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The Waters Hot Springs Tapestry Collection Hilton

Hot Springs - AR · United States

340 Central Ave., 340View location

9.0/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Neighborhood9.6/109.6
Amenities8.6/108.6
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  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Waters Hot Springs Tapestry Collection Hilton

Nestled in Hot Springs National Park, Arkansas, The Waters is the perfect accommodation for your exploration of everything this beautiful area offers. A multimillion-dollar historic renovation of a revered building on Bathhouse Row has yielded a boutique hotel with vintage details and up-to-date comforts and amenities.

Each of the 62 rooms are unique and true to the building’s history. They are filled with art and products from local artists and companies to further immerse guests in the flavor and charm of Hot Springs.

Outside our front door is Bathhouse Row, known far and wide for the healing and relaxing powers of its hot mineral spring waters. You'll find plenty of opportunities to connect with nature on the nearby lakes and hiking trails, or hit the greens at for a game of golf.

Whether you are traveling for business or pleasure, you'll be sure to enjoy your stay in Hot Springs at this luxurious boutique hotel. Our friendly staff is here to help you in any way we can.

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With a stay at The Waters Hot Springs, Tapestry Collection by Hilton, you'll be centrally located in Hot Springs, steps from Bathhouse Row and within a 10-minute walk of Hot Springs National Park.

This hotel is 0.5 mi (0.8 km) from Hot Springs Convention Center and 2.1 mi (3.4 km) from Oaklawn Racing Casino Resort. Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    21
  • Optional fees
    • Valet parking fee: USD 30.00 per night
    • Cribs (infant beds) are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Bathhouse Row 0.1 km / 0.1 mi
Vienna Theatre 0.1 km / 0.1 mi
Quapaw Baths 0.2 km / 0.1 mi
Josephine Tussaud Wax Museum 0.2 km / 0.1 mi
Buckstaff Bathhouse 0.2 km / 0.1 mi
The Gangster Museum of America 0.2 km / 0.1 mi
Superior Bathhouse Brewery 0.2 km / 0.1 mi
Fordyce Bathhouse Visitor Center 0.4 km / 0.2 mi
Mountain Valley Spring Water Visitor Center 0.5 km / 0.3 mi
Hot Springs National Park 0.5 km / 0.3 mi
Grand Promenade 0.6 km / 0.3 mi
The Five Star Dinner Theatre 0.6 km / 0.4 mi
Hot Springs Convention Center 0.8 km / 0.5 mi
Bank of the Ozarks Arena 1.1 km / 0.7 mi
Hot Springs Mountain Tower 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 62
  • Number of floors (main building): 6
  • Double rooms: 15
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Valet parking
  • Room service
  • Laundry service
  • Day-care centre
Show 18 more facilities & services
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Shop
  • Terrace
  • Gym
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Non-smoking establishment
  • Fitness
  • Horse ridingExtra charge
  • BilliardsExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 26 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable17 photos

    The Waters Hot Springs Tapestry Collection Hilton

    DOUBLE DELUXE KING BED

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wi-fi
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 26 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    The Waters Hot Springs Tapestry Collection Hilton

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable15 photos

    The Waters Hot Springs Tapestry Collection Hilton

    DOUBLE KING SIZE BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • TV
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    The Waters Hot Springs Tapestry Collection Hilton

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • TV
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEW • 1 Bedroom • 26 m²DBL.CV-3

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 1 Bedroom • 26 m²TWN.2Q
    TWIN TWO QUEEN BEDSPhoto unavailable12 photos

    The Waters Hot Springs Tapestry Collection Hilton

    TWIN TWO QUEEN BEDS

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q

    Room amenities

    • TV
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    The Waters Hot Springs Tapestry Collection Hilton

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Waters Hot Springs Tapestry Collection Hilton

