CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Watergate Hotel Butuan

Agusan Del Norte · Philippines

Jose Rosales AveView location

8.6/10Excellent341 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood7.8/107.8
Amenities8.6/108.6
See all ratings
Check availability Pay with crypto or card
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Watergate Hotel Butuan

Watergate Hotel Butuan features a total of 53 guest rooms. Clients may take advantage of the Wi-Fi connection on public areas. The reception is open 24/7. Communal areas are wheelchair accessible at this hotel. There is a car park at Watergate Hotel Butuan.

Everyone staying at this accommodation may indulge in the health and wellness treatments available on the premises. Watergate Hotel Butuan may charge a fee for some services.

Read more about this hotelShow less

A stay at Watergate Hotel Butuan City places you in the heart of Butuan, steps from Butuan National Museum and 6 minutes by foot from Santo Nino Diocesan Shrine.

This hotel is 0.4 mi (0.6 km) from DPWH Regional Office 13 CARAGA and 0.7 mi (1.2 km) from SM City Butuan. Make yourself at home in one of the 53 individually decorated guestrooms. Your pillowtop bed comes with premium bedding.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:30 PM
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No elevators LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: PHP 2000 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately PHP 375 for adults and PHP 150 for children
    • Airport shuttle fee: PHP 300 per person (one-way)
    • Crib (infant bed) fee: PHP 150 per night
    • Rollaway bed fee: PHP 1288 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

    Chinese (Mandarin)

    Spanish

Nearby attractions

Butuan National Museum 0.2 km / 0.1 mi
Santo Nino Diocesan Shrine 0.5 km / 0.3 mi
DPWH Regional Office 13 CARAGA 0.6 km / 0.4 mi
Gaisano Mall 1.2 km / 0.7 mi
SM City Butuan 1.2 km / 0.8 mi
Department of Social Welfare and Development 1.6 km / 1 mi
St Joseph Cathedral 2.1 km / 1.3 mi
Robinsons Place Butuan 2.1 km / 1.3 mi
Guingano Park 2.2 km / 1.4 mi
Balanghai Shrine 4.4 km / 2.7 mi
Bood Promontory Eco Park 4.6 km / 2.9 mi
Banza Church Ruins 6.3 km / 3.9 mi
Diosdado Macapagal Suspension Bridge 7.4 km / 4.6 mi
Dagangdang Falls 8.4 km / 5.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 53
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
Show 26 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Meeting room
  • Outdoor freshwater pool: 1
  • SaunaExtra charge
  • MassageExtra charge
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE QUEEN BEDDouble or Twin • DELUXE QUEEN BEDDBT.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    Double or Twin DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Watergate Hotel Butuan

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Watergate Hotel Butuan

8.6
Excellent
341 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
7.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Michael
A really enjoyable stay at a great hotel. Would highly recommend.
Partner
4/10
Poor
15 Jul 2026
philip
Overall a 2.5 star hotel
Pros - decent breakfast, caring staff with good service, decent WiFi, nice pool and courtyard. Shout out to wait staff Alger and Ellen who provided excellent service

Cons
As we entered our room we could tell something was off as we suffer from allergies. The AC does not have proper drainage and water runs down the wall. We requested to move to another room but it was similar, very stuffy as the AC is not kept running 24/7.
Accessibility- while only 2 floors there is no elevator. There is no washcloth and the towels are in poor condition and dated as well as the bed linen. There is some construction work taking place so it’s a little dusty. Our sinuses were relieved when we left the hotel.
Family_with_children
10/10
Exceptional
04 Jul 2026
Michael
An actual oasis
Partner
10/10
Exceptional
15 Jun 2026
Lionel Earl
Clean, great service. Everything was perfect. Thank you
Partner
10/10
Exceptional
12 Jun 2026
Enriquito
Convenient location and friendly staff.
Partner
10/10
Exceptional
07 Jun 2026
Alleen
Comfortable and very accommodating staff.
Family
10/10
Exceptional
29 May 2026
Elizabeth
The hotel is well kept up. Everyone is very helpful.
Friends_and_family Friends
10/10
Exceptional
22 May 2026
Elizabeth
This pls r is amazing. The staff are very friendly.
Friends_and_family Friends
6/10
Pleasant
10 May 2026
Maria Christie
The hotel is fine. My issues with them is the booking system if you add another person aside from paying additional person you have to pay also the foam/ bed. Also the breakfast buffet the refill takes longer to be filled and mostly they will ran out of it and it’s frustrating because it’s still in the middle of the hour of breakfast time. The staff were nice.
Family
10/10
Exceptional
08 May 2026
Vernon
I have stayed here 10+ times when I travel to Butuan. It is by far the nicest hotel in the city. The staff are top notch, clean and modern rooms. Great pool, and always excellent breakfast. If you have a vehicle, the parking lot is small and is usually an issue. Also the wifi is sporadic and not the strongest, other than that, I love this place so much.
Family
10/10
Exceptional
30 Apr 2026
Stacy
Great internet, staff, and room. Cleanliness is very important to me. The water wasn't hot enough for my shower, but they sent someone immediately to fix it. The food at the restaurant is amazing. Laundry service is great! I am here for work, and breakfast starts at 6:30 am. When I had to leave, they packed me a breakfast to go!
Self
10/10
Exceptional
28 Apr 2026
Elizabeth
Breakfast menu was good! Air conditioning was abit noisy otherwise, everything else was ok.
Family
10/10
Exceptional
01 Apr 2026
Brian
Great establishment!
6/10
Pleasant
31 Mar 2026
Benjie
Breakfast is sumptuous
10/10
Exceptional
23 Mar 2026
Dee
The air conditioner was good
10/10
Exceptional
16 Mar 2026
Abagail joy
.
Family_with_children
10/10
Exceptional
06 Mar 2026
Chris
Great place to stay very clean very nice and awesome staff
Partner
10/10
Exceptional
23 Feb 2026
Eric
The staff was impeccable
10/10
Exceptional
09 Feb 2026
Katerine
Everything was nice 100% recommendable. Staff are very accommodating.
Business_and_leisure Self
8/10
Excellent
01 Feb 2026
Michelle
Good
10/10
Exceptional
21 Dec 2025
Remedios
Service was excellent.Very helpful when asking for amenities. Staff was super helpful and accommodating. The room was kept clean.most important was the water pressure and consistent warm to hot showers. Minor complaint was the need to ask for toilet paper as toilet paper was very thin and didn’t last long. But overall, rating was excellent for Watergate hotel in Butuan
Friends_and_family Family
10/10
Exceptional
25 Nov 2025
Mervin Honesto
Room is neat and clean. Staff are courteous and accommodating.
Business_and_leisure Family
10/10
Exceptional
03 Nov 2025
William
Great service, great value
Leisure Self
2/10
Poor
02 Nov 2025
MUZAFFER
If you stay in room you mustn’t use bathrops or tovels. If you userooms thinks don’t make dirty any bathrops or towels or bed . Bcouuse they took 500 pesos from me for dirty bathrops
Self
8/10
Excellent
15 Oct 2025
Thomas C.
Always not enough seating at breakfast. 1 person sitting at a 6 person joined tables. Inside very cramped, couldn't walk around, people standing in the isles so you couldn't get through to the drinks. Staff did nothing to try to keep the isles clear. Staff not clearing off tables soon enough. Breakfast food trays were always empty or almost empty, not being refilled soon enough. People reserving chairs at table for people who never came - example this morning, 1 couple reserved a 6 person table saying they had friends coming. 1/2 hour later 2 people came in the mean time, there was no place to sit.
Dinner was excellent and dinner service was excellent.
Leisure Partner
10/10
Exceptional
15 Oct 2025
William
Very nice buffet. Grill will make custom omelettes. Wonderful staff
Leisure Partner
10/10
Exceptional
14 Oct 2025
Cristine
Excellent customer service, staff are very friendly, helpful and knowledgeable.
Leisure Family
10/10
Exceptional
26 Sep 2025
VIOLETA
I always booked with Watergate hotel every time i am back home in the Philippines 🇵🇭

Friendly Frontdesk stop and great costumer service.

Than you
Friends_and_family Family
8/10
Excellent
19 Sep 2025
Kane
The property is clean and maintained. The breakfast is good. If you are a smoker get ready for a walk to be able to smoke.
Leisure Partner
10/10
Exceptional
17 Sep 2025
Aristidis
Very nice place to stay at. We enjoyed our stay there. See U all in November ☺️ 😊
Leisure
10/10
Exceptional
06 Aug 2025
Debra
Excellent
8/10
Excellent
02 Aug 2025
Raul B
It was a good stay, breakfast buffet was amazing.
6/10
Pleasant
16 Jul 2025
neal
BAD Parking. The Hotel shares its parking with many small businesses.
End result there is almost no parking available when you check in to this hote..I will choose another hotel based on this lack of parking
Business Family_with_children
10/10
Exceptional
13 Jul 2025
carson
staff is very friendly and helpful
Leisure Family
6/10
Pleasant
04 Jul 2025
carson
The staff were fantastic, but the noise level was too much. Forget about sleeping in, loud talking everywhere starts at 6 AM. one night I had to call the front desk to complain about loud talking and laughing at 11 PM just outside my bedroom window. I was also charged when I requested an extra sheet, because the comforter was too hot. I've never been charged at other hotels for extra pillows, blankets, sheets, etc.
Leisure Family
8/10
Excellent
04 Jun 2025
Michael
The main down side was the restaurant was being renovated
Friends_and_family Family
10/10
Exceptional
24 May 2025
Jessica

Great place to stay

I love yhe Watergate Hotel from friendly & accommodating staff to clean room and aircon filter was clean because i did not have sinus allergies. Overall it's a great place to stay myself or with family. I will definitely come back again when im in the Philippines 🇵🇭
Friends_and_family Family
10/10
Exceptional
22 May 2025
PAULETTE
Hotel personnel are welcoming, pleasant and helpful. Overall, it's clean and comfortable. Highly recommended.
Friends_and_family Family
6/10
Pleasant
20 May 2025
Jodi
Staff was excellent. The loud parties after 9 pm and the AC unit leaked water on my luggage
Leisure Partner
8/10
Excellent
12 May 2025
ANNETTE
I like the room and the staff but poor in internet access.
10/10
Exceptional
08 May 2025
Joe
Nice and comfortable stay. Friendly staffs.
Leisure Partner
10/10
Exceptional
03 May 2025
Kelly
Excellent as always
Business_and_leisure Partner
10/10
Exceptional
25 Apr 2025
Winkler
Nice location and well managed
6/10
Pleasant
21 Apr 2025
Nora
This place is okay. A bit noisy since our room was around the swimming pool. It needs more boarding the night we were there had a party and they were noisy until I fell asleep. I also requested an additional sheet to use as blankets. But they said it’s an additional charge. We booked 2 rooms. One with 2 twins and the other with Queen bed they called matrimonial. The bed were set with fitted sheet, 2 pillows and a comforter. I ask for a flat sheet since even with AC the temperature inside the room is a humid and a bit warm. Comfort is the main reason I rated this 3 stars.
Leisure Family
10/10
Exceptional
03 Apr 2025
James

Nice visit in Butuan

Probably the nicest place in Butuan.
Highly recommend staying here if you visit Butuan. Closest to American comfort you will find.
They took very good care of us!
Friends_and_family Family
10/10
Exceptional
26 Mar 2025
James

Great people work here

Staff was extremely helpful in everything we needed and asked for.
I love the Watergate
Friends_and_family Family
10/10
Exceptional
19 Mar 2025
Carlos
Ok loved the breakfast and pool and their shower!
Leisure Partner
10/10
Exceptional
05 Mar 2025
Kelly
The hotel and staff were great as always.
Business_and_leisure Partner
10/10
Exceptional
04 Mar 2025
Michael
The staff was very responsive and respectful. The food was great and served atmosphere.
Leisure Family
10/10
Exceptional
13 Feb 2025
Keith
Nice spot to stop after a long flight.
8/10
Excellent
07 Feb 2025
Robert
The room was great and I really like the property. My only dislike is the room smelled musty.
Leisure Partner
10/10
Exceptional
01 Feb 2025
Jerry
Great service!
10/10
Exceptional
28 Jan 2025
Ricky
Very nice place to stay and the staff are very friendly ..
Partner
10/10
Exceptional
12 Jan 2025
Kelly
My wife and I like the free breakfast and the cleanliness of the hotel. We also like the friendly employees. We enjoy the private parking lot where the taxis can pick us up and drop us off at the front door. One of the things needing improvement is the attention to service in the restaurant.
Business_and_leisure Partner
8/10
Excellent
08 Jan 2025
ADAM
Great hotel. Breakfast was great. Only complaint is no elevator even though its only two levels.
Business_and_leisure Partner
10/10
Exceptional
01 Jan 2025
SHINICHIRO
I always use it when I go to Butuan.
Leisure Family_with_children
10/10
Exceptional
23 Dec 2024
Kelly
The hotel is very clean. The staff is excellent. The morning breakfast is Wonderful.
Leisure Partner
8/10
Excellent
23 Nov 2024
Riley
Overall is nice. A little expensive for the area. Breakfast was okay. They are remodeling some of the property so space in the dining area was limited.
Leisure Partner
8/10
Excellent
14 Nov 2024
Johnny
Nothing
Leisure
10/10
Exceptional
07 Oct 2024
FREDDY
The staff are very nice and the room is clean.
Leisure Family
8/10
Excellent
18 Sep 2024
Michael
Nice little hotel. The room was small but nice and clean. The AC dripped a little and the water heater had to be reset. No big deal and the staff responds very fast. We ordered room service and it was very good. Convenient for us and it was easy to park and check-in.
Leisure Partner
6/10
Pleasant
07 Jul 2024
Ray Randolph
Close to everything
Leisure Family_with_children
10/10
Exceptional
19 Jun 2024
Kem

The best in Butuan

Best hotel in Butuan. Stayed many times.
Partner
8/10
Excellent
15 May 2024
Mira Erlyne
Everyday cleaning services
Business_and_leisure
8/10
Excellent
08 May 2024
David
Nice rooms, attractive hotel with pretty pool area. Friendly and responsive staff, breakfast is very good, overall an enjoyable stay. Can be noisy in rooms, particularly adjacent to the pool.
Leisure Partner
4/10
Poor
06 Apr 2024
James
It was okay the place is small
10/10
Exceptional
01 Apr 2024
Wilman
It was nice and staff were very attentive and helpful throughout our entire stay. Food was also very good.
Leisure Family_with_children
10/10
Exceptional
28 Mar 2024
Charles B
Nice Hotel Great Staff
Business_and_leisure Family
8/10
Excellent
11 Mar 2024
Gloria
Staff is friendly
Business_and_leisure Family
10/10
Exceptional
25 Feb 2024
Lyle
A very nice facility with a very nice staff. The breakfast was great. The restaurant on the property was excellent. Food presentation and preparation excellent.
10/10
Exceptional
21 Feb 2024
Nolan
The hotel staff is very well mannered and respectful to the guests. It was a great experience.
Leisure Self
10/10
Exceptional
24 Jan 2024
JESUS
Great place to stay
Leisure Family
10/10
Exceptional
21 Jan 2024
Maria Liza Victoria
It is immaculate, no carpets, and the assigned staff answers immediately to the call and room service.
Business_and_leisure Family
8/10
Excellent
24 Nov 2023
Nunya
Had issues with reliable hot water supply and the tiling work in the shower ensured that water didn't drain away.
Leisure Self
8/10
Excellent
20 Oct 2023
MARY JANE
There was a problem with hot water in the shower, it comes and goes or else you have to turn off the shower for a few minutes then on again to have hot water. Soo aggravating!
Noise in the hallway at 1:30 am which I could not sleep, people were talking loudly. Very inconsiderate.
They charged me 150 pesos per handtowel, it did not come with the room rate except the towels. I’m not going to stay in that hotel anymore!
Leisure Partner
10/10
Exceptional
15 Oct 2023
Ar'N
I just have to send kodus to their security guard! He does a fine job and offers assistance! I love the location, the convenience and the amenities- will come back for future stay
Leisure Family
6/10
Pleasant
11 Sep 2023
Richard
Try call the hotel for 2 days and no one at the front desk picked up.even expedia assistant try calling them to let them know that I would be arriving at their hotel a day late because of a typhoon. But no one pick up the phone at the front desk for me or Expedia assistant. This is definitely a 3 star hotel the breakfast is bad out of everything
Business_and_leisure Partner
10/10
Exceptional
29 Aug 2023
Kem

Always excellent

I always have a nice comfortable stay here when I travel to Butuan. Comfortable bed the food is fantastic. Staff is respectful and attentive. Restaurant staff is excellent. My only choice of hotels when I’m in town.
Partner
8/10
Excellent
28 Aug 2023
Eleuterio Martinez
No comment
Leisure Self
10/10
Exceptional
27 Aug 2023
Geof

A lovely place to relax

Watergate is a lovely modern hotel which provides a great environment for relaxing. The restaurant (Lime & Zest) is amazing, serving a great selection of meal options.
Friends_and_family Friends
8/10
Excellent
13 Aug 2023
Michael
It can be noisy because of so much parties going on in their function rooms.
Leisure Family
10/10
Exceptional
06 Aug 2023
Victor
Staff very polite and friendly. Very good variety of breakfast dishes, restaurant very good
Leisure Partner
10/10
Exceptional
02 Aug 2023
Geof

A wonderful place to relax and unwind

The pool is wonderful. Rooms were very clean and comfortable. The restaurant offers great meal options. It is a wonderful place to relax and unwind.
Friends_and_family Friends
10/10
Exceptional
21 Jul 2023
Adrian
I love the environment is very comfortable and the staff are very friendly and helpful.

What i don't like was the drinking water only limit to 3 bottles per day which is a bit hard for me and my kid because he need to have his milk hot and also making hot his food which require quite amount of water
Leisure Family_with_children
10/10
Exceptional
19 Jul 2023
Michael
Nice ambience and clean facilities. The breakfast had lots of choices. And the pool was refreshing and clean. The beds were really comfy. Everything was really organised.
6/10
Pleasant
12 Jul 2023
mark
First of all, the staff, including front desk, housekeeping, and security personnel, were all great. However, the room was small, the bed was not comfortable, and if you’re a smoker, the designated smoking area is literally a 4 minute walk from your room, partially down an outside street; very questionable from the standpoint of both safety and convenience. The restaurant is limited in quality and options. There are better options in town.
Leisure Partner
10/10
Exceptional
20 Jun 2023
Gerra

Awesome

I had a cozy & comfortable stay at Watergate Hotel, room was very clean & well maintained. Facilities were new, I love the breakfast offered it was generous, everyday the menu is diff. which I liked so much. The crews were so friendly & easy to reach. They communicate well. I would definitely come back here again with my husband. I did not regret I booked this hotel, satisfied customer here from New York keep up the good work. The place is a gem.
Self
10/10
Exceptional
03 Jun 2023
Eric
Just Outside Our Window...People Kept and Were Sweeping With Brooms...The Water From Rain Into the Drain...This Went On For Hrs Both Days...Had to Keep The Curtains Closed !!!
Leisure Family
8/10
Excellent
31 May 2023
Stephen

Clean machine

Very clean
Self
2/10
Poor
23 May 2023
Nikki
Our room was infested with ants all over. We also had to pay extra to get an extra towel for the room.
Business_and_leisure Family
2/10
Poor
21 May 2023
Rina
Internet very slow and Limited and when I brought my breakfast in the room because I’m doing business online every crew is looking at me like I’m stealing the food that I paid. A lot of mosquitoes!
Business Family_with_children
10/10
Exceptional
21 May 2023
Bryan
I liked the rooms it’s competitive to international rooms. The service of good too. The breakfast buffet is excellent. Will surely comeback.
10/10
Exceptional
21 May 2023
Jaime
Dining option
Leisure Family
8/10
Excellent
01 May 2023
matthew

No Hot Water

No hot water? I was surprised to find out there was not hot/warm water in the evening or in the morning in our room... also, and No elevator. Lime Zest Restaurant was VERY GOOD!!! Very large menu including foreign items that were quite good. Wifi was iffy and weak..
Friends_and_family Family
8/10
Excellent
17 Apr 2023
Coryden
Decent hotel for Butuan
Leisure Partner
4/10
Poor
22 Mar 2023
Brad
Decent location, nice rooms, and nice front desk staff. My issue is I left my earbuds behind and they somehow could not find them. I know the buds were in the room so someone is enjoying their new earbuds. Very annoyed with this.
Leisure Partner
6/10
Pleasant
19 Mar 2023
Jessica
The front desk staff needs to improve her customer relations. She is very cold and does not even smile. When I asked for a spare room key since she only gave me one. Her reply was: \"we don't have spare key as of the moment.\" Unbelievable!
Partner
10/10
Exceptional
19 Feb 2023
Diocel
The best experience
10/10
Exceptional
10 Feb 2023
janet
excellent service.
Leisure Partner
10/10
Exceptional
02 Jan 2023
Raudel
Very nice staff, clean property, and good food options nearby.
Leisure Self

Location & surroundings

Watergate Hotel Butuan
Jose Rosales Ave, Philippines, Philippines

Explore the mapShow on Google

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 12 more nearby hotels

Watergate Hotel Butuan

36 hotel photos