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Hotel Chicoutimi

Chicoutimi-QC · Canada

460 Racine EstView location

8.8/10Excellent1,027 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Chicoutimi

Hotel Chicoutimi is 0. 6 mi from Center Georges-Vézina arena. This boutique hotel offers original art work, 3 on-site restaurants and views of the Saguenay Fjord. Free WiFi and a coffee maker are included in every guest room. Regional art work and a work desk with chair are also included.

Rooms also offer environmentally-friendly bath amenities, which are made in the hotel's own soap shop. A health center and well-equipped gym are available at the Chicoutimi Hotel. Guests can visit the hotel's boutique store or use the business center. Restaurant Inter at the Chicoutimi Hotel serves Mediterranean cuisine.

The hotel also offers the Rouge Burger Bar and room service. Guests can enjoy an espresso or a latte at the coffee shop, which also serves gelato, sandwiches and salads.

Read more about this hotelShow less

A stay at Hôtel Chicoutimi places you in the heart of Saguenay, steps from Cathedrale Saint-Francois-Xavier and 3 minutes by foot from Saguenay River. This golf hotel is 0.4 mi (0.6 km) from Théâtre C de Chicoutimi and 0.5 mi (0.8 km) from Zone Portuaire.

Make yourself at home in one of the 86 individually decorated guestrooms, featuring kitchens with stovetops and microwaves. 36-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests can access their rooms with a mobile device.
    • Contactless check-in is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Property Registration Number 2024-11-30, 040095
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately CAD 20 to 20 for adults, and CAD 15 to 15 for children
    • Pet fee: CAD 40 per pet, per day
    • Service animals are exempt from fees
    • Crib (infant bed) fee: CAD 9.99 per stay
    • Rollaway bed fee: CAD 9.99 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Cathedrale Saint-Francois-Xavier 0.1 km / 0.1 mi
Saguenay River 0.3 km / 0.2 mi
Zone Portuaire 0.3 km / 0.2 mi
Théâtre C de Chicoutimi 0.7 km / 0.4 mi
Place du Citoyen 1 km / 0.6 mi
University of Quebec in Chicoutimi 1 km / 0.6 mi
Centre Georges-Vezina 1.1 km / 0.7 mi
Petite Maison Blanche Museum 2.1 km / 1.3 mi
Sacred Heart Parish 2.1 km / 1.3 mi
La Pulperie de Chicoutimi Regional Museum 2.6 km / 1.6 mi
Place du Royaume 3 km / 1.9 mi
River Mill Park 3.9 km / 2.5 mi
Club de Golf Le Ricochet 4.1 km / 2.5 mi
Parc Mille Lieux 5.5 km / 3.4 mi
PKC 6.8 km / 4.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 86
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
Show 30 more facilities & services
  • Room service
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast
  • Snacks
  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • Ski pass
  • Golf practice facility
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Chicoutimi

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR CITY VIEWQUADRUPLE • SUPERIOR CITY VIEWQUA.CV-SU

    Photos are not available for this room type.

    Hotel Chicoutimi

    QUADRUPLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Hotel Chicoutimi

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Chicoutimi

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Chicoutimi

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hotel Chicoutimi

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Hotel Chicoutimi

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Hotel Chicoutimi

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ

    Photos are not available for this room type.

    Hotel Chicoutimi

    DOUBLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Hotel Chicoutimi

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEWFAMILY ROOM • CITY VIEWFAM.CV

    Photos are not available for this room type.

    Hotel Chicoutimi

    FAMILY ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Hotel Chicoutimi

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE COMFORTQUADRUPLE • COMFORTQUA.OM

    Photos are not available for this room type.

    Hotel Chicoutimi

    QUADRUPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Chicoutimi

8.8
Excellent
1,027 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Carolane
Personnel accueillant, propreté impeccable, nous avons très bien dormi.
10/10
Exceptional
22 Jul 2026
Cathie
Tout était parfait merci
10/10
Exceptional
21 Jul 2026
Jean
Localisation et concept cuisinette bureau
6/10
Pleasant
21 Jul 2026
Michelle
Personnel accueillant et respectueux des besoins du client.
Partner
8/10
Excellent
21 Jul 2026
Julie
Le stationnement n'est pas très grand, ce qui force à devoir se stationner à l'extérieur du site de l'hôtel si on arrive tard. Il n'y a pas de comptoir de réception traditionnel, mais un commis assis à une table qui fait le check in. Beaucoup de choses en \"self acces\".
Self
8/10
Excellent
20 Jul 2026
Estelle
Bien situé
Partner
10/10
Exceptional
20 Jul 2026
Firas
Vraiment top comme hôtel.
Family_with_children
10/10
Exceptional
19 Jul 2026
joel
They were great. In and out in less than 24 hours.
10/10
Exceptional
16 Jul 2026
Chantal
We had an excellent stay at this property. Older property that was renovated to suit the younger business type entrepreneurs. Great place for meetings, online events, etc. The room we had was extremely clean, well kept and quiet. It even had a kitchenette that was well stocked with necessary cutlery and plate ware. The breakfast service was great and the nearby restaurants were convenient. Staff was wonderful, helpful and friendly.

