Name: Super 8 by Wyndham Hot Springs
Address: 4726 Central Avenue, Hot Springs, 71913, US

2/10

Poor

26 Jul 2026

LYNDA

Bathtub had pubic hair in the shower on wall, bedspread had a stain in the middle of it. When I pulled down the sheets to go to bed there was long black hair at least 8 inches. I complained to the front desk and was assured that the room would be cleaned thoroughly the next day. I went and bought disinfectant and sprayed everything heavily before sitting on anything. We also noticed that our window was left several inches open when we got there. The smoke detector was missing, the top to the coffee pot was missing, and the hair dry dryer switch was broken so it only blew on low heat. The second day we came back to the hotel expecting things to be taken care of. Wrong! We saw the cleaning crew working in our hall even next door but we received no house keeping at all. I confronted the man at desk and he told me he did not have staff to change sheets daily but if I wanted to change my own sheets he would get me a set and I could do it myself. I told him I was told last night what had happened and what had been promised. After I said I would call corporate he said I could call and talk to his manager if I wanted but he didn’t have anyone there that day that could change out sheets. An hour later my husband and I get a knock on the door and the housekeepers from upstairs have been called in to come change the bed etc. I almost cried when they pulled off the sheets and I saw what all was on the bed cover. In the middle of the bed looked like dried minstrel blood.

2/10

Poor

22 Jul 2026

Michael

Very noisy at night loss of sleep

6/10

Pleasant

20 Jul 2026

Susan

There was a $100 fee, that was not mentioned. The TV channels were all messed up, had to pay for the WiFi. The breakfast was not what one would consider to be a full breakfast.

Family

8/10

Excellent

20 Jul 2026

Billie Ruth

It was perfect for our weekend stay. It is very close to any stores or restaurants . The staff was the best ever and we do travel. It is an older hotel, but a good one.

Family

2/10

Poor

19 Jul 2026

Janelle

The day manager was very rude to the other lady working there
The night manager was very rude to all of us. We,10 of us, stayed for 2 nights, the 17th and 18th of July, checked out on the 19th. We weren’t allowed to sit in the lobby but once we got outside in the bbq pit area, the cockroaches were so bad that we couldn’t even sit out there. The rooms were not very clean either. We asked for a refund but was denied that

Friends

6/10

Pleasant

13 Jul 2026

Jerald

Good stay, needs a lot of upgrades to the rooms

Business

10/10

Exceptional

09 Jul 2026

Daniel

Las habitaciones están muy limpias y no parecen viejas, pero el resto de hotel deja mucho que desear (pasillos, ascensor, etc) estaban bastante deteriorados y sucios

2/10

Poor

06 Jul 2026

Jeanna

Breakfast was a joke… No towels or wash clothes.. Coffee maker was broke and getting a new one was like pulling teeth… Very disappointed in this property… Getting refund on your $100.00 room hold is seeming impossible as well… Avoil this property at all cost

Partner

10/10

Exceptional

30 Jun 2026

David

When I parked and pulled in, went to the counter met the guy behind the counter by the door, asking what I was here for I was kind of rude. Did not feel like it was very welcome at the time. A hotel room was very nice. Look like it’s been remodeled. Everything was good from now on out didn’t tell me what time breakfast was or anything of that kind. I had to come down to find out which opened up at 5am. Had to put $100 deposit which I don’t understand why I had to do that makes no sense since the other Super 8 and malvern, Arkansas only had $50.

Self

8/10

Excellent

28 Jun 2026

PAUL

It was very nice and easy to get to love it

Partner

2/10

Poor

23 Jun 2026

Amy

Very very disappointing. Only thing acceptable was bed

Partner

8/10

Excellent

16 Jun 2026

Bobbie

Aging facility. Good enough for passing through Hot Springs. Breakfast offerings left a bit to be desired.

Self

6/10

Pleasant

15 Jun 2026

Natia

Your better off going to the Waffle House across the street for breakfast. Microwave didn't work in my room, told the front desk clerk she wrote it down no one came to check nor replaced it. Hotel is really clean. Morning and afternoon clerks were weirdos but the evening clerks were nice and welcoming.