9.0
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Neighborhood
9.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Bryan
Location was excellent
10/10
Exceptional
10 Jul 2026
yoshi
Great vew from room, right in middle downtown shopping and food.
Partner
10/10
Exceptional
05 Jul 2026
Danielle
Friendly accommodating thanks
Partner
10/10
Exceptional
04 Jul 2026
Briana
Beautiful historic hotel. It was our first trip to Hot Springs. Perfect way to take in old timey bathouse vibes. Felt old, classic, and well cared for. The street was busy but the hotel was quiet. We loved the rooftop restaurant. Great view. Would stay again!
Family_with_children
8/10
Excellent
27 Jun 2026
John
Nice hotel in Hot Springs. Only downside is the arrival process with a car, as parking to unload check in is highly limited and inconvenient. Needs to get sorted.
Partner
10/10
Exceptional
26 Jun 2026
Corrine
Very comfortable and clean! Great location in the middle of everything! Will visit again.
Partner
10/10
Exceptional
23 Jun 2026
Sara
Parking was challenging because of traffic
10/10
Exceptional
15 Jun 2026
Robert
Located in heart of Hot Springs National Park across from Bathhouse Row. Our room was clean and comfortable. We had excellent views of Hot Springs from our room. Breakfast was very good. Outside bar on roof was a little warm for us. Staff friendly and helpful. Valet service was very good. Several good restaruants within walking distance.
Family
10/10
Exceptional
12 Jun 2026
naomi
Location convenience. Staff attentive. Valet attendants were amazing! Super quiet.
Friends
10/10
Exceptional
09 Jun 2026
Mandy
We loved the hotel and will stay there again!
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
David
Clean room, comfy bed, everything you could ask for. Across the street from Bath House Row and close to all the shops. Wonderful stay.
Partner
6/10
Pleasant
06 Jun 2026
Darryn
Nothing unique. Pretty standard hotel but for double the price of other standard hotels. Good location but no amenities. Even the downstairs bar, which looked nice, was closed. Upstairs bar had a nice view but bar itself seemed kind of afterthought. Seemed like there was only 1 person working in the entire hotel.
10/10
Exceptional
01 Jun 2026
Tera
Very centrally located. Rooms were very clean and comfortable.
Friends_and_family Family
10/10
Exceptional
24 May 2026
Diane
We liked that it was in the downtown area and close to the unique busy and bath spas.
Family
10/10
Exceptional
16 May 2026
angela
great property close to everything
Self
10/10
Exceptional
03 May 2026
CARRIE
Rooftop bar and shops nearby
Friends
10/10
Exceptional
02 May 2026
Cynthia
Great. Just wished we could of have food before 5
8/10
Excellent
27 Apr 2026
Amanda
The Waters Hotel in Hot Springs offers a wonderful experience with a premier location directly across from Bathhouse Row. Being steps away from the historic bathhouses, local shops, and various restaurants makes it an ideal base for exploring the area on foot. The property has been recently renovated, featuring modern rooms and a welcoming atmosphere supported by a friendly staff.
​The onsite restaurant provides a quality breakfast with pricing that is consistent with standard hotel expectations. While the shower grout could have benefited from a more detailed scrubbing to remove some minor mold buildup, the room was otherwise very nice and comfortable. Overall, the combination of updated amenities and an unbeatable location makes this hotel a great choice for a stay in the city.
Partner
6/10
Pleasant
25 Apr 2026
Judi
The hotel is well situated on Bath house Row. The room was spacious and clean and quiet for the most part except when early morning deliveries happen
Hiking trails were very nice- signage on the trails could be improved in a couple areas- but overall very pleasant experience.
Ate in the restaurant one night- food was very good but with only one server it was slow
Partner
10/10
Exceptional
04 Apr 2026
Lisa
This is a place I would stay again and I would recommend this hotel to others. Very clean, comfy and welcoming.
Family
2/10
Poor
03 Apr 2026
Mary
