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Sarova Imperial Hotel

Kisumu – Western region · Kenya

Achieng' Oneko Road, 111View location

9.0/10Excellent64 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort8.6/108.6
Condition8.6/108.6
Neighborhood8.6/108.6
Amenities9.0/109.0
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  • Business hotels
  • Hotels with charm
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sarova Imperial Hotel

Sarova Imperial Hotel in Kisumu is strategically located in Kisumu's buzzing Central Business District, off the Jomo Kenyatta Highway on the shores of Lake Victoria, only 10 minutes away from the Kisumu International Airport.

This luxurious city stay provides a stylish, ultra-modern design while incorporating time-honored service delivery that makes us the preferred hotel in Kisumu whether on business or leisure travel. Our aim is to please and give every guest regal treatment and dependable service.

Kisumu is one of Kenya's unique destinations and a stay with us ensures you are a part of ongoing and exciting modernization of the lakefront even as it plays host to a vibrant social and arts scene.

Read more about this hotelShow less

With a stay at Sarova Imperial Hotel, Kisumu in Kisumu, you'll be within a 10-minute walk of Kisumu Clock Tower and The West End Shopping Mall. This hotel is 0.7 mi (1.1 km) from Masai Craft Market and 0.7 mi (1.1 km) from Kisumu Impala Sanctuary.

Make yourself at home in one of the 95 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 30 per vehicle (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Swahili

    English

Nearby attractions

Kisumu Clock Tower 0.4 km / 0.3 mi
The West End Shopping Mall 0.6 km / 0.4 mi
Masai Craft Market 1 km / 0.6 mi
Kisumu Impala Sanctuary 1.1 km / 0.7 mi
Kisimu museum 1.9 km / 1.2 mi
Dunga Bay 2.1 km / 1.3 mi
Hippo Point 3.7 km / 2.3 mi
Maragoli Hills 23.7 km / 14.7 mi
Kit-Mikayi 29.3 km / 18.2 mi
Muliro Gardens 50.9 km / 31.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2022
  • Total number of rooms: 95
  • Number of floors (main building): 6
  • Accessible rooms: 2
  • hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 27 more facilities & services
  • Late Check-outExtra charge
  • Wi-fi
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • 24-hour security
  • Air conditioning in public areas
  • Lift access
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Breakfast buffet
  • Identification card at arrival
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Sarova Imperial Hotel

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Sarova Imperial Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Sarova Imperial Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Sarova Imperial Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI

    Photos are not available for this room type.

    Sarova Imperial Hotel

    SUITE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Sarova Imperial Hotel

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sarova Imperial Hotel

9.0
Excellent
64 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
8.6 /10
Neighborhood
8.6 /10
Amenities
9.0 /10
20 reviews shown
10/10
Exceptional
28 Jun 2026
Christine
Clean, convenient, and easily accesible. I would stay here again.
10/10
Exceptional
14 Mar 2026
Kanji
Clean and helpful
6/10
Pleasant
30 Nov 2025
Tadeo Mwaura
Room was too hot. AC did not seem to work.
10/10
Exceptional
12 Oct 2025
M-KOPA
Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!
Business_and_leisure Self
8/10
Excellent
28 Aug 2025
Patricia
Great team
10/10
Exceptional
30 Jun 2025
Joseph
As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course
Leisure Partner
10/10
Exceptional
23 May 2025
Micah

Memorable stay at Sarova, Kisumu

Very welcoming, friendly and helpful staff. The food was great, and clean rooms.
Partner
10/10
Exceptional
24 Dec 2024
Annette
Very highly recommend for bleisure. Very conveniently located, has all major amenities required for a City Hotel and service is quite professional and hospitality top notch.
Business_and_leisure Family_with_children
10/10
Exceptional
30 Nov 2024
Daniel Jonathan
Really comfortable stay
Business Self
6/10
Pleasant
10 Oct 2024
Italo
The staff are nice and many times the service was good. However, in few instances I had to wait a long time for a coffee or meal to be served, and the cleaning person threw away some medications from my side table. The gym is really not good.
Business Self
10/10
Exceptional
05 Aug 2024
Steven
Staff are professionally trained and offer excellent service and friendly support to guests. The hotel is very clean but the aircom in my room didn't work.
10/10
Exceptional
01 Aug 2024
Patricia
Great hotel! Professional and welcoming team.
8/10
Excellent
01 Jun 2024
Anne-Marie
The restaurant staff could do with some additional training on service. Food was brought separately so some had to start & finish before others started. Additionally, the food was just placed on the table for us to figure out whose food was whose. Waitress had to call others to help her use the card machine. They kept passing us to close windows & turned off lights without the courtesy to be excused etc. We had to wait over an hour for our room to be ready. Concierge staff was very kind & helpful.
Business_and_leisure Family
8/10
Excellent
15 May 2024
Frankline
Generally a good hotel. Only used the room and room service. Staff were excellent. Only thing I would say they should some mood lighting in the room for those that don’t enjoy overly bright lights. Enjoyed my one night stay
10/10
Exceptional
20 Apr 2024
michael
Check out time of 10 am is was too early especially if on holiday. Noon sounds better.
10/10
Exceptional
15 Apr 2024
Kisemei
N/A
Business_and_leisure Self
10/10
Exceptional
03 Jan 2024
WILLIAM
The team members are what makes a stay here very enjoyable.
Business_and_leisure Self
10/10
Exceptional
09 Nov 2023
kristen
Very professional staff. Clean. Incredible food. Great deck for a sunset view! We will definitely stay here again.
Business
8/10
Excellent
15 Oct 2023
Davion
Great food, great staff, and all around great vibes.
Business_and_leisure Self
10/10
Exceptional
23 Aug 2023
Annette
Conveniently located to all key amenities - banks, hospitals, shopping malls, airports, bus terminals, and key Government Offices. The Hotel has a very professional and delightful Staff, very clean facilities, and well-appointed rooms. The freshly prepared meals which are delicious and tasteful are the highest rating for the property.
Business_and_leisure Self

Location & surroundings

Sarova Imperial Hotel
Achieng' Oneko Road, 111, Kisumu, Kenya

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Sarova Imperial Hotel

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