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Sheraton Imperial Kuala Lumpur Hotel

Kuala Lumpur · Malaysia

Jalan Sultan IsmailView location

8.4/10Excellent1,000 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.8/108.8
Condition8.2/108.2
Location9.8/109.8
Neighborhood8.4/108.4
Amenities8.2/108.2
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  • Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Imperial Kuala Lumpur Hotel

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Essence, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Kuala Lumpur?

This hotel has 17652 square feet (1640 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 398 guestrooms featuring minibars and Smart televisions.

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With a stay at Sheraton Imperial Kuala Lumpur Hotel, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and KLCC Park. This luxury hotel is 1.3 mi (2.1 km) from Suria KLCC Shopping Centre and 1.4 mi (2.3 km) from Pavilion Kuala Lumpur.

Make yourself at home in one of the 398 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Conveniences include phones, as well as safes and electric kettles. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Kuala Lumpur? This hotel has 17652 square feet (1640 square meters) of space consisting of conference space and 9 meeting rooms.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 89 to 89 for adults, and MYR 44.50 to 44.50 for children
    • Covered self parking fee: MYR 125 per day
    • Valet parking fee: MYR 30 per day
    • Rollaway bed fee: MYR 141.6 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

SOGO 0.7 km / 0.5 mi
Masjid Jamek Kampung Bahru Mosque 0.9 km / 0.5 mi
Kuala Lumpur Forest Eco Park 0.9 km / 0.5 mi
Masjid India 1.1 km / 0.7 mi
Chow Kit Night Market 1.2 km / 0.8 mi
Jamek Mosque 1.5 km / 0.9 mi
Merdeka Square 1.5 km / 0.9 mi
Petrosains Science Discovery Centre 1.5 km / 1 mi
Petronas Twin Towers 1.6 km / 1 mi
Suria KLCC Shopping Centre 1.6 km / 1 mi
Kottu Malai Pillayar Temple 1.8 km / 1.1 mi
KLCC Park 1.8 km / 1.1 mi
Kuala Lumpur Tower 1.8 km / 1.1 mi
Kuala Lumpur Convention Centre 1.8 km / 1.1 mi
Central Market 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Total number of rooms: 398
  • Number of floors (main building): 38
  • Single rooms: 278
  • Double rooms: 107
  • Suites: 27
  • Accessible rooms: 4
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
Show 86 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Local and international calls
  • Car hire
  • Transfer serviceExtra charge
  • Secure parkingExtra charge
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • TerraceExtra charge
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Café
  • Bar
  • Restaurant: 3
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Outdoor freshwater pool: 1
  • Sun loungers
  • NightclubExtra charge
  • Sauna
  • Steam bath
  • Hot tub
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Vegetarian meal
  • Snacks
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    DOUBLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUB WITH VIEWSSUITE • CLUB WITH VIEWSSUI.CB-WV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOMSUI.B1-CV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE CITY VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB WITH VIEWSTWIN • CLUB WITH VIEWSTWN.CB-WV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    TWIN CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB-1

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV-1

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB WITH VIEWSDOUBLE • CLUB WITH VIEWSDBL.CB-WV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    DOUBLE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 1 Bedroom • 292 m²SUI.6S
    SUITE PresidentialPhoto unavailable16 photos

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE Presidential

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    292 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Room amenities

    • Ironing set
    • Electric Kettle
    • Telephone in the bathroom
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Mini fridge
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB-1

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW KING BEDDouble or Twin • CITY VIEW KING BEDDBT.CV-KG

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Double or Twin CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB KING BEDTWIN • CLUB KING BEDTWN.CB-KG

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    TWIN CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUB • 1 Bedroom • 42 m²SUI.CB

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB

    Room amenities

    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Slippers
    • Satellite TV
    • Cable TV
    • Telephone in the bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUBTWN.CB

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    TWIN CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SINGLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GUEST ROOM CITY VIEWDouble or Twin • GUEST ROOM CITY VIEWDBT.CV-GR

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Double or Twin GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB CITY VIEWDouble or Twin • CLUB CITY VIEWDBT.CB-CV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Double or Twin CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUBSINGLE • CLUB • 1 Bedroom • 42 m²SGL.CB
    SINGLE CLUBPhoto unavailable1 photo