Upon checkin we asked if there was a nice room or upgrade available as I’m Hilton Honors and Expedia Gold, she said no, they were full and she proceeded to issue us a room that was horrible, with three windows on the second floor that started at the hotel AC system and a dirty brick wall.. that was all we saw and heard with workman outside the window at 8 am.. we ate at the rooftop restaurant which was mediocre at best.. the valet staff was very good, other than that, I would say this was one of the worst hotel rooms we’ve ever overpaid for.. this hotel should NOT be in Hilton’s Elevated “Tapestry” Collection, it’s very old and run down. Bathrooms are TINY.. plastic showers! Huge disappointment and we will never be back..
Family
10/10
Exceptional
03 Apr 2026
Sally
The Promenade is across the street, as well as bath houses. Bar was great and the view is awesome.
Friends
10/10
Exceptional
24 Mar 2026
Daniel
Really enjoyed our stay. Great location within walking distance of lots of amazing stuff. Will definitely stay here again
10/10
Exceptional
24 Mar 2026
Enrico
Easy access to downtown and exploring
Partner
2/10
Poor
22 Mar 2026
Ashley
Terrible
10/10
Exceptional
22 Mar 2026
Alicia
Clean room and beautiful property. Right in the middle of where everything is within walking distance. Very friendly and helpful staff.
10/10
Exceptional
10 Mar 2026
Cynthia
Clean, spacious room; friendly, helpful staff; walking distance to beautiful National park trails.
Family
10/10
Exceptional
09 Mar 2026
Colleen
Clean, friendly staff, easy & close to walk the springs and shops.
10/10
Exceptional
08 Mar 2026
Wayne
Great location being right across the street from the Hot Springs National Park!
Family
10/10
Exceptional
07 Mar 2026
Tom
Perfect location for NP. Staff super friendly!
Self
6/10
Pleasant
02 Mar 2026
Mark
Nice bathroom but that’s all I can say. Rest of room not updated. Lots of noise from neighbors.
10/10
Exceptional
01 Mar 2026
colby
Nicest place to stay off bathhouse row
10/10
Exceptional
24 Feb 2026
Hayley
Room was clean & a good size for 2 people. The location of the hotel is perfect for the area. The staff was especially nice & very helpful.
Partner
8/10
Excellent
22 Feb 2026
Ann
Clean rooms and friendly staff!
Partner
8/10
Excellent
14 Feb 2026
Ingrid
Great Staff
Business
10/10
Exceptional
30 Jan 2026
Carmen
Comfortable room in a great location. The staff inquired daily about our stay.
Partner
10/10
Exceptional
25 Jan 2026
Renata
The Staff memebers were so nice and friendly. We had some good laughs together. Will definitely book another stay soon.
Leisure Family
10/10
Exceptional
25 Jan 2026
Scott
Hotel staff were all attentive to our needs and made us feel like we were their special guests. Our room was just as advertised, clean & comfortable. Breakfast in The Avenue restaurant was excellent and cooked to order both mornings. We even had a personal guided tour of the hotel and it's history. If we're back in Hot Springs this is where we'll stay.
Leisure Family
10/10
Exceptional
24 Jan 2026
Mark
Great location, walkable area, convenient everything
Partner
10/10
Exceptional
11 Jan 2026
Thomas
Great stay. Will make this the primary location for all our visits to Hot Springs.
Partner
10/10
Exceptional
07 Jan 2026
Gordon
Quiet, clean, conveniently located
10/10
Exceptional
05 Jan 2026
Rachel
Excellent!
Leisure Family
10/10
Exceptional
04 Jan 2026
james
Great stay, the staff were all friendly and attentive.
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
Molly
the location is great for a one-night stay to get the Hot Springs experience. only negative was trying to get our room to 70 degrees. yes, it was unseasonably cold night and temp was fine for sleeping just not for moving about.
Leisure Partner
10/10
Exceptional
31 Dec 2025
heather
Staff was courteous enough call to let me know the furnace was out as a cold front moved through. They offered a space heater, which was adequate.
Partner
10/10
Exceptional
23 Dec 2025
Christine
staff was extremely friendly and helpful. great location
Leisure Partner
10/10
Exceptional
22 Dec 2025
Cynthia
Perfect location! Charming place!
10/10
Exceptional
21 Dec 2025
J.D.
Love the location. The charm of the old building with new amenities was perfect combination.
Business
10/10
Exceptional
21 Dec 2025
Nancy
