Name: Holiday Inn Express and Suites Uniontown
Address: 305 Mary Higginson Lane, Uniontown, 15401, US

10/10

Exceptional

04 Aug 2026

Jens

Very nice and clean.

2/10

Poor

01 Aug 2026

Denna

The toilet in our room was not secure wobbled terribly almost fell off it was so bad. The ventilation fan was caked with so much dust it barely worked. coffee area was barely stocked with creamers sugars . Breakfast was minimally stocked out of potatoes, bacon , biscuits , waffle maker out of service and no staff in sight to ask to restock/ clean up. Trash was overflowing out . I choose these types of hotels because they usually have higher quality food rooms etc.
did alert staff to toilet issues when checking out as it was too late upon checking in to dispatch maintenance
Was very disappointed in this stay

6/10

Pleasant

30 Jul 2026

Ross

We stayed 5 nights. Our room was cleaned on the last day of our stay. The morning of our 2nd day we asked the front desk to ask Housekeeping to replenish the towels. The didn't. Once during the stay, housekeeping took the towels but did not replenish with clean towels and did not empty the trash can. Then another day, they emptied the trash, gave us only clean towels, no hand towel, no wash clothes, no bathmat.

10/10

Exceptional

27 Jul 2026

Charles

I just had oatmeal for breakfast. The AC was working too well. It was very cold when we entered the room.

10/10

Exceptional

27 Jul 2026

Carl

Breakfast was good. Staff was very friendly.

8/10

Excellent

22 Jul 2026

Fernando

N/a

6/10

Pleasant

19 Jul 2026

ERIC

It enough staff. No one at the desk most of the time. 2 hard working women in the kitchen and dining area. Pancake machine broken. “Juice” bar has sign “all products contain Stevia”. Not juice but artificially sweetened beverage. Room looked clean on surface. Unfortunately, I saw an item on floor under counter which made me look down and the metal bar on floor of counter was covered in dust. Room darkening shade didn’t work and could not be raised. No one available to fix it. Checkout- no one at desk. 3 staff members smoking at front door and had to walk through their smoke.

Partner

10/10

Exceptional

12 Jul 2026

Robin

Pleasant staff, clean comfortable room!

Family

10/10

Exceptional

06 Jul 2026

Stephanie

Always enjoy our stay while visiting family. Clean, spacious room, great staff. Great breakfast!!

Family_with_children

10/10

Exceptional

05 Jul 2026

Samantha

Staff and hotel always very pleasant. We stay every time we come up here. Thank you for a great family get together again.

Family_with_children

10/10

Exceptional

29 Jun 2026

Stephanie

Great experience for the price.

Family_with_children

6/10

Pleasant

26 Jun 2026

Ryan

Seems to prioritize contractors over families. There was zero parking each night because contractor trucks took all the spots or two spots. Most of the free weights have been stolen, so, again, woman and children, unless they are body builders, may not find it conducive. Breakfast was decent, except for the expired milk. I would recommend and appreciate if you have reserved several guests that enough towels be provided each night. For example, it was known that our party included 4 guests, but we had to ask for enough towels each day we were there. We won’t be staying at this location again.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Bhagat

Nice place to stay. Breakfast was so good!!

Partner

10/10

Exceptional

24 Jun 2026

Emmanuel

Good property and location.

Friends

8/10

Excellent

20 Jun 2026

Paul

Staff was very nice and the place was very clean. Breakfast was just ok. Had better at most other HIE though. Only had one luggage cart and most of the time it was MIA. Not helpful when traveling with a dog and have a crate to move around. Staff looked but couldn’t find it. Stated that they have been asking for more and it never happens.

Partner

8/10

Excellent

14 Jun 2026

Lisa

The doors are very thin. We could clearly hear conversations of people in the hallway.
I don’t know why people take their dogs with them, when they leave them in their rooms for the day to cry, bark and disturb others. This is my second stay recently at this hotel chain where it happened.

Partner

2/10

Poor

14 Jun 2026

Meaghan

Deadbolt and latch were broken on my door. Staff was kind and helpful. Room was dirty.