Partner

2/10

Poor

15 Jun 2026

Iris

Breakfast not enough varies of food
Rates was good
Room service should clean and collect towels every day
No extra bathroom near breakfast
Location not safe

Friends_and_family Friends

6/10

Pleasant

14 Jun 2026

George

Was initially given a room with a bathtub which obviously had a hole in it which they attempted to patch. They put a totally disgusting looking rectangle shaped epoxy patch over the damage which had a nasty brownish ooze under it which you could see through the patch. I was afraid to touch the tub and asked to be moved to another room.

The desk clerk (which I assumed was one of the owners) gave me another room which was much better. I appreciate the fact that he gave me a another room (after I asked for it), but I was turned off by the fact that they would actually try to rent the room with tub looking that disgusting. This is the first time this has happened to me at THIS particular motel, but it has happened to me far too often at similar small owner franchisee motels. Family owned small businesses like this know EXACTLY what the condition of each room is. As an African American, I can't help but wonder if they give out rooms in good condition or crappy condition based on what you look like. I am not generally suspicious of such things or overly sensitive, but given the frequency in which this happens, I can't help but wonder if I would have been given that room if I was White.

As a fellow small business owner, I certainly understand the need to sometimes handle repairs yourself to save money, but not by presenting a product or service to customers that is unacceptable.

Self

6/10

Pleasant

12 Jun 2026

Rochelle

It was pitiful… Ice machine broken, had to go to front desk for ice half of bowl😩😩, pool was not working, breakfast didn’t look like nothing on the website.. cereal, hard muffins , milk and juice.. some fruits …. no good channels on the tv, no WiFi had to register as a member for something … $4.99 for some reason… but the bed was comfortable

Friends_and_family Family

2/10

Poor

08 Jun 2026

Johnny

The TV channel were on and off when watching a program also the breakfast was not even half way to par standard. The only person that seemed to care was the night person she was somewhat helpful. Also my grand daughter could not swim the weather was not that bad it had just stop raining didn’t even attempt to check.All in all I will not stay in Super 8 by Wyndham Hotel ever again. Thank you

Family_with_children

6/10

Pleasant

07 Jun 2026

Terry

Pool was out of service and it was hot

Self

2/10

Poor

05 Jun 2026

Angela

There was not one thing I liked it was horrible. Everything about it was horrible. Probably the worst experience I’ve ever had at a motel and with people.

Self

8/10

Excellent

03 Jun 2026

Donald

Clean, comfortable room with king size bed and big TV. Good location and restaurants.

Self

8/10

Excellent

31 May 2026

Gary

Not a bad place to stay. Good location and overall a good place to sleep

Self

8/10

Excellent

14 May 2026

dan

Underwhelming breakfast: all times packaged except cereal. Fake OJ, packaged burritos, choc muffins, 3 types cereal, packaged instant hot cereal; apples. Enough for a light start to the day.

Strict policy on dogs; yet a small yapper woke all up at 5:30am. It’s the owners of course that ruin it for others.

Partner

10/10

Exceptional

02 May 2026

Natasha

The property was amazing and in good shape

Family_with_children

6/10

Pleasant

23 Apr 2026

Brian

Breakfast was slim, cold cereal and muffins. You could nuke a Resers breakfast burrito…passed on that. Instant coffee by Nestle, at least it was something. Worker just sat and played on his phone. Cheap is cheap, you get what you get.

Self

4/10

Poor

22 Apr 2026

Deneshia

Breakfast was fine. No water pressure in shower and room extremely small

Self

2/10

Poor

18 Apr 2026

Angela

Holes in walls. Room
Smelled like smoke. TV didn’t work. There was a man screaming and cursing all night long next door. It finally ended at 5:40am when he left the hotel. No shampoo or conditioner.

