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Acacia Premier Hotel

Kisumu – Western region · Kenya

Achieng Oneko RdView location

9.0/10Excellent160 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood7.6/107.6
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Acacia Premier Hotel

Indulge in a relaxing experience at the full-service spa, offering massages, body treatments, and facials. Take advantage of the hotel's health club and outdoor pool. This hotel also provides complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy barbecue at Aqua Pool, one of the two onsite restaurants, or take advantage of the 24-hour room service. Snacks are available at the coffee shop/cafe. Unwind with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 10:30 AM.

Featured amenities include complimentary wired internet access, a business center, and express check-in. For events, the hotel offers 1, 862 square feet (173 square meters) of space, including a conference center and a meeting room. A roundtrip airport shuttle is available (surcharge, 24 hours), and free self-parking is provided.

The 93 individually decorated guest rooms feature espresso makers and flat-screen televisions with cable programming. Complimentary wired and wireless internet access is provided. Private bathrooms with showers include complimentary toiletries and hair dryers. Safes, desks, and phones are also provided for your convenience.

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Nearby attractions include The West End Shopping Mall (0. 1 km), Kisumu Impala Sanctuary (0. 8 km), and Kisumu Clock Tower (1. 4 km). The nearest airport is Kisumu (KIS), 5. 9 km from the hotel.

With a stay at Acacia Premier Hotel in Kisumu, you'll be on a lake, just a 1-minute walk from The West End Shopping Mall and 10 minutes by foot from Kisumu Impala Sanctuary.

This luxury hotel is 0.6 mi (1 km) from Kisumu Clock Tower and 0.9 mi (1.5 km) from Dunga Bay. Make yourself at home in one of the 93 individually decorated guestrooms, featuring espresso makers and flat-screen televisions.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-in.

Planning an event in Kisumu? This hotel has 1862 square feet (173 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 8 AM to 6 PM.
    • No pets and no service animals are allowed at this property.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 20.00 per vehicle (one way)
    • Rollaway bed fee: USD 40.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

The West End Shopping Mall 0.1 km / 0.1 mi
Kisumu Impala Sanctuary 0.9 km / 0.5 mi
Kisumu Clock Tower 1 km / 0.6 mi
Dunga Bay 1.5 km / 0.9 mi
Masai Craft Market 1.6 km / 1 mi
Kisimu museum 2.4 km / 1.5 mi
Hippo Point 3.1 km / 2 mi
Maragoli Hills 24 km / 14.9 mi
Kit-Mikayi 29.7 km / 18.4 mi
Muliro Gardens 51.5 km / 32 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Total number of rooms: 93
  • Number of floors (annexe): 5
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 34 more facilities & services
  • Wired Internet
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Terrace
  • Concierge
  • NewspapersExtra charge
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • TV lounge
  • MassageExtra charge
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Acacia Premier Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 32 m²TWN.ST
    TWIN STANDARDPhoto unavailable1 photo

    Acacia Premier Hotel

    TWIN STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Safe
    • Minibar
    • TV
    • Bathroom: 1
    • Satellite TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Acacia Premier Hotel

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 32 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Acacia Premier Hotel

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Desk
    • Wheelchair-accessible
    • Safe
    • Bathroom: 1
    • TV

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Acacia Premier Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 32 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable1 photo

    Acacia Premier Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • TV
    • Minibar
    • Wheelchair-accessible
    • Satellite TV
    • Bathroom: 1
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Acacia Premier Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK

    Photos are not available for this room type.

    Acacia Premier Hotel

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Acacia Premier Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Acacia Premier Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Acacia Premier Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Acacia Premier Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Acacia Premier Hotel

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 31 m²TWN.SU
    TWIN SUPERIORPhoto unavailable1 photo

    Acacia Premier Hotel

    TWIN SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Satellite TV
    • Desk
    • Bathroom: 1
    • TV
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Acacia Premier Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Acacia Premier Hotel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Acacia Premier Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 2 Bedrooms • 260 m²SUI.6S
    SUITE PresidentialPhoto unavailable3 photos

    Acacia Premier Hotel

    SUITE Presidential

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    260 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Room amenities