Drawbacks were the parking (very few spots) and the lobby location and elevator were difficult to get to for an elderly person ( I was traveling with one) a quite a bit of distance and stairs to get to.

Still, highly recommend staying there if mobility is not an issue. Centrally located to a lot of amenities. I would stay there again.
Family
10/10
Exceptional
15 Jul 2026
Eric
No breakfast
Friends
10/10
Exceptional
15 Jul 2026
Samer
Thank you
10/10
Exceptional
14 Jul 2026
Dave
Nous avons passé un très beau séjour. Personnel très accueillant!!
10/10
Exceptional
10 Jul 2026
Vincent
As usual, great clean rooms, quiet hotel, great guests, front desk ultra helpful and quick.

Merci!
Friends
6/10
Pleasant
09 Jul 2026
francois
Lit électrique non fonctionnel
Chambre pas propre à mon arrivée
J’ai eu une autre chambre heureusement
Business
8/10
Excellent
03 Jul 2026
janice
Nice Clean Hotel located within walking distance to restaurants and the Sagueny River.
Partner
6/10
Pleasant
01 Jul 2026
Brigitte
Près du centre-ville,
Par contre, la chambre donnait sur un mur de briques. Aucune vue sur l’extérieur.
Un peu déçue
Self
10/10
Exceptional
29 Jun 2026
Stéphane
Tout était parfait! Propre, personnel accueillant et sympathique, bien situé!
Friends_and_family Friends
10/10
Exceptional
28 Jun 2026
Audrey
super bel accueil, très bons restaurants
Partner
10/10
Exceptional
26 Jun 2026
Carina
Directement sur la rue populaire, en plein festival de Jazz (25juin), tout se fait à pied. Hotel accueillant et bien organisé. Lit confortable et chambre très propre. Très agréablement surpris, nous reviendrons lors de nos prochaines escapades. 😉
6/10
Pleasant
24 Jun 2026
Inderpreet
The room ac does not provide good air conditioning. The property was maintained properly.
Partner
10/10
Exceptional
23 Jun 2026
Yves
Très bien reçu et très bon service
Self
10/10
Exceptional
22 Jun 2026
Daniel
Hôtel historique de Chicoutimi, bien restauré, bon service, bien situé. Recommande chaudement!
Partner
6/10
Pleasant
22 Jun 2026
Fred
Plusieurs choses brisées, chambre minuscule, tv prend deux jours ouvrables a repondre. Content de ne pas avoir payé plein prix
Self
10/10
Exceptional
21 Jun 2026
Yves
Proximité du centre ville et du fjord du Saguenay et de plusieurs services et restaurants
Partner
10/10
Exceptional
21 Jun 2026
dave
Good hôtel and good place
Partner
10/10
Exceptional
20 Jun 2026
Pascal
Good
10/10
Exceptional
20 Jun 2026
Kathleen
Très bel accueil typique des gens de la région. Hôtel un peu vieillot mais sympa
Partner
10/10
Exceptional
19 Jun 2026
Christian
Great location, Neal everything downtown Chicoutimi. The only complain is the size of the gym.
Business
10/10
Exceptional
18 Jun 2026
Simon
Les chambres sont grandes et lumineuse. L’hôtel est situé dans le centre-ville près de super beau parc longeant la rivière Saguenay. Plusieurs restaurants à proximité, très bel hôtel, urbain idéal pour découvrir la ville. Petit point négatif. Le stationnement n’est vraiment pas évident.
Self
10/10
Exceptional
18 Jun 2026
chanel
Amazing staff beautiful modern clean rooms
Self
10/10
Exceptional
18 Jun 2026
Suzanne
really friendly staff and great location
Self
10/10
Exceptional
18 Jun 2026
michael
Plusieurs bornes de recharges et bien situé.
Partner
10/10
Exceptional
18 Jun 2026
michael
Bien situ. beaucoup de resto et bar autour. Stationnement et borne de recharge disponible.
Self
8/10
Excellent
16 Jun 2026
Patrick
Clean room and very helpful staff
Business
10/10
Exceptional
14 Jun 2026
Constance
Great venue, comfortable room and very spacious. Staff was friendly and helpful !
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Caroline
Il s'agit de ma première visite à cet hôtel depuis des années. L'endroit est des plus agréable, j'ai vraiment apprécié le modèle d'accueil, l'ambiance et même les parfums. J'ajouterais que chaque contact avec des membres du personnel à été agréable et respectueux. Finalement, la chambre était parfaitement confortable et l'emplacement idéal pour profiter du bas de la ville, ses restaurants et attraits.
Self
8/10
Excellent
12 Jun 2026
François
Chambre propre. Excellent service. Nous avions pris deux chambres dont une qui avait un climatiseur mural silencieux moderne tandis que l'autre avait un climatiseur bruyant installé à la fenêtre pas pratique quand on veut fermer les rideaux.