Family_with_children

10/10

Exceptional

13 Apr 2026

Leamon Keith

It was OK…

8/10

Excellent

31 Mar 2026

Ridwan

N/A

6/10

Pleasant

28 Mar 2026

Janet

*The staff was very friendly and helpful. *The room was very clean. Parking lot was well lit and the hotel is in a safe location. Beds were blissfully comfortable and I fell right to sleep. The beds’s elevation were a bit high causing me to be concerned for my 6 year old grandson who moves around a lot while sleeping and I feared if he rolled off the bed he would get hurt.
The flatscreen tv was very nice and the sound buffer it was mounted on did a great job of buffering the sound based on I heard no noise
from the rooms on either side of us. My son in-law had commented, he had trouble finding the programs he wanted to watch. He said the tv guide did not match the channel lineup.

There were only 2 bath towels and 1 wash cloth in my room which could sleep 4 people. I am sure the staff would have provided more if I had asked. The room had a microwave, refrigerator, coffee maker, and blow dryer. There were reading light for each bed.
The ac worked great and its thermostat worked.
The phone in my room didn’t work.
The breakfast menu was okay. Consisting of two kinds of muffins, 3 kinds of cereal, instant oatmeal, microwaveable meat and cheese burritos, orange juice, milk, and coffee.
Location was very convenient to the lake, shopping, restaurants, and family activities (miniature golf, roller skating, the dinner cruise, boat rentals). It is also about 15 minutes to downtown Hot Springs.

2/10

Poor

23 Mar 2026

Stefanee

No the pool was close i waited two hours for service the bathroom was out order and i didn't stay i need my money back

Friends_and_family Family

8/10

Excellent

14 Mar 2026

Deborah

Breakfast? What breakfast?? I don't call cold cereal breakfast.

Partner

10/10

Exceptional

09 Mar 2026

Herbert

Room was very comfortable and the ac was excellent.

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Sarah

Clean room and helpful staff - when asked. But, the room only had one set of towels and no wifi password or breakfast information was given. Perhaps that was on request only.

Partner

10/10

Exceptional

19 Feb 2026

Cara

Quit little place

10/10

Exceptional

18 Feb 2026

Luis

Limpio

2/10

Poor

08 Feb 2026

Christopher

Room felt Neglected and smelled like smoke wasn't there fifteen minutes and had to Leave....

8/10

Excellent

02 Feb 2026

Jerald

Room clean but shower water was cold

10/10

Exceptional

28 Jan 2026

Luis

Buen servicio

10/10

Exceptional

02 Jan 2026

Rebecca

great staff.

Pet

6/10

Pleasant

26 Dec 2025

Christopher

This was a good bang for our buck. This property is definatly a pay for what you get hotel stay. Staff was friendly and assisted us with pur needs. Breakfast was muffins and cereal. Do not stay here if you are a germafobe.

Cleanliness was our issue with this 4 night stay. First room had visble mold on the caulk lines of tub. We requested for them to clean the tub but due to christmas staff shortages they.

When we got second room there were no towels and used shampoos and conditioner. Due to holiday hours they had no towels to give us in the am. There was blood on the sheets (appeared to have been washed already, minor specks) and blood in the bathroom wall ( next to tp despnser). The bathroom appeared to be wiped down but hadnt been deeped cleaned in a few months. Vent in bathroom was covered in years of dust.

All in all its a budget hotel. If i had more money ibwould stay somewhere else but for less than 50 a night it was the money.

Leisure Family_with_children

8/10

Excellent

06 Dec 2025

Kelvin

Breakfast ok room ok need work in the bathroom.

6/10

Pleasant

05 Dec 2025

kelvin

Yes everything was ok just the tub need some work.

6/10

Pleasant

28 Oct 2025

Grover

We will probably seek out other accommodations next time we visit Hot Springs.

Friends_and_family Family

2/10

Poor

27 Oct 2025

Carson

Bad Hotel!!

Upon arrival to the room, the bedding was stained and had not been cleaned plus there were bugs in the bed. I asked for another room and there was not one available. Nobody will even talk about a refund. NEVER stay here!!!!