    • Safe
    • Living room: 1
    • Hot tub
    • TV
    • Wi-fi
    • Shower: 2
    • Desk
    • Bathroom: 2
    • Balcony
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Acacia Premier Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Acacia Premier Hotel

9.0
Excellent
160 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
7.6 /10
Amenities
9.0 /10
50 reviews shown
10/10
Exceptional
05 Jun 2026
Robert
It’s a perfect place to stay quite with lake view. , nice bed and organized rooms
Partner
10/10
Exceptional
12 May 2026
Mitta
Great service great hospitality!
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
Philip
Marta was great
8/10
Excellent
16 Mar 2026
DARRAN
Average accommodations needs renovations
Partner
10/10
Exceptional
10 Mar 2026
JAWWAD
Great Stay
10/10
Exceptional
17 Feb 2026
Kevin
Incredibly accommodating staff. They went above and beyond to make us happy 😁
Friends_and_family Family
10/10
Exceptional
24 Jan 2026
Dan
Great food, nice rooms and great staff
Business Friends
10/10
Exceptional
22 Dec 2025
Dave
Staff was fantastic!!
Friends_and_family Friends
10/10
Exceptional
21 Nov 2025
Wilson
The rooms as spotless and very spacious.
Leisure Self
10/10
Exceptional
11 Nov 2025
Rodah Owako
We are regular visitors to the Acacia hotel. We have always been satisfied with quality of service, professionalism of staff, and rooms and other facilities. Particularly enjoy having a drink or a meal by the pool. It is simply lovely. We highly recommend.
Leisure Family
8/10
Excellent
29 Oct 2025
RADHIKA
good stay. only issue was it takes a long time to get food served around the pool area, quite slow
Family
10/10
Exceptional
06 Sep 2025
Friya
We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all
Leisure Family
10/10
Exceptional
08 Aug 2025
Patricia
Great staff
10/10
Exceptional
21 Jul 2025
Jesse
What a great stay at Acacia Premier! I had been staying at a competitor’s hotel not too far from here as I had been loyal to them for over 15 years. But, after they went under new ownership in recent years, and failed to deliver any meaningful change, I decided to try Acacia. I’m so sorry that I’ve waited so long! What a breath of fresh air for Kisumu. Thanks especially to Mary, Wycliffe, Otieno (gym), and Victor for their outstanding, impeccable, purely professional performance.
I will absolutely be coming back again and again.
Business_and_leisure Self
10/10
Exceptional
09 Jul 2025
Diddy

Best stay

It was amazing I will definitely be back
The staff was friendly
The rooms was clean and had ac
The breakfast was amazing
We were able to even get dinner
There is WiFi and tv has options to access YouTube for my young one
Friends_and_family Family
10/10
Exceptional
27 Jun 2025
Verified traveler
Excellent spot to rest in the heart of Kisumu. The hotel has all the expected amenities and more. It’s a welcome spot when exploring the beautiful Lake Victoria region.
Friends_and_family Friends
10/10
Exceptional
15 Jun 2025
Dan
Very friendly staff
Leisure Family
10/10
Exceptional
08 Apr 2025
Camille
Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Business Self
10/10
Exceptional
26 Mar 2025
Teresa
Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!
Business_and_leisure Friends
10/10
Exceptional
24 Mar 2025
Verified traveler

THOROUGHLY PLEASED

Thoroughly enjoyed my stay! The staff was pleasant and efficient. They seemed to be genuinely concerned about ensuring the safety and wellbeing of each customer. That made the business trip enjoyable.
Business
6/10
Pleasant
20 Feb 2025
John
It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
Leisure Partner
10/10
Exceptional
16 Feb 2025
Uyi
Excellent...
10/10
Exceptional
06 Feb 2025
Brad
Great location. Great staff
Business Self
10/10
Exceptional
17 Nov 2024
marcus
The sliding door to the room leads to a shared balcony with other rooms. Well the door was not secure, the locking mechanism was cheap and bent and could easily be opened by pushing it which puts valuables at risk for being stolen. That is my only complaint
Leisure Self
6/10
Pleasant
04 Nov 2024
Danielle
The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.
Business Self
10/10
Exceptional
16 Oct 2024
Patricia
Great stay
10/10
Exceptional
22 Jun 2024
Hiroshi
Very nice lake view!
Business Self
10/10
Exceptional
12 May 2024
Brian

Great Hotel !