Family_with_children

10/10

Exceptional

10 Jun 2026

Michael

Nicely appointed clean room. Nice facilities. Great hotel breakfast.

Family

8/10

Excellent

10 Jun 2026

Vicki

Breakfast was always subpar. Usually not much left after the regulars (pipe line workers) Check in gentleman was friendly. After that, if you walked by front desk woman doesn’t acknowledge anyone. Room was very clean.

Pet

10/10

Exceptional

06 Jun 2026

Thomas

Great

Family_with_children

10/10

Exceptional

05 Jun 2026

david

The room was very spacious and the bed was so comfortable. The staff was very helpful. Enjoyed the heated pool to rest my legs in.

Self

6/10

Pleasant

04 Jun 2026

Althene

The continental breakfast is a waste.

8/10

Excellent

30 May 2026

Tommy and Patty

Nice hotel
Nice coffee bar

Partner

10/10

Exceptional

26 May 2026

Frank

Our stay was great! Highly recommend!

Partner

10/10

Exceptional

24 May 2026

Elizabeth

I had a wonderful experience. I booked the stay very late at night as I was traveling 100s of miles. I made an error in my booking; instead of right now needing a stay it was for 3pm (approx 15 hrs from my booking). I immediately contacted Hotels.com. JesselynnB understood my error and concern. She immediately contacted the hotel, Holiday Inn Express & Suites In Uniontown, PA. I was able to check in minutes later (approx 1am). A huge thank you to JesselynnB for listening, understanding and taking prompt action to remedy. This is an example of customer service at its finest, I only use Hotels.com for my travel reservations.
Thank you Hotels.com & JesselynnB
LizW

Self

10/10

Exceptional

18 May 2026

Bert

Nice hotel, nice room. Convenient to many
restaurants.

Partner

10/10

Exceptional

12 May 2026

Kristopher

Room was very clean, friendly staff and nice area. Lots of parking and safe.

Partner

10/10

Exceptional

11 May 2026

Amelia

Very friendly staff.

Family_with_children

6/10

Pleasant

29 Apr 2026

Lindsay

.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Nathan

Place is always clean staff is always great and the breakfast is always top notch

Family

10/10

Exceptional

17 Apr 2026

Jeffrey

We had a great stay! Our room was clean and spacious! We were given extra towels as needed, the staff was very friendly and courteous! This pet friendly hotel worked out great for our weekend stay in Uniontown! Would definitely stay here again! Thank you!

Pet

10/10

Exceptional

13 Apr 2026

Judy

Everything was great

Partner

6/10

Pleasant

07 Apr 2026

Yusuke

Room 114, water leaking on the window, and noisy after raining.

Family_with_children

10/10

Exceptional

29 Mar 2026

caroline

Staffs are helpful and responsive when we ask for maintenance to check on our ac/heating.

6/10

Pleasant

29 Mar 2026

Matthew

Front desk staff was excellent. Friendly and conversational. Made a great recommendation for dinner. Room needs TLC. Primarily clean but cob webs on ceiling and around high fixtures. Window has a literal bullet hole in the first pane and the patch job just made it look worse. Fan on unit would not stay on to help with noise, which was high. Constant creeping from the unit above us, which seemed really odd for a concrete structure. Saturday night guests were incredibly loud in the lobby area at 2am and it took over 30 minutes staff to clear them out. Sunday morning, went to eat breakfast at 8am to be told it would be at least 30 minutes for eggs, bacon, etc. to be replenished. Honestly disappointed in our overall experience as it was not up to the standard of other Holiday Inn Express' we have stayed at.

Partner

8/10

Excellent

29 Mar 2026

Hiroshi

good

Family_with_children

6/10

Pleasant

22 Mar 2026

kimberly

Their pool and gym are being remodeled and are NOT open. There's no notice of this before you make reservation. The breakfast bar was out of milk on Saturday & would not be replenished until Tuesday despite a walmart next door so no cereal, boiled eggs or yogurt. Only available items were the not so great hot items. Pancake station...also down. Lots of daytime construction on our floor.