Within walking of the National Park and all the shops and entertainment on Bathhouse Row, this hotel is a gem! It’s a beautiful old building that has clearly been renovated, and the lobby, rooms, and rooftop bar/restaurant are beautiful. The bed was crazy comfortable, shower was a little weird (one of those new ones without a door) but very nice, and the room was overall comfy. The TV didn’t work when we first got into the room, and the sweet young woman at the front desk (Kaylee) came up to our room herself to see if she could get it going! There seemed to be some issue, but we left for dinner and when we returned it was working. That’s customer service! Thank you, Kaylee! We hope to come to HS again sometime soon and stay longer, and we will definitely come to The Waters!!
Partner
10/10
Exceptional
09 Dec 2025
Robert
It was a great experience, especially the historic restoration!!!
10/10
Exceptional
07 Dec 2025
Clayton
Loved the hotel. Great location! The bell staff was so friendly at check in and check out. Zero complaints!
Friends_and_family Family
4/10
Poor
30 Nov 2025
mark
I have never had a worst view from my hotel room in all my life and when we were checked in you were under 50% occupancy!
The front desk clerk was nasty!
Also we were told at 8am there was no F&B available on Thanksgiving day so we ate at Hale!
I am from Detroit and now in Dallas!
Couldn't watchtheLions on Thanksgiving and Michigan on Sunday because FOX was down!
Not happy at all with our stay!!!
Leisure Family
10/10
Exceptional
23 Nov 2025
Anna
Beautifully renovated hotel. It used to be medical offices so you see some of the original architecture in the building. Beds were comfortable, room was spacious. We were in room 504 and could see the walking trails and
Partner
10/10
Exceptional
19 Nov 2025
Emmanuel
Right across from national park staff was super knowledgeable about the area would stay again everyone I’m back
Partner
10/10
Exceptional
17 Nov 2025
Gino
Perfect location on bath house row, fun, food, shopping and great night life just doors away.
Leisure Partner
8/10
Excellent
13 Nov 2025
Donald
Very cool old hotel, but needed some upgrades to tiled floors. Restaurant on top was understaffed.
Leisure Partner
4/10
Poor
10 Nov 2025
Hanming
Room quality and hotel service are not what I expected.
Leisure Family
10/10
Exceptional
09 Nov 2025
David
It's close to everything.
10/10
Exceptional
09 Nov 2025
Kenneth
Very nice place. Excellent restaurant.
10/10
Exceptional
08 Nov 2025
Darcy
Overall stay was great.
Leisure Partner
8/10
Excellent
06 Nov 2025
Michael
Pros: large room, high ceilings, pretty clean, restaurant and roof top bar on site nice
Cons: Sliding farm door to bathroom got me trapped in bathroom when the guide turned, heavy farm door, toilet very loud, $30/day valet pretty steep
Neutral:
10/10
Exceptional
02 Nov 2025
Steve
Staff and amenities were wonderful! Plus the hotel is located right on the main strip so you can walk to pretty much everything!
Leisure Friends
10/10
Exceptional
29 Oct 2025
Jimmy
Great staff and the food at The Avenue Restaurant is fantastic.
Friends_and_family Family
6/10
Pleasant
27 Oct 2025
Laurie
Parking was a nightmare. Not even valet was impressive. We were stuck on the strry
Business_and_leisure Family
8/10
Excellent
24 Oct 2025
Janice
Valet guys were excellent, especially Ezra
Friends_and_family Friends
10/10
Exceptional
21 Oct 2025
Barbara
Just a very enjoyable stay! Location was great to see downtown-all within walking distance. Bed was very comfortable. Staff was very polite and friendly. Food was great in the downstairs restaurant. Good size portions! Would stay there again!
Leisure Partner
8/10
Excellent
11 Oct 2025
Monica
The building is clean and has nice historic features. The attached restaurant looks updated and the food is good. Staff was helpful & friendly. The National Park Center was right across the street. Unfortunately, it was closed due to the shut down, but there was a private Park Center nearby that offered Park stamps and official shirts, etc. The hotel has a decent clean Fitness Center though they didn't have towels in the Center. Parking was a little convoluted; cars had to be valeted. Otherwise, parking on the street was hit or miss. This is a very busy street.
Leisure Partner
10/10
Exceptional
06 Oct 2025
tim
Beautiful rooms within an historic building. Friendly staff.
Leisure Family
8/10
Excellent
04 Oct 2025
Travis
Great location. Nice hotel with friendly staff. Would stay here again
Partner
10/10
Exceptional
28 Sep 2025
Jinger
Loved being across the street from the national park and the rooftop bar was a nice place to relax.
Leisure Family
4/10
Poor
24 Sep 2025
Faith