It was such an amazing experience as a matter of fact i plan to stay here each time I come to Kenya
Friends_and_family Family
10/10
Exceptional
02 May 2024
Dorika
We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Leisure Partner
8/10
Excellent
21 Feb 2024
Robert
Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.
Partner
8/10
Excellent
07 Feb 2024
Jeremy
This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Business Self
10/10
Exceptional
25 Jan 2024
Eric
My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.
Leisure Partner
10/10
Exceptional
22 Jan 2024
Rita
Hospitality is top notch
Business Family
8/10
Excellent
17 Jan 2024
Dorcas
Acacia is to Kisumu what Golf is to Kakamega. Underwhelmed but grateful for the experience. Beautiful views from rooftop. Surprisingly good chocolate cake!
Friends_and_family Family
10/10
Exceptional
05 Jan 2024
Dina
I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.
Leisure Family
10/10
Exceptional
30 Dec 2023
Eric
Always great service with friendly staff and excellent facilities. We stay at the Acacia every year while visiting family in Kisumu and are never disappointed. Highly recommended.
Leisure Partner
10/10
Exceptional
29 Nov 2023
Andre
Very welcoming staff.
Business Self
10/10
Exceptional
06 Nov 2023
Tina
Super service from the staff always prepared to assist with any issue
Leisure Self
8/10
Excellent
26 Oct 2023
ALEXANDER
The hotel needs to invest in sound proofing. There is a mosque next door who start prayers early morning from 4:30am and are loud so i didn't get much sleep.
Leisure Partner
10/10
Exceptional
30 Aug 2023
Mark
Beautiful hotel
Business Self
10/10
Exceptional
12 Aug 2023
Sudhir Amratlal
Good and clean hotel with friendly staff.
Leisure Partner
10/10
Exceptional
16 Jun 2023
Joseph
Very good stay. Hotel staff as always are excellent and welcoming. I wish there were more guests staying. However, that is the way things are in Kenya
Leisure Friends
8/10
Excellent
16 May 2023
Ken
Stayed my times before Covid and enjoyed this hotel … and my recent visit was equally satisfying
Business Self
8/10
Excellent
07 May 2023
Andrew A
The plus includes its proximity to the commercial district and the a shopping mall below. The food was remarkable, Breakfast was a charm.
The lighting in the room was not work friendly. We spent one week, there were no drawers, no iron or iron board in the room, available on request.
The hotel staff was responsive to our requests, which were not many, they were excellent.
The gym was a plus.
4/10
Poor
02 Mar 2023
Michele
It was convenient and staff were mostly very helpful. Breakfast very disappointing. Restaurant food dull. Internal phone system was broken
Business Self
6/10
Pleasant
02 Mar 2023
Verified traveler

Decent

My first visit to Kisumu and found this establishment adequate. WiFi works well, breakfast is decent. Cleanliness can be improved and the state of the bathrooms definitely need attention. The service quality of the staff makes up a bit for the physical state of this aging establishment.
Business
10/10
Exceptional
07 Feb 2023
Wayne
Great
Leisure Family
10/10
Exceptional
09 Jan 2023
Maina
Spacious and comfy rooms, great service and delicious cuisine. Had a great time!
Leisure Family
10/10
Exceptional
02 Jan 2023
Belinda
Nice and comfortable stay, great breakfast and amazing staff.
Leisure Family
8/10
Excellent
28 Dec 2022
Janel

Acacia Kisumu

Checkin required an X-ray security screening, which was actually comforting. Front desk Service was efficient and fast. I booked as one person not even thinking about the fact my husband would join. The staff was concerned about the breakfast cost and told me my husband would have to pay a fee. No problem. We have an early flight and will likely miss the start of breakfast anyway. I DID request extra towels and I had to return to the front desk a second time before (one towel) was delivered. I’d rather be charged outright for an additional person than receive less than exemplary customer service. I do like that a mall is attached. And the view from the pool area is magnificent.
Partner

Location & surroundings

Acacia Premier Hotel
Achieng Oneko Rd, Kisumu, Kenya

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Acacia Premier Hotel

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