    Sheraton Imperial Kuala Lumpur Hotel

    SINGLE CLUB

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB

    Room amenities

    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • DVD player
    • Toiletries
    • Desk
    • Slippers
    • Satellite TV
    • Telephone in the bathroom
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB CITY VIEWRoom • CLUB CITY VIEWROO.CB-CV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Room CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOM CITY VIEWTWIN • GUEST ROOM CITY VIEWTWN.CV-GR

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    TWIN GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEW TWO BEDSSINGLE • CITY VIEW TWO BEDSSGL.2B-CV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SINGLE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV-4

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB-1

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB KING BEDDouble or Twin • CLUB KING BEDDBT.CB-KG

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    Double or Twin CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GUEST ROOMSINGLE • GUEST ROOMSGL.GR

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SINGLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Sheraton Imperial Kuala Lumpur Hotel

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Imperial Kuala Lumpur Hotel

8.4
Excellent
1,000 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
8.2 /10
Location
9.8 /10
Neighborhood
8.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
03 Jul 2026
Bhavin
Conveniently located and good breakfast.
Friends_and_family Family
8/10
Excellent
05 Jun 2026
peter
Overall experience is ok despite that it is a bit dated.

Very comfortable bed and pillows.

Aircon was very cold. However, there are times when it felt that the Air-conditioning was Off. Perspired in the night.

Shower equipment and bidet could have been more friendly. Need to have a modern hot cold mixer and bidet should be lever on/off. Reaching to turn on n off the valve is not friendly.

Interior is like a grand old dame. Nice but can be polished up to look more grand.

Carrot cake was wonderful but took a long time to arrive with the birthday greetings.
Friends_and_family Family
10/10
Exceptional
30 Apr 2026
John
Can not fault
Business
10/10
Exceptional
14 Apr 2026
Chris
I really enjoyed my stay yet again was well and truly made to feel at home.
The Consierge team went out of their way to arrange a trip to a remote village I wished to visit and Chef Moran and his team presented some delicious food.
Self
10/10
Exceptional
02 Apr 2026
Damian
Nice relaxing hotel
Self
10/10
Exceptional
26 Mar 2026
Chris
A lovely place to stay, ideal for central KL. I stayed in a lovely spacious room, all the staff were extremely polite, approachable, knowledgeable and keen to assist. Consierge Hafizi and Chef Moran people of note.
Self
10/10
Exceptional
07 Mar 2026
Pawan Kumar
Every thing was good
Self
10/10
Exceptional
20 Jan 2026
Steven
Really enjoyed our 3 night stay here at the start of our Malaysia holiday. The hotel is located within an easy 15 min walk to the Petronas Towers and KLCC. Helpfully, the Avis car rental office is also located at the ground floor business lobby, which made out subsequent hire car pickup very easy when we checked out

The hotel is of a more traditional, grand style. The rooms have recently been updated and modernised and are very comfortable. The gym was excellent and the outdoor pool very pleasant after a morning of sightseeing in the heat. Lots of fresh towels always available. We had an Exec room which meant we got access to the club lounge where complimentary cocktails/drinks and snacks were available each evening and made for a relaxing start to the evening

The staff were always friendly and helpful, particularly so in the main lounge area where we enjoyed relaxing with a drink. Breakfast was excellent as ever for a Sheraton, with lots of choice for all nationalities and the usual polite and efficient service.

Would happily stay here again when visiting KL
Leisure Partner
10/10
Exceptional
06 Jan 2026
Amin
Excellent service from the moment we arrived until the very end of our stay. The staff were truly fantastic—friendly, professional, and always helpful. The room was very comfortable and impeccably clean throughout our stay. Breakfast was enjoyable, with a good variety of options, although international choices were somewhat limited. The fresh-pressed juices were excellent.
Business
10/10
Exceptional
03 Jan 2026
Ziad
The room was super excellent!
Leisure Family_with_children
8/10
Excellent
10 Dec 2025
Sium Kan
Room is quiet and generous in size, sound proof is excellent on the top floor .
Unfortunately the front desk look tired and doesn’t not smell clean or fresh.
Business_and_leisure Partner
8/10
Excellent
04 Dec 2025
Hassan
The room was clean. The staff were helpful.
Business
10/10
Exceptional
30 Nov 2025
FERNANDO
Very Nice and helpful Staff.Thank you so much!!
Leisure Family
8/10
Excellent
28 Nov 2025
Dinesh
The room was in good condition and the staff were very friendly.
The pool area and spa were facilities were nice to use especially to relax in the evening
Leisure
10/10
Exceptional
16 Nov 2025
Charles
Good
10/10
Exceptional
13 Nov 2025
Barbara Amelia
Everything at sheraton was superb
10/10
Exceptional
21 Oct 2025
William H.
I’ve stayed in many hotels, but I have to tell you this one is the best I ever stayed in Well worth the money
Business_and_leisure Self
8/10
Excellent
05 Oct 2025
Wai Lun Raymond
Bathtub is not clean enough.
Business Friends
10/10
Exceptional
13 Sep 2025
Sagar
The room offered breathtaking views, a spacious and elegantly designed interior, and a luxurious bathroom. The staff is exceptionally friendly and attentive. Neighborhood was very walkable and close to important areas.
Leisure Family
8/10
Excellent
03 Sep 2025
Uvaiz

