Name: Taman Surgawi Resort & Spa
Address: Bri Kcp. Karangasem, na, Karangasem, 80811, ID

8/10

Excellent

20 Jun 2025

Jesmond

Its was good

6/10

Pleasant

27 Jun 2024

Rojarani

Staff was great. Treated us well and took good care of us. The villa we were in was also clean and had a comfortable stay. But this is not a resort. Place was deserted, and a bit rundown. I could see this would have once been a resort but now the paints peeling, bathrooms fixtures all old, towels were all well used. Just a 2-3 star property with a comfortable stay. This town wqs deserted as well. We went out to get some food at around 6:3000pm but the town was all dark and shutters were closed already. Like a deserted down as well. We found a decent looking gas station and a Boba place open. So had something to eat.

Leisure Family

4/10

Poor

04 Sep 2019

Wendy

Disappointing

The biggest issues with this hotel are the food and the feeling there’s cost cutting at every corner. I paid $136 a night and for Bali there are much better deals to be had.
The beds are great, pool sparkling.
Dinner was awful, breakfast so so.
Mosquito nets were needing a wash.
Water
Provided was in the smallest bottles available, no soap at basin, one roll toilet paper and staff were mainly trainees. Trainees are fine if well supervised but dragging out suitcases half off the ramp so the soft part dragged up the concrete edge should be avoided.
A small dispute on checkin was impossible to resolve with the language issue

Friends

10/10

Exceptional

27 May 2019

Verified traveler

One of the nicest places I have stayed in. Pool and landscaping is amazing. Great service and staff. Nice breakfast. Villa was very big and clean. A few upgrades to the shower and bathtub area would be nice as well as a small bar of soap to wash your hands. Overall a beautiful place. Wifi unfortunately was very intermittent.

Leisure Friends

8/10

Excellent

24 Sep 2018

Penny

Good location , nice views ,clean and nice facility

6/10

Pleasant

06 Aug 2018

Verified traveler

We had a great stay at Taman Ujung. The staff in the restaurant was amazing. Really loved the fried noodles. They were really friendly. Also, Made, the hotel manager was amazing. So helpful and responsive to emails. Thank you, Made!!

There’s def one thing that could have made our stay better:

NOISE LEVEL. We were not able to sleep in at all for the 2 nights. Starting at 6:45am in the morning every morning hotel staff would yell at each other outside our room. The villas has really thin walls so you can hear everything outside. They were yelling up until 11pm outside our room while setting up for an event and then was at it again at 7am in the morning. I wish the staff was more mindful of the comfort and privacy of the guests in the morning. You could hear them laughing and yelling for hours in the wee hours of the morning and the carts with wheels against cobblestone woke us up. Maybe be more quiet until at least 8am or 9am?

10/10

Exceptional

04 Jun 2017

Verified traveler

Outstanding hotel. A real gem.

Extremely quiet, we stayed for 7 days and it felt like our own private hotel. The pool is incredible (the photos do not do it justice), and is almost always empty.
The rooms are massive, immaculately clean. We had a double (family of 4).

10/10

Exceptional

28 May 2017

Emma

Amazing hotel!

Lovely hotel. Rooms fantastic and spacious, food amazing, pool great and staff are all very friendly and helpful!

Would definitely go back!

10/10

Exceptional

23 Apr 2017

Josue

Unexpectedly good.

I booked this hotel because it was close to two places I wanted to visit. I was not expeting much, but it turned out to be extremely good.

Check in was fast and easy. All staff, from the front desk clerks to the gardner were extremely friendly and made you feel comfortable while at the hotel. The room (villa style) was so spacious and pleaseantly set-up, it had a huge room, a balcony, a small kitchen and an spacious bathroom with a nicely sized closet. The room and the balcony had excellent views overlooking the water palace, the beach and neighboring islands to one side and a montain range to the other. The bed was extremely comfortable. The gardens are well taken care of, the have flowers everywhere, but some of the trees (especially thore around the pool) are recently planted and still need to grow. There's a central area beside the pool which will make for a lovely wedding or ceremony. The pool is open 24 hours, great if you spent your day outside and want to relax a little in the night. Location is good for the area, 15 minutes to Virgin beach, 3 minutes to water palace, 7 minutes to Amlapura, vlore to rice paddies and a lovely view of Mt. Agung.

The restaurant personnel is helpful and friendly, some of the menu options, especially local ones are great, others need some work.

On the cons: The road in front of the hotel is a dirt and stone one, and not in the best conditions. The room was a little dusty. There are no bars or restaurants close by.