Don't waste your money

We went to eat at their restaurant for brunch before checking in. They served my avocado taste as a whole avocado sliced on bread with a pile of uncleaned and unpicked cilantro stalks and white onions. I pointed out the error and the wrong ingredients and the waitress returned with slimy arugula that I wouldn't date eat. We sent it back and I didn't eat.
Every single employee we encountered except the one lady at checkout was using their phones when I saw them. The waitress, the front desk several times, the bar tender upstairs. No one cared about customer service.
Room 206 was awful. There was a high pitched noise periodically at night, assumedly from the AC units outside the window. The bathroom shower had mildew all along the caulking. The floor has a soft spot in it near the bed. We will never stay here again.
Partner
10/10
Exceptional
31 Aug 2025
Boris
Nice and updated place, very convenient for dining and shopping, the only thing is annoying is super loud street
Leisure Partner
10/10
Exceptional
26 Aug 2025
Margaret
Very clean and convenient for all of the Hot Springs activities!
10/10
Exceptional
21 Aug 2025
Zachary

Hilton delivers again.

Hotel decor was fantastic and clean. Great place to relax.
Friends_and_family Family
10/10
Exceptional
11 Aug 2025
Angie

Wonderful stay

Loved the rooftop lounge. The location was also perfect for bath house row
Partner
6/10
Pleasant
10 Aug 2025
Tracy
Rooftop bar staff were rude and inhospitable.

The value was kind. WiFi doesn’t work correctly.
Business_and_leisure Family
8/10
Excellent
10 Aug 2025
Verified traveler
The staff were amazing. The location was everything we hope it would be. The Avenue restaurant was incredible.

The overall comfort of the bed, sheets, and temperature of the room left something to be desired.
That is why it is a 4-star review for me.
Friends_and_family Family
6/10
Pleasant
10 Aug 2025
Verified traveler
Disappointed in the room. Very plain and unappealing. Overpriced
Partner
10/10
Exceptional
25 Jul 2025
Vonda

Great Hot Springs Vacation

We had a wonderful stay. The facility had all the modern convenience and maintained old world charm. On site restaurants were phenomenal! Every person was friendly, and the valet service was impeccable.
Friends_and_family Family
10/10
Exceptional
24 Jul 2025
Michael
Very nice hotel in a great location.
Leisure Partner
10/10
Exceptional
20 Jul 2025
Dana
A nice property. Located close to Bath Houses and shopping. Staff was amazing.
Leisure Partner
6/10
Pleasant
16 Jul 2025
LIZABETH

Priced Too High

Hotel is great, but price is exorbitant.
10/10
Exceptional
29 Jun 2025
Brianna
This hotel is a great location for being walkable to dining and shopping. The hotel was clean and spacious for a basic room. Dining and bar options onsite. Close to bathhouses.
Leisure Partner
8/10
Excellent
29 Jun 2025
jennifer
The room was large. Bascially clean. Needed dusting.
10/10
Exceptional
29 Jun 2025
Hunter