Decent hotel but rooms are dated

Decent hotel situated centrally. The rooms are dated and show signs of neglect. But overall good place to stay if you want to in that location
Friends_and_family Family
2/10
Poor
25 Aug 2025
Truc
They give us room 3726, the size of the is good. Apart from the size nothing is good. The room smells from sewage is so bad that make me vomited everytime I entered. Could hear toilet water flushing from other constantly it’s impossible to sleep.
Ask for different room, but was full so they just said sorry.
Business
10/10
Exceptional
24 Aug 2025
JEE HAE
nice staffs
10/10
Exceptional
24 Jul 2025
Sougata

Awesome Experience

Its a great stay in the Hotel, amazing breakfast, very clean, heart of the city and great stuffs.
Friends_and_family Family
10/10
Exceptional
11 Jul 2025
Janette
Friendly and helpful staff!
Self
8/10
Excellent
18 Jun 2025
TZE WEI
It is old-school luxury and that's why I love this hotel. The room is very spacious, quiet (even though fronting a main road), with nice gym and spa. Connectivity is good too - I can walk to the monorail, LRT and MRT, all within easy reach. Definitely recommended!
Business_and_leisure Self
10/10
Exceptional
10 Jun 2025
Rahma
I was satisfied during my stay 🌺☺️
Self
10/10
Exceptional
04 Jun 2025
Sailesh
Excellent property, very helpful staff
Leisure Partner
10/10
Exceptional
21 May 2025
craig
Great value 5 * hotel ,fantastice staff the beds and bedding was amazing
Self
10/10
Exceptional
12 Apr 2025
FAHAD
Incredible, especially the breakfast buffet!!! Just know that 'hot' water will be just warm, apart from this, it's a 10 out of 10
Leisure
6/10
Pleasant
11 Apr 2025
Dipak
Good hotel but had issues with hot water. Needed to run tap for almost 15 minutes to get hot water. Good location next to monorail with a cheap mall nearby. Nice Indian restaurant in the hotel.
Leisure Family
10/10
Exceptional
03 Apr 2025
Richard
Great room
6/10
Pleasant
03 Mar 2025
Alireza
Hotel need the maintenance and renovation I think
Business Self
10/10
Exceptional
17 Feb 2025
Marcus
.
Leisure
10/10
Exceptional
15 Feb 2025
Anita
The shower, bathtub & bathroom sink not draining. Dirt coming out from sink if taking a shower or having a bath. A great place with staff are amazing over good custom service.
Leisure Family
10/10
Exceptional
14 Feb 2025
Cynthia

Great hotel and location in KL

An overnight before flying home the next day. Enjoyed relaxing by the pool. Great size room with view.
Top Recc. The little row of restaurants- left, left as you exit front of hotel……
Friends_and_family Friends
10/10
Exceptional
05 Feb 2025
YUHNIAN
Where to start!! Sheraton Imperial Hotel Kuala Lumpur has been my second home every time I'm visiting Kuala Lumpur.
This year is my 5th visit to Sheraton Imperial Kuala Lumpur. My visit lasted 3 weeks to a month/per visit.
Make it special this year is The Chinese Lunar New year with all Chinese New Year decorations and Lion Dance performance.
Let's start of an Excellent hospitality provided by the ladies and gentleman from Sheraton Imperial Kuala Lumpur that kept me coming back over and over again!
From the moment you step on the entrance carpet, the warm greeting and warm welcome given from all the Door man/Bellhop with a smile.