10/10

Exceptional

24 Aug 2016

Perry

A Paradise in Extreme East Bali

This new hotel only had 7 people staying here when we were there. The staff went out other their way to ensure we had a great time- prices were reasonable for food and touring; we went to Amet beach twice, had a don't miss lunch at the Water Place, ate two dinners at Le Zat in Chandi Desa. And did a Day Tour too! Great value in a rather unexplored part of Bali. I've been there 30 times and there's always new things to see do and experienced.

4/10

Poor

29 Jan 2026

Victor

Out of nowhere. Impossible to get a driver to take us out for dinner. Food was really bad. We were only one of two rooms booked, so that might be why they didn’t really into serving us well. Hotel was no help for a driver as well which was a bit frustrating. Nice pool though. Rooms were decent.

Friends_and_family Family

8/10

Excellent

20 Aug 2025

Noriko

部屋前から少し見える海、満点の夜空が素敵でした。特別な綺麗さや便利さを求めなければ、落ち着いて過ごせる場所です。
朝はイスラムのコーランが聴こえてきます。異国情緒な音色で心が洗われるような感覚でした。
近くには広い水公園があり、朝一が人も少なくおすすめです。海も近いので、のんびり旅には最高です。
車やバイクなど移動手段は確保した方がいいです。

Leisure Family_with_children

8/10

Excellent

07 Sep 2024

van GoghGogh

I donot like Gecko.
but,he walking around my room.

I cannot yose this TV .

8/10

Excellent

20 Aug 2024

Helen

Das Hotel an sich ist total in Ordnung. Ziemlich in die Jahre gekommen. Die Zimmer sind sehr groß und geräumig. Allerdings auch renovierungsbedürftig. Insbesondere die Badezimmer. Die Hotelanlage ist sauber und mit einem großen Pool ausgestattet. Dafür das kaum bis gar keine Gäste da sind, gibt es unheimlich viel Personal. Es sind alle sehr bemüht und hilsbereit. Wir waren dort nur 2 Nächte. Daher absolut in Ordnung.

Leisure Family

8/10

Excellent

16 Aug 2024

Joanna

Esta muy bien ubicada ya que tienes las tienditas y centro comerciales muy cerca, enfrente esta el hard rock, lo único que no me gustó fue que las 3 albercas las cerraban a las 6pm así que no nos dio tiempo de meternos, pero fuera de eso tiene ubicación privilegiada y el personal es muy amable

Leisure Partner

8/10

Excellent

30 Sep 2023

Benjamin

Bel hôtel

Accueil avec collier de fleurs et verre de bienvenue. Belle chambre et très piscine. Déçus par le petit déjeuner et la wifi.

Partner

6/10

Pleasant

25 Jun 2023

Chasoo

가성비가 훌륭한 리조트입니다

아주 깨끗하다고 할 수는 없지만 전체적으로 청결상태가 좋고
직원들이 매우 친절하고 숙소가 아주 자연친화적입니다
숙소 내 마사지가 아주 훌륭하고 조식이 괜찮습니다
숙소에서 바닷가 쪽으로 내려가면 공원이 있는데 아주 좋아요
다만 발리의 중심가와는 거리가 꽤 멀어서 투어를 예정하고 있다면 이동거리가 길다는 단점이 있습니다

Friends_and_family Family

8/10

Excellent

24 Nov 2018

Daniela

Staff very nice. They care of all !!!
Pool very big. Each room is a separate house, big room and big bathroom.
Good for 1 night.
The must have of this hotel is that we had the last room with view on the amazing Garden: Taman Soekasada Ujung.
We can buy tickets at the reception to visit the garden and they open the door to the garden which is just in front of our room/hause.
During our visit, the driver from hotel pick up our big luggages in our room and join us 1h later in the main entry of the garden which is in the opposite of the secret entry close to our room and drive us to Lovina Beach directly to next hotel LovinaLife that we recommend.

Partner

8/10

Excellent

15 Jul 2018

Verified traveler

nice hotel

空港からは遠いですが、とても感じのいいホテルでしたね
景色も良くていうことなし
静かです
食事は美味しいです

10/10

Exceptional

04 Jul 2017

Tom

Gute Lage für Ausflüge mit tollem Ausblick

Relativ abgeschieden befindet sich das Ressort direkt neben einem Hindutempel. Der Strasse wird gerade gebaut so das der Zugang bald einfacher sein sollte. Der Pool und das Frühstück sind gut. Die Zimmer ausreichend groß. Bad ist nicht unbedingt westlicher Standard aber völlig i.O. Da wir einer der wenigen Gäste waren, war die Belegschaft extrem bemüht. Leider schon etwas zu viel den beim Abendessen wurde gefühlt jeder Bissen mitgekauft. Alles in allem aber schönes Ressort mit Gelegenheit des Besuches von Taman Tirta Gangga oder auch Pura Lembuyang Karangasem.

Family