Friends_and_family Family

4/10

Poor

22 Mar 2026

Torrey

Overall, not a very restful stay. Children running the halls and slamming doors and the TV wouldnt work about 75% of the time to even try to drown out the noise. Honestly thought about checking out after the 2nd night.

Partner

10/10

Exceptional

17 Mar 2026

Brittany

Absolutely loved our stay! Pool was warm and clean and so was our room, breakfast tasted amazing and had a lot of options. We had a ground floor room pretty close to the pool so that was nice and the staff was super friendly and helpful with any questions we had.

Partner

10/10

Exceptional

16 Mar 2026

Stephanie

Nice stay for holiday travel.

Family_with_children

6/10

Pleasant

16 Mar 2026

Samantha

It looks like its going to be a great stay upon arrival. It has the potential to be great. Check in was good, employees were helpful. However the room wasn't very clean. The pull out mattress had a visible stain on the sheets, finger prints all over the mirror, dirt all over the floor when you walk in and the plumbing situation was terrible. Slow draining tub and toilet. Pool was great, breakfast was terrible. The pancake machine was down, the juice machines pumped out water, cinnamon rolls were still frozen, no milk for cereal. We stayed in 4 hotels during our trip, and this one we paid the most for and 2 of the less expensive ones were better

Family_with_children

8/10

Excellent

14 Mar 2026

Ala

Everything was great except for breakfast, where they were out of milk for cereal and also yogurt on a weekend which was disappointing for someone like me who is a Holiday Inn Express regular.

4/10

Poor

14 Mar 2026

BETH ANN

Room had crumbs on carpet and on swivel chair. Lights didn't work in bathroom. Told front desk there's no light in bathroom. But maintenance was already gone at 3:30pm. We got a different room. Front desk person must have been new because she struggled with our check in and room change for over 20 minutes. We were tired and just wanted to rest. Then she had a problem with the card and was charging not only the security deposit on top of room charge, but an additional $40- something that she couldn't explain. Which I had to put on a different card because she said it wasn't taking my card on file for any additional charges, despite there being over $900 in the bank. Loud construction noises til night. The next day at breakfast, the pancake machine was broken....now the 6th time in 3 years that I have stayed here. And that was the sole reason I chose holiday in. I could have stayed at Wingate but pay it an extra $40 just to have the pancakes, that's how much I love them. But no pancakes again. And then it was taking a long time for items to be replenished like the bacon, eggs, and sausage gravy and biscuits. So a lot of waiting around for that. The breakfast attendant and also someone over at the front desk that morning were in dirty sweatpants and sweatshirt attire. It looks like something you would clean your house in but never go out in public in. I don't know how that is considered professional looking at a hotel. Corporate needs to check in on these small town hotels.👎 2⭐

Partner

10/10

Exceptional

09 Mar 2026

Stephanie

Great price for our recent visit.

Family_with_children

4/10

Poor

02 Mar 2026

Jillian

Chunks of carpet missing in hallway. The room couch was just covered in stains. Wood peeling off the shelves and other areas. Tiles not secure to wall in bathroom and hair and other various dirt in bathroom corners. Blinds broken. Overall pretty laughable to charge 100+ a night for such a jank room.

4/10

Poor

24 Feb 2026

Ralph and

The issues were discussed with the Assistant Manager, Tina
1. Room was less than average. Ceiling in the BR was spotted with something pink as were the walls around the sink. The ceiling also had an open place where the dry wall tape from a repair that did not hold. We asked if we could change rooms, but were not accommodated. 2.Breakfast foods were unappetizing: bacon appeared raw, juice glasses were stuck together and could not be separated.
3. $25 was placed on “hold” for misc. costs, which were not incurred. In addition to that, an additional $35 was charged to our credit card the day we checked out. I also questioned a buzzing noise coming from behind a door on the 2nd floor near our room. The first person listened but did not know what it was. When I told the Asst. Manager, I was told that the noise was coming from their computer/systems room. She also stated it had been reported several months ago but no one has been available to repair it. The ice machine on the second floor, which was broken, was also unitedly. We would not stay here again. I was told that the fourth floor had been renovated so I asked if we could be assigned a room on that floor. My request was not addressed.