This trip I managed to experience all facilities in the hotel. My room reservation is on the club level.
The ladies and gentleman at the club always professional and friendly. To: Sha and Chung: Exe Club Lounge

Essence( the cafe ) I had breakfast there almost everyday. The staff are very friendly and accommodating. I can't remember her name, she is the chef at the Soup and Tim Sum Station. She so friend and patient even i saw some customer giving her hard time just because she don't understand what the guest need.
5 stars to ms.mek
Bell, mr mokthar.
Spa, ms shah.
Bartender, mr vino.
Concierge, mr Logan and mr anuar,deen
Housekeeping, ms zainadah
Hotel manager, mr afendy.
Japanese restaurant, mr faizal.

Will be back soon!!
Leisure Self
6/10
Pleasant
26 Jan 2025
Ng
Firstly I honestly loved to stay at this hotel because of high rise room and smoking indoor of the room.

So i booked this hotel again after few month later, i required the receptionist that i wanted a smoking room via online but they didnt inform us that the policy and regulation has implemented that smoklng is not allowed in all the room after only checking in. If i had known about that new policy, i would not booked this hotel.

And the service seems not good is that compared to my last stay especially those receptionist/counters who are unfriendly and no one was there at night sometimes and even we called the receptionist but no one answered...
Wondering what were the receptionists doing at the wee hours???

Lastly, these essential toilet never top up after day by day and we asked them to top up like shampoo, shaver since 4 days, so frustrating...

We would not book this hotel again in future. Best to you
10/10
Exceptional
24 Jan 2025
Linda

Excellent holiday hotel

Family Christmas vacation
Lots of celebratory dining and decorations
Great location
Friends_and_family Family
10/10
Exceptional
24 Jan 2025
Alptekin
The staff were cooperative and kind
10/10
Exceptional
20 Jan 2025
Nigel
Friendly and helpful staff
Leisure Partner
8/10
Excellent
15 Jan 2025
Ali
The place is old and needs maintenance.
Our air-conditioning was running even we had turn it off and they couldn't fix it.
Leisure Family
10/10
Exceptional
09 Jan 2025
Jason
Room was spacious and well appointed, staff were amazing, friendly and always available
Partner
6/10
Pleasant
07 Jan 2025
Danish

Very good location parking not free and hotel date

Very old hotel in a very good location service was lacking and hotel needs renovation. Was given a smoking room which had to be changed. Baby cot had chewing gum stuck to it which my child put his mouth on. Ants and insects in the room. Breakfast was very average and the juice lady didn't feel like serving us any of the 6 days we were there
Friends_and_family Family
6/10
Pleasant
27 Dec 2024
Ashish
Ok
Business Self
10/10
Exceptional
06 Dec 2024
Shengfu
Excellent experience. Plan to stay again.
8/10
Excellent
29 Oct 2024
Neha
Property was located at a convenient location
10/10
Exceptional
10 Sep 2024
reginald
It is an amazing hotel!
Leisure Family
10/10
Exceptional
02 Sep 2024
Verified traveler
Wonderful and friendly front desk. They go out of their way to be helpful.
Self
4/10
Poor
12 Aug 2024
Edward
This Sheraton is old and dirty with a lot mucks in the Bathroom. The mall coress the street is old and dead. Never go back
Business_and_leisure Family
8/10
Excellent
11 Aug 2024
Juarez Jose
Nice accommodation and responsive crew.
Business_and_leisure Partner
6/10
Pleasant
11 Aug 2024
Mhd Soubhi

Good location, bad place to stay.

So we check in around 10 pm and one of the rooms where real smells humid and has water drops coming from the AC in the dressing room. We asked for changing the room, so this has not been taking seriously, so I needed to step down and re ask the receptionist for that. Funny enough she wanted me to provide pictures proving that. Then room changed to a different floor, so now my kids are 10 floors away, as they claimed no available rooms in the same floor. I accepted as I had no other option, we moved to the other room and it smells terrible, seems it had been left with no AC for long days. My wife decided to go and have a fight with took a plenty of time with some anger level, then we secured a room for the kids 4 floors away which was decent.
Upon check out we asked for bell boy to help with the language but never came, so I had to take everything down myself, when I saw the bell boy down hr apologized claiming that he is so busy.
Very low quality hotel and super old, can’t be considered as Sheraton, though the location is awesome and very close to everything. Will never repeat.
Friends_and_family Family
6/10
Pleasant
10 Aug 2024
Kwee Hian
There not a lot of check in counter. I was told that the hotel staff will call when the room was ready but there is no call till 345pm where I have to go to the counter to check for my room.
Leisure Self
8/10
Excellent
04 Aug 2024
Daniel
Friendly staff. Good location. Recommend the spa. The cleaner let down the experience. Most days there would be something missing from the room that needed to be replaced, but when I called they fixed it up immediately.
Business_and_leisure Self
8/10
Excellent
03 Aug 2024
Younes
It was good
Leisure Family
10/10
Exceptional
24 Jul 2024
Mr