Family
10/10
Exceptional
09 Jun 2026
Roger
Nice place at a reasonable price
Partner
10/10
Exceptional
09 Jun 2026
Vianney
Très bel endroit, centre ville de Chicoutimi, plusieurs resto et le bord de l’eau qui se fait facilement a pieds. Je recommande cet endroit
6/10
Pleasant
07 Jun 2026
Alexandra
L’air climatisé dans notre premiere chambre familliale ne fonctionnais pas.
Ils nous ont donner deux chambres a la place mais l’air climatisé ne fonctionnait que tres peu ou pas…
Family
10/10
Exceptional
06 Jun 2026
Valérie
Pas accessible pour fauteuil roulant ou poussette, escalier à chaque entrée/sortie. Portes pourrait être un peu mieux insonorisées.
Sinon très bien, propre et lit très confortable !
Family_with_children
8/10
Excellent
05 Jun 2026
Joelle
Belle place pour rester à Chicoutimi.
Self
10/10
Exceptional
04 Jun 2026
Pierre-Luc
Très belle hôtel avec un personnel très accueillant et sympathique.
Family_with_children
2/10
Poor
01 Jun 2026
Karine
Le matelas très inconfortable, la chambre très petite et trop cher pour 2 chiens à 30$ chacun par nuit!
Friends_and_family Family
10/10
Exceptional
30 May 2026
Sylvain
Personnel très avenant et bin situé
Partner
10/10
Exceptional
30 May 2026
Nathalie
Tout était très bien ! Lit confortable et propre
Family
4/10
Poor
26 May 2026
Laszlo
Part of the hotel is very outdated, cracking noise, no hot water. It depends which part of the hotel you get the room. Very dissiponting, you pay same amount and you never know you get the 4 or 2 stars room!
Self
8/10
Excellent
15 May 2026
Bernard
Très propre, belle vue, mais pas d’eau chaude dans la douche malheureusement
Self
10/10
Exceptional
13 May 2026
Martine
Les employés sont vraiment serviables!
Partner
10/10
Exceptional
07 May 2026
Pascal
Good
8/10
Excellent
04 May 2026
Laurence
Il n'y avait pas de séchoir dans la chambre. De plus, la télévision ne fonctionnait pas toujours bien. Par contre, l'endroit est propre, bien conçu et le service excellent.
Business
10/10
Exceptional
27 Apr 2026
Alexandre
Très belle chambre rénovée. Salle de bain ancienne, contraste avec la chambre. Lit très confortable
Très bel emplacement très proche du fleuve et de beaucoup de restaurant
Déjeuner correct.
Self
10/10
Exceptional
21 Apr 2026
Martin
clean room
very well organized and modern
public areas are wonderful
Self
8/10
Excellent
15 Apr 2026
Grant
Could use a more robust breakfast and coffee selection
Property is well located, staff was helpful
Self
6/10
Pleasant
12 Apr 2026
Frédéric
No breakfast, TV stop with no reason each 10 minutes
Business
2/10
Poor
09 Apr 2026
Yassine
Noisy!m, dirty and more
Self
10/10
Exceptional
04 Apr 2026
Jean Denis
Wow
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Brandy
Stayed two nights great view clean rooms
10/10
Exceptional
22 Mar 2026
Stéphanie
J'ai reçu un bon service. La chambre et les espaces communs sont beaux et propres.
Self
10/10
Exceptional
11 Mar 2026
Denis
Moderne, propre.
On y retournera.
8/10
Excellent
09 Mar 2026
Patrick
Un beau séjour. Le lit qui se rétracte dans le mur par contre est trop haut et difficile à monter ou descendre dedans du aux barres de métal de chaque côté pour le système mécanique. Aussi espace entre le mur et le lit trop serré. À part ça le séjour était parfait.
Self
10/10
Exceptional
02 Mar 2026
Cindy
Le staff vraiment accueillant et gentil
10/10
Exceptional
24 Feb 2026
Josée
Un accueil chaleureux, une grande chambre très propre, excellent lit et petit déjeuner décadent...
2/10
Poor
19 Feb 2026
Amy
Extremely disappointed and management staff are not engaging and unhelpful.
Definitely not recommending it at all.
Will surely not do business with them ever again.
Partner
10/10
Exceptional
15 Feb 2026
Marc
Everything was perfect from our arrival to our departure. Friendly welcome and all the staff is very helpful and professional.
Friends_and_family Family
10/10
Exceptional
13 Feb 2026
Martin
Superbe sejour chambre extraordinaire merci pour le upgrade!
Partner
10/10
Exceptional
05 Feb 2026
Frederick
Super accueil !
Business
10/10
Exceptional
24 Jan 2026
Martin
spotless!
clean! staff very wonderfull!
Partner
6/10
Pleasant
12 Jan 2026
Ka-Sandra
When we arrived, the gentleman who checked us in was very cold and unwelcoming. He simply stood behind an iPad to process our check-in with no real interaction or effort to make us feel welcome.

