jan 2023

Nida

Area around the property was good

Friends

8/10

Excellent

24 Jan 2023

Mohd

Car park not enough

Leisure Family

8/10

Excellent

13 Nov 2022

Rafidi Anuar

Good location.

Leisure Family

10/10

Exceptional

07 Nov 2022

Suzieana

Overall okay only no wifi in the room

6/10

Pleasant

27 Aug 2022

Idil

Not much

10/10

Exceptional

08 Jul 2022

Tahir

Nice quiet location and friendly staff

10/10

Exceptional

09 May 2022

Jay

Happy with the stay.

Business Self

10/10

Exceptional

23 Jan 2022

Verified traveler

Nice

Just Nice for short stay

Business Self

8/10

Excellent

27 Dec 2020

Teh Nor Fatyma

Just dissapointed

Just dissapointment with toilet door which sliding door can’t closed properly and noisy for glass door inside also make me annoyed. Also the swimming pool the water so dirty and like not replace the new water. Just not like last time I came.

Friends_and_family Friends

8/10

Excellent

29 Aug 2020

Verified traveler

Clean and quiet. Convenient. Near a shopping mall.

Business_and_leisure Self

10/10

Exceptional

10 Aug 2020

Omar

Highly recommended. Staff is very friendly, location is very good. The room was clean and tidy. Room service is also excellent.

8/10

Excellent

17 Jul 2020

MohdRizal

Very good services....nice breakfast...cheaper than others 3 star hotel....in future will stay again if come to KL

Business Family

8/10

Excellent

13 Mar 2019

Katrin

Good location

Overall the stay was good, close to tram and train. Booked a harbor view room, but surrounding buildings were too high and window was really dirty.

Partner

10/10

Exceptional

12 Feb 2019

Verified traveler

I have booked room for 4 days and hotel is in very good location and walkable distance from twin towers

Loved the infinity pool and the view is really good,
go for it u really loves it.

Leisure Family

4/10

Poor

30 Dec 2018

Kelvin

Very hard to get parking. Limited parking place
Not encouraged to book the superior King room because the room is very dirty

10/10

Exceptional

07 Dec 2018

dorothy

Ms Dorothy Fernandes

My stay in the WP, Kuala Lumpur, was very good and memorable esp with Anika who works on check-in. Anika is very confident, knowledgeable, helpful and pleasant and also noticed is a great team member. Doubtless to say, the team was also very helpful and interaction among the group was rather welcoming.

8/10

Excellent

03 Oct 2018

willeke

Good for business travel.

Have stayed here before 2 years ago. Was good experience so has booked this hotel again. Chow Kit not the best area in town. But for wholesale shopping good location.

10/10

Exceptional

21 Sep 2018

isyafiq qamaal

Less parking space

Parking was hard. If u r lucky u will get parking behind the hotel building

Family

2/10

Poor

07 Aug 2018

Nadia

The room is okay . New hotel and nice room
but Im not sure why when i come back to the hotel and the room is smelly!
And very very rude the saba ladies at the reception is so rude !!!! Please upgrade your cstmer service !
learn to care more about your guest

8/10

Excellent

09 Jul 2018

Paul

Clean and comfortable hotel in a central location

A pleasant stay in a comfortable room, with just a short walk to monorail or hop on bus stops for exploring Kuala Lumpur in all directions. There was also a very nice rooftop inifinty pool but we didn’t have time to enjoy this as there was so much to do in the city in a short stay (recommend bird park, butterfly garden and botanical gardens!)

4/10

Poor

22 May 2018

Verified traveler

not advice to others if aircond still repair

room clean, but aircond are bad. as good as no aircond. Service counter can't print receipt whereas other hotel can. very unprofesional.

8/10

Excellent

14 May 2018

J

Comfortable stay in a convenient location.

Bed is comfortable. A/C is working but can’t adjust the temperature. TV has only very few channels. Location is excellent. The Chow Kit market 2 blocks away has all kinds of fruits at incredible prices. There is hawker stall of Asian breakfast food just few blocks away.

2/10

Poor

12 May 2018

Verified traveler

Bad service

Parking limited
Staff not friendly
Customer need to pay the parking @ basement
The staff never inform me that i need to take the receipt with me to claim tje parking fee
The most terrible hotel

10/10

Exceptional

09 May 2018

Devanesan

Best stay

Friends

8/10

Excellent

06 May 2018

Mohammad

WIFI CONNECTION IN RM 1104

Unreliable signal. Has to repeatedly called the reception to do something about unreliable signal.