Partner

6/10

Pleasant

31 Jan 2026

Crystal

It looked like a party happened before we arrived in the room. The people in the lobby are very friendly. The cleaning staff didn’t clean the rooms well. Behind the bed there is a lot of dirt not only in this room but in other rooms we stayed in in this hotel. Above the lights if you run your fingers on it the dust flies. In this room there was candy and party toys under the bed. Cup cake icing smashed behind the door between the dresser and stand there was dirt and trash.

10/10

Exceptional

26 Jan 2026

Crystal

Rooms are always clean

4/10

Poor

20 Jan 2026

Deirdre

Room was small and dark, could not open window shade as it was broken. Carpet was full of stains and had not been vacuumed as there was debris on the carpet. Room 214 was right next to elevator so it was very loud. Barking dog in room next door. Breakfast was terrible , food was not refilled and pancake maker was broken as was the water dispenser on juice machine. Hotel is under renovation as had construction workers staying in the hotel and eating at the breakfast each morning. When I checked in I was told since I used a third party to book I was responsible for all incidentals and therefore no water bottles were provided in the room.

6/10

Pleasant

03 Jan 2026

Jessica

I was very upset that I was put into a standard room when I reserved and paid for a suite

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Dongdi

clean and spacious room, comfortable beds. But the air conditioner is not working very well. Room temprarure stays 78 and can not go down.

Leisure Family_with_children

6/10

Pleasant

29 Dec 2025

Andrew

Breakfast was very dry and bland. Pancake machine was broken. Even the water dispenser on the juice machine didn't work.
Rugs were badly stained. Housekeeping didn't make the beds just changed a few towels. Only the staff member who met us on departure was friendly.

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Renee

Room temperature was hard to regulate to my desired temperature. Room was not cleaned very good.

Leisure Family

8/10

Excellent

16 Dec 2025

Kairyx

Stay was good but there were a couple of things we were not made aware of. The pool was closed our entire visit due to maintenance. They were short staffed so it took a few to get somebody at the front desk however even with all that, staff was extremely nice and helpful. Made us aware of the refundable incidental fee since we booked with Expedia.

Only complaint is the room temperature says its handle on the wall but it did nothing. Breakfast was good, it's basic and their pancake machine was broken.

Leisure Partner

6/10

Pleasant

29 Nov 2025

Tina

We specifically booked Holiday Inn because of the indoor pool. The breakfast was a bonus...however, both mornings there wasn't much for offerings at breakfast - no yogurt, no pancakes, the hot food was mostly gone with an hour still left of breakfast. There was also no chocolate milk or whole milk (normally those are also offered).
But, the worst part was that the pool and hot tub were closed. With a high energy child and cold weather, we were counting on the pool for an energy release. The front desk attendant only offered multiple times to cancel my registration and she did say she was sorry.

Friends_and_family Family

6/10

Pleasant

14 Nov 2025

Bradley

staff was great. very friendly. room was spacious . stains on the couch but overall it's fine

Friends_and_family Family

8/10

Excellent

13 Nov 2025

Michael

Solid place near main highways.

Business Self

10/10

Exceptional

11 Nov 2025

Ronald

This looks like a new hotel. The bed was comfortable, and shower had great pressure. The breakfast was good with lots of options. It was located right next to a Walmart.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Diana

Very clean, friendly staff, liked soap, etc. dispensers.
Cookies in lobby.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Deirdre

We had a very nice stay. The room was clean and we were happy to have a corner unit which was nice and quiet.
Front desk staff was very pleasant and the breakfast crew was very hard working.

Business_and_leisure Family

8/10

Excellent

07 Nov 2025

Steve

Quick checkin, clean room, breakfast was ok, wasn’t sure why somebody would substitute chicken strips for any type of breakfast meat.

Business_and_leisure Family

8/10

Excellent

03 Nov 2025

Mohammed

bagels and bread were not fresh. AC was good.