KL

Great place to stay
Self
4/10
Poor
20 Jul 2024
Karkeem
The hotel in its self was very beautiful but on arrival we were scheduled to check in at 1500 but due to system errors we were made to wait almost two hours after our scheduled check in time which was very frustrating and there were not enough attendance at the front counter to support checking in personnel it was a very big back up
Leisure Friends
10/10
Exceptional
14 Jul 2024
Hilary Ayikwele
Had a wonderful stay, the bed was extremely comfortable and the people extremely welcoming!
Leisure Self
10/10
Exceptional
11 Jul 2024
Rashmika Ravihansa
Good
2/10
Poor
17 Jun 2024
WONG
Ktqbye.
10/10
Exceptional
03 Jun 2024
Gurmeet
Staff was very helpful in every step
Leisure
10/10
Exceptional
01 Jun 2024
Aladdin
Steph are very helpful and kind the best hotel with very friendly people they make our stay pleasant everything about the hotel and the people is fantastic
Leisure Family
10/10
Exceptional
31 May 2024
ng

Excellent

The room is super clean and comfortable to sleep
Breakfast is so so and not much variety of food but good though.
Their service is excellent
Self
10/10
Exceptional
16 May 2024
David
Every one of the staff I interacted with were excellent. All were help full, polite, and happy pleasant people. I cannot think of anything I did not like.
Leisure Family
10/10
Exceptional
23 Apr 2024
Ahava Sarah
Wonderful lobby area that is breathtaking to behold.

The rooms are very large ... however this is an old property and this is noticeable in the rooms that could do with a makeover.

However the lobby area is exceptional. And makes up for everything.

Great service as well. Hospitality gets top marks!
Leisure Self
10/10
Exceptional
17 Mar 2024
Yasuaki
The room, breakfast and atmosphere of the hotel is very nice.
Around the hotel, there are many kinds of nice restaurants.
Leisure Self
4/10
Poor
06 Mar 2024
muhamad
We had booked a king room and received a smoking room. The reception said they will change our room the next day but they didn’t have any non-smoking room even tho we reserved one and prepaid for it. We spent 6 days in a smoking room with a terrible smell that bothered us throughout our stay. At times we will go down to the mall across the street to spend time. The staff was very friendly but I will not be returning here next year
Business Partner
8/10
Excellent
03 Mar 2024
Phan
The front desk service is not so great and efficient. Carpet in hallway has many stains on 28th floor.
Business
6/10
Pleasant
15 Feb 2024
Vincent
Property needed upgrades and modernized
Leisure
8/10
Excellent
31 Jan 2024
thanh
Small refrigerator not working
Thermostat control not working
Manual turn on, switch off Thermostat
Partner
10/10
Exceptional
21 Jan 2024
Selvan

Fabulous

Had a fabulous stay. Booked the club room which gives access to club lounge which provides snacks, drinks throughout the day and cocktails in the evening. The breakfast buffet is the best I've seen with an international selection. The pool area is lovely and very relaxing considering we were in the middle of a city. Easy access to transport. Would suggest get the Grab app which is a cost effective way to get around
Partner
2/10
Poor
30 Dec 2023
khosru
This is our first trip to Malaysia and after this experience this will be our last trip. This experience has definitely put me off coming back. I booked 2 rooms in March 2023 for December 2023 and requested rooms to be next to each other because we're travelling with our children. The Hotel failed to acknowledge our request and we only found out when we arrived at the hotel. We had to wait a long time at the lobby. This hotel staff is very unwelcoming. The staff at the reception offered us 2 rooms in different floors, which is not suitable having the children on another floor. Other option given was rooms in the same floor but it is smoking room. The whole floor and the room smelling like an ashtray. The deco, bathroom and staff is nothing like a 5 star hotel.
Sheraton Imperial Hotel as a 5 star is misleading.