10/10

Exceptional

18 Apr 2018

Verified traveler

View hotel menara KLCC n Menara Kuala Lumpur.

Happy go lucky! Nice room nice hitel nice view nice swimming pool.

4/10

Poor

11 Apr 2018

Kenneth

I had Bed Bugs or fleas - have over 16 bites all over my body. Extremely itchy even after 3 days

10/10

Exceptional

08 Apr 2018

Diana

Very good... So amazing... Very very comfortable
*Cleanliness of room/hotel
*Quality of service
*Hotel amenities
*Hotel location

Family

8/10

Excellent

04 Apr 2018

Yassin

The Hotel is good.

Family

4/10

Poor

28 Mar 2018

salmi

Hot room..like aircond not function, no iron, no pray mat,service slow

Family

8/10

Excellent

22 Mar 2018

Verified traveler

Nice hotel!

for overall, everything is good, room, facilities, staff etc..except car parking, pls help to improve as no space provided by the customer.thanks

10/10

Exceptional

20 Mar 2018

Melody

Nice room and pool area.

6/10

Pleasant

19 Mar 2018

Fadz'Lim

Nice for short trip

hotel is good but the facilities need an imrpovement

10/10

Exceptional

18 Mar 2018

Verified traveler

very pleasant stay

I booked for a room with a king bed unfortunately I was given a room with 2 single beds bcs the rooms are all full already. But that's fine overall I love this hotel and ive checked in twice.

10/10

Exceptional

15 Mar 2018

Nur Asyiqin

Best have a swimming pool . Can sleep confortable and happy with my friend sleep together .

10/10

Exceptional

12 Mar 2018

Nad

Good accommodation and nice place in the city

Hotel price ok, nice view & staff friendly. Can see KLCC & Petronas Twin tower into the room.

2/10

Poor

12 Mar 2018

Verified traveler

Worst....toilet sink stuck....aircond not cold....

10/10

Exceptional

06 Mar 2018

Amirah

Nice hotel close to the Kg. Baru,

Previous stay and also 3rd March just now, this hotel never disappoint me. This is my fourth times experience, I really enjoyed my stay. All the facilities are in good condition and overall the services given also excellent.

6/10

Pleasant

05 Mar 2018

Zachary

No Hot Shower

I did have hot shower from 3pm to the next day morning at 8am. I have called the reception, Housekeeping and Maintenance multiple times but they could fix it. I wanted to grab a shower before my evening meeting, I couldn't. I came back from my meeting, I couldn't get a decent shower. I didn't pay for taking cold shower in a 4 stars hotel.

6/10

Pleasant

28 Feb 2018

Verified traveler

Disappointed, not a 4-star hotel

Nice pool. Good location. Nice view. Nearby 7-11. Be aware of extra tourism tax of RM10/night charged upon check in. Our triple room is small, bed sheets are dirty, blood stains on sheets and lots of bugs (not sure if they are bed bugs but they are bloody). Toilet is shaky and shower leaks. These issues were brought to the manager but nothing was done. Unlikely will come back.

Family

10/10

Exceptional

26 Feb 2018

Matt

Best Rooftop Pool in town for the money

Pretty good location
Room has all u need... 40% of them have a view
Checkin was easy... Checkout they give u a giant receipt in an envelope that seems useless
The pool and view from the roof is awesome... the city is booming so the picture they use of the pool actually has a few new buildings infront of the petronas towers but u can still see alot of them
Worse thing about our stay was listening to the same 5 songs on loop at the pool bar... please fix this WP!!!

8/10

Excellent

17 Feb 2018

Ahsan

Everything was good..except the wifi and tv channels are blurry and v.limited..

Partner

8/10

Excellent

12 Feb 2018

Deva

Toilet & Noise

Toilet cleanliness is bad shower room dirty alot of hair and black dirty.

Room is noise window not sound proof results noise of public transport is really disturbing sleep time.

Lastly to look into staff grooming and uniform

Otherwise generally great location and nice hotel

10/10

Exceptional

31 Jan 2018

eiya

LOW PRICE BUT HIGH QUALITY OF SERVICES

This is my third stay at this hotel, all the facilities provided are in good conditions. The best part is they have a very nice of rooftop pool that facing the view of KL Tower and KLCC. I really enjoyed staying at this hotel.

10/10

Exceptional

29 Jan 2018

Nursyahida

Terbaik

Parking kurang

Partner

8/10

Excellent

26 Jan 2018

Verified traveler

Good stay. New hotel. Very nice
Clean.
Good staff

10/10

Exceptional

23 Jan 2018

NORAIZAN

Comfortable stay

Marvelous and comfortable stay, it would be better if extra pillows are provided. Beautiful scenery at the rooftop facing the Twin Towers and Kuala Lumpur tower.