Business

8/10

Excellent

23 Oct 2025

Elizabeth

The first room we were put in was nice, but the bathroom was in really rough shape. I pulled back the shower curtain and it looked as if someone had thrown up into the tub. (Was told it was probably plaster from a “fix”). The next room we were put in, the fridge was off and when we turned it on the refrigerator leaked everywhere, but the everything else was really nice. We just put a towel under the fridge to soak up the water. The breakfast wasn’t anything to write home about….frozen burrito, small muffin, or cereal. For a budget hotel, it was nicer than most.

Leisure Family

6/10

Pleasant

12 Oct 2025

bradley

Excellent location, comfortable beds, the tub was not clean and the breakfast was not good at all. We chose this motel because it had a breakfast option.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Royallen Drew

Didn't eat the breakfast at the hotel, but the room was clean and comfortable, staff was amazing, easy check-in and check out. Was quiet and easy to find.

10/10

Exceptional

07 Oct 2025

Christy

Liked it last year so stayed again....not a breakfast person but coffee was very good, staff pleasant and helpful

Self

10/10

Exceptional

05 Oct 2025

Sourikhan

Clean room, air conditioner was already on when we got there

Leisure Partner

8/10

Excellent

29 Sep 2025

John

Room was clean, air conditioning worked well and front desk staff was very nice. However, there was a problem with housekeeping not putting clean towels in room when cleaning. Breakfast was adequate.

Leisure Family

10/10

Exceptional

19 Sep 2025

Leamon Keith

Staff was very helpful

Leisure Self

10/10

Exceptional

17 Aug 2025

Isabelle

Wonderful staff

Leisure

6/10

Pleasant

27 Jul 2025

Tamara

To begin with the hotel looks nothing like the pictures posted. When we opened our doors to the room you could see paper and dust bunnies on the floor. Floor was absolutely filthy.

Friends_and_family Family

6/10

Pleasant

27 Jul 2025

Karen

Tub slow to drain, very limited breakfast items, have to put your dirty towels out in the hallway to be picked up by housekeeping.

Leisure Family

2/10

Poor

25 Jul 2025

Michael

From a straight forward customer: Check in was Great! Sarah was great. She made it very easy. We got to the room and there were spider webs on the desk. There was a hole punched in the bathroom door that was not fixed. Paint from the ceiling was chipping into the bathroom floor. We would have asked for a refund but truthfully was to tired to deal with it. I did talk with Sarah about it. She stated to leave a review and it would help. someone maybe offer some upgrades to the place or fix the issues she has asked about. The next morning the new lady at the front desk boyfriend was hanging out with her the next morning. He smelled like weed, She struggled keeping breakfast stocked. She heated up her personal food in the microwave for several minutes while customers waited to use it. The breakfast was terrible, with little to choose from. She had her head phones in while I was trying to get her attention to have an extra room key from her. The pool was great, but small. We did enjoy that. I feel like this hotel was a rough hotel for the beautiful city of Hot Springs. Definitely not worth the money we paid.

Business_and_leisure Family_with_children

4/10

Poor

18 Jul 2025

Rick

No ice, didn’t clean room, no new towels

Leisure Family

6/10

Pleasant

07 Jul 2025

SG

The TV did not work but some weird kind of way tried to get help and nothing was done or nobody knew what to do about it. It was a good room, but the staff is lacking part of making it better.

Partner

6/10

Pleasant

29 Jun 2025

Jacob

Girl at front desk was in mood…

2/10

Poor

27 Jun 2025

Joshua

I booked the room through the app and chose to pay at the property. When I got there my card was declined but when I had her do it again it was accepted but wasn’t able to check in nor did I get the room because the card said pending and it was pending for 4 days and then finally the transaction was approved and showing on my checking account that super 8 transaction was approved for $132 and some change and I never got it put back onto my checking debit card and never got a room and this hotel will not make it right I will never stay here again

Self

6/10

Pleasant

10 Jun 2025

Jannen

Decent stay

It was okay, but good price. Room smelled a little odd and breakfast was not the best but they did have a decent selection. I would stay here again.

2/10

Poor

27 May 2025

Atorrey R.

I just wouldn't stay there again...

10/10

Exceptional

17 May 2025

Robert

Easy to get to. Comfortable room. Courteous workers.