When we were given our room information, the mobile app required to open the door would not work. I went back down to explain the issue, and he dismissed it by saying I was holding my phone incorrectly. After trying again with no success, my mother had to call reception. Someone finally arrived with manual key cards, this whole thing took about 20 minutes, standing outside our room with our luggage. After a seven-hour drive, this was extremely frustrating and not the experience we expected.

The room itself was very clean and comfortable. Small details like handles on the cabinets and drawers would have been appreciated, but overall the room was fine.

The following evening, when we returned after being out all day, a different receptionist was working. She was much more welcoming and pleasant. Unfortunately, our key cards once again did not work. We tried calling reception with no answer. I had to go downstairs to look for assistance, but no one was there. Shortly after, my mother called to say the receptionist had just gone upstairs to deliver towels we had requested.

Between the lack of available staff and the unreliable door-entry system, the experience became far too inconvenient. For these reasons, we would not choose to stay there again.
Leisure Family
8/10
Excellent
31 Dec 2025
Richard
Good value for the money. Good service too.
6/10
Pleasant
14 Dec 2025
Christine
Très décevant pour le prix. Aucun stationnement disponible et dormir sur un divan lit, j’aurais du aller chez une amie au moins ça aurait été gratuit
Business
6/10
Pleasant
23 Nov 2025
jean-francois
Staff at the réception was not very helpful. Asked if we could have the room early and she just said it is written on the site that the check in is at 16:00 specially for costumer’s that book tru Hotel.com so it’s at 16:00. She tells us that we could pay for extra time but didn’t not offer. Mattress are hard and the bed very high. She let us know couple of time that we booked tru Hotel.com
Partner
2/10
Poor
23 Nov 2025
Andre
Le lit était très inconfortable et la chambre très petite. Très déçu
10/10
Exceptional
22 Nov 2025
Sébastien
Super service de toute l'équipe.
Business
10/10
Exceptional
02 Nov 2025
Marilyn
Everything was great. Great room, great view, great staff…very pleasant stay!
Business_and_leisure Partner
10/10
Exceptional
31 Oct 2025
Dawn
Very clean, comfortable and large room in a great location
Leisure Partner
6/10
Pleasant
23 Oct 2025
Laurie
This hotel is in a central location within easy walk of some restaurants. The hotel itself was fine; clean and very modern although not a lot of personality. The staff were very nice and helpful. The app they want you to install before you arrive didn't work and check in wasn't made easier by it. There isn't much to see in that area.
Leisure Partner
6/10
Pleasant
22 Oct 2025
Colleen