10/10

Exceptional

01 Nov 2025

Nathan

Room was clean and well taken care of. This is the 4th time staying there. Will stay here again. Had a slight issue with our room on our 2nd day and were taken care of in a timely, very professional manner.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Scott

Great stay. Would stay here again. Very convenient to large Walmart and auto dealerships. Big box store area of town.

Leisure Family

8/10

Excellent

17 Oct 2025

Kathryn

Room was very clean and comfortable. Food and coffee bar were especially nice. The only down side was we had to wait in line for over 20 minutes to check in. The receptionist was doing her best but was obviously short staffed.

Partner

10/10

Exceptional

11 Oct 2025

Kelley

Clean comfortable room. Thank you.

Leisure Self

10/10

Exceptional

09 Oct 2025

Julie

Love the staff! They helped us feel comfortable even with a small dog!! Convenient to walk around the facility!

Leisure Pet

10/10

Exceptional

30 Sep 2025

Jacob

Nice

6/10

Pleasant

27 Sep 2025

Karyn

This is where we typically stay when we visit family in the area. In the past we've enjoyed the breakfast, etc. This time, the breakfast selection was not as good. Very limited fruit, mostly high carb foods. The apple juice was water. And the cookies later in the day were on the edge of being burned (both evenings).

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Alexander

Great and clean.

Business Self

10/10

Exceptional

22 Sep 2025

Sheli

Everything was amazing: staff, the pool, breakfast, the room, amenities.

4/10

Poor

20 Sep 2025

stephen

Came back to room @ 9:30 PM tired. Key would not work. Lock mechanism battery dead. Had to wait in lobby for an hour for a tech to come from home to fix it. No apology. No compensation. Shouldnt batteries be freshened on a schedule? Also. Drain in tub backs up so your feet are in dirty water. Toilet not secure to floor. Shower curtain ripped. This place caters to work crews, apparently. We were glad to get out of there.

8/10

Excellent

19 Sep 2025

Donna

Good hotel with minor issues

The hotel was nice. Rooms were clean however
The bathroom sink trap needs to be cleaned out in room 405.
There was a bad smell coming from the sink.
Also they ran out of juices for the morning breakfast. Otherwise the stay was great,

Friends_and_family Friends

2/10

Poor

17 Sep 2025

Irene

It was a nightmare experience. They called me a few hours before i got there and told me expedia overbooked and i could not stay there. Then they changed my room and called to say i could stay there. When i got there, my room was horrible. The heating/cooling system did not work and there were dirty wet towels on the floor. The fire alarm was ripped out from the ceiling leaving a big hole there. There was a large live insect in the sink. Some parts of the room had not been cleaned. They said they would refund or discount and lied to expedia that they did not charge me but they had asked for another card and charged me $144.30 for this awful nightmare of a hotel room. I am still trying to resolve this problem but the hotel blocked my phone. I do not recoomend that anyone support this dysfunctional hotel.

Leisure Self

6/10

Pleasant

16 Sep 2025

Meilssa

Okay

It was great, but the breakfast bar was incomplete and the room floor was not very clean. Making the comfort and enjoyment a little less than I was expecting for a hotel stay. I really enjoyed the bed. It was comfortable.

Partner

10/10

Exceptional

11 Sep 2025

Barbara

The pool was great the check in easy and they had a whole bunch of menus for dinner choices in the area.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Brendan

very nice place

Leisure Self

10/10

Exceptional

24 Aug 2025

varuna ashok

Excellent staff .

Leisure Family

4/10

Poor

21 Aug 2025

Michael

Not our usual HIE stay

Tv not working. Changed to another room told batteries for remotes not available…on order.

Broken floor tiles at entrance to original room given

Second room carpeting outside room soiled with numerous marks.
Tub grout black mold. Urine smell in bathroom.

Newly hired staff on desk helpful. Breakfast staff as courteous.

Water pressure in shower was great

Partner

10/10

Exceptional

21 Aug 2025

James

Nice clean and quiet

8/10

Excellent

19 Aug 2025

John

Property was convenient to restaurants and shopping.

Leisure Family

8/10

Excellent

16 Aug 2025

Kenneth

I liked that the hotel was next to a Walmart for shopping purposes. I also liked that the hotel had a fitness room and pool. The food was good, I enjoyed my breakfast and I liked that they provided flavored water and free snacks in the lobby. The bed was clean and comfortable and the room itself was clean and spacious. Some of the furniture in the hotel may need to be replaced, especially in the lobby area.

Business Partner

4/10

Poor

11 Aug 2025

Tony

The

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

MARK

great weekend getaway

This hotel was wonderful! The staff were very friendly and helpful. The room was very clean, comfortable, with great amenities. Location was great too! It was near major shopping venues and restaurants.

Partner

6/10

Pleasant

10 Aug 2025

Chastity

Everything was fine accept for the beds and pillows. Both my husband and I woke up VERY sore and had to deal with neck cramps and tension headaches both days with kids due to the bed being hard as a rock and the pillows being way too soft. They also charged us a hidden deposit fee that was not stated when I called and asked them about it. We also had several guests try to go down to the pool through our room all day and very late at night as well. It made me have to stay awake to make sure no one got into the room with my sleeping children. Overall it's a very convient spot but be prepared for a rough day if you don't like sleeping on hard beds.

Leisure Family_with_children

8/10

Excellent

09 Aug 2025

Stephanie

Comfortable choice

Comfortable room in an accessible location. Common areas in particular need some attention to maintenance. Good breakfast.

Partner

10/10

Exceptional

09 Aug 2025

Linda

Everything was great. This was the hotel the kids ran out of pjs and there was a super Walmart right next door!! Breakfast was also the best of any of the hotels we stayed at our road trip with lots of protein options, also the yummy oatmeal packets for the kids, and eggs that looked like real eggs and little omelets.

Leisure

10/10

Exceptional

05 Aug 2025

Carol

Staff friendly and helpful,room was clean,bed was comfortable,breakfast was hot and good.Would stay again.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Verified traveler

Very clean and comfortable. Delicious breakfast

The room was spacious. AC was perfect and effective. The pool was a hit with kids. There were cookies, chocolate milk and coffee available 24x7 near the front desk. Our TV didnt work well, but got addressed after I called the front desk.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Keiko

Friendly!

Leisure Family

10/10

Exceptional

03 Aug 2025

Verified traveler

Incredible service and staff

The staff went above and beyond to make our brief stay wonderful. They really do care about their guests!

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Mercy

Excellent location

Leisure Family

10/10

Exceptional

01 Aug 2025

Lauren

This was an excellent hotel! And let us bring our dog which I appreciate on a road trip.

Leisure Pet

8/10

Excellent

28 Jul 2025

Aliisa

The staff was friendly. Had breakfast the first morning and that was good. I liked the options. They did, however, stop it a few mins early. At least I was offered a tray to take back to the room. The mini fridge in the room was pretty noisey but it worked well. Temperature on the window unit and wall thermostat didn’t match. Bathtub was a bit slick. Tried to use the pool Saturday night but several people/kids were in there, so we did not. Gym was hot. I haven't gotten the $25 hold off of my account yet, so still waiting on that.

6/10

Pleasant

27 Jul 2025

DANIEL

Place was ok. Room seemed clean. Light in bathroom and tv didn’t work.

Partner

10/10

Exceptional

14 Jul 2025

Joy

Friendly and safe place.

Leisure

4/10

Poor

14 Jul 2025

Tom

No air in first room. Food inside pull out couch of 2nd room. Staff was rude and unhelpful

Leisure Family_with_children

10/10

Exceptional

08 Jul 2025

Rosa M

Good trip!!

My stay was very good. We enjoyed the entire trip. The hotel was very pleasant, clean, and smelled pleasant. The staff was super friendly. It had very interesting places to see.

Partner

10/10

Exceptional

04 Jul 2025

Beth

5 stars

Partner

8/10

Excellent

29 Jun 2025

DAVID

Breakfast buffet ended too early. The juice machine was down my entire stay. Decaf coffee was not hot.But the biscuits and sausage gravy was great. The staff was great and very accommodating.

Leisure Self