Leisure Partner

10/10

Exceptional

12 May 2025

Christy

N/A

Leisure Partner

10/10

Exceptional

30 Apr 2025

Misti

Staff is so friendly and easy to work with. Highly recommend

8/10

Excellent

28 Apr 2025

Shan

The only thing I didn't like was that the room had only one set of towels and they didn't want to issue more than that.

Friends_and_family Family

8/10

Excellent

28 Apr 2025

Randy

Located near enough thr major shopping and such. But out of the way. Hotel was nice and clean. However, the appearance is very dated. The TV had limited channels, and not even the few it listed under guide. Bed was firm and comfortable, clean and spacious.

Leisure Partner

2/10

Poor

19 Apr 2025

Chad

Very bad service

I booked the room for that night and the guy working the front desk wouldn’t let me check in until 3pm the following day and that wasnt when I needed the room I needed it for that night and had to cancel the reservation and it was already paid for and didn’t get any money back or compensation

6/10

Pleasant

14 Apr 2025

Larry

Issue with the AC, it was terribly loud, room went from cold to hot depending on if the air was running. Could not open the shades on the window. Someone had a dog barking beside us in the middle of the night.

Friends_and_family Family

6/10

Pleasant

13 Apr 2025

Maurkeyla

The room its self was nice BUT the bathroom was horrible…. Room 113 had MOLD all around the tub…. Made it VERY uncomfortable to shower, in fact we rather not shower and wait til we got home. Everything else was ok

Leisure Friends

2/10

Poor

04 Apr 2025

Brittani

The woman working the desk told me I had to have a deposit, but every time I've stayed there I've never had to have a deposit

Business Partner

2/10

Poor

31 Mar 2025

Tara

The manager at the hotel was wonderful. They made a mistake on our booking and tried every thing they could with Expedia to resolve it. Expedia hung up on us twice, refused to cooperate with us.
The hotel manager even spoke to a supervisor at Expedia, she hung up on the Hotel manager. The hotel was willing to work with us on the issue, however, Expedia refused and would not even talk to us. Expedia is gabage and we will never, ever go through Expedia again.

Leisure Family

10/10

Exceptional

29 Mar 2025

Brenda

All good

6/10

Pleasant

29 Mar 2025

Tina

The property was great in an area. Unfortunately the refrigerator and microwave was dirty and the blinds were a little torn. But the privacy was enjoyable. Had problems checking in and the woman

4/10

Poor

16 Mar 2025

Verified traveler

Disappointed.

When we checked in, we were told the room we had shouldn’t have been available because the tv didn’t work. We were told there were no other rooms available , but then the employee suddenly found a room available. After we got to that room, we found the tv didn’t work either. There was only 1/2 roll of toilet paper as well.
We were told there was no the that could be done and since we booked the room online there was no way to get a discount.
I’m not sure I’ll stay there again

Partner

8/10

Excellent

16 Mar 2025

AVERY

No review

8/10

Excellent

15 Mar 2025

Verified traveler

The room was kinda dirty, nasty windows, moldy shower, people opening doors and slaming them every5 min. but appart from that had a good stay.

Partner

8/10

Excellent

10 Mar 2025

Darryl

Not a 5 star but conveniently located

Leisure Self

4/10

Poor

06 Mar 2025

Jordan

Property and room was dirty and needed many upgrades and repairs. Comforter was thin and itchy, so we turned the heater on an awful old mildew smell came out of it. The icing on the cake was the couple 2 doors down fighting at 1am — slamming doors and screaming at the top of their lungs at each other for nearly an hour. The walls are paper thin so you can hear every bit of the world outside of your room. We didn’t really feel safe or comfortable here and would rather pay a little extra to stay somewhere nicer next time.

Leisure Partner

4/10

Poor

02 Mar 2025

Heather

Property was ran down and rooms not very clean. Lots of loud drunk guest in hallways and hallways not clean.

Business Partner

6/10

Pleasant

09 Feb 2025

Justin

Get what you pay for.