Très moyen

Pas de déjeuner hors saison. Le gym est vraiment rudimentaire (poids max de 15 lbs). Le chambre est confortable, mais les rénovations ont été faites de surface et tout est mal conçu dans le coin cuisine : presque impossible d’ouvrir les tiroirs et les armoires. Hôtel correct très cher.
Business
8/10
Excellent
14 Oct 2025
Sanjay
Kitchen has 2 stove Induction cooktop with a microwave. Good for quick boiling/heating not ideal for long time cooking. Rooms are pretty compact.
Leisure Family_with_children
10/10
Exceptional
13 Oct 2025
Wayne
Everything was excellent. Clean courteous staff close to restaurants and bars. Bed was comfortable
8/10
Excellent
12 Oct 2025
Marc
Chambre très confortable. Hôtel très bien situé.
Business
10/10
Exceptional
12 Oct 2025
Nicolas
Great location, nice choice of restaurant around
Partner
10/10
Exceptional
10 Oct 2025
Verified traveler
Nice downtown hotel with big room.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Joel
friendly staff
Friends_and_family Family
8/10
Excellent
22 Sep 2025
Charles-William
Really nice hotel and clean. Perhaps the parking is way too small and it is complicated to find a parking space near the hotel.
8/10
Excellent
17 Sep 2025
Neil
Centrally located, near shops and restaurants.

The entrance lacked clear signage, we were not sure until we walked down the stairs that we had the right place. No ramp to reception made moving our suitcases difficult.
Leisure Partner
10/10
Exceptional
17 Sep 2025
David
Calm and peaceful, plenty of restaurant nearby.
Leisure Partner
10/10
Exceptional
01 Sep 2025
Daniel
Plusieurs gois
10/10
Exceptional
01 Sep 2025
Marie-Eve
Perfect location
Leisure Self
8/10
Excellent
31 Aug 2025
Sara

Good location

Four nights. Decent. Lots of restaurants nearby. EV charging onsite. The beds were fine…not sure I would want that again but they were fine. Good coffee in the lobby.
Partner
10/10
Exceptional
30 Aug 2025
Annie
Super emplacement, chambre moderne, lit super confortable.
10/10
Exceptional
27 Aug 2025
Sara
Super, bien situé confortable et tranquille
Business Family
8/10
Excellent
24 Aug 2025
Geneviève
Les lits sont des lits escamotables. Il peut être difficile d'y monter ou d'en descendre, mais ils sont confortables.
Partner
6/10
Pleasant
23 Aug 2025
Nancy
Les lits beaucoup trop haut, machine à glace non fonctionnel
Friends_and_family Family
8/10
Excellent
20 Aug 2025
Claudia
Hôtel charmant en plein cœur du centre ville. Le bâtiment date du début des années 1900 et quelques éléments d'origine sont présents tel que plancher de bois et calorifère à l'eau. L'ameublement moderne de marie très bien avec les éléments anciens. Un seul bémol, par journée de canicule, l'air climatisé ne suffisait pas.
Leisure Partner
6/10
Pleasant
18 Aug 2025
Mellissa
The kitchenette in the room was very handy and functional. Location of the hotel was very good as well with lots of restaurants and shops around. As well as being a street away from the water and board walk.

The bed however was way too high my partner and I had a hard time getting in because it was a murphy bed that folds up into a couch. However the bed was comfortable.
Leisure Partner
10/10
Exceptional
15 Aug 2025
Carol
Good
6/10
Pleasant
13 Aug 2025
Daphné
La personne a l’accueil ne trouvait pas notre réservation, et l’application qu’on nous demande d’installer n’est plus censée fonctionner selon ses dires, pourtant mon Check in s’est fait tout seul (?) et s’est inscrit dans l’appli…. le personnel au petit déjeuner ne dit ni bonjour ni au revoir et ne donne aucune explication. Pour le prix, je pensais avoir quelque chose de mieux. La vieille clim à la fenêtre est bruyante, le faux plafond abîmé et entrouvert à certains endroits, et le plancher est très vieux et abîmé.
Leisure Partner
6/10
Pleasant
11 Aug 2025
Sophie
We went to this hotel on august 5th. At arrival, we were desapointed to see that the room and the very old building were not as nice and great as it's shown on the web site!

The bad smell in the bathroom was desapointing! We could clearly ear other people's room voices!

Air conditionner was over and the room was giving on the parking side view so with the open window, the smokers smell was entering directly to our room!

Back to the hotel after dinner, no parking was available so we had to ask wath to do at the frontdesk. The clerk gave us a ticket to get to the parking of the bank aside!

Breakfast is over pricing!

Frontdesk clerks were nice! It's not their fault if the hotel is not as good as it's shown!

Because all of this, we absolutely wont come back to this hotel and wont recommand it !!!!
Leisure Family
10/10
Exceptional
10 Aug 2025
Claude
Staff very friendly and helpful. The hotel is very nice, our room was renovated and modern, except for the bathroom which would really need a renovation, but it was clean.

Location & surroundings

Hotel Chicoutimi
460 Racine Est, Chicoutimi, Canada

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Hotel Chicoutimi

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