Ive witnessed how staff treat (bum lick) other communities (non Asian). Maybe thats how they are.
I've travelled a lot but this is the worst, worst than 1 start hotel.

NEVER AGAIN!!!!!

DONT WASTE YOU MONEY AND EXPERIENCE
Friends_and_family Family
6/10
Pleasant
25 Dec 2023
JUN KYU
I love to stay this hotel due to the location.
However it was disappointing during this trip.
I booked a room for three (3) persons however only two (2) towels & slippers were prepared.
The lever of the toilet was broken.
I requested a stuff to rectify them however he didn't.
Therefore I remined another stuff of these.
Leisure Family
10/10
Exceptional
24 Nov 2023
Nadiah
Had a wonderful stay at Sheraton for my mum's birthday - they even surprised her with a slice of cake when we ordered room service.

Room service food was a bit of a letdown (the steak and lamb chops were under seasoned and quite tasteless) but breakfast buffet was wonderful.

Would definitely come back for the service and comfort provided.
Friends_and_family Family
6/10
Pleasant
15 Oct 2023
Johnny

So so

It was a sub-par Sheraton, it did its job for our over night stay in KL before heading to our final destination. The front lobby is pretty grand, rooms are decent in the Club level but service needs improvement. From check in to food service.
Friends_and_family Family
10/10
Exceptional
25 Sep 2023
Peter

My home in Kuala Lumpur.

Top notch in every aspect. This was my eighth stay since 2010. My family and I thoroughly enjoyed the comfort and convenience. Friendly and professional staff.
Friends_and_family Family
10/10
Exceptional
23 Sep 2023
jeffrey

Great stay at the Sheraton Imperial

The.hotel was excellent and very good value for money
Only a short distance from the Pavilion shopping strip
Staff were super helpful
Friends_and_family Family
10/10
Exceptional
21 Sep 2023
MUHAMMAD SYAFIQ HANAFEE
Great stay
6/10
Pleasant
21 Sep 2023
Song
Room is not up to 5 stars standard. Need to upgrade. TV reception is bad, so is the wifi.
Business Friends
4/10
Poor
26 Aug 2023
W

Crap business centre

I went to print document out in business centre (as instructed by reception) but no paper in the printer and the printer was not one connected to your computer??? Poor poor approach - somebody should be checking??
Business
8/10
Excellent
09 Aug 2023
Oscar

Very satisfied

Great service and the bed was super comfy. The room was very big, but could do with some refurbishing. Overall very satisfied with our stay!
Partner
10/10
Exceptional
24 Jul 2023
Chheng
.
8/10
Excellent
16 Jul 2023
Alvin
Room reeked of paint and turpentine, but was given a change of room after 3 hours. Other than that, our stay was pleasant.
6/10
Pleasant
25 May 2023
TSZ WAI MICHAEL
The design of the shower without common sense, the bathroom is like a reservoir after take a shower. Do you expect the customer to use bathtub everyday?
Leisure Partner
10/10
Exceptional
18 Apr 2023
Rajiv
Clean hotel, spacious room, well serviced and friendly staff.
Business_and_leisure Family
10/10
Exceptional
02 Apr 2023
Michael
Easy access to public transportation. Good shopping, restaurant and fast food options. Pool was nice, but outdoors and it was pretty hot. I could not figure out how to turn on the spa. Gym facilities were quite nice, Breakfast buffet offered a wide selection of Eastern and Western foods.
Leisure Family
10/10
Exceptional
20 Mar 2023
Afiq
good interior
Leisure Family
10/10
Exceptional
28 Feb 2023
allaine

Worth coming back

I recently had the pleasure of staying at the Sheraton Imperial Hotel Kuala Lumpur, and I must say, it was an amazing experience. From the moment I arrived, I was impressed by the exceptional service provided by the staff. The housekeeping and doorman were always friendly and attentive, and made me feel right at home.

The bed in my room was incredibly comfortable, and I slept soundly throughout the night. I was also pleased to find that the room was impeccably clean, and had all the amenities I needed for a comfortable stay.