You get what you pay for. 💯
Lamp didnt work. We had 10 tv channnels MAYBE. The \"guide\" of what was on tv and what was actually on tv werent accurate. Got there and service lady told me everhthjgn i filled out online \"to save time at the service desk\" was from a third party, had to redo all of it. For just using it to sleep in it was fine, but if youre looking for something actually NICE i wouldn't recommend

Partner

10/10

Exceptional

30 Jan 2025

kelan

I have no complaints at all.

Leisure

10/10

Exceptional

03 Jan 2025

Larry D.

Hotel was great. No issues, quick check-in and check-out.

Leisure Family

4/10

Poor

31 Dec 2024

Michael

Okay for a night to get out of the weather

The room appeared to be okay at first but it was definitely noticeable the bathroom floor had not been cleaned since whoever stayed in the room previously and I was only provided with a single small towel that I believe was unwashed and just folded the bed was comfortable enough but who knows how dirty everything else was based on the condition of the bathroom

Self

2/10

Poor

22 Dec 2024

Wendy

Very rude cashier. She lied to me about the other motels making customers pay a deposit. Every place she spoke about charging a deposit I had recently stayed and I know there was no deposit required. Also, she lied about my deposit payment being reimbursed the next morning.

Business_and_leisure Partner

10/10

Exceptional

01 Dec 2024

sagar

Good property

Partner

2/10

Poor

11 Nov 2024

Chris

Window shade was broken and a car lot was next door with bright flood lights. Other guests were very noisy.

Leisure Self

10/10

Exceptional

30 Oct 2024

Mike

The front desk employee was really helpful.
She was kind. The room was clean. I've stayed here beforehand on my last business trip to Hot Springs. I will be returning

Business Self

2/10

Poor

13 Oct 2024

Donna

You could hear everything going on inside and outside didn’t sleep good and breakfast included cereal with a gallon of milk in refrigerator and that was it couldn’t wait to leave we actually booked another hotel for the last two days of our stay

8/10

Excellent

06 Oct 2024

Christy

Basic extended stay type of hotel.....staff was helpful, friendly and attentive.....LOVED the fact it had a elevator. Only negative....Vending area was non-existent , so sodas and snacks had to be brought in

Self

6/10

Pleasant

01 Oct 2024

Wesley

Would stay again

One of the best sleeps that I had in over a year. Comfortable bed!
The breakfast had 5 different cereal(two hot), coffee, orange juice, cranberry juice, apple juice, milk, yogurt, and muffin. I am probably missing some items here.

Self

4/10

Poor

04 Sep 2024

Jim

Light missing in lamp
Attendant didnt care

10/10

Exceptional

26 Aug 2024

Joseph

Great service cheap price

Business_and_leisure Self

10/10

Exceptional

25 Aug 2024

Heather

Loved it

Partner

2/10

Poor

22 Aug 2024

Thomas

Rude Uneducated,

Horrible service rude verbally abusive staff, very unprofessional and very little I.Q. to the point of arguing with customer that Chase (JP Morgan) top 10 banking institution in America was not an actual bank.

Friends_and_family Family

6/10

Pleasant

19 Aug 2024

kathleen

average in all ways

Leisure Partner

10/10

Exceptional

11 Aug 2024

Shawn

Enjoyed our stay only complaint was noisy air conditioner

Leisure Family_with_children

6/10

Pleasant

09 Aug 2024

Judy

We didn't get clean towels had to get them my self. Bed was not made or trash emptyed! Ask for curtain to be fixed it was riped and people could see in and it was never fixed! Will not stay here again!

Friends_and_family Friends

8/10

Excellent

05 Aug 2024

Elizabeth

The bedsare way too high short people or people with disabilities its hard to get up in the bed. Pool was very small.

Leisure Family_with_children

8/10

Excellent

28 Jul 2024

Kelly

Affordable basic room. No frills. No complaints.

Leisure Family

10/10

Exceptional

20 Jul 2024

Qui

Good value.

It always a good stay here. Ive been heee before i everytime that I come back i plan to stay here. It very affordable. Its away from the hustle bustle of tourists etc. Only thing that i recommend is updating your shower towels.

Self