Partner

10/10

Exceptional

21 Jan 2018

Verified traveler

The hotel is affordable and value for money, clean and close to malls. The Infinity pool with KLCC & Menara KL background view was awesome.

8/10

Excellent

10 Jan 2018

mani

It’s really worth for money and convenient to move around KL.

10/10

Exceptional

02 Jan 2018

Verified traveler

Nice stay

Family

10/10

Exceptional

01 Jan 2018

Christopher

Not far from the Monorail, KL Tower & Twin towers

A very pleasant stay, a great room, decent location, nothing bad to say. Room spacious, spotless, and very luxurious for the price paid. Breakfast not included so didnt eat at the hotel, but the in house cafe looked good.

Family

6/10

Pleasant

28 Dec 2017

Kevin

Kangaroo

Hotel was ok staff very good but rooftop area far to small to enjoy and in house food horrible

4/10

Poor

27 Dec 2017

Verified traveler

DAMP SMELL TOILET, 'WARM' AIR-CONDITIONING

Everything seem just alright when first arriving at the hotel, staff at the parking area managed to direct well for alternative parking given the parking lots provided by hotel full. Reception speed and check-in was just ok as nothing much expected initially.

The bad experience came right after we entered the room. Damp smell from the toilet which is just beside the entrance that basically had the room surrounded with the smell. Glass door for the shower area got me shocked when I closed the door, a big 'cracked' sound from the joint!

Air-condition in the room is basically a super big problem. It seem like never get cool, even after 6hours of blowing until morning with the lowest temperature setting. Terrible experience I would say given air-condition is a basic thing for a closed window room. Didn't request room change as I was totally exhausted after long drive and early morning meeting.

Sad case that I learned Hotel WP seem like a new hotel around the area but giving such condition to their guest.

8/10

Excellent

25 Dec 2017

zakienko

Very nice view of the twin tower

The hotel is close to many places of interests and very accessible by public mode. Lots of great food nearby especially the iconic kampung Baru food haven for Malay cuisines.

6/10

Pleasant

20 Dec 2017

sadness

TERRIBLE PARKING LOT

Nice hotel and friendly staff. Cleanliness on top but suddenly make my holidays sucks because of parking lot. Strategic place but really bad at parking lot. Sucks

10/10

Exceptional

17 Dec 2017

ungku majid

Nice Pool

Nice pool and good view... Price very affordable and good for money, and hotel loc also good

6/10

Pleasant

28 Nov 2017

Ayoi

Good view of infinity pool

Staff is very friendly, good accomodation, good view of infinity pool.. but at that time the pool a bit dirty

8/10

Excellent

17 Nov 2017

Verified traveler

No smile of receptionist girl

Receptionist girl no smile at all . No manners
. When checkout . She just put letter of return deposit and pen on table and not say anything to me for sign . Then when I sign . She just tke bck my letter then return my deposit tht all. without smile n thanks.

10/10

Exceptional

06 Nov 2017

Timothy

Excellent value

Great value, friendly and professional staff. They upgraded my room as they had run out of the type I booked. I was on 8th floor, Lifts in good condition and fast. Rooftop infinity pool has great views of the city. Breakfast (£4) was good with decent coffee. I enjoyed my stay :)

8/10

Excellent

06 Nov 2017

Verified traveler

Value for money

The room was good enough for the two of us but the only problem was the sink. Other than that the room was excellent.

Partner

10/10

Exceptional

05 Nov 2017

lenz

Accomodating

Room is great, staff are so accomodating. Wifi in our room is so slow, but the front desk told us about that when we checked in. And the pool is a must visit. Great for picture taking.. you can see the twin tower. 🙃 we are veey satisfied with the service. Thank you

10/10

Exceptional

05 Nov 2017

Verified traveler

The perfect hotel

Our experience was amazing, close to everything, the swimming pool has beautiful view. We recommend this hotel

2/10

Poor

27 Oct 2017

liew

Very bad

No have parking area！washroom water problem, toilet door ,wardrobe also got problem.Very bad no more next time...

Partner

8/10

Excellent

26 Oct 2017

Azman

Clean & comfort

Walking distance to major shopping mall.
Fast check inn..nice bed..silent..near restaurant.

6/10

Pleasant

17 Oct 2017

Verified traveler

Booking 1 king bed but actual gave 2 single bed

Family

10/10

Exceptional

27 Sep 2017

laila

Nice hotel wt good facilities

Nice Hotel..My kids & myself enjoyed d swimming Pool the most...

8/10

Excellent

17 Sep 2017

Mohamad Azizul Hakim

Good.

Room a bit small for twin bed. Room cleanliness can be improved. Toilet door difficult to lock. Otherwise all ok. Swimming pool very nice. Breakfast also good.

8/10

Excellent

07 Aug 2017

cleanliness is important,hope management can look into it!

some staff need to go for service training.

This is my third night stay in WP hotel, and my stay was awesome. but this morning when I went to the rooftop swimming pool, saw something disguise us by one of the staff. He use a pail and took water from the pool to wash the designated shower area,. The shower area is just located next to the pool, floor full of soap or detergent, and he just simply using the pool water to rinse it off, water from the floor are flow back to the pool, and the pool was already open for guests use. Now we know why are we sleeping last night and feel that our skin very itchy is because we ever use your swimming pool. I think this is quite serious about unhygienic. I did informed one of the reception staff about this, but it seems like nothing to him, he don't even acknowledge or apologize on this matter which I think is a bit disappointed for my third times stay. Actually I liked this hotel concept and all, relaxing, location accessible with affordable price. But they way of some staff treated their guests are disrespect at times. After this incident happened, I'll definitely think twice before book this hotel again.

8/10

Excellent

06 Aug 2017

Verified traveler

overall good

can be improve on service for front desk staff. you guys are represent the whole management.

4/10

Poor

05 Aug 2017

Adib Majid

There's much room for improvement

The hotel had some technical issues during our check-in and we have to wait like half an hour due to power failure prior to our check-in.

After we get into our room (family room) the air-condition was not working well (hot) and we had technical staff to service the aircon though there was a bit noisy sound came from the aircon nevertheless \"new hotel\".

The breakfast was too simple and frustrated to look at, they should have provided with more food varieties and selection as a 4 star hotel (self-claimed may be?) like most hotels but for us it is actually a 3 stars rated hotel to be honest.

Below of our beds were thick dust (maybe they forgot to clean it) and there were a pair of sandals left from the previous guests.

The toilet base was shaky, noisy and very annoying when we were sitting there like playing a seesaw in a playground. When we were requested to move to another room, they said there were no rooms available

The only good thing at this hotel is actually the rooftop view.

Family

10/10

Exceptional

19 Jul 2017

Izabela

Nice short stay in KL

Good location, nice view through the window, nice rooftop pool, big comfortable bed, great shower and friendly staff. I highly recommend this hotel

Family

6/10

Pleasant

03 Jul 2017

HADI

THE WP HOTEL & MALAYSIA

THAT WAS FIRST VISIT TO KUALA LAMPUR WITH MY FAMILY ,I RECOMMEND AT LEAST 10 DAYS STAY IN MALAYSIA TO VISIT INTERESTING PLACES ,IN OVERALL THE HOTEL WAS O.K. FOR SHORT STAY,I INJOY THE BREAK FAST,THAT WAS THE BEST FOR MY FAVORITE FOOD

10/10

Exceptional

02 Jul 2017

Haydon

Good views from pool, ideal location for shopping

Great views from rooftop pool, in middle of shopping precinct

Family

10/10

Exceptional

19 Jun 2017

Allan

Wp hotel - Kuala Lumpar

Excellent hotel for the price,very helpful staff and rooms were very clean with free bottles of water as well as tea and coffee. The hotel is situated between two monorail stations - Chow Kit and Medan Tuanku, both within a five minute walking distance - though, the latter station is within a rough area (especially at night). Overall, I give the hotel a 9 out of 10.

6/10

Pleasant

07 Jun 2017

Verified traveler

Overall: Good

I advice WP hotel to keep the electric power in good condition. Of the 3 nights stay, 3 nights of electric trouble in Room 1017 was experienced by us.
Aircon makes guests feel comfortable and charging of cellular phones are necessary.
Other services are good.

8/10

Excellent

04 Jun 2017

Ryoko

Comfortabale and clean Room

Hotel`s staffs were kind with hospitality. The room are clean and comfortable.There are near Big shopping Mall, AION near the hotel.It takes about 10 mins by walk. Also there are some local food restaurants around the hotel.
The price of Hotel is resonable and I highly recommend this hotel.

10/10

Exceptional

28 May 2017

Verified traveler

Very Nice Hotel

From the overall condition, the hotel is clean, nice, comfortable, spacious & give a homey feel to me. Surprise as the hotel is quiet in the night as I thought the road side will be noisy in the night as car pass by. I am quite surprise that there is a swimming pool on the rooftop which is great with the KLCC & KL Tower view. Although the car parks are very limited, but they offer car park claim to their customer. Would definitely recommend this hotel to my friends & family.

4/10

Poor

26 May 2017

Charlotte

Not clean and no carpark at all

There don't have their own car park lots. Always tell us the carpark is full and need us to park behind the tree. I don't think is safe, when I reached hotel at midnight. The car park have no security, surrounding are foreigner slept at the floor. It was so dangerous walked from carpark towards hotel. I would book again. The hotel floor still can see the dust and price tag left behind.

Family

6/10

Pleasant

13 May 2017

Verified traveler

My First Visit!

The room , bathroom and other facilities

* the condition is okay since the hotel is new. In term of room size, it is a bit small.

Location

* very far from LRT station. You have to use cab is you want to move around from your hotel. For me it quite troublesome.The hotel compound / driveway is so small as the hotel located at the corner of the block. There are several restaurants but you have to walk or cross the road . I hate walking far from the hotel. It make me tired easily. I think if you have your own car, then this hotel is good for you. The children loveeeeee the rooftop pool. The view is awesome!

10/10

Exceptional

10 May 2017

Ansar

Great location close to all main tourist attractio

Really amazing and helpful staff cleaness is at very high standard throughout hotel will deafinately book again

8/10

Excellent

08 May 2017

Justin Kent

Overall good stay. recommended !

It was wonderful stay, when i reported that my TV not functioning, hotel staff immediately upgraded my room to premier suit.

Partner

8/10

Excellent

05 May 2017

wamora

Nice hotel all facilities close

So comfortable but bit harder for parking due to limitation of space.

8/10

Excellent

05 May 2017

Verified traveler

Nice hotel with nice view

I like the view from room at night.next time I want try swimming at night.

10/10

Exceptional

04 May 2017

Sophie

This was a nice, clean hotel. A good choice for a few nights in KL for the price.

Partner

2/10

Poor

03 May 2017

Verified traveler

the food was horrible. I got rice that was dehydrated and crisp

6/10

Pleasant

01 May 2017

Naja

Quick access to Sogo

Near to Sogo and other attractions in the middle of KL..just the parking facilities is unfriendly..good choice for those staying without driving

6/10

Pleasant

01 May 2017

Verified traveler

Nice hotel.. close to the town

All facilities are good but except bathroom door cannot lock.. do not have a privacy

8/10

Excellent

29 Apr 2017

ajak

Recommended for budget travel

GOOD
1.Nice n nearest view for klcc n kl tower,esp. on rooftop pool.
2.Nearest to the shops at and famous nasi kandar at jln TAR.

IMPROVEMENT
1.Breakfast menu should be added.
2.Room quite smelly.

8/10

Excellent

29 Apr 2017

azmi

nice hotel for cheap budget

everything else is good but parking space is limited.

10/10

Exceptional

28 Apr 2017

Jude

Great hotel at a great price!

Even though the hotel is in the older part of KL the monorail is close by to move around the city and there are several nice shopping centres down the road. Quill for one has some great shops and only a 5 minute stroll away. The rooftop pool is lovely and a great view! The staff were all very helpful and I would definitely stay again. The room was compact but very clean with a small fridge and a jug for that morning coffee. A great priced hotel !

8/10

Excellent

25 Apr 2017

fai

great hotel with the low price

i love my view form deluxe room... i can see the twin tower, and sunrise just in front of my eyes!

8/10

Excellent

21 Apr 2017

Jasrine Kaur

Hotel WP is Awesome

I stay because I want to celebrate my friend birthday and we had enjoy the place....

Family

10/10

Exceptional

19 Apr 2017

Verified traveler

Great! Love the place and ofcourse the pool. Room was perfect and the cleanliness is absolutely nice.

10/10

Exceptional

18 Apr 2017

Verified traveler

Nice hotel near town

Good hotel...comfortable...good cleaning service...nice view...delicious food...good staff...

8/10

Excellent

14 Apr 2017

Verified traveler

Good location, clean hotel premises.

Partner

10/10

Exceptional

14 Apr 2017

Verified traveler

Nice hotel, KL city view

enjoy my holiday at this hotel. so in love with the swimming pool view

8/10

Excellent

14 Apr 2017

Verified traveler

Alot of room for improvement

Hotel was good(location, comfort) but unfortunately staff wasnt so welcoming and polite. They werent rude but just disappointed with welcoming and parking was refunded(as we parked in another nearby area) which is a plus point. Swimming pool was amazing.