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My Stay Hotel

Agusan Del Norte · Philippines

Arellano St .View location

6.2/10Good30 Reviews
Cleanliness7.2/107.2
Service5.8/105.8
Comfort7.4/107.4
Condition6.0/106.0
Amenities5.4/105.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About My Stay Hotel

With a stay at My Stay Hotel - Near SM Mall - 1 min walk in Butuan, you'll be just steps from Department of Social Welfare and Development and SM City Butuan.

This hotel is 0.7 mi (1.1 km) from St Joseph Cathedral and 0.7 mi (1.2 km) from Gaisano Mall. Make yourself at home in one of the 6 air-conditioned guestrooms. Bathrooms have showers and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge

Check-in and check-out

Check-in from 1:00 PM
Check-in until 2:00 PM
Check-out until 12:00 PM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Private host property Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children may not be eligible for complimentary breakfast.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    15
  • Spoken Language

    Filipino

    English

Nearby attractions

Department of Social Welfare and Development 0.3 km / 0.2 mi
Gaisano Mall 0.4 km / 0.3 mi
SM City Butuan 0.5 km / 0.3 mi
DPWH Regional Office 13 CARAGA 1 km / 0.6 mi
St Joseph Cathedral 1.1 km / 0.7 mi
Guingano Park 1.2 km / 0.8 mi
Butuan National Museum 1.6 km / 1 mi
Santo Nino Diocesan Shrine 1.8 km / 1.1 mi
Robinsons Place Butuan 1.9 km / 1.2 mi
Banza Church Ruins 5.1 km / 3.2 mi
Bood Promontory Eco Park 5.6 km / 3.5 mi
Balanghai Shrine 5.8 km / 3.6 mi
Dagangdang Falls 6.5 km / 4 mi
Diosdado Macapagal Suspension Bridge 9.5 km / 5.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about My Stay Hotel

6.2
Good
30 Reviews
Cleanliness
7.2 /10
Service
5.8 /10
Comfort
7.4 /10
Condition
6.0 /10
Amenities
5.4 /10
20 reviews shown
8/10
Excellent
08 Jun 2026
Kenneth James
It is behind SM so it's very convenient. You just walk 2 minutes to SM. This is a basic hotel. They have fridge downstairs drinks beer and simple breakfast. Silog meals.
Family
8/10
Excellent
01 Apr 2026
david
Breakfast was good and the mall is very close
Partner
6/10
Pleasant
15 Nov 2025
Rodolfo
Near SM and Gaisano which is good for groceries buying
2/10
Poor
08 Nov 2025
Lujean
Ac was not working! I woke up in the middle of the night sweating! It was so hot. It wasn’t worth it for the money!! I will never recommend this place!! I wish I could give 0 stars!! I was very very disappointed!
2/10
Poor
01 Nov 2025
Joselito
Do not ever go to this hotel it is not definitely recommended, when it comes to cleanliness and food quality i promise you that you will never eat there and here is the proof....i got sick after seeing this in my food. Please dont go here evwn if it is cheap cause for sure you will regret it and you will be sick for the rest of the day or weeks. The staff wont evwn care about it as if nothing happened they would just put your food away and thats it there done as if nothing happened and they will just laugh at your face which is BS!!!!
Business
2/10
Poor
15 Oct 2025
William
Close to mall is the only positive I can say. This hotel is the worst I have ever booked. Tiny, smelly, dilapidated room. Poor wall unit air con. Disgusting bathroom. This hotel should not be listed on Expedia. Very deceptive description on Expedia. Left immediately without unpacking.
Leisure Partner
6/10
Pleasant
01 Oct 2025
divinia
Stay is good staff took time to process but friendly ; place walking distance to SM
Partner
4/10
Poor
25 Jan 2025
WILFREDO
They give me used plastic trash bag when I asked, used toilet paper, towels are old and dirty. The only good thing is that they are close to malls
Business Partner
2/10
Poor
23 Jun 2024
Marcroy
booked for 3 adults for 2 nights. staff only provided them with 1 towel. Reception staff was rude and unapproachable. never again.
8/10
Excellent
09 Jun 2024
Shane
Thanks
Business_and_leisure Family
6/10
Pleasant
02 Feb 2024
Ruel
Overall it's a good basic hotel specially if you want to stay closer to SM mall.
Leisure Partner
2/10
Poor
23 Jan 2024
Jenny
Did not get the room we paid for the room we was given was 3 m x 4 m air-conditioning barely worked and the room we paid for was a double bed double room and was told that’s all that was available pastor should rename hotel to NO STAY
2/10
Poor
04 Jan 2024
Jeremy
I had to wake up at 3:30AM for an early morning flight. They were having a party in the lobby where a large group of people where blasting music very loudly, yelling, laughing and even screaming obnoxiously loud for hours! It didn't settle down until almost 1am when I could finally get a tiny nap in before my flight. I ordered an in house shuttle ride to the airport and then at the last moment was told they could not do this. They said go outside and walk around the mall trying to find a taxi. Of course at this time of morning the whole area was completely dead, nothing or nobody on the road. After several phone calls finally got a taxi which charged me 10X the normal rate to drive about 8 minutes to get me to my flight on time! Very unorganized.
Leisure Family
6/10
Pleasant
17 Dec 2023
WILFREDO
Walking distance to Shopping malls (SM and Gaisano). Free breakfast. Soon as you check in, you will find in the room that You are only provided with one roll of toilet paper without any extra. There is nowhere to find a microwave to heat up left overs, and there is no ice, there is no fridge. Goodluck.
Business Family
6/10
Pleasant
11 Oct 2023
Jason
This hotel has a great location, a block from SM. The free breakfast is awesome too. But it is unacceptable to have no internet in the rooms in 2023. The water pressure also is something that needs to be worked on.
Leisure Self
10/10
Exceptional
02 Sep 2023
John

Location Location Clean

This is a sister b&b to the my dream hotel in Butuan..nice people awesome location behind SM Butuan...will stay again 😀
Partner
8/10
Excellent
11 Aug 2023
Dusty Dan
Staff was friendly, excellent breakfast, small room but very comfortable
Business_and_leisure Family
10/10
Exceptional
14 May 2023
Vanessa Marie
Staff was a bit uninformed but got through the check in great.
8/10
Excellent
21 Apr 2023
Rick
This is a small hotel, relatively new. My room was somewhat small, but nice & clean. The tariff includes breakfast & wifi, but there is no fridge in the room. There is, however, a kettle and cups with some coffee. It also has a/c. Very close to the SM City mall, a major shopping center in the city. Also takeaways such as McDonald's, Chowking, and also many eateries. The staff & reception is professional & appears to accept credit card payments. A safe option at a good price.
Leisure Self
8/10
Excellent
28 Feb 2023
ROBERTO

Nice stay..

The hotel room was clean and all the pillows and blankets are all neat. Very quiet and very near the mall.
Self

Location & surroundings

My Stay Hotel
Arellano St ., Butuan, Philippines

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