Outstanding

This hotel and its staff were outstanding. The valet’s were the best. Everyone was friendly, always spoke. The bar/restaurant on the roof was just perfect
Self
10/10
Exceptional
26 Jun 2025
Scott
The staff and facilities were just fine. But the street outside the hotel is noisy.
10/10
Exceptional
25 Jun 2025
DAVID
Well managed and maintained! Thos historic property is a must stay for any vistor to Hot Springs.
Leisure Family
10/10
Exceptional
23 Jun 2025
Joseph

Hear ye, hear ye!

The pros outweigh any cons by a long shot! Stayed here celebrating 10 yrs of marriage and we loved every minute of it! Rooftop lounge, Ohio Club next door(best burger in the state), bathhouses across the street, coffee houses and breakfast around the corner, or breakfast in bed from the onsite restaurant..
Partner
8/10
Excellent
20 Jun 2025
Maria
I was hesitant to book because of few reviews that stated that the property was \"run down\". I found it very clean and the older parts of the property charming. There is a difference between old and clean. I would not hesitate to stay there again. The patio on the back with access to hiking trails was especially nice for me.
Leisure Family
10/10
Exceptional
16 Jun 2025
Janet
Loved the rooftop bar, staff was amazing
Leisure Self
10/10
Exceptional
11 Jun 2025
matalynn
amazing place! very cozy, clean and comfortable and we loved the old building. the valet guys were especially amazing!
Partner
8/10
Excellent
11 Jun 2025
Rebecca
Everything was great overall . The valet was very convenient and the staff was always very polite.
The location was probably our favorite part.
Very clean and unique building.
I had only 2 issues which were the pillows were flat and we did not like how the restroom doors are designed.
We are having issues, shutting the door, which was leaving a big gap with less privacy.
Leisure Family
8/10
Excellent
08 Jun 2025
Ethan
Beautiful place with the friendliest staff. Gorgeous property. Only issues were the noise from the street and blackout blinds let the bright hotel lights in.
Business_and_leisure Partner
10/10
Exceptional
08 Jun 2025
Michelle
Uniqueness of this place was astonishing. Rooftop restaurant/bar and view was spectacular. Down stairs restaurant was the best! We ate at the Avenue several times during our stay.
Walkable to all the local attractions. Valet parking was excellent.
Would highly recommend staying here.
Leisure Partner
10/10
Exceptional
26 May 2025
Gracey
Super unique Hilton property and friendly staff
Family
10/10
Exceptional
22 May 2025
Carl
Great location and very interesting building.
Leisure Partner
6/10
Pleasant
21 May 2025
Josh
The room's air conditioner unit was extremely loud and basically ran non-stop. Even when it turned low it was still noticeably on. It's a big deal since it impacts the entire time you're in the room. We should've asked for a new room but didn't (traveling with kids and didn't want to move things around again).
Leisure Family_with_children
8/10
Excellent
26 Apr 2025
Brian
Nice hotel, very convenient location. Food, drinks, shopping, & bathhouses nearby. Comfortable beds and linens. Only drawback was check-in was 2 hours late. Would recommend.
Leisure Partner
6/10
Pleasant
25 Apr 2025
Pam
We were disappointed with our experience at The Waters. The receptionist was not very welcoming or helpful. The room was just ok. The hotel floors are cold and sterile. The rooftop bar was nice. Went for a drink earlier in the afternoon which was over priced. Went back up later that night and the waitress never acknowledged us even though there was only one other table of patrons so we left. Not impressed and not a good value. I would not recommend this hotel.
Leisure Partner
10/10
Exceptional
22 Apr 2025
Elaina
Great location and love the view

Location & surroundings

The Waters Hot Springs Tapestry Collection Hilton
340 Central Ave., 340, Hot Springs, United States

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The Waters Hot Springs Tapestry Collection Hilton

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