In the morning, I enjoyed a delicious breakfast that satisfied my cravings, and the location of the hotel made it easy to explore the city. Overall, I would highly recommend the Sheraton Imperial Hotel Kuala Lumpur to anyone looking for a fantastic hotel experience. The management should be proud of the wonderful service they provide and the level of comfort they offer to their guests. Thank you for a truly unforgettable stay.
Friends_and_family Family
4/10
Poor
24 Feb 2023
Eng Chiang
Its looks dated. And the pool restaurant was a good and busy Spanish restaurant, now it is deserted and in the sad state.
Leisure Partner
8/10
Excellent
30 Jan 2023
KIM JOO
I AM GIVING A FRANK RATING FOR THIS HOTEL, HOTEL ROOM IS GOOD BUT A BIT AGED, BUT CONFORTABLE, LOCATION OK, SERVICE OK, BUT THE BREAKFAST IS JUST NORMAL NOTHING FANTASTIC (ONE MORNING WE GOT COLD PORRIDGE AND INDIAN FOODS, FLOOR MANAGE MR THEVAN IS AWARE OF IT) .
Partner
8/10
Excellent
08 Jan 2023
Verified traveler
bathroom too old
the corner of shower room is not clean
some bacteria grow
Self
8/10
Excellent
02 Jan 2023
Ka Yin
Overall is very peaceful and clean. Just one female front desk staff is not very helpful
Leisure Partner
8/10
Excellent
02 Jan 2023
Karl Magracia Cherrylyn
Just okay with no wow factor. Clean and comfortable for an old hotel. But staff and facilities ok but nothing to get excited about here.

Don’t bother with a club room as the club lounge is packed and people are like a load of vultures as the small bites and drinks are free.

We had to stand as no tables were available to sit down!

Sheraton sort out your club lounge instead of your staff just passively standing there!!

I think there are better hotels in KL so check those before booking here!
Leisure Family
6/10
Pleasant
02 Jan 2023
Taberez
We stayed in this hotel for 5 nights on a family holiday. The hotel is good with good room size. However, the services are quite disappointing. After we checked in, we noticed that there were no towels. We have to ask for them. They brought the towels, but didn't bring the bath mat and I have to ask for it again. Next day, they cleaned the room, but didn't fill up the soap and shampoo bottles. We have to ask for it again. Similarly, for breakfast, you have to stand in the queue for 10 to 15 minutes before being seated. You should avoid this hotel, if you can as there are plenty of options around this area and the KL city.
Friends_and_family Family
6/10
Pleasant
02 Jan 2023
Taberez

Good hotel, but disappointing service

We stayed there for 5 nights on a family vacation. The hotel is good with good room size. However, the services are quite disappointing. When we checked in, there were no towels in the room and I have to ask for them. They brought towels, but no bath mat and I have to ask for it again. Similarly, next day they cleared the room but didn’t fill up soap and shampoo bottles. Importantly, you have to stand in queue for 10 to 15 minutes to get seated for breakfast. Avoid this hotel if you can as there are many options around this area and in KL city.
Friends_and_family Family
10/10
Exceptional
29 Dec 2022
Patricia
We love the huge room size and the design of the room.

Although during the stay, we found the rooms were not supplied with face towels and one of the room’s bathroom sink stopper did not work, but these are quickly resolved by the hotel.
4/10
Poor
23 Dec 2022
Rayner
Tissue and toilet paper not replaced
Partner
10/10
Exceptional
22 Dec 2022
Loy Keat
The hotel is near to MRT station which is convenient to access to other areas in the city. Besides, the quiet surrounding also can have some peace of mind and relaxing.
Leisure
10/10
Exceptional
21 Dec 2022
Naoki

Great stay

The property is good and well located
Partner
10/10
Exceptional
21 Dec 2022
Josephine

A lovely stay in KL

We have stayed in this lovely hotel for 3 nights for my birthday celebration. They gave us a petite birthday cake to surprise us. So sweet. The room is very spacious, clean, bed is so comfy too. Everything is perfect. We stayed at 32/F with lovely city view. Breakfast is not bad especially love their breads & pastries, they can also do fresh juice at spots too. It’s school holiday so many people but they seem to manage well too. The hotel is very near to LRT & MRT so the proximity is good as well. Highly recommended.
Partner
8/10
Excellent
19 Dec 2022
Kam

Have a break before Christmas

The staff was very friendly and helpful. Our room has a bit of problem and they changed our room immediately.
Friends_and_family Family

Location & surroundings

Sheraton Imperial Kuala Lumpur Hotel
Jalan Sultan Ismail, Kuala Lumpur, Malaysia

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Sheraton Imperial Kuala Lumpur Hotel

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