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Go Hotels Butuan

Agusan Del Norte · Philippines

Robinsons Place J C Aquino Avenue Bgry BayanihanView location

8.0/10Excellent277 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort7.8/107.8
Condition7.6/107.6
Location8.0/108.0
Neighborhood8.2/108.2
Amenities7.8/107.8
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Go Hotels Butuan

Located in Doongan, Go Hotels Butuan is a perfect starting point from which to explore Butuan. Both business travelers and tourists can enjoy the hotel's facilities and services.

Free Wi-Fi in all rooms, 24-hour security, wheelchair accessible, 24-hour front desk, facilities for disabled guests are on the list of things guests can enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities.

Go Hotels Butuan is an excellent choice from which to explore Butuan or to simply relax and rejuvenate.

Read more about this hotelShow less

Located in Butuan, Go Hotels Butuan is just steps from Robinsons Place Butuan and a 2-minute drive from Butuan National Museum. This hotel is 7.6 mi (12.2 km) from Mt Mayapay. Make yourself at home in one of the 104 air-conditioned rooms featuring LED televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 6:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Late check-out fee: PHP 650

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

Robinsons Place Butuan 0.1 km / 0.1 mi
Gaisano Mall 1.2 km / 0.7 mi
SM City Butuan 1.4 km / 0.9 mi
Santo Nino Diocesan Shrine 1.6 km / 1 mi
DPWH Regional Office 13 CARAGA 1.8 km / 1.1 mi
Department of Social Welfare and Development 1.8 km / 1.1 mi
Butuan National Museum 1.9 km / 1.2 mi
St Joseph Cathedral 2.5 km / 1.6 mi
Guingano Park 2.6 km / 1.6 mi
Balanghai Shrine 3.8 km / 2.4 mi
Bood Promontory Eco Park 4.1 km / 2.6 mi
Banza Church Ruins 6.5 km / 4 mi
Delta Discovery Park 6.8 km / 4.2 mi
Dagangdang Falls 7.5 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 104
  • Twin rooms: 58
  • Double rooms: 46
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
Show 12 more facilities & services
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Non-smoking area
  • Meeting room
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Go Hotels Butuan

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Go Hotels Butuan

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Go Hotels Butuan

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Go Hotels Butuan

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Go Hotels Butuan

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 18 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Housekeeping
    • Cable TV
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    Show all 10 amenities
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Go Hotels Butuan

    TWIN STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Shower
    • Housekeeping
    • Cable TV
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 18 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • TV
    • Shower
    • Bathroom: 1
    • Housekeeping
    • Cable TV
    • Wi-fi
    Show all 10 amenities
    • 220V power supply
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Go Hotels Butuan

    SINGLE STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • TV
    • Shower
    • Bathroom: 1
    • Housekeeping
    • Cable TV
    • Wi-fi
    • 220V power supply
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 18 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Bathroom: 1
    • TV
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • 220V power supply
    • Toiletries
    Show all 11 amenities
    • Cable TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Go Hotels Butuan

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Bathroom: 1
    • TV
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Cable TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Go Hotels Butuan

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Go Hotels Butuan

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Go Hotels Butuan

8.0
Excellent
277 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
7.6 /10
Location
8.0 /10
Neighborhood
8.2 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
10 Jul 2026
Rahanie
Great place
Partner
10/10
Exceptional
03 Jun 2026
Learni
Bed was very comfortable. Property was clean.
Self
10/10
Exceptional
14 May 2026
WILFREDO ABION
There's no swimming pool. Hotel is on the same building with Robinsons Mall. Hotel has an acces door at the ground floor going inside the mall. This is Hotel is budget friendly, bigger room, and restroom, with water station on every floor.
8/10
Excellent
12 May 2026
RUEL
Do not own restaurant
Partner
8/10
Excellent
12 May 2026
Hazel
What I like about the hotel is that it’s conveniently located beside the mall and close to restaurants, making it very convenient for travelers.
Partner
10/10
Exceptional
05 Apr 2026
Hazel
Great
8/10
Excellent
02 Apr 2026
Anthony
You get what you pay for....nice for the price
Family_with_children
8/10
Excellent
21 Mar 2026
Maria Erodida Guiree
Good location, clean and good fir my needs.
Self
8/10
Excellent
12 Mar 2026
Chester
Easy shopping but water kept going off and on
Family_with_children
10/10
Exceptional
11 Mar 2026
Benjamin
Near shopping, Clean room, Friendly staff
Partner
8/10
Excellent
26 Feb 2026
Luz
Nice bed
Partner
10/10
Exceptional
08 Feb 2026
Jeyrald
It’s good
Friends_and_family Family
6/10
Pleasant
19 Jan 2026
Genevette
All the staff are very nice and friendly.
Leisure Self
10/10
Exceptional
15 Dec 2025
Henly
I always have a great time here. I do want to point out the on point services a general perfect attitude of the person that hosted me during check in. I think her name was Richelle. I feel bad for forgetting her name but she was stellar, extremely polite and the model of customer service I expect. Outstanding is this person. Hospitable, professional, and knows her job well. She deserves a raise. Please commend her on a wonderful job. Thank you.
Business_and_leisure Family_with_children
10/10
Exceptional
13 Dec 2025
Henly
All was good minus elevator issue.
Business_and_leisure Family_with_children
10/10
Exceptional
13 Dec 2025
David
Good
Friends_and_family Family
4/10
Poor
06 Dec 2025
Jose Selwyn
There was No elevator service it’s been out of order for a while and I have to walk upstairs to the 4th floor. Terrible! I would not recommend to stay on this hotel.
Business_and_leisure Self
8/10
Excellent
16 Nov 2025
Benjamin
Yes there were shops nearby. Service is good
Business_and_leisure Self
4/10
Poor
15 Nov 2025
Ed
Love you you’re not visiting your hotels that you could get us to use. Would you believe this hotel did not have a working elevator. The first floor room started on floor number four. This is the second time I’ve been misled by your company.
Business
6/10
Pleasant
12 Nov 2025
Benjamin
Elevators were not available
Business_and_leisure Self
6/10
Pleasant
08 Nov 2025
Arnella
I guess through no fault of theirs the hotel was damaged by a recent earthquake making the elevators unusable. This meant that we had to walk up the stairs to our room on the 4th floor. As I am in the unfortunate position of having a painful left knee the climb up many sets of stairs was quite uncomfortable, luckily some staff were available to carry our bags up for us. The room was what we expected, quite small but we were only there for one night so it was adequate and the big bed was comfortable. Being part of the Robinsons Mall meant we were not short of places to eat and the hotel staff were friendly and helpful. We will probably stay there again sometime and hopefully the elevators will be fixed.
Partner
10/10
Exceptional
21 Oct 2025
Ma. Emelynda
Room was clean , Front desk are welcoming.. love this ever since..
10/10
Exceptional
07 Oct 2025
Henly
We literally walked into the mall, where the hotel is located and into the hotel and up into our room. With a 5 year old, 3 year old and 11 year old in tow, this Hotel is super convenient, just a short stroll from the bus terminal adjacent to the mall. Imagine being tired from travel only to walk right into your hotel room. This is why I choose this Hotel which is the epidemy of convenient. Its Clean, staff are friendly, and the over all experience is on par with any hotel. Was pleased with the ceiing mounted show head which gave us a hot shower with that rain experience. Thanks for everything Go!! This Juan is masaya!!
Leisure Family_with_children
10/10
Exceptional
20 Sep 2025
Anthony
Very nice
8/10
Excellent
31 Aug 2025
Marisela
Next to mall
Leisure Partner
10/10
Exceptional
29 Aug 2025
Althea
Love this hotel. the staff is very accommodating and so kind❤🫶 and our room is beautiful, well clean and the ambiance is so perfect. 👌❤

Thank u Go hotel❤
10/10
Exceptional
14 Aug 2025
Shane
My wife was happy with this place
Leisure Partner
10/10
Exceptional
26 Jul 2025
David

It’s ok

Part of the Mall
Friends_and_family Family
6/10
Pleasant
08 Jul 2025
Jenevie
Shelf in room was very weak, cannot be used safely. Shower dirty. Nothing provided other than towels. Bed smelled stale.

On flip side, staff was friendly and stored our luggage while we shopped in the mall.
Business_and_leisure Family
10/10
Exceptional
29 Jun 2025
David

It’s ok

Family weekend get away
Friends_and_family Family
8/10
Excellent
27 May 2025
David

GoButuan

Nice and clean
Partner
8/10
Excellent
26 Apr 2025
Dave

Malling

Nice stay for a lay over.
Partner
6/10
Pleasant
01 Apr 2025
Elizabeth
Room is small. Okay for a single person or couple. Water pressure in Shower is slow. Staff are very helpful and polite. Nice location.
Leisure Partner
8/10
Excellent
19 Feb 2025
Jenny
Convenient cas it’s in the mall
Leisure Partner
10/10
Exceptional
17 Jan 2025
Joseph
It's a clean modern hotel with no complaints about the facility or staff. I wanted a hotel close to the airport with a good bed and shower at a reasonable price. This property fulfilled all requirements and then some. Despite being close to the elevator the room had enough sound insulation that it wasn't a problem including the talking of other guests.

The only issue has nothing to do with the property, but something to be aware of. The local tricycle drivers are charging foreigners outrageous (for the Philippines) prices for short trips. Like I can get a bus ticket to halfway across the island prices.
Leisure Self
6/10
Pleasant
04 Jan 2025
Mark Jason
The check in time was 2:00 pm and I arrived at 4. The front desk said that i need to wait because the room is not yet ready. Ridiculous
Leisure Self
8/10
Excellent
29 Dec 2024
Michael

Hotel Go

Service by the employees was excellent , but the moisture and water in the hallway in and by our room was not good. It rained one time and we had moisture covering one wall in our room.
Friends_and_family Family
10/10
Exceptional
24 Dec 2024
Gina
I had a pleasant stay thanks to the courteous staff and the affordable room rates. The only downside was the nonrefundable booking, which caught me off guard. Overall, it was a great experience!
Leisure Partner
10/10
Exceptional
12 Dec 2024
David

What you see is what you get

Family trip with Kids 1 night. Beside the Mall Lots of fun
Friends_and_family Family
10/10
Exceptional
15 Sep 2024
Luzminda
I always stay in this hotel whenever I arrived late in the afternoon or at night at the Butuan airport. The hotel is attached to Robinsons Mall, so it was very convenient to go shopping for groceries first and bring them to my ultimate destination,
Leisure Family
4/10
Poor
03 Sep 2024
Barnaby
The only reason to stay here is the connection to the mall. Otherwise there are better options.
Leisure Family
10/10
Exceptional
14 Jul 2024
Evelyn A
Staff was professional and friendly.
Leisure Family
10/10
Exceptional
28 Jun 2024
Evelyn A
Great hotel service.
Leisure Family
8/10
Excellent
24 Jun 2024
Maria Consuelo
The room is not as big as expected, not so spacious.
Leisure
10/10
Exceptional
20 Jun 2024
Evelyn A
Ryan at Reception was exceptional. Staff was professional and courteous.
Leisure Family_with_children
10/10
Exceptional
20 Jun 2024
Arnella

A pleasant no frills stay.

It was the ideal place for us this time. We were there for 3 nights and wanted a no-fuss stay. You can have breakfast there for an extra charge but as the hotel is situated in Robinson's Mall it gave us lots of choices as to where we ate. The room, although small was adequate for our needs and it was quiet for most of the time except for the arrival and departure of other guests at infrequent times. You had the choice of either daily housekeeping or not, and we chose not to have it as we didn't need our beds and towels changed daily. The beds were comfortable and a nice touch was to have a hot/cold water dispenser in the passageway, which saved us bringing in bottled water. Coffee-making facilities were provided but no supplies however with Bo's coffee just downstairs they were not needed. The WiFi was not so helpful as the signal was pretty weak but we had our own so it didn't really matter. The staff were friendly and helpful and if a very affordable nice place is what you are looking for then this is the place.
Partner
4/10
Poor
14 Jun 2024
Verified traveler

Not recommend

First time I went, back in 2019, I promised never to return. The room was dated and nothing worked. For reasons beyond my control, I had to book one night here. Front desk and all other staff members are professional and excellent. But room was still horrible. Plus left with many mosquito bites. Lesson learned.
Partner
10/10
Exceptional
05 Jun 2024
David

Simple. Rooms safe place

Family trip. Close to the Mall. Lots of fun
Friends_and_family Family
10/10
Exceptional
01 Jun 2024
Alex
Clean and in a good location. I like how it is attached to the mall.
Leisure Partner
8/10
Excellent
15 May 2024
David
It was convenient
10/10
Exceptional
11 May 2024
Sheila
Affordable
Leisure Family
10/10
Exceptional
14 Apr 2024
David

Attached to Mall

Family trip
Friends_and_family Family
10/10
Exceptional
07 Apr 2024
David

Connected to Mall

Family over night. Bonding
Friends_and_family Family
8/10
Excellent
25 Feb 2024
Mayvelle
Clean
8/10
Excellent
14 Feb 2024
Mark

Convenient location

No hot water in the shower. Bathroom floor is slick when wet. Be careful. There is pottable water in the hallway. Convenient location at a mall and not far from the Airport
Business
8/10
Excellent
13 Feb 2024
Jeff

Good budget hotel connected to a mall.

This hotel was very good for the price. It's not fancy, but the room was comfortable. The staff were great and helpful. It's connected to a mall with several restaurants. I would stay again.
Business
10/10
Exceptional
07 Feb 2024
Drake
Great price located at the mall and only a mile or so to the other mall. It's a really solid hotel for foreign travelers. Easy access to transportation including taxis to and from the airport. Staff is very helpful. Not luxury but great beds. Water pressure is not great but adequate. I've stayed there many times and I recommend it.
Leisure
6/10
Pleasant
14 Sep 2023
Ricky Dean
C
Leisure Family
8/10
Excellent
13 Sep 2023
Richard
Great hotel for the money
8/10
Excellent
30 Aug 2023
Anesa
The place is clean.
Early in the morning some people running around and the nose on the hall way.
Leisure Partner
10/10
Exceptional
26 Aug 2023
Dusty Dan
Excellent staff and service
Business_and_leisure Family
10/10
Exceptional
21 Jun 2023
Inocencia
Easy to get to the store and restaurants
Leisure Family
4/10
Poor
18 Jun 2023
Michael
Needs improvement
Partner
10/10
Exceptional
07 Jun 2023
Roseller
I always stay in this hotel every time i come home for a vacation. I love this hotel.
8/10
Excellent
04 Apr 2023
Gregory
Next Robinsons Mall and across the street from the Mitsubishi dealer where we were buying a new truck. High on the convenience score and free bottled water on every floor.
Business_and_leisure Family_with_children
10/10
Exceptional
21 Feb 2023
David

Cool

Clean place to stay before going to the airport.
2/10
Poor
20 Jan 2023
JULIUS
This place needs a little upgrade particularly the shower and the bathroom. I was able to check in a hotel nearby with almost the same price with way larger room and cleanliness.
Leisure Partner
10/10
Exceptional
07 Aug 2022
Danilo B
excellent
8/10
Excellent
13 May 2022
Leonardo Jr.

Short night stay

Its my second time stay at the hotel, its good but needed some maintenance inside the room it's looks old now.
Friends_and_family Family
6/10
Pleasant
01 Feb 2020
Verified traveler
It is nice in the picture but when we see in person it’s not the same what we are expecting
Leisure Partner
10/10
Exceptional
08 Jan 2020
Verified traveler
No need for me to write about this property so I will just hit NEXT
Leisure Partner
10/10
Exceptional
07 Dec 2019
Verified traveler
Very convenient everything i need was in the mall and banks all around transportation was wasy to find friendly staff slow to do cleaning service
Business_and_leisure Partner
8/10
Excellent
24 Nov 2019
Verified traveler
Butuan go hotels one of the best options in the city, they have a wonderful staff, polite, well trained and able to solve any complaint
Business Partner
8/10
Excellent
23 Nov 2019
Verified traveler
Good location, connected to Robinson Mall, and a 24hr Jollibee across the street.
Friends_and_family Family
10/10
Exceptional
01 Nov 2019
Chrish
Clean room and quite accessible to airport and nightlife areas
Leisure Partner
10/10
Exceptional
29 Oct 2019
Diosa
Good location, spacious bed, nice selection of tv channels
8/10
Excellent
22 Oct 2019
Verified traveler
It's definitely good.
Friends_and_family Family
8/10
Excellent
15 Oct 2019
Verified traveler
it was very close to every thing, and basically clean and tidy.
Friends_and_family Family
10/10
Exceptional
08 Oct 2019
Verified traveler
It’s clean and comfortable. The price is affordable and it’s near Robinson’s mall.
Leisure Partner
10/10
Exceptional
26 Sep 2019
Verified traveler
I like the fact that it was very convenient and close to everything. Plenty of places to eat and shop. The staff was very friendly and nice
Friends_and_family Partner
10/10
Exceptional
10 Sep 2019
Earl
The king bed was huge. Clean towels and bottled water every day. They have their own entrance to the mall, therefore no need to go to the main entrance. They held my suitcase for a few hours after checkout while I waited for my transportation. The location was ideal.
Friends_and_family Friends
2/10
Poor
07 Sep 2019
Verified traveler
Front desk no service at all
Leisure
2/10
Poor
16 Aug 2019
Kem

Not Recommended. Please Trust Me

The only things good about this hotel were the people and the location. Staff was excellent. Everything else was filthy and hard to bare. Food and shopping are at your doorstep. Room, bathroom, toilet were disgusting. Towels had a very bad smell. Had to buy my own. Air conditioner had two functions....on/off. Wifi was awful. Had to go to the coffee shop to get online. It was so bad that I actually tried to book another hotel and leave. But I stayed for two days until rooms were available elsewhere. I've traveled the world and I must say that this is the second worse hotel I've ever stayed in.
Partner
10/10
Exceptional
04 Aug 2019
Wilfred

one of the Hotels that i liked

Everything is perfect and also the receptionist gave to warm welcome and also the staffs and the maintenances and the room also is beautiful the only thing that bothers me is that i cannot open the tv using the remotes but it is not a minor set back of all the things that is so astonishing there all in all it is a Pop for me
Partner
4/10
Poor
31 Jul 2019
Verified traveler

over all it was ok location was good

their complimentary is not complete..water in their shower room spill out inside in the shower room..though the staff are very accomodating & respectful...over all i enjoy cause its convinient for me to go anywhere in the city to visit my relatives,friends & my purpose while im there..
6/10
Pleasant
14 Jul 2019
Verified traveler
Accessibility was the main only reason why I chose to stay here. The amenities were just okey.
Leisure Family_with_children
8/10
Excellent
10 Jul 2019
Verified traveler
Accescibility to the mall
Friends_and_family Family
8/10
Excellent
05 Jul 2019
Verified traveler
Its quite neat and clean, the shower and toillet rum are separated which is for me its good, the price is reasonable. Just a few steps to Robinson, Its a plus when you want to eat something and shopp!
Friends_and_family Family
8/10
Excellent
27 Jun 2019
Verified traveler
No closet, small room hand held shower, bathroom has funny smell
Business
6/10
Pleasant
15 Apr 2019
Verified traveler
The staff were nice & well mannered. But the smell of the toilet & their towels - I'm sorry but it's unbearable.
Friends_and_family Family
4/10
Poor
12 Apr 2019
Verified traveler
I didn't like they didnt have refrigerators or that housekeeping was poor
Friends_and_family Partner
8/10
Excellent
24 Mar 2019
Verified traveler
excellent next to the mall reasonable price. affordable
Friends_and_family Family
8/10
Excellent
21 Mar 2019
Geof

Budget hotel

An adequate budget hotel with great access to the shopping mall
Partner
6/10
Pleasant
18 Mar 2019
Phillip

Inexpensive hotel.

Inexpensive hotel suited to sleeping as long as you have ear plugs. King bed was firm and comfortable. Windows are single pane and the doors are paper thin allowing all of the traffic and people noise from the busy street to waft in. The staff is friendly but take dirty towels and don't leave clean ones forcing a phone call to the front desk. There is no fridge or tea/coffee in the room. Conclusion: Inexpensive hotel suited to sleeping as long as you have ear plugs.
8/10
Excellent
17 Mar 2019
Verified traveler
Next to mall and reasonable price. Very friendly staff
Business Self
8/10
Excellent
14 Mar 2019
Von Jason
There was a slight smell in our room when you enter but over-all our stay was good and the staff are very polite.
8/10
Excellent
15 Feb 2019
Verified traveler
All is good
10/10
Exceptional
28 Jan 2019
Verified traveler
My only concern was the loose rattling tiles along the hallway, poor workmanship and lack of maintenance reflects badly on what is overall a great value for money hotel. Also toilet door jams on the floor and can't open properly. The company has gone so far to make a great chain then falls down just before becoming a winner. The SMALL things are what your clients always notice.
6/10
Pleasant
16 Jan 2019
Verified traveler
Water pressure and hot water need attention as it is dripping sometimes. Hard to shower with little water dispersed.
2/10
Poor
16 Dec 2018
Verified traveler

Never Again!!!

I have stayed at the GoHotel at many times before. The prior visit the water in the shower and sink came in spurts with no warm water. When I checked in on 10-31-2018 I specifically asked if the water supply problem had been solved. The clerk responded that it had. I was given a room on the 5th floor. I arrived about 8:00 AM and had been travelling about 30 hours from the USA and was ready to shower and go to sleep. I paid the additional 650 PHP to check in early. Entering my room I first turned the AC on and then went to turn the water on in the shower. No surpriese - water on / water off!!! Went back downstairs and asked the clerk if I could speak to the manager. I took a seat and waited. The manager met me in the lobby and I explained that I had stayed at the hotel before and the water was not warm and there was not sustained water. The situation had not improved. I told the manager that I had asked about the water problem and was assured that it was corrected. I got a room on the 4th floor where the water pressure was a little better but the AC had its problems. The service person was excellent. The clerk and manager were no help and did not even comprehend that there was a problem. I had to demand to be moved to another room.
I had also asked the front desk to change a 1000 PHP bill so I could pay the van driver. The desk clerk stated that the hotel did not make change. Clerk accepted the 1000 PHP bill for the extra 650 PHP and gave me 350 PHP back
Family

Location & surroundings

Go Hotels Butuan
Robinsons Place J C Aquino Avenue Bgry Bayanihan, Butuan